Fujitsu PRIMERGY SX960 S1 User manual

Operating Manual - English
PRIMERGY SX960 S1
Storage Blade
Operating Manual
February 2011

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Copyright and Trademarks
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Copyright © 2011 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any without the prior written permission of
Fujitsu.
Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.

SX960 S1 Operating Manual
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the product
is used in a hot environment. The customer shall bear the cost of replacing
replaceable components which have exceeded their operating life. Note that
these are only guidelines, and do not constitute a guarantee of trouble-free
operation during the maintenance support period.
High safety use
This product has been designed and manufactured for general uses such as
general office use, personal use, domestic use and normal industrial use. It has
not been designed or manufactured for uses which demand an extremely high
level of safety and carry a direct and serious risk to life or body if such safety
cannot be ensured.

Operating Manual SX960 S1
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These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance control
in weapons systems (hereafter, "high safety use"). Customers should not use
this product for high safety use unless measures are in place for ensuring the
level of safety demanded of such use. Please consult the sales staff of Fujitsu if
intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market:
About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://primeserver.fujitsu.com/primergy/harddisk/

SX960 S1 Operating Manual
Only for the Japanese market:
IAlthough described in this manual, some sections do not apply to the
Japanese market. These options and routines include:
– CSS (Customer Self Service)

Operating Manual SX960 S1
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SX960 S1 Operating Manual
Contents
1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1 Concept and target groups for this manual . . . . . . . . . 10
1.2 Documentation overview . . . . . . . . . . . . . . . . . . . 10
1.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.4 Notational conventions . . . . . . . . . . . . . . . . . . . . 11
1.5 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Important notes . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 15
2.2 Electrostatic sensitive device label . . . . . . . . . . . . . . 17
2.3 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.4 FCC Class A Compliance Statement . . . . . . . . . . . . . 18
2.5 RFI suppression . . . . . . . . . . . . . . . . . . . . . . . . 19
2.6 Notes on transportation . . . . . . . . . . . . . . . . . . . . 19
2.7 Environmental protection . . . . . . . . . . . . . . . . . . . 20
3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.1 Installation procedure . . . . . . . . . . . . . . . . . . . . . 24
3.2 Unpacking a storage blade . . . . . . . . . . . . . . . . . . 24
3.3 Installing/removing a storage blade in/from the system unit 25
4 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.1 Control and display elements . . . . . . . . . . . . . . . . . 33
4.2 Putting the storage blade into operation . . . . . . . . . . . 36

Operating Manual SX960 S1
Contents
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5 Hot-plug components . . . . . . . . . . . . . . . . . . . . . . 37
5.1 Hot-plug drives . . . . . . . . . . . . . . . . . . . . . . . . . 37
5.2 Removing/installing the dummy module . . . . . . . . . . . . 40
5.3 Installing/removing the HDD/SSD module . . . . . . . . . . . 41
6 Optional: Installation of a BBU . . . . . . . . . . . . . . . . . 45
6.1 Installing the BBU . . . . . . . . . . . . . . . . . . . . . . . . 46
6.2 Replacing the BBU . . . . . . . . . . . . . . . . . . . . . . . 55
7 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 59
7.1 Drives reported as "dead" when starting system . . . . . . . 59
7.2 Added drive reported as defective . . . . . . . . . . . . . . . 60
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

SX960 S1 Operating Manual 9
1 Preface
The PRIMERGY SX960 S1 storage blade is used as a storage subsystem for
the PRIMERGY BX400 S1 and BX900 S1 blade server.
The storage blade comes with 10 bays for 2.5-inch SAS or SATA HDD/SSD
modules and occupies two bays in the system unit. Up to two SX960 S1 storage
blades can be installed per BX400 S1 and BX900 S1 system unit.
Figure 1: PRIMERGY SX960 S1 storage blade

10 Operating Manual SX960 S1
Preface
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1.1 Concept and target groups for this manual
This operating manual describes how to install, set up and operate your storage
blade. It is intended for those responsible for installing the hardware and
ensuring that the system runs smoothly. This operating manual contains all the
information you need to put your PRIMERGY SX960 S1 storage blade into
operation.
To understand the various expansion options, you will need to be familiar with
the fields of hardware and data transmission and you will require a basic
knowledge of the underlying operating system.
1.2 Documentation overview
More information on your PRIMERGY SX960 S1 storage blade can be found in
the following documents:
– "Safety Notes and Regulations" manual
"安全上のご注意 " for the Japanese market
– "Warranty" manual
"保証書 " for the Japanese market
– "Returning used devices" manual and "Service Desk" leaflet
"サポート＆サービス " for the Japanese market
IPRIMERGY manuals are available in PDF format on the
ServerView Suite DVD 2. The ServerView Suite DVD 2 is part of the
ServerView Suite supplied with every server.
If you no longer have the ServerView Suite DVDs, you can obtain the
relevant current versions using the order number U15000-C289 (the
order number for the Japanese market: please refer to the configurator
of the server http://primeserver.fujitsu.com/primergy/system.html).
The PDF files of the manuals can also be downloaded free of charge
from the Internet. The overview page showing the online documentation
available on the Internet can be found using the URL (for EMEA market):
http://manuals.ts.fujitsu.com. The PRIMERGY server documentation can
be accessed using the Industry standard servers navigation option.
For the Japanese market please use the URL:
http://primeserver.fujitsu.com/primergy/manual.html.

SX960 S1 Operating Manual 11
Preface
1.3 Features
The PRIMERGY SX960 S1 storage blade comes with the following features:
MegaRAID SAS Controller
The SX960 S1 storage blade can be fitted with one RAID controller SAS
6G 5/6 512 MB (D2616). The controller supports up to 10 HDD/SSD
modules.
Battery Backup Unit
A Battery Backup Unit (BBU) can optionally be ordered for the RAID
controller SAS 6G 5/6 512 MB (D2616) to back up the memory contents
of the RAID controller in the event of power failure.
1.4 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands or menu items.
"Quotation marks" indicate names of chapters and terms that are being
emphasized.
Êdescribes activities that must be performed in the order
shown.
VCAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips.

12 Operating Manual SX960 S1
Preface
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1.5 Technical data
Electrical data
Compliance with regulations and standards
Energy consumption 70W typ. / 110W max. (fully equipped)
Heat dissipation 239 BTU/h or 252kJ/h typ./
376 BTU/h or 396kJ/h max.
Product safety and ergonomics
International IEC 60950-1/2
Europe
Safety EN 60950-1/2
ergonomics ISO 9241-3
EN 2941-3
EK1-ITB 2003:2007
UL 60950-1/2
USA / Canada CSA-C22.2 60950-1-03
Taiwan CNS 14336
China GB 4943
Electromagnetic compatibility
International CISPRA 24
Europe EN 55022
EN 55024
EN 61000-3-2
EN 61000-3-3
ETS 300386
USA / Canada 47CFR part 15 Class A / ICES-003
Taiwan CNS 13438 Class A
China GB 9245 / GB 17625
Japan VCCI Class A / Jeida
CE marking to EU
directives
Low Voltage Directive 2006/95/EC Electromagnetic
compatibility 2004/108/EC

SX960 S1 Operating Manual 13
Preface
Certification
Mechanical specifications
Weight
Max. 8 kg (fully equipped)
Ambient conditions
Condensation during operation must be avoided!
Product safety
Global CB
Europe ENEC
Germany GS, CE
USA/Canada CSAUS / CSAC
Japan VCCI
China/Taiwan BSMI
Height 204 mm (chassis height 210.5 mm)
Depth 508 mm (525 mm incl. lever)
Width 90.5 mm (2 bays in the system unit)
Environment class 3K2
Environment class 2K2
EN 60721 / IEC 721 Part 3-3
EN 60721 / IEC 721 Part 3-2
Temperature:
Operation (3K2) 5°C .... 35°C
Transport (2K2) -20°C .... 60°C
Humidity 10% .... 85% (non condensing)

14 Operating Manual SX960 S1
Preface
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SX960 S1 Operating Manual 15
2 Important notes
This chapter provides safety instructions which you must observe when
handling your storage blade.
2.1 Safety instructions
IThe following safety instructions are also provided in the manual "Safety
Notes and Regulations" or " 安全上のご注意 ".
This device meets the relevant safety regulations for IT equipment. If you have
any questions about whether you can install the storage blade in the intended
environment, please contact your sales outlet or our customer service team.
VCAUTION!
●The actions described in this manual should only be performed by
technical specialists.
●Equipment repairs should only be performed by service staff.
●Any failure to observe the guidelines in this manual, and any
unauthorized opening or improper repairs could expose the user to
risks (electric shock, fire hazards) or damage the equipment.
●Please note that any unauthorized opening of the storage blade will
void the warranty and exempt the manufacturer from all liability.
●During installation and before operating the device, observe the
instructions on environmental conditions for your device (see section
"Technical data" on page 12)
●If the storage blade has been moved from a cold environment,
condensation may form both inside and on the outside of the
machine.
Wait until the storage blade has acclimatized to room temperature
and is absolutely dry before starting it up. Material damage may be
caused to the device if this requirement is not met.

16 Operating Manual SX960 S1
Important notes
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VCAUTION!
●Only transport the device in its original packaging or in suitable
packaging which protects it from knocks and jolts.
For the Japanese market, transporting the device with ORIGINAL
PACKAGING is not applied.
●Check that the rated voltage specified on the device's ID plate is the
same as the local line voltage.
●Never connect or disconnect data transmission lines during a storm
(lightning hazard).
●Make sure that no objects (e.g. bracelets or paper clips) fall into or
liquids spill into the device (risk of electric shock or short circuit).
●Note that proper operation of the system (in accordance with IEC
60950-1/DIN EN 60950-1) is guaranteed only if slot covers are
installed on all vacant slots and/or dummies on all vacant bays and
the housing cover is fitted (cooling, fire protection, RFI suppression).

SX960 S1 Operating Manual 17
Important notes
2.2 Electrostatic sensitive device label
Modules with electrostatic-sensitive components
Systems and components that might be damaged by electrostatic discharge
(ESD) are marked with the following label:
Figure 2: ESD label
When you handle components fitted with ESDs, you must observe the following
points under all circumstances:
●Remove the power plug before installing or removing components
containing ESDs.
●You must always discharge yourself of static charges (e.g. by touching a
grounded object) before working.
●The equipment and tools you use must be free of static charges.
●Only touch the components at the positions highlighted in green (touch
points).
●Do not touch any exposed pins or conductors on a component.
●Use a grounding cable designed for this purpose to connect yourself to the
system unit as you install components.
●Place all components on a static-safe base.
IYou will find a detailed description for handling ESD components in the
relevant European or international standards (DIN EN 61340-5-1,
ANSI/ESD S20.20).

18 Operating Manual SX960 S1
Important notes
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2.3 CE conformity
2.4 FCC Class A Compliance Statement
If there is an FCC statement on the device, it applies to the products covered in
this manual, unless otherwise specified herein. The statement for other
products will appear in the accompanying documentation.
NOTE:
This equipment has been tested and found to comply with the limits for a
"Class A" digital device, pursuant to Part 15 of the FCC rules and meets all
requirements of the Canadian Interference-Causing Equipment Standard
ICES-003 for digital apparatus. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in strict accordance with the instructions, may cause harmful
interference to radio communications. However, there is no warranty that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
●Reorient or relocate the receiving antenna.
●Increase the separation between equipment and the receiver.
●Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
●Consult the dealer or an experienced radio/TV technician for help.
Fujitsu is not responsible for any radio or television interference caused by
unauthorized modifications of this equipment or the substitution or attachment
of connecting cables and equipment other than those specified by Fujitsu. The
correction of interferences caused by such unauthorized modification,
substitution or attachment will be the responsibility of the user.
The system complies with the requirements of the EC directives
2004/108/EC regarding "Electromagnetic Compatibility" and
2006/95/EC "Low Voltage Directive". This is indicated by the CE
marking (CE = Communauté Européenne).

SX960 S1 Operating Manual 19
Important notes
The use of shielded I/O cables is required when connecting this equipment to
any and all optional peripheral or host devices. Failure to do so may violate FCC
and ICES rules.
WARNING:
This is a class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.
2.5 RFI suppression
All other equipment which is connected to this product must also have radio
noise suppression in accordance with EC Guideline 89/336/EEC.
Products which meet this requirement are accompanied by a certificate to that
effect issued by the manufacturer and/or bear the CE mark. Products which do
not meet this requirement may be operated only with the special permission of
the BZT (Bundesamt für Zulassungen in der Telekommunikation).
2.6 Notes on transportation
IOnly transport the storage blade in its original packaging or in suitable
packaging which protects it from knocks and jolts.
For the Japanese market, transporting the device with ORIGINAL
PACKAGING is not applied.
Do not unpack the storage blade until it is at its installation location.

20 Operating Manual SX960 S1
Important notes
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2.7 Environmental protection
Environmentally-friendly product design and development
This product has been designed in accordance with the Fujitsu standard for
"environmentally friendly product design and development". This means that
key factors such as durability, selection and labeling of materials, emissions,
packaging, ease of dismantling and recycling have been taken into account.
This saves resources and thus reduces the harm done to the environment.
Further information can be found at:
–http://ts.fujitsu.com/products/standard_servers/index.html (for the EMEA market)
–http://primeserver.fujitsu.com/primergy/concept/ (for the Japanese market)
Energy-saving information
Devices that do not need to be constantly switched on should be switched off
until they are needed as well as during long breaks and after completion of work.
Packaging information
This packaging information doesn’t apply to the Japanese market.
Do not throw away the packaging. You may need it later for transporting the
system. If possible, the equipment should only be transported in its original
packaging.
Information on handling consumables
Please dispose of printer consumables and batteries in accordance with the
applicable national regulations.
In accordance with EU directives, batteries must not be disposed of with
unsorted domestic waste. They can be returned free of charge to the
manufacturer, dealer or an authorized agent for recycling or disposal.