GE Cync User manual

Before You Get Started
Important Note: Properly Connect Your Panels.
Read these instructions completely and carefully.
Your Hexagon Panels include two type of ports: Input Ports and Output
Ports. Your linking cables must be properly installed to ensure that each
Hexagon Panel has power. Here’s what to know:
Input Ports are identified with an arrow.
Power comes INTO this port. Connect the control box (first panel) or the
linking cable from the previous Hexagon Panel into the port marked with
an arrow.
Output Ports are identified with numbers.
Power LEAVES through this port to provide power to the next Hexagon
Panel in your design. Connect the linking cable to any one of the 5 ports
to power the next Hexagon Panel in the sequence. Select the Output Port
closest to the Input Port on the next Panel.
CYNC Hexagon Panel Installation Guide
Let’s Do It
(7) Light
Panels
(5) Light
Panels
(10) Light
Panels
(9) Linking
Cables
(10) Layout
Templates
Control
Box
Power
Adapter
Panel
Remover
Tool
Orientation
Tool
Cleaning
Wipe
Orientation
Tool
Cleaning
Wipe
Panel
Remover
Tool
Level
Control
Box
Power
Adapter Level
(7) Layout
Templates
(5) Layout
Templates
(30) Traceless
Nails
(21) Traceless
Nails
(15) Traceless
Nails
(6) Linking
Cables
(5) Linking
Cables
(12) Adhesive
Strips
(9) Adhesive
Strips
(6) Adhesive
Strips
(2) Control
box mounting
screws
(2) Control
box mounting
screws
10 Pack
7 Pack
What’s
Included:
5 Pack
Expansion
GE is a trademark of General Electric Company. Used under trademark license.
Note:
One power adapter can power up to 20 Hexagon Panels. For any pattern
needing more than 20 tiles of Hexagon Panels, you will need to purchase
an additional set with an additional power adapter.
Panels are connected in sequence. Do not use more than one Output
Port on each Hexagon Panel.

4. Remove the 1st Layout Template from the wall. Leave the other
templates in place for now.
5. Adhere to wall in your first position by using the removable adhesive
pads. Stick one side to the back of the Hexagon Panel and the
other side to the wall. PRESS AND GENTLY HOLD FOR 30 SECONDS.
Installing the First Hexagon Panel
1. Ensure the control box has been connected to the first
Hexagon Panel.
2. Determine the Output Port to connect to the 2nd Hexagon Panel.
Select the Output Port that’s touching the side of the 2nd Hexagon
Panel you’re connecting to.
3. Insert the Linking Cable into the desired Output Port BEFORE
MOUNTING TO WALL.
Download the CYNC App & Power
the First Hexagon Panel
1. Download the Cync App.
2. Connect the control box and power adapter to the first
Hexagon Panel.
3. Connect the control box cable by aligning the tab with the
indentation on the cable and press the connector downwards
to snap into the mounting bracket.
4. Power on the Hexagon Panel.
• Keep lights on during installation to ensure linking cables are
properly connected.
5. Connect to the Cync App and complete setup.
The CYNC App walks through Hexagon Panel
layout and installation step by step. Start with
the CYNC App for the best experience. Use
these instructions for reference.
Preparing the Wall
1. Clean the wall with the provided cleaning wipe and let dry before
moving forward with the installation.
2. Select a pattern in the CYNC App or create your own layout.
3. Use the Layout Template to create your design by peeling the
backing off the removable adhesive and sticking the Layout
Template to your wall.
4. Each Layout Template must be touching at least one flat side
of another Layout Template to complete installation.
5. Adjust and reposition templates until you are satisfied with
your design.
6. Determine the Hexagon Panel that will connect to the Control Box
and Power Adapter (likely the one closest to your wall socket). This
will be the first panel installed in the next step.
Note: Double check your design before proceeding to the next
step. Once the Hexagon Panels are installed, they may be difficult
to readjust.
Installing Middle Panels
Repeat steps to install all middle panels
1. Rotate the next Hexagon Panel so that the Input Port side aligns
with the Output Port of the previous Hexagon Panel.
2. Determine the Output Port to connect to the next Hexagon Panel.
Select the Output Port that’s touching the side of the next Hexagon
Panel you’re connecting to.
3. Insert the Linking Cable into the desired Output Port BEFORE
MOUNTING TO WALL.
4. Remove the Layout Template of the Hexagon Panel you are
installing. Leave the other templates in place for now.
5. Insert the Linking Cable from the previous Hexagon Panel into the
Input Port. After inserting the linking cable from the previous Tile,
note that the panel should light up if the cable is connected correctly .
If it does not light up, ensure that the control box is plugged in and
turned on, and re-check your connection.
6. Adhere to wall by using the removable adhesive pads. Stick one
side to the back of the Hexagon Panel and the other side to the wall.
PRESS AND GENTLY HOLD FOR 30 SECONDS.
Input Port
Input Port
Output Port

4. As with the middle Tiles, after inserting the linking cable from the
previous Tile, note that the panel should light up if the cable is
connected correctly. If it does not light up, ensure that the control
box is plugged in and turned on, and re-check your connection.
5. Adhere to wall by using the removable adhesive pads. Stick one side
to the back of the Hexagon Panel and the other side to the wall.
PRESS AND GENTLY HOLD FOR 30 SECONDS.
6. Set up light shows and scenes all through the CYNC app.
7. Enjoy!
Installing Final Panel
1. Rotate the final Hexagon Panel so that the Input Port side aligns
with the Output Port of the previous Hexagon Panel.
2. There’s no Output Port connection required for this Hexagon Panel.
3. Remove the last Layout Template from the wall.
Fasten Hexagon Panels with Nails
(Optional)
Adhesive pads may not adhere to some surfaces, including wallpaper, brick,
textured or porous surfaces. Nails may be required to complete installation.
1. Disconnect the Hexagon Panel from power then use the removal
tool to separate the hexagon panel from bracket.
2. Place the Mounting Bracket on the wall with the Input and Output
Ports facing away from the wall.
3. Gently hammer three Traceless Nails into the provided nail holes.
4. Orient the Hexagon Panel so the Arrows (Output Port) on the
Hexagon Panels and Mounting Bracket align. Gently press the
Hexagon Panel until it clicks into place.
5. Reconnect the Hexagon Panel to the power. Note that the panel
should light up if the cable is connected correctly. If it does not light
up, ensure that the control box is plugged in and turned on, and
re-check your connection.
Removing and Reposition
(If Needed)
To remove:
1. Unplug power.
2. Use the removal tool to separate the Hexagon Panel from the bracket.
3. Pull the tab to stretch the tab slowly against the wall and remove the
bracket & link cable. To avoid elastic damage, use hand to hold the
bracket when pulling. Never pull the adhesive tab toward you
(may damage wall paint).
Note: In case of nail installation, remove the adhesive first, then hold
bracket to pull out nail.
4. Repeat to remove all tiles.
To reposition:
1. Adhesive strips are not reusable, please purchase new adhesive
strips to reinstall.
2. Choose a new design and follow the guide to install.
How to use the Tile Removal Tool
1. The Hexagon Panels can be separated from the Mounting Bracket
by inserting the Panel Remover Tool between the Hexagon Panel
and Mounting Bracket and gently unlatching the Bracket. Repeat on
each side of the bracket.
Note: If Panel Remover Tool is not available, gently pull on only one
side of the Hexagon Panel. Do not pull on Hexagon Panel from two
sides at once as this may cause damage.

Additional Information
and Warnings
FCC Compliance Statement Compliance Notice:
Warning: Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
The device must not be co-located or operating in conjunction with
any other antenna or transmitter.
This device complies with part 15 of FCC rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that
may cause undesired operation.
RF Exposure Information:
Caution: To maintain compliance with the FCC’s RF exposure
guidelines, place the product at least 20cm from nearby persons.
IC Statement
This device complies with RSS247 of Industry Canada. Cet appareil
se conforme à RSS247 de Canada d’Industrie.
This device contains licenceexempt transmitter(s)/receiver(s) that
comply with Innovation, Science and Economic Development
Canada’s licenceexempt RSS(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause
undesired operation of the device. Appareils radio exempts
de licence.
Son fonctionnement est sujet aux deux conditions suivantes: (1) le
dispositif ne doit pas produire de brouillage prejudiciable, et (2) ce
dispositif doit accepter tout brouillage recu, y compris un brouillage
susceptible de provoquer un fonctionnement indesirable.
This equipment complies with IC RSS-102 radiation exposure limits
set forth for an uncontrolled environment.
This transmitter must be installed to provide a separation distance
of at least 20cm from all persons and must not be collocated or
operating in conjunction with any other antenna or transmitter.
Cet équipement est conforme aux limites d’exposition aux
rayonnements IC RSS-102 définies pour un environnement
non contrôlé.
Cet émetteur doit être installé pour fournir une distance de
séparation d’au moins 20 cm de toutes les personnes et ne doit
pas être colocalisé ou fonctionner en conjonction avec une autre
antenne ou émetteur .
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