Fujitsu SPARC M10-1 User manual

Fujitsu M10-1/SPARC M10-1
Service Manual
Manual Code: C120-E681-08EN
November 2014

Copyright © 2007, 201
4
, Fujitsu Limited. All rig
h
ts reserved.
Ora le
and/or its affiliates provided te hni al input and review on portions of this material.
Ora le
and/or its affiliates and Fujitsu Limited ea h own or ontrol intelle tual property rights relating to produ ts and te hnology des ribed in this do ument, and su h produ ts,
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Per
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UNIX
is a registered trademark of The Open Group.
Ora le
and Java are registered trademarks of Ora le and/or its affiliates.
Fujitsu
and the Fujitsu logo are registered trademarks of Fujitsu Limited.
SPARC
Enterprise, SPARC64, SPARC64 logo and all SPARC trademarks are trademarks or registered trademarks of SPARC International, In . in the United States and other
ountries and used under li ense.
Other
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U.S.
GOVERNMENT END USERS: Ora le programs, in luding any operating system, integrated software, any programs installed on the hardware, and/or do umentation, delivered
to U.S. Government end users are " ommer ial omputer software" pursuant to the appli able Federal A quisition Regulation and agen y-spe ifi supplemental regulations. As su h,
use, dupli ation, dis losure, modifi ation, and adaptation of the programs, in luding any operating system, integrated software, any programs installed on the hardware, and/or
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DOCUMENTATION
IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH
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est une marque déposée de The OpenGroup.
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et Java sont des marques déposées d'Ora le Corporation et/ou de ses affiliés.
Fujitsu
et le logo Fujitsu sont des marques déposées de Fujitsu Limited.
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Enterprise, SPARC64, le logo SPARC64 et toutes les marques SPARC sont utilisées sous li en e et sont des marques déposées de SPARC International, In ., aux Etats-Unis et
dans d'autres pays.
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autre nom mentionné peut orrespondre à des marques appartenant à leurs propriétaires respe tifs.
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e logi iel, ou la do umentation qui l'a ompagne, est on édé sous li en e au Gouvernement des Etats-Unis, ou à toute entité qui délivre la li en e de e logi iel ou l'utilise pour le
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U.S.
GOVERNMENT END USERS: Ora le programs, in luding any operating system, integrated software, any programs installed on the hardware, and/or do umentation, delivered
to U.S. Government end users are " ommer ial omputer software" pursuant to the appli able Federal A quisition Regulation and agen y-spe ifi supplemental regulations. As su h,
use, dupli ation, dis losure, modifi ation, and adaptation of the programs, in luding any operating system, integrated software, any programs installed on the hardware, and/or
do umentation, shall be subje t to li ense terms and li ense restri tions appli able to the programs. No other rights are granted to the U.S. Government.
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SAUF
MENTION CONTRAIRE EXPRESSEMENT STIPULEE AU DIT CONTRAT, ORACLE OU FUJITSU LIMITED ET/OU LES SOCIETES AFFILIEES A L'UNE OU L'AUTRE
ENTITE DECLINENT TOUT ENGAGEMENT OU GARANTIE, QUELLE QU'EN SOIT LA NATURE (EXPRESSE OU IMPLICITE) CONCERNANT CE PRODUIT, CETTE
TECHNOLOGIE OU CE DOCUMENT, LESQUELS SONT FOURNIS EN L'ETAT. EN OUTRE, TOUTES LES CONDITIONS, DECLARATIONS ET GARANTIES EXPRESSES OU
TACITES, Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE, A L'APTITUDE A UNE UTILISATION PARTICULIERE OU A
L'ABSENCE DE CONTREFACON, SONT EXCLUES, DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE. Sauf mention ontraire expressément stipulée dans e ontrat,
dans la mesure autorisée par la loi appli able, en au un as Ora le ou Fujitsu Limited et/ou l'une ou l'autre de leurs so iétés affiliées ne sauraient être tenues responsables envers une
quel onque partie tier e, sous quelque théorie juridique que e soit, de tout manque à gagner ou de perte de profit, de problèmes d'utilisation ou de perte de données, ou
d'interruptions d'a tivités, ou de tout dommage indire t, spé ial, se ondaire ou onsé utif, même si es entités ont été préalablement informées d'une telle éventualité.
LA
DOCUMENTATION EST FOURNIE "EN L'ETAT" ET TOUTE AUTRE CONDITION, DECLARATION ET GARANTIE, EXPRESSE OU TACITE, EST FORMELLEMENT
EXCLUE, DANS LA MESURE AUTORISEE PAR LA LOI EN VIGUEUR, Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE,
A L'APTITUDE A UNE UTILISATION PARTICULIERE OU A L'ABSENCE DE CONTREFACON.

Contents
Preface xiii
Chapter 1 Before Starting Maintenance Work 1
1.1 Warning/Caution Indications 1
1.2 Labels/Tags 2
1.3 Notes on Safety 3
1.4 Notes on Static Electricity 4
1. Other Precautions
1.6 Emergency Power Off 6
Chapter 2 Understanding the System Components 9
2.1 Identifying the Names and Locations of Components 9
2.2 Confirming the Functions
of the Operation Panel 12
2.2.1 Display function of the operation panel 13
2.2.2 Control function of the operation panel 13
2.3 Checking the LED Indications 16
2.3.1 Operation panel LEDs 16
2.3.2 LEDs on the rear panel (System locator) 17
2.3.3 LEDs on each component 18
Chapter 3 Tro bleshooting 21
3.1 Suspected Failure
Conditions 21
3.2 Determining the Causes of Failures 21
3.3 Identifying a Failure 22
iii

3.3.1 Checking the LED indications 23
3.3.2 Checking error messages 23
3.3.3 Checking the status of a component 23
3.3.4 Checking the status of a PCI expansion unit 2
3.3. Checking log information 2
3.3.6 Checking the messages of the predictive self-repairing tool 26
3.3.7 Identifying the location of the chassis requiring maintenance 27
3.4 Downloading Error Log Information 28
Chapter 4 Preparing for Maintenance 29
4.1 Preparing Tools Required for Maintenance 29
4.2 Confirming the System Configuration 29
4.2.1 Confirming the hardware configuration 30
4.2.2 Confirming the software and firmware configurations 30
4.2.3 Confirming the FRU information and resource information 31
4.3 Understanding Types of Maintenance 32
Chapter
5 Understanding the Preparations for Enabling Maintenance 35
.1 Releasing an FRU from the System with the replacefru Command 3
.2 Stopping the System 37
.2.1 Stopping the system with an XSCF command 37
.2.2 Stopping the system from the operation panel 38
.3 Accessing Components 38
.3.1 Removing the power cords 38
.3.2 Pulling
the chassis out from the rack 40
.3.3 Opening the fan cover 41
.3.4 Removing the upper cover 43
.3. Removing the air duct and PSU backplane cover 43
.3.6 Releasing the cable guide lock 4
Chapter 6 Understanding the Preparations for Restoring the System 47
6.1 Incorporating an FRU into the
System with the replacefru Command
47
6.2 Starting the System 48
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6.2.1 Starting the system with an XSCF command 49
6.2.2 Starting the system from the operation panel 0
6.3 Restoring the Chassis 0
6.3.1 Locking the cable guide 0
6.3.2 Installing the air duct and PSU backplane cover 1
6.3.3 Installing the upper cover 3
6.3.4 Closing the fan cover 3
6.3. Putting the
chassis into the rack
6.3.6 Installing the power cords 6
Chapter 7 Maintaining the Motherboard Unit 59
7.1 Location of the Motherboard Unit 9
7.2 Before Maintaining the Motherboard Unit 60
7.2.1 Types of maintenance 61
7.2.2 Flow of maintenance 61
7.2.3 Precautions for replacement 61
7.3 Preparing the Motherboard Unit for Removal 62
7.4 Removing the Motherboard Unit 63
7.4.1 Accessing the motherboard unit 63
7.4.2 Removing the motherboard unit 64
7. Switching the microSD Card 68
7.6 Installing the Motherboard Unit 73
7.6.1 Installing the motherboard unit 73
7.6.2 Restoring the chassis 80
7.7 Restoring the System 81
Chapter 8 Maintaining Memory 85
8.1 Memory Configuration 8
8.2 Checking
the Memory Configuration Rules 87
8.2.1 Memory installation rules 87
8.2.2 Checking memory information 88
8.3 Before Maintaining Memory 89
8.3.1 Types of maintenance 90
Contents v

8.3.2 Flow of maintenance 90
8.3.3 Precautions for replacement 90
8.3.4 Precautions for expansion 90
8.3. Precautions for removal 91
8.4 Enabling the Removal of Memory 91
8. Removing Memory 92
8. .1 Accessing memory 92
8. .2 Removing memory 92
8.6 Installing Memory 93
8.6.1 Installing memory 93
8.6.2 Restoring the chassis 94
8.7 Restoring the System 94
Chapter 9 Maintaining the Power S pply Units 95
9.1 Configuration of the Power Supply Units 9
9.2 Before Maintaining a Power Supply Unit 96
9.2.1 Types of maintenance 96
9.2.2 Flow of maintenance 97
9.2.3 Precautions for replacement 97
9.3 Enabling the Removal of a Power Supply Unit 97
9.3.1 Active/hot maintenance 98
9.3.2 Inactive/hot
maintenance (system stopped/hot maintenance) 99
9.3.3 Inactive/cold maintenance (system stopped/cold maintenance)
100
9.4 Removing a Power Supply Unit 101
9. Installing a Power Supply Unit 102
9.6 Restoring the System 102
9.6.1 Active/hot maintenance 102
9.6.2 Inactive/hot maintenance (system stopped/hot maintenance) 104
9.6.3 Inactive/cold maintenance (system stopped/cold maintenance)
10
Chapter 10 Maintaining the Fan Units 107
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10.1 Configuration of the Fan Units 107
10.2 Before Maintaining a Fan Unit 108
10.2.1 Types of maintenance 109
10.2.2 Flow of maintenance 109
10.2.3 Precautions for replacement 109
10.3 Enabling the Removal of a Fan Unit 110
10.3.1 Active/hot maintenance 110
10.3.2 Inactive/hot maintenance (system stopped/hot maintenance)
110
10.3.3 Inactive/cold maintenance (system stopped/cold maintenance)
111
10.4 Removing a Fan Unit 111
10.4.1 Accessing a fan unit 112
10.4.2 Removing a fan unit 112
10. Installing a Fan Unit 113
10. .1 Installing a fan unit 113
10.6 Restoring the System 113
10.6.1 Active/hot maintenance 113
10.6.2 Inactive/hot maintenance (system stopped/hot maintenance)
114
10.6.3 Inactive/cold maintenance (system stopped/cold maintenance)
114
Chapter
11 Maintaining the Internal Disks 117
11.1 Configuration of the Internal Disks 117
11.1.1 Disk slot number 118
11.2 Before Maintaining an Internal Disk 121
11.2.1 Types of maintenance 121
11.2.2 Flow of maintenance 121
11.2.3 Precautions for expansion 122
11.2.4 Precautions for reduction 122
11.3 Enabling the Removal of an Internal Disk 122
Contents vii

11.3.1 Active/hot maintenance 122
11.3.2 Inactive/hot maintenance (system stopped/hot maintenance)
124
11.3.3 Inactive/cold maintenance (system stopped/cold maintenance)
124
11.4 Removing an Internal Disk 124
11. Installing an Internal Disk 126
11.6 Restoring the System 126
11.6.1 Active/hot maintenance 126
11.6.2 Inactive/hot maintenance (system stopped/hot maintenance)
127
11.6.3 Inactive/cold maintenance (system stopped/cold maintenance)
128
Chapter 12 Maintaining
the PCI Express Cards 129
12.1 Configuration of the PCIe Cards 129
12.2 Before Maintaining a PCIe Card 130
12.2.1 Types of maintenance 131
12.2.2 Flow of maintenance 131
12.2.3 Precautions for replacement 131
12.2.4 Precautions for expansion 131
12.2. Precautions for reduction 132
12.3 Enabling the Removal of a PCI Express Card 132
12.4 Removing a PCI Express Card 133
12.4.1 Accessing a PCIe card 133
12.4.2 Removing a PCI Express riser 133
12.4.3 Removing a PCIe card 134
12. Installing a PCI Express Card 13
12. .1 Installing a PCI Express card 13
12. .2 Installing a PCIe riser 136
12. .3 Restoring the chassis 136
12.6 Restoring the System 137
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Chapter 13 Maintaining the PSU Backplane 139
13.1 Position of the PSU Backplane 139
13.2 Before Maintaining the PSU Backplane 140
13.2.1 Types of maintenance 140
13.2.2 Precautions for replacement 141
13.3 Enabling the Removal of the PSU Backplane 141
13.4 Removing the PSU Backplane 142
13.4.1 Accessing the PSU backplane 142
13.4.2 Removing the
PSU backplane 142
13. Installing the PSU Backplane 148
13. .1 Installing the PSU backplane 148
13. .2 Restoring the chassis 1 1
13.6 Restoring the System 1 1
Chapter 14 Maintaining the HDD Backplane 153
14.1 Position of the HDD Backplane 1 3
14.2 Before Maintaining the HDD Backplane 1 4
14.2.1 Types of maintenance 1
14.2.2 Precautions for replacement 1
14.3 Enabling the Removal of the HDD Backplane 1
14.4 Removing the HDD Backplane 1 6
14.4.1 Accessing the HDD backplane 1 6
14.4.2 Removing the HDD backplane 1 6
14. Installing the HDD Backplane 160
14. .1 Installing the HDD backplane 160
14. .2 Restoring the chassis 163
14.6 Restoring the System 163
Chapter 15 Maintaining the Operation
Panel 165
1 .1 Location of the Operation Panel 16
1 .2 Before Maintaining the Operation Panel 166
1 .2.1 Types of maintenance 166
1 .2.2 Flow of maintenance 166
Contents ix

1 .2.3 Precautions for replacement 166
1 .3 Enabling the Removal of the Operation Panel 167
1 .4 Removing the Operation Panel 167
1 .4.1 Accessing the operation panel 168
1 .4.2 Removing the operation panel 168
1 . Installing the Operation Panel 170
1 . .1 Installing the operation panel 170
1 . .2 Restoring the chassis 171
1 .6 Restoring the System 171
Chapter
16 Maintaining the Cable Kit 173
16.1 Location of the Cable Kit 173
16.2 Before Maintaining the Cable Kit 17
16.2.1 Types of maintenance 17
16.2.2 Flow of maintenance 17
16.3 Enabling the Removal of the Cable Kit 17
16.4 Removing the Cable Kit 176
16.4.1 Accessing the cable kit 176
16.4.2 Removing the cable
kit 177
16. Installing the Cable Kit 182
16. .1 Installing the cable kit 182
16. .2 Restoring the chassis 18
16.6 Restoring the System 18
Appendix A Component List 187
Appendix B Component Specifications 189
B.1 Motherboard Unit 189
B.2 Power Supply Unit 189
B.3 Fan Unit 190
B.4 Internal Disk 190
B. PCI Express Card 191
B.6 Backplanes 191
B.7 Operation Panel 193
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Appendix C Oracle Solaris Commands Related to Tro bleshooting 195
C.1 iostat(1M) Command 19
C.2 prtdiag(1M) Command 197
C.3 prtconf(1M) Command 200
C.4 netstat(1M) Command 203
C. ping(1M) Command 204
C.6 ps(1) Command 206
C.7 prstat(1M) Command 207
Appendix D External Interface Specifications 209
D.1 Serial Port 209
D.1.1 Wire connection chart of serial cable 210
D.2 USB Port 210
D.3 SAS Port 210
D.4 RESET switch 211
Index 213
Contents xi

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Preface
This document describes the maintenance procedure for Oracle or Fujitsu SPARC
M10-1 The maintenance work should be performed by service engineers and/or field
engineers
Fujitsu M10 is sold as SPARC M10 Systems by Fujitsu in Japan
Fujitsu M10 and SPARC M10 Systems are identical products
The preface includes the following sections:
■Audience
■Related
Documentation
■Text
Conventions
■Notes
on Safety
■Syntax
of the Command-Line Interface (CLI)
■Document
Feedback
Audience
This document is intended for service engineers and field engineers who perform
maintenance work on the system
xiii

Documentation Related to SPARC M10 Systems (*1)
Fujitsu M10/SPARC M10 Systems Getting Started Guide (*2)
Fujitsu M10/SPARC M10 Systems Quick Guide
Fujitsu M10/SPARC M10 Systems Important egal and Safety Information (*2)
Software icense Conditions for Fujitsu M10/SPARC M10 Systems
Fujitsu M10/SPARC M10 Systems Safety and Compliance Guide
Fujitsu M10/SPARC M10 Systems Security Guide
Fujitsu M10/SPARC M10 Systems/SPARC Enterprise/PRIMEQUEST C mm n Installati n Planning
Manual
Fujitsu M10/SPARC M10 Systems Installation Guide
Fujitsu M10-1/SPARC M10-1 Service Manual
Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual
Crossbar Box for Fujitsu M10/SPARC M10 Systems Service Manual
PCI Expansion Unit for Fujitsu M10/SPARC M10 Systems Service Manual
Fujitsu M10/SPARC M10 Systems PCI Card Installation Guide
Fujitsu M10/SPARC M10 Systems System Operation and Administration
Guide
Fujitsu M10/SPARC M10 Systems Domain Configuration Guide
Fujitsu M10/SPARC M10 Systems XSCF Reference Manual
Fujitsu M10/SPARC M10 Systems RCI User Guide (*3)
Fujitsu M10/SPARC M10 Systems XSCF MIB and Trap ists
Fujitsu M10/SPARC M10 Systems Product Notes
Fujitsu M10/SPARC M10 Systems Glossary
*1 The listed manuals are subject t change with ut n tice.
*2
Printed manuals are pr vided with the pr duct.
*3 This d cument applies specifically t the FUJITSU M10 and FUJITSU ETERNUS st rage system.
Related Documentation
All documents for your server are available online at the following sites:
■Sun
Oracle software-related documents (Oracle Solaris, etc )
http://www oracle com/documentation/
■Fujitsu
documents
Japanese site
http://jp fujitsu com/platform/server/sparc/manual/
Global site
http://www.fujitsu.com/global/services/computing/server/sparc/downloads/manual/
The following table lists documents related to SPARC M10 Systems
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Font/Symbol Meaning Example
A
aBbCc123 What
y u type, when c ntrasted with n-screen
c mputer utput.
This f nt is used t indicate an example f
c mmand input.
XSCF>adduserjsmith
AaBbCc123 The
names f c mmands, files, and direct ries;
n-screen c mputer utput.
This f nt is used t indicate an example f
c mmand input in the frame.
XSCF>showuser-P
UserName:
jsmith
Privileges: useradm

auditadm
Italic Indicates the name f a reference manual. See the Fujitsu M10/SPARC M10
Systems Installation Guide.
" " Indicates the names f chapters, secti ns, items,
butt ns, r menus.
See "Chapter 2 Netw rk C nnecti n."
Text Conventions
This manual uses the following fonts and symbols to express specific types of
information
Command syntax in the text
While the XSCF commands have a section number of (8) or (1), it is omitted from the
text
The Oracle Solaris commands have a section number such as (1M) in the text
Each command has a section number in a command name to prompt users to refer to
it
Notes on Safety
Read the following documents thoroughly before using or handling any SPARC M10
Systems
■Fujitsu
M10/SPARC M10 Systems Important Legal and Safety Information
■Fujitsu
M10/SPARC M10 Systems Safety and Compliance uide
Preface xv

Syntax of the Command-Line Interface
(CLI)
The command syntax is as follows:
■A
variable that requires the input of a value must be put in Italics
■An
optional element must be enclosed in []
■A
group of options for an optional keyword must be enclosed in [] and delimited
by |
Document Feedback
If you have any comments or requests regarding this document, please take a
moment to share it with us by indicating the manual code, manual title, and page,
and stating your points specifically through the following websites:
■Japanese
site
http://jp fujitsu com/platform/server/sparc/manual/
■Global
site
http://www.fujitsu.com/global/services/computing/server/sparc/downloads/manual/
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Warning
- "WARNING" indicates a potential hazard that could result in death or
serious personal injury if the user does not perform the procedure correctly
Caution
- "CAUTION" indicates a potential hazard that could result in minor or
moderate personal injury if the user does not perform the procedure correctly This
also indicates that damage to the unit itself or other property may occur if the user
does not perform the procedure correctly
Chapter 1
Before Starting Maintenance Work
This chapter describes the safety precautions that must be observed before starting
any maintenance work
Note the meanings of each of the following symbols and labels to ensure that the
work is done correctly
■Warning/Caution
Indications
■Labels/Tags
■Notes
on Safety
■Notes
on Static Electricity
■Other
Precautions
■Emergency
Power Off
1.1 Warning/Caution Indications
This manual uses the following conventions to indicate warning and alert messages,
which are intended to prevent injury to the user and others as well as damage to
property
1

Caution -
Do not remove the labels or tags
Note
- The c ntents f the labels and tags described here may differ fr m th se that are
actually affixed t the chassis.
A
B
1.2 Labels/Tags
This section describes the labels and tags attached to the chassis
Observe the precautions of the standard labels attached to the chassis when
performing maintenance
■The
system name plate label (A in the figure) describes the model number, serial
number, manufacture date, rated voltage/current, number of phases, frequency,
and weight required for maintenance and management
■The
standard label (B in the figure) describes the following certification standards
■Safety:
NRTL/C
- Radio wave: VCCI-A, FCC-A, DOC-A, and KCC
- Safety and radio wave: CE, CCC, BSMI, RCM, and EAC
Figure 1-1
Location of the system name plate label and standard label
■The
RFID tag carries an Asset ID The RFID tag is affixed to the operation panel
Fujitsu M10-1/SPARC M10-1 Service Manual
･
November 20142

Figure 1-2
RFID tag
1.3 Notes on Safety
Observe the following precautions to protect yourself when performing maintenance
■Observe
all the precautions, warnings, and instructions described on the chassis
■Do
not insert foreign objects into the openings in the chassis Any such foreign
object could come into contact with high-voltage circuitry or could short circuit
the components, causing a fire or an electric shock
■Contact
your service engineer to inspect the chassis
Chapter 1 Before Starting Maintenance Work 3

Table 1-1
ESD precauti ns
Item Precautions
Wrist strap Wear an antistatic wrist strap when handling printed b ards.
ESD mat An appr ved ESD mat pr vides pr tecti n fr m static damage
when used with a wrist strap. The mat als acts as a cushi n t
pr tect the small parts that are attached t printed b ards.
Electrical safety
■Confirm
that the voltage and frequency of your input power supply match the
electric rating described on the system name plate label affixed on the chassis
■Wear
a wrist strap when handling an internal disk, a mother board unit, or other
printed boards
■Use
grounded power outlets
■Do
not attempt to make any mechanical or electrical modifications Fujitsu shall
not be responsible for the regulatory compliance of a chassis that has been modified.
Rack-related safety precautions
■Racks
should be fixed to the floor, ceiling, or an adjacent frame
■The
racks may be supplied with a quakeresistant options kit The use of the
quakeresistant options kit prevents the racks from falling over when sliding a
chassis out on a slide rail, either for installation or maintenance
■Prior
to installation or maintenance, a safety assessment should be conducted by a
service engineer in the following cases:
■When
the quakeresistant options kit is not supplied and the rack is not fixed to
the floor with bolts: Confirm safety by checking whether the rack could fall
over, etc when a chassis is pulled out on the slide rail
■When
the rack is to be installed on a raised floor: Check that the raised floor can
bear the load when a chassis is pulled out on the slide rail
■If
the chassis is mounted at the 20U level or higher, use a step ladder
■If
multiple chassis are mounted in a rack, perform maintenance for each of the
chassis
For details of the racks, see "Chapter 2 Planning and Preparing for System
Installation" in the SPARC M10 Systems Installation uide
1.4 Notes on Static Electricity
Observe the precautions related to electrostatic discharge (ESD) as described in Table
1-1 to ensure the safety of personnel and the system
Fujitsu M10-1/SPARC M10-1 Service Manual
･
November 20144