Fisher & Paykel HP24IDCHX4 User manual

USER GUIDE
US CA
INSERT RANGE HOOD
INTEGRATED
HP24IDCHX4, HP0IDCHX4
& HP6IDCHX4 models

3
CONTENTS
Safety and warnings 4
Cooking considerations 7
First use 8
Wi-Fi connection 9
Light settings 10
Care and cleaning 11
Parts and accessories 13
Troubleshooting 14
Limited Warranty 15
Registration
To register your product visit our website: fisherpaykel.com/register

4
SAFETY AND WARNINGS
WARNING!
Electric Shock Hazard
Failure to follow this advice may result in
electrical shock or death.
• Always disconnect the appliance from the
mains power supply before carrying out any
maintenance or repairs. Failure to do so can
result in death, electric shock, fire or injury
to persons.
• Do not immerse cord or plugs in water or
other liquid.
WARNING!
Weight Hazard
Failure to follow this advice may result in
personal injury.
• The appliance is heavy. Please ensure adequate
care is taken when installing the appliance to
prevent personal injury. The appliance must be
installed onto a solid wall, stud, beam or truss.
• Product weight: range from 14lbs – 57lbs
(6.4kg – 26kg), refer to your installation guide
for exact model weights.
WARNING!
Cut Hazard
Failure to use caution could result in injury.
• Take care: some edges are sharp.
• Wear gloves to protect against sharp edges.
READ AND SAVE THIS GUIDE

5
SAFETY AND WARNINGS
WARNING!
When using this appliance always exercise basic safety precautions includingthe following:
To reduce the risk of fire, electric shock, or injury to persons, observe thefollowing:
z Use this unit only in the manner intended by the manufacturer. If you have questions,
contact the manufacturer.
z Before servicing or cleaning unit, switch power off at service panel and lock the service
disconnecting means to prevent power from being switched on accidentally. When the
service disconnecting means cannot be locked, securely fasten a prominent warning
device, such as a tag, to the service panel.
z Installation work and electrical wiring must be done by qualified person(s) in
accordance with all applicable codes and standards, including fire-rated construction.
z Sufficient air is needed for proper combustion and exhausting of gases through the
flue (chimney) of fuel burning equipment to prevent back drafting. Follow the heating
equipment manufacturer’s guideline and safety standards such as those published by
the National Fire Protection Association (NFPA), and the American Society for Heating,
Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
z When cutting or drilling into wall or ceiling, do not damage electrical wiring and other
hidden utilities.
z Ducted fans must always be vented to the outdoors.
z WARNING: To reduce the risk of fire, use only metal duct work
z To reduce the risk of fire or electric shock, do not use this fan with any solid-state
speed control device.
General
z CAUTION: For general ventilating use only. Do not use to exhaust hazardous
or explosive materials and vapors.
z WARNING: To reduce the risk of a range top grease fire:
z Never leave surface units unattended at high settings. Boilovers cause smoking and
greasy spillovers that may ignite.
z Heat oils slowly on low or medium settings.
z Always turn hood on when cooking at high or when flambéing food
(ieCrepesSuzette, Cherries Jubilee, Peppercorn Beef Flambé)
z Clean ventilating fans frequently. Grease should not be allowed to accumulate
on fan or filter.
z Use proper pan size. Always use cookware appropriate for the size of the surfaceelement.
z WARNING: To reduce the risk of injury to persons in the event of a range top grease
fire, observe the following:*
z Smother flames with a close-fitting lid, cookie sheet, or metal tray, then turn off
the burner. Be careful to prevent burns. If the flames do not go out immediately,
evacuate and call the fire department.
z Never pick up a flaming pan – you may be burned.
z Do not use water, including wet dishcloths or towels – a violent steam explosion will result.
z Use an extinguisher only if:
– You know you have a Class ABC extinguisher, and you already know
how to operate it.
– The fire is small and contained in the area where it started.
– The fire department is being called.
– You can fight the fire with your back to an exit.
* Based on “Kitchen Firesafety Tips” published by NFPA.

6
Installation
z This product is not intended for connection to a rigid metal conduit.
z The appliance must be able to be disconnected from mains supply after installation.
This may be done with a wiring switch in accordance with the wiring rules.
z CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal-cutout,
this appliance must not be supplied through an external switching device, such as a
timer, or connected to a circuit that is regularly switched on and off by the utility.
z Ensure that any applicable regulations concerning the discharge of exhaust air are
adhered to.
z Consult a qualified electrician if the grounding instructions are not completely
understood, or if doubt exists as to whether the appliance is properly grounded.
z Exhaust air must not be discharged into an existing flue that is used for exhausting
fumes from appliances burning gas or other fuels.
z WARNING: Failure to install the screws or fixing device in accordance with these
instructions may result in electrical hazards.
z Ensure the glass perimeter plate can open freely without obstruction at all times.
Maintenance
z Unplug or disconnect the appliance from the power supply before servicing or cleaning.
z There is a risk of fire if cleaning is not carried out in accordance with the instructions in
your user guide.
SAFETY AND WARNINGS

7
COOKING CONSIDERATIONS
Induction
Induction cooktops use energy-efficient technology that only heats the contents of a
cooking pot, not the surrounding air. As a result, there is more likelihood of condensation
on range hood filters, splashbacks and surrounding cabinetry than when you use traditional
electric or gas cooktops.
Other factors that influence condensation are room temperature, humidity, natural
ventilation of the room, size of the cookware and how the induction cooktop is being
used. For example, rapid boiling increases the likelihood of condensation. It is important to
understand that neither the range hood nor the induction cooktop are faulty.
Reducing condensation
z When boiling, use the range hood on a lower speed setting and the induction cooktop
on a lower heat setting.
z Switch the range hood on 5 minutes before cooking and let it run for at least 5minutes
after cooking.
Gas
Range hood surfaces may become hot if using a powerful gas cooktop or multiple gas
burners operating at the same time. This effect can be reduced by using the maximum
speed setting to enable hot air to be extracted quickly.
Optimising performance
z Turn your range hood on for a few minutes before cooking. This will establish air currents
up through the range hood, remove hot air from your kitchen and keep the range hood
surface cool.
z Reduce fan speed for normal use and increase it for high heat, strong odours or fumes.

8
FIRST USE
Control panel
1 Power
Press to turn the range hood on/off. The fan turns on at lowest
speed and lights turn on to the last used level. Fan turns off
after 4 hours with no interaction.
2 Timer
Press to turn the timer on. The fan operates for 5 minutes at the
current speed and 2 minutes at each descending speed before
turning off.
3 Lights Press to turn lights on/off or change settings. Refer to ‘Light
settings’.
4 Reduce fan speed Press to reduce fan speed.
5 Fan speed indicator Illuminates to indicate fan speed.
6 Increase fan speed Press to increase fan speed.
7 Filter cleaning mode Illuminates to indicate filters require cleaning. Press once to
reset.
8 Wi-Fi Press to start Wi-Fi connection process.
9 Link mode
Press to start linking to a compatible cooktop, then follow
instructions on the cooktop to connect. Range hood will turn
on/off automatically while cooking.
1 2 3 4 5 6 7 8 9 !0
1 2 3 4 5 6 7 8 9

9
Press Wi-Fi button. It will start to flash.
Follow the instructions in the app to
complete the connection within 15 minutes.
Press and hold Wi-Fi button for 5 seconds
until it flashes, or open the app and remove
range hood.
Connection will time out after 15 minutes.
1
2
Connecting to your home Wi-Fi
Disconnecting from your home Wi-Fi
WI-FI CONNECTION
Your appliance may be connected to your home wireless network and operated remotely
using the app.
Getting started
z Ensure your home Wi-Fi network is turned on.
z You will be given step-by-step guidance on your mobile device.
z It may take up to 10 minutes to connect your appliance.
z For further guidance and troubleshooting, please refer to the app.
On your mobile device:
1 Download the app from www.fisherpaykel.com/connect
2 Register and create an account.
3 Add your appliance and set up the Wi-Fi connection.

10
LIGHT SETTINGS
With range hood ON, press and hold Light
button to adjust brightness level. You can
also adjust brightness via the app.
Lights can be adjusted for brightness or colour temperature. They will turn off after 12 hours
with no interaction.
With range hood OFF, press and hold Light
button until adjacent buttons flash red for
WARM or white for COLD.
Press again to switch between options. To
confirm, press and hold until flashing stops.
You can also change colour temperature
via the app.
Adjusting brightness level
Changing colour temperature

11
CARE AND CLEANING
Open the perimeter plate.
Pull the catch and tilt the filter downwards
until it disengages from thesupports.
Place the filter into the support at the rear
of the range hood. Push the filter back
into place.
Close the perimeter plate.
1
2
Removing the aluminum filters
Replacing the aluminum filters
Disconnect the product from the power source before undertaking any cleaning. Clean
your range hood regularly using a mild, liquid detergent and a clean soft cloth to avoid a
build-up of grease. Avoid the use of corrosive chemicals, abrasive cleaning products, hard
brushes and steel wool pads. In areas of high humidity or coastal environments, cleaning
should be carried out more frequently.
Do not operate the hood without filters in place.
Aluminum filters
z Clean the filters at least once a month. Filters may need to be cleaned more frequently
depending on the cooking methods used and frequency of use.
z Aluminum filters should be removed and cleaned with hot soapy water or in
a dishwasher.
z If washed in a dishwasher, the filter should be placed in an upright position to prevent
food from falling on them.
z After rinsing and drying, refit the filters.

12
CARE AND CLEANING
Carbon filters (some models only)
Carbon filters are for use in recirculating mode. They are disposable and must be replaced
at least every three months to ensure the performance of the range hood. In the event of a
fire, grease-laden filters could be flammable.
Removing the carbon filters
Remove the aluminum filters from the range
hood before removing the carbon filters.
1
Replacing LED lights
Please contact your Fisher & Paykel trained and supported service technician. Refer to
fisherpaykel.com for contact details.
Place a new carbon filter on each side of the
motor inlet and turn until they clip into place.
Refit aluminum filters.
2
Replacing the carbon filters

13
ITEM REFERENCE NUMBER
Aluminum filter 24” 792942
Aluminum filter 30” 793844
Aluminum filter 36” 792943
Carbon filter x 2 793599
PARTS AND ACCESSORIES

14
TROUBLESHOOTING
If there is a problem with your range hood, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or the
Customer Care Centre.
PROBLEM POSSIBLE CAUSE WHAT TO DO
Airflow is lower
than expected
The ducting is blocked. Check the ducting and external vent
for kinks or blockages.
Incorrect ducting used. Check that the correct ducting
has been used as per the
installation guide.
Ducting route is very long. Check the ducting route is as short
as possible.
Range hood is loud Incorrect ducting used
in installation.
Check ducting is installed as per the
installation guide.
Ducting installed incorrectly. Check ducting is installed as per
installation guide, with no loose
sections, kinks or vibrations.
Wi-Fi button is
flashing white
Range hood is trying to reconnect
to the Wi-Fi network.
Check your Wi-Fi router.
Range hood is still connected to
old Wi-Fi network.
Press and hold Wi-Fi button until it
flashes red. Open SmartHQ App and
follow instructions on screen.
App not working to
control range hood
You are not connected to
the internet.
Check your Wi-Fi router.
Link button
flashing white
Range hood is trying to reconnect
to the cooktop.
Check your cooktop.
Excessive condensation
forms on the range hood
Using an induction cooktop. Condensation can be minimised.
Refer to ‘Cooking considerations’.
High ambient temperature,
humidity or low natural ventiliation
in the room.
Height of range hood installation.

15
When you purchase any new Fisher & Paykel ventilation hood for personal or consumer use
you automatically receive a two year limited warranty covering parts and labor for servicing
within the 48 mainland United States, Hawaii, Washington DC and Canada. In Alaska the
limited warranty is the same except that you must pay to ship the product to the service
shop or the service technician’s travel to your home. Products for use in Canada must be
purchased through the Canadian distribution channel to ensure regulatory compliance.
If the product is installed in a motor vehicle, boat or similar mobile facility, you receive the
same two year limited warranty, but you must bring the vehicle, boat or mobile facility
containing the product to the service shop at your expense or pay the service technician’s
travel to the location of the product.
There is no warranty for commercial purchase or use.
Fisher & Paykel undertakes to:
Repair without cost, with limited exceptions described herein, to the owner either for
material or labor any part of the product, the serial number of which appears on the
product, which is found to be defective. In Alaska, you must pay to ship the product to the
service shop or for the service technician’s travel to your home. If the product is installed in
a motor vehicle, boat or similar mobile facility, you must bring it to the service shop at your
expense or pay for the service technician’s travel to the location of the product. If we are
unable to repair a defective part of the product after a reasonable number of attempts, at
our option we may replace the part or the product, or we may provide you a full refund of
the purchase price of the product (not including installation or other charges).
This warranty extends to the original purchaser and any succeeding owner of the product
during the term of the warranty for products purchased for ordinary single-family home use.
All service under this limited warranty shall be provided by Fisher & Paykel or its Authorized
Service Agent during normal business hours.
How long does this limited warranty last?
Our liability under this limited warranty expires TWO YEARS from the date of purchase
of the product by the first consumer.
Our liability under any implied warranties, including the implied warranty of merchantability
(an unwritten warranty that the product is fit for ordinary use) expires TWO YEARS (or such
longer period as required by applicable law) from the date of purchase of the product by
the first consumer. Some States do not allow limitations on how long an implied warranty
lasts, so this limit on implied warranties may not apply to you. Fisher & Paykel will honor any
warranty required by the law of the particular country or state in which the product is sold.
LIMITED WARRANTY

16
This limited warranty does not cover:
A Service calls that are not related to any defect in the product. The cost of a service call
will be charged if the problem is not found to be a defect of the product. For example:
1 Correcting faulty installation of the product.
2 Instructing you how to use the product.
3 Replacing house fuses, resetting circuit breakers, correcting house wiring
or plumbing, or replacing light bulbs.
4 Correcting fault(s) caused by the user.
5 Changing the set-up of the product.
6 Unauthorized modifications of the product.
7 Noise or vibration that is considered normal, for example, fan sounds/noises
or user warning beeps.
8 Correcting damage caused by pests, for example, rats, cockroaches, etc
9 Replacement light bulbs.
B Defects caused by factors other than:
1 Normal domestic use; or
2 Use in accordance with the product’s user guide.
C Defects to the product caused by accident, neglect, misuse, fire, flood or ‘act of God’.
D The cost of repairs carried out by non-authorized repairers or the cost of correcting
such unauthorized repairs.
E Travel fees and associated charges incurred when the product is installed in a
location with limited or restricted access (eg airplane flights, ferry charges, isolated
geographic areas).
F Normal recommended maintenance as set out in the product’s user guide.
G Filter replacement except in the case of faulty parts or materials within the
filter cartridge.
H Damage (including water damage) caused by faulty installation, plumbing or wiring.
This product has been designed for use in a normal domestic (residential) environment. This
product is not designed for commercial use (whatsoever). Any commercial use by
a customer will terminate this product’s limited warranty.
If you have an installation problem contact your dealer or installer. You are responsible for
providing adequate electrical, exhausting and other connection facilities.
Fisher & Paykel will not be responsible for consequential or incidental damages (including,
without limitation, the cost of repairing or replacing other property damaged if the product
is defective or any of your expenses caused if the product is defective). Some States do
not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
LIMITED WARRANTY

17
How to get service
Please read your user guide. If you then have any questions about operating the product,
need the name of your local Fisher & Paykel Authorized Service Agent, or believe the
product is defective and wish service under this limited warranty, please contact your dealer
or call us at:
USA and Canada
TOLL FREE 1.888.9.FNP.USA (1.888.936.7872)
or use the link at: www.fisherpaykel.com/locator/servicer/
You may be required to provide reasonable proof of the date of purchase
of the product before the product will be serviced under this limited warranty.
No other warranties
This limited warranty is the complete and exclusive agreement between you and
Fisher & Paykel regarding any defect in the product and no other express warranty has
been made or will be made on behalf of Fisher & Paykel. None of our employees (or our
Authorized Service Agents) are authorized to make any addition or modification to
this limited warranty.
Warrantor: Fisher & Paykel Appliances, Inc.
If you need further help concerning this limited warranty, or need to make a claim under
this warranty, please call us at the above number, or write to:
Fisher & Paykel Appliances, Inc.
695 Town Center Drive, Suite 180
Costa Mesa
CA 92626
This limited warranty gives you specific legal rights, and you may also have other rights
which vary from country to country and from state to state.
LIMITED WARRANTY
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
City
State
Zip
Country

FISHERPAYKEL.COM
106084A 07.2
© Fisher & Paykel Appliances 2023. All rights reserved.
The models shown in this guide may not be available in all markets
and are subject to change at any time.
The product specifications in this guide apply to the specific products and
models described at the date of issue. Under our policy of continuous product
improvement, these specifications may change at any time.
For current details about model and specification availability in your country,
please go to our website or contact your local Fisher&Paykel dealer.