GE GUD27EE User manual

WASHER/DRYER
SAFETY INFORMATION .........3
GETTING STARTED
Washer ............................. 6
Dryer .............................. 14
CARE AND CLEANING
Washer ..............................13
Dryer................................17
TROUBLESHOOTING TIPS
Washer ..............................18
Dryer................................21
CONSUMER SUPPORT
Limited Warranty .................... 23
Consumer Support ................... 24
OWNER’S MANUAL
GE is a trademark of the General Electric Company. Manufactured under trademark license.
ENGLISH/ESPAÑOL
GUD27EE
02-23 GEA
49-3000359
Write the model number, serial
number and MAC ID for WiFi
enabled models here:
Model #_________________
Serial # _________________
MAC ID _________________
Open dryer door for model
and serial number tag.

249-3000359 Rev 0
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every GE Appliances
product, and we think you will too. Among other things, registration of your appliance ensures that we
can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the
Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration
card included in the packing material.

49-3000359 Rev 0 3
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
ŶDO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with
gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could
ignite or explode.
ŶDO NOT place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to
contaminated loads, the final part of the tumble dryer cycle occurs without heat (cool down period). Avoid
stopping a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread
out so that the heat is dissipated.
ŶDO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.
ŶUnder certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for
2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a
period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for
several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke
or use an open flame during this time.
ŶDO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this
appliance is used near children. Before the appliance is removed from service or discarded, remove the door
and lid to the drying and washing compartments. Failure to follow these instructions may result in death or
injury to persons.
ŶDO NOT reach into the appliance if the drum, tub or agitator is moving to prevent accidental entanglement.
ŶFor waterproof, water-resistant and bulky items, only use the Bulky Items (or Delicates) cycle. DO NOT use
other cycles for these items. Using other cycles can cause excessive vibration and may result in injury or
damage to the washer, walls, or floor. DO NOT mix waterproof and non-waterproof items.
ŶDO NOT dry articles containing foam rubber or similarly textured rubber-like materials.
ŶClean lint screen before or after each load.
ŶDO NOT operate the dryer without the lint filter in place.
ŶFollow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.
ŶDO NOT use fabric softeners or products to eliminate static unless recommended by the manufacturer of the
fabric softener or product.
ŶDO NOT store combustible materials, gasoline or other flammable liquids near the dryer. Keep area around
the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust and dirt.
ŶThe interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel.
ŶDO NOT install or store this appliance where it will be exposed to the weather.
ŶDO NOT tamper with controls.
ŶDO NOT repair or replace any part of this appliance or attempt any servicing unless specifically recommended
in the user maintenance instructions or in published user repair instructions that you understand and have the
skills to carry out.
ŶDO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or
broken parts including a damaged cord or plug.
ŶUnplug the appliance or turn off the circuit breaker before servicing. Pressing the Power or Start/Pause
button DOES NOT disconnect power.
ŶDO NOT spray any type of aerosol into, on or near appliance, at any time. DO NOT use any type of spray
cleaner when cleaning dryer interior. Hazardous fumes or electrical shock could occur.
WARNING

449-3000359 Rev 0
SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
ADDITIONAL WASHER SAFETY
START-UP SEQUENCE
ŶAny time the washer is being started or restarts after the washer lid has been opened and closed, the washer
will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the
lid is opened during this period, the washer will pause. You will have to push the Start button again to restart
the cycle.
WHEN NOT IN USE
ŶTurn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill
hoses; GE Appliances recommends changing the hoses every 5 years.
AUTOMATIC DRAIN SEQUENCE
ŶMachine will automatically drain any time the lid is left open for more than 15 minutes and water is present.
ŶMachine will automatically drain if left in a paused state with the lid closed for more than 24 hours and water is
present.
Proper Disposal of your Appliance
Ŷ
Dispose of or recycle your appliance in accordance with Federal and Local Regulations. Contact your local
authorities for the environmentally safe disposal or recycling of your appliance.
Ŷ
Consider recycling options for your appliance packaging material.
ŶDO NOT store items that may burn or melt (such as clothing, paper material, plastics or plastic containers,
etc.) on top of the appliance nor hang them from the door.
ŶDO NOT climb on or stand on this unit.
ŶSee “ELECTRICAL CONNECTION INFORMATION” located in the Installation Instructions for grounding instructions.

49-3000359 Rev 0 5
Notes
NOTES

649-3000359 Rev 0
Lid Lock
Your washer has a security system that prevents opening
the lid during the spin cycle. The lid lock prevents anyone
(especially children) from reaching into the washer while
the basket is spinning. The lid lock will release within 5
seconds after the basket stops spinning.
Trying to open the lid while locked could result in injuries.
If the lid does not unlock after spinning, please contact
service.
NOTE: If there is a power outage the lid lock can take 3
minutes to release.
USING THE WASHER
Throughout this manual, features and appearance may vary from your model.
• Loosely add items.
Overloading may negatively
impact wash performance.
See page 11 for suggested
loading.
Step 2 Step 3 Step 4
Step 1
• Turn the WASHER CYCLES
knob to “wake up” the washer
before each use. The LED lights
will turn on when the washer is
awake and ready to use.
• Select desired wash cycle.
• Select additional settings.
• Close lid.
• Press
the Start
button.
• Add detergent
• Add bleach (optional).
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INFORMATION before operating this appliance.
WARNING
NOTE: This appliance is designed so that the washer and dryer can be operated at the same time.
Getting started - Washer
Liquid
Bleach
Detergent
E FCBA
D G

49-3000359 Rev 0 7
Getting started - Washer
USING THE WASHER
AWasher Cycles
The washer cycle controls the type of washing process. The cycle selector knob can be turned in either direction.
Turning the knob after starting a cycle will stop the washer and change the cycle to the new selection. Press Start
to begin the new cycle selection.
The chart below will help you match the items to be washed with the best washer cycle settings. For optimal
performance, select the cycle that most closely matches the items being washed. Selections shown in bold are
the recommended settings for that cycle.
Off - Washer is turned off and the Start button does not function. NOTE: When the control is turned to Off, the
Status lights are off.
NOTE: The cycle selector does not rotate during the operation of the washer.
Items to Wash Cycle Wash Temp Cycle Details
Cycle for normal, regular, or typical
use for washing up to a full load of
normally soiled cotton clothing.
Colors
Medium/
Normal
Hot
Warm
Colors
Cool
Cold
Tap Cold
Use Colors Medium/Normal cycle for normal, regular, or typical
use for washing up to a full load of normally soiled cotton
clothing. Choose the Warm or Hot water temperature selection
as appropriate for your clothes load for a higher degree of
cleaning. Incorporates multi-stage fills and wash periods to
provide optimal fabric care.
Whites and household linens Whites Hot
Warm
Colors
Cool
Cold
Tap Cold
Cycle tailored to clean and brighten your whites.
Large coats, bed spreads, mattress
covers, sleeping bags, and similar
large bulky items.
Bulky
Items
Hot
Warm
Colors
Cool
Cold
Tap Cold
Provides a max fill wash water level to wash bulky items. Also
incorporates a deep fill rinse to effectively rinse bulky items.
Casual clothes, lightly soiled office
wear.
Casuals Hot
Warm
Colors
Cool
Cold
Tap Cold
Wash cycle tailored to care for casual clothes and office wear items.
Incorporates multi-stage fills and wash periods to provide optimal
fabric care.
Lingerie and special care fabrics
with light soil.
Delicates Hot
Warm
Colors
Cool
Cold
Tap Cold
Utilizes a gentle agitate profile and a low spin speed to provide
special care to delicate fabrics. It is recommended to place small or
ultra delicate items in mesh bags before washing.
Small loads of lightly soiled items
that are needed in a hurry.
Speed
Wash
Hot
Warm
Colors
Cool
Cold
Tap Cold
Utilizes an expedited wash cycle and time-saving continuous spray
rinse to clean small lightly soiled loads in the fastest time possible.
Wet load of items. Drain &
Spin
Utilizes a high speed spin to extract water from wet items.
Failure to closely follow these instructions may result in an abnormal vibrating and out-of-balance
condition that could result in physical injury, property damage, and/or appliance damage.
For Waterproof, Water-Resistant, or Bulky:
• Only use the Bulky (or Delicates) cycle.
• Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or
floor.
• Do not mix waterproof and non-waterproof items .
• Read the Owner’s Manual for wash cycle details.
WARNING

849-3000359 Rev 0
Deep Fill
Select the Deep Fill feature for loads where extra water is needed.
Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash
load. Holding the Deep Fill button for 3 seconds will provide the deepest fill level possible; this will increase cycle
time due to the additional time it takes to fill the washer.
To cancel the option if desired, press the Deep Fill button again.
NOTE: The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase
if additional water is desired. To stop the extra fill, press the Deep Fill button again and the water will stop.
B
C
D
E
Getting started - Washer
USING THE WASHER
Temperature
Select the water temperature for the washer cycle (all rinses use cold water). Always follow fabric manufacturer’s
care label or instructions when laundering.
Tap Cold* uses incoming tap water, which can provide energy savings. For all other temperature selections, a
mixture of hot and cold water is used to achieve the ideal temperature for each temperature setting.
*Note that some detergents do not fully dissolve in very cold water. If you experience this, it is recommended you
choose a setting other than Tap Cold.
WiFi
Press and hold the Temp button for 3 seconds to activate the Wi-Fi connection. If the washing machine is
already connected (Wi-Fi light on) press 3 seconds to disconnect the Wi-Fi connection (LED blinks while it is in
the process of connecting).
Start
Press Start to begin the cycle. With the lid closed pressing Start again will pause the cycle and Status lights will blink.
To continue the cycle, close the lid and press Start again. The water fill will continue with the lid opened, except when
Precise Fill (on some models) is selected as the load size. The lid must be closed to continue filling when Precise Fill
(on some models) is selected.
If the lid is opened during the cycle, the cycle will pause and the Status lights will blink. To resume the cycle, close the
lid and press Start.
If the machine is paused for more than 24 hours, the cycle will be cancelled. To stop the cycle, turn the Cycle
Selector to the Off position. NOTE: Machine will automatically cancel and drain when water is present and the
lid is left open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and
press Start to begin new cycle.
Display
Remaining Time Will display the time left for the washer to complete the current cycle.
Connected Will be on once the washer is connected with your App.
Lid Lock It will be on while the lid is locked.
WiFi It will be on once your washer is connected to WiFi.
FCycle Options
Auto Soak
This option begins with a brief agitation, soaks for a specified period, then moves through the rest of the cycle
automatically.
Repeated pressing of the Auto Soak button will scroll through 15 minute, 30 minute, 60 minute, 2 hours (2h)
selections and then return to 0 soak minutes.
Deep Rinse
Set this option to provide a deep rinse or when using fabric softener. It may change other settings (e.g., Spin
may go to a higher setting) to maximize performance.
Remote Enable
Press and hold the Auto Soak and Deep Rinse buttons for 3 seconds to activate Remote Enable (Connected
will come on and AP will blink in the display).
Press the Start button and AP will stop flashing and stay on. Then, from the App, you can modify the scheduled
start time from 24 to 00 hours or remote start the washer cycle.
NOTE: This function is only for the washer cycles.

49-3000359 Rev 0 9
Getting started - Washer
USING THE WASHER
G
Consumer Help Indicator
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some
situations that you can perform without the need to call for service. The chart below describes the helpful lights you may
notice flashing on the display.
Spin and Rinse
lights blinking
If an out-of-balance condition is detected by the washer, the Spin and Rinse lights will blink during
the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When
this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle
normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If
you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the
wash basket and run a Drain & Spin cycle.
Wash and Rinse
lights blinking
(Water not
entering washer)
Check your house water supply. Did you forget to turn on one or both supply valves after installation or
coming back from vacation? As soon as the lights start to flash, the washer will initiate a 4 minute lock-out
period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin
your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will
start over again.
Lid Locked light Lid Locked light will flash if 3 cycles have been started without opening the lid. The washer will not start
another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the
problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.
Status light Illuminates
Wash When the washer is in the wash portion of the cycle.
Rinse When the washer is in the rinse portion of the cycle.
Spin When the washer is draining and/or spinning.
NOTE: If the Status lights are blinking, the operation of the washer has been paused. To resume operation press
the Start button (the lid must be closed).
Status lights
The Status lights show the stage the washer is in. When the selector knob is set to a new cycle, the Status
lights will flash momentarily, showing the stages the cycle will go through.

10 49-3000359 Rev 0
Getting started - Washer
USING THE WASHER
Liquid Bleach Funnel
The water fill dilutes liquid chlorine bleach as the washer
fills for the washer cycle.
1Check clothing care labels for special instructions.
2Measure liquid bleach carefully, following instructions
on the bottle.
ŶNever pour undiluted liquid chlorine bleach directly
onto clothes or into the wash basket.
ŶDo not pour powdered bleach into bleach funnel.
3Before starting the washer, pour measured amount of
bleach directly into liquid bleach funnel (right side of
dispenser). Avoid splashing or over-filling dispenser.
If you prefer to use powdered bleach, add it into the
wash basket with your detergent.
ŶDo not mix chlorine bleach with an oxi pre-treatment,
ammonia or acids such as vinegar and/or rust
remover. Mixing can produce a toxic gas which
may cause death.
Fabric Softener
1Select Deep Rinse button on
control panel. 2Add diluted liquid fabric softener during the rinse cycle or use a fabric softener ball.

49-3000359 Rev 0 11
Always follow fabric manufacturer’s care label when laundering.
DO NOT wash fabrics soiled with flammable liquids or cleaning solvents.
No washer can completely remove oil.
DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking oils).
DO NOT reach into the washer until all moving parts have stopped.
Doing so can result in death, explosion, fire or amputation.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the
fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton
towels and socks separate from lint collectors including synthetic garments and dress pants.
WARNING - Fire Hazard
USING THE WASHER
Getting started - Washer
Proper Use of Detergent
Using too little or too much detergent is a common cause
of laundry problems.
Use less detergent if you have soft water, a smaller load or
a lightly soiled load.
For spots, apply pre-treatment to items as recommended on
the product label. Application should be made in the basket to
prevent overspray which may cause the coloring on the lid or
graphics to fade.
Place detergent packets in the bottom of the wash basket
before adding clothes.
We recommend the use of High Efficiency detergents such
as in your energy efficient washer. HE detergents are
formulated to work with low water wash and rinse systems.
HE detergents reduce the oversudsing problems commonly
associated with regular detergents.
When using high efficiency or concentrated detergents,
consult the product label to determine amount required for
optimum performance. Excessive detergent will negatively
impact wash performance.
Loading the Washer
Load dry items loosely in the washer basket. For best results, load items evenly and
loosely around the outside of the basket, filling in towards the center on larger loads.
To add items after washer has started, press Start/Pause. Lift the lid and submerge
additional items around the outside of the basket. Close the lid and press Start to resume.
ŶDo not place large items such as
sheets, blankets and towels across
the Infusor. Load them around the
outside of the basket.
ŶDo not wash fabrics containing
flammable materials (waxes,
cleaning fluids, etc.).
ŶWash action will not start with the
lid up.
Average Small Load Average Medium Load Average Large Load
water
level
clothes
water
level
clothes
water
level
clothes
Load clothes around outside
of infusor - not over it.

12 49-3000359 Rev 0
Getting started - Washer
USING THE WASHER
WiFi Connect
Your washer is GE Appliances WiFi Connect enabled.
It is highly recommended that you connect your washer to WiFi to download the latest software, receive periodic
updates and benefit from many of the extended features available through the SmartHQ App. Many features for
your washer may require connection to the SmartHQ App.
Visit GEAppliances.com/connect and enter your model number to show you the proper steps to connect your
washer and to learn more about connected appliance features.
Take special note of your washer’s serial number and MAC ID address on the front of this manual.
WiFi Connectivity: For assistance with the washer or the ConnectPlus network connectivity, please call GE Appliances
at 800.220.6899.
Scan here to get started.

49-3000359 Rev 0 13
CARE AND CLEANING - WASHER
Care And Cleaning - Washer
Exterior of the Washer
Immediately wipe off any spills with a damp cloth.
Interior of the Washer
Leave the lid open after washing to allow moisture to
evaporate. If you want to clean the basket, use a clean
soft cloth dampened with liquid detergent; then rinse.
(Do not use harsh or gritty cleaners.)
Moving and Storage
Ask the service technician to remove water from drain
pump and hoses. Do not store the washer where it will
be exposed to the weather.
Long Vacations
Be sure water supply is shut off at faucets. Drain all
water from hoses and water filter pump area if weather
will be below freezing.
Water Supply Hoses
Periodically inspect all water inlet hoses for water leaks, wear, cuts, corrosion, and bulges. Replace all hoses immediately
if any sign of these failures appear. All hoses should be replaced every 5 years of use to reduce risk of hose failures
and possible water damage. When replacing hoses, refer to the Installation Instructions for proper installation. DO NOT
overtighten or cross thread fittings. DO NOT allow the hose to rub against sharp objects, become kinked, or become
over stretched. Always ensure hose rubber gaskets are installed and free from leaks when pressurized.

14 49-3000359 Rev 0
USING THE DRYER
Getting started - Dryer
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INFORMATION before operating this appliance.
WARNING
• Keep flammable materials and vapors, such as
gasoline, away from dryer.
• DO NOT dry anything that has ever had anything
flammable on it (even after washing).
• No washer can completely remove oil.
• DO NOT dry anything that has ever had any type of oil
on it (including cooking oils).
• Items containing foam, rubber, or plastic must be dried
on a clothesline.
• Failure to do so can result in death, explosion, or fire.
WARNING - Fire Hazard
IMPORTANT: Clean the lint filter each time you use the dryer.
Step 1
• Loosely add items.
• Close door.
NOTE: Dryer will not
start with door open.
Step 3
• Select
Temperature
if using
Time Dry.
Step 2
• Select a dry
cycle.
Step 5
• Press Start
button.
Step 4
• Press E-Dry
(optional)
E-Dry
Start
Pause
NOTE: This appliance is designed so that the washer and dryer can be operated at the same time.
CB AD

49-3000359 Rev 0 15
USING THE DRYER
Getting started - Dryer
Automatic cycles determine fabric dryness and provide automatic sensored drying. The timer does not rotate
during the cycle until the thermostats sense that the clothes are dry, then the timer rotates automatically to Off.
Select Less Dry if you want your clothes slightly damp at the end of the drying cycle.
Select More Dry if you want them to feel drier. Time Dry cycle runs for a selected time.
Time Cycle
Time Dry For manual drying.
Start - Close the dryer door. Press Start. Opening the door during operation will stop the dryer. To restart the
dryer, close the door and select Start to complete the cycle. A chime will sound at the end of the dry cycle.
A
D
Dryer Cycles
Cottons For cottons and most linens. For most loads, select Medium Dry/Normal.
Casuals For wrinkle-free, permanent press and delicate items, and knits.
Delicates For delicate items, special-care fabrics and knits. It is recommended to put small or
ultra-delicate items in mesh bags.
Time Dry Set the Cycle Selector at the desired drying time.
30 Min. (Damp Dry) For leaving items partially damp.
20 Min. (Dewrinkle) For removing wrinkles from items that are clean and dry or that are very lightly damp.
10 Min. (Quick Fluff) For freshening or fluffing up already dry clothing, fabrics, linens and pillows. Provides 10
minutes of no heat tumbling.
Temperature (Fabric Care) - For use with Time Dry settings only
Regular (Cottons) For regular to heavy cottons.
Medium (Casuals) For synthetics, blends, delicates and items labeled permanent press.
Low (Delicates) For delicates, synthetics and items labeled tumble dry low.
No Heat (Quick Fluff) For fluffing items without heat. Use the Timed Dry cycle.
B
CE-Dry
Reduces total energy consumption on automatic cycles by adjusting certain heat settings.
The E-Dry selection can be used with Cottons only. NOTE: Cycle time will change when E-Dry is selected.
Energy Star®models are tested on Cottons cycle with default settings to determine energy use rating of this
dryer. The E-Dry option will default only for Cottons at Medium Dry/Normal and More Dry settings. Temperature
settings on Regular are specifically designed for this cycle to reduce energy consumption. For optimal energy
savings, turn E-Dry on. For optimal drying times, turn E-Dry off. Energy savings will vary across loads.
Temperature is automatically set according to fabric type and is not adjustable:
Regular heat = Cottons; Medium heat = Casuals; Low heat = Delicates.
Use Time Dry with Temperature set to Medium to dry bulky items such as bedspreads and comforters.

16 49-3000359 Rev 0
USING THE DRYER
Getting started - Dryer
WiFi Connect
Your laundry center’s dryer is GE Appliances WiFi
Connect compatible using the optional GE Appliances
ConnectPlus module.
To connect this dryer to the internet you will need to
purchase a GE Appliances ConnectPlus and attach the
module to your dryer through the communication port in
the dryer. The GE Appliances ConnectPlus will allow
your dryer to communicate with your smartphone for
remote dryer monitoring and notifications.
To turn off (disable) your dryer’s WiFi feature, unplug
the GE Appliances ConnectPlus module from the
dryer’s communication port.
Please visit www.GEAppliances.com/connect to learn
more about connected appliance features and to learn what
connected appliance app’s will work with your smartphone.
WiFi Connectivity: For assistance with the dryer’s
or the ConnectPlus network connectivity, please
call GE Appliances Connected Home Support at
800.220.6899.
Visit your local authorized GE Appliances Parts
distributor or order by phone at 800.661.1616 during
normal business hours.
Part Number Accessory
PBX10W00Y0 WiFi ConnectPlus module

49-3000359 Rev 0 17
USING THE DRYER
Venting the Dryer
For the best drying performance, the dryer needs to be properly vented. The dryer will use more energy and run longer if it is
not vented to the specifications below. Carefully follow the details on Exhausting in the Installation Instructions.
This dryer MUST be exhausted to the outdoors.
Use only 4” rigid metal ducting for the home exhaust duct.
Use only 4” rigid metal or UL-listed dryer transition duct to connect the dryer to the home exhaust.
DO NOT use a plastic vent.
DO NOT exhaust into a chimney, kitchen exhaust, gas vent, wall, ceiling, attic, crawl space, or
concealed space of a building.
DO NOT install a screen in or over the exhaust duct.
DO NOT install a booster fan in the exhaust duct.
DO NOT use duct longer than specified in the exhaust length table.
Failure to follow these instructions can result in death or fire.
The Exterior: Wipe or dust any spills or washing
compounds with a damp cloth. Dryer control panel and
finishes may be damaged by some laundry pretreatment
soil and stain remover products. Apply these products
away from the dryer. The fabric may then be washed and
dried normally. Damage to your dryer caused by these
products is not covered by your warranty.
The Lint Filter: Clean the lint filter before each use.
Slide out the grid that covers the filter. Run your fingers
across the filter. A waxy buildup may form on the lint filter
from using dryer-added fabric softener sheets. To remove
this buildup, wash the lint screen in warm, soapy water. Dry
thoroughly and replace. Do not operate the dryer without
the lint filter and grid in place. Have a qualified technician
vacuum the lint from the dryer once a year.
Dryer Interior and Duct: The interior of the
appliance and exhaust duct should be cleaned once a year
by qualified service personnel.
The Exhaust Duct: Inspect and clean the exhaust
ducting at least once a year to prevent clogging. A partially
clogged exhaust can lengthen the drying time.
Follow these steps:
1. Turn off electrical supply by disconnecting the plug from
the wall socket.
2. Disconnect the duct from the dryer.
3. Vacuum the duct with the hose attachment and
reconnect the duct.
The Exhaust Hood: Check with a mirror that the
inside flaps of the hood move freely when operating. Make
sure that there is no wildlife (birds, insects, etc.) nesting
inside the duct or hood.
WARNING - Fire Hazard
Care and Cleaning - Dryer
Correct
Venting
Incorrect
Venting
Venting - Dryer
Ductwork that runs through an unheated area or that is near air conditioning should be insulated to reduce condensation and
lint build-up.
Clean lint
from mesh

18 49-3000359 Rev 0
TROUBLESHOOTING TIPS - WASHER
Troubleshooting Tips - Washer
Operation Possible Causes What to do
Washer won’t
operate Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned off Turn both hot and cold faucets fully on.
Controls not set properly Check controls.
Lid is open—safety
feature prevents agitation
and spinning when lid is up
Close lid and reset cycle, to the beginning if necessary.
Circuit breaker/fuse is
tripped/blown Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet.
Electronics need reset Unplug washer, wait 2 minutes, plug back in and press Start.
Start was not pressed Press Start.
Water Possible Causes What to do
Too many suds Too much detergent or
soft water Measure your detergent carefully. Use less soap if you have soft water, a smaller load or a lightly soiled load.
Water leaks Using too much
detergent Use less detergent. Use less soap if you have soft water, a smaller load or a lightly soiled load.
Fill hoses or drain hose
is improperly connected Make sure hose connections are tight at faucets and rubber washers are installed. Make sure end of drain hose is correctly
inserted in and secured to drain facility.
Household drain may be
clogged Check household plumbing. You may need to call a plumber.
Constant water pressure
to fill hoses at water source
Tighten hoses at the faucets and turn the water off after each use.
Check condition of fill hoses; they should be replaced every 5 years.
Water temperature
seems incorrect
Cooler water temperatures
provide improved energy
efficiency
New laundry detergents have been formulated to work with
cooler water temperatures without affecting wash performance.
Water supply is turned off
or improperly connected Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets.
Water valve screens are
stopped up Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect the
hoses and turn the water back on.
House water heater is
not set properly Make sure house water heater is delivering water at 120°F–140°F (48°C– 60°C).
Water pumped out
before cycle is
complete
Water was left in unit for
24 hours with lid closed or
15 minutes with lid open
Previous cycle has been cancelled. Close lid, select new
cycle, and start machine.
Water won’t drain Drain hose is kinked or
improperly connected Straighten drain hose and make sure washer is not sitting on it. Top of drain outlet should be less than 8 ft (2.5 m) above floor.
Washer pauses
during spin cycle This is normal The washer may pause during the spin cycle to remove soapy water more efficiently.
Can hear but not
see water at the end
of the cycle
This is normal The pump pleaves a little water in its intake and this is diluted
with clean rinse water.
Water level seems
low This is normal Water may not cover the top level of the clothes. This is normal for this high efficiency washer.
Water levels lower
than previous
washer
This is normal for a high
efficiency washer with
an infusor
A washer with an infusor is a high efficiency washing machine.
This system requires less water while providing effective
cleaning action. You may notice that the water level is lower
than on your previous washer.
Water siphoning out
of washer Drain standpipe is too low or hose too far into
standpipe
The drain hose must exceed 30” height at some point between
the washer back and the drain pipe. Use anti-siphon clip. See
the Installation Instructions.

49-3000359 Rev 0 19
Troubleshooting Tips - Washer
TROUBLESHOOTING TIPS - WASHER
Performance Possible Causes What to do
Clothes too wet Incorrect spin cycle
selected Make sure the spin cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water.
Wash load out of balance Redistribute load in washer and run through Drain & Spin cycle.
Colored spots Incorrect use of fabric
softener Check fabric softener package for instructions and follow directions for using dispenser.
Pretreat stain and rewash.
Dye transfer Sort whites or lightly colored items from dark colors
Grayed or yellowed
clothes Detergent amount Be sure to follow detergent manufacturer’s directions.
Hard water Use a water conditioner like Calgon brand or install a water softener.
Water is not hot enough Make sure water heater is delivering water at 120°F–140°F
(48°C– 60°C).
Washer is overloaded Select load size to match clothes load.
Dye transfer Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on
clothes Clothes are air or line
dried If you do not dry your clothes with a clothes dryer, your clothes may retain more lint.
Incorrect sorting Separate lint producers from lint collectors.
Washing too long Wash small loads for a shorter time than larger loads
Detergent not dissolving Add detergent as wash basket fills with water, before you load
clothes.
Try a liquid detergent.
Use warmer water temperature.
Overloading
Load clothes no higher than the top row of holes in the washer basket.
Incorrect use of fabric
softener Check fabric softener package for instructions and follow directions for using dispenser.
Operation Possible Causes What to do
Movement inside
machine when shut
off
Shifting mechanism is
disengaging the motor When the machine is manually turned off, the shifter will disengage the motor before completely shutting down.
If lid is raised before the motor is disengaged, it will resume
when lid is closed.
Short spray and
delay after pushing
the Start button
Lid was opened and
closed between cycle
selection and start
This is normal. See START-UP SEQUENCE in the Safety
Instructions section.
Washer spins
and pauses at the
beginning of cycles
This is normal The washer is sensing the load.
Washer pauses
during wash cycle The Soak Option was chosen This is normal. The washer alternates between agitate and soak during these cycles to get your clothes cleaner with less wear.
This is normal Many cycles incorporate as series of soaks within the agitation
period to get your clothes clean with less wear.
Basket seems loose Basket moves or rotates
freely Washer basket does not have a traditional brake. Washer basket will move freely. This is normal.
Spin time longer
than previous
washer
This is normal for a high
efficiency washer with
an infusor
A washer with an infusor is a high efficiency washing machine.
Extra spin time typically reduces dryer time/energy usage (i.e.
reduces total energy when using both a washer and a dryer).
You may notice that the spin time is longer than on your
previous washer.
Blinking Spin light
or Spin light on at
end of cycle
Out of balance condition
has been detected Allow cycle to continue and finish. If load is wet at the end of the cycle, even out load and run a
Drain & Spin cycle.

20 49-3000359 Rev 0
TROUBLESHOOTING TIPS - WASHER
Troubleshooting Tips - Washer
Performance Possible Causes What to do
Pilling Result of normal wear
on poly-cotton blends
and fuzzy fabrics
While this is not caused by the washer, you can slow the pilling
process by washing garments inside out.
Snags, holes, tears,
rips or excessive
wear
Pins, snaps, hooks,
sharp buttons, belt
buckles, zippers and
sharp objects left in
pockets
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp
buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine
bleach Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come
in contact with undiluted bleach.
Chemicals like
hair bleach or dye,
permanent wave solution
Rinse items that may have chemicals on them before washing.
Wrinkling Improper sorting Avoid mixing heavy items (like work clothes) with light items
(like blouses).
Try a fabric softener.
Overloading or incorrect
water level Load your washer so clothes have enough room to move freely with water covering all of the clothes.
Incorrect wash and dry
cycles Match Cycle selection to the type of fabric you are washing (especially for easy care loads).
Repeated washing in
water that is too hot Wash in warm or cold water.
Sounds Possible Causes What to do
“Metallic clicking” Shifter mechanism
is engaging or
disengaging
The drive system will engage at the start of agitate and
disengage when agitate is complete. This occurs multiple times
during the wash.
Back and forth
“swoosh” or light
“clicking” sound
during agitate
Electric motor reversing
direction This sound is the motor rotating back and forth to agitate your laundry.
Quick short agitation
sounds Clothing redistribution At different periods of the agitation phase, the motor makes short agitation strokes to redistribute the load.
“Click” when water
stops filling Relay switch The relay makes a click sound when activated. The water level activates the relay and stops filling.
“Clicking” behind
control panel during fill
Automatic Temperature
Control Valve This valve mixes in cold and hot water. The “clicking” is the valve turning on and off.
Water volume
changes during fill Automatic Temperature Control Valve This valve mixes in cold and hot water. The sound changes when the valves are turned on and off.
Motor “whinding up”
or “coasting down”
in spin
Motor ramping up/down
during spin cycle The motor will speed up incrementally during the spin cycle. When spin is complete, it will coast until it stops.
“Humming” Water drain pump The drain pump will make a humming sound when pumping out
water after agitation stops and continue until spin is complete.
“Gurgling” Water drain pump When the pump starts drawing in air, It starts to gurgle. The
washer should then begin spinning and the sound will continue
until it is done spinning.
Washer sounds that may be different from your prior washer:
Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds
are all part of the normal wash cycle.
To listen and watch videos of normal washer operation, please go to
http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061
or scan the QR code.