FLIR FC-Series User manual

427-0089-00-12 Version 160 March 2019
This document does not contain any export-controlled information.
Installation
Manual
FC-Series
FC-Series O
FC-Series ID

427-0089-00-12 Version 160
This document does not contain any export-controlled information.
© 2019 FLIR Systems, Inc. All rights reserved worldwide. No parts of this manual, in whole or in part, may be
copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without the
prior written permission of FLIR Systems, Inc.
Names and marks appearing on the products herein are either registered trademarks or trademarks of FLIR
Systems, Inc. and/or its subsidiaries. All other trademarks, trade names, or company names referenced herein are
used for identification only and are the property of their respective owners.
This product is protected by patents, design patents, patents pending, or design patents pending.
The contents of this document are subject to change without notice.
For additional information visit www.flir.com or write to FLIR Systems, Inc.
FLIR Systems, Inc.
6769 Hollister Avenue
Goleta, CA 93117
Support: https://www.flir.com/support-center/support-hq/
Important Instructions and Notices to the User:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Modification of this device without the express authorization of FLIR Systems, Inc. may void the user’s authority
under FCC rules to operate this device.
Note 1: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at the user’s own expense.
Note 2: If this equipment came with shielded cables, it was tested for compliance with the FCC limits for
a Class A digital device using shielded cables and therefore shielded cables must be used with the
device
Industry Canada Notice:
This Class A digital apparatus complies with Canadian ICES-003.
Avis d’Industrie Canada:
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Proper Disposal of Electrical and Electronic Equipment (EEE)
The European Union (EU) has enacted Waste Electrical and Electronic Equipment Directive 2002/
96/EC (WEEE), which aims to prevent EEE waste from arising; to encourage reuse, recycling, and
recovery of EEE waste; and to promote environmental responsibility.
In accordance with these regulations, all EEE products labeled with the “crossed out wheeled bin”
either on the product itself or in the product literature must not be disposed of in regular rubbish bins,
mixed with regular household or other commercial waste, or by other regular municipal waste
collection means. Instead, and in order to prevent possible harm to the environment or human
health, all EEE products (including any cables that came with the product) should be responsibly
discarded or recycled.
To identify a responsible disposal method nearby, please contact the local waste collection or recycling service, the
original place of purchase or product supplier, or the responsible government authority in the area. Business users
should contact their supplier or refer to their purchase contract.
Document History
Version Date Comment
100 July 2016 Initial Release
110 August 2016 User Interface Updates
120 January 2017 Setup Temperature/GPIO User Interface Update
130 March 2017 Added support for IEEE 802.1x authentication, Field Service log download, and IOI analytics interface
140 August 2017 Initial release of FC-Series O
150 March 2018 Updated password management, simplified IR graphical user interface
160 March 2019 V2.04.P06

Table of Contents
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Table of Contents
Camera Installation
1.1 Warnings and Cautions ............................................................................................... 5
1.2 References .................................................................................................................. 5
1.3 Installation Overview ................................................................................................... 6
1.3.1 Camera Connection Options .............................................................................. 6
1.3.2 Camera Accessories .......................................................................................... 7
1.3.3 Supplied Components ........................................................................................ 8
1.3.4 Additional Supplies ............................................................................................. 8
1.3.5 Camera Placement ............................................................................................. 8
1.3.6 Camera Mounting for Rear Cable Access .......................................................... 9
1.3.7 Camera Mounting with Concealed Cable Wall Mount ...................................... 11
1.3.8 Sunshield .......................................................................................................... 12
1.3.9 Removing the Cover ......................................................................................... 12
1.4 Camera Connections ................................................................................................. 13
1.4.1 Installing the microSD Card .............................................................................. 13
1.4.2 Bench Testing .................................................................................................. 14
1.4.3 Analog Video Connections ............................................................................... 14
1.4.4 Connecting Power ............................................................................................ 14
1.4.5 GPIO Connections ........................................................................................... 15
1.4.6 Ethernet ............................................................................................................ 16
1.4.7 Camera Grounding ........................................................................................... 16
1.4.8 Rear Access Cable Gland Sealing ................................................................... 17
1.5 Concealed Cable Mount Accessory .......................................................................... 18
1.6 Camera specifications ............................................................................................... 20
Basic Operation and Configuration
2.1 IP Camera, ONVIF Profile S Compliant .................................................................... 22
2.2 Camera Bench Test .................................................................................................. 22
2.3 Set IP Address using the FLIR Discovery Network Assistant (DNA) ........................ 22
2.3.1 Log in to the Camera Web Page ...................................................................... 23
2.3.2 Live Video Page ............................................................................................... 24
2.4 Basic Camera Configuration ..................................................................................... 27
2.4.1 Setup Menu ...................................................................................................... 27
2.4.2 Server Menu ..................................................................................................... 28
2.5 Thermal Imaging Overview ....................................................................................... 37
2.6 Maintenance and Troubleshooting Tips .................................................................... 38

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Advanced Configuration
3.1 Setup Menu ............................................................................................................... 42
3.1.1 Temperature Page ............................................................................................ 43
3.1.2 Video Setup ...................................................................................................... 44
3.1.3 Thermal Image Setup ....................................................................................... 47
3.1.4 Video Analytics Setup—FC-Series ID only ....................................................... 49
3.2 Maintenance Menu .................................................................................................... 54
3.2.1 Sensor Menu .................................................................................................... 55
3.2.2 Files Menu ........................................................................................................ 66
3.2.3 Product Info Menu ............................................................................................ 70
3.3 Restoring the Factory Settings .................................................................................. 70
Image from a standard camera in low light Image from a thermal camera in the same
conditions

1
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Camera Installation
This manual describes the installation and initial configuration of the FC-Series thermal camera. The
FC-Series ID and the FC-Series O are based on identical hardware. The FC-Series ID camera has
software installed providing for on-board video analytics: setting of detection regions, trip lines, and
classification of detected objects. Refer to Video Analytics Setup—FC-Series ID only, pg. 49.
If help is needed during the installation process, contact the local FLIR service representative or
contact support at: https://www.flir.com/support-center/support-hq/. All installers and integrators are
encouraged to take advantage of the training offered by FLIR; visit
https://www.flir.com/support-center/training/ for more information.
This manual includes the following topics:
• Installation overview
• Mounting the camera and its components
• Connecting the electronics
• Bench testing the camera
• Basic configuration and operation of the camera
• Camera Specifications
For safety, and to achieve the highest levels of performance from the FC-Series camera system,
always follow the warnings and cautions in this manual when handling and operating the camera.
1.1 Warnings and Cautions
Warning!
Caution!
1.2 References
FLIR Doc # 427-00XX-YY-41 FC-Series Interconnect Document provides further details regarding
mechanical dimensions and mounting for the FC-Series camera.
Documents are available from the FLIR website.
If mounting the FC-Series camera on a pole, tower or any elevated location, use industry standard
safe practices to avoid injuries.
Except as described in this manual, do not open the FC-Series camera for any reason. Damage to
the camera can occur as the result of careless handling or electrostatic discharge (ESD). Always
handle the camera with care to avoid damage to electrostatic-sensitive components.
Prior to making any connections, ensure the power supply or circuit breaker is switched off.
Be careful not to leave fingerprints on the camera’s infrared optics.
Operating the camera outside of the specified input voltage range or the specified operating
temperature range can cause permanent damage.

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Camera Installation
1.3 Installation Overview
The FC-Series camera is an infrared thermal imaging camera intended for outdoor security
applications, and can be installed in a fixed location or on a pan/tilt mechanism. The camera is
intended to be mounted on a medium-duty fixed pedestal mount or wall mount commonly used in the
security industry. The camera mount must support up to 5.4 lbs (2.5 kg).
Cables may exit from the back of the camera housing through the
supplied cable gland or from the bottom of the camera housing when
using the concealed cable wall mount (sold separately). A cable gland
plug is supplied for the rear of the camera housing when cables are
routed using the concealed cable wall mount.
1.3.1 Camera Connection Options
The camera can be installed with an analog or digital (IP) video output (or both). Analog video will
require a connection to a video monitor or an analog video matrix switch. The camera can be
powered using Power over Ethernet Plus (PoE+) or with a conventional 24 Vac or 24 Vdc power
supply. For a PoE+ connection, an accessory PoE+ power supply (PN 4132391, also called a PoE+
injector) is available if the camera is not connected to a PoE+ switch. The maximum Ethernet cable
run is 100 meters including the PoE+ power supply. In installations using PoE+ power and IP video,
only a single Ethernet cable from the camera is required.
In installations using analog video and conventional power (24 Vac is commonly used in many
installations), an RG59U coaxial cable and a three-conductor power cable are installed. It is
recommended an Ethernet cable should also be installed for camera configuration, operation and
troubleshooting. For example, if the camera is mounted on a pole, an Ethernet cable should run at
least to the bottom of the pole, so a laptop could be temporarily connected directly to the camera.
The FC-Series camera does not support serial communications.
Network Security
The camera supports IEEE 802.1x authentication when connected to a network supporting the
following requirements:
• Network device (Authenticator) such as an Ethernet switch configured with 802.1x
• Authentication server supporting TLS
Refer to IEEE 802.1X Security, pg. 29 for information on how to configure the LAN settings.
General Purpose Input/Output (GPIO)
The camera can receive a single input signal and can provide a single output signal. By default the
signals are configured for normally open alarm switch circuits. Refer to GPIO Connections, pg. 15.
Input Signal—When an external alarm device closes a switch to complete the circuit for the
camera, an input alarm is generated by the GPIO for the Alarm Manager.
Output Signal—When an output alarm is generated by the Alarm Manager for the GPIO, the
camera closes its internal switch to complete the circuit for the receiving device.

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Camera Installation
PoE+ Power Supplies
With PoE+, camera power is delivered to the camera over the Ethernet cable via the camera’s
standard RJ-45 Ethernet connector. The FC-Series camera is a Powered Device compliant with the
IEEE 802.3at-2009 standard, known as PoE+ or PoE Plus. The FC-Series camera is also backward
compatible with the older IEEE 802.3af-2003 standard.
When connected to Power Sourcing Equipment compliant with the earlier, lower power IEEE
802.3af-2003 standard, the limited power available to the FC-Series will typically prevent the
formation of frost and ice. However, the limited power available from 802.3af-2003 may not fully
achieve the camera’s stated specification of de-icing 6 mm of ice from cold start. In all other ways the
camera will operate normally with Ethernet Powered Sourcing Equipment compliant to either IEEE
PoE standard.
Supplemental Lens Heater
The supplemental lens heater is intended to provide lens de-fogging and de-icing in the event of:
• A power interruption which disables the camera for an extended period, and
• Freezing rain which fully covers the lens and obstructs the image.
The FC-Series cameras with lens windows (13 mm, 19 mm, 35 mm) are shipped from the factory
with the supplemental lens heater on. The lens heater is configured to dynamically maintain the
camera window at a constant temperature.
The lens heater may be turned on manually from the Live Video web page (De-Ice button). Refer to
Web Control Panel, pg. 25. The heater, when turned on manually, will run for approximately 2 hours
unless turned off either by the user (De-Ice button) or the thermostat control.
FC-Series cameras with a 60 mm or a 75 mm lens are shipped from the factory with the
supplemental lens heater off. These cameras require the de-ice kit accessory for installations that
require using the supplemental lens heater. After installing the de-ice kit, contact FLIR Technical
Support for configuration instructions for the specific installation.
Note
1.3.2 Camera Accessories
The following accessories are available for purchase from FLIR Systems, Inc.
• PoE+ power supply (PN 4132391) - For powering a single FC-Series camera using PoE+. In
addition to PoE+ power and communications, the power supply provides surge protection. It
complies with IEEE 802.3at and is backward compatible with the IEEE802.3af standard.
• Concealed Cable Wall Mount (PN 4129742) - Includes camera mount
gasket and hex wrench for adjusting the ball joint controlling the
camera’s view angle. The FC-Series camera is attached to the
mounting arm using the four M5 threaded bottom mounting holes. A
cable gland plug is supplied with the camera for the rear of the camera
housing when cables are routed using the concealed cable accessory.
Refer to Camera Mounting with Concealed Cable Wall Mount, pg. 11.
The 60 mm or 75 mm lenses are not thermally conductive. The de-ice kit provides a lens cover
that will conduct heat to keep the lens free of ice or frost.
Concealed Cable
Wall Mount

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Camera Installation
• Pole Mount Adapter Kit (PN 4132982) - Adapter kit that allows the Concealed Cable Wall Mount
to be mounted to a pole (75 mm [3 in] min to 180 mm [7 in];
larger pole diameter requires use of customer supplied band clamps)
• FC-Series De-Ice Kit (PN 421-0056-00 for 60 mm lens, and PN 421-0057-00 for 75 mm lens)
The 60 mm and 75 mm lenses are not thermally conductive. The de-ice-kit provides a lens cover
that will conduct heat to keep the lens free of ice or frost while also protecting the lens in salt or
other harsh environments. Refer to Supplemental Lens Heater, pg. 7.
1.3.3 Supplied Components
The FC-Series camera package includes these standard components:
• Fixed Camera Unit with sun shield and installed cable gland
• Cable gland plug and gland inserts for sealing camera housing
• Power terminal block plug (installed)
• Accessory terminal block plugs (installed)
• Tools: 3 mm hex wrench (T-Handle), small blade screwdriver
1.3.4 Additional Supplies
The installer will need to supply the following items as required (specific to the installation).
• Optional customer supplied microSD card (up to 64 GB) provides local storage of image files
through power cycles.
• Power supply, 18 Vac to 32 Vac or 11 Vdc to 32 Vdc, if not using PoE power for system power.
• Power cable, 3-conductor, shielded, gauge determined by cable length and supply voltage,
if used for system power
• Accessory cable 6-conductor for GPIO (optional)
•PoE+ power supply or PoE+ switch, if used for system power. Note that the camera will operate
normally with PoE, but lens heaters may not operate to specification in cold environments.
• Cat5e or Cat6 Ethernet cable for digital video and/or PoE+ for system power
• Coaxial RG59U cables (BNC connector at the camera end) for analog video
• Camera grounding strap, camera mount, electrical hardware, connectors, and tools
Be sure to use cables that fit in the cable gland holes, as described below. Refer to Rear Access
Cable Gland Sealing, pg. 17 for more information.
1.3.5 Camera Placement
The FC-Series camera may be mounted upright, either on top of the mounting surface. or
underneath an overhanging mounting surface such as eaves or an awning. The camera may also be
mounted sideways in order to view a scene such as along a fence line or corridor. Adhere to all local
and industry standards, codes, and best practices.
Although the FC-Series O camera does not have on-board video analytics, many video
management systems and video encoders analyze the video signals to send alarm notifications
based on customized rules. Several types of third-party Video Management Systems (VMS) are

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Camera Installation
supported by FLIR IP cameras. Because these systems tend to evolve and change over time,
contact the local FLIR representative or FLIR Technical Support for information.
For installations with multiple FC-Series ID cameras with on-board video analytics, the fields of view
of cameras should overlap in order to remove all dead zones in which a camera cannot see a target
“head to toe”. The camera’s on-board analytics must be calibrated to detect targets. Refer to Video
Analytics Setup—FC-Series ID only, pg. 49.
• Install the camera at a height of approximately 4 m (13 ft) or more.
• Typically direct the camera towards the ground with a tilt angle α within a range of 45° to 60°
while ensuring the field of view includes as little of the skyline as possible.
• Ensure that cameras are mounted on stable mounts with minimal vibrations and maximal
resistance to wind.
• The tilt angle (α) is the angle between vertical and the center of the camera field of view.
Typically direct the camera towards the ground with a tilt angle α of 45° to 60°. Include as little
skyline as possible in the field of view.
1.3.6 Camera Mounting for Rear Cable Access
The FC-Series camera can be secured to the mount with two in-line 1/4-20 threaded fasteners on
the top or bottom of the camera. Alternatively the camera can be mounted with four M5 x 0.8
threaded fasteners to the bottom of the camera. Use Loctite 222 low strength threadlocker for the
top mount fasteners (can be used with the bottom mount fasteners also). Refer to the FC-Series ICD
for additional information.
α
Camera mounted upright

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If using two 1/4-20 fasteners in the center of base, the maximum depth of the fastener should not
exceed 12.5 mm (0.5 in). If using four M5 x 0.8 fasteners, the maximum depth of the fastener should
not exceed 10.0 mm (0.4 in).
If using two 1/4-20 fasteners in the center of top, the maximum depth of the fastener should not
exceed 12.5 mm (0.5 in). If the camera is mounted using the top of the camera, the sunshield must
be removed.
Figure 1-1: FC-Series Camera Bottom Mounting Holes
Figure 1-2: Top Mounting Holes