Gigaset S675 IP User manual

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Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / C47x_S675_S685_IP_UpdateFileIVZ.fm / 3/20/09
Version 4, 29.10.2007
Gigaset S675 IP, S685 IP, C470 IP, C475 IP:
New and updated functions
This document is a supplement to the user guide for the following Gigaset VoIP phones:
Gigaset C470 IP, Gigaset C475 IP, Gigaset S675 IP and Gigaset S685 IP
In the time since the user guides were completed, the functionality of these devices has
been increased (firmware version 02.140 or higher). These changes are described in this
document.
Important information for the Gigaset S685 IP:
This document is a supplement to the user guide for Gigaset S685 IP devices manufactured
before May 2009. The label in the handset's battery compartment will bear the inscription
"Gigaset S68H" (no "S2").
The label is located on the bottom of the battery compartment.
The user guide can be found on the CD supplied with the device.

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Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / C47x_S675_S685_IP_UpdateFileIVZ.fm / 3/20/09
Version 4, 29.10.2007
Contents
Overview of the new and updated functions . . . . . . . . . . . . . . . . . . . . . . . . 3
Description of new and updated functions . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Changes to phone setup process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Starting the Gigaset.net assistant when first opening the Gigaset.net-directory . . . . . . . 7
Info Center – with the handset always online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Sending and receiving SMS (text messages) via VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Reading e-mail messages on the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Deactivating your handset's microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Network services during an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Operating the base on on the PABX –
Setting access codes (external line prefixes) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Entering an HTTP proxy server (only when connected to an
internal company network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Activating/deactivating the STUN server of the Gigaset.net connection . . . . . . . . . . . . 20
Activating the fixed line network connection as an alternative connection . . . . . . . . . . 20
R key function for VoIP – Hook flash/call diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Defining local communication ports for VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Amendment to "Call signalling and number assignment" . . . . . . . . . . . . . . . . . . . . . . . . 25
Amendment to "Searching in the online directory" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Amendment to "Changing the display language" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Amendment to "Automatic firmware update" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Amendment to "Updating VoIP provider settings" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Amendment to "Defining dialling plans" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Correction to "Checking the base MAC address" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Checking extended service information for the base . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Information on operating Gigaset VoIP telephones with
Network Address Translation (NAT) routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Edited/extended table of VoIP status codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Deleted function: "Send line selection for outgoing calls with */#" . . . . . . . . . . . . . . . . 34
Handset menu overviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Gigaset S67H to Gigaset S675 IP, Gigaset S68H to Gigaset S685 IP . . . . . . . . . . . . . . . . 35
Gigaset C47H to Gigaset C470/C475 IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

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Overview of the new and updated functions
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Overview of the new and updated functions
New functions
uInfo Center: You can use your Gigaset S67H/S68H/C47H handset to retrieve online con-
tent that is provided specifically for the handset from the Internet.
£Page 8
uYou can now also send and receive SMS messages via your VoIP connection. To send
SMS messages via VoIP, you merely have to specify one of your VoIP connections as a
send line for the send service centre.
£Page 12
uYou can display the text of e-mail messages on the handset.
£Page 14
uYou can deactivate your handset's microphone during an external call via the left display
key. In this case, the other party cannot hear you, but you can still hear him/her. Network
functions (e.g. external consultation calls, initiate/end conference call) that can no
longer be accessed via the left display key due to this new function are now provided in
the pop-up menu.
£Page 16
uIf you connect the telephone to a PABX, you can save the PABX access code on your
phone.
£Page 18
uIf you connect your phone to an internal company or organisation network (Intranet),
you can (if necessary) store the address of the internet HTTP proxy server on the base.
Each time the telephone accesses the Internet, this HTTP proxy server is addressed.
£Page 19
uYou can now activate your fixed line connection as an alternative connection. If the tel-
ephone cannot establish a VoIP connection, it automatically attempts to establish a con-
nection via the fixed line network.
£Page 20
uAs before, you can assign a VoIP provider feature to the Skey. Alternatively, you can
use the Skey for transferring calls (call transfer via VoIP).
£Page 21
uDepending on your router's NAT, you can activate/deactivate the STUN server for your
Gigaset.net connection.
£Page 20

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Overview of the new and updated functions
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Updated/extended functions
uChanges to getting the phone started.
For example, Gigaset.net assistant is only started when you first open the Gigaset.net
directory.
£Page 5
uSince several consecutive RTP ports are required for each VoIP connection, you can now
specify a port number range for the RTP ports when configuring the telephone.
£Page 23
uThe signalling of calls made to a number that is not assigned to a handset as a receive
number has changed.
£Page 25
uIf you do not update the firmware or VoIP provider data when prompted, the phone will
remind you again at a later date.
(Only for devices manufactured after May 2009)
£Page 26
uWhen defining dialling rules, you can use the new option Use Area Codes to specify
whether or not the "automatic area code" is also to be dialled.
£Page 27
uThe key combination for checking the MAC address of the base has changed
£Page 27
New information on troubleshooting/problem analysis
uNew functions (e.g. immediate download of a provider profile) have been added to the
service information that you can use during an external call (e.g. with the Gigaset
service).
£Page 28
uIf your phone is connected to a NAT router, the NAT can cause problems during VoIP
telephony (especially if you connect multiple VoIP telephones to your router). Notes on
resolving these problems can be found in these amendments.
£Page 29
uThe table of VoIP status codes that you can display on the screen has been extended.
The extended table can be found in these amendments.
£Page 31
Function no longer in use
uWhen dialling, you can no longer select the line type by adding #or *.
(Only for devices manufactured after May 2009)
£Page 34

5
Description of new and updated functions
Changes to phone setup process
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Description of new and updated functions
Changes to phone setup process
This section amends the section "First steps – Making settings for VoIP telephony" in the user guide for
your Gigaset VoIP phone.
The procedures for "Making settings for VoIP telephony" have changed as follows.
1. Auto-configuration:
After you have started the installation assistant and entered the system PIN, the follow-
ing is displayed:
If you have received an auto-configuration code (Activation Code) from your VoIP pro-
vider:
¤Press the key below §Yes§ on the display screen.
You are prompted to enter the code.
¤Use the keypad to enter the auto-configuration code (max. 32 characters) and press
§OK§.
All data necessary for VoIP telephony is loaded directly from the Internet to your phone.
The handset returns to idle status. The configuration is complete.
If your VoIP provider has supplied you with an authentication name/password and,
where applicable, a user name:
¤Press the key below §No§ on the display screen.
The VoIP configuration is then performed as described in the user guide for your tele-
phone.
Do you have a
code for auto
configuration?
No Yes

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Description of new and updated functions
Changes to phone setup process
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
2. Gigaset.net assistant:
After you have completed the VoIP configuration, i.e. after entering your user data or
the auto-configuration code for your VoIP account, the Gigaset.net assistant is no long-
er started (the step "Entering your name in the Gigaset.net directory" in the telephone
user guide can be skipped). After you have entered your user data or the auto-configu-
ration code, the handset reverts to idle status.
The Gigaset.net assistant is started when you open the Gigaset.net directory for the first
time (£Page 7). You can then enter your name in the Gigaset.net directory.
3. If a firmware update for your telephone is available in the Internet:
In this case, the message New firmware available is displayed if you press the flashing mes-
sage key after starting your handset and connecting the base.
Perform the firmware update (press the right display key §Yes§). Once the update has
been completed (after approx. 3 minutes) the handset's idle display appears again and
the message key fflashes. If you press f, the following is displayed: Start wizard for
entry of VoIP connection data?. You can then start the connection assistant as described in
the user guide.

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Description of new and updated functions
Starting the Gigaset.net assistant when first opening the Gigaset.net-directory
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Starting the Gigaset.net assistant when first opening the Gigaset.net-
directory
After setup, you can use the Gigaset.net assistant to enter your name in the Gigaset.net
directory, i.e. create a Gigaset.net directory entry for your telephone. To do so, open the
Gigaset.net directory.
Precondition: Your handset is in idle status.
sPress and hold.
qIf necessary, select Gigaset.net from the list of available online directories and
press §OK§.
The following appears in the handset's display:
¤Press the display key §Yes§ to start the assistant.
¤Using the keypad, enter the name that you would like to be listed under in the
Gigaset.net directory. The name may contain a maximum of 25 characters.
¤Press the right-hand display key §OK§.
If there is already an entry with this name, you are requested to enter a different name.
If an entry was created successfully in the Gigaset.net directory, the message "Your user
name has been added to Gigaset.net!" is displayed.
The handset returns to idle status.
Pleasenote
The Gigaset.net assistant is only opened the first time you open the Gigaset.net directory.
If you press §No§, the assistant will be cancelled and not restarted. You can then enter your
name using the Gigaset.net directory menu (§Options§ ¢Own details).
Gigaset.net
Start assistant
for Gigaset.net?
No Yes
Gigaset.net
Your Gigaset.net
nickname:
ÝOK

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Description of new and updated functions
Info Center – with the handset always online
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Info Center – with the handset always online
You can use your Gigaset S67H, S68H or C47H handset to access online content on the
Internet, i.e. request info services specific to your handset's display. The info services avail-
able are constantly updated. A preselection has already been made for your handset, but
you can change these settings and add new services. Visit the Gigaset.net page
www.gigaset.net on the Internet and compile your personal info services.
Customising info services
¤On the PC, open the page Settings ¢Services of the Web configurator for your handset.
¤Click the link gigaset.net/myaccount.
Or:
¤Enter the following address in the address field of your PC's web browser:
www.gigaset.net
¤Enter your Gigaset.net user ID and password on the Gigaset.net page. You will find your
user ID and password on the Web configurator page "Settings ¢Services").
In both cases, a Web page is opened on which you can compile your info services.
Starting Info Center, selecting info services
v¢êSel. Services ¢Info Center
The menu of your Info Center, i.e. a list of user-specified info services (see above) is dis-
played. You can navigate between the info services.
Example:
sSelect the info service and press §OK§.
To access certain info services (personalised services), it is necessary to register with a
user name and password. In this case, enter your access data as described in the section
"Registration for personalised info services" on Page 9.
Info Center
Weather
News
Info service 3
Info service 4
Info service 5
Info service 6
ÝOK

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Description of new and updated functions
Info Center – with the handset always online
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Messages when loading requested information
The information is loaded from the Internet. Wait a few seconds until the information is dis-
played. The display shows Please wait.
If the information for an info service cannot be displayed, one of the following messages
appears:
Requested page can’t be reached.
Possible causes of this are:
uTime limit exceeded (timeout) when loading the information, or
uthe Internet server for the info service cannot be accessed.
¤Check your Internet connection and repeat the request at a later time.
Coding error on requested page
The content of the requested info service is coded in a format which the handset cannot
display.
Can’t display requested page
General error when loading the info service.
Login failed.
Registration has failed. Possible causes of this are:
uYou have not entered your registration data correctly.
¤Reselect the info service and repeat the registration process. Please remember that
data is case sensitive.
uYou are not entitled to access this info service.
Registration for personalised info services
If a special registration with user name and password is required to access an info service,
the following is displayed after the service has been called up (example):
Username Enter the user name that you have agreed with the info service provider.
Password Enter the password associated with this user name.
§Save§ Press the display key to send the registration data.
If registration was successful, the requested info service is displayed.
Login
Username:
Password:
ÝSave

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Description of new and updated functions
Info Center – with the handset always online
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
If registration failed, a message to this effect appears on the display £Messages when
loading requested information, Page 9.
Operating the Info Center
Depending on the type of info service requested, you can carry out the following actions:
Scrolling within an info service
¤You can use sto scroll downwards within an info service, and tto scroll up (back).
Skipping back to the previous page
¤Press the left display key ”.
Skipping back to the Info Center menu
¤Briefly press the end call key a.
You want to go offline:
Press and hold the end call key a, the handset returns to idle status.
Selecting a hyperlink
uHyperlink to further information:
If the page contains a hyperlink to further information, this is indicated by the gicon.
If a page is opened using hyperlinks, the first hyperlink is highlighted.
¤Using the control keys (sand/or t) as required, you can navigate to the hyperlink
that you would like to select. The hyperlink is then highlighted by bars.
¤Press the right display key §Link§, to open the relevant page.
uHyperlink to a phone number:
If a hyperlink contains a phone number, you can copy the number to the local directory
or call the number directly (Click-2-Call functionality).
¤Select the hyperlink using the sand/or tkeys, as required.
¤You can identify a hyperlink of this type by the fact that §Call§ is shown above the right
display key.
¤Press §CopyToDir§ if you want to copy the phone number to your handset's local direc-
tory.
Or:
¤Press §Call§ to call the stored number.
Pleasenote
Please remember that registration data is case sensitive.

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Description of new and updated functions
Info Center – with the handset always online
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Depending on the provider, if you press §Call§,
– the number is either dialled directly or
– appears first in the display, in which case you must first confirm the number before
it is dialled.
Example:
¤If you press §Yes§, the number is dialled.
Or:
¤If you press §No§, the page with the hyperlink is displayed again. The number will not
be dialled.
Entering text
¤If necessary, use qto navigate to the line containing the field into which you want to
enter text. The cursor flashes in the text field.
¤Enter your text using the handset keys (for information on entering text see
£the appendix to the user guide belonging to your phone).
¤If necessary, navigate to other text fields to complete them or make a selection
(see below).
¤Press the right display key to complete the entry and send the data.
Making selections
¤If necessary, use qto navigate to the line, in which you would like to make a selection.
¤Press left or right on the control key several times to make the desired selection.
¤Use qto navigate to other selection fields and make your selection as described above.
¤Press the left display key to complete the selection and send the data.
Setting options
¤Use qto navigate to the line containing the option. The line is highlighted.
¤Activate or deactivate the option via the control key v(press right) or the right display
key (e.g. §OK§).
¤If necessary, navigate to other options or text fields to set or complete them.
¤Press the left display key (e.g. §Send§) to complete the entry and send the data.
Dial Number
12345678
No Yes

12
Description of new and updated functions
Sending and receiving SMS (text messages) via VoIP
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Sending and receiving SMS (text messages) via VoIP
This section amends the chapter "SMS (text messages)" in the user guide for your Gigaset VoIP phone.
You can now use your telephone to send and receive SMS messages via the fixed line net-
work and VoIP.
You can receive SMS messages (abbreviated: SMS) via all of your telephone's connections
(with the exception of Gigaset.net). You must explicitly specify the (send) line via which
the SMS messages are to be sent (fixed line network or one of your VoIP connections).
Precondition: Your fixed line network and VoIP providers support SMS functionality.
Setting the send line
You define the send line when setting the SMS centres. For each individual SMS centre, you
can specify which of your lines is to be used to send SMS messages when this SMS centre
is activated as the send centre.
v¢îMessaging ¢SMS ¢Settings ¢Service Centres
sSelect SMS centre (e.g. Service Centr. 1) and press §OK§.
sScroll to the Send via line to select the send line to be used when sending SMS
messages via this SMS centre. The fixed line network is preset by default.
§Edit§ Press the display key.
A list of your phone's connections will be displayed. You can select from your
fixed line network connection and all VoIP connections that you have config-
ured. The standard names for the connections are displayed. IP1 to IP6, Fxd. ln.
Fxd. ln. / IP1 / IP2 / ...
Select the VoIP or fixed line connection and press §OK§.
§Save§ Press the display key to save the changes.
Pleasenote
Before you specify one of your VoIP connections as the send line, check with your
VoIP provider whether the SMS centre can be reached via the VoIP connection.
Not all VoIP providers support special phone numbers!
Pleasenote
uIf you have selected a VoIP connection and the attempt to transmit the SMS messages
fails, the SMS with error status is stored in the incoming message list. Even if you have
activated your fixed line network connection as an alternative connection
(£Page 20), the telephone does not attempt to send SMS messages via the fixed line
network.
uIf you have selected a VoIP connection as a send line and this is deleted from the con-
figuration, the first VoIP connection in the configuration will be used.

13
Description of new and updated functions
Sending and receiving SMS (text messages) via VoIP
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Note on writing, sending and receiving SMS messages etc.
Regardless of your send line settings (fixed line network or VoIP) you can write, send and
receive SMS messages as well as request SMS notifications as described in the user guide
for your phone ( £chapter "SMS (text messages)").
If your VoIP provider supports the relevant features, you can also use personal mailboxes,
send SMS messages to e-mail addresses, or request SMS info services.
Please note
Every SMS addressed to one of your numbers (VoIP or fixed line network) is displayed on
all registered handsets with SMS functionality, even if the phone number addressed is not
assigned to the handset as a receive number.

14
Description of new and updated functions
Reading e-mail messages on the handset
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Reading e-mail messages on the handset
This section amends the chapter "E-mail notifications" in the user guide for your Gigaset VoIP phone.
Your phone will notify you when new e-mail messages have been received on your incom-
ing e-mail server. Using the handset, you can now display the sender, date/time of receipt,
subject and message text for each e-mail in the inbox.
Preconditions:
uYou have set up an e-mail account with an ISP.
uThe incoming e-mail server uses the POP3 protocol.
uYou have saved the name of the incoming e-mail server and your personal e-mail access
data (account name, password) in the phone ( £user guide for your phone, Web con-
figurator page: Settings ¢Messaging ¢E-Mail).
Opening the inbox
v¢îMessaging ¢E-mail
Or if new e-mail messages have been received (the message key fflashes):
f¢E-mail:
The telephone establishes a connection to the incoming e-mail server. A list (inbox) of
e-mail messages that are stored there will be displayed.
The sequence in which the e-mail messages are displayed is dependent on your POP3
server. Generally speaking, the new unread messages appear before old messages that
have been read.
Opening and reading e-mail messages
qSelect e-mail entry.
§View§ Press the display key.
The subject (Subject:) and text (Text:) of the e-mail message are displayed. Any attachments
to the e-mail are not displayed.
Example display:
1Subject of the e-mail message. A maximum of 120 characters are displayed.
2Text of the e-mail message (abbreviated if necessary).
A maximum of the first 640 characters of the subject and message text are displayed in total
(Subject + Text + "Subject:" + "Text:" = 640 characters).
”Press the display key to return to the inbox.
E-mail Viewer
Subject: Invitation
Text: Hello Anna, are
you coming to the foot-
ball match on Friday?
ÝOptions
1
2

15
Description of new and updated functions
Reading e-mail messages on the handset
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Viewing e-mail sender's address
Precondition: You have opened the e-mail message to read (£Page 14).
§Options§ Press the display key.
From Select and press §OK§.
The sender's e-mail address is displayed in full (if necessary over several lines).
”Press the display key to return to the inbox.
Example:
Deleting the e-mail message
You have opened the inbox:
qSelect e-mail entry.
§Delete§ Press the display key.
Or:
You have opened the e-mail message to read (£Page 14) or request the e-mail sender's
address to be displayed (£Page 15):
§Options§ Press the display key.
Delete E-mail
Select and press §OK§.
The e-mail is deleted from the incoming e-mail server.
Pleasenote
uIf the e-mail message contains more than just unstructured text, a brief message to this
effect is displayed. The Subject of the message is then displayed.
uIf the subject and/or message text are in HTML format, they may be displayed differ-
ently to how they appear on the PC e-mail client.
From
firstname.surname@
mailprov.com
ÝOptions

16
Description of new and updated functions
Deactivating your handset's microphone
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Deactivating your handset's microphone
As well as muting the handset as described in the user guide (press left on the ucontrol
key, the other party hears hold music), you can deactivate your handset's microphone dur-
ing an external call. The other party cannot hear you, but you can still hear them. You can
also deactivate the microphone during a conference call or when call swapping.
Turning off the microphone
§Mute§ Press the display key to deactivate the handset.
Your handset's microphone is deactivated. The display shows Microphone is off.
Switching the microphone back on
§On§ Press the display key to switch the microphone back on. The other party can
hear you again.
Please note
The microphone is automatically switched on again in the following scenarios:
uIf, during an external call (you have switched the microphone off), you establish a sec-
ond connection, either by accepting a waiting call or by successfully connecting to an
external/internal consultation call, the microphone is turned on. If you go back to the
first party, the microphone remains switched on.
(If you reject a waiting call or are unable to connect to a consultation call, the micro-
phone remains switched off.)
uIf you deactivated the microphone while call swapping, it is reactivated for both con-
nections, as soon as they are connected to the other caller.
uIf you have deactivated the microphone during a conference call, the microphone
is reactivated when you terminate the conference call by selecting
§Options§ ¢End Conference (call swapping).

17
Description of new and updated functions
Network services during an external call
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Network services during an external call
This section amends the sections "Network services – Further network services in the fixed line net-
work" and "Network services – Further network services for VoIP" in the user guide for your Gigaset
VoIP telephone.
Some network services that were previously accessed via display keys are now provided via
the context menu. To open the pop-up menu you must press the display key §Options§.
Preconditions:
uFixed line network: You have requested the following network services from your fixed
line network provider.
uVoIP: Your phone permits two parallel VoIP connections.
( £user guide for your phone, Web configurator Settings ¢Telephony ¢Audio).
The following functions are affected
uConsultation call
During an external call via VoIP or the fixed line network:
¤Press the display key §Options§.
¤Select External Call and press §OK§.
¤Enter a number or copy it from the directory and press §OK§.
The first party is placed on hold and hears hold music.
uAccepting a waiting call
Precondition: Call waiting is activated ( £user guide for your phone).
You are conducting an external call via VoIP or the fixed line network. A second caller
(waiting call) is signalled:
¤Press the display key §Options§.
¤Select Accept waiting call and press §OK§.
The first party is placed on hold and hears hold music.
uInitiating a conference call
You are call swapping and want to talk to both parties simultaneously:
¤Press the display key §Options§.
¤Select Conference and press §OK§.
uEnding a conference call (call swapping)
¤Press the display key §Options§.
¤Select End Conference and press §OK§.
Rejecting a waiting call during a VoIP call
You can now reject a waiting call while conducting a conversation via VoIP.
You are conducting an external call via a VoIP connection. A second caller (waiting call) is
signalled:
§Options§ ¢Reject waiting call
Select the above and press §OK§ to reject the waiting call.

18
Description of new and updated functions
Operating the base on on the PABX – Setting access codes (external line prefixes)
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Operating the base on on the PABX –
Setting access codes (external line prefixes)
This section amends the chapter "Operating the base on the PABX" in the user guide for your Gigaset
VoIP phone.
Depending on your PABX, you must dial an access code before making external calls in
order to obtain an external line. You can store this access code in your phone. For example,
the access code is then automatically placed before the numbers selected from the calls
list.
v¢ÐSettings ¢Base ¢Add. Features
Access Code
Select and press §OK§.
~Enter or edit the access code (maximum three digits) and press §OK§.
aPress and hold (idle status).
If an access code is set, the following applies:
uThe access code is added automatically when dialling from the calls list/answering
machine list and when dialling emergency numbers and SMS centre numbers.
uWhen dialling numbers manually and dialling numbers from the directory you must add
the access code yourself.

19
Description of new and updated functions
Entering an HTTP proxy server (only when connected to an internal company network)
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Entering an HTTP proxy server (only when connected to an
internal company network)
This section amends the chapter "Web configurator – IP configuration" in the user guide for your
Gigaset VoIP phone.
Direct connections between network subscribers and the Internet are often not permitted
within internal company or organisation networks (intranet). In such cases, all HTTP calls
from the network are "transferred" by a proxy server. The proxy server is a computer or pro-
gram within the network.
If your phone is connected to such a network, you must store the address of this HTTP proxy
server on the phone and activate handling of HTTP calls via the HTTP proxy server.
Only then will you be able to access, for example, the online and Gigaset.net directories,
use the Info Center or obtain weather information etc. in idle display (information serv-
ices).
¤Open the following Web page: Settings ¢IP Configuration.
Area: HTTP proxy
Enable proxy
¤Click the Yes option if your phone is to handle HTTP calls via your network's HTTP
proxy server.
¤If you select No, the phone will attempt to access the Internet directly.
Proxy server address
¤Enter the URL of the proxy server to which your phone is to send HTTP calls. The proxy
server then creates the connection to the Internet.
Proxy server port
¤Enter the communication port used on the HTTP proxy server (number between 0
and 55000). It is mainly port 80 that is used.
¤Now select Set to save your settings.

20
Description of new and updated functions
Activating/deactivating the STUN server of the Gigaset.net connection
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Version 4, 29.10.2007
Activating/deactivating the STUN server of the Gigaset.net connection
This section amends the chapter "Web configurator – Configuring the Gigaset.net connection" in the
user guide for your Gigaset VoIP phone.
The Gigaset.net connection is preconfigured in your phone. The Gigaset.net uses a STUN
server as standard. In the sent data packets, Gigaset.net replaces the private IP address of
your phone with its public IP address.
If you operate your phone with a symmetrical NAT router, STUN cannot be used. Other-
wise, when making Gigaset.net calls you will not be able to hear the caller.
In this case, deactivate STUN for the Gigaset.net connection.
¤Open the following Web page: Settings ¢Telephony ¢Connections.
¤Select Edit in the Gigaset.net area.
STUN enabled
¤Select No to deactivate STUN.
¤Select Yes if you want your phone to use STUN.
¤Select Set to save the changes.
Activating the fixed line network connection as an alternative
connection
You can activate the fixed line network connection on your phone as an alternative con-
nection. If an attempt to establish a connection via VoIP then fails, an attempt is made
automatically to establish the connection via the fixed line network.
An alternative connection would be used in the following cases:
uyour VoIP connections are busy
uthe SIP server for the VoIP connection cannot be accessed
uthe dialled VoIP connection has not yet been configured or has not been configured cor-
rectly (e.g. incorrect password)
uthe base does not have a connection to the Internet, e.g. because your router is deacti-
vated or not connected to the Internet.
¤Open the following Web page: Settings ¢Telephony ¢Number Assignment.
Exceptions
uSMS messages that are to be sent via a VoIP connection are not sent via the fixed line
network connection as an alternative. The SMS message is stored in the incoming mes-
sage list with an error status. Your handset's message key will flash.
uIf you enter a VoIP line suffix (#1 to #6) or press the §IP§ display key before dialling, the
connection is not established over the fixed line network as an alternative.
uIf you dial a URI or IP address instead of a phone number, the connection cannot be
established via the fixed line network.