Fitbit Zip Charge 4 User manual

User Manual
Version 1.6

Table of Contents
Get started 6
What's in the box 6
Set up Charge 4 7
Charge your tracker 7
Set up with your phone 8
See your data in the Fitbit app 9
Unlock Fitbit Premium 10
Wear Charge 4 11
Placement for all-day wear vs. exercise 11
Handedness 12
Wear and care tips 12
Change the band 14
Remove a band 14
Attach a new band 15
Basics 16
Navigate Charge 4 16
Basic navigation 16
Quick settings 18
Adjust settings 19
Check battery level 21
Set up device lock 21
Turn off the screen 21
Apps and Clock Faces 22
Change the clock face 22
Open apps 22
Download additional apps 22
Remove apps 23
Lifestyle 24
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Agenda 24
Weather 24
Notifications from your phone 26
Set up notifications 26
See incoming notifications 26
Manage notifications 27
Turn off notifications 27
Answer or reject phone calls 28
Respond to messages (Android phones) 29
Timekeeping 30
Use the Alarms app 30
Dismiss or snooze an alarm 30
Use the Timers app 31
Activity and Wellness 32
See your stats 32
Track a daily activity goal 33
Choose a goal 33
Track your hourly activity 33
Track your sleep 34
Set a sleep goal 34
Learn about your sleep habits 34
See your heart rate 34
Practice guided breathing 35
Check your stress management score 35
Advanced health metrics 36
Exercise and Heart Health 37
Track your exercise automatically 37
Track and analyze exercise with the Exercise app 37
Phone GPSrequirements 38
Customize your exercise settings and shortcuts 39
Check your workout summary 40
Check your heart rate 40
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Custom heart-rate zones 41
Earn Active Zone Minutes 42
Share your activity 43
View your cardio fitness score 43
Control music with the Spotify - Connect &Control app 44
Fitbit Pay 45
Use credit and debit cards 45
Set up Fitbit Pay 45
Make purchases 46
Change your default card 47
Pay for transit 47
Update, Restart, and Erase 48
Update Charge 4 48
Restart Charge 4 48
Erase Charge 4 49
Troubleshooting 50
Heart-rate signal missing 50
GPS signal missing 51
Other issues 51
General Info and Specifications 52
Sensors andComponents 52
Materials 52
Wireless technology 52
Haptic feedback 52
Battery 52
Memory 53
Display 53
Band size 53
Environmental conditions 54
Learn more 54
Return policy and warranty 54
Regulatory and Safety Notices 55
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USA:Federal Communications Commission(FCC) statement 55
Canada:Industry Canada (IC)statement 56
European Union (EU) 57
IP Rating 58
Argentina 59
Australia and New Zealand 59
Belarus 59
Customs Union 59
China 60
India 61
Indonesia 61
Israel 61
Japan 62
Mexico 62
Morocco 62
Nigeria 63
Oman 63
Pakistan 64
Philippines 64
Taiwan 64
United Arab Emirates 67
United Kingdom 67
Vietnam 68
Zambia 68
Safety Statement 68
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Get started
Push your goals further with built-in GPS, personalized heart-rate features, up to 7
days of battery life, and more on Fitbit Charge 4.
Take a moment to review our complete safety information at fitbit.com/safety.
Charge 4 is not intended to provide medical or scientific data.
What's in the box
Your Charge 4 box includes:
Tracker with small band
(color and material vary) Charging cable
Additional large band
(color and material
vary)
The detachable bands on Charge 4 come in a variety of colors and materials, sold
separately.
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Set up Charge 4
For the best experience, use the Fitbit app for iPhones and iPads or Android
phones.
To create a Fitbit account, you're prompted to enter your birthdate, height, weight,
and sex to calculate your stride length and to estimate distance, basal metabolic
rate, and calorie burn. After you set up your account, your first name, last initial, and
profile picture are visible to all other Fitbit users. You have the option to share other
information, but most of the information you provide to create an account is private
by default.
Charge your tracker
A fully-charged Charge 4 has a battery life of 7 days. Battery life and charge cycles
vary with use and other factors; actual results will vary.
Note: The Charge 4 charging cable has a gray connector on the base of the clip. The
Charge 3 charger doesn’t work with Charge 4.
To charge Charge 4:
1. Plug the charging cable into the USB port on your computer, a UL-certified
USB wall charger, or another low-energy charging device.
2. Clip the other end of the charging cable to the port on the back of Charge 4.
The pins on the charging clip must lock securely with the gold contacts on the
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back of the tracker. Charge 4 vibrates, and a battery icon appears on the
screen.
Charging fully takes about 1-2 hours. While the tracker charges, you can press the
buttons to check the battery level. A fully-charged tracker shows a solid battery
icon with a smile.
Set up with your phone
Set up Charge 4 with the Fitbit app. The Fitbit app is compatible with most popular
phones. See fitbit.com/devices to check if your phone is compatible.
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To get started:
1. Download the Fitbit app:
lApple App Store for iPhones
lGoogle Play Store for Android phones
2. Install the app, and open it.
lIf you already have a Fitbit account, log in to your account tap the
Today tab your profile picture Set Up a Device.
lIf you don't have a Fitbit account, tap Join Fitbit to be guided through a
series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Charge 4 to your
account.
When you're done with setup, read through the guide to learn more about your new
tracker and then explore the Fitbit app.
For more information, see the related help article.
See your data in the Fitbit app
Open the Fitbit app on your phone to view your activity, health metrics, and sleep
data; log food and water; participate in challenges; and more.
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Unlock Fitbit Premium
Fitbit Premium is your personalized resource in the Fitbit app that helps you stay
active, sleep well, and manage stress. A Premium subscription includes programs
tailored to your health and fitness goals, personalized insights, hundreds of
workouts from fitness brands, guided meditations, and more.
For more information, see the related help article.
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Wear Charge 4
WearCharge 4 around your wrist. If you need to attach a different size band, or if
you purchased another band, see the instructions in "Change the band" on page14.
Placement for all-day wear vs. exercise
When you're not exercising, wear Charge 4 a finger's width above your wrist bone.
In general, it's always important to give your wrist a break on a regular basis by
removing your tracker for around an hour after extended wear. We recommend
removing your tracker while you shower. Although you can shower while wearing
your tracker, not doing so reduces the potential for exposure to soaps, shampoos,
and conditioners, which can cause long-term damage to your tracker and may
cause skin irritation.
For optimized heart-rate tracking while exercising:
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lDuring a workout, experiment with wearing your tracker a bit higher on your
wrist for an improved fit. Many exercises, such as bike riding or weight lifting,
cause you to bend your wrist frequently, which could interfere with the heart-
rate signal if the tracker is lower on your wrist.
lWear your tracker on top of your wrist, and make sure the back of the device
is in contact with your skin.
lConsider tightening your band before a workout and loosening it when you’re
done. The band should be snug but not constricting (a tight band restricts
blood flow, potentially affecting the heart-rate signal).
Handedness
For greater accuracy, you must specify whether you wear Charge 4 on your
dominant or non-dominant hand. Your dominant hand is the one you use for writing
and eating. To start, the Wrist setting is set to non-dominant. If you wear Charge 4
on your dominant hand, change the Wrist setting in the Fitbit app:
From the Today tab in the Fitbit app, tap your profile picture Charge 4 tile
Wrist Dominant.
Wear and care tips
lClean your band and wrist regularly with a soap-free cleanser.
lIf your tracker gets wet, remove and dry it completely after your activity.
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lTake your tracker off from time to time.
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Change the band
Charge 4 comes with a small band attached and an additional large, bottom band in
the box. Boththe top and bottom bands can be swapped with accessory bands,
sold separately on fitbit.com. For band measurements, see "Band size" on page53.
Fitbit Charge 3 bands are compatible with Fitbit Charge 4.
Remove a band
1. Turn over Charge 4 and find the band latches.
2. To release the latch, press down on the flat button on the band.
3. Gently pull the band away from the tracker to release it.
4. Repeat on the other side.
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Attach a new band
To attach a new band, press it into the end of the tracker until you feel it snap into
place.
If you have trouble attaching the band or if it feels loose, gently move the band
back and forth to make sure it's attached to the tracker.
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Basics
Learn how to manage settings, set a personal PIN code, navigate the screen, and
check the battery level.
Navigate Charge 4
Charge 4 has a PMOLED touchscreen display and 1 button.
Navigate Charge 4 by tapping the screen, swiping side to side and up and down, or
pressing the button. To preserve battery, the tracker’s screen turns off when not in
use.
Basic navigation
The home screen is the clock.
lSwipe down to see notifications.
lSwipe up to see your daily stats.
lSwipe left to see the apps on your tracker.
lPress the buttons to go back to a previous screen or return to the clock face.
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Quick settings
Press and hold the buttons and swipe left on Charge 4 for a faster way to access
certain settings. Tap a setting to turn it on or off. When you turn off the setting, the
icon appears dim with a line through it.
On the quick settings screen:
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DND (Do not disturb) When the do not disturb setting is on:
lNotifications, goal celebrations, and reminders
are muted.
lThe do not disturb icon illuminates in quick
settings.
You can't turn on the do not disturb setting and sleep
mode at the same time.
Sleep Mode When the sleep mode setting is on:
lNotifications and reminders are muted.
lThe screen's brightness is set to dim.
lThe screen stays dark when you turn your wrist.
Sleep mode turns off automatically when you set a
schedule. For more information, see "Adjust settings"
below.
You can't turn on the do not disturb setting and sleep
mode at the same time.
Screen Wake When the screen wake setting is on, turn your wrist
toward you to turn on the screen.
Adjust settings
Manage basic settings in the Settings app :
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Active Zone
Minutes
Notifications
Turn on or off the Active Zone Minutes notifications you receive
during everyday activity. For more information, see the related
help article.
Brightness Change the screen's brightness.
Do Not
Disturb
Turn off all notifications or choose to automatically turn on do not
disturb while using the Exercise app .
GPS Settings Choose the GPS type and manage other settings to enhance
GPSperformance. For more information, see the related help
article.
Heart Rate Turn heart-rate tracking on or off.
Screen
Timeout
Choose how long the screen stays on after you stop interacting
with your tracker.
Sleep Mode Adjust sleep mode settings, including setting a schedule for the
mode to automatically turn on and off.
To set a schedule:
1. Open the Settings app and tap Sleep Mode.
2. Tap Schedule to turn it on.
3. Tap Sleep Interval and set your sleep mode schedule. Sleep
mode automatically turns off at the time you schedule, even
if you manually turned it on.
Vibrations Adjust your tracker's vibration strength.
Device Info View your tracker's regulatory information and activation date,
which is the day your tracker's warranty begins. The activation
date is the day you set up your device.
For more information, see the related help article.
Tap a setting to adjust it.Swipe up to see the full list of settings.
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