Fujitsu ETERNUS CS800 User manual

ETERNUS CS800 V3.2
User Guide
English

English
ETERNUS CS800
User Guide
V3.2
Edition October 2015

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Copyright and trademarks
Copyright © 2015 Fujitsu Technology Solutions.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
This document includes trademarks and copyrights of Quantum Corporation. All rights reserved.
Microsoft®, Microsoft Windows®, and Windows Server® are U.S. registered trademarks of Microsoft
Corporation.
Linux is a registered trademark of Linus Torvalds.
Fujitsu and the Fujitsu Logo are trademarks of Fujitsu Limited.
All hardware and software names used are trademarks of their respective manufacturers.

Contents
Contents 5
1 Introduction 11
1.1 Preface 11
1.1.1 Support and Help 13
1.1.2 Technical Support 14
1.1.3 Customer Service 15
1.2 Important Information 16
1.2.1 Safety Instructions 16
1.2.2 Before Starting Up 16
1.2.3 Installation and Operation 17
1.2.4 Working with CDs/DVDs and CD/DVD Drives 18
1.2.5 Laser Information 19
1.2.6 Batteries 19
1.2.7 Modules with Electrostatic-Sensitive Devices 20
1.2.8 Notes on Cleaning the Devices 20
1.2.9 Other Important Information 21
1.2.10 FCC Class a Compliance Statement 21
1.2.11 Notes on Installing Devices in the Rack 23
1.2.12 Environmental Protection 23
1.3 Typographic Conventions 25
2 System Description 27
2.1 Overview 28
2.1.1 Disk-Based Backup Appliance 28
2.1.2 Advanced Data Deduplication Increasing Disk Retention for Backup Data 28
2.1.3 Remote Replication of Backup Data Providing Automated Disaster Recovery
Protection 28
2.1.4 Configurable Storage Presentation 28
2.2 Features and Benefits 29
2.3 What’s New in ETERNUS CS800 S6 with Software V3.2 30
2.3.1 ETERNUS CS800 S6 Hardware 30
2.3.2 ETERNUS CS800 S6 V3.2 Software 30
2.4 Components ETERNUS CS800 S6 System 30
2.4.1 Entry 31
2.4.2 Scale 32
2.4.3 Capacity of ETERNUS CS800 S6 Configurations 33
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Content
2.5 Data Reduction 34
2.5.1 Data Deduplication 34
2.5.2 Compression 34
2.6 Space Reclamation 35
2.7 Remote Replication 35
2.8 Storage Presentation 36
2.8.1 Virtual Tape Storage 36
2.8.2 Network Attached Storage (NAS) 37
2.8.3 CIFS Protocol 37
2.8.4 NFS Protocol 38
2.8.5 OpenStorage (OST) 39
2.9 Path to tape (PTT) 39
2.10 ETERNUS CS800 Advanced Reporting 40
2.11 Network Configuration 40
3 Hardware Description 43
3.1 Server 43
3.1.1 Server Front View 43
3.1.2 Server Rear View - Connectors and Indicators 48
3.1.3 Connecting the servers to the mains 52
3.1.4 ETERNUS CS800 S6 - Entry System 54
3.1.4.1 PCI Cards for ETERNUS CS800 S6 Entry 54
3.1.5 ETERNUS CS800 S6 - Scale System 58
3.1.5.1 PCI Cards for ETERNUS CS800 S6 Scale 58
3.1.6 Indicators on the PCI Cards 59
3.2 Storage Modules 61
3.2.1 ETERNUSJX40 S2 Front View 61
3.2.2 ETERNUS JX40 S2 Rear View 62
3.2.3 ETERNUS DX100 S3 Base Module - Front View 65
3.2.4 ETERNUS DX100 S3 Base Module - Rear View 67
3.2.5 ETERNUS DX100 S3 Expansion Modules - Front View 70
3.2.6 ETERNUS DX100 S3 Expansion Modules - Rear View 71
3.3 Hard Drive Carrier 74
3.4 Turning On and Shutting Down the System 76
3.5 Locating the Serial Number 77
6 ETERNUS CS800

4 Rack Requirements 79
5 Installing the ETERNUS CS800 S6 Modules 81
5.1 Locating the Mounting Position 82
5.2 Installing the components in the rack 85
5.2.1 Installation of the Server Module in a PRIMECENTER Rack 85
5.2.2 Installing a Storage Module in the Rack 89
5.3 Cabling the ETERNUS CS800 S6 System 92
5.3.1 Entry System without ETERNUSJX40 S2 Option 94
5.3.2 Entry System with ETERNUSJX40 S2 Option 96
5.3.3 Scale System 100
6 Initial Configuration, Connecting with the Network 107
6.1 Switching on the System 107
6.2 Connecting the Notebook with the Server 109
6.3 Running the Getting Started Wizard 110
6.3.1 Login, Welcome, License Agreement 110
6.3.2 Access Control 113
6.3.3 Network Configuration 114
6.3.4 Date & Time 128
6.3.5 Confirm Settings & Reboot 130
7 Remote Management 133
7.1 Remote Management Overview 133
7.2 Accessing Remote Management 133
7.3 The Remote Management Console 137
8 Configuration Wizards 145
8.1 Configuration Wizards Overview 145
8.2 NAS Wizard 147
8.3 VTL Wizard 155
8.4 OST Wizard 162
8.5 Replication Wizard 169
8.6 Email Alerts Wizard 176
8.7 AIS Connect 181
9 Home Page 185
9.1 Home Page Overview 185
9.2 System Overview 186
9.3 Disk Usage 187
9.4 Data Reduction Statistics 189
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Content
9.5 Replication 191
9.6 Current Activity 194
10 Configuration 199
10.1 Configuration Overview 199
10.2 NAS Configuration 200
10.2.1 NAS Summary 200
10.2.2 Windows Domain 207
10.2.3 Share Access 210
10.2.4 Advanced Setting 215
10.3 VTL Configuration 216
10.3.1 Partitions 216
10.3.1.1 Partitions Summary 217
10.3.2 Media 224
10.3.3 Remote Host Access 233
10.4 OST Configuration 241
10.4.1 Replicating OST Data 241
10.4.2 Storage Servers 244
10.4.3 LSU 252
10.4.4 Manage Users 259
10.4.5 Manage Remote Users 261
10.4.6 Target IP Mapping 265
10.4.7 ETERNUS CS800 Accent 268
10.4.8 OST Client Plug-In 269
10.5 Replication Configuration 270
10.6 PTT Configuration 280
10.6.1 Physical Device Discovery 280
10.6.2 Backup Application Specific 282
10.7 Scheduler 286
10.8 Notifications 294
10.8.1 Email 294
10.8.2 SNMP 305
10.8.3 AIS Connect 315
10.9 System 319
10.9.1 Network 319
10.9.2 Date & Time 334
10.9.3 Security 337
10.9.4 FC Initiators and Targets 358
8 ETERNUS CS800

10.10 Contacts 359
10.10.1 Company 359
10.10.2 Primary and Secondary 360
11 Replication 363
11.1 ETERNUS CS800 Replication Overview 363
11.2 Replication Send 371
11.3 Receive NAS 381
11.4 Receive VTL 392
11.5 Actions 403
11.6 Reports 406
12 Status 407
12.1 ETERNUS CS800 Overview 407
12.2 Hardware 407
12.3 Performance 414
12.4 Disk Usage 421
12.5 VTL Status 423
12.6 OST Status 428
12.7 Activity Log 429
13 Alerts 433
13.1 ETERNUS CS800 Alerts Overview 433
13.2 Admin Alerts 433
13.3 Service Tickets 434
14 Utilities 441
14.1 ETERNUS CS800 Utilities Overview 441
14.2 Diagnostics 441
14.3 Analyzer 446
14.4 Space Reclamation 449
14.5 Secure Shred 452
14.6 Software Upgrades 454
14.7 Reboot & Shutdown 457
15 Troubleshooting 459
15.1 General Troubleshooting Actions 459
15.1.1 Viewing Service Tickets 459
15.1.2 Checking Hardware Status 460
15.1.3 Downloading a System Diagnostics File 460
15.2 Common Problems and Solutions 460
ETERNUS CS800 9
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15.2.1 Start-up Problems 461
15.2.2 Hardware Problems 461
15.2.3 Ethernet Network Problems 463
15.2.4 Replication Problems 465
15.2.5 Temperature Problems 466
16 Removal Replacement Procedures CRUs 467
16.1 ETERNUS CS800 S6 Hardware 467
16.1.1 Hard Disk Drive 470
16.1.2 HDD Removal and Replacement Procedures 471
16.2 Storage Subsystem 473
17 Storage Expansion 477
17.1 Storage Expansion - Entry 477
17.1.1 Procedure of Storage Expansion starting with 8TB 478
17.1.2 Procedure of Storage Expansion starting with 16TB 478
17.1.3 Procedure of Storage Expansion starting with 24TB or more 479
17.2 Storage Expansion - Scale 483
18 System Specifications S6 489
18.1 Additional Specifications 492
19 Integration in Firewall Environments 495
20 ETERNUS CS800 3.2 Open-Source Software 497
Index 601
10 ETERNUS CS800