Fitbit Zip Charge 3 User manual

User Manual
Version 3.0

Table of Contents
Get Started 6
What's in the box 6
Set up Fitbit Charge 3 7
Charge Charge 3 7
Set up with your phone or tablet 8
Set up with your Windows 10 PC 9
See your data in the Fitbit app 9
Wear Charge 3 11
Placement for all-day wear vs exercise 11
Change the wristband 13
Remove a wristband 13
Attach a new wristband 14
Basics 15
Navigate Charge 3 15
Basic navigation 15
Quick settings 17
Adjust settings 18
Check battery level 18
Care for Charge 3 18
Change the clock face 19
Notifications 20
Set up notifications 20
See incoming notifications 20
Manage notifications 21
Turn off notifications 21
Answer or reject phone calls 22
Respond to messages 23
2

Timekeeping 25
Enable or disable an alarm 25
Time events with the stopwatch 26
Dismiss or snooze an alarm 27
Set a timer 28
Activity and Sleep 30
See your stats 30
Track a daily activity goal 30
Choose a goal 30
See goal progress 31
Track your hourly activity 31
Track your sleep 31
Set a sleep goal 32
Set a bedtime reminder 32
Learn about your sleep habits 32
See your heart rate 32
Adjust your heart-rate setting 33
Practice guided breathing 33
Fitness and Exercise 35
Track your exercise automatically 35
Track and analyze exercise with the Exercise app 35
GPSrequirements 35
Track an exercise 36
Customize your exercise settings and shortcuts 37
Check your workout summary 37
Set an exercise goal 39
Check your heart rate 40
Default heart-rate zones 40
Custom heart-rate zones 41
Share your activity 42
Track your cardio fitness score 42
Fitbit Pay 43
Use credit and debit cards 43
3

Add credit and debit cards 43
Make purchases 44
Change your default card 46
Weather 47
Check the weather 47
Add or remove a city 47
Update, Restart, and Erase 49
Restart Charge 3 49
Erase Charge 3 49
Update Charge 3 50
Troubleshooting 51
Heart-rate signal missing 51
GPS signal missing 51
Other issues 52
General Info and Specifications 53
Sensors 53
Materials 53
Wireless technology 53
Haptic feedback 53
Battery 53
Memory 54
Display 54
Wristband size 54
Environmental conditions 54
Learn more 54
Return policy and warranty 55
Regulatory & Safety Notices 56
USA:Federal Communications Commission(FCC) statement 56
Canada:Industry Canada (IC)statement 57
European Union (EU) 58
Argentina 59
Australia/New Zealand 60
4

China 60
India 61
Indonesia 61
Israel 62
Japan 62
Mexico 62
Morocco 63
Nigeria 63
Oman 63
Philippines 64
Serbia 64
South Korea 64
Taiwan 65
United Arab Emirates 67
Vietnam 67
Zambia 68
Safety Statement 68
5

Get Started
Get a deeper understanding of your body, your health, and your progress with
Fitbit Charge 3. Take a moment to review our complete safety information at
fitbit.com/safety.
What's in the box
Your Fitbit Charge 3 box includes:
Tracker with small wristband (color
and material vary) Charging cable Additional large band (color and material vary)
The detachable wristbands on Charge 3 come in a variety of colors and materials,
sold separately.
6

Set up Fitbit Charge 3
For the best experience, use the Fitbit app for iPhones and iPads, Android phones,
or Windows 10 devices. If you don’t have a compatible phone or tablet, use a
Bluetooth-enabled Windows 10 PC. Keep in mind that a phone is required for call,
text, calendar, and smartphone app notifications.
Your Fitbit account asks for information such as height, weight, and sex to calculate
your stride length and to estimate distance, basal metabolic rate, and calorie burn.
When you set up your account, your first name, last initial, and photos are visible to
all other Fitbit users. You have the option to share other information, but most of
the information you provide is private by default.
Charge Charge 3
A fully-charged Charge 3 has a battery life of up to 7 days. Battery life and charge
cycles vary with use and other factors; actual results will vary.
To charge your Charge 3:
1. Plug the charging cable into the USB port on your computer or a UL-certified
USB wall charger.
2. Clip the other end of the charging cable to the port on the back of the tracker.
The pins on the charging cable must lock securely with the port. A battery
icon appears on the screen.
7

Charging fully takes about 1-2 hours. While the tracker charges, you can press the
button to check the battery level. A fully-charged tracker shows a solid battery icon
with a smile.
Set up with your phone or tablet
The free Fitbit app is compatible with most iPhones and iPads, Android phones,
and Windows 10 devices. If you're unsure if the Fitbit app is compatible with your
device, see fitbit.com/devices.
To get started:
1. Find the Fitbit app in one of the locations below, depending on your device.
lApple App Store for iPhones and iPads
lGoogle Play Store for Android phones
lMicrosoft Store for Windows 10 devices
2. Install the app.
8

3. When the app is installed, open it and tap Join Fitbit to be guided through a
series of questions that help you create an account.
4. Continue to follow the on-screen instructions to connect Charge 3 to your
Fitbit account.
When you're done with setup, read through the guide to learn more about your
new tracker and then explore the Fitbit app.
Set up with your Windows 10 PC
If you don't have a compatible phone, you can set up and sync Charge 3 with a
Bluetooth-enabled Windows 10 PC and the Fitbit app.
To get the Fitbit app for your computer:
1. Click the Start button on your PC and open the Microsoft Store.
2. Search for "Fitbit app". After you find it, click Free to download the app to
your computer.
3. Click Microsoft account to sign in with your existing Microsoft account. If you
don't already have an account with Microsoft, follow the on-screen instructions
to create a new account.
4. Open the app and log in to your account, or click Join Fitbit to be guided
through a series of questions that help you create an account.
5. Continue to follow the on-screen instructions to connectCharge 3 to your
Fitbit account.
When you're done with setup, read through the guide to learn more about your
new tracker and then explore the Fitbit app.
See your data in the Fitbit app
Sync Charge 3 to transfer your data to the Fitbit app, where you can view your
exercise and sleep data, log food and water, participate in challenges, and more.
We recommend syncing at least once a day.
9

Each time you open the Fitbit app, Charge 3 syncs automatically when it's nearby.
Charge 3 also syncs with the app periodically if All-Day Sync is on. To turn on this
feature:
From the Fitbit app dashboard, tap the Account icon ( ) >Charge 3 tile >All-
Day Sync.
You can also use the Sync Now option in the app at any time.
10

Wear Charge 3
PlaceCharge 3 around your wrist. If you need to attach a different size wristband,
or if you purchased an accessory wristband, you'll find instructions in "Change the
wristband" on page13.
Placement for all-day wear vs exercise
When you're not exercising, wear Charge 3 a finger's width below your wrist bone.
For optimized heart-rate tracking while exercising:
lTry wearing Charge 3 higher on your wrist during exercise for an improved fit
and more accurate heart-rate reading. Many exercises, such as bike riding or
weight lifting, cause you to bend your wrist frequently, which can interfere
with the heart-rate signal if the tracker is lower on your wrist.
11

lMake sure the tracker is in contact with your skin.
lDon't wear your tracker too tight; a tight band restricts blood flow, potentially
affecting the heart-rate signal. However, the tracker should be slightly tighter
(snug but not constricting)during exercise than during all-day wear.
lWith high-intensity interval training or other activities where your wrist is
moving vigorously and non-rhythmically, the movement may limit the
sensor's ability to provide a heart-rate reading. If your tracker doesn't show a
heart-rate reading, try relaxing your wrist and staying still briefly.
12

Change the wristband
Charge 3 comes with a small wristband attached and an additional large bottom
band in the box. Boththe top and bottom bands can be swapped with accessory
bands, sold separately. For wristband measurements, see "Wristband size" on
page54.
Remove a wristband
To remove the wristband:
1. Turn over Charge 3 and find the wristband latches.
2. To release the latch, press down on the flat button on the wristband.
3. Gently pull the wristband away from the tracker to release it.
4. Repeat on the other side.
13

Attach a new wristband
To attach a new wristband, press it into the end of the tracker until you feel it snap
into place.
If you have trouble attaching the wristband or if it feels loose, gently move the
wristband back and forth to make sure it's attached to the tracker.
14

Basics
Learn how best to navigate, check the battery level, and care for your tracker.
Navigate Charge 3
Charge 3 has an OLED touchscreen display and 1 button.
Navigate Charge 3 by tapping the screen, swiping side to side and up and down, or
pressing the button. To preserve battery, the tracker’s screen turns off when not in
use.
Basic navigation
The home screen is the clock. On the clock:
lSwipe down to see notifications.
lSwipe up to see your daily stats.
lSwipe left to scroll through the apps on your tracker.
15

16

To open an app, swipe to find the app and then tap it.
Quick settings
Press and hold the button on Charge 3 for a faster way to access certain settings.
Tap a setting to turn it on or off. The icon dims when the setting is turned off.
On the quick settings screen:
oWhen Screen Wake is on, turn your wrist towards you to turn on the screen.
oWhen the Notifications setting is turned on, Charge 3 displays notifications
from your phone when your phone is nearby. For more information on how to
manage notifications, see "Notifications" on page20.
17

Adjust settings
Manage basic settings including brightness, heart rate, and button sensitivity
directly on your tracker. Open the Settings app and tap a setting to adjust it. Swipe
up to see the full list of settings.
Check battery level
Check your battery level at any time: from the clock face, swipe up. The battery
level icon is in the top-left corner of the screen.
Your tracker continues to track your activity until your battery runs out.
Care for Charge 3
It's important to clean and dry your Charge 3 regularly. For instructions and more
information, see fitbit.com/productcare.
18

Change the clock face
A variety of clock faces are available in the Fitbit Clocks Gallery.
To change your clock face:
1. With your tracker nearby, from the Fitbit app dashboard, tap the Account icon
( ) >Charge 3 tile.
2. Tap Clock Faces >Pick a New Clock.
3. Browse the available clock faces. When you find one you want to install, tap it.
4. Tap Select to add the clock face to Charge 3.
19

Notifications
Charge 3 can display call, text, calendar, and app notifications from your phone to
keep you informed. The phone and tracker must be within 30 feet of each other to
receive notifications.
Set up notifications
Check that Bluetooth on your phone is on and that your phone can receive
notifications (often under Settings >Notifications). Then set up notifications:
1. With your tracker nearby, from the Fitbit app dashboard, tap the Account icon
( ) >Charge 3 tile.
2. Tap Notifications.
3. Follow the on-screen instructions to pair your tracker. Charge 3 appears in the
list of Bluetooth devices connected to your phone. Call, text, and calendar
notifications are turned on automatically.
4. To turn on notifications from apps installed on your phone, including Fitbit and
WhatsApp, tap App Notifications and turn on the notifications you want to
see.
5. Tap Notifications >Charge 3 in the top left corner to return to device
settings.
Note that if you have an iPhone, iPad, or Windows 10 device, Charge 3 shows
notifications from all calendars synced to the Calendar app. If you have an Android
phone, Charge 3 shows calendar notifications from the calendar app you choose
during setup.
For detailed instructions on how to set up notifications, see help.fitbit.com.
See incoming notifications
When your phone and Charge 3 are within range, a notification causes the tracker to
vibrate. If you don't read the notification when it arrives, you can check it later by
20