10
Troubleshooting
Please check the following items before considering a problem to
be a malfunction. If the problem persists even after taking action,
please contact the FUJIFILM service center for repair in your
country or visit the website below.
FUJIFILM website: http://www.fujifilm.com/
If the following problem occurs���
Problem Possible causes and solutions
I cannot turn on
the printer.
• The battery may not be charged. Please
charge the printer.
• You did not press the Power button for
long enough. Press and hold the Power
button for approximately 1 second.
The battery
loses its charge
quickly.
If you use the printer in a very cold
environment, the battery will drain quickly.
Please keep the printer warm before
printing.
The power cut
off during use.
The battery level may be low. Please charge
the printer.
Charging does
not start.
Make sure that the USB power adapter plug
is properly connected to the power outlet.
The printer takes
too long to
charge.
At low temperatures, charging may take
longer.
Charging stops
during charging.
Charge the battery in a temperature range of
+5 °C to +40 °C. If you cannot charge the
printer in this range, contact your FUJIFILM
dealer or support center.
The printer does
not function
normally.
• There may be a temporary malfunction.
Please press the reset button. If the printer
still does not function normally, please
contact our repair service center for repair.
• The battery may not be charged. Please
charge the printer.
The film pack
does not load or
does not load
correctly.
• Please use FUJIFILM instax WIDE Instant
Film (other films cannot be used).
• Align the yellow mark on the film pack
with the yellow alignment marker on the
printer body, once aligned load the film
into the printer.
The film does
not unload.
• The film may be misaligned due to an
impact such as vibration or dropping.
Please load a new film pack.
• If the film is jammed, turn the printer off
and turn it on again. If the problem
persists, remove the jammed film and
then load a new film pack.
Some or all of
the finished
prints are white.
Do not open the film door until the film has
been used up. If the film door is opened with
film remaining, the film will be exposed and
become white.
Specifications
Recording method 3-color exposure with OLED
Film used FUJIFILM instax WIDE Instant Film (sold
separately)
Number of films 10 films/pack
Image size 62 mm × 99 mm
Supported image
size
800 × 1260 dots
Printing resolution 12.5 dots/mm (318 dpi, 80 μm dot pitch)
Printing levels 256 levels per color (RGB)
Interface Standard compliance: Bluetooth Ver. 4.2
(BLE)
Supported image
format
JPEG, PNG, HEIF, DNG
Printing time Image recording - photo output (fed out):
Approximately 12 sec.
Approximate
printing capacity
Approximately 100 prints (from full
charge)
* The number of prints depends on the
usage conditions.
Power supply Rechargeable lithium ion battery
(internal type: not removable)
Charging time Approximately 80 to 120 minutes
(Charging time depends on the
temperature and battery remaining level)
Power consumption Approximately 3 W
Operating
environment
Temperature: +5 ºC to +40 ºC
Humidity: 20% to 80% (no condensation)
Main unit
dimensions
139 mm × 127.5 mm × 33.7 mm
(excluding projecting parts)
Main unit mass Approximately 340 g (excluding film
pack)
Supplied accessory Micro USB cable (BOD700-101, Length:
30 cm)
Stand (1)
Strap (1)
*The above specifications are subject to change for performance
improvement.
