Fiido C22 Pro User manual

Fiido C22 Pro
Electric Bike
Please make sure to read this manual carefully before riding. Ensure that you understand the operations and keep this manual
and other materials for future reference.
WARNING: DO NOT USE THE BIKE UNTIL YOU KNOW HOW TO USE IT.

Safety precautions
1. Please follow the precautions in this instruction to effectively reduce risks. When you enter public areas,
please obey national and local regulations, remain vigilant while riding, and maintain a reasonable safe
distance from other people and vehicles.
2. Please operate by the instruction of the user manual, the loss caused by not following the instructions
shall be borne by oneself.
3. For the first time riding, please do not choose the area with many children, pedestrians, pets, vehicles,
or other obstacles and potential hazards. Please be familiar with the bike before riding on public road.
4. Before each ride, please carefully check whether fasteners are loose or parts are damaged. If there’s any
unusual noise, please stop riding immediately, and contact after-sales team for assist.
5. To reduce the injury risk, please read and follow all "Caution", "Danger" and "warning" instructions in this
user manual. No speeding, and do not ride in motorized road under any circumstances.
6. For safety consideration, user must be over 16 years old. Users under the following circumstances are
strongly not recommended to use this product:
- People affected by alcohol or drugs.
- People who are unable to engage in strenuous physical activity due to illness.
- People who are unable to maintain balance or whose balance is impaired by motor skills.
- People whose weight exceeds the max load limit (max load is 120KG/265lb).
- Pregnant woman.
Dear user：
In this manual, we will introduce the specifications, installation, usage, precautions, and maintenance of the
Fiido C22 Pro. Please ensure that you have a thorough understanding of everything outlined in this manual
regarding the bike.
If you have any questions, please do not hesitate to contact the Fiido After-sales Team or our Local Service
Center. We will provide a prompt reply and a feasible solution to your inquiry.

7. Please ride carefully in snow, rain, wet road, ice and other bad weather. Do not ride over too
high or too large obstacles, otherwise it’s very likely to lose balance or grip and cause injuries.
8. Do not attempt to charge while the charger or power supply is wet, please follow the local safety
regulations if you need to charge the bike in public area.
9. For effective protection and as convenient as possible for yourself, please be sure to use Fiido
specific parts.
10. If you need to retrofit your bike,Please follow the local laws and regulations, after consulting
with Fiido after-sales team, then proceed with caution. Serious injury and/or damage caused by
unauthorized modification will result in the void of warranty.

CONTENTS
1.Product introduction 2. Using guide
1.1 Bike overview
1.2 Packing list
1.3 Bike diagrams
1.4 Function DESC
2.1 Installation guide
2.2 First time using
2.3 Charging instructions
3.Maintenance precautions
3.1 Using precautions
3.2 Bike maintenance & repair
3.3 Motor maintenance & repair
3.4 Battery maintenance & repair
3.5 Reflex reflector cautions
4. Service directory
4.1 Troubleshooting methods
4.2 Specifications
4.3 Warranty coverage
4.4 Repair record
* All pictures are for reference only.

1.1 Bike overview
1.2 Packing list
1.3 Bike diagrams
1.4 Function DESC
1. Product introduction

1.1 Bike overview
The C22 Pro is Fiido's latest city e-bike, featuring brand new technology and Fiido's iconic minimalist design style. It is the
first city e-bike on the market with proximity start. Equipped with the newest Fiido modular mid-mounted meter, it can be
connected with the Fiido Riding App and Fiido Mate smartwatch. The advanced torque sensor and 17.5 kg lightweight frame
provide the most agile riding experience. The elegant integrated battery and 3-hour fast-charging make the C22 Pro the most
helpful riding buddy for commuting and city riding.
The Fiido C22 Pro features 2 riding modes, 5 power-assisted gears, and a 9-speed transmission system to provide a richer
riding experience and extend to more cycling scenes.
2

1.2 Packing list
Bike parts
Electric Bike*1 Tires*1
Seatpost*1
Handlebar*1
Bike accessories
Tools
Pendals*1 Headlight*1 Meter*1
3
User manual*1
Adapter*1
(Equipped for EU
and UK regions)
Open spanner*2 Y-Type Allen Wrench*1 Screwdriver*1
Charger*1Fenders*1
Hex wrench*8
Taillight*1
*Please carefully check that all items are complete and intact. If there are any problems, such as missing or damaged
components, please contact the official after-sales team as soon as possible.

Saddle
Seat Clamp
Disc Brake
Tire
Chain Chainwheel
Crank
Pedal
Motor
Charge Valve
Derailleur
Handlebar
Headlight
Top Tube
Down Tube
Front fork
Hub
Shafts
Disc Brake
1.3 Bike Diagrams
4
*Non-professionals are prohibited from assisting with and assembling the battery. Please contact the
after-sales team for assistance.

1.4 Function DESC
5
Battery
Power Button
Power-assisted Shift Up
Switch between KM/MI
Power-assisted Shift Down
Power-on Button
(Display remaining power)
Battery Status
(When the Battery power is less than 10%, this icon
will be displayed, and the power output will
be weakened. Please charge in time.)
( To connect the Fiido Mate cycling watch, please
simultaneously press the "M" button and "
Power-assisted Shift Up" buttons. The Bluetooth
connection icon will blink during the connection
process. Once connected, the icon will remain solid.)
Overheat Protection
(Display the current power assisted gear)
Power Assisted Gear Display
(Press outward achieve transmission
downshift)
Shift Down
（Press outward achieve transmission
upshift）
①Click to achieve the power-assisted upshift.
②Press it for 3 seconds toswitch the display
between KMH and MPH.
Power-assisted Shift Up
Fuctional Button
Click to achieve the
power-assisted
upshift.
(Click to achieve the power-assisted downshif)
Power-assisted Shift Down
(Click to achieve the power
-assisted downshift)
（Click to switch the display of spec. Press and hold to
turn on/off the headlight.）
（Long press for more than 3 sec：turn on/off the power assisted mode.）
Shift Up
(Display the current speed)
Speed
(When the controller temperature is too high,
this icon will be displayed and the output
power will be relatively reduced, to reduce
high load operation amd restore power)
ECO Mode
Connect with bluetooth
(In case of overtaking, road section
affectingsafety visibility or
emergency, slow down and
ring the bell for signal)
Horn
Handlebar
Charging Port
(Charging Port Please connect the
Fiido charger to charge the battery.)
ATTENTION：① Equipped with fool-
proofing, it required to be inserted only
when it is aligned with the bayonet. Turn
the charging cable counterclockwise to
pull out the blue circle successfully.
② Insert the Fiido charger ONLY.

2.1 Installation guide
2.2 First time using
2.3 Charging instructions
2.Using Guide

7
2.1 Installation guide
lnstall the handlebar
① Raise the handlebar to the right position. ② Align the handlebar scale to the front of the bike.
③Cover the riser cover, use a three-fork wrench to lock the screws, and adjust the handlebar angle to 5~10°
upward parallel to the ground, and then tighten the screws.
（ATTENTION: The riser cover screws should be tightened with force to avoid safety hazards）
5°-10°
The basic installation of the bike has been completed before leaving the factory. When you receive the bike, you only need
to install the handlebar, meter, headlight, front wheel, pedals, and lock the seat saddle.

Install the front wheel
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① Remove the front brake spacer and unscrew the
shaft on the front fork. ② Lift the front part of the bike, align the front
wheel and insert the front fork sleeve ring.
③ Put the shaft through the front wheel and tighten it clockwise with a three-prong wrench to complete
the installation for front wheel.

Install the meter
Align the headlight screw hole with the bottom hole of the handlebar, insert the screw and tighten it.
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Place the meter in the groove of the handlebar. Use the hexagonal tool to tighten the screw to fastening the meter on
the handlebar.
Install the front light

10
Insert the wire
1
2
① Insert the light wire and horn wire according to the wire color, like picture 1, align the interface and make sure the direction
of arrows is the same direction.
② Insert the meter wire and make sure the direction of arrows is on opposite.
（ATTENTION: The installation interface is equipped with fool-proofing, if the direction of the interface is
wrong, the installation will not be completed. Please make sure to insert the wire on the correct direction.）

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Install the seatpost
① Open the seat clamp, insert the seatpost.
② Adjust the seatpost to suitable height, the recommended height is when the saddle is level with the user’s pelvis when
standing naturally.The height of the adjustment can NOT exceed the safety line.
安装座管
安装座管

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Install pedals
Use the open spanner of the tools bag, screw the pedal shaft into the threaded hole and tighten it in
the direction of the arrow.
Caution: While installing the pedal, pay attention to the left / right pedal corresponding to the left / right crank, the
pedal screw and the inside of the crank are respectively marked L(left) / R(right). Please install the pedal correctly to
prevent it from sliding out of the crank.

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2.2 First time using
Before riding, please follow the installation guide to install components properly, check whether the firmware is loose,
ensure sufficient power, and take appropriate protection for riding.
Step 1：Adjust the seat
Please adjust the seat to the appropriate riding height according to your height.
（the recommended height is when the saddle is level with the user’s pelvis when standing naturally.
The height of the adjustment can NOT exceed the safety line）
Step 2：Turn on the power
①Click the power button to turn on the battery power, then long press the “ ” button of the display
to turn on the bike power.

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Step 4：Start riding
Please take corresponding protection before starting riding.
The left side is front brake, the right side is rear brake. While riding, it’s recommended to use the rear brake
first, then the front brake to slow down the speed to stop, in order to avoid the front wheel brake is too urgent,
resulting in the bike center of gravity instability caused by falling accident.
Step 5：Braking introduction
Step 3： Function description
Switch and choose the riding mode according to the cycling road conditions and personal needs.
① Switch the power-assisted gear: Equipped with 5 power-assisted gears, please click the "∧""∨" button on the
left handlebar to switch the gear.
② Switch the transmission gear: Equipped with 9 transmission gears, please push outward the shifter on the
right handlebar to switch the gear.
③ Switch the display on meter: Press the "∧" button and hold to switch the display between KMH and MPH. Click
the M button to display the current range, top speed, average speed and total range etc.
Attention: When the bike is on PAS0 state, by then the gear display wont't be lighted and the power assisted m
ode will be turn on. The bike will be on pedalling mode.

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1.Equipped with fool proofing. The adapter cable head must be inserted from the left while connecting the adapter
Charging connection: Connect the charging interface of the charger to the charging port, then connect the power
plug of the charger to the power socket.
2.Fully charged：When the indicator light of the charger is red, means it’s normal charging. When the light is green,
means it’s fully charged.
3.Charging hour: Charging hour is around 3 hours, The duration depends on the situation.
4.Disconnect charging: When the indicator light turns green, means it’s fully charged. Unplug the power plug first,
then remove the charging interface from the battery. Close the battery dust cover.The dust plug must be closed in
time after charging.
(Align power interface, insert the battery power wire to connect the battery power supply. Turn the blue
circle counterclockwise to pull out)
2.3 Charging instructions
The battery comes with a small amount of electricity, before the first time use, please make sure to charge it
to full power before riding.
Charging

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Caution: Charger has high voltage device, DO NOT repair without permission. In order to avoid danger, battery and
charger should be placed away from children. There should be no inflammable and explosive objects around the
batteries (such as car seat cushions, sofas, etc.). Keep the battery in a ventilated and dry place, and make sure NOT
to charge in open-air place, to avoid electrical short circuit fire and other accidents caused by rain and other factors,
and to prevent liquid and metal particles into the electrical parts.
Danger: Charging can be allowed on public charging equipment, but the matching between the bettery and the
charging equipment should be fully considered.
Warning: If there’s any odor or high temperature during charging, please stop charging immediately and contact
after-sales team for assist.