Fermax VIVO KIT User guide

ENGLISH
VIVO MONITOR
INSTALLER'S MANUAL

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VIVO MONITOR
Code 97721I V06_14
This technical document is published for information purposes by FERMAX ELECTRÓNICA S.A.U., which reserves the right to
modify the technical specifications of the products referred to herein at any time and with no prior notice. Any such modifications
shall be included in subsequent editions of this document.

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VIVO Monitor INDEX
VIVO MONITOR..........................................................................................................................................6
INTRODUCTION.........................................................................................................................................6
- Description of Functional Features: Buttons and Icons .........................................................................6
oDescription of Functional Feature Buttons.....................................................................................7
oDescription of Icons.......................................................................................................................7
- Screen design: Start Menu ....................................................................................................................8
- Language .............................................................................................................................................11
- International settings (Date/time) .........................................................................................................11
- Monitor address programming. Monitor Settings .................................................................................12
1. CALLS...................................................................................................................................................13
- 1.1 Receiving calls................................................................................................................................13
oConversation screen....................................................................................................................13
•Call not answered.....................................................................................................................14
•Answering calls.........................................................................................................................14
•Video Settings..........................................................................................................................15
•Picture Capture ........................................................................................................................15
* Manually...............................................................................................................................15
- Picture resetting...............................................................................................................17
* Automatically ........................................................................................................................17
•Door release.............................................................................................................................18
•Conversation............................................................................................................................18
•Receiving calls with several monitors in the home...................................................................19
•Receiving calls with the monitor in conversation......................................................................19
oQUICK GUIDE: 1.1 Receiving Calls............................................................................................20
- 1.2 Making Calls...................................................................................................................................21
o1.2.1 Call/Connection to Outdoor Panel......................................................................................21
•IP Camera Compatibility...........................................................................................................23
o1.2.2 Calling the Property Management Station PMS (Guard unit).............................................23
o1.2.3 Panic Call (SOS button)......................................................................................................31
•1. Pressing the SOS button for 3 seconds...............................................................................32
•2. Pressing an External Secondary SOS button ......................................................................33
•3. Activating the Alarm System.................................................................................................34
o1.2.4 Inter-Communication: Calls between monitors...................................................................35
•1.2.4.1 Internal Calls: Call from one monitor to another installed in the same home...............36
•1.2.4.2 External Calls: Call from one monitor to another monitor in the same installation.......37
* Making an External Call.......................................................................................................38
* Friendship Request .............................................................................................................39
oQUICK GUIDE: 1.2 Making Calls ................................................................................................43
2. START SCREEN ICONS DESCRIPTION AND FUNCTIONAL FEATURES........................................46
o2.1 Do Not Disturb Mode.............................................................................................................46
o2.2 Outdoor Panel........................................................................................................................47
o2.3 Property Management Station (Guard Unit)..........................................................................47
o2.4 INTERNAL CALL (Mon. selec.): Call from one monitor to another installed in the same home ......47
o2.5 EXTERNAL CALL (Home to Home Call): Call from one monitor to another in the same installation ...48
o2.6 Contacts List - Friendship Request........................................................................................48
o2.7 Messages ..............................................................................................................................48
•2.7.1 Receiving messages.......................................................................................................48
* Privacy settings ....................................................................................................................50
•2.7.2 Sending messages..........................................................................................................51
o2.8 Audio Notes ...........................................................................................................................53
•2.8.1 Recording an Audio Note ................................................................................................53
•2.8.2 Playing Audio Notes........................................................................................................54

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o2.9 Recording Calls .....................................................................................................................57
•2.9.1 Recording calls made and calls received........................................................................57
•2.9.2 Recording missed calls ...................................................................................................58
o2.10 Picture View.........................................................................................................................59
o2.11 Timer....................................................................................................................................59
o2.12 Screen Cleaning..................................................................................................................60
o2.13 Home Automation................................................................................................................60
o2.14 Alarms..................................................................................................................................62
•2.14.1 Alarm Management.......................................................................................................62
•2.14.2 Alarm Modes (functions)................................................................................................64
o2.15 Lift Control ...........................................................................................................................66
* Setting lift parameters...........................................................................................................67
- Lift Settings........................................................................................................................68
- Lifts ....................................................................................................................................72
- Address Book.....................................................................................................................74
o2.16 General Settings.................................................................................................................77
•2.16.1 Call Settings..................................................................................................................78
•2.16.2 Background Settings.....................................................................................................79
•2.16.3 Language Settings ........................................................................................................80
•2.16.4 Picture Settings.............................................................................................................80
•2.16.5 International Settings.....................................................................................................80
•2.16.6 Privacy Settings.............................................................................................................81
* 2.16.6.1 PIN Required..........................................................................................................81
- a) User Settings.................................................................................................................81
- b) Reading Messages........................................................................................................82
* 2.16.6.2 Changing PIN.........................................................................................................83
- a) User PIN........................................................................................................................83
- b) Alarm PIN.......................................................................................................................84
•2.16.7 Home to Home Call Settings.........................................................................................85
•2.16.8 Installation Settings.......................................................................................................87
* 2.16.8.1 Monitor Settings......................................................................................................87
* 2.16.8.2 Deleting all Settings................................................................................................88
* 2.16.8.3 Lift Control Settings................................................................................................88
* 2.16.8.4 Optional Functions..................................................................................................89
* 2.16.8.5 Alarm Settings ........................................................................................................91
* 2.16.8.6 Home Automation Settings.....................................................................................93
* 2.16.8.7 Privacy Settings......................................................................................................93
- a) Changing User PIN........................................................................................................94
- b) Changing Alarm PIN......................................................................................................94
- c) Changing Installer PIN...................................................................................................95
* 2.16.8.8 SD Card Menu........................................................................................................96
- a) Updating Firmware ........................................................................................................96
- b) Loading configuration ....................................................................................................96
- c) Loading call ring tones...................................................................................................96
- d) Saving configuration......................................................................................................96
- e) Saving pictures..............................................................................................................96
- f) Installing third-party apps................................................................................................96
3. CONFIGURATION FROM WEB SERVER............................................................................................97
4. CONNECTORS.....................................................................................................................................98
* Monitor connectors............................................................................................................................98
* Connections.......................................................................................................................................98
5. TECHNICAL SPECIFICATIONS...........................................................................................................99
* Monitor capacity and parameters......................................................................................................99
* Labels................................................................................................................................................99

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CONGRATULATIONS ON PURCHASING A QUALITY PRODUCT!
Fermax Electrónica develops and manufactures reputable equipment which fulfils the highest design and
technology standards.
The Vivo monitor is a technological device designed to maximise communication, security and comfort in
the home.
This manual describes all of the functions available on the monitor. These functions may or may not be
enabled, depending on installation requirements.

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Introduction
The VIVO Monitor is an Internet Protocol-based monitor. This monitor is part of the LYNX system: TCP / IP
PoE-based multi-channel data, audio and video. It communicates with a panel based on an IP video-door
(the LYNX Audio and Video module) and with a PC-based Guard Unit (the Property Management Station,
PMS).
The VIVO monitor is hands-free, with duplex audio, colour video with 7" touch screen and additional
capacitive buttons for the most common functions.
A technological monitor designed to maximise communication, security and comfort in the home. The
monitor is wall-mounted using the VIVO LYNX Connector (Ref. 1605).
VIVO MONITOR
Description of Functional Features: Buttons and Icons
When switched on, the monitor starts up and displays the FERMAX logo, the firmware version and the
MAC address. The start-up process takes less than 60 seconds and the monitor enters stand-by mode.
The firmware version is also indicated in the Installer Settings screen.
SOS
Do Not Disturb mode
Door open
Message notification Out Night Home
Alarm configuration modes
Panic Button MENU Button Touch screen
WhenanewVIVOmonitorwith a morerecentfirmware
version is connected to an existing installation, all the
currentmonitors already installedwill be automatically
updated to this new version.
The screen is switched off when the monitor is on
stand-by. To access any of the basic functions, press
the MENU button or touch the screen to activate and
select the icon for the required function.
Six LED icons can be displayed at the top of the
monitor frame. These icons are only visible when the
LED is switched on.

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Buttons
- MENU Button.
- Whenthe touchscreen ison stand-by,the screenwill switchon when MENUis pressed.
- When the touch screen is on, the screen will return to stand-by when MENU is pressed.
- When the user is browsing a sub-menu, the monitor returns to the main start screen
when MENU is pressed.
Description of functional features
SOS
- Panic Button.
- Where a Property Management Station (guard unit) is fitted, a panic call can be made
by pressing the SOS button for 3 seconds.
- The panic call is a special all for the PMS configured for alarm reception, which is
responsible for receiving this type of call.
Icons Description
- Do not disturb mode.
- Function to deactivate the monitor call sound.
- Note: This sound must be disabled so as not to receive the “beep” when a message is
received. See section: 2.16 General Settings.
- Message notification.
- When a new message is received, the message icon lights up on the monitor and an
optional “beep” is heard (this sound can be disabled).
- This lit message icon can refer to a message, an audio note or a missed call. A text is
displayed at the bottom of the screen to indicate the meaning of the notification.
- Note: This sound must be disabled so as not to receive the “beep” when a message is
received. See section: 2.16 General Settings.
- Door open.
- When a door is opened using the monitor, the door open LED lights up.
- Current Alarm status: Out.
- This is the maximum security level regarding the arming of alarms.
- The arming of zones depends on the configuration made by the installer.
- Current Alarm status: Night.
- Intermediate security level regarding the arming of alarms.
- The arming of night zones depends on the configuration made by the installer.
- Current Alarm status: Home.
- This is the minimum security level at which only the technical alarms are generally
armed, such as gas, smoke, water detectors, etc.
Notes:
- Switching to a status with higher alarm security requires a PIN code to validate an
action. Switching to a lower status does not require this confirmation.
- For further details, see Section: 2.14 Alarms.

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Screen design. Start Menu.
The number of icons on the touch screen may vary depending on the functions enabled in each specific
installation. A maximum of 8 icons per screen are displayed.
The factory default icons are displayed on this screen.
There is a question mark on the screen that opens a screen that displays the icon and its meaning.
To activate the icons not available by default, enter Optional Functions. To do so, press General Settings
to access the screen where the Installation Settings option is located (press), enter the installer PIN
code, which by default is 4444 and press OK to access the screen where the Optional Functions option
is located. Press a function to enable it. Press on the function again to disable it.
Functions enabled
by default

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These are all the existing functions on the monitor. When enabled, the screens will be displayed as
shown on the following page. The installer must select the icons to be available according to installation
requirements. The description and function of these icons will be discussed in the different chapters of the
manual.
Press to enable
the new function
selected
- Note: To go back to the Start Menu, press the intui-
tiveicons displayed onthemonitor -suchas arrows
or icons corresponding to the current screen - by
pressing the MENU button or after a period of time,
asthe monitor returnsto stand-by(screen off) after
30 seconds.
Press to go back to the previous screen
The new function selected is displayed on the Start screen
- Note: Given that a maximum of 8 icons are displayed per screen and another function has been added,
new screens are displayed that slide horizontally by swiping to the right or to the left or by pressing the
arrows at the bottom of the screen.
See Note
Press to go back to the previous screen
Press to
enable
them

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The icons can be dragged for a personalised configuration of the Start Menu with the functions most
frequently used and in the required order.
Notes:
- The position of the icons in the menu is defined by
their priority and availability.

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Language
Select the required language for the monitor. The factory default language is English.
To do so, press General Settings to access the screen where the Language Settings
option is located.
Once the language has been selected, press to validate
International Settings (date/time)
As well as being able to set/update the date and time, regional uses regarding date formats
can also be adapted on the International Settings screen.
To do so, press General Settings to access the screen where the International Settings
option is located.
Once the data has been entered, press to validate
- Note: To go back to the Start Menu, press the intui-
tiveicons displayed onthemonitor -suchas arrows
or icons corresponding to the current screen - by
pressing the MENU button or after a period of time,
asthe monitor returnsto stand-by(screen off) after
30 seconds.

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Monitor address programming. Monitor Settings.
The factory default address of the monitor is 10.0.0.1.
- Block: 2 digits (00..99) = block number.
- Floor: 2 digits (00..99)
- Unit number: 4 digits (0000..8191) = number of homes.
- Extension number: 1 digit (0..7) = number of monitors per home. Note: There must always
be a monitor with extension 0.
This information will automatically generate the IP address of the monitor.
Note: The default address must not be used in real installations, as it could generate IP
address conflicts.
oSIP Server.
•End-to-end (left blank by default).
• SIP Server. Function not available.
oServer database.
•IPAddress of the Database Server (Property Management Station configured during PC
installation as database = Administrator PC).
oNTP Server.
•Not used if left blank.
•IP address of the NTP server. Function not available.
To access Monitor Settings, press General Settings to access the screen where the
Installer Settings option is located (press), enter the Installer PIN code, which by default is
4444 and press OK to access the screen where the Monitor Settings option is located.
- Note: To go back to the Start Menu, press the intui-
tiveicons displayed onthemonitor -suchas arrows
or icons corresponding to the current screen - by
pressing the MENU button or after a period of time,
asthe monitor returnsto stand-by(screen off) after
30 seconds.

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1. CALLS
1.1 Receiving Calls
The monitor can receive calls from:
- Outdoor panels:
•General Entries.
•Panels from its block.
•Panels associated to the home.
- Guard Units (Property Management Station = PMS).
- Another monitor installed in the same home.
- Another monitor in the same installation.
Conversation screen.
On receiving a call, the Conversation Screen will open automatically:
Reject call
Date
Time
Remaining conversation time
Terminal from where the call was made
(with the defined description, e.g.: Patio 1)
Answer call. When ac-
tive, this icon changes to
theEndcall(hungup)icon.
Video Settings: colour,
brightnessandcontrast
Picture Capture
Door Release
The information and icons displayed on the Conversation Screen vary according to the terminal from where
the call was made.
Outdoor panel
PMS (Guard Unit)
Monitor (same home)
Monitor (another home)
Terminal from where the call was made Date and Time Reject call Answer call Video Settings Picture Capture Door Release
** See Note
- Note: If only one relay is defined for the panel, the door is opened by pressing the Key icon. If two relays
are defined on the panel, a menu with the two options is displayed (e.g. main door and garage door) so
that the user can select one. When the door is opened, the Key icon turns green for 1 second.
IMPORTANT: The VIVO monitor is a security device that allows for the visitor's identity to be ascertained.
Allowing or rejecting access to visitors is completely the choice and responsibility of the resident.
BLOCK 1

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When the monitor receives a call, the video is displayed immediately (if video transmission is received)
and, depending on the origin of the call, the ring tone selected on the monitor is played. The information on
the origin of the call is displayed. If the call is not answered in 30", the monitor returns to stand-by mode,
the call is recorded as a missed call and a “Home no. busy” message is displayed to the sender. For
example: 101 busy.
If the Menu button or the screen is pressed and activated when the monitor is in stand-by, any Missed
Calls are displayed.
If the call is answered by pressing the icon: Answer Call (green telephone), the audio communication is
connected and the audio controls are displayed: audio and mute setting.
With regards to the icons displayed on the screen:
- Reject Call is hidden
- Answer Call (green telephone), switches to End Conversation (red telephone).
MUTE
audio setting
Theloweringofaudiocanbetemporarilydisconnected
by pressing the MUTE icon to prevent an internal
conversation from being heard from the outdoor
panel.
The increased audio volume can be set using the
Audio Setting bar.
Note: This control bar on the Audio Volume Setting
and the MUTE icon are only available when audio
is active.
Call not answered.
Answer call.
Terminal from where the call was
made (with the defined description) Monitor in stand-by mode
BLOCK 1
BLOCK 1
BLOCK 1
BLOCK 1
MUTE

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The monitor allows for brightness, contrast and colour to be set by pressing the Video Settings icon.
Capturepictures manually by pressing thePictureCapture icon.Picturescan besaved whileitisdisplayed
on the Conversation Screen. The image is frozen for 1 second and a flash sound is played. During this
time, the Picture icon turns green.
Notes:
- If the picture function is disabled and there is no video transmission, the camera icon is not displayed.
-During the conversation, all sound effects in the conversation window are muted. The camera shutter
effect is not played when the audio connection is open.
Functions enabled
by default
UsingthePicture Capture icon (camera),picturescanbetakenmanually orautomatically (ifitisactivated).
This function is enabled by default. Make sure it has not
been disabled.
The picture includes the following information: Defined description of the Terminal from where the call
was made, the date and the time. The picture is saved in the memory with a name based on the above
information (e.g. <date> _ <time>, jpg). The maximum capacity is 128 photographs. If the memory is
full and a call is received, the previous photo is deleted to save the new one.
To view the pictures captured, press the Pictures icon on the start screen. The Picture View screen allows
for all pictures captured.
Picture Capture
Video Settings.
Picture Capture.
BLOCK 1 BLOCK 1
BLOCK 1 BLOCK 1

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When the Pictures icon is pressed, the Picture View screen is accessed, which displays the most recent
picturewith thedefined descriptionofthe Terminal from where the call was made, the date and the time.
On sliding a finger from left to right, the most recent photos are displayed and, on sliding from right to left,
the older photos are displayed (in sequence). If the picture is pressed once, it is displayed on full screen.
By pressing the picture again, the user is taken back to the previous presentation.
pictures
Thereare 2buttons availableonthe Picture View screen:
- Delete: to delete pictures
- Back (arrow): to return to the Start Menu

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Automatic Picture Capture. The monitor is set by factory default with the Picture Capture option: Missed
calls only. See section: 2.16 General Settings.
The automatic picture configuration options are:
- Always
- Missed calls only (by default, factory-configured)
- Never
To switch to another option other than the factory-configured setting, press General Settings to access
the screen where the Picture Settings option is located.
PICTURE RESET: To delete all existing pictures,
press the Delete (waste bin) button for more than
1 second. Confirmation is required. These actions
are not synchronised among the monitors in the
same home.
To delete a picture, select the required picture and press the Delete (waste bin) button. Confirmation is
required. The selected picture, which is the one displayed slightly larger than the rest, is deleted.

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The Door Release (key) icon is used to open the door. If only one relay is defined for the panel, the door
is opened by pressing the Key icon. If two relays are defined on the panel, a menu with the two options is
displayed (e.g. MAIN door and GARAGE door) so that the user can select one. When the door is opened,
the Key icon turns green for 1 second.
Note: If there are no relays available (relays disabled, conversation with guard unit or conversation with
monitor), the Key icon is not displayed.
Theconversationis limitedto90".When theconversationtimereaches 80 seconds,i.e.there are 10seconds
left before returning to stand-by mode, the countdown time is displayed in the upper right-hand corner of
the screen to inform the user that the connection will end after the seconds indicated.
Remaining conversation time
Select one of the two options by
pressing it.
When opening, it turns green for 1 second and
the selected door is released
Once the required option has been selected, press
to validate
Option enabled by default
Door Release.
Conversation.
- Note: To go back to the Start Menu, press the intui-
tiveicons displayed onthemonitor -suchas arrows
or icons corresponding to the current screen - by
pressing the MENU button or after a period of time,
asthe monitor returnsto stand-by(screen off) after
30 seconds.
BLOCK 1
BLOCK 1 BLOCK 1
BLOCK 1
MAIN ENTRANCE GARAGE Cancel

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menu
menu
Notes:
-During the conversation, all sound effects in the conversation window are muted. The “click” on the icons
and the camera shutter effect are not played when the audio connection is open.
- If the MENU button is pressed during the conversation, the monitor will display the Start Menu while
the current conversation remains active. The screen returns to the Conversation Screen by pressing
the MENU button once again. To end the communication manually, press the End Conversation (red
telephone) icon on the conversation screen.
- If no activity is detected after 30 seconds from the start screen, the monitor returns to stand-by.
If there is more than one monitor in the home, all of the monitors ring and display the Conversation Screen
with the incoming call. When one of them answers, the others stop ringing and return to stand-by.
Receiving calls with the monitor in a conversation.
If another call is received on the monitor while it is in a conversation, a message is displayed on the screen
with the “Accept” and “Cancel” options. If the second call is rejected (“Cancel”), a message is displayed to
the sender to indicate this status: “Home no. busy”. If the second call is accepted, the first call is ended
at both ends and the second is connected.
If the monitor does not exist in the installation, the sender is displayed a message: “Home no. does not
exist”. For example: 701 does not exist.
Receiving calls with several monitors in the home.
If the home has several monitors and one of them
is in a conversation, any incoming calls received
are notified on all available monitors (extensions),
although only the monitor with the call in progress
(the one holding the conversation) is authorised to
accept or reject it.
BLOCK 1
BLOCK 1

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QUICK GUIDE: 1.1 Receiving Calls
On receiving a call, the Conversation Screen will open automatically. Icons that are displayed on it:
Reject Call. This icon is hidden when the call is answered (green telephone).
Answer Call (green telephone picked up).When active, this icon switches to the End
Conversation (red telephone hung up) icon.
Any Missed Calls are displayed on the Calls log screen.
Audio Setting and MUTE bar.
Video Settings: Colour, brightness and contrast.
Picture Capture. Pictures can be taken manually or automatically (if it is activated).
Capture pictures manually by pressing the Picture Capture icon while in the conversation
screen. The image is frozen for 1 second and a flash sound is played. During this time, the
Picture Capture icon turns green.
Capture pictures automatically.Themonitoris setbyfactory default withthePicture Capture
option: Missed calls only.
View the pictures captured. Press the Pictures icon on the Start
screen to access the Picture View screen, where the pictures can
be viewed.
Delete the pictures captured. Select the picture and press the
Delete (waste bin) icon.
Picture RESET. To delete all existing pictures, press the Delete
(wastebin) button formorethan 1second.Confirmationis required.
Door Release (key). This icon is used to open the door. If only one relay is defined for the
panel, the door is opened by pressing the Key icon. When the door is opened, the Key icon
turns green for 1 second. If two relays are defined on the panel, a menu with the two options
is displayed so that the user can select one.