Gaggia Milano VELASCA User manual

Type RI8260, SUP047G
GAGGIA VELASCA
USER MANUAL
Brugermanual

ES PRESSO
ES PRESSO LU NG O
ST EAM
A
R
O
M
A
S
T
R
E
N
G
T
H
ME NU
HOT WATE R
1
2
4
13
14
15
26 25
16
19
20
18
17
21 22
24
23
3
8
9
6
5
10
11
7
12
2728

Contents
Introduction ______________________________________________________________________ 4
Important ________________________________________________________________________ 5
Warning_________________________________________________________________________ 5
Caution__________________________________________________________________________ 6
Electromagnetic fields (EMF)________________________________________________________ 7
Machine overview (Fig. 1)___________________________________________________________ 7
The display ______________________________________________________________________ 7
First installation ___________________________________________________________________ 8
Manual rinsing cycle _______________________________________________________________ 10
AquaClean filter __________________________________________________________________ 10
AquaClean filter installation _________________________________________________________ 11
Replacing the AquaClean filter ______________________________________________________ 11
Using the machine ________________________________________________________________ 12
Brewing coffee with beans__________________________________________________________ 12
Adjusting the coffee quantity ________________________________________________________ 12
Adjusting the grind setting__________________________________________________________ 12
Frothing milk_____________________________________________________________________ 13
Hot water ________________________________________________________________________ 13
Cleaning and maintenance _________________________________________________________ 13
Weekly cleaning of the brew group___________________________________________________ 13
Lubrication ______________________________________________________________________ 14
Classic milk frother cleaning (daily) ___________________________________________________ 15
Classic milk frother and steam wand cleaning (weekly) __________________________________ 15
Descaling ________________________________________________________________________ 15
Descaling procedure ______________________________________________________________ 16
Interruption of the descaling cycle ___________________________________________________ 17
Warning icons and error codes ______________________________________________________ 17
Meaning of error codes_____________________________________________________________ 19
Ordering accessories_______________________________________________________________ 19
Guarantee and support ____________________________________________________________ 20
Recycling________________________________________________________________________ 20
Troubleshooting___________________________________________________________________ 20
Introduction
Congratulations on buying this Gaggia Velasca full automatic espresso
machine! The machine is suitable for preparing espresso coffee using whole
coffee beans.
4English

Important
Warning
-Connect the machine to a wall socket with a voltage matching the
technical specifications of the machine.
-Connect the machine to an earthed wall socket.
-Do not let the power cord hang over the edge of a table or
counter, or touch hot surfaces.
-Never immerse the machine, mains plug or power cord in water
(danger of electrical shock).
-Do not pour liquids on the power cord connector.
-Never direct the hot water jet towards body parts: danger of burns.
-Do not touch hot surfaces. Use handles and knobs.
-Switch off the machine with the main switch located on the back
and remove the mains plug from the socket:
-If a malfunction occurs.
-If the machine will not be used for a long time.
-Before cleaning the machine.
-Pull on the plug, not on the power cord.
-Do not touch the mains plug with wet hands.
-Do not use the machine if the mains plug, the power cord or the
machine itself is damaged.
-Do not make any modifications to the machine or its power cord.
-Only have repairs carried out by a service center authorized by
Gaggia to avoid a hazard.
-The machine should not be used by children younger than 8 years
old.
-This machine can be used by children aged from 8 years and
above and by persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the machine in a
safe way and if they understand the hazards involved.
5
English

-Cleaning and user maintenance shall not be made by children
unless they are older than 8 and supervised.
-Keep the machine and its cord out of the reach of children aged
less than 8 years.
-Children should be supervised to ensure that they do not play with
the machine.
-Never insert fingers or other objects in the coffee grinder.
-The machine shall not be placed in a cabinet when in use.
Caution
-This machine is intended for normal household use only. It is not
intended for use in environments such as staff kitchens of shops,
offices, farms or other work environments.
-Always put the machine on a flat and stable surface. Keep it in
upright position, also during transport.
-Do not place the machine on a hotplate or directly next to a hot
oven, heater or similar source of heat.
-Only put roasted coffee beans in the bean hopper. If ground
coffee, instant coffee, raw coffee beans or any other substance is
put in the coffee bean hopper, it may cause damage to the
machine.
-Let the machine cool down before inserting or removing any parts.
The heating surfaces may retain residual heat after use.
-Never fill the water tank with warm, hot or sparkling water, as this
may cause damage to the water tank and the machine.
-Never use souring pads, abrasive cleaning agents or aggressive
liquids such as petrol or acetone to clean the machine. Simply use
a soft cloth dampened with water.
-Descale your machine regularly. The machine indicates when
descaling is needed. Not doing this will make your appliance stop
working properly. In this case repair is not covered under your
guarantee.
-Do not keep the machine at temperatures below 0°C.Water left in
the heating system may freeze and cause damage.
6English

-Do not leave water in the water tank when the machine is not used
over a long period of time. The water can be contaminated. Use
fresh water every time you use the machine.
Electromagnetic fields (EMF)
This Gaggia appliance complies with all applicable standards and
regulations regarding exposure to electromagnetic fields.
Machine overview (Fig. 1)
1 Lid of the bean hopper
2 Coffee bean hopper
3 Socket for cord
4 Water tank
5 Pre-ground coffee compartment
6 Grinder adjustment knob
7 Control panel
8 Coffee grounds container
9 Coffee dispensing spout
10 Drip tray
11 Drip tray cover
12 Drip tray full indicator
13 ESPRESSO button
14 ESPRESSO LUNGO button
15 AROMA STRENGTH button
16 Standby button
17 MENU button
18 HOT WATER button
19 STEAM button
20 Cord
21 Cleaning brush (for specific types only)
22 Grease (for specific types only)
23 Pre-ground coffee measuring spoon
24 Water hardness tester
25 Coffee residues drawer
26 Brew group
27 Hot water/steam wand
28 Classic milk frother
The display
Some buttons can be used to navigate through the menus:
ESPRESSO
-ESPRESSO button = ESC button: you can press this button to return to
the main menu.The ESC button takes you back one level.You may have
to press the ESC button. several times to get back to the main menu.
7
English

A
R
O
M
A
S
T
R
E
N
G
T
H
-AROMA STRENGTH button = OK button: you can press this button to
select, confirm or stop a function.
STEAM
-STEAM button = UP button: press this button to scroll up through the
display menu
ME NU
-MENU button = DOWN button: press this button to scroll down through
the display menu.
First installation
1Slide the drip tray with drip tray cover into the machine.
2Remove the water tank.
3Fill the water tank to the MAX level with fresh water.
4Fill the coffee bean hopper with coffee beans.
5Insert the small plug into the socket located on the back of the machine.
Insert the mains plug into the wall socket.
6Attach the classic milk frother to the hot water/steam dispensing spout.
7Place a container under the classic milk frother.
8Press the STANDBY button to switch on the machine.
9Press the OK button to start the automatic circuit priming cycle.
10 The display shows the following icon to indicate that the machine is
heating up.
-The machine performs an automatic rinsing cycle.
8English

AQUA
CL EAN
AQUACLEAN
FILTER?
11 The display shows the following icon to indicate you have to install the
AquaClean filter.
If you want to install the AquaClean filter afterwards, press the ESC
button and continue with the manual rinsing cycle. For installation, see
chapter ‘AquaClean filter’.
AQUA
CL EAN INSTALL
FILTER
12 Press the OK button. The display shows the following icon.
13 Remove the AquaClean filter from its packaging. Shake the filter for about
5 seconds.
14 Immerse the filter upside down in a jug with cold water and wait until no
more air bubbles come out.
15 Remove the water tank from the machine, empty it and insert the filter
vertically onto the filter connection.
16 Fill the water tank with fresh water and slide it back into the machine.
17 Press the OK button.
A Q U A
CL EAN
0/8
ON
OFF
18 Select ON on the display and confirm the activation by pressing the OK
button.
9
English

The display shows a tick icon to confirm the activation.
AQUA
CL EAN
100%
19 The display shows the filter ready icon to indicate the AquaClean filter
has been installed correctly.
20To rinse the filter, press the HOT WATER button and let half a litre of
water flow out from the hot water/steam dispensing spout. Discard this
water.
It can take a while until water comes out of the hot water dispensing
spout. The filter needs to be fully filled and rinsed with water.
The machine is ready for use.
After installing the AquaClean filter, you do not have to perform the manual
rinsing cycle.
Manual rinsing cycle
1Place a container under the coffee dispensing spout.
2Press the AROMA STRENGTH button to select pre-ground coffee. Do not
add pre-ground coffee.
3Press the ESPRESSO LUNGO button. The machine starts dispensing
water.
4When the machine stops dispensing, empty the container. Repeat steps
1-3 twice.
5Place a container under the classic milk frother.
6Press the HOT WATER button. Hot water dispensing starts automatically.
Dispense water until the display shows the no water icon.
7Fill the water tank with fresh water up to the MAX level and remove the
container.
The machine is ready for use.
AquaClean filter
The AquaClean filter is designed to reduce limescale deposits in your coffee
machine and provide filtered water to preserve the aroma and flavor of each
cup of coffee. If you use a series of 8 Aquaclean filters as indicated in this
user manual, you don't have to descale your machine for 5000 cups (with a
capacity of 100 ml).
10 English

AquaClean filter installation
Your machine has to be completely limescale-free before you start to use
the AquaClean filter. If you did not activate the filter upon first use and
brewed more than 50 cups (with 100 ml capacity), you need to descale the
machine before you activate the filter.
1Remove the AquaClean filter from its packaging. Shake the filter for about
5 seconds.
2Immerse the filter upside down in a jug with cold water and wait until no
more air bubbles come out.
3Remove the water tank from the machine and insert the filter vertically
onto the filter connection.
4Fill the water tank with fresh water and slide it back into the machine.
5Press the MENU button and scroll to the AquaClean filter option. Then
press the OK button to select the AquaClean filter option.
If you are installing the filter at first time use, follow the steps in chapter
‘First installation’.
A Q U A
CL EAN
0/8
ON
OFF
6Select ON on the display and confirm the activation by pressing the OK
button.
Note: The display shows a tick icon to confirm the activation.
7To rinse the filter, press the HOT WATER button and let half a litre water
flow out from the hot water/steam dispensing spout. Discard this water.
Note: It can take a while until water comes out of the hot water
dispensing spout. The filter needs to be fully filled and rinsed with water.
8Use the sticker attached to the plastic packaging of the AquaClean filter
to write down the date of the next filter replacement (after 3 months).
Place the sticker on the water tank.
The filter and machine are now ready for use.
Replacing the AquaClean filter
Replace the filter every 3 months or at machine request.
11
English

Display icon AquaClean filter What to do
10% + icon flashes The performance of this filter is decreasing. It is
recommended to remove the old filter and place the
new filter as described in section 'AquaClean filter
installation’ to retain proper filter performance.
0% + icon flashes Remove the old filter immediately and place the new
filter as described in section ‘AquaClean filter
installation’. When you activate a new filter, the display
shows the word NEW. Press the OK button to confirm
the activation.
0% and icon disappears from display You first need to descale the machine before you can
place and activate a new filter.
After 8 filter replacements you need to descale the machine chapter
‘Descaling’, section ‘Descaling procedure’.
Using the machine
Brewing coffee with beans
1Adjust the coffee dispensing spout to suit the size of your cup.
2Press the AROMA STRENGTH button to select the desired coffee
strength from 1-5 beans.
3Press the ESPRESSO button to brew an espresso or press the ESPRESSO
LUNGO button to brew a coffee.
Adjusting the coffee quantity
1Press and hold the ESPRESSO button or ESPRESSO LUNGO button until
the display shows the word MEMO.
2When the cup contains the desired amount of coffee, press the OK
button to save the selected quantity.
Adjusting the grind setting
Note: You can only adjust the grinder settings when the machine is grinding
coffee beans.
1Open the lid of the bean hopper.
2Place a cup under the coffee dispensing spout.
3Press the ESPRESSO button.
4While the machine grinds the coffee, place the end of the measuring
spoon handle on the grinder adjustment knob in the coffee bean hopper.
Use the spoon to press and turn the knob to the left or to the right one
notch a time.
5There are 10 different grinding degree settings you can choose from. The
smaller the dot, the stronger the coffee.
-Coarse grind: lighter taste, for dark roasted coffee blends.
-Fine grind: bolder taste, for light roasted coffee blends.
12 English

6Brew 2-3 coffees to taste the difference.
Frothing milk
Warning: Danger of scalding. Only grab the steam wand by its
protective handle. Dispensing may be preceded by small jets of
hot water.
1Fill 1/3 of a jug with cold milk.
2Immerse the classic milk frother in milk. Press the STEAM button.
3Froth the milk by gently swirling the jug and moving it up and down.
4Press the OK button to stop frothing.
Hot water
Warning: Danger of scalding. Only grab the steam wand by its
protective handle. Dispensing may be preceded by small jets of
hot water.
1Place a jug under the classic milk frother.
2Press the HOT WATER button. Hot water dispensing starts automatically.
3Press the OK button to stop hot water dispensing. Remove the container.
Cleaning and maintenance
Weekly cleaning of the brew group
Clean the brew group once per week.
1Remove the coffee grounds container and open the service door.
2Remove the coffee residues drawer.
1
2
3To remove the brew group, press the lever and pull the brew group out of
the machine.
4Rinse the brew group with fresh water and let it air dry.
13
English

5To place the brew group back, make sure that the lever is in contact with
the base of the brewing unit.
Note: If it is not in contact with the base, push it down.
6Make sure the locking hook of the brew group is in the correct position.
To position the hook correctly, push it upwards until it is in uppermost
position.
7The hook is not correctly positioned if it is still in bottommost position.
8Slide the brew group back into the machine along the guiding rails on the
sides until it clicks into position. Then place the coffee residues drawer
back in the machine.
Lubrication
Lubricate the brew group after approximately 500 cups of coffee or once a
month.
1Apply some lubricant around the shaft in the bottom of the brewing unit.
14 English

2Apply lubricant to the rails on both sides, as shown in the illustration.
3Slide the brew group back into the machine along the guiding rails on the
sides until it clicks into position. Then place the coffee residues drawer
back in the machine.
Classic milk frother cleaning (daily)
Remove the external part of the classic milk frother and rinse it with fresh
water.
Classic milk frother and steam wand cleaning (weekly)
1Remove the external part of the classic milk frother and rinse it with fresh
water.
2Remove the upper part of the classic milk frother from the steam wand
and rinse it with fresh water.
3Clean the steam wand with a wet cloth.
4Reassamble all the classic milk frother parts.
Descaling
You have to descale the machine when the display shows the CALC CLEAN
icon or after 8 AquaClean filter replacements.
15
English

START
CALC
CLEAN
If you do not descale when the display shows the CALC CLEAN icon or after
8 AquaClean filter replacements, the machine may stop working properly. In
this case, repairs are not covered by the guarantee).
Never drink the water with descaling mixture that you pour into
the water tank or any water with residues that comes out of the
machine during the descaling procedure.
The descaling procedure lasts approximately 30 minutes.
Only use Gaggia descaling solution to descale the machine. Gaggia
descaling solution is designed to ensure optimal performance of the
machine. The use of other products may damage the machine and leave
residues in the water. You can buy Gaggia descaling solution from your local
reseller or from the authorized service centers. Contact details are included
in the warranty booklet supplied separately or visit www.gaggia.com/n-m-
co/espresso/world-wide or www.gaggia.it/n-m-co/espresso/contact.
Descaling procedure
CALC
CLEAN
You can pause the descaling or rinsing cycle by pressing the ESC button.
The display will show the following icon. To continue the descaling or rinsing
cycle, press the OK button.
1Remove and empty the drip tray. Slide the drip tray back into the
machine.
Note: Remove the AquaClean water filter from the water tank (if present).
2Remove the classic milk frother from the steam wand.
3Press the OK button.
4The display shows the following icon to indicate that the machine enters
the descaling cycle. If you want to exit the descaling cycle, press the ESC
button.
5Pour the entire bottle of Gaggia descaling solution (250ml) into the water
tank.
6Add water to the descaling solution in the water tank up to the CALC
CLEAN indication.
7Place a large container (1.5 l) under the steam wand and dispensing
spout.
8Press the OK button to start the descaling cycle.
-The machine dispenses the entire descaling solution at regular intervals
through the steam wand and dispensing spout (this takes approximately
25 minutes).
9Wait until all of the descaling solution has been dispensed. Remove and
empty the container.
10 Remove and empty the drip tray. Slide the drip tray back into the
machine.
11 Rinse the water tank and fill it with fresh water up to the CALC CLEAN
indication. Slide the water tank back into the machine.
12 Place the container back under the steam wand and dispensing spout.
13 Press the OK button to start the rinsing cycle (this takes approximately 4
minutes).
16 English

CALC
CLEAN
-The display shows the following icon to indicate that the rinsing cycle is
finished.
14 The display shows a tick icon.
15 Rinse the water tank and fill it with fresh water up to the MAX level. Slide
the water tank back into the machine.
16 Press the OK button to end the descaling cycle.
17 Place a container under the steam wand and dispensing spout.
18 The display shows the following icon to indicate that the machine is
heating up.
-The machine performs an automatic rinsing cycle.
19 Remove the container. Remove and empty the drip tray. SLide the drip
tray back into the machine.
20Place the AquaClean filter back in the water tank. Reinsert the classic milk
frother.
21 Remove and rinse the brew group see chapter ‘Cleaning and
maintenance’, section ‘Clean the brew group’.
The machine is now ready for use.
Interruption of the descaling cycle
Once the descaling cycle has started, you must complete it till the very end
without turning off the machine. In case you get stuck during the cycle or in
case of power failure or accidental disconnection of the power cord, you
can exit by pressing the standby button. If this occurs, empty and rinse
carefully the water tank, then fill it up to the CALC CLEAN level. Follow the
instructions in chapter ‘First installation’, section ‘Manual rinsing cycle’
before brewing any beverage. If the cycle was not completed, the machine
will require another descaling cycle to be performed at your earliest
convenience.
Warning icons and error codes
Warning signals are displayed in red. Below you find a list of the
warnings that may appear on the display and their meaning.
-Fill the water tank with fresh water to the MAX level indication.
17
English

-The bean hopper is empty. Put new coffee beans in the bean hopper.
-The brew group is not in the machine. Insert the group.
-Close the service door.
-Remove the coffee grounds container and empty it.
-There is too much powder in the brew group. Clean the brew group.
-If an error code is triggered, check the section 'Meaning of error codes' to
see what the code on the display means and what you can do. The
machine cannot be used when this icon is on the display.
18 English

-You forgot to place the lid on the pre-ground coffee compartment. If you
do not place it back within 30 seconds the display will return to the main
menu and the brewing cycle will be stopped.
Meaning of error codes
Error code Problem Cause Possible solution
1 Coffee grinder blocked Coffee exit duct
clogged
Clean the coffee exit
duct thoroughly with
the handle of the
multifunctional tool or a
spoon handle.
3 - 4 The brew group cannot
be removed.
The brew group is not
positioned correctly.
Close the maintenance
door. Switch the
machine off and back
on again. Wait for the
‘machine ready’ icon on
the display and then
remove the brew group.
5 Water circuit problem There is air in the water
circuit.
Remove and place back
the water tank a couple
of times. Make sure you
insert it into the
machine properly.
Check if the water tank
compartment is clean.
Other error codes Switch the machine off
and switch it back on
again after 30 seconds.
Try this 2 or 3 times.
If the above solutions do not help to remove the error code icon from the
display and bring the machine back to normal working order, contact the
Gaggia hotline. Contact details can be found in the warranty booklet or or
visit www.gaggia.com/n-m-co/espresso/world-wide or www.gaggia.it/n-
m-co/espresso/contact.
Ordering accessories
To clean and descale the machine, only use the Gaggia maintenance
products. These products can be purchased from your local reseller or from
the authorized service centers.
Maintenance products:
-Descaling solution
-AquaClean filter
-Brew group grease
-Degreasing tablets
19
English

Guarantee and support
If you need information or support, please visit www.gaggia.com/n-m-
co/espresso/world-wide or www.gaggia.it/n-m-co/espresso/contact, or
read the separate warranty booklet.
Recycling
-This symbol means that this product shall not be disposed of with normal
household waste (2012/19/EU).
-Follow your country's rules for the separate collection of electrical and
electronic products. Correct disposal helps prevent negative
consequences for the environment and human health.
Troubleshooting
Problem Cause Solution
The machine does not
switch on
The machine is disconnected or
the main switch is in the OFF
position.
Check if the mains cord is inserted
correctly
Make sure the main switch is set in ON
position.
The machine is in DEMO
mode.
The standby button has been
pressed for more than 8 seconds.
Switch the machine off and then on
again using the main switch on the
back of the machine.
The drip tray is quickly
filled.
This is normal. The machine uses
water to rinse the internal circuit
and brew group. Some water
flows through the internal system
directly into the drip tray.
Empty the drip tray when the 'drip tray
full' full indicator pops up through the
drip tray cover.
Place a cup under the dispensing
spout to collect rinsing water.
The coffee grounds
container full icon remains
displayed.
The coffee grounds container
was emptied while the machine
was switched off.
Always empty the coffee grounds
container while the machine is ON. If
the coffee grounds container is
emptied while the machine is switched
off, the coffee cycle counter is not
reset. In that case, the 'empty coffee
grounds container' message will stay
on the display even though the
container is not full.
The coffee grounds container
was placed back too fast.
Do not place back the coffee grounds
container until the screen message
prompts you to put it back
20 English