Gewiss GW68122 Operating manual

Manuale di utilizzo ed installazione - User and installation manual -
Manual de uso e instalación - Használati és telepítési útmutató
IT
JOINON EASY
UNIT DI RICARICA VEICOLI ELETTRICI
JOINON EASY - JOINON EASY ELECTRIC VEHICLE
RECHARGING UNIT - UNIDAD DE CARGA PARA VEHÍCULOS
ELÉCTRICOS JOINON EASY - JOINON EASY
ELEKTROMOS JÁRMŰTÖLTŐ EGYSÉG
EN ES HU

JOINON EASY electric vehicle recharging unit
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1. INFORMATION ABOUT THIS MANUAL 24
1.1. Field of application 24
1.2. Intended users 24
1.3. Symbols 24
2. REGULATORY ASPECTS 25
2.1. Fulfilment of regulations 25
2.2. Degree of protection 25
2.3. Degree of pollution 25
2.4. Current socket-outlets 25
3. SAFETY 26
3.1. Safety conditions 26
3.2. Personal protective equipment (PPE) 27
4. DEVICE DELIVERY AND STORAGE 28
4.1. Delivery 28
4.2. Device identification 28
4.3. Damage during transport 28
4.4. Storage 28
5. DEVICE HANDLING 29
5.1. Transport 29
5.2. Unpacking 29
6. PREPARING FOR DEVICE INSTALLATION 29
6.1. Environment 29
6.2. Environmental conditions 29
6.3. Support and fixing surface 30
6.4. Opening the casing 30
7. DEVICE INSTALLATION AND CONNECTION 31
7.1. General installation requisites 31
7.2. JOINON EASY 31
7.2.1. Installing the device 31
7.2.2. Connecting the device power supply 33
8. OPERATION 35
8.1. FREE 35
8.2. RFID 35
8.3. CLOUD 35
CONTENTS

23
9. STATUS INDICATORS 35
10. CHARGING PROCESS 36
10.1. FREE 36
10.2. RFID 37
10.3. CLOUD 38
11. FAULTS AND TROUBLESHOOTING 39
12. UPDATING THE FIRMWARE 39
13. MODIFYING THE OPERATING PARAMETERS OF THE RECHARGING STATION 40
14. DISCONNECTING FROM THE MAINS SUPPLY 41
15. PREVENTIVE MAINTENANCE 41
15.1. DIFFERENTIAL CURRENT DEVICES 41

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This manual describes the JOINON EASY electrical vehicle recharging station and provides the necessary infor-
mation for correct delivery, installation, start-up, maintenance and operation.
1.1 FIELD OF APPLICATION
This manual applies for the following charging stations:
- GW68122 – JOINON NEW EASY 4.6kW 1xT2S
- GW68123 – JOINON NEW EASY 7.4kW 1xT2S
- GW68124 – JOINON NEW EASY 4.6kW 1xT2 CABLE
- GW68125 – JOINON NEW EASY 7.4kW 1xT2 CABLE
- GW68126 – JOINON NEW EASY RFID 7.4kW 1xT2S
- GW68127 – JOINON NEW EASY RFID 22kW 1xT2S
- GW68128 – JOINON NEW EASY RFID 7.4kW 1xT2 CABLE
- GW68129 – JOINON NEW EASY RFID 22kW 1xT2 CABLE
- GW68130 – JOINON NEW EASY CLOUD 7.4kW 1xT2S
- GW68131 – JOINON NEW EASY CLOUD 22kW 1xT2S
- GW68132 – JOINON NEW EASY CLOUD 7.4kW 1xT2 CABLE
- GW68133 – JOINON NEW EASY CLOUD 22kW 1xT2 CABLE
1.2 INTENDED USERS
This document is intended for qualified personnel.
When this manual refers to qualified personnel, this means personnel complying with all the standards, directives
and laws concerning safety, as applicable to the installation and operation of this device.
It is recommended to have this device installed by a professional installer.
1.3 SYMBOLS
This manual uses various symbols to stress and highlight certain information.
Their general meaning is indicated below.
General caution
Electric risk
Prohibition
General information
Refer to the indicated section
INFORMATION ABOUT THIS MANUAL
1.

25
2.1 FULFILMENT OF REGULATIONS
CE marking
CE marking is essential for marketing the products in question within the European Union and the European Eco-
nomic Area. The charging stations have CE marking as they comply with the following directives:
• Low Voltage Directive 2014/35/EU
• Electromagnetic Compatibility directive 2014/30/EU
• RED directive 2014/53/EU (version with RFID and/or GSM)
Low Voltage directive
The recharging stations comply with this directive as they fulfil the applicable parts of the harmonised standard
EN 61851-1 Sistema di ricarica conduttiva dei veicoli elettrici Parte 1: Prescrizioni generali - Electric vehicle con-
ductive charging system - Part 1: General requirements
Electromagnetic Compatibility directive
The charging stations comply with this directive, as they fulfil the applicable parts of the harmonised standards:
• IEC 61851-21-2 Electric vehicle conductive charging system - Part 21-2: Electric vehicle requirements for
conductive connection to an AC/DC supply - EMC requirements for off board electric vehicle charging systems
• EN 61000-6-1 Electromagnetic compatibility. Part 6-1: Generic standards - Immunity for residential, commer-
cial and light-industrial environments
• EN 61000-6-3 Electromagnetic compatibility . Part 6-3: Generic standards - Emissions for residential, commer-
cial and light-industrial environments
RED directive
The charging stations comply with this directive, as they fulfil the applicable parts of the harmonised standards:
• ETSI EN 300 330 V 3.2.0 (RFID)
• ETSI EN 301 511 V 12.1.10 (GSM)
Fulfilment with this standard requires compliance with the requirements and procedures of the other standards
in the same series.
2.2. DEGREE OF PROTECTION
These charging stations have an IP54 degree of protection against external agents.
This device is designed for indoor and outdoor use.
2.3. DEGREE OF POLLUTION
The pollution degree that these stations are designed for is level 3 with reference to Standard IEC 60664-1.
2.4. CURRENT SOCKET-OUTLETS
The charging stations can be supplied with various connector configurations, depending on the customer's require-
ments.
The following connectors are available:
REGULATORY ASPECTS
2.
IEC 62196-2 Type 2 - cable + mobile connector IEC 62196-2 Type 2 - flush-mounting version

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This section describes the safety warnings and the personal protective equipment.
3.1. SAFETY CONDITIONS
General warnings
he operations described in this manual may only be performed by duly qualified personnel.
When this manual refers to qualified personnel, this means personnel complying with all the standards, directives and laws
concerning safety, as applicable to the installation and operation of this device.
he selection of qualified personnel is always the responsibility of the company that carries out the work, which is the only
party that can decide whether a worker is capable of doing a certain job, thereby ensuring their safety and respecting the
applicable law with regards safety in the workplace.
hese companies must provide suitable training regarding the electrical devices for their personnel, and make sure they
become familiar with the content of this manual.
It is mandatory to comply with the applicable safety laws relating to electrical work. here is the risk of possible electrical
shock.
Risk of electric shock.
Compliance with the safety instructions provided in this manual or by the legislation indicated does not imply exemption
from compliance with other specific standards regarding the installation, location, country or other circumstances that
concern the device.
he opening of the casing does not imply the absence of voltage inside.
Interventions must only be carried out once the voltage supply to the system has been cut o using a device that can
guarantee insulation.
It may only be opened by qualified personnel, following the instructions given in this manual.
It is mandatory to read and understand all parts of this manual before starting to handle, install or use the unit.
Gewiss declines all liability for any damage caused by inappropriate use of the charging stations. Any operation carried
out on these charging stations that involves a change to the original electrical settings must be authorised by Gewiss
beforehand. All such proposals must be examined and approved by Gewiss.
Before carrying out any interventions, cut o the voltage supply to the system using a device that can guarantee insulation.
As the minimum safety measure for this operation, observe the following rules:
1. Cut o the voltage supply.
2. Prevent the reactivation of the power supply.
3. Check that there is no voltage.
4. Protect yourself against energised elements nearby and place safety signals to mark o the work area if
necessary.
Until these steps have been applied, the product must be considered powered; no interventions are therefore authorised.
otential hazards for people
In order to protect your own safety, observe the following warnings.
HAZARD: crushing and injury of limbs.
Always follow the instructions supplied in the manual for device handling and positioning.
he weight of the device can cause injuries if not handled correctly.
SAFETY
3.

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otential hazards for the device
In order to protect the device, observe the following warnings.
Before reconnecting the voltage supply after any duly authorised operation, make sure the device is ready to start working.
hen, connect it following the instructions in the manual.
Do not touch the boards or the electronic components; the more sensitive components may get damaged or be destroyed
by static electricity.
Do not disconnect or connect any terminal while the device is operating. Disconnect and check for the absence of voltage
before performing any operation.
3.2. PERSONAL PROTECTIVE EQUIPMENT (PPE)
When working on the device, use at least the following items of safety equipment:
ame Explanation
Safety footwear In accordance with NE-EN-ISO 20345:2012 or the latest edition published
Helmet In accordance with EN 397:1995 or the latest edition published
Helmet with a face mask In accordance with NE-EN 166:2002 or the latest edition published, if there are live elements
that can be directly accessed
Work garments Close-fitting and non-flammable, in 100% cotton
Dielectric gloves n accordance with EN 60903:2005 or the latest edition published
he equipment or devices used for operations with the system energised must be have at least III-1000 Volt category
isolation. If the regulations in the location of installation require other types of personal protective equipment, the equipment
must be integrated in a suitable manner.

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4.1. DELIVERY
Keep the device packaged until installation.
4.2. DEVICE IDENTIFICATION
The serial number of the device identifies it in an unequivocal manner. In any communication with Gewiss, refer-
ence must be made to this number.
The device serial number is indicated on the label inside the door above the one-way switches.
4.3. DAMAGE DURING TRANSPORT
If the device was damaged during transport:
1. Do not install it.
2. Notify the fact immediately (within 5 days of delivery).
If it is necessary to return the device to the manufacturer, the original packaging must be used.
4.4. STORAGE
Failure to observe the instructions provided in this section could cause damage to the device. The manufac-
turer declines all responsibility for damage deriving from the failure to observe these instructions.
If the device is not installed immediately upon delivery, to avoid its deterioration, proceed as indicated below:
• To correctly conserve the charging station, do not remove the original packaging until the moment it is installed.
• Deterioration of the packaging (cuts, holes, etc.) prevents the correct conservation of the charging station prior
to installation. The manufacturer declines all responsibility relative to the consequences caused by packaging
deterioration.
• Keep the device clean (remove dust, chips, grease, etc.) and avoid the presence of rodents.
• Protect it against water spray, welding sparks, etc.
• Cover the device with a protective breathable material to avoid condensation caused by environmental humidity.
• Charging stations kept in a warehouse must not be subjected to climatic conditions other than those indicated
below:
Environmental conditions
Minimum temperature -20°C
Minimum temperature of the surrounding air -20°C
Maximum temperature of the surrounding air 70°C
Maximum relative humidity without condensation 95%
• It is very important to protect the system against corrosive chemical products and saline environments.
DEVICE DELIVERY AND STORAGE
4.

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DEVICE HANDLING
5. During transport, the device must be protected against mechanical shocks, vibrations, water spray (rain) and any
other product or situation able to damage it or alter its behaviour. Failure to respect these instructions could cause
the product warranty to be cancelled without the manufacturer bearing any liability.
5.1. TRANSPORT
Handling the unpackaged device
At least the following provisions must be observed:
1. Follow the fundamental ergonomic recommendations to avoid injuries when lifting weights.
2. Do not release the device until it is perfectly fastened or positioned.
3. Follow the instructions of another person who guides the movements to be made.
5.2. UNPACKING
The correct handling of the charging stations is very important to:
• Avoid damaging the packaging that maintains their optimum condition, from shipment to the moment they are
installed.
• Avoid striking or dropping the mechanical stations as this could deteriorate the mechanical properties.
• Avoid, as far as possible, the vibrations that could cause subsequent abnormal operation.
If a fault is discovered, contact Gewiss immediately.
Packaging disposal
The packaging can be sent to an authorised non-hazardous waste agent.
In any case, each part of the packaging must be disposed of as follows:
• Plastic (polystyrene, plastic bags and bubble wrap): relative container.
• Cardboard: relative container.
PREPARING FOR DEVICE INSTALLATION
To decide the location of the device and prepare for its installation, a series of instructions connected to the prop-
erties of the device must be followed.
6.1. ENVIRONMENT
• Position the charging station in a located that can be accessed for installation and maintenance, which permits
its use and the reading of the LED indicators.
• Avoid corrosive environments that could have an influence on the correct operation of the device.
• It is prohibited to leave any object on the device.
6.2. ENVIRONMENTAL CONDITIONS
To select the most suitable location, take the environmental operating conditions of the device into consideration.
Environmental conditions
Minimum temperature -20°C
Minimum temperature of the surrounding air -20°C
Maximum temperature of the surrounding air 70°C
Maximum relative humidity without condensation 95%
6.

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Remember that it could occasionally produce a small amount of condensation as a result of temperature changes.
Therefore, in addition to the protection it has, the charging stations must be monitored when they are used in
areas where it is probable that not all the previously indicated conditions will be satisfied.
Never connect the device to the voltage supply when there is condensation.
6.3. SUPPORT AND FIXING SURFACE
To ensure correct heat dispersal and a good hold, the recharging stations must be installed on a perfectly vertical
wall.
The wall on which the device is fastened must be solid. It must be possible to drill the wall and insert wall plugs
and anchor bolts that are suitable for supporting the device weight.
6.4. OPENING THE CASING
To open the casing from the main access, proceed as shown in the following figures.
1
2
Unscrew the 4 plastic screws located in the corners of the product.

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DEVICE INSTALLATION AND CONNECTION
7. Before proceeding with device installation, remove the packaging, paying particular attention to not damage the
casing.
Make sure there is no condensation inside the packaging. Otherwise, install the device only when it is completely
dry.
All the installation operations must be carried out in compliance with the directive in force.
All operations that involve moving large weights must be done by two people.
Connection must be carried out when the system is de-energised and by qualified personnel.
Scrupulously check that the device is not energised when accessing it inside.
To measure the lack of voltage, use dielectric gloves and safety goggles that are type-approved for elec-
trical risks.
7.1. GENERAL INSTALLATION REQUISITES
• The device must be installed in a suitable environment that satisfies the information described in chapter “6.
Preparation for device installation”. Furthermore, the elements used in the rest of the installation must be com-
patible with the device and compliant with the applicable law.
• The ventilation and work space must be suitable for the maintenance operations according to the directive in
force.
• The external connection devices must be suitable and observe the distance established by the directive in force.
• The section of the connection cables must be suitable for the maximum current intensity.
7.2. JOINON EASY
7.2.1. INSTALLING THE DEVICE
1. For device assembly, one of the two following solutions can be selected:
• Fastening with metal brackets (provided)

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• Fastening with plastic brackets GW 44 621 (not provided)
• Fastening with pole support brackets GW 46 552 (not provided)
2. After installing the product on the wall, fix the cable support in place (only for versions with a mobile connector).
It can be installed in the lower part of the device or next to one of the sides.
1
2
Installation example.
3. Check that the device is fastened correctly.

33
7.2.2. CONNECTING THE DEVICE POWER SUPPLY
Protection devices
The circuit breaker and residual current protection devices required by the low voltage electrical system standard
must be installed upstream of the charging station.
If there are no indications concerning the residual current protection to be used, each station must be protected
by residual current circuit breakers installed upstream - either:
• Type B or
• Type A, fitted with a suitable device that ensures the disconnection of the power supply in the event of a DC
fault current higher than 6 mA
Wiring requisites
The connection must satisfy some requirements:
• JOINON EASY HOME
Connection specifications
Type of connection Single-phase
Number of wires 2P+E
Rated current Up to 32A
Maximum wire diameter 10mm2
• JOINON EASY RFID / JOINON EASY CLOUD
Connection specifications
Type of connection Single-phase/
three-phase
Number of wires 2P+E/3P+N+E
Rated current Up to 32A
Maximum wire diameter 10mm2

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Connection procedure
1. Open the casing as shown in the figure.
1
2
2. Drill the back-mounting box using a multi-diameter drill (not supplied) at the top or the bottom as required.
3
GW 52 401
3. Connect the power supply cable to the input terminal block, then tighten the cable using the cable gland.
L1 L2 L3 N PE
4. Once the electrical system is complete, the system is ready to be turned on. Make sure the miniature circuit
breaker installed inside the station is in position “1”.
If the station identifies a malfunction, the light will turn red.

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OPERATION
8. Depending on the model, there are different ways of accessing the recharging service. The various operating
modes are explained below.
8.1. FREE
AUTOSTART mode indicates that the charging station is always available, without any need for client identification
via RFID cards or an app. The car is simply connected to the station and the recharging session begins automat-
ically. To end the session, just disconnect the car from the station.
It's also possible to select the recharging power by means of the selector in the enclosure compartment.
8.2. RFID
RFID mode indicates that the session has to be activated and terminated using the RFID cards supplied by the
provider and added to the local station White List beforehand.
8.3. CLOUD
CLOUD mode indicates that the charging station is connected to a control and management platform. Thanks to
this platform, the station can be controlled and monitored while it's operating, and the recharging sessions can
be saved. The end user accesses the service via an app or using RFID cards associated with his/her own profile,
in complete autonomy.
STATUS INDICATORS
The charging station uses RGB LEDs to inform the client about the status and indicate which actions need to be
carried out. The meanings of the various colours are explained below:
Colour and status Description
Fixed green The station is ready to start a charging session. No problems detected
This colour is also used to indicate the correct acquisition or deletion of the RFID cards. The fixed
green colour will be visible for 2 seconds, preceded and followed by FLASHING WHITE (RFID card
acquisition) or FLASHING RED (RFID card deletion)
Flashing green The charging station is waiting for the car to be connected or disconnected.
Fixed blue The charging session is in progress and the car is absorbing energy.
Flashing blue The charging session is in progress, but the car is not absorbing energy (charging terminated, or
car not ready for recharging).
Fixed red The station has detected an internal error and the charging process cannot be continued
or
The RFID card used is not in the local White List
Flashing red
The station has gone into RFID card deletion mode, to delete the cards from the local White List
Flashing white The station has gone into RFID card acquisition mode, to save the cards in the local White List
None The charging station does not have the necessary power supply
LED
9.

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CHARGING PROCESS
The steps needed to carry out a recharging session are indicated below (they may vary according to the operating
mode).
10.1. FREE
The charging station is always accessible and ready to begin a recharging session as soon as a car is connected.
It's fitted with a selector for choosing the recharging power.
POSITION 0 POSITION 1 POSITION 2
RECHARGING AT 100% OF
NOMINAL POWER
RECHARGING AT 60% OF
NOMINAL POWER
RECHARGING AT 30% OF
NOMINAL POWER
NOTE= For FREE models with a nominal power of 4.6kW, recharging at 30% is forced on a 6A current value to
avoid any possible problems when the charging operation begins.
To enable a recharging session:
# Action to be carried out RGB LED status
1 Make sure there are no errors on the charging station Fixed green
2Use the selector in the enclosure compartment to decide the
charging power you want to use Fixed green
3
Insert the recharging plug in the required socket-outlet and in
the side of the vehicle
or
Connect the mobile connector to the car
Fixed green
4
Once the CP and PP signals have been checked, the charging
station will block the plug in the socket-outlet both electrically
and mechanically. The recharging session begins
Flashing blue
5 The car is asking the charging station for energy Fixed blue
6 Recharging session in progress Fixed blue or flashing blue
7
OPTIONAL
During the charging process, the selector can be used to
increase or reduce the charging power.
The car itself will then decide which power level to absorb
Fixed blue
8
To end the charging session, disconnect the recharging cable
on the car side
Note = disconnect the car side of the cable first, to allow the
charging station to release the connector on the station itself
From fixed blue or flashing blue
to
flashing green
9Take the plug out of the socket-outlet on the charging station
side From flashing green to fixed green
10 If the station detects no errors, it will return to standby Fixed green
The following table shows the charging power values used by the station on the basis of the position of the selec-
tor and the nominal power value of the station (to alter the NOMINAL POWER value, refer to chapter 13).
10.

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TYPE VERSION POWER SUPPLY FACTORY
VALUE
NOMINAL
settable
value
Selector
position 1
VALUE 60%
Selector
position 2
VALUE 30%
FREE
CABLE OR
SOCK-
ET-OUTLET
SINGLE-PHASE
20
20 12 6
16 9.6 6
14 8.4 6
12 7.2 6
32
32 19.2 9.6
25 15 7.5
20 12 6
16 9.6 6
14 8.4 6
12 7.2 6
10.2. RFID
The charging station activates the recharging session once an RFID card (enabled for charging - i.e. added to the
local list of authorised cards) has been swiped across the screen.
There are two ways of adding an RFID card to the local list:
METHOD 1
# Action to be carried out RGB LED status
1Swipe the MASTER key across the RFID scanner to enable
the storage phase From fixed green to flashing white
2
Take each card that you want to add to the list and swipe
them across the RFID scanner.
The colour of the RGB LED indicates correct acquisition
Fixed green for 2 seconds
3To quit the RFID card storage menu, swipe the MASTER key
twice across the RFID scanner.
From flashing white
to flashing red
to fixed green
METHOD 2
# Action to be carried out
1 Disconnect the power supply to the product by turning off the main switch
2 Open the charging station to access the electronic board
3 Remove the microSD card from its slot on the electronic board
4 Insert the microSD card in the specific slot on your PC, to open the folder
5
Create a .csv file called “RFID.csv”.
The file structure must be:
UID1;
UID2;
Example
A14HNL5T;
DZ47TBD5;
….
6 Save the file in the main directory of the microSD card
7 Insert the microSD card in the slot on the electronic board
8 Close the charging station and reconnect the power supply to launch the updating procedure
9 Once the command has been executed, the station will return to standby
Contact GEWISS SAT customer service for the UID codes of your RFID cards; you will be asked to give the number
on the cards.

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To delete an RFID card from the local list:
# Action to be carried out RGB LED status
1Swipe the MASTER key across the RFID scanner to enable
the storage phase From fixed green to flashing white
2Swipe the MASTER key across the RFID scanner again to
enable the deletion phase
From flashing white
to flashing red
3Swipe the card that you want to delete across the RFID
scanner Fixed green for 2 seconds
4To quit the RFID card storage menu, swipe the MASTER key
across the RFID scanner
From flashing red
to fixed green
To enable a recharging session:
# Action to be carried out RGB LED status
1 Make sure there are no errors on the charging station Fixed green
2Swipe an RFID card across the scanner, close to the graphic
symbol Fixed green
3
If the card is recognised (i.e. it's in the local list), the charg-
ing station is activated to begin the recharging session, and
waits for the car to be connected
Flashing green
4Once the car has been connected, the station checks that
everything is OK for the recharging session Flashing green
5
If there are no problems, the charging station will block the
plug in the socket-outlet both electrically and mechanically.
The recharging session begins
Flashing blue
6 The car is asking the charging station for energy Fixed blue
7 Recharging session in progress Fixed blue
8
To end the charging session, take the same RFID card
used to launch the session and swipe it across the scanner
again. The station ends the charging session by releasing
the plug from the Type 2 socket-outlet
From fixed blue or flashing blue
to flashing green
9Take the plug out of the socket-outlet on the charging
station side From flashing green to fixed green
10 If the station detects no errors, it will return to standby Fixed green
10.3. CLOUD
In this mode, the charging station is connected to a control centre. The recharging service is only enabled for users
registered with the JOINON service (via the JOINON app or the website). To enable and interrupt the charging
session, follow the information given on the app. The app also shows the cost of accessing the service, which may
vary from one station to another.

39
The station codifies the errors found by the electronic board and saves them in the internal log.
The log files are saved on the microSD card on the electronic board. These files need to be analysed in order to
find the cause of the problem.
The errors that might be detected by the charging station are listed below
Error code Description Solution
Error 4
The contactor is working when it
shouldn't be. The socket-outlet is
powered in the standby condition
Check the signal from the electronic board to the
contactor, to make sure the former isn't controlling
the latter. If the board isn't controlling the contactor,
make sure the contactor contacts aren't jammed.
If necessary, replace the device
Error 8
The energy meters are no longer
communicating with the electronic
board
Check the Modbus line connection
Check the power supply to the energy meters
Make sure the energy meters are working properly
Make sure the component on the Modbus line is
numbered correctly
Error 10
The charging station has been dis-
connected from the platform for more
than 24h
Disconnect the power supply to the charging
station.
Leave the station switched off for at least 2 minutes
Reconnect the power supply, then wait for the
station to reconnect to the platform
Station OFF
The electronic board is not receiving
the power supply it needs in order to
work
Check the power supply upstream of the station
Check the circuit breaker protection on the elec-
tronic board protection panel is working properly
Check the 12V power supply to the electronic board
In the case of products connected to the JOINON platform, or if the maintenance package has been purchased,
call the FreePhone number 800 123 325.
In all other cases where technical support is required, call GEWISS SAT customer service.
UPDATING THE FIRMWARE
Charging stations not designed for remote connection to the cloud platform can be updated using the microSD card in
the relative slot of the electronic board.
To understand which firmware version is installed in the product, open a LOG file saved on the microSd card itself (you
are advised to use the most recent file).
The first row of each LOG file shows this value.
SD card slot
12.
FAULTS AND TROUBLESHOOTING
11.

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To update the firmware, proceed as follows:
# Action to be carried out
1 Disconnect the power supply to the product by turning off the main switch
2 Open the charging station to access the electronic board
3 Remove the microSD card from its slot on the electronic board
4 Insert the microSD card in the specific slot on your PC, to open the folder
5
Paste the update file in the main folder of the microSD card
NOTE: contact GEWISS SAT customer service for the most recent file (which will also be available on the
GEWISS website)
6 Insert the microSD card in the slot on the electronic board
7 Close the charging station and reconnect the power supply to launch the updating procedure
8 Once the command has been executed, the station will return to standby
MODIFYING THE OPERATING PARAMETERS OF THE RECHARGING STATION
Once the product has been installed, certain station operating parameters can be modified via a text file to be saved
on the microSD card inserted in the charging station itself.
Use a computer to create a text file renamed “config.ini”, where you can insert the parameters you want to modify.The
parameters must be added as indicated below.
The parameters that can be modified are:
Function description Name of the parame-
ter to be used
Available options, and examples
Maximum input current MAXAMPERAVAILABLE
The input current set in the factory can be altered to suit
the real availability and avoid problems during recharging.
To do this, use the MAXAMPERAVAILABLE parameter
Example
MAXAMPERAVAILABLE=64
Date and time DATETIME
If the station date is wrong, it can be updated using the
DATETIME value. The format is YYYY/MM/DD-hh:mm
Example
DATETIME=2019/08/15-14:30
Identification of the
recharging connector SOCKETMODEL
If necessary, the recharging connector on the product can
be reconfigured (flush-mounting socket-outlet or mobile
connector).
The options are:
Flush-mounting socket-outlet, Type 2= G
Mobile connector = M
Example
SOCKETMODEL=G
LOG level LOGLEVEL
The LOG level saved by the recharging station on the
microSD card can be modified using the LOGLEVEL
parameter. You can choose from 5 levels ranging from 0
(limited wordiness) to 4 (high degree of wordiness)
Example
LOGLEVEL=1
13.