
LIMITED WARRANTY AND LIMITATION OF LIABILITY
Each Fluke Networks product is warranted to be free from defects in material and workmanship
under normal use and service unless stated otherwise herein. The warranty period for the
mainframe is three years and begins on the date of purchase. Parts, accessories, product repairs
and services are warranted for 90 days, unless otherwise stated. Ni-Cad, Ni-MH and Li-Ion
batteries, cables or other peripherals are all considered parts or accessories. The warranty extends
only to the original buyer or end user customer of a Fluke Networks authorized reseller, and does
not apply to any product which, in Fluke Networks’ opinion, has been misused, abused, altered,
neglected, contaminated, or damaged by accident or abnormal conditions of operation or
handling. Fluke Networks warrants that software will operate substantially in accordance with its
functional specifications for 90 days and that it has been properly recorded on non-defective
media. Fluke Networks does not warrant that software will be error free or operate without
interruption.
Fluke Networks authorized resellers shall extend this warranty on new and unused products to
end-user customers only but have no authority to extend a greater or different warranty on
behalf of Fluke Networks. Warranty support is available only if product is purchased through a
Fluke Networks authorized sales outlet or Buyer has paid the applicable international price. To
the extent permitted by law, Fluke Networks reserves the right to invoice Buyer for repair/
replacement when a product purchased in one country is submitted for repair in another country.
For a list of authorized resellers, visit www.flukenetworks.com/wheretobuy.
Fluke Networks warranty obligation is limited, at Fluke Networks option, to refund of the
purchase price, free of charge repair, or replacement of a defective product which is returned to a
Fluke Networks authorized service center within the warranty period.
To obtain warranty service, contact your nearest Fluke Networks authorized service center to
obtain return authorization information, then send the product to that service center, with a
description of the difficulty, postage and insurance prepaid (FOB destination). Fluke Networks
assumes no risk for damage in transit. Following warranty repair, the product will be returned to
Buyer, transportation prepaid (FOB destination). If Fluke Networks determines that failure was
caused by neglect, misuse, contamination, alteration, accident or abnormal condition of
operation or handling, or normal wear and tear of mechanical components, Fluke Networks will
provide an estimate of repair costs and obtain authorization before commencing the work.
Following repair, the product will be returned to the Buyer transportation prepaid and the Buyer
will be billed for the repair and return transportation charges (FOB Shipping point).
THIS WARRANTY IS BUYER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FLUKE NETWORKS SHALL NOT
BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES,
INCLUDING LOSS OF DATA, ARISING FROM ANY CAUSE OR THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or
exclusion or limitation of incidental or consequential damages, the limitations and exclusions of
this warranty may not apply to every buyer. If any provision of this Warranty is held invalid or
unenforceable by a court or other decision-maker of competent jurisdiction, such holding will not
affect the validity or enforceability of any other provision.
4/15-3
Fluke Networks
PO Box 777
Everett, WA 98206-0777
USA