Fujitsu AIRSTAGE UTY-ASGXZ1 User manual

PART NO. 9708313030
SERVICE TOOL for
VRF System
UTY-ASGXZ1 Ver. 2.0
OPERATING MANUAL
CAUTION
Please read the LICENSE AGREEMENT in the manual rst.

Copyright© 2009-2017 Fujitsu General Limited. All rights reserved. 1
LICENSE AGREEMENT
for
“SERVICE TOOL for VRF SYSTEM”
IMPORTANT-READ CAREFULLY
This “SERVICE TOOL for VRF SYSTEM” License Agreement (LICENSE AGREEMENT) is a legal agreement between
you and Fujitsu General Limited (FGL) for the use of VRF SERVICE TOOL products designated below, which includes
computer software and printed materials, and may include online or electronic documentation (SOFTWARE PRODUCT
or SOFTWARE). By installing, copying, or otherwise using the SOFTWARE PRODUCT, you accept to be bound by
all of the terms and conditions of this LICENSE AGREEMENT. If you do not agree to all of the terms and conditions of
this LICENSE AGREEMENT, you may not use the SOFTWARE PRODUCT and shall promptly return the SOFTWARE
PRODUCT to the place from which you have obtained it.
SOFTWARE PRODUCT LICENSE1.
The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as by other
intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed to you, not sold. FGL owns the title,
copyright, and other intellectual property rights in the SOFTWARE PRODUCT.
GRANT OF LICENSE2.
FGL hereby grants you the limited, non-exclusive and non-transferable rights only for the purpose of maintaining and
testing VRF air-conditioning system products (VRF) provided you comply with all terms and conditions of this LICENSE
AGREEMENT.
COPYRIGHT3.
All right, title, and copyright in and to the SOFTWARE PRODUCT, and any copies of the SOFTWARE PRODUCT are
owned by FGL. The SOFTWARE PRODUCT is protected by copyright laws and international treaty provisions. There-
fore, you may copy the SOFTWARE PRODUCT solely for backup or archival purposes.
DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS4.
USE OF SOFTWARE PRODUCT(1)
You may install and use the enclosed SOFTWARE PRODUCT on a single terminal connected to a single computer.
You may not network the SOFTWARE or otherwise use it on more than one computer terminal at the same time.
The infrastructure necessary to use this software (PC, accessories, etc.), shall be prepared separately by you.
LIMITATIONS ON REVERSE ENGINEERING, DECOMPILATION, AND DISASSEMBLY(2)
You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the
extent that applicable law expressly permits such activity notwithstanding this limitation.
RENTAL(3)
You may not rent or lease the SOFTWARE PRODUCT.
SOFTWARE TRANSFER(4)
You may not transfer the SOFTWARE PRODUCT to any person and/or entity (-ies) either payable or free of charge
without the written consent of FGL.
TERMINATION(5)
Without prejudice to any other rights, FGL may terminate this LICENSE AGREEMENT if you fail to comply with the
terms and conditions of this LICENSE AGREEMENT. In such an event, you shall promptly return all originals and
copies of the SOFTWARE PRODUCT to FGL.

2Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
EXPORT RESTRICTIONS5.
You acknowledge that the SOFTWARE PRODUCT is of Japan origin. You agree that neither you nor your customers
intend to or will, directly or indirectly, export or transmit the SOFTWARE PRODUCT to any country to which such export
or transmission is restricted by any applicable regulation or statute, without the prior written consent, if required, of the
authorized governmental entity as may have jurisdiction over such export or transmission.
NO WARRANTY6.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FGL EXPRESSLY DISCLAIMS ANY WARRANTY
FOR THE SOFTWARE PRODUCT. THE SOFTWARE PRODUCT AND ANY RELATED DOCUMENTATION IS
PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OR MERCHANTABILITY OF FITNESS FOR A PARTICULAR
PURPOSE. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SOFTWARE PRODUCT RE-
MAINS WITH YOU.
LIMITATION OF LIABILITY AND CUSTOMER REMEDIES7.
FGL’S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY UNDER THIS LICENSE AGREEMENT SHALL BE, AT
FGL’S OPTION, REPLACEMENT OF THE SOFTWARE WHICH IS RETURNED TO FGL. THIS LICENSE AGREEMENT
SHALL ALSO APPLY TO THE REPLACEMENT SOFTWARE SUPPLIED UNDER THIS SECTION 7.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES8.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FGL BE LIABLE FOR ANY
DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFIT,
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) DIRECT
OR INDIRECT, TO YOU OR TO ANY THIRD PARTY, ARISING OUT OF THE USE OR INABILITY TO USE THIS
PRODUCT, EVEN IF FGL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ENTIRE AGREEMENT9.
This LICENSE AGREEMENT (including any addendum or amendment to this LICENSE AGREEMENT included with
the SOFTWARE PRODUCT) is the entire agreement between you and FGL relating to the SOFTWARE PRODUCT and
supersedes all prior contemporaneous oral or written communications, proposals and representations with respect to
the SOFTWARE PRODUCT or any other subject covered by this LICENSE AGREEMENT.
INDEMNITY10.
You agree to indemnify and hold FGL, and its subsidiaries, afliates, ofcers, agents, co-branders or other partners, and
employees, harmless from any damage, claim or demand, including without limitation reasonable attorneys’ fees, made
by any third party due to or arising out of your violation of the terms and conditions of this LICENSE AGREEMENT, or
your violation of any rights of another person or entity.
GOVERNING LAW AND JURISDICTION11.
To the maximum extent permitted by applicable law, this LICENSE AGREEMENT is governed by the laws of JAPAN. To
the maximum extent permitted by applicable law, you and FGL hereby irrevocably submit to the exclusive jurisdiction of
the Tokyo District Court and other higher courts having jurisdiction in Japan for the settlement of disputes arising under
or in connection with this LICENSE AGREEMENT.

1. Safety precautions
Copyright© 2009-2017 Fujitsu General Limited. All rights reserved. 3
Contents
1. Safety precautions 7
1-1 Safety precautions7
1-2 Precautions when using the Service Tool8
2. Outline 9
  11
3-1 Screen transition11
12
3-2-1 User Registration (at initial starting) ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 12
3-2-2 Login ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 13
3-2-3 Online Site Data Selection ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 14
3-2-4 Name Master Database le selection screen ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 15
3-2-5 Scanning Setting ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 18
3-2-6 Mismatched Unit List ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 22
3-2-7 Address Checker ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 23
26
3-3-1 Import le selection ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 26
4. Data acquisition application right click menu  27
4-1 Outline27
4-1-1 Menu ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 27
4-1-2 Screen transition (online) ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 29
4-1-3 Screen transition (ofine) ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 30
4-2 Re-Scanning31
4-3 Maintenance31
4-3-1 Network Topology Analyzer ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 31
4-3-2 Remote Setting ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 34
4-3-3 System Time Setting ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 36
4-3-4 Manual Setting ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 37
4-3-5 Model Name Writer ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 39

1. Safety precautions
4Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
4-3-6 Central Control Forced Release ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 40
4-3-7 Error Memory Reader ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 41
4-3-8 Time Guard Information ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 43
4-4 Environment Setting44
4-4-1 Display ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 44
4-4-2 Remote Operation ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 46
4-5 Model Data Import48
4-6 User Setting49
4-6-1 Register User ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 50
4-6-2 Change Password ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 51
4-6-3 Change User ID ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 52
4-6-4 Delete User ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 53
54
4-8 Version57
4-9 Exit60
5. Monitor Application 62
5-1 Screen transition62
5-2 Main menu64
5-3 System List65
5-3-1 Name and function of each area ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 65
5-3-2 System List display ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 68
5-4 Detail Diagram69
5-4-1 Name and function of each area ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 69
5-4-2 Detail Diagram specication ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 77
5-5 Detail Status List81
5-5-1 Name and function of each area ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 82
5-5-2 Detail Status List specication ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 84
5-6 Detail Check List86
5-6-1 Name and function of each area ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 87

1. Safety precautions
Copyright© 2009-2017 Fujitsu General Limited. All rights reserved. 5
5-6-2 Detail Check List specication ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 88
5-6-3 Commissioning Report creation ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 90
5-7 Operation History93
5-7-1 Name and function of each area ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 93
5-7-2 Operation History specication ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 96
5-8 Error History98
5-8-1 Name and function of each area ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 98
5-8-2 Error History display method ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 99
5-8-3 Unit Memory ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 102
5-9 Graph104
5-9-1 Name and function of each area ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 105
5-9-2 Graph specication ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 107
5-10 Error List109
5-11 Data Backup110
5-11-1 Name and function of each area ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 111
5-11-2 Procedures for creating backup les ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 112
5-11-3 Data le download/deletion ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 113
5-12 Operation Setting115
5-13 Setting117
5-13-1 Data Recording Setting ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 117
5-13-2 Room Temperature Display Selection ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 119
5-13-3 VRF Sensor Mark List ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 120
5-13-4 Troubleshooting ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 120
5-14 WIBU KEY error122
5-15 Scanning other units 123
6. Remote Operation 124
6-1 Enabling the Remote Operation
(Service Tool operation)124
126

1. Safety precautions
6Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
6-2-1 Connection Key issuance (Service Tool operation) ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 126
6-2-2 Account registration (PC operation at remote side) ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 127
6-3 Login and Remote Operation start
(PC operation at remote side)130
6-4 Remote Operation end and Logout
(PC operation at remote side)133
6-5 Disabling the Remote Operation
(Service Tool operation)134
6-6 Remote Operation135
7. Troubleshooting 137

1. Safety precautions
Copyright© 2009-2017 Fujitsu General Limited. All rights reserved. 7
Safety precautions1.
Safety precautions1-1
Before using Service Tool, read this “Safety precautions” thoroughly to ensure the correct•
operation.
This section describes the important safety information to operate Service Tool.•
The meanings of “WARNING” and “CAUTION” are explained as follows.•
WARNING
This mark indicates the procedures, which might result in the
death of or serious injury to the user or service personnel if im-
properly performed.
CAUTION This mark indicates the procedures, which might result in personal
harm to the user or damage to property if improperly performed.
This manual is for service personnel authorized to use the Service Tool. Always keep
this manual in an easily accessible place for use by authorized service personnel.
WARNING
When using U10 USB Network Interface, follow the instructions given in the manual1.
that comes with the product.
CAUTION
Service Tool can control the air-conditioner system on a personal computer. Be careful not
to turn off the power supply of the personal computer, or not to nish the application com-
pulsorily during operation. Otherwise, Service Tool might malfunction. For personal com-
puter used as Service Tool, refer to the setting manual.

1. Safety precautions
8Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
Precautions when using the Service Tool1-2
Please read and fully understand the Operating Manual. Fujitsu General Limited is not1.
responsible for improper use.
Fujitsu General Limited is not responsible if the settings in this software or data used for2.
the controlling are deleted. We request that the customer take responsibility for the admin-
istration of the settings and control data.
If the personal computer operating this software stops, immediately restart the computer3.
and restart this software. Also, if the unit equipment stops due to a power supply interrup-
tion, restart this software immediately as there is the potential for malfunctioning.
The WIBU-KEY and WHITE-USB-KEY (Software protection key and installation key) will4.
not be reissued. Be careful not to lose them.
For information about operating your personal computer, refer to the operating manual for5.
the PC and the store that sold it.
Never start this software simultaneously with other software as this may cause malfunc-6.
tioning.
When Service Tool program is running, do not set/adjust the time and date of the PC to7.
prevent data becoming inconsistent.
When program executional environment of Windows is corrupted or abnormal, or other8.
softwares that interfere with the operation of Service Tool is installed or running, Service
Tool may not install or run properly. It is usually extremely difcult to detect such condi-
tions, if it occurs.
Service Tool product is provided with softwares, drivers, components listed below.9.
If the same kind of softwares, drivers, components with different version is installed on the10.
same PC, Service Tool may not install or run properly.
1) Microsoft®.NET Framework
2) Microsoft®SQL Server®2014 Express
Before use, set the resolution so that the resolution of PC monitor screen at remote op-11.
eration side is higher than that of local side. Otherwise, the browser outer frame area in
the screen is not displayed because monitor screen is displayed using browser at remote
operation side.

2. Outline
Copyright© 2009-2017 Fujitsu General Limited. All rights reserved. 9
Outline2.
Transmission Line
Controller Line
Remote Control Group
Standard Remote Controller
Indoor Unit
Group
Touch Panel Controller
System Controller
Transmission Adaptor
(U10 USB Network Interface)
Service Tool
UTY-ASGXZ1
Outdoor unit power supply line
Indoor unit power
supply line
Indoor unit power
supply line
Refrigerant
Circuit 1
This operating manual explains the operating procedures for the software of Service Tools for
the VRF control system.
The use of the service tool allows detailed data about the operating condition of each refrig-
erant circuit that has been installed in the building’s system to be displayed in an easy-to-
understand format.
Moreover, it also allows the latest data about pressure and temperature of indoor and outdoor
units to be monitored. If there are uctuations in the conditions, they can be displayed clearly
in graph form on a PC screen.
When an error occurs in the transmission line or in an indoor or outdoor unit in the system,
details about the error can be displayed on the error history screen for easy assessment of
the conditions for fast troubleshooting and resolution.

2. Outline
10 Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
Software construction


The Service Tool software consists of the
Data acquisition application
and
Monitor application
.
The
Data acquisition application
is a program which is made resident when the Service Tool starts, and
exchanges data with the VRF System transmission line. The received Unit data is saved to a
Data base.
The
Monitor application
converts the unit data acquired by “Data acquisition application” to
the table or graph and displays them to the PC screen. It also converts operations input from
the User and passes them to the Data acquisition application through the Database.
The
Remote operation application
is the application to perform the remote operation. The
Remote operation application
operates only when the remote operation mode is valid.
Service Tool (UTY-ASGXZ1)
VRF System
Transmission line
User
Internet
PC
Remote Operation
Table
Graph
Transmission adaptor
Unit data
Data Base
Data acquisition application Monitor application
Remote operation
application

3.
 
Copyright© 2009-2017 Fujitsu General Limited. All rights reserved. 11
Data acquisition application starting ow3.
Screen transition3-1
Since the operation is performed on the desktop mode for Windows 10, switch the screen*
as necessary.
Scanning Setting
Menu
User Registration Opening
Login
Online work
Ofine work
Online Site Data Selection
Exit
No scanning
Scanning
OK
Import File Selection
Program Exit
Name Master Database
System List
Mismatched Unit List
System end
No

3.

12 Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
Data acquisition application starting (online) ow 3-2
This section describes procedures for online work when “Online work” is selected from the
Menu.
User Registration (at initial starting)3-2-1
To start the Data acquisition application, the user must be veried by user ID and password.
If the user is not registered, user registration processing is started. User registration, change,
and deletion can also be performed at “par. 4-6 User Setting”.
User ID input eld
Input the user ID. (Up to 20 alphanumeric characters) (*1)
Password input eld
Input the password. (Up to 20 alphanumeric characters) (*1)
Password conrmation input eld
Input the password again for conrmation. (Up to 20 alphanumeric characters) (*2)
OK button
Save the inputted data.
The opening screen is displayed, and operation advances
to site data selection processing.
Cancel button
User registration stops and the Service Tool ends.
*1 When the user ID and password input elds are not inputted, an error mes-
sage is displayed.
When the password and password conrmation input contents are different, *2
an error message is displayed.
Note

3.
 
Copyright© 2009-2017 Fujitsu General Limited. All rights reserved. 13
Login3-2-2
At other than initial starting (when a user is registered), a login screen is displayed.
User ID input eld
Input the ID of the user to be logged in. (Up to 20 alphanumeric characters) (*1)
Password input eld
Input the password of the user to be logged in. (Up to 20 alphanumeric characters) (*1)
Save the User ID & password check box
When the Save the User ID & password check box was checked, the same user ID and
password are automatically displayed the next time the Service Tool is started.
When the Save the User ID & password check box is not checked, the next time the
Service Tool is started, the user ID and password are not displayed and must be manu-
ally inputted.
OK button
The opening screen is displayed, and then operation advances to
site data selection processing.
Cancel button
The Service Tool ends.
*1 When the user ID and password input elds are not inputted, an error mes-
sage is displayed.
Note

3.

14 Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
Online Site Data Selection3-2-3
New site can be registered and existing site can be selected / deleted on this screen. 1 Ser-
vice Tool can manage multiple sites by registering the sites. When using the Service Tool the
next time, rapid service without scanning can be performed by reading already registered site
data.
Site data selection item
To register a new site, select “New Site”. To select an already registered site data, se-
lect “Select The Site”.
New Site name input eld
When “New Site” was selected at step , input the site name to be registered. (Up to
20 alphanumerics and spaces) (*1)
Site data selection display eld
Displays the site names already registered.
When “Select The Site” was selected at step , select the objective site name. (*2)
OK button
Displays the Name Master Database le selection screen.
Delete button
Can be used only when the objective site name was selected at step .
All the data of the selected site is deleted.
Before deletion processing, a conrmation screen is displayed.
Cancel button
The program returns to the menu screen.
• Up to 50 sites can be registered.
When the number of sites already registered exceeds 7, a scroll bar is displayed.
When the new site name input eld is not inputted, an error message is dis-*1
played. Only alpha-numeric characters and spaces may be used for the site
name.
When a site is not selected, an error message is displayed.*2
Note

3.
 
Copyright© 2009-2017 Fujitsu General Limited. All rights reserved. 15
3-2-4
When scanning is performed by specifying a name master database le (.CSV), the specied
le and the unit data actually scanned are collated, and the Mismatched Unit List of par. 3-2-6
can be performed.
Create the name master database le in advance and specify it from this screen.
CSV le selection
Select a name master database le (.CSV) containing the unit data. (*1)
Open button
The scanning setting screen is displayed, and after the end of scanning, the differences
between the name master database le and actual scanning result can be conrmed.
Cancel button
When scanning is performed without selecting a name master database le (.CSV),
click this button. (The scanning setting screen is displayed.) In this case, the mis-
matched unit list screen is not displayed after scanning. (*2)
*1 Files other than CSV les cannot be selected and displayed.
When selecting [Cancel] button, an error is not displayed even if there are*2
units which cannot receive the address information normally.
Note

3.

16 Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.



The address, name, and other information which becomes the comparison source during
scanning are saved beforehand in CSV format.
Since the template [SystemListTemplate.xls] is
C:\Program Files\AIRSTAGE-Service Tool\SystemListTemplate\, open that le
with Excel.
(*1) (*2)
Since the following screen is displayed, set a value at each item.
Input contents
Adaptor No. Enter the Adaptor No. (Range: 1 ~ 4)
Refrigerant Enter the refrigerant circuit address (Range: 0 ~ 99)
Unit
Input “Model” numerically Enter the unit model. (Inner: 1, Outer: 2)
Input Unit Address
Enter the unit No.
(When “1” is inputted in “Model” eld, input within the 0 ~ 3 range.
When “2” is inputted in “Model” eld, input within the 0 ~ 63
range.)
Name
Enter a name which allows easy classication of units. When a
name is entered in this eld, it is displayed on the Service Tool.
Entry is not always necessary.
When nothing is entered, the name is displayed as a blank.
Only alpha-numeric characters and spaces may be used for the
unit name.
Model Name
Enter a correct model name for each unit, using alphanumeric
characters, “-” and “#”. If the model name is unknown, keep the
cell blank.
R.B. Unit Model Name
Enter the model name of the R.B. unit connected to each indoor
unit using alphanumeric characters, “-” and “#”. If the model
name is unknown, keep the cell blank.

3.
 
Copyright© 2009-2017 Fujitsu General Limited. All rights reserved. 17
Select “Microsoft® Excel workbook (*.CSV) at Save as type.
Conrm that the le name extension is (.CSV) and then click the [Save] Button. (*3)
*1 This template is created by spreadsheet program Excel.
Excel must be purchased separately.
[SystemListTemplate.xls] is in the folder specied when installing the Service *2
Tool. When an address other than the default installation address was speci-
ed, check that folder.
When OS is 64 bit, the folder is C:\Program Files(x86)\AIRSTAGE-Service
Tool\SystemListTemplate\.
Since a CSV le is not created in formats other than “Microsoft® Excel work-*3
book (*.CSV)” at Save as type, it cannot be used at the name master data-
base le selection screen.
Note

3.

18 Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
Scanning Setting3-2-5
Scanning Setting screen


The air conditioner indoor units and outdoor units are connected by a transmission bus line
and each have unique address information. Scanning collects this information.
Transmission adaptor entry eld
The name of the transmission adaptor displayed on the screen can be entered. The
default is “Adaptor1”. When unnecessary, it can remain as is. Only alpha-numeric char-
acters and spaces may be used for the transmission adaptor name (up to 10 alphanu-
merics and spaces).
USB port selection eld
Select the USB port which connects the transmission adaptor.
Scan execution setting check
Check to execute scanning.
Do not check when using existing site data which is currently being read. (*1)
Ref. No. range (ALL) check
Check to scan all the refrigerant circuits.
At this time, the range of refrigerant circuit addresses to be scanned is automatically
set to 00 ~ 99.
Ref. No. check
Check to execute the setting of .
Ref. No. range input eld
When Ref. No. is checked at step , input the refrigerant circuit addresses to be
scanned within the 00 ~ 99 range.
Input the start refrigerant circuit address ~ end refrigerant circuit address range.
Checked address
When this radio button is selected, only addresses conrmed by the address checker
are scanned.