FOXTR FOXTR I User manual

FOXTR I
USER MANUAL
Please ensure that this manual is read and understood before using the scooter
April 2019

2
Contents Page
Introduction………………………………………………………………………………………………………… 3
Intended Use.............................................................................................................................................. 3
Technical Specifications........................................................................................................................... 3
Feature Guide............................................................................................................................................ 4
Safety Advice ............................................................................................................................................ 5
Assembly.................................................................................................................................................... 6
Adjustments ............................................................................................................................................... 7
Tiller Angle Adjustment.......................................................................................................................... 7
Seat Swivel / Seat Depth ...................................................................................................................... 7
Seat Removal......................................................................................................................................... 8
Seat Height Adjustment ........................................................................................................................ 8
Arm Adjustments.................................................................................................................................... 8
Tiller Controls.............................................................................................................................................. 9
A –Battery Gauge................................................................................................................................. 9
B –Horn................................................................................................................................................... 9
C –Maximum Speed Knob................................................................................................................... 9
D –On/Off Key....................................................................................................................................... 9
E –Front Light ......................................................................................................................................... 9
Brake Release / Freewheel Operation.................................................................................................. 10
Starting to Drive........................................................................................................................................ 11
Getting Started .................................................................................................................................... 11
Driving Off............................................................................................................................................. 11
Steering................................................................................................................................................. 11
Reversing .............................................................................................................................................. 11
Ramps / Slopes .................................................................................................................................... 12
Surfaces ................................................................................................................................................ 12
Transferring ........................................................................................................................................... 12
Storage ..................................................................................................................................................... 12
Batteries and Battery Chargers .............................................................................................................. 12
Dismantling & Re-Assembly ................................................................................................................... 14
Maintenance ........................................................................................................................................... 15
Troubleshooting ....................................................................................................................................... 15
Fuses .................................................................................................................................................. 15
Check List.......................................................................................................................................... 15
Further Information .................................................................................................................................. 17
Charging Socket Locations .................................................................................................................... 19
Warranty Terms and Conditions............................................................................................................. 20

3
Introduction
Congratulations on your purchase of the FOXTR I scooter. This scooter incorporates the
latest in innovative safety and design features. The FOXTR I is suitable for indoors and
outdoors use. A direct drive rear transaxle and electromagnetic brake provide a safe and
efficient ride.
Intended Use
The FOXTR I is intended for indoor or outdoor use in pedestrian areas by a single individual
with limited mobility up to a maximum weight of 136kg (300 lbs). Because of the scooter’s
tight turning radius, this device is not suitable for individuals who experience balance
difficulties. Your assessor / healthcare professional can determine the suitability of the
scooter for each individuals’ intended use.
Note: Persons with lower body amputations should not use this device unless evaluated
with artificial limbs fitted, as stability may be compromised due to an irregular centre of
gravity.
Technical Specifications
Overall Size
Seat
Dimensions
Length
112 cm
Width
44 cm
Width
55 cm
Depth
38 cm
Height
93 cm
Backrest height
37mm
Battery
2 x 12Ah
Range
16km
Maximum user
weight
136kg / 300 lbs
Battery charger
(off board)
2 Amp
Safe working slope
6º
Turning Radius
144 cm
Overall Weight
56kg / 123lbs
Heaviest Part
20.5kg /45 lbs
Max. Speed
6kmph / 4mph
*Passenger weight, rough ground conditions, low temperatures and battery condition
can affect maximum range.
Weight of Components:
Front Chassis –20.5kgs / Rear Chassis –13.5kgs / Battery Pack–9kgs / Seat 13kgs

4
Feature Guide
‘FOXTR I’
1. Tiller control head
2. Detachable swivel padded seat with fold down back
3. Detachable battery pack
4. Non-marking tires
5. Tiller angle adjustment
6. LED front light
7. Detachable shopping basket

5
Safety Advice
DO:
•Read this manual carefully before using your scooter.
•Turn the power off when transferring to and from the scooter.
•Select a slow speed when going down gradients (max 6°) or over uneven ground.
•Keep your feet on the scooter while driving.
•Ensure the seat is in a fixed position facing forwards before driving.
•Ensure the tiller is secure.
•Ensure the batteries are fully charged before your journey.
•Avoid rough or soft terrain and long grass whenever possible.
•Be aware of other road users and pedestrians.
•Turn the power off when not in use.
•Follow the maintenance guide to ensure safe operation of the scooter.
•Always remove the keys if leaving the scooter unattended. Unauthorised
persons/children may use the scooter resulting in injury.
DO NOT:
•Carry passengers.
•Exceed inclines over 6°
•Traverse inclines.
•Attempt inclines if the surface is slippery.
•Turn sharply at full speed.
•Exit or enter the scooter unless the power is switched off.
•Switch off the power while driving –this will cause the scooter to stop abruptly (see
emergency procedures –page 17).
•Use the scooter where you cannot safely or legally walk.
•Attempt to climb or descend kerbs except drop down kerbs.
•Use the scooter if under the influence of alcohol or any medication.
•Use a mobile phone while driving.
•Attempt to negotiate steps or escalators.
•Sit on the scooter if being transported in a vehicle.
•Attempt to tow any other devices.
•Exceed the stated weight limit.
•Connect any other devices to the batteries as this could cause permanent
damage and void your warranty.
•Use any other batteries/charger other than those supplied by FOXTR Scooters.
•Travel through water or over soft terrain (mud, sand etc.)
•Lift the scooter by the shroud assembly or any plastic part.
•Sharply shift your centre of gravity as this could make the scooter unstable.
•Freewheel down hills. This will damage the motor and brake and void the warranty.
•Tow the scooter with any other vehicle in the event of a breakdown.
Every care has been taken to ensure that your scooter will give you safe, reliable service
provided you adhere to the advice outlined above.

6
Assembly
Before use, your scooter will require the fitting of the tiller and seat post.
To fit the tiller assembly, you will require the
hand-knob and spring. Fit the hand-knob
through the right-side hinge and locate the
spring over the shaft of the bolt. Align both
hinge joints and locate the thread of the hand-
knob into the right side of the hinge. Adjust the
tiller to the desired angle and tighten the hand-
knob fully.
There are two electrical
connections - with white
and black plugs. These
should be connected to
the matching colour
connector. When
connected, carefully
push the connectors one
at a time through the hole in the chassis cover and fit the grommet (a small
amount of dishwasher liquid rubbed on the grommet can make it easier to
locate).
To fit the seat post the rear part of the scooter
will need to be removed (see page 14) to
access the securing bolt.
Locate the seat post and align the holes in
the frame and the post at the desired height.
Tighten the bolt using the allen key and
spanner provided. Re-fit the rear part of the
scooter.
For shipping purposes, the battery pack is
isolated by removing the fuse. This will need
to be re-fitted before use. The scooter will not
operate until this fuse is fitted. The fuse is
packed in the small polythene bag with the
tools and seat post bolt.
The fuse needs to be fitted in the fuse holder
located behind the charge socket cover on
the front of the battery pack.

7
Adjustments
Tiller Angle Adjustment
At the bottom right hand side of the scooter you will find the angle adjustment
handwheel. To adjust the angle, loosen the handwheel by turning counter-clockwise.
Once the desired angle is achieved tighten by rotating clockwise. Ensure the tiller is fully
secured before using the scooter.
Seat Swivel / Seat Depth
The seat has a lockable swivel base to allow easier transfers. Simply push the lever circled
forward and rotate the seat at the same time. Releasing the lever will allow the seat to
lock in position. The seat locks in 45-degree intervals. Always ensure the seat is in a locked
position before getting and off the scooter. The seat should always be locked facing
forward while driving.
The seat depth can be adjusted by lifting the yellow lever (arrowed below) on the left
underside of the seat. Slide the seat to the desired position and release the lever to lock
in place.

8
Continued…
Seat Removal
To remove the seat, fold down the back of the seat and simply lift the seat away from the
chassis while pushing the seat swivel lever forward.
Do not hang baggage or other objects on the back of the seat as this may affect stability.
Seat Height Adjustment
Remove the seat and rear part of the scooter (see page 14). Undo the locking bolt from
the frame using the tools supplied and set the seat to the desired height. Re-fit the locking
bolt.
Re-assemble the rear part of the scooter and fit the seat.
The higher the seat is adjusted, stability may be affected due to the higher centre of
gravity.
Arm Adjustments
On each side of the seat towards the back there are two hand knobs and locking pins,
these are to adjust the width of the armrests or to remove then for transport.
Turn the hand knobs counter-
clockwise to loosen and pull out the
locking pins. Once the knobs are
loose, you will be able to adjust the
armrests in or out to the desired
width. Re-tighten when a
comfortable width has been
achieved and reinsert the locking
pins fully or remove the armrests
completely for transport.
If removing the armrests for transport,
ensure that the hand knobs are
retightened to avoid them rattling
loose and falling out.
Do not apply full body weight to the
armrests for transferring. Lift the arm up out of
the way to transfer to another seat.

9
Tiller Controls
A –Battery Gauge
This gauge gives you a guide to the amount of charge left in the scooter’s batteries. This
will give the truest reading when the scooter is in motion. Always fully charge the batteries
before driving your scooter and never let the batteries become completely drained, as
this may cause permanent damage to the batteries.
B –Horn
The button operates the scooter’s horn. This should only be used to warn others of your
presence and not as a rebuke of any form.
C –Maximum Speed Knob
The speed control enables you to set the maximum speed of the scooter. Turn clockwise
to increase the maximum speed and counter-clockwise to decrease. Always start at a
slow speed until accustomed to the feel and driving experience of your scooter. Do not
put excessive pressure on the dial. Only turn as far as the dial stops.
When driving in pedestrian areas such as shopping precincts and busy pavement areas
always respect other pedestrians and turn the maximum speed down so that the scooter
travels at the walking pace of others around you.
D –On/Off Key
The key switch is located on the top of the tiller. Simply insert the key and turn clockwise
to switch the power on. The display will light up to indicate the power is on. There may be
a slight delay before the thumb levers operate as the controller checks the scooter’s
circuits. Never leave the key in the switch unattended to prevent unauthorised use. Do not
switch the power off to stop the scooter unless it is an emergency. The scooter will stop
very abruptly if stopped in this way.
E –Front Light
This button operates the LED headlight.
A
C
D

10
Brake Release / Freewheel Operation
The brake release lever is situated at the right rear of the scooter. This lever allows you to
disengage the drive mechanism and push the scooter in ‘freewheel’ mode. To disengage
the drive, push the lever forward until you reach the stop position (indicated by the ‘N’
direction.)
Simply push the lever toward the back of the scooter to re-engage the drive mechanism
(‘D’ position.) The scooter will not operate when the lever is in the disengaged position.
The scooter must be turned off and on by the key switch to reset the circuits before it will
resume normal operation. The scooter will beep continually if the brake is disengaged
when it is switched on.
Caution! Never leave the scooter unattended while in freewheel mode as it will roll
away down an incline. ‘Freewheel’ mode should only be used in an emergency to move
the scooter due to power failure. NEVER move the scooter in this mode while it is occupied.
NEVER tow the scooter.
When in freewheel mode the scooter may be pushed on level ground at a walking pace.
The scooter will ‘auto-brake’ if this speed is exceeded.
NEVER sit on the scooter and freewheel down a hill as this can cause permanent damage
to the motor, brake and controller due to excessive regenerative braking. The scooter
can only be moved at a walking pace when in freewheel mode.

11
Starting to Drive
Getting Started
Note: You must fully charge the batteries prior to first use (see ‘Batteries and Charging’)
Select an area with plenty of space.
Get on the scooter by lifting the arm and sliding onto the seat. Ensure the seat is securely
locked in the forward-facing position before driving. Adjust the tiller and seat if necessary
(see ‘Adjustments’). DO NOT use the tiller to fully support you during transfers.
The scooter’s speed and direction is controlled by the ‘wig-wag’ lever. The arrows shown
in the image above show the direction in which the scooter will move when the lever is
operated as indicated.
Driving Off
Insert the key and switch on the power and initially set the speed control to a low setting.
The further you pull the lever the faster the scooter will travel, but only to the maximum
speed that has been selected. Release the lever and the scooter will come to a smooth,
controlled stop.
Caution! DO NOT switch off the power to stop the scooter as this will cause the
transmission to lock and the scooter will come to an abrupt stop, which could possibly
cause injury. This procedure should only be used in an emergency.
Steering
Steering the scooter is light and easy. Ensure you give obstacles a wide clearance to
avoid the rear wheels catching. When steering through limited spaces, turn the tiller in the
direction that you wish to go and apply power gently. The scooter can turn very tightly
with complete stability at slow speeds.
Caution! NEVER turn sharply at high speeds as it can make the scooter unstable. The
maximum speed should be set at 50%.
Reversing
Before reversing ensure the area behind the scooter is free from any obstacles or hazards.
AAdjust the speed setting to low before you reverse. Steer wide of all corners and obstacles.
Caution! Do not reverse onto a main thoroughfare.

12
Continued…
Ramps / Slopes
The stability of your scooter depends on several factors such as seat height, angle of
gradient and the user’s height and weight. When approaching an incline, do so directly
and not at an angle and avoid making turns where possible.
Surfaces
Your scooter will perform well over many surfaces. However, avoid long grass, loose
gravel, sand, mud and ice.
Transferring
Lift the armrest from the side you wish to leave or sit on the scooter. Use an aid for balance
if required. DO NOT use the tiller or armrests to support the full weight of your body during
transfers.
Storage
Your scooter should be stored in a dry environment, preferably a garage or shed. Tarps
and covers may create condensation during certain weather conditions. If your scooter
is to be stored for prolonged periods of time, fully charge the batteries and disconnect
the battery plugs.
Very cold weather can severely deplete battery condition (up to 40%). If left for any
period during cold weather, it is very important that the scooter is fully charged before
use.
Batteries and Battery Chargers
Batteries
Charge the batteries completely (8-12 hours) prior to first use.
The FOXTR I uses two 12Amp, 12 Volt AGM batteries. The batteries are located in a battery
pack under the front of the seat. They can be easily removed by simply lifting by the
handle(s) on the top. Always make sure the batteries are correctly relocated before use.
Low temperatures, rough terrain and the weight of the user can affect battery
performance. Your battery gauge is a guide only to the level of charge remaining in your
batteries and will give its best indication while the scooter is moving.
Note: Batteries recommended by FOXTR Scooters MUST be used if they need to be
replaced. An authorised FOXTR Scooters dealer must carry out battery replacement.

13
Continued…
Battery Charger
The battery charger is a 2-amp switch mode type off board. The battery charging port is
located on the front of the battery box (see image below). Before using your scooter for
the first time be sure to fully charge the batteries, this may take up to 12 hours.
To charge the batteries connect the 3-pin male charger plug into the charging sockets –
see page 19. Plug the 3-pin mains plug into a wall socket and switch on. A constant red
light will show when the battery charger is connected, and charging is underway. The
green LED will light when the charging cycle is complete. Always turn off mains power to
the charger before disconnecting the plug from the battery box.
Caution! Do not charge the batteries for longer than 12 hours. Always charge the
batteries in a well-ventilated indoor area. You must continue to charge the batteries
even if the scooter is not to be used for a prolonged period of time (2 to 3 weeks). Failure
to do so could result in permanent damage and render the batteries unusable. Whenever
possible do not interrupt the charge cycle until the batteries are fully charged. Continual
interruption can permanently damage the batteries. If the charging lead should get
damaged discontinue use immediately and seek a replacement from your dealer. ONLY
USE THE CHARGER SUPPLIED WITH YOUR SCOOTER. Do not leave the charger plugged into
to the charger port after the charge is complete. ALWAYS remove the keys from the
scooter when charging.
Disposing and recycling of used batteries
Batteries must always be recycled correctly. Do not dispose of them in your domestic
garbage bin.
For further information regarding your nearest recycling facility please contact your
municipal authority.
Circuit Breaker

14
Dismantling & Re-Assembly
The scooter can be easily and quickly dismantled for easy transportation. Always remove
the seat and battery pack before attempting to disassemble the scooter.
Lift the front part of the scooter by the seat post whilst pulling up on the release lever as
indicated by the arrow below. The scooter will now be in two parts.
To re-assemble, let the rear section of the scooter rest backwards on the anti-tipper
wheels. Lift the front section by the seat post towards the rear section and locate the
‘lugs’ on each side of the chassis over the main tube of the rear section as shown below.
The front can then be gently lowered into position. When lowered, push down on the seat
post and you will hear the front and rear section click into place.
To ensure a secure connection is made pull up on the seat post to make sure the rear
part is properly connected.

15
Maintenance
Product Life Expectancy
Your scooter has been designed to provide the user with a long, reliable life provided it is
correctly maintained and regularly serviced by an authorised dealer. However, due to
inevitable wear and tear and technological improvements it is recommended that the
average useable life of this scooter is five years.
General Cleaning
The shrouds and seat of the scooter should be cleaned using a damp cloth and gentle
detergent. Do not use abrasive cleaners or solvents, as this will damage the plastic
components. Do not spray water (hose or pressure washer) onto the scooter as this may
cause damage to the electronics.
Routine Maintenance
We suggest that your scooter should undergo a full service at least once a year by an
authorised FOXTR Scooters dealer.
Please check the following on a weekly basis:
•Tires are in good condition
•Front wheels spin freely
•Moving parts, pivots and frame fixings are not damaged or worn
•All hand knobs and levers are secure
Troubleshooting
Your scooter is fitted with the latest in electronic controls that are programmed to protect
the electrical system from abnormal overloads.
Fuses
There are two fuses on the battery cables to give protection against possible overload on
the wiring.
Check List
If your scooter fails to operate, please check the following:
•The unit is switched on.
•All plugs and connections are firmly fixed.
•Battery level shows full charge.
•Freewheeling device is in the drive position.
•Circuit breaker has not tripped if fitted. (See previous image)

16
Continued…
If the freewheel device has been operated with the scooter switched on, the scooter will
not operate until the key switch has been turned off and on again.
Should a fault occur, the fault will be identified by a beeping sequence which relates to
the fault in the table below.
Beep
Code
Description
Scooter
Condition
Action
1
Charge batteries
Scooter may
run slowly
Batteries less than 23.3v. Charge as
soon as possible.
2
Bad motor
connection.
Scooter will
not run
Check all connections between the
motor and the controller.
3
Motor short circuit.
Scooter will
not run
Check all connections between the
motor and the battery.
4
Not used.
5
Not used.
6
Inhibit circuit
activated.
Scooter will
not run
Check charger is not still connected
or a controller fault.
7
Throttle pot error.
Scooter will
not run
Check wig wag lever is in neutral
position. Faulty potentiometer.
8
Controller fault.
Scooter will
not run
Check all connections are secure.
Switch scooter on and off, this may
clear the code.
9
Magnetic brake
error.
Scooter will
not run
Check scooter is not in freewheel.
Check brake connections.
Note: Should your scooter fail to operate after checking these possible problems, consult
your local FOXTR Scooters dealer immediately.
If the scooter is switched on and not operated for a period of time (approx. 10 minutes) it
may enter ‘sleep’ mode. Simply switch the scooter off and on to reset the controller.

17
Further Information
Safety Information Regarding Electromagnetic Interference (EMI)
Scooters and powerchairs are designed to operate under certain conditions. However,
radio waves or electromagnetic fields may affect the operation of the scooter. The
source of EMI could be radio or television transmitters or portable devices such as mobile
phones, portable CB radios etc.
Should any unintentional movement occur turn the scooter off as soon as safely possible.
Solar Energy
During periods of sunny weather, it is possible that surfaces of your scooter may reach
high temperatures (as with motor vehicles). Please take precautions if leaving the scooter
in direct sunlight for any period of time. Seek shade or cover the seat and hand controls
to keep any temperature increases to a minimum.
Health Factors
Suitability for this product has been assessed on the user’s current state of health. It is
essential that the user regularly monitor their ability to use the scooter safely.
General Use
Take heed of the information given in this manual regarding safety and the maintenance
of your scooter. If adhered to, your scooter should give you years of reliable mobility.
Storage and General Care
We recommend that the scooter is always stored in a dry environment such as a garage
or shed to protect the chassis and other components from corrosion. Do not leave the
scooter outside during rain or snow storms. If the scooter is wet, wipe with a dry cloth to
ensure there is no ingress of water into the internal components of the scooter.
During everyday use, do not use in rain showers or travel through puddles. Avoid use in
areas where the scooter could become contaminated with sand or abrasive materials.
Emergency Procedures
Should your scooter behave erratically or become unresponsive while driving, release the
wig-wag lever so it may return to the neutral position and switch off the power at the key/
switch. These procedures will stop the scooter and activate the braking system,
preventing any further uncontrolled manoeuvres.
Note: Switching the power off at the key / switch can cause the scooter to stop abruptly
and should only be used to stop the scooter during an emergency as this can damage
the drive unit.

18
Continued…
Product Stability
Scooters and powered wheelchairs are designed to allow the user flexibility of movement
in restricted areas. Driving at maximum speed and attempting sharp turns can create a
situation where the product becomes unstable. Therefore, it is essential that the user pay
attention to the guidance set out in this manual.
For maximum stability the speed setting should be set up to 50% of the maximum available
(halfway between the tortoise and the hare or just entering the red sector on the speed
indicator depending on the model.)
The main factors affecting stability are:
•Maximum speed setting
•Seat height
•User movement
•User’s manoeuvres
•Gradients or slopes
Please keep your speed to a level where you can safely stop without having to make any
erratic turns.
Do not load bags etc. on the back of the seat as this will affect the centre of gravity and
could cause instability.
Do not lean outside of the ‘footprint’ of the product, especially while moving. Avoid
making turns on gradients or slopes.
Driving in Pedestrian Areas
As mentioned previously, when using the scooter in pedestrian areas, always lower your
maximum speed to that of the pedestrians around you. Remember the stopping distance
of your scooter and always allow enough space to stop safely to avoid collisions with
pedestrians or other objects.

19
Charging Socket Locations
The FOXTR I has two locations to charge the batteries. It has a socket on the rear of the
tiller. For off board charging, the scooter has charging sockets on the front of the battery
pack.
Tiller:
Socket:

Warranty Terms and Conditions
This is to certify that your FOXTR Scooters product is warranted for a period of 24 months
for electronic, controller and drive-train components, 12 months for batteries and limited
lifetime warranty on the frame. All warranties are activated on the date of original
purchase.
Should a defect or operating fault arise within this period, the Dealer from where the
product was originally purchased should be notified immediately. Failure to register the
fault may invalidate the warranty.
The Dealer from where the product was purchased is responsible for any warranty repairs.
FOXTR Scooters warrants that if a fault occurs within this period due to faulty workmanship
or materials that the product will be repaired (or replaced at the Company’s discretion)
free of charge.
Any unauthorised modifications will invalidate the warranty.
Parts which are subjected to normal wear and tear, accidental damage, neglect or
misuse are excluded from this warranty. Normal wear and tear includes tires, chassis
covers, bulbs, seat coverings etc.
Component parts replaced outside this period carry a six-month warranty. (Standard
terms and conditions apply for this period).
Model:
Serial No:
Purchase Date:
Dealer Stamp
FOXTR Scooters
A Division of Vital Mobility Medical Supplies Inc.
130 Bass Pro Mills Dr. Unit 62
Maple, Ontario, Canada L4K5X2
Tel: [phone]
Email: [email protected]om
www.foxtrscooters.com
FOXTR Scooters reserve the right to change specifications without prior notice