Felton TATE SMARTFLOW User manual

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TATE SMARTFLOW® DIGITAL SHOWER MIXER INSTALLATION GUIDE
INSTALLATION GUIDE
TATE
Smartflow® Digital Shower Mixer

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FELTON

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TATE SMARTFLOW® DIGITAL SHOWER MIXER INSTALLATION GUIDE
Control Unit Installation 7
Measurements 5
Tools Required 4
Notice 4
Scope of Application 6
Digital Mixer Installation 11
Operational Test 17
CONTENTS
Connecting the Flow Controller 14
Troubleshooting 18
Warranty 19

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FELTON
WATER PATH
Input   2 × M10×1
Output 1/2˝BSP
Flow   max.22l/minat300kPa
Pressurerange  Min150kPa-Max500kPa
Dierenceofpressure Max.100kPa/14.5psi
Maximum outlet temperature 45°C
Hotinlettemprange 55°C-80°C
Coldinlettemprange 5°C-25°C
ELECTRONICS
Powersupply  100V-240VAC/50-60Hz
Powerconsumption Standby<0.5 W,max.18W
PLEASE READ THE MANUAL CAREFULLY BEFORE STARTING THE INSTALLATION. AFTER COMMISSIONING AND TESTING THE
SYSTEMS FUNCTIONALITY, THIS DOCUMENT MUST BE GIVEN TO THE END USER OF THE SYSTEM.
PRODUCT TO BE DISCONNECTED BEFORE LINE TEST
In case of a power cut, the unit will remain inactive until the power is back on.
GENERAL
This installation manual contains instructions for the correct installation of the Tate Digital Controller. The warranty will be invalidated
if the product is not installed according to these instructions.
Installationmustbecarriedoutbyqualiedinstallersinaccordancetothisinstallationmanual.AS/NZS3500standards,rulesandsafety
regulations do apply.
PLACE OF INSTALLATION
The Tate Digital Controller must be installed in an accessible place and in accordance to this installation manual. This ensures a
problem-freeserviceandmaintenanceprocedure.
NOTICE
TOOLS REQUIRED
7. Drill
4. Torx screwdriver
(included in box 1)
3.Phillipsscrewdriver
2.Drillbitø 5mm
1.Pencil
5.ø 30-32mmholesaw
8. Spirit level6.Utilityknife
DANGER OF ELECTRIC SHOCK!
ELECTRICAL INSTALLATION
Beforeopeningthehousing,themainsconnectionmustbeswitchedo.Workonelectricalpartsandconnectionsmustbe
carriedoutbyqualiedelectrician.Country-specicstandardsandregulationsdoapply.
PRECAUTIONS
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible
for their safety.
2. Children should be supervised to ensure that they do not play with the appliance.
3. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied persons in order to avoid a
hazard.
4. This appliance contains battery that are only replaceable by skilled persons.
5. An electronic copy of the installation and user guides are available on the Felton website – please visit www.felton.co.nz
MAINTENANCE
Felton products are made of high quality materials and require only minimal maintenance. The following maintenance tips help to preserve
the surface and prevent damage through incorrect cleaning. Fittings and control parts should be wiped dry after used. Only use mild cleaning
productsthatcontainsoap.Thefollowingmustnotbeused:Scourers,abrasivesponges,hydrochloricacid,lime,plasterorcementremovers,
solutionsorcleaningagentscontainingacid(pH ≤ 4),limescaleremoverorvinegar-basedcleaner–andcleaningagentswherethechemical
solutionisnotknownwhichmaybesoldasspecialcleanerforttings.

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TATE SMARTFLOW® DIGITAL SHOWER MIXER INSTALLATION GUIDE
BOX 1
DIGITAL MIXER
BOX 2
CONTROL UNIT
1. Control Mounting Tube
4. Cable Tie
5. Control Sleeve
8. Foam Seal
6. Control Wheel
7. Control Housing
2. Screw
MEASUREMENTS
155mm
55mm
115mm
1. Temperature Control Unit
4.SetofScrews:2x5x50mm
2.12VACAdapter(Cablelength:1m)
3. Flow Control Unit
5. Adapter set 6. 2x Inlet hoses (supplied)
3.ControlDataCable10m

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FELTON
Hot in
Cold in
Spout Outlet Cable length
10m max.
Digital Mixer
Control Unit
Power supply
must be within
1m from the
digital mixer
Control cable
Pipework in
Pipework out
Power supply
Control Unit
Hot in
Cold in
Digital Mixer
Spout Outlet
Cable length
10m max.
Power supply
must be within
1m from the
digital mixer
Control cable
Pipework in
Pipework out
Power supply
UnderSink(Recommended) UnderBasin(Recommended)
Control unit
Digital mixer
Cable length
6m max.
Handset
outlet
Cold in
Hot in
Access
panel
Pipework in
Control cable
Pipework out
Power supply
Note: The wheel
can be fitted
anywhere in the
showering area.
Power
supply must
be within 1m
from the
digital mixer
A Ceiling Mounted (Recommended) BWallMounted
TATE SMARTFLOW DIGITAL SHOWER MIXER
Cable length
6m max. Handset
outlet
Cold inHot in
Note: The wheel
can be fitted
anywhere in the
showering area.
Note: The Digital Mixer
must not be fitted
upside down.
Control unit
Digital mixer
Pipework in
Control cable
Pipework out
Power supply
Power
supply must
be within 1m
from the
digital mixer
Wire and Data Cable must be installed prior
to the wall lining.
It is recommended that the data cable is
installed in conduit for ease of maintenance.
Important: The Digital Mixer must
have an access panel and should
not be sealed in the wall
SCOPE OF APPLICATION
Warning: Pleaseensurethatallelectricalinstallationsareinstalledbyaregistered
electrician and complies with the Electrical (Safety) Regulations of NZ.
Important: The Digital Mixer must have an access panel.
ONLY APPLIES WHEN TATE SMARTFLOW DIGITAL SHOWER MIXER
IS PAIRED WITH A SPOUT:

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TATE SMARTFLOW® DIGITAL SHOWER MIXER INSTALLATION GUIDE
1
CONTROL UNIT INSTALLATION
2
Fig. 2
Tightening lugs
Cutting slot
75mm
Min.
55mm
Wall
Mounting tube
ø 30-32mm
Pleasenote:TheDataCableis10metresinlengthandthereforetheControlUnitandDigital
Unit need to be positioned accordingly within this distance. It is recommended that the Data
Cable is installed in conduit for ease of maintenance. The Control Tube can be reduced in
length if required by cutting along the cutting slot (see Fig. 2).
PrepareaØ30-32mmhole
inthenishedwall,deckor
counter/vanity.Positionthe
drill/hole saw where the Cont-
rol Unit is to be located.
Conduit
Data Cable
CutPosition
Drill
Hole
saw
Data Cable must be
installed prior to the
wall lining.
It is recommended
that the Data Cable is
installed in conduit for
ease of maintenance.
*ThisControlUnitcanalsobeinstalledasaWallMountedunitoraDeckMountedunit

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FELTON
3
4
UsingtheDataCable,threadtheendwiththesmallconnectorthroughtheholeandControl
MountingTube.Thisendofthecableisprotectedwithaplasticsleeve,leavethisonuntillater
in the installation.
Control Mounting Tube
Data Cable
PushtheControlMounting
Tube into the hole until the
frontangesitsagainstthe
wall.
Apply a silicone bead on the
backoftheControlHousing,
then push the Control Housing
intothePlasticTubeuntilitis
rmlyttedontheunit.
Foam Seal
Control Housing
CLICK

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TATE SMARTFLOW® DIGITAL SHOWER MIXER INSTALLATION GUIDE
5
Tighten the screw inside the
Control Housing and ensure the
screwisalignedwiththePlastic
Mounting Tube.
This tightens the lugs on the
inside of the wall. Tighten until
there is no rotation of the
Control Housing.
6
7
Pulltheredstriptorelease
the connector from the plastic
sleeve.
Pushthefourpinconnector
intothesocketonthebackof
the Control Wheel.
Control Wheel
Data Cable

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FELTON
8
ThreadinthecableandttheControlWheelontotheHousing.
Fit the Control Sleeve onto the Control Wheel.
EnsurethatyouttheControlSleeveinthecorrectorientation.
SIDEVIEW

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TATE SMARTFLOW® DIGITAL SHOWER MIXER INSTALLATION GUIDE
10 Inside the Temperature Control Unit
9Remove the cover
DIGITAL MIXER INSTALLATION
Outlet
Hot Cold
Inlets
Fixing holes
Fixing hole
Cover retaining
holes
Transformer12V/wallplug
Control unit

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FELTON
MOUNTING OPTIONS
MOUNTING FOR NOG
MOUNTING FOR CONCRETE
2Install the Digital Mixer
99 mm
1 Markxingholes
56 mm
2 Drillxingholes
99 mm
56 mm
ø 5 mm
3Install the
Digital Mixer
Ifinstalledvertically,useorientation
shown
*
99 mm
1 Markxingholes
56 mm
If installed
vertically,use
orientation
shown
*
Refer to Scope of Application on p6 for the plumbing layout

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TATE SMARTFLOW® DIGITAL SHOWER MIXER INSTALLATION GUIDE
12.
11. ConnectthetwoInlethoseswiththeMFadaptorsandlterstothewatersupplyfeed
Large retaining bolt
A-Connectthebrassadaptorsintotheexihoses.
B-Fitbothexihoses(withthebrassadaptoron)rmlyintotheunitbox.
C-Fitthelargeretainingboltwithatorxscrewdriversupplied.
A
B
C
Hot water supply
Cold water supply
Hot inlet Cold inlet

14
FELTON
CONNECTING THE FLOW CONTROLLER
13
A. Fit the outlet pipe and the brass
connector onto the Flow control unit.
B.PushaFlowcontrolunitwithoutlet
ttingbackintotheDigitalMixerandt
the short retaining bolt with torx screw
driver supplied.
ADVICE:
Pushinrmly!
14
Connect the Data Cable coming from the Control Unit. Use the large 6 pin connector and
pushrmlyintothesocket.Feedthecablethroughtheoneoftheguideslotsinthefront
of the Digital Mixer.
Data Cable
connection
Flow control unit
A
B
Short retaining bolt

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TATE SMARTFLOW® DIGITAL SHOWER MIXER INSTALLATION GUIDE
15
Connectthepowercablecomingfromthetransformer.Usetheconnectorandpushrmlyinto
thesocket.FeedthecablethroughtheguideslotinthefrontoftheDigitalMixer.
Powercable
connection

16
FELTON
16
Fitthecoverbackontothebase.UsingaPhillipsscrewdriversecurethecoverinposition.
Theunitisnowreadyforcommissioning.PleaseseeUserGuide.
IMPORTANT: Electrical supply must
beinstalledbyaqualiedelectrician
(if required).
Powercable
connection
IMPORTANT: Fit cables
into slots to allow cover
to properly close at end
of installation
B
A
Digital Mixer with Flow Control Unit installed:
Please Note: Leave the torx taped to the box for future use

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TATE SMARTFLOW® DIGITAL SHOWER MIXER INSTALLATION GUIDE
1Ensure that the Digital Mixer is installed correctly installed according to the instructions above.
Turnonthewatersupplyandchecktheunitandplumbingforleaks.Oncetheplumbingisconrmedto
bewater-tight,connectthepowersupplyandconducttheoperationaltestbelow.
OPERATIONAL TEST
Digital Mixer with Flow Control Unit installed
1 Open
Pushtheinterfaceonce.Theinterfaceturnsonandthe
LED illuminates.
2 Close
Pushtheinterfaceagain.Theinterfaceturnsoandthe
LEDgoeso.
OPERATING THE CONTROL SYSTEM

18
FELTON
If issue persists or is not covered in the above, please contact our Felton
Technical Team on 0800 743 358 or [email protected]
TROUBLESHOOTING
ISSUE PROBLEM TROUBLESHOOT
The device does not function
(i.e. the LED light is not on)
The AC adapter is not connected
to the mains Connect device to the mains power
Mains power failure Checkhouseholdfusebox
The AC adapter is not connected to the Control
Unit Follow Step 15onInstallationGuide
Thedigitalmixerisnotworking Follow Step 14onInstallationGuide
The water temperature does not match
the indicated display
Hot and cold water connections reversed Checkconnectionsarecorrect
Hot or cold water stop valve closed or only half
opened Fully open both stop valves
Kinkinsupplyhose Checkconnectionhoses
Connectingpipeblocked Flushpipesandcleanlter
No hot water Checkhotwatertankandinstantaneous
connections
Temperature sensor defect Carry out function «Diagnostic Test»
inUserGuide
Dierenceinsupplypressurebetweenhot
andcoldwaterisgreaterthan100kPa Balancepressuretoeliminatedierence
Constant flow of water Unitwillnotturno Carry out function «Diagnostic Test»
inUserGuide
The water shuts o before maximum run
time has been reached Flow sensor is defective Carry out function «Diagnostic Test»
inUserGuide
The device is working but has
no water flow
Motors are not calibrated Carry out function «Diagnostic Test»
inUserGuide
Stop valves closed Open stop valves fully
No water supply Restore water supply
Kinkinsupplyhose Checkconnectionhoses
Interface flashes green Cleaning mode active Wait 45 seconds or press the digital mixer
to cancel
The Digital Control Unit is damp or wet Inlet and outlets of the digital mixer are
not properly sealed Inspectallconnections,resealifnecessary
The Control Unit does not respond to
temperature and flow adjustment*
The interface elements
are connected incorrectly Follow Step 14onInstallationGuide
The interface is defective Carry out function «Diagnostic Test»
inUserGuide
Theknobisnotrunningsmoothly Removeandcleanknob

19
TATE SMARTFLOW® DIGITAL SHOWER MIXER INSTALLATION GUIDE
WARRANTY
Fortechnicalassistancepleasering:0800743358or(09)5280810
8 Farmhouse Lane, St Johns, Auckland 1072 New ZealandFelton Industries Limited www.felton.co.nz
5 year warranty applies to all Felton branded products including the electronic hardware and its components.
Whereproductsarepromotedashavinga“5yearwarranty”,FeltonIndustriesLimitedguaranteestheelectronic
componentsoftheseproducts(excludingbatteries)tobefreefromdefectsinmaterialsandworkmanshipunder
normalinstallation,useandserviceforaperiodofve(5)yearsfromthedateofpurchase.Fairwearandtearis
expressly excluded.
Thiswarrantyiseectiveforve(5)yearsfromthedateofpurchaseandcoverselectronicreplacementparts
only (excluding batteries) and 2 years from the date of purchase for plumber’s labour relating solely to repairing
orreplacingtheHardware,providedtheproductisinstalledbyaregisteredplumber.Youmustretainproofof
purchase of the Hardware (such as an invoice or receipt) and proof of installation by a registered plumber and
provide these to Felton on request.
Thiswarrantyisformanufacturingdefectsonlyanddoesnotcoveranydamagetoproductduetoabuse,
negligence or improper installation. This warranty is given on the understanding that the product is installed
by a registered plumber and operated according to Felton’s installation guide and the Australian/New Zealand
standardAS/NZS3500.Thiswarrantyisprovidedtopersonswhoarea“consumer”undertheConsumer
GuaranteesAct1993onlyandforuseindomestic/residentialdwellingsonly(notforcommercialuse).
This warranty is subject to any other rights or remedies that you may have under the Consumer Guarantees
Act 1993 (or any other applicable legislation) and to Felton’s Terms of Trade.
This 5 year warranty does not cover:
1) anyconsumableitems(e.g.batteries,lters,installationttings)suppliedwiththeproducts.
2) damage,problemsorunsatisfactoryperformancecausedtotheelectronichardwareby:
 a. Faultyorincorrectelectricalwiring,incorrectpowersupply,voltageuctuations,overvoltage 
  transientspikesorelectromagneticinterferencenotoriginatingwithintheelectronichardware.
b. Incorrect or poor installation or application
 c. OperationatconditionsoutsidetheoperatingconditionsspeciedintheFeltontechnical 
or sales data applicable to that electronic hardware.
 d. Recongurationofthedigitalinterfacebytheuser–thisisconsideredaservicenotawarranty.
MAINTENANCE & CARE
PleaseseeUserGuideorvisitwww.felton.co.nz

/felton-industries-limited/FeltonIndustriesLimited @feltonltd/feltonltd@feltontapware
FELTON INDUSTRIES LTD
8 Farmhouse Lane St Johns Auckland 1072
www.felton.co.nz | Find us on Social Media
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