FLIR G300 A User manual

User’s manual
FLIR G300 a


User’s manual
FLIR G300 a
#T559899; r. AB/35742/35742; en-US iii


Table of contents
1 Legal disclaimer..................................................................................1
1.1 Legal disclaimer .........................................................................1
1.2 Usage statistics ..........................................................................1
1.3 Changes to registry .....................................................................1
1.4 U.S. Government Regulations........................................................1
1.5 Copyright ..................................................................................1
1.6 Quality assurance .......................................................................1
1.7 Patents.....................................................................................1
1.8 EULATerms ..............................................................................1
2 Safety information ...............................................................................2
3 Notice to user .....................................................................................3
3.1 User-to-user forums ....................................................................3
3.2 Accuracy ..................................................................................3
3.3 Disposal of electronic waste ..........................................................3
3.4 Training ....................................................................................3
3.5 Documentation updates ...............................................................3
3.6 Important note about this manual....................................................3
3.7 Note about authoritative versions....................................................3
4 Customer help ....................................................................................4
4.1 General ....................................................................................4
4.2 Submitting a question ..................................................................4
4.3 Downloads................................................................................5
5 Important note about training and applications .......................................6
5.1 General ....................................................................................6
6 Introduction........................................................................................7
7 Typical system overview.......................................................................8
7.1 Explanation ...............................................................................8
8 Quick start guide .................................................................................9
8.1 Download FLIR Tools...................................................................9
9 Mechanical installation ...................................................................... 10
9.1 Mounting interfaces................................................................... 10
9.2 Notes on permanent mounting..................................................... 10
9.3 Vibrations................................................................................ 10
9.4 Further information.................................................................... 10
10 Connectors....................................................................................... 11
10.1 Figure .................................................................................... 11
10.2 Explanation ............................................................................. 11
11 Verifying camera operation................................................................. 12
11.1 Power and analog video ............................................................. 12
11.2 IP Communication..................................................................... 12
12 Network troubleshooting.................................................................... 13
13 Technical data................................................................................... 14
13.1 Online field-of-view calculator ...................................................... 14
13.2 Note about technical data ........................................................... 14
13.3 Note about authoritative versions.................................................. 14
13.4 FLIR G300 a 14.5° fixed lens ....................................................... 15
13.5 FLIR G300 a 24° fixed lens ......................................................... 19
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Table of contents
14 Mechanical drawings ......................................................................... 23
15 CE Declaration of conformity .............................................................. 25
16 Detectable gases............................................................................... 27
17 Why do some gases absorb infrared energy? ....................................... 30
18 Cleaning the camera .......................................................................... 33
18.1 Camera housing, cables, and other items....................................... 33
18.1.1 Liquids......................................................................... 33
18.1.2 Equipment.................................................................... 33
18.1.3 Procedure .................................................................... 33
18.2 Infrared lens ............................................................................ 33
18.2.1 Liquids......................................................................... 33
18.2.2 Equipment.................................................................... 33
18.2.3 Procedure .................................................................... 33
19 About FLIR Systems .......................................................................... 34
19.1 More than just an infrared camera ................................................ 35
19.2 Sharing our knowledge .............................................................. 35
19.3 Supporting our customers........................................................... 36
20 Glossary ..........................................................................................37
21 Thermographic measurement techniques ............................................ 40
21.1 Introduction ............................................................................ 40
21.2 Emissivity................................................................................ 40
21.2.1 Finding the emissivity of a sample...................................... 40
21.3 Reflected apparent temperature................................................... 44
21.4 Distance ................................................................................. 44
21.5 Relative humidity ...................................................................... 44
21.6 Other parameters...................................................................... 44
22 History of infrared technology............................................................. 45
23 Theory of thermography..................................................................... 48
23.1 Introduction ............................................................................. 48
23.2 The electromagnetic spectrum..................................................... 48
23.3 Blackbody radiation................................................................... 48
23.3.1 Planck’s law .................................................................. 49
23.3.2 Wien’s displacement law.................................................. 50
23.3.3 Stefan-Boltzmann's law ................................................... 51
23.3.4 Non-blackbody emitters................................................... 52
23.4 Infrared semi-transparent materials............................................... 54
24 The measurement formula.................................................................. 55
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Legal disclaimer
1
1.1 Legal disclaimer
All products manufactured by FLIR Systems are warranted against defective
materials and workmanship for a period of one (1) year from the delivery date
of the original purchase, provided such products have been under normal stor-
age, use and service, and in accordance with FLIR Systems instruction.
Uncooled handheld infrared cameras manufactured by FLIR Systems are war-
ranted against defective materials and workmanship for a period of two (2)
years from the delivery date of the original purchase, provided such products
have been under normal storage, use and service, and in accordance with
FLIR Systems instruction, and provided that the camera has been registered
within 60 days of original purchase.
Detectors for uncooled handheld infrared cameras manufactured by FLIR Sys-
tems are warranted against defective materials and workmanship for a period
of ten (10) years from the delivery date of the original purchase, provided such
products have been under normal storage, use and service, and in accordance
with FLIR Systems instruction, and provided that the camera has been regis-
tered within 60 days of original purchase.
Products which are not manufactured by FLIR Systems but included in sys-
tems delivered by FLIR Systems to the original purchaser, carry the warranty, if
any, of the particular supplier only. FLIR Systems has no responsibility whatso-
ever for such products.
The warranty extends only to the original purchaser and is not transferable. It
is not applicable to any product which has been subjected to misuse, neglect,
accident or abnormal conditions of operation. Expendable parts are excluded
from the warranty.
In the case of a defect in a product covered by this warranty the product must
not be further used in order to prevent additional damage. The purchaser shall
promptly report any defect to FLIR Systems or this warranty will not apply.
FLIR Systems will, at its option, repair or replace any such defective product
free of charge if, upon inspection, it proves to be defective in material or work-
manship and provided that it is returned to FLIR Systems within the said one-
year period.
FLIR Systems has no other obligation or liability for defects than those set forth
above.
No other warranty is expressed or implied. FLIR Systems specifically disclaims
the implied warranties of merchantability and fitness for a particular purpose.
FLIR Systems shall not be liable for any direct, indirect, special, incidental or
consequential loss or damage, whether based on contract, tort or any other le-
gal theory.
This warranty shall be governed by Swedish law.
Any dispute, controversy or claim arising out of or in connection with this war-
ranty, shall be finally settled by arbitration in accordance with the Rules of the
Arbitration Institute of the Stockholm Chamber of Commerce. The place of ar-
bitration shall be Stockholm. The language to be used in the arbitral proceed-
ings shall be English.
1.2 Usage statistics
FLIR Systems reserves the right to gather anonymous usage statistics to help
maintain and improve the quality of our software and services.
1.3 Changes to registry
The registry entry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet
\Control\Lsa\LmCompatibilityLevel will be automatically changed to level 2 if
the FLIR Camera Monitor service detects a FLIR camera connected to the
computer with a USB cable. The modification will only be executed if the cam-
era device implements a remote network service that supports network logons.
1.4 U.S. Government Regulations
This product may be subject to U.S. Export Regulations. Please send any in-
1.5 Copyright
© 2016, FLIR Systems, Inc. All rights reserved worldwide. No parts of the soft-
ware including source code may be reproduced, transmitted, transcribed or
translated into any language or computer language in any form or by any
means, electronic, magnetic, optical, manual or otherwise, without the prior
written permission of FLIR Systems.
The documentation must not, in whole or part, be copied, photocopied, repro-
duced, translated or transmitted to any electronic medium or machine read-
able form without prior consent, in writing, from FLIR Systems.
Names and marks appearing on the products herein are either registered
trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other
trademarks, trade names or company names referenced herein are used for
identification only and are the property of their respective owners.
1.6 Quality assurance
The Quality Management System under which these products are developed
and manufactured has been certified in accordance with the ISO 9001
standard.
FLIR Systems is committed to a policy of continuous development; therefore
we reserve the right to make changes and improvements on any of the prod-
ucts without prior notice.
1.7 Patents
One or several of the following patents and/or design patents may apply to the
products and/or features. Additional pending patents and/or pending design
patents may also apply.
000279476-0001; 000439161; 000499579-0001; 000653423; 000726344;
000859020; 001106306-0001; 001707738; 001707746; 001707787;
001776519; 001954074; 002021543; 002058180; 002249953; 002531178;
0600574-8; 1144833; 1182246; 1182620; 1285345; 1299699; 1325808;
1336775; 1391114; 1402918; 1404291; 1411581; 1415075; 1421497;
1458284; 1678485; 1732314; 2106017; 2107799; 2381417; 3006596;
3006597; 466540; 483782; 484155; 4889913; 5177595; 60122153.2;
602004011681.5-08; 6707044; 68657; 7034300; 7110035; 7154093;
7157705; 7237946; 7312822; 7332716; 7336823; 7544944; 7667198;
7809258 B2; 7826736; 8,153,971; 8,823,803; 8,853,631; 8018649 B2;
8212210 B2; 8289372; 8354639 B2; 8384783; 8520970; 8565547; 8595689;
8599262; 8654239; 8680468; 8803093; D540838; D549758; D579475;
D584755; D599,392; D615,113; D664,580; D664,581; D665,004; D665,440;
D677298; D710,424 S; D718801; DI6702302-9; DI6903617-9; DI7002221-6;
DI7002891-5; DI7002892-3; DI7005799-0; DM/057692; DM/061609; EP
2115696 B1; EP2315433; SE 0700240-5; US 8340414 B2; ZL
201330267619.5; ZL01823221.3; ZL01823226.4; ZL02331553.9;
ZL02331554.7; ZL200480034894.0; ZL200530120994.2; ZL200610088759.5;
ZL200630130114.4; ZL200730151141.4; ZL200730339504.7;
ZL200820105768.8; ZL200830128581.2; ZL200880105236.4;
ZL200880105769.2; ZL200930190061.9; ZL201030176127.1;
ZL201030176130.3; ZL201030176157.2; ZL201030595931.3;
ZL201130442354.9; ZL201230471744.3; ZL201230620731.8.
1.8 EULA Terms
• You have acquired a device (“INFRARED CAMERA”) that includes soft-
ware licensed by FLIR Systems AB from Microsoft Licensing, GP or its af-
filiates (“MS”). Those installed software products of MS origin, as well as
associated media, printed materials, and “online” or electronic documen-
tation (“SOFTWARE”) are protected by international intellectual property
laws and treaties. The SOFTWARE is licensed, not sold. All rights
reserved.
• IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT
(“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE. IN-
STEAD, PROMPTLY CONTACT FLIR Systems AB FOR INSTRUCTIONS
ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE
OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON
THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EU-
LA (OR RATIFICATION OF ANY PREVIOUS CONSENT).
•GRANT OF SOFTWARE LICENSE. This EULA grants you the following
license:
◦ You may use the SOFTWARE only on the DEVICE.
◦NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLER-
ANT. FLIR Systems AB HAS INDEPENDENTLY DETERMINED
HOW TO USE THE SOFTWARE IN THE DEVICE, AND MS HAS
RELIED UPON FLIR Systems AB TO CONDUCT SUFFICIENT
TESTING TO DETERMINE THAT THE SOFTWARE IS SUITABLE
FOR SUCH USE.
◦NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is
provided “AS IS” and with all faults. THE ENTIRE RISK AS TO SAT-
ISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EF-
FORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU.
ALSO, THERE IS NO WARRANTY AGAINST INTERFERENCE
WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST IN-
FRINGEMENT. IF YOU HAVE RECEIVED ANY WARRANTIES RE-
GARDING THE DEVICE OR THE SOFTWARE, THOSE
WARRANTIES DO NOT ORIGINATE FROM, AND ARE NOT
BINDING ON, MS.
◦ No Liability for Certain Damages. EXCEPT AS PROHIBITED BY
LAW, MS SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPE-
CIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING
FROM OR IN CONNECTION WITH THE USE OR PERFORM-
ANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY
EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN
NO EVENT SHALL MS BE LIABLE FOR ANY AMOUNT IN EX-
CESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S.$250.00).
◦Limitations on Reverse Engineering, Decompilation, and Dis-
assembly. You may not reverse engineer, decompile, or disassem-
ble the SOFTWARE, except and only to the extent that such activity
is expressly permitted by applicable law notwithstanding this
limitation.
◦SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS.
You may permanently transfer rights under this EULA only as part of
a permanent sale or transfer of the Device, and only if the recipient
agrees to this EULA. If the SOFTWARE is an upgrade, any transfer
must also include all prior versions of the SOFTWARE.
◦EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is
subject to U.S. export jurisdiction. You agree to comply with all appli-
cable international and national laws that apply to the SOFTWARE,
including the U.S. Export Administration Regulations, as well as
end-user, end-use and destination restrictions issued by U.S. and
other governments. For additional information see http://www.micro-
soft.com/exporting/.
#T559899; r. AB/35742/35742; en-US 1

Safety information
2
WARNING
Make sure that you read all applicable MSDS (Material Safety Data Sheets) and warning labels on con-
tainers before you use a liquid. The liquids can be dangerous. Injury to persons can occur.
WARNING
For equipment with plugs:
Make sure that you install the socket-outlet near the equipment and that it is easy to get access to.
CAUTION
Do not point the infrared camera (with or without the lens cover) at strong energy sources, for example,
devices that cause laser radiation, or the sun. This can have an unwanted effect on the accuracy of the
camera. It can also cause damage to the detector in the camera.
CAUTION
Do not use the camera in temperatures more than +50°C (+122°F), unless other information is specified
in the user documentation or technical data. High temperatures can cause damage to the camera.
CAUTION
Do not apply solvents or equivalent liquids to the camera, the cables, or other items. Damage to the bat-
tery and injury to persons can occur.
CAUTION
Be careful when you clean the infrared lens. The lens has an anti-reflective coating which is easily dam-
aged. Damage to the infrared lens can occur.
CAUTION
Do not use too much force to clean the infrared lens. This can cause damage to the anti-reflective
coating.
CAUTION
Applicability: Cameras with an automatic shutter that can be disabled.
Do not disable the automatic shutter in the camera for a long time period (a maximum of 30 minutes is
typical). If you disable the shutter for a longer time period, damage to the detector can occur.
NOTE
The encapsulation rating is only applicable when all the openings on the camera are sealed with their cor-
rect covers, hatches, or caps. This includes the compartments for data storage, batteries, and
connectors.
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Notice to user
3
3.1 User-to-user forums
Exchange ideas, problems, and infrared solutions with fellow thermographers around the
world in our user-to-user forums. To go to the forums, visit:
http://www.infraredtraining.com/community/boards/
3.2 Accuracy
For very accurate results, we recommend that you wait 5 minutes after you have started
the camera before measuring a temperature.
For cameras where the detector is cooled by a mechanical cooler, this time period ex-
cludes the time it takes to cool down the detector.
3.3 Disposal of electronic waste
As with most electronic products, this equipment must be disposed of in an environmen-
tally friendly way, and in accordance with existing regulations for electronic waste.
Please contact your FLIR Systems representative for more details.
3.4 Training
To read about infrared training, visit:
• http://www.infraredtraining.com
• http://www.irtraining.com
• http://www.irtraining.eu
3.5 Documentation updates
Our manuals are updated several times per year, and we also issue product-critical notifi-
cations of changes on a regular basis.
To access the latest manuals and notifications, go to the Download tab at:
http://support.flir.com
It only takes a few minutes to register online. In the download area you will also find the lat-
est releases of manuals for our other products, as well as manuals for our historical and
obsolete products.
3.6 Important note about this manual
FLIR Systems issues generic manuals that cover several cameras within a model line.
This means that this manual may contain descriptions and explanations that do not apply
to your particular camera model.
3.7 Note about authoritative versions
The authoritative version of this publication is English. In the event of divergences due to
translation errors, the English text has precedence.
Any late changes are first implemented in English.
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Customer help
4
4.1 General
For customer help, visit:
http://support.flir.com
4.2 Submitting a question
To submit a question to the customer help team, you must be a registered user. It only
takes a few minutes to register online. If you only want to search the knowledgebase for
existing questions and answers, you do not need to be a registered user.
When you want to submit a question, make sure that you have the following information to
hand:
• The camera model
• The camera serial number
• The communication protocol, or method, between the camera and your device (for ex-
ample, HDMI, Ethernet, USB, or FireWire)
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Customer help
4
• Device type (PC/Mac/iPhone/iPad/Android device, etc.)
• Version of any programs from FLIR Systems
• Full name, publication number, and revision number of the manual
4.3 Downloads
On the customer help site you can also download the following, when applicable for the
product:
• Firmware updates for your infrared camera.
• Program updates for your PC/Mac software.
• Freeware and evaluation versions of PC/Mac software.
• User documentation for current, obsolete, and historical products.
• Mechanical drawings (in *.dxf and *.pdf format).
• Cad data models (in *.stp format).
• Application stories.
• Technical datasheets.
• Product catalogs.
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Important note about training and
applications
5
5.1 General
Infrared inspection of gas leaks, furnaces, and high-temperature applications—including
infrared image and other data acquisition, analysis, diagnosis, prognosis, and reporting—
is a highly advanced skill. It requires professional knowledge of thermography and its ap-
plications, and is, in some countries, subject to certification and legislation.
Consequently, we strongly recommend that you seek the necessary training before carry-
ing out inspections. Please visit the following site for more information:
http://www.infraredtraining.com
#T559899; r. AB/35742/35742; en-US 6

Introduction
6
The new FLIR G300 a is an optical gas camera unit that can be integrated in housings with
application specific requirements. The FLIR G300 a visualizes greenhouse gas emissions
or volatile organic compounds (VOCs). When integrated in a fixed housing, the system is
perfect for monitoring a pinpointed area over a long period of time, making automatic
around-the-clock monitoring possible.
Key features:
• Can be integrated in application-specific housings.
• Visualizes gas leaks in real time.
• Remote control.
• Inspects without interruption.
• Traces leaks to their source.
The FLIR G300 a detects the following gases:
• 1-pentene
• benzene
• butane
• ethane
• ethanol
• ethylbenzene
• ethylene
• heptane
• hexane
• isoprene
•m-xylene
• methane
• methanol
• methyl ethyl ketone (MEK)
• methyl isobutyl ketone (MIBK)
• octane
• pentane
• propane
• propylene.
• toluene
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Typical system overview
7
7.1 Explanation
1. Pigtail cable from the housing:
• Brown: positive (+).
• Blue: negative (–).
• Green/yellow: earth.
2. 10–28 V DC power supply.
3. USB cable.
4. USB hub.
5. Ethernet cable with an RJ45 connector.
6. Ethernet switch.
7. Cable with an HDMI or DVI connector.
8. Video cable with a BNC connector.
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Quick start guide
8
Follow this procedure:
1. Connect the power, video, and Ethernet cables to the camera.
2. Connect the video cable from the camera to a display/monitor, and connect the power
cable to a power supply (10–28 V DC). Verify that video output is displayed on the
monitor.
3. Connect the camera to the network using the Ethernet cable.
4. Use FLIR Tools to set up and control the camera. For more information, see section
8.1 Download FLIR Tools, page 9.
8.1 Download FLIR Tools
FLIR Tools lets you quickly create professional inspection reports that clearly show deci-
sion makers what you’ve found with your IR camera.
Import, analyze, and fine-tune images easily. Then incorporate them into concise docu-
ments to share findings and justify repairs.
Go to the following website to download FLIR Tools:
http://support.flir.com/tools
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Mechanical installation
9
9.1 Mounting interfaces
The housing has a mounting interface in the bottom with the following threaded holes.
• 8 × M4 metric threaded holes
• 1 × UNC ¼″-20 standard tripod mount.
There are also holes for positioning, see section 14 Mechanical drawings for more
information.
9.2 Notes on permanent mounting
If the camera unit is to be permanently mounted at the application site, certain steps are
required.
The camera unit needs to be enclosed in a protective housing and, depending on the am-
bient conditions (e.g., temperature), the housing may need to be cooled or heated by
means of water or air. The distance between the camera unit and the back panel needs to
be large enough to achieve sufficient cooling.
In very dusty conditions the installation might also require a stream of pressurized air di-
rected at the lens, to prevent dust build-up.
9.3 Vibrations
When mounting the camera unit in harsh industrial environments, every precaution should
be taken when securing the unit.
If the environment exposes the unit to severe vibrations, there may be a need to secure
the mounting screws by means of Loctite or another industrial brand of thread-locking
liquid, as well as to dampen the vibrations by mounting the camera unit on a specially de-
signed base.
9.4 Further information
For further information on mounting recommendations and environmental enclosures,
contact FLIR Systems.
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Connectors
10
10.1 Figure
10.2 Explanation
1. Video cable with a BNC connector (for CVBS, composite video output).
2. HDMI cable with a type D connector (for digital video output).
3. USB-A cable (to connect an external USB device to the camera).
4. Ethernet cable with an RJ45 connector (to connect to the network).
Note Only CAT-6 Ethernet cables should be used with this camera.
5. Not used.
6. Power cable for 10–28 V DC power in.
Note The power connector on the camera is polarity protected.
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Verifying camera operation
11
Prior to installing the camera, use a bench test to verify camera operation and to configure
the camera for the local network. The camera provides analog video, and can be con-
trolled through IP communications.
11.1 Power and analog video
Follow this procedure:
1. Connect the power, video, Ethernet, and USB.
2. Connect the video cable from the camera to a display/monitor, and connect the power
cable to a power supply.
11.2 IP Communication
It is assumed that a FLIR G300 a system will be set up on an existing network and as-
signed an IP address from the DHCP server. The MAC address can be found on a label
on the bottom side of the camera.
To detect the camera system on the network, use either FLIR IR Camera Player or FLIR IP
Config. You can download these programs from the following links.
Software Download of software
FLIR Camera Player http://tinyurl.com/ncs5qhd
FLIR IP Config http://tinyurl.com/o5wudd7
The manuals for these programs are included on the User Documentation CD-ROM that
ships with the camera system.
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Network troubleshooting
12
Try one of the following if you experience network problems:
• Reset the modem and unplug and replug the Ethernet cable at both ends.
• Reboot the computer with the cables connected.
• Swap your Ethernet cable with another cable that is either brand new or known to be in
working condition.
• Connect your Ethernet cable to a different wall socket. If you are still not able to get on-
line, you are probably experiencing a configuration issue.
• Verify your IP address.
• Disable Network Bridging.
• Disable your Wi-Fi connectivity (if you use it) to ensure that the wired Ethernet port is
open.
• Renew the DHCP license.
• Make sure that the firewall is turned off when you troubleshoot.
• Make sure that your wireless adapter is switched off. If not, the search for the camera
might only look for a wireless connection.
• Normally a modern computer will handle both crossed and uncrossed cable types auto-
matically, but for troubleshooting purposes try both or use a switch.
• Turn off any network adapters that are not connected to the camera.
• For troubleshooting purposes, power both the camera and the computer using a mains
adapter. Some laptops turn off the network card to save power when using the battery.
If none of these steps help you, contact your ISP.
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Technical data
13
13.1 Online field-of-view calculator
Please visit http://support.flir.com and click the photo of the camera series for field-of-view
tables for all lens–camera combinations.
13.2 Note about technical data
FLIR Systems reserves the right to change specifications at any time without prior notice.
Please check http://support.flir.com for latest changes.
13.3 Note about authoritative versions
The authoritative version of this publication is English. In the event of divergences due to
translation errors, the English text has precedence.
Any late changes are first implemented in English.
#T559899; r. AB/35742/35742; en-US 14
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