Fitbit Zip Flex User manual

Table of Contents
Getting Started.........................................................................................................................................1
What’s included....................................................................................................................................1
Choosing your wristband size.........................................................................................................1
Setting up Fitbit Flex on a computer ..............................................................................................2
Mac & PC Requirements...................................................................................................................2
Installing Fitbit Connect on a computer.....................................................................................2
Installing Fitbit Connect on your Mac .....................................................................................3
Installing Fitbit Connect on your PC........................................................................................3
Pairing to a computer ...................................................................................................................... 4
Pairing to a Mac.............................................................................................................................. 4
Pairing to a PC................................................................................................................................ 6
Wireless sync to a computer..........................................................................................................7
Setting up Fitbit Flex on a mobile device..................................................................................... 8
Mobile device requirements........................................................................................................... 8
Before you begin ........................................................................................................................... 8
Pairing to an iOS device.................................................................................................................. 8
Syncing to an iOS device................................................................................................................ 9
Force Sync ......................................................................................................................................10
Background Sync..........................................................................................................................10
Pairing to an Android device........................................................................................................10
Syncing to an Android device....................................................................................................... 11
Tap to sync using Near-Field Communication (NFC)....................................................... 11
Force Sync ...................................................................................................................................... 12
Background Sync.......................................................................................................................... 12
Using your Flex...................................................................................................................................... 13

Wearing your Flex............................................................................................................................ 13
How to secure your wristband................................................................................................. 13
Using your Flex in wet conditions .......................................................................................... 13
LED Indicator Lights........................................................................................................................ 13
Battery life and power ....................................................................................................................14
Battery life.......................................................................................................................................14
Charging your Flex.......................................................................................................................14
Memory ................................................................................................................................................ 15
What Fitbit Flex tracks ....................................................................................................................... 16
Setting goals with Flex ................................................................................................................... 16
Tracking sleep with Flex ................................................................................................................ 17
Silent Alarms ...................................................................................................................................... 17
Setting up Silent Alarms from a computer.......................................................................... 17
Setting up Silent Alarms from an iOS device...................................................................... 18
Setting up Silent Alarms from an Android device ............................................................ 18
Dismissing Silent Alarms ............................................................................................................ 19
Your Fitbit.com Dashboard..............................................................................................................20
Browser Requirements ..................................................................................................................20
Using your Dashboard ...................................................................................................................20
Understanding the Dashboard................................................................................................20
Logging Food, Activities, and Sleep .....................................................................................20
Device Info Preview ..................................................................................................................... 21
Managing your Flex from Fitbit.com ..................................................................................... 21
Updating Fitbit Flex............................................................................................................................ 22
Updating Flex on a computer ..................................................................................................... 22
Updating Flex on an iOS device................................................................................................. 22

Updating Flex on an Android device........................................................................................ 23
Fitbit Flex General Info & Specifications ..................................................................................... 25
Sensors and motors........................................................................................................................ 25
Size and weight................................................................................................................................ 25
Environmental conditions............................................................................................................. 25
Help .......................................................................................................................................................... 26
Return policy and warranty ............................................................................................................. 27
FCC Statement ..................................................................................................................................... 28

1
Getting Started
What’s included
Your Fitbit Flex Wireless Activity + Sleep Wristband packaging includes:
Flex tracker
Charging cable
Wireless Sync Dongle
One (1) Small and one (1) Large wristband
Flex tracker
Charging cable
Wireless Sync
Dongle
Wristband
Choosing your wristband size
Your Flex comes with packaged with a large and a small wristband. Choose which
option fits best on your wrist.
Choosing the correct wristband size is important for the accuracy of your tracker.
If you choose the small wristband, you’ll need to remove the peg from the large
wristband, and insert it into the small wristband.

2
Setting up Fitbit Flex on a computer
Mac & PC Requirements
Software
Mac OS 10.5 or later
Internet Connection
Hardware
USB port
Software
Windows XP, Vista, 7, 8
Internet Connection
Hardware
USB port
Installing Fitbit Connect on a computer
The Fitbit Connect software allows your Flex to sync stored data to your Fitbit.com
Dashboard. This software is available for free from the Fitbit website.

3
Installing Fitbit Connect on your Mac
1. Go to the download page at http://www.fitbit.com/start/flex
2. Verify that Mac is highlighted and click the Download button.
3. Go to your downloads folder and double-click the .dmg file.
NOTE: If the file does not appear on your desktop, search for “Fitbit Connect”
using the Spotlight search feature.
4. Run the Fitbit Connect installation package by double-clicking.
5. Follow the on-screen instructions to complete setup.
Installing Fitbit Connect on your PC
1. Go to the download page at http://www.fitbit.com/start/flex
2. Verify that PC is highlighted and click the Download button.
3. Go to your downloads folder and double-click the FitbitConnect .exe file.
4. Choose your language and follow the on-screen instructions.

4
Pairing to a computer
Once Fitbit Connect is installed on your computer, you can begin the process to pair
your Flex.
Pairing to a Mac
1. On the Menu Bar of your Mac, click the Fitbit Connect icon and choose Open
Main Menu.
2. From the main menu, select Set Up a New Fitbit Device.
3. Account Setup:
a. Select New to Fitbit if you don’t already have a Fitbit.com account.
b. Select Existing User to log into your existing Fitbit.com account.
NOTE: You can only have one Fitbit tracker paired to an account at any
given time.
If you currently have another Fitbit tracker linked to your account
and plan to continue using it, choose Don’t Replace to continue
setup using a different email address.
If you’d like to use your Flex on your existing account, choosing
Replace Tracker remove your other tracker, and replace it with your
Flex.
4. Enter or confirm your personal details and click Next. This information
personalizes your Fitbit experience and improves the accuracy of your calorie
burn and distance data. You can adjust your privacy settings on the Fitbit
website to control what information is shared with others.
5. Choose Flex as the device you’re setting up.
6. Connect the USB Charging cable to an available USB port.
7. Connect your Flex to the USB Charging cable using the on-screen instructions
as a guide. When at least 4 lights are lit on your tracker, click I’m Ready to
Start.

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8. Plug the Wireless Sync Dongle into an available USB port and click Next. You
may remove the USB Charging cable if it’s occupying the only available USB
port.
9. Use the on-screen instructions as a guide to slide your Flex into the wristband
you’ve chosen. Once your Flex is appropriately inserted into the wristband,
click Next.
10. Put your Flex wristband on, making sure to align the lights with the outside of
your wrist. Once your wristband is securely on your wrist, click Next.
11. Fitbit Connect will now search for your Flex. Once found, the lights on your
Flex will begin to blink. Tap your Flex repeatedly with your finger until it
vibrates. If you have trouble finding your Flex, click I don’t see lights blinking
and follow the on-screen instructions for further help.
12. Once Fitbit Connect shows the message Linking Complete, you can click Next
to continue.
NOTE: If you continue to experience trouble setting up your Flex, you can get
support for this and other questions at http://help.fitbit.com.
13. You can now go to your Fitbit.com Dashboard and start tracking or configure
your account settings by clicking Go to Dashboard.

6
Pairing to a PC
1. In the Windows System Tray, right-click the Fitbit Connect icon and choose
Open Main Menu.
2. From the main menu, select Set Up a New Fitbit Device.
3. Account Setup:
a. Select New to Fitbit if you don’t already have a Fitbit.com account.
b. Select Existing User to log into your existing Fitbit.com account.
NOTE: You can only have one Fitbit tracker paired to an account at any
given time.
If you currently have another Fitbit tracker linked to your account
and plan to continue using it, choose Don’t Replace to continue
setup using a different email address.
If you’d like to use your Flex on your existing account, choosing
Replace Tracker remove your other tracker, and replace it with your
Flex.
4. Enter or confirm your personal details and click Next. This information
personalizes your Fitbit experience and improves the accuracy of your calorie
burn and distance data. You can adjust your privacy settings on the Fitbit
website to control what information is shared with others.
5. Choose Flex as the device you’re setting up.
6. Connect the USB Charging cable to an available USB port.
7. Connect your Flex to the USB Charging cable using the on-screen instructions
as a guide. When at least 4 lights are lit on your tracker, click I’m Ready to
Start.

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8. Plug the Wireless Sync Dongle into an available USB port and click Next. You
may remove the USB Charging cable if it’s occupying the only available USB
port.
9. Use the on-screen instructions as a guide to slide your Flex into the wristband
you’ve chosen. Once your Flex is appropriately inserted into the wristband,
click Next.
10. Put your Flex wristband on, making sure to align the lights with the outside of
your wrist. Once your wristband is securely on your wrist, click Next.
11. Fitbit Connect will now search for your Flex. Once found, the lights on your
Flex will begin to blink. Tap your Flex repeatedly with your finger until it
vibrates. If you have trouble finding your Flex, click I don’t see lights blinking
and follow the on-screen instructions for further help.
12. Once Fitbit Connect shows the message Linking Complete, you can click Next
to continue.
NOTE: If you continue to experience trouble setting up your Flex, you can get
support for this and other questions at http://help.fitbit.com.
13. You can now go to your Fitbit.com Dashboard and start tracking or configure
your account settings by clicking Go to Dashboard.
Wireless sync to a computer
Fitbit Connect must be installed and your Wireless Sync Dongle inserted for your
tracker to sync with Fitbit.com.
Syncing occurs automatically when your Flex is within 20-30 feet of a plugged-in
Wireless Sync Dongle. You can force sync your Flex by clicking on the Fitbit Connect
icon, which is located by the time and date on your computer. Select Sync Now to
start the force sync.
NOTE: If you experience any trouble syncing your tracker with your computer, you
can visit http://help.fitbit.com for further help.

8
Setting up Fitbit Flex on a mobile device
Mobile device requirements
The Fitbit Flex is capable of setting up and syncing with mobile devices that support
Bluetooth SMART (4.0) technology.
To see if your mobile device is compatible with your Flex, visit
http://www.fitbit.com/devices.
NOTE: If your device is not compatible to sync via Bluetooth, you can still use the
Fitbit App to view your data, and track your progress.
Additional Requirements:
Flex Charging cable
A computer with an available USB Port (for charging)
Internet Connection
Before you begin
Before you can setup your Flex on a mobile device, you’ll need to:
1. Download and install the Fitbit App from the App Store (iOS) or Google Play
Store (Android). If you already have the Fitbit App installed, check to make
sure you have the latest version.
2. Plug your Charging cable into an available USB port on a computer
3. Insert your Flex into the Charging cable (see below). You can begin setup
once your Flex display four lights during charging.
[Client Charging Image here]
4. Enable Bluetooth on your mobile device.
Pairing to an iOS device
Unlike most Bluetooth accessories, like headsets, your Flex must be paired directly
through the Fitbit App, and not through your iOS device’s Bluetooth preferences.
Dan Lavelle > Instructions are based off of current release version of app, setting up
with a Zip and still require validation for 1.6 and Flex.
1. Open the Fitbit App.
2. Account Setup:

9
a. Select Get started if you don’t already have a Fitbit.com account.
b. Select Log in to log into your existing Fitbit.com account.
NOTE: You can only have one Fitbit tracker paired to an account at any
given time.
If you currently have another Fitbit tracker linked to your account
and plan to continue using it, choose Don’t Replace to continue
setup using a different email address.
If you’d like to use your Flex on your existing account, choosing
Replace Tracker remove your other tracker, and replace it with your
Flex.
3. Enter your personal details and select Next. This information personalizes your
Fitbit experience and improves the accuracy of your calorie burn and distance
data. You can adjust your privacy settings on the Fitbit website to control
what information is shared with others.
4. Enter the email address for your Fitbit.com and your password.
5. Tap Set up Now.
6. Choose Flex.
7. Tap Start to begin searching for your Flex.
8. Once found, the lights on your Flex will begin to blink. Tap your Flex
repeatedly with your finger until it vibrates. If you have trouble finding your
Flex, click I don’t see lights blinking and follow the on-screen instructions for
further help.
9. Once the Fitbit App shows the message ‘You’re all set!’, you can tap Next to
continue.
NOTE: If you continue to experience trouble pairing your Flex, you can get
support for this and other questions at http://help.fitbit.com.
10. Tap Done to complete setup. You can now use the Fitbit App to start tracking.
Syncing to an iOS device
Your Flex can sync directly to supported iOS devices via Bluetooth. To check if your
iOS device is compatible with your Flex, see http://www.fitbit.com/devices.
NOTE: Bluetooth must be enabled both in the iOS device Settings, as well as within
the Fitbit App. You can turn Bluetooth on in the Fitbit app by tapping More,
then Devices, and switching Bluetooth to On.
Syncing occurs automatically when you open the Fitbit App on your iOS device.

10
Force Sync
You can also Force Sync your Flex through the Devices menu if you want to get the
latest data synced.
To Force Sync your Flex:
1. Open the Fitbit App.
2. Tap More.
3. Tap Devices.
NOTE: Make sure Use Bluetooth is set to On.
4. Tap Flex.
5. Tap the Force Sync icon.
Background Sync
The Fitbit App also supports Background Sync. This setting allows your Flex to sync
with your iOS device while the Fitbit app is in the background, or minimized.
NOTE: Background Sync will only operate when your iOS device’s screen is turned
on. If your iOS device’s screen is off, your Flex will not sync in the background
until you wake your iOS device from sleep.
Pairing to an Android device
Unlike most Bluetooth accessories, like headsets, your Flex must be paired directly
through the Fitbit App, and not through your Android device’s Bluetooth
preferences.
Dan Lavelle > Instructions are based off of current release version of the Android
app, setting up with a Zip and still require validation for 1.6 and Flex.
1. Open the Fitbit App.
2. Account Setup:
a. Select Get started if you don’t already have a Fitbit.com account.
b. Select Log in to log into your existing Fitbit.com account.
NOTE: You can only have one Fitbit tracker paired to an account at any
given time.
If you currently have another Fitbit tracker linked to your account
and plan to continue using it, choose Don’t Replace to continue
setup using a different email address.

11
If you’d like to use your Flex on your existing account, choosing
Replace Tracker remove your other tracker, and replace it with your
Flex.
3. Enter your personal details and select Next. This information personalizes your
Fitbit experience and improves the accuracy of your calorie burn and distance
data. You can adjust your privacy settings on the Fitbit website to control
what information is shared with others.
4. Enter the email address for your Fitbit.com and your password.
5. Tap the menu button on your Android device.
6. Tap Devices.
NOTE: Make sure Use Bluetooth is Checked.
7. Tap Set up New Device to begin.
8. Choose Flex.
9. Tap Start to begin searching for your Flex.
10. Once found, the lights on your Flex will begin to blink. Tap your Flex
repeatedly with your finger until it vibrates. If you have trouble finding your
Flex, click I don’t see lights blinking and follow the on-screen instructions for
further help.
11. Once the Fitbit App shows the message ‘You’re all set!’, you can tap Next to
continue.
NOTE: If you continue to experience trouble pairing your Flex, you can get
support for this and other questions at http://help.fitbit.com.
12. Tap Done to complete setup. You can now use the Fitbit App to start tracking.
Syncing to an Android device
Your Flex can sync directly to supported Android devices via Bluetooth. To check if
your Android device is compatible with your Flex, see http://www.fitbit.com/devices.
NOTE: Bluetooth must be enabled both in the Android device Settings, as well as
within the Fitbit App. You can turn Bluetooth on in the Fitbit app by tapping
the menu button, then Devices, and checking the Use Bluetooth box.
Syncing occurs automatically when you open the Fitbit App on your iOS device.
Tap to sync using Near-Field Communication (NFC)
Your Flex is equipped with Near-Field Communication (NFC) technology, allowing it
to interact with Android devices that support this feature.

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Tapping the back of your Android device to the top of your Flex will automatically
open the Fitbit App and initiate a wireless sync.
NOTE: Wireless Sync is supported for select Android devices. To see if your Android
device is supported, see http://www.fitbit.com/devices.
If your device does not support Wireless Sync, but does support NFC, the
Fitbit App should still launch when tapped to your Flex.
Force Sync
You can also Force Sync your Flex through the Devices menu if you want to get the
latest data synced.
To Force Sync your Flex:
1. Open the Fitbit App.
2. Tap the menu button.
3. Tap Devices.
NOTE: Make sure Use Bluetooth is Checked.
4. Tap Flex.
5. Tap the Force Sync icon.
Background Sync
The Fitbit App also supports Background Sync. This setting allows your Flex to sync
with your Android device while the Fitbit app is in the background, or minimized.
NOTE: Background Sync will only operate when your Android device’s screen is
turned on. If your Android device’s screen is off, your Flex will not sync in the
background until you wake your Android device from sleep.

13
Using your Flex
Wearing your Flex
The Fitbit Flex is designed to be worn on your wrist, inserted in the provided
wristband. If you prefer to track your progress discreetly, you can remove the tracker
from your wristband, and keep it in your pocket.
Your Flex can be worn on either wrist, though you may see a difference in the
number of steps tracked while wearing it on the wrist of your dominant hand.
Dan Lavelle > Need to confirm whether we will have settings to change dominant vs.
non-dominant hand. It would go here.
How to secure your wristband
Your Flex comes with a large and a small wristband. Select the option that best fits
your wrist.
Your wristband should be comfortably tight, much like you would wear a watch.
Line up the peg over the holes in the band. Press down to snap the peg into the
holes.
To change wristbands, remove the tracker from the wristband, as well as the peg
that is used to fasten the wristband to your wrist. Once removed, you can insert
them into your wristband of choice.
Using your Flex in wet conditions
While your Flex is primarily designed for tracking steps, the tracker itself may be
worn while you are in the shower, working out, or swimming.
The Fitbit Flex is sweat-proof, rain-proof, and waterproof to a depth of ten meters.
Dan Lavelle > Do we want to include a recommendation to not use it at that depth?
Do we want to include this at all?
LED Indicator Lights
Your Flex features an OLED (Organic Light-Emitting Diode) display that consists of 5
LED Indicator Lights. These lights communicate a variety of feedback to you,
including; Goal progress, Battery charging, Sleep mode, and more.

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For more information on how to understand these patterns, see
http://help.fitbit.com.
Dan Lavelle > Until we have final firmware, and line-art to display the various light
patterns, we’ll be directing customers to our website, where we can document this
with more flexibility. Feedback is welcome.
Battery life and power
Battery life
Your Flex comes equipped with a rechargeable Lithium-ion polymer battery.
Under normal use, the battery on your Flex should last approximately five days
before requiring a charge. You can check the level of your battery by logging into
the Fitbit.com Dashboard, and clicking on your Profile Name.
Charging your Flex
You can charge your Flex by plugging the provided Charging cable into an available
USB port on your computer, and inserting your Flex into the bracket, with the grey
triangle facing away from you.

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[Image Needed]
Your Flex will progressively illuminate the LED Indicator Lights as it charges, with
each light representing 20% of the maximum charge. Once all five lights are lit, your
Flex is fully charged.
Memory
Your Flex stores minute-by-minute data for synchronization for two weeks. After two
weeks, that data is converted to a daily total, which is stored for an additional two
week period.
Any time you sync your Flex, this data is uploaded to your Fitbit.com Dashboard, and
securely stored on Fitbit’s servers. As long as you sync your Flex within thirty days of
activity, you will be able to transmit that data to your Fitbit.com Dashboard.
NOTE: Every night at midnight, your Flex will reset your progress towards your daily
goal. This does not delete the data stored on your tracker. That data will be
uploaded to your Fitbit.com Dashboard the next time you sync your Flex.
The time this reset occurs is based on the Time Zone set on your Fitbit.com
profile.

16
What Fitbit Flex tracks
Like other Fitbit trackers, your Flex can track the following activities:
Steps taken
Calories burned
Distance traveled
Active minutes
Hours slept
Quality of sleep
Setting goals with Flex
Your Flex is designed to track your progress to a specific goal which you define on
your Fitbit.com Dashboard. Goals can be set for steps taken, calories burned, or
distance traveled.
To choose the goal you want to track:
1. Log in to your Fitbit.com Dashboard.
2. Click your Profile name.
3. Click Account Settings.
4. Click Device Settings.
5. Next to Primary Goal, click change.
6. Choose your goal.
NOTE: You can only track one goal at a time, but you can change your goal at any
time using by logging in to your Fitbit.com Dashboard.
Dan Lavelle > Images or line-art would be helpful here. Client is not currently final,
but something akin to the goals screen on the client would be ideal.
Once you’ve chosen which activity you want to track, you can set a value for that
goal on your Fitbit.com Dashboard (e.g. walking six miles, or burning 2900 calories).
When you tap your Flex twice with your finger, the LED Indicator Lights will
illuminate to show how much of your goal you’ve accomplished. Each fully lit
indicator represents 20% of your total goal.
A blinking light represents your current progress towards your goal.
When you reach your goal, your Flex will vibrate and flash the LED Indicator Lights
to let you know you’re there.