Fitbit Zip Zip User manual

Product Manual

Fitbit Zip Product Manual
Getting Started
What's Included
Setting up your Fitbit Zip
Installing the Fitbit Connect software
Pairing your Fitbit Zip to a mobile device
Using your Fitbit Zip
Wearing your Fitbit Zip tracker
Battery
Display
When Your Zip Goes to Sleep
Using the Fitbit Connect Application
Open Main Menu
Sync Now
Set Up Device
Device Update
Troubleshooting
General Zip Information
Environmental Conditions
PC/Mac requirements
Browsers supported
Troubleshooting and Help
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Contents

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Getting Started
What's Included
Your Fitbit Zip Wireless Activity Tracker will contain:
• Fitbit Zip Wireless Activity Tracker
• wireless USB dongle
• battery door tool
• 3V coin battery, CR2025
• belt clip
• Fitbit Zip Quick Start Guide

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Setting Up Your Fitbit Zip
1. Remove your Zip from its packaging.
2. Use the provided battery door tool to unlock the battery door. Insert the tool
into the slot on the back of the unit, and turn the door counterclockwise.
3. Once the door has been removed, insert the provided battery into the back
of the unit, with the “+” sign facing up. The battery will rest in the center of the
compartment.
4. Once the battery is in place, align the arrow on the battery door with the ‘un-
lock’ icon on your Zip to put the battery door in place. Use the battery door tool
to ‘lock’ the battery door by turning it clockwise until the arrow on the door lines
up with the ‘lock’ icon.

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5. Once the display comes on, you will be ready to proceed with setup. The rmware version of
your Zip will appear on the display, followed by the Fitbit Smiley. The series of smiley faces are
used to represent your activity level. The display will remain on for 30 minutes after inserting
the battery.
6. Take the USB dongle from the box and plug it into a USB port on your computer.
7. You are now ready to install Fitbit Connect.
Installing the Fitbit Connect software
1. Go to www.tbit.com/start/zip
2. Select the pink “Download” link to download Fitbit Connect.
3. Open the Fitbit Connect le and follow onscreen instructions.
4. The rst time you open Fitbit Connect, you will have the option to create a new account
if you are new to Fitbit or login to your account if you are an existing user.
If you already have a Fitbit.com account and you want to use the Zip with your existing
account, proceed with Zip setup using that email address.
*There can only be one Tracker per Fitbit.com account. If you already have an Ultra or Zip
associated with Fitbit.com, linking a new device to it will unlink the previous device.
To monitor your Zip and your Ultra simultaneously, create a new Fitbit.com account with a new
email address.

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5. You will be prompted to tell us a few details about yourself.This information helps to
personalize your experience with your Zip and makes your calorie burn and distance data more
accurate. Before clicking “Next,” ensure that your Zip is within 5 inches of the USB dongle
plugged into your computer. If another Zip is nearby, move it further away.
6. After you click “Next” the Fitbit software will search for your Zip.
7. When your Zip has been discovered, you will be prompted to enter the 4 digit pairing
number displayed on your Zip's screen.

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• The pairing number will display with the radio icon and begin with a 0. It may take up to 30
seconds for this number to appear.
• If the number does not display, click “I don’t see a number.” You will then be prompted to:
• Make sure the battery is inserted and your Zip screen is on.
• Move nearby Trackers away from the dongle.
• Make sure that your Zip is removed from the clip case.
8. After you enter the number displayed on the screen of your Zip, it will be linked to your
Fitbit account.
9. Once your Zip has been linked with your Fitbit.com account, you will see an “All Set” screen,
which will allow you to click through to Fitbit.com, where you can access all of the information
synced from your Zip to your account.

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Pairing your Fitbit Zip to a mobile device
The Fitbit Zip will sync with compatible Bluetooth Smart devices. Currently, the iPhone 4S,
iPhone 5, iPod Touch, iPad Mini and 3rd generation iPad will sync to the Fitbit One.
Devices that do not have Bluetooth 4.0/Bluetooth Smart compatibility won’t sync directly with Zip.
To pair your Zip to your mobile device, please do the following:
1. Download the latest Fitbit app for your device. If you already have the Fitbit app, you may need
to update it at this time. Check the App Store to see if there is a Fitbit app update available.
2. Open the Fitbit app. If you already have a Fitbit account and would like to sync your Fitbit Zip
with that account, tap the “Log in” button. Please note that only one tracker can be paired to your
account at a time. If you have multiple trackers, you’ll need to have multiple Fitbit accounts.

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If you are new to Fitbit (or have an existing Fitbit device that you would like to continue to use
with a different email address), you can sign up for a new account by tapping “Get started”.
3. If you are new to Fitbit, you will be asked for your personal information on the following
screen.
4. If you don’t already have an account, on the next screen you’ll be asked for the email
address and password you’d like to use with Fitbit.
5. Tap the pink "Set up Now" button, then select "Zip" on the next screen.

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6. Be sure that the battery has been inserted in your Zip. Make sure that your Zip is awake by
giving it a tap. Move your tracker close to your mobile device, then tap “Start".
Your mobile device will begin to search for your tracker.
9. When the “We found a Fitbit Zip!” screen appears, tap “Next”.
10. When your Zip has been discovered, you will be asked to enter the number on your
tracker’s display into your mobile device.
11. Your mobile device will now link your tracker to your Fitbit account.
Click “Done” in the upper right corner of the “You’re all set” screen to return to the Fitbit app
and see any stats that have been synced. Tapping “Fitbit Zip 101” will bring up two screens with
basic information about using your Zip.

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Using your Fitbit Zip
Wearing your Zip
• Your Zip is most accurate when worn on or very close to the body. A shirt pocket, bra, pants
pocket, belt, or waistband are all ideal places to wear your Zip. Try out a few different locations
to see what is most comfortable and secure for you.
• A belt clip is provided, designed to keep it clipped to your clothing.
• Your Zip is sweat, rain, and splash resistant, but not waterproof. It is not intended to be worn
swimming.
Battery
• Your Zip runs on a replaceable 3V coin battery, CR2025.
• Your battery should last 4-6 months with regular use.
• A battery icon will appear on your Zip display when the battery has drained to 25%.
A ashing battery icon indicates that your Zip is very close to being completely out of battery
life, and that data could be lost if your Zip is not synced before replacing the battery.
• If your Zip battery drains, purchase a new 3V coin battery, CR2025. Use the provided battery
door tool to unlock the battery door compartment, located on the back of the Zip. Your old
battery can be recycled.
Display
The display shows your stats, as well as the time. Tap your Zip to progress from one screen to
the next.
You may remove any display screen by going to your Device Settings.
Steps

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• The steps displayed represent your daily total. Your Zip resets each day at midnight.
• Walking and running steps are displayed as a combined total.
Distance
• Zip calculates your distance based on your step count and stride length. Your stride
length is estimated based on your height, weight, age, and gender. You also have the op-
tion of entering your own stride length for more accuracy. (Link here to Calculating Stride
length)
• Distance can be viewed in either miles or kilometers by changing your settings.
tbit.com/user/prole/edit
Calorie Burn
• Zip records how many calories you’ve burned based on your activities throughout the
day and your Basal Metabolic Rate (BMR). (link to BMR denition/explanation of BMR)
• When you manually log an activity on Fitbit.com, the calorie burn associated with it will
be added to your Zip the next time you sync.
• The total displayed is how many calories you have burned since midnight, including your
BMR.
Clock
• The clock shows the current time. If the time is not correct, please sync your Zip and
make sure that have selected the appropriate time zone in your Fitbit.com prole.

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Fitbit Smiley
• These faces will change, depending on your activity level.
Low Battery Indicator
• When your battery drops below 25% a low battery indicator will show on the display of your Zip, as
well as on your Fitbit.com prole under “Devices.” A ashing battery indicates that you need to replace
the battery as soon as possible.
When Your Zip Goes to Sleep
To conserve battery life, your Zip sleeps during periods of inactivity.
Zip will sleep after approximately 20 seconds if no steps are recorded, and 2 minutes after activity.
Once your Zip is asleep, the display on your Zip will remain off until moved, unless your Zip has new
data to sync to Fitbit.com.
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Using the Fitbit Connect Application
The Fitbit Connect Application allows you immediately sync your Zip, set up a device and
provides access to troubleshooting resources.
To use the application, right-click on Fitbit Connect, which will be found in your System Tray if
you’re on a PC, or in your Toolbar if you are on a Mac.
Mac users can also locate Fitbit Connect by searching for the program in Spotlight.
Windows users can also search for Fitbit Connect by searching in the Start Menu.
Click on the Fitbit icon, then on “Open Main Menu”. From the Main Menu, click “Set Up Device”.
From the main menu, you have the following options:
Sync Now: This option allows you to view your current stats by immediately sending any new
information gathered on your Zip to your Fitbit account. Although the Zip will sync every 15
minutes given the appropriate conditions, use this feature when you want to see the most re-
cent data from your Zip.
Set up Device: Use this option here to set up your Zip if you have not already paired your Zip
to a Fitbit account (or if you have a replacement).
Check for Device update: Select this option to check for updates that may be available for
your device.
Troubleshooting: Online Help: Find online help via manuals, FAQs, community forums and di-
rect access to customer support.
Export Logs: If you are having trouble with your Zip, support may ask you to export logs to
provide more technical support.

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General Zip Information
Environmental Conditions
• Zip is not waterproof. It should not be worn while swimming. Zip is splash, rain
and sweat proof.
• Operating temperature: 32° to 104° F (0° to 40° C)
• Non-operating temperature: -0° to 130° F (-17.7° to 54.4° C)
• Relative Humidity: The device should not be submerged in more than 1 meter of water for
any amount of time.
• Maximum operating altitude: 30,000 feet (9,144 m)
• Non-operating temperature: -0° to 130° F (-17.7° to 54.4° C)
• c. Size and Weight
• Height: 1.5 inches (35.6 mm)
• Width: 1.1 inches (28.9 mm)
• Depth: 0.38 inch (9.6 mm)
• Weight: 0.282 (0.018 lb., 8 grams)
PC / Mac requirements
• Windows XP and up
• Mac OSX 10.5 and up
• USB Port
• Internet connection
Browsers supported
• Chrome 12 and up
• Firefox 3.6.18 and up
• Internet Explorer 7 and up
• Safari 5.0.5 and up
Troubleshooting and Help
Troubleshooting and assistance for your Fitbit One tracker can be found at help.tbit.com.