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PRO Corded Phones QSG / English / A31008-M2218-L101-2-7643 / Corded_QSG_eng_DE310.fm / 26.03.2012
Version 2, 06.08.2010
Inquiry calls
You want to make an inquiry call to a second person
during a call. The first call is put on hold. The person
on hold hears a message or an on-hold tune.
JPress theinquiry call key.
~Enter the call number of the second person
you want to call.
Ending the inquiry call
JPress the inquiry call key again. You will then
be connected to the first person you were talk-
ing to again.
Toggling
You are talking to one person; another is put on hold,
for example, because you have accepted a waiting
call or you have put a call on waiting. Both people are
displayed. You can toggle between both of them.
JPress the inquiry call key to toggle between
both callers.
To start an inquiry call with a third person:
§§New Person Calling§§
Both other callers are put into the queue.
~Enter the call number of the third person you
want to call.
§§Dial§§ The number is dialled.
To talk to another person in the queue after ending
the inquiry call:
qSelect the person you want to talk to.
JPress the inquiry call key.
Conference
You are talking with one or more call participants and
you want to include another participant.
KPress the conference key.
~Enter the call number of the other person you
want to call.
§§Dial§§ The number is dialled.
If the person you are calling responds, he or she is
automatically switched into the conference call.
Or
You are talking to one person and another is put on
hold.
qSelect the person on hold.
KPress the conference key to add the person on
hold to a conference call.
All conference callers are displayed.
Logging callers out of the conference:
qSelect a caller.
§§Remove§§ End the conference call for the selected
person.
Forwarding calls
You are talking to one person and want to forward
the call to a third party.
LPress the transfer key. The call is put on hold.
~Enter the call number of the person to whom
you want to forward the call.
Forwarding without inquiry:
LPress the transfer key again. The connection is
forwarded to the person who has called. Your
connection to this caller is then ended.
Forwarding with inquiry:
§§Dial§§ The number is dialled. Wait until the per-
son accepts the call to announce that, for
example, you are going to forward the
call. Then press the Ltransfer key.
Forwarding to a person on hold:
You are talking to one person and other persons are
on hold. You can forward the call to one of the per-
sons waiting in the queue.
qSelect one of the persons waiting.
LPress the transfer key. The selected person is
connected to the person to whom you are cur-
rently talking.
Calls involving several participants