Genie SILENTMAX 1000 3042 User manual

SILENTMAX®1000
Model 3042
GARAGE DOOR OPENER
Genie, Genie logo, Intellicode, Safe-T-Beam & SilentMax
are registered trademarks of GMI Holdings, Inc., dba The Genie Company.
Homelink is a registered trademark of Johnson Controls Technology Company. Car2U is a registered trademark of Lear Corporation. © The Genie Company 2011 PN# 37321500118, 04/2011
OPERATION AND MAINTENANCE MANUAL
Includes INTELLICODE® 2 Remote Control. Safe-T-Beam®System must be installed to close door.
Homelink® and Car2U®compatible.
For Answers and Assistance:
1.800.354.3643
or visit www.geniecompany.com
WARNING: To reduce the risk of injury to persons or damage to property, use this opener only with a
one-piece or sectional residential door up to 7 ft in height. Extension kit is available for 8 ft. one-piece
or sectional residential doors.
SAVE THIS MANUAL FOR FUTURE REFERENCE.
INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER.

©2011 The Genie Company 3/2011
2
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS
SAVE THESE INSTRUCTIONS
CONVENTIONS USED IN THESE INSTRUCTIONS
Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving
objects, springs under tension, and electric motors can cause injuries, your safety and the safety of others depend on you reading
the information in this manual. If you have questions or do not understand the information presented, call your nearest trained
door system technician or visit our website.
The following Safety Alert symbol and signal words are used throughout this manual to call attention to and identify different
levels of hazard and special instructions.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and the word "DANGER", "WARNING", or "CAUTION"
DANGER indicates an imminently hazardous situation which, if NOT avoided, will result in death or serious injury.
WARNING indicates a potentially hazardous situation which,if NOT avoided, could result in death or serious injury.
CAUTION indicates a potentially hazardous situation which, if NOT avoided, may result in injury or property damage.
The word NOTE is used to indicate important steps to be followed or important considerations.
noitneverPtceffEdrazaHlaitnetoP
WARNING
Could result in
Death or Serious
Injury
Keep people clear of opening while Door is moving.
Do NOT allow children to play with the Door Opener.
Do NOT operate a Door that jams or one that has a broken
spring.
WARNING
Could result in
Death or Serious
Injury
Turn OFF power before removing opener cover.
When replacing cover, make sure wires are NOT pinched or
near moving parts.
Opener must be fully grounded.
WARNING
Could result in
Death or Serious
Injury
Do NOT try to remove, install, repair or adjust springs or
anything to which door spring parts are fastened, such as,
wood blocks, steel brackets,cables or other like items.
Installations,repairs and adjustments must be done by
a trained door system technician using proper tools and
instructions.
OVERVIEW OF POTENTIAL HAZARDS
READ THIS SAFETY INFORMATION

SAFETY FEATURES
Safe-T-Beam® (STB) Non-Contact Reversing System
Puts an invisible beam across the door opening. The door stops and reverses to the full open position if anything
passes through the beam. LED indicator lights on the powerhead and on the STBs provide a self diagnostic code
if an operational problem exists.
Safe-T-Reverse® Contact Reversing System
Automatically stops and reverses a closing door within two seconds of contact with an object.
Automatic ForceGuard™ Control
Automatically sets the force required to fully open and close the door for maximum safety.
Watch Dog™ Monitoring System
Monitors the Safe-T-Beam® system to ensure proper functionality and will automatically stop and reverse a
closing door if a problem is detected.
Manual Emergency Release
Manually releases door from door opener. Used during a power failure or other emergency to allow manual
opening and closing of door.
SmartSet™ Electronic Programming
Easily adjust the programming to reduce opening speed to a desired rate,vary limits and force,and program new
remotes.
Automatic Lighting System
Two bulb lighting system supplies up to 200 Watts of light for safer evening exits and entries. Turns ON when
door is activated and automatically turns OFF 4 minutes later.
Integrated Motion Detection (Not available on all models)
Select units have motion detection built into the powerhead. Lights automatically turn ON when motion is
detected for much safer movement through the garage. Lights will turn OFF after 4 minutes of no motion.
3
INTELLICODE® 2 Access Security System
A new generation superior encryption system that enhances the security of the door opener by continuously
changing the access code each time the remote is used. The door opener responds to each new code only once.
An access code copied from a working system and tried again will not control the door opener.
OPENER FEATURES
Wall Console, Series III
Operates door opener from inside garage. The Wall Console has an Indicator Light with: Open/Close, Sure-Lock™,
and Independent Light Control buttons.
and Car2U®compatible. Refer to the programming instructions on page 10 and then
follow the HomeLink®or Car2U®instructions in your car owner’s manual.
©2011 The Genie Company 3/2011

TABLE OF CONTENTS
Section ....................................................................................Page
Safety Information .................................................................................................... 2
Opener Features & Safety Features................................................................... 3
Table of Contents ....................................................................................................... 4
Installation
Important Installation Instructions ........................................................5
1 Programming Limits & Force.............................................................6-7
Contact Reverse Test........................................................................................... 8
2 Program IntelliCode® 2 Remote to Powerhead............................9
Programming HomeLink®, Car2U®,IntelliCode® 1 remotes or wireless
keypads................................................................................................................10
Reference
3 Typical Installed Illustrations ................................................................ 11-13
Powerhead & Rail Assembled View ............................................................11
Typical Sectional Door Installation ............................................................12
Typical One Piece Door Installation ...........................................................13
4 Overview of Powerhead Controls ..............................................................14
5 Overview of Remotes and Options...................................................... 15-16
Lost or Stolen Remote - Clearing Memory..................................................15
IntelliCode® Features........................................................................................16
Previously Installed Openers..........................................................................16
6 Maintenance & Troubleshooting ......................................................... 17-26
Important Safety Instructions........................................................................17
Routine Monthly Maintenance .....................................................................18
Door Balance (Spring Tension) ......................................................................18
Safe-T-Beam® System Check..........................................................................18
Contact Reverse Test.........................................................................................18
Change Light Bulbs...........................................................................................19
Motion Detector - Overview...........................................................................19
Reset - Open/Close Travel Limit .....................................................................19
Carriage Engage/Disengage..........................................................................19
Wall Console - Overview..................................................................................20
Optional Dual Wall Console - Installation .................................................20
Remote Battery Replacement........................................................................21
Speed Adjustment Guide.................................................................................22
Force Adjustment Guide..................................................................................23
Troubleshooting Guide - Operation ..................................................... 24-25
Troubleshooting Guide - Powerhead LEDs ................................................25
Reference - Wiring Diagram ..........................................................................26
Warranty ......................................................................................................................27
4
OPENER MUST BE INSTALLED WITH THE INCLUDED
WALL CONSOLE. Safe-T-Beam® SAFETY REVERSE SYSTEM MUST BE INSTALLED TO CLOSE DOOR.
©2011 The Genie Company 3/2011

Begin here after the opener's physical assembly
and installation has been completed.
There are no assembly or installation steps included in this manual. Contact
your Genie® Professional Dealer for an installation poster, if required, or visit
www.geniecompany.com to download a PDF file.
The following mechanical assembly tasks must be completed before continuing.
Powerhead and rail are bolted to each other (An illustration is shown on page 11)
Example illustrations of the following items are shown on pages 12 and 13
Rail end is attached to a header bracket which is attached to the garage door header
Powerhead is attached to a support frame suspended from the ceiling or ceiling joists
Both pieces of door arms are assembled and are attached to the garage door
Safe-T-Beam® sensors installed and wired
Wall console installed and wired (Shown on page 20)
Carriage is engaged to the chain or belt drive (An illustration is shown on page 11)
Powerhead is plugged into an approved power outlet
Begin programming by setting Limits (see next page.)
©2011 The Genie Company 3/2011 5
IMPORTANT INSTALLATION INSTRUCTIONS
WARNING:Toreducetheriskofsevereinjuryordeath:
1. READ AND FOLLOW ALL SAFETY,INSTALLATION
AND OPERATION INSTRUCTIONS. (If you have
questions or do not understand an instruction, call
The Genie Company.)
2. Install only on a properly balanced sectional or
one piece garage door. An improperly balanced
door could cause severe injury. Have a trained door
system technician make repairs or adjustments to
cables,spring assemblies, and other hardware before
installing the opener.
3. Remove all ropes and remove or make inoperative all
locks connected to the garage door before installing
opener.
4. Where possible, install the door opener 7 feet or
more above the floor. For products having an
emergency release,mount the emergency release
within reach but, at least 6 feet above the floortoavoid
contactwithvehiclestopreventaccidentalrelease.
5. Do NOT connect the opener to source of power until
instructed to do so.
6. Locate the wall console:
•Within sight of the garage door,
•At minimum height of 5 feet so small children
are not able to reach it, and
•Away from all moving parts of the door.
7. Install the Entrapment WARNING Label next to the
wall console in a prominent location.
8. After installing the opener, the door must reverse
within 2 seconds when it contacts a 1-1/2 inch high
object (or a 2 x 4 board laid flat) on the floor.
INFRARED PROTECTION FUNCTION
1. When garage door is opening, its movement will not be influenced if the Safe-T-Beam® is
obstructed.
2. If the Safe-T-Beam® is obstructed before the garage door fully closes, the door will not close.
3. When the garage door is closing, if Safe-T-Beam® is interrupted by person or obstacle, the garage
door will stop its downward travel and reverse automatically to its fully opened position.
4. Remove Safe-T-Beam® obstruction.
5. If the Safe-T-Beam® System fails, loses power, or is installed improperly,press and hold the wall
console "open/close" button until the door reaches its fully closed position. If you release the
"open/close" button on the wall console during the closing movement the door will reverse
automatically to its fully opened position.
A PDF VERSION INSTALLATION POSTER IS AVAILABLE AT WWW.GENIECOMPANY.COM
OR CALL 1-800-35-GENIE TO OBTAIN AN EMAIL PDF FILE

WARNING
•Make sure doorway is in view and clear of obstacles
and people to avoid injury or damage to property.
•DO NOT operate this unit from wall console before
LIMITS and FORCE are set. Severe damage to the opener can occur.
•The bullet MUST be engaged to carriage BEFORE
setting limits. See Installation Poster (if provided) or refer to pages 11 and 19.
NOTE: If bullet has NOT been engaged to the carriage,do so now.
©2011 The Genie Company 3/2011
6
PROGRAM
SET
—+
SETTING & TESTING LIMITS AND FORCE
The OPEN (UP) and CLOSE (DOWN) Door Limit positions are controlled by making
adjustments using the panel located on the bottom of the powerhead. Begin with
Step 1 and continue through Step 10. Door Force is set during the final Open/Close cycle of these steps. The powerhead will automatically set door speed at slow if the
distance between limits is less than 6 feet. Once Limits and Force are set DO NOT use
the or buttons to open or close door.
A) CLOSE DOOR TRAVEL LIMIT
NOTE: You can start and stop door movement using either buttons until
door is in correct open or closed position.
Watch door move
PROGRAMMING LIMITS & FORCE (Continuing from Installation Poster if provided)
1
G
RAM
SE
—+
5
PROGRAM
SET
—+
PRESS and HOLD
SEE BOTH
Blue LEDs
come ON
SEE round
Blue LED
come ON
SEE round Blue LED flashing
RELEASE
12 3
4NOTE: If one or both LEDs come ON RED
at this time,Limits programming menu was not entered properly. You must exit programming and restart. To exit the programming function wait 30 seconds for the programming to time out.
PRESS and RELEASE
Please note that there is a 30 second timeout between each programming step. A programming timeout during these steps has occured when two RED flashing LEDs appear. In the event of a timeout please restart at Step 1.
OT CE
OR CO S
S RTD
P O
W
O DE
PROGRAM
SET
—
PRESS and
RELEASE
SEE long Blue
LED come ON
If RED LED comes ON - STOP and
exit programming.
PRESS and HOLD until door is FULLY CLOSED then RELEASE

7
PR
OGRAM
SET
—
SEE long Blue LED flashing
6
Watch door move
RA
M
SET
—+
B) OPEN DOOR TRAVEL LIMIT
OT E
OR
E O
OS R E
D
P O
W
ODE
DOOR CLOSES DOOR OPENS
Door Limits are set.
Both LEDs flash Blue
and go OFF.
Continue with
Step 9 SET FORCE.
SET FORCE Force is set automatically with first full
CLOSE/OPEN door operation.
7 8
910
Perform a successful CONTACT REVERSE TEST and then continue with remote programming. NOTE: To reset LIMIT settings, repeat Steps 1-10.
PRESS and
RELEASE
On Wall Console
PRESS and RELEASE
PR
OGRAM
SET
—
NOTE: You can start and stop door movement using either buttons until
door is in correct open or closed position.
PRESS and
RELEASE
On Wall Console
PRESS and RELEASE
PRESS and HOLD until door is FULLY OPEN then RELEASE
©2011 The Genie Company 3/2011

8
1
234
CONTACT REVERSE TEST
The Force and Limit settings on the previous page MUST be COMPLETED before Contact
Reverse testing. 1.Test.
• Open garage door using wall console.
– Place a 2" x 4" board (laid flat) under center of garage door opening.
• Close garage door using wall console. • When door contacts board, the door must stop (within 2 seconds) and reverse
direction returning to open position.
2. Adjustment.
• If the door:
– Stops before it contacts the 2 x 4 board,it may simply be responding to an
improperly set down limit. Return to pages 6-7 and repeat steps 1 through 10 to correct down limit.
– Stops after contacting the 2 x 4 board and does not reverse it may need an
adjustment to the down limit. Return to pages 6-7 and repeat steps 1 through 10
to correct down limit.
• Test again. Repeat as necessary until door reverses upon contacting board.
WARNING
A moving door can cause serious injury or death.
1. Keep people clear of opening while door is moving. 2. Do NOT allow children to play with opener, including
wall console,remote, or wireless keypad.
3. During programming, door opener could begin to run,
so stay away from moving door and its parts.
On Wall Console
PRESS and RELEASE
DOOR OPENS
PRESS and RELEASE
Once the Contact Reverse Testing is complete continue with Programming Remotes on the next page.
©2011 The Genie Company 3/2011

©2011 The Genie Company 3/2011 9
PROGRAM
SET
—+
PROGRAM
SET
—+
PROGRAM INTELLICODE® 2 REMOTE TO POWERHEAD FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM
2
PRESS and HOLD
SEE BOTH
Blue LEDs
come ON SEE round Blue
LED come ON SEE long Purple
LED flashing
RELEASE
1 2 3 4
56 7
The next press of the remote will operate door. Repeat as necessary for other remotes.
Bring remote(s) to powerhead location. Begin with Step 1 and continue through Step 7 for each button to be programmed.
NOTE: The following instructions are for the remote(s) provided with this opener. This remote is preset for use with the IntelliCode® 2 Access Security System. Refer to page
16 for additional information on IntelliCode® 1 and 2 remotes and how to switch from
IntelliCode® 2 to IntelliCode® 1. See page 10 for programming instructions using IntelliCode® 1 remotes.
PRESS and
RELEASE
PRESS and
RELEASE
PRESS and
RELEASE
Basic powerhead programming is complete.
Your garage door opener is ready to use.
WARNING
A moving door can cause serious injury or death.
1. Keep people clear of opening while door is moving. 2. Do NOT allow children to play with opener, including
wall console,remote, or wireless keypad.
3. During programming, door opener could begin to run,
so stay away from moving door and its parts.
SEE both LEDs OFF
SEE both LEDs
flash Blue
PRESS and
RELEASE
SEE both LEDs flash Purple

©2011 The Genie Company 3/2011
10
PROGRAM
SET
—+
PROGRAM
SET
—+
PRESS and HOLD
SEE BOTH
Blue LEDs
come ON
SEE one
Blue LED
come ON
PRESS and release a previously programmed Genie® IntelliCode® 2 remote button on remote. If you are unsure which remote you have see page 16. Remote must be IntelliCode® 2enabled.
RELEASE
1234
OPTIONAL PROGRAMMING POWERHEAD TO
Homelink®, Car2U®, or IntelliCode® 1 REMOTES and IntelliCode® 1 WIRELESS KEYPADS
To complete any of these tasks you MUST have at least one Genie® IntelliCode® 2 remote
button already programmed to the powerhead present.
For Homelink® or Car2U®: You must also have your Homelink® or Car2U® enabled vehicle
present and their programming instructions to perform these programming steps. For Genie® IntelliCode® 1 remote: You must also have your Genie® IntelliCode® 1 remote
present. For Genie® IntelliCode® 1 wireless keypad: You must also have your Genie® wireless
keypad installed and a PIN already programmed into the keypad. Programming instructions
for Genie® IntelliCode® 2 wireless keypad will come with the wireless keypad.
PRESS and
RELEASE
5On the IntelliCode® 1 remote
PRESS a button and RELEASE. SEE long LED come ON Purple.
6
IntelliCode® 1 remote or wireless keypad programming
7
On the IntelliCode® 1 remote PRESS the same button and RELEASE. SEE both LEDs on the powerhead come ON Blue. The next press of the remote will operate door. Test. Repeat as necessary for any other IntelliCode® 1 remotes.
Genie® IntelliCode® 1 remote Genie® IntelliCode® 1 wireless keypad
SEE long Purple
LED flashing
SEE both LEDs flash Purple
All optional programming is complete. Your garage door opener is ready to use.
5For Car2U® enabled vehicles follow the Car2U®
instructions.
6Test. Repeat as necessary for any other Car2U®
enabled vehicle.
Homelink® programming
If your Homelink® has been previously programmed to an Genie® opener begin with Step 1 and continue through Step
5 and 6 of the Homelink® section below.
If your Homelink® has not yet been linked to a Genie® opener then go to page 16 and change one remote button from IntelliCode® 2 to IntelliCode® 1, then program that button with the car Homelink® using Homelink® instructions and repeat steps 1-4 then continue with Homelink® steps 5-6.
5 6
PRESS the Homelink® button twice. Test. Repeat as necessary for any other pre- programmed Homelink® enabled vehicle.
5Enter your wireless keypad PIN.
6Press and hold button 1 second
then release and see on powerhead long LED come ON Purple.
7Press and hold button 1
second again then release and see on powerhead both LEDs flash Blue.
8Press and hold button again and
opener will activate
9Wait 30 seconds, enter pin and press
button to verify operation.
Homelink® or Car2U® programming