
Contents 6
Clearing Jams............................................................................................ 376
Avoiding Jams .............................................................................. 377
Identifying the Location of Paper Jams......................................... 378
Clearing Paper Jams From the ADF ............................................ 379
Clearing Paper Jams From the Front of the Printer...................... 383
Clearing Paper Jams From the Back of the Printer ...................... 384
Clearing Paper Jams From the Center Output Tray ..................... 386
Jam Problems............................................................................... 389
Basic Printer Problems .............................................................................. 390
Display Problems....................................................................................... 391
Printing Problems ...................................................................................... 392
Print Quality Problems...............................................................................394
The Output Is Too Light ................................................................ 395
Toner Smears or Print Comes Off/Stain on Back Side................. 396
Random Spots/Blurred Images..................................................... 397
The Entire Output Is Blank............................................................ 398
Streaks Appear on the Output ...................................................... 399
Mottle ............................................................................................ 400
Ghosting ....................................................................................... 401
Fog................................................................................................ 402
Bead-Carry-Out (BCO) ................................................................. 403
Auger Mark ................................................................................... 404
Wrinkled/Stained Paper ................................................................ 405
The Top Margin Is Incorrect.......................................................... 406
Protrudent/Bumpy Paper .............................................................. 407
Copy Problem............................................................................................ 408
Copy Quality Problems.............................................................................. 409
Fax Problems ........................................................................................... 410
Scanning Problems ................................................................................... 412
Scan Driver/Printer Utility Problems .......................................................... 414
Other Problems ......................................................................................... 415
Understanding Printer Messages ..............................................................416
Contacting Service .................................................................................... 424
Getting Help............................................................................................... 425
LCD Panel Messages ................................................................... 426
SimpleMonitor Alerts..................................................................... 427
Obtaining the Product Information ................................................ 428
Non-Genuine Mode ................................................................................... 429
The Operator Panel ...................................................................... 430
The Printer Setting Utility .............................................................. 431
11 Maintenance ............................................................................ 433
Cleaning the Printer................................................................................... 434
Cleaning the Scanner ................................................................... 435
Cleaning the ADF Feed Roller ..................................................... 437
Replacing the Toner Cartridge ..................................................................438