GoWISE USA OVATE GW22709 User manual

Please read through this manual carefully before use
IMPORTANT SAFEGUARDS AND TIPS
PRESSURE COOKEROVATE
USER MANUAL
Model No.: GW22709 (9.5 Qt)
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2
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Voltage: 120V, 60Hz
Watts: 1300W
Capacity of Inner Pot: 9.5 Qt
Working Pressure: 0-82.7kPa / 11.99PSI
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Register Your Product............................
Specifications...........................................
Important Safeguards...........................
Parts and Accessories............................
Control and Features..............................
Cooking Programs...................................
General Operating Instructions...........
Before First Use.............................
Getting Started..............................
Safely Open the Lid After Cooking..
Safety and Cooking Tips........................
Internal Temperature Chart...........
Pressure Canning....................................
Using the Yogurt Preset.........................
Care and Cleaning...................................
Troubleshooting & Error Codes............
Warranty...................................................
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TABLE OF CONTENTS

4
IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
1. DO NOT touch hot surfaces of
pressure cooker. Use side handles
for carrying.
2. DO NOT place the pressure
cooker on or near a hot gas or
electric burner, or in a heated
oven.
3. This pressure cooker is intended
for countertop use only. ALWAYS
operate the appliance on a
horizontal surface that is level,
stable, and noncombustible.
4. For Household use only. DO NOT
use pressure cooker for anything
other than its intended use. Not
intended for outdoor use.
5. NEVER deep fry or pressure fry
in the cooker with oil.
6. DO NOT let cord hang over the
edge of table or counter, and DO
NOT let it touch hot surfaces.
7. DO NOT use pressure cooker
in electrical systems other than
110-120V~/60Hz for North
America.
8. DO NOT operate cooker if the
cord or plug is damaged, or after
the cooker malfunctions, or has
been damaged in any manner.
9. DO NOT open the pressure
cooker until it has cooled, and
all internal pressure has been
released. If the floater valve is
still up or the lid is difficult to turn,
it is an indication that the cooker
is still pressurized – DO NOT
FORCE IT OPEN.
10. For all pressure-cooking
programs, the total amount of
pre-cooked food and liquid in
the inner pot should not pass
the 4/5 line. When cooking food
that expands during the cooking
process such as rice, beans or
vegetables, the inner pot should
not be filled past the 18 CUP line.
Overfilling may risk clogging the
steam release and developing
excess pressure. This may also
cause leakage, personal injury,
or damage to the cooker. These
fill level warnings do not apply to
non-pressure-cooking programs,
such as Sauté and Slow Cook.
11. Make sure the pressure valve
handle is in the Sealing position
for all the pressure-cooking
programs.
12. This appliance should not be
used by or near children or
by individuals with disabilities
or limited knowledge in using
pressure cookers.
13. DO NOT IMMERSE the cooker
base in water. To protect against
electric shock, DO NOT IMMERSE
the cord, power plug, or cooker in
any liquid.
14. ALWAYS connect the plug to the
cooker first before plugging the
power cord into an outlet. This
cooker must be connected to a
dedicated outlet.
15. ALWAYS turn controls off first
and remove plug from the outlet
before disconnecting the power
cord from the cooker. Unplug the
cooker from the outlet when not in
use and before cleaning.

IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
16. ALWAYS allow the cooker to cool
down before cleaning, putting on
or taking off parts.
17. USE EXTREME CAUTION
when moving a pressure cooker
containing hot liquids.
18. This appliance cooks under
pressure. Improper use may
result in scalding injuries. Make
certain the lid is properly closed
before operating.
CAUTION: To reduce the risk of
electric shock, cook only in the
included removable inner pot.
19. Use of accessories and parts that
are not recommended or supplied
by the manufacturer may
cause the cooker to malfunction
or cause serious hazardous
situations including personal
injury. Other brands may not have
the correct curvature to match
the heating element.
20. BE AWARE that certain foods
can foam, froth, sputter and clog
the steam release. Some of these
include applesauce, cranberries,
pearl barley, oatmeal and other
cereals, split peas, noodles,
macaroni, rhubarb, and spaghetti.
These foods should not be cooked
under pressure cooking settings
unless as directed in pressure
cooker recipes.
21. ALWAYS check the pressure
valve, floater valve, and anti-block
shield for clogging before use.
22. If the pressure cooker begins
to malfunction during use,
immediately unplug the cord.
DO NOT USE OR ATTEMPT TO
repair a malfunctioning appliance!
23. CAUTION: HOT SURFACES. This
appliance generates heat, and
steam may escape during use.
Proper precautions must be taken
to prevent the risk of personal
injury, fires, and damage to
property.
24. DO NOT USE the GoWISE USA
Pressure Cooker for any purpose
other than described in this
manual.
25. NEVER operate the appliance
unattended.
26. If the GoWISE USA Pressure
Cooker is used improperly, for
professional or semi-professional
purposes, or if it is not used
according to the instructions in
this user manual, the warranty
becomes invalid, and the
manufacturer will not be held
liable for damages.
WARNING: Spilled food can cause
serious burns. Keep appliance and
cord away from children. NEVER
DRAPE cord over the edge of the
counter, NEVER USE outlet below
the counter, and NEVER USE an
extension cord.
5
SAVE THESE
INSTRUCTIONS

6
PARTS
1. Pressure Valve
2. Pressure Cooker Lid
3. Silicone Sealing Ring
4. Inner Pot
5. Exterior Pot
6. LED Display
7. Control Panel
8. Base
9. Heating Plate
10. Socket
PARTS AND ACCESSORIES
1
2
3
4
5
6
7
9
8
10

7
PARTS AND ACCESSORIES
ACCESSORIES
1. Mesh Basket
2. Egg Steamer Rack (12 holes)
3. Roasting Rack
4. Flat Steamer Rack
1
2
3
4

8
SAUTÉ: Starts the Sauté function.
SLOW COOK: Starts the Slow Cook
function.
PRESSURE: Adjusts the pressure
level between low, medium, and high.
PRESET: Cycles through the preset
options
DELAY: Delays the cooking process
for up to 24 hours*
CONTROL AND FEATURES
BUTTONS
KEEP WARM/CANCEL: Keeps food
warm for up to 24 hours; stops the
cooking process
TEMP/TIME: Adjusts temperature
and time of cooking presets or
manual function
UP & DOWN arrows: Increase or
decrease TEMP & TIME and DELAY
NOTES:
•SAUTÉ: This function will not work
if the pressure cooker lid is used.
The cooker will beep and flash
“Lid” on the control display.
•The pressure cooker lid can be
used for SLOW COOK and KEEP
WARM functions. The lid can be
removed at any time during the
cooking function.
* DO NOT use the Delay Timer with
food items that will perish before your
cooking cycle is set to begin.

9
CONTROL AND FEATURES
USING THE DISPLAY CONTROLS
NOTE: DO NOT use the Delay
Timer with food items that will
perish before your cooking cycle
is set to begin.
6. Automatic Start
Once you have selected your
desired program or function and
adjusted as needed, simply step
away. Your pressure cooker will
automatically begin the cooking
cycle after about 10 seconds
unless the delay timer has been
set.
7. Keep Warm/Cancel
For most presets, after your
cooking cycle is complete, it will
automatically switch to Keep
Warm mode*. Press the KEEP
WARM/CANCEL button at any
time to stop the cooking cycle.
*The Yogurt and Sauté presets
will switch to standby after their
cooking cycles complete. Slow
Cook will switch to standby if the
set temperature is less than the
Keep Warm temperature.
1. Starting Up
When the cooker is plugged in, it
will automatically go into standby
mode. The LED display will show
“- - - - “ and all the available
preset cooking programs.
2. Program and Function Selection
Press PRESET repeatedly to
cycle through and select the
desired cooking program.
Press SAUTÉ, SLOW COOK, or
KEEP WARM/CANCEL to select
one of these functions.
3. Adjust Pressure
To adjust pressure settings, press
the PRESSURE button to adjust
pressure levels between low,
medium, and high.
4. Adjust Time and Temperature
Press the TEMP/TIME button to
toggle between temperature and
time settings. Use the “ ” and
“ ” arrows to adjust.
NOTE: Each cooking program
and function is set with a default
time, temperature, and pressure
level that may be adjustable.
Refer to page 10 to see which
settings are adjustable and not
adjustable.
5. Delay Timer
Press the DELAY button to
set the delay timer for up to
24 hours. Adjust the time in
30-minute increments using
the “ “ and “ “ arrows, or by
continuing to press the DELAY
button until your preferred delay
time is selected.

10
COOKING PROGRAMS
*Adj. = Adjustable
Dflt. = Default
P. = Pressure
**PRESSURE LEVEL:
Low = 50kPa / 7.25PSI
Medium = 60kPa / 8.70PSI
High = 70kPa / 10.15PSI
Canning = 82.7kPa / 11.99PSI
Function
/Preset
Dflt.
Time
Adj.
Time
Dflt.
P.
Adj.
P.
Y/N
Adj.
Temp
Delay
Timer
Keep
Warm
Time
Sauté 20 min 1-30 min // N// // //
Slow Cook 2 hr
1-20 hr
(30 min
increments)
// N
195°F
(160-175-
195-205)
24 hr 24 hr
Keep Warm // // // N// // 24 hr
Manual 10 min 1-120 min Low Y
320°F
(140-160-
175-195-
210-230-
250-265-
285-300-
320-340-
355)
24 hr 24 hr
Canning 45 min
10 min-2 hr
(5 min
increments)
High* N // 24 hr 24 hr
Steam 8 min 1-20 min Low Y// 24 hr 24 hr
Yogurt 8 hr
6-24 hr
(30 min
increments)
// N// // //
Oatmeal 8 min 5-30 min High Y // 24 hr 24 hr
Potato 10 min 5-30 min High Y // 24 hr 24 hr
RIce 8 min 5-25 min Low Y// 24 hr 24 hr
Meat 20 min 10-45 min High Y // 24 hr 24 hr
Soup 30 min 20-40 min Medium Y // 24 hr 24 hr
Beans 35 min 25-45 min Low Y// 24 hr 24 hr
Poultry 20 min 5-30 min Medium Y // 24 hr 24 hr
Eggs 4 min 3-5 min High Y // 24 hr 24 hr

11
BEFORE FIRST USE
GENERAL OPERATING INSTRUCTIONS
1. Please pay attention to the
warnings and safeguards in this
manual to avoid any injury or
property damage.
2. Unbox the Unit and place on a
countertop or flat surface away
from any water source and
near a polarized outlet. Before
plugging in the Unit, remove
accessories from the Inner Pot.
Unwrap accessories.
3. Wash the inner pot, lid, silicone
sealing ring, and accessories with
soapy water. Rinse with warm
water and dry thoroughly.
NOTE: We recommend doing an
initial test run with water to learn the
controls and how the cooker operates
before cooking your first meal. Follow
steps 1-4 in “GETTING STARTED” (pg.
12) and use at least 3 cups of water.

NOTE: DO NOT put the pressure
cooker lid on while using the SAUTÉ
function. The cooker will beep and
flash “Lid” on the display.
GENERAL OPERATING INSTRUCTIONS
GETTING STARTED
1. To open lid, grip the lid lock
handle and turn clockwise, as
indicated on handle, and lift
upward.
12
2. Remove the inner pot and place
cooking ingredients inside.
Monitor the level of the water
and ingredients per cooking
instructions to ensure they do
not exceed the MAX LINE 4/5
marking on the inner pot.
a
b
Rice, beans, or other ingredients
that will expand during cooking
should not be filled beyond the
“18 CUP” marking.
3. Clean and towel dry the external
surface of the inner pot and
place it inside the cooker, rotating
it slightly to ensure proper
contact with the heating element.
Make sure there is no material
between the inner pot and the
exterior pot before you insert it
into the cooker.

GETTING STARTED
CAUTION: Make sure the lid is
closed and properly aligned before
use. If the lid is not closed properly,
the cooker will not start. The cooker
will beep and flash “Lid” on the
display.
GENERAL OPERATING INSTRUCTIONS
13
4. To close the lid, place lid on the
pressure cooker and turn the
handle counter-clockwise to
CLOSE position as indicated on
the handle until the lid locks in
place
a
b
5. Select a cooking program by
pressing the PRESET button.
6. Adjust cooking settings by
pressing the PRESSURE and
TIME/TEMP buttons.
NOTE: Refer to page 9 “USING
THE DISPLAY CONTROLS”.
7. The cooker will automatically
start after 10 seconds. The
pressure cooker will beep and the
pressure level bars and “- - - -”
lines will flash until the selected
pressure level and temperature
are reached. The display will then
begin counting down from the set
cooking time and the pressure
level bars will no longer flash.

HOW TO SAFELY OPEN THE LID AFTER COOKING
If pressure cooking, ALWAYS
make sure that all the pressure
in the cooker has been released
before attempting to open the lid.
Release pressure in one of the
following ways:
1. Quick Release:
Turn the Pressure Valve handle
to the “Venting” position to let
out steam until the floater valve
drops down.
GENERAL OPERATING INSTRUCTIONS
14
2. Natural Release:
Allow the cooker to cool down
naturally until the floater valve
drops down. This process can
take up to 40 minutes or longer
depending on the amount of food
in the cooker. Place a wet towel
on the lid to speed up cooling.
After the cooling has finished,
turn off Keep Warm mode if it is
turned on.
NOTE: It is recommended to
use Natural Release for foods
with a large liquid volume or
starch content, such as porridge,
congee, etc. Thick liquids may
splatter out if the Quick Release
method is used.
SEALING
FLOATER VALVE UP
FLOATER VALVE DOWN
VENTING
CAUTION:
•During the pressure release
process, protect your skin
by avoiding any contact with
escaping steam and DO NOT
touch the stainless-steel portion
of the Lid. Press down gently on
lid and turn it clockwise until the
lid meets resistance. Lift carefully
and set aside. Avoid personal
injury resulting from hot unit
surfaces and dripping liquids.
•DO NOT open the lid until
pressure inside the pot is
completely released. As a safety
mechanism, the lid is locked
and cannot be opened until the
floater valve drops.
DO NOT ATTEMPT TO FORCE
OPEN THE LID.
CAUTION: Please keep hands
and face away from the top of the
pressure valve when using Quick
Release. The escaping steam is
very hot and can cause scalding.

SAFETY AND COOKING TIPS
INTERNAL TEMPERATURE CHART
15
•EXTREME CAUTION should be
taken when moving the pressure
valve handle to the Venting
position. Keep hands and face
away from the pressure valve
openings. Failure to comply may
result in scalding or serious injury.
•DO NOT open the lid until
pressure inside the cooker is
completely released. As a safety
mechanism, the lid will remain
locked and cannot be opened
until the floater valve drops.
•When opening the lid, the inner
pot may stick to the lid. This
is caused by vacuum due to
cooling. To release the vacuum,
move the pressure valve handle
to the Venting position.
•If the floater valve is stuck, move
the pressure valve to the Venting
position. If all the steam has
released, push the floater valve
down with a pen or long stick.
•ALWAYS add at least 1 cup of
water or other liquids so enough
steam can be generated to
cook under pressure. These
include cooking sauces, wine,
beer, stocks, juices of fruit and
vegetables. Oils and oil-based
sauces do not have enough
water content and will not
account for the required liquid
volume.
•The time to build pressure and
cook will vary according to the
temperature and quantity of
the ingredients. Food that is
cold or frozen will take longer to
cook than food that is at room
temperature.
•The Delay Timer is not
recommended for porridge,
oatmeal or other foamy and thick
liquids. Cooking progress should
be monitored when cooking
these foods.
*This chart should be used to check the temperature of cooked meats. Always
review USDA Food Safety Standards.
Food Type Internal
Temperature
Beef + Veal
Ground
Steaks, Roasts: Medium
Steaks, Roasts: rare
160°F (70°C)
160°F (70°C)
145°F (63°C)
Chicken + Turkey
Breasts
Ground, Stuffed
Whole bird, legs, thighs, wings
165°F (75°C)
165°F (75°C)
165°F (75°C)
Fish + Shellfish Any type 145°F (63°C)
Lamb
Ground
Steaks, Roasts: medium
Steaks, Roast: Rare
160°F (70°C)
160°F (70°C)
145°F (63°C)
Pork Chops, Ground, Ribs, Roasts
Fully cooked Ham
160°F (70°C)
140°F (60°C)

16
PRESSURE CANNING
Canning allows you to preserve
fresh and cooked vegetables,
fruits, meats, jellies, and jam. It
is very important that you read
this guide and follow all steps
carefully to ensure that the food
has been processed properly and
is safe for consumption.
HOW TO CAN
Figure 1.
Figure 2.
liquid
level
headspace
Experimenting with cooking times,
ingredients, and temperatures is very
dangerous and risky when it comes
to canning. Be sure that you are
using the exact time, temperature,
and method specified in the canning
recipe. This will help protect the food
from harmful bacteria, molds, and
enzymes. In addition, too much time
will destroy the nutrients and flavor.
Food enzymes that promote the
growth of molds and yeasts (causing
food to spoil), can be destroyed by
reaching a temperature of 212°F
with steam canning methods.
However, other contaminants such
as salmonella, staphylococcus
aureus, and clostridium botulinum
(cause of botulism) may develop.
A temperature of 240°F must be
reached to kill these harmful bacteria.
NOTE: Improper canning can lead
to serious health consequences. The
temperature at which water can boil
varies depending on sea level. The
GoWISE USA pressure cooker will
operate up to a maximum altitude
of 2,000 ft. above sea level. DO NOT
USE THIS UNIT FOR PRESSURE
CANNING ABOVE AN ALTITUDE OF
2,000 FT.
1. Prepare and mix ingredients as
instructed in your recipe.
2. Fill an 8-16 oz. clean canning jar
to the level shown in Figure 1. DO
NOT exceed the level shown, as
there needs to be at least 1-inch
of headspace at the top.
1”
3. Gently tap the sides of the jar to
remove any trapped air bubbles.
Or, press a spoon between food
and jar to remove the bubbles as
shown in Figure 2.

17
NOTE: DO NOT retighten lids after
processing the jars. The contents
contract as jars cool, pulling the self-
sealing lid firmly against the jar to
form a high vacuum. If screw bands
are too tight, liquid will escape from
jars during the process and it will not
seal. Over tightening the lids will also
cause damage to the lid and jar. They
should only be removed after jars
have cooled.
CAUTION: The GoWISE USA
pressure cooker will not effectively
operate as a pressure canner at an
altitude of 2,000 ft. above sea level.
PRESSURE CANNING
HOW TO CAN
Figure 3.
4. Install a clean lid on top of the jar
and then add a screw band to
tighten in place. (Figure 3.)
5. Place the inner pot inside the
pressure cooker, and the rack
inside the pot.
6. Place filled, sealed jars onto the
rack. DO NOT OVERFILL. Make
sure the jars are not touching
each other.
7. Pour hot water over the jars into
the insert pot until the water level
is about ¼ of the way up the sides
of the jars.
8. Place and lock the pressure
cooker lid on top. Select the
Canning preset and make
adjustments for your canning
recipe.
9. Once the cooking process has
completed, it will automatically
switch to Keep Warm mode. Turn
the Pressure Valve handle to the
“Venting” position to release
the pressure.
10. Once all the pressure is released,
carefully remove the pressure
cooker lid.
11. Remove the hot jars using
canning tongs and place them
on a heat-resistant surface.
Allow the jars to cool to room
temperature.
CAUTION: Be careful when
removing the jars from the inner
pot. Always use heat resistant
gloves or tongs, as the jars will be
very hot.
12. Once the jars are cool, remove
the screw bands. The lids
should be tightly sealed to
the jars. There should not be
a springing or popping sound
when pressing the middle of the
lid. If there is, DO NOT STORE
this food for future use. It must
be reprocessed immediately or
refrigerated and used within a
few days.

18
USING THE YOGURT PRESET
Prior to using the Yogurt preset
(which maintains the correct
temperature for creating
yogurt), you must boil the
milk using the Steam or Sauté
function first.
HOW TO MAKE YOGURT IN A PRESSURE COOKER
If making your yogurt in jars, it is
best to use the Steam function to
begin.
1. Place the inner pot into the
cooker and place the rack into
the pot.
2. Fill mason jars with milk and
place them onto the rack inside
the pot (without lids). Add ½ cup
of water to the pot and close the
pressure cooker lid.
3. Select the Steam preset and
adjust the pressure to low.
Adjust the time to 1 minute.
The pressure cooker will start
automatically after 10 seconds.
4. Once the pressure cooker beeps,
use the quick release valve to
release any remaining pressure
before opening the lid. Carefully
remove the mason jars from the
cooker and place onto a heat
resistant surface. Allow milk
to cool down to 115°F (use an
external thermometer).
NOTE: Use tongs or oven mitts
to remove the mason jars, as the
jars and contents will be very hot.
5. Once the milk has cooled down,
add your yogurt or yogurt starter
to the milk and stir until there are
no chunks.
6. Place the jars back into the
cooker and close the lid.
7. Select the Yogurt preset and
select a cook time between 6-24
hours. The longer you set it for,
the tangier your yogurt will be.
8. When finished, use tongs to
remove the mason jars, add the
lids and store for later! For Greek
yogurt, strain the yogurt prior to
storing.
If making your yogurt in one large
batch, it is best to use the Sauté
function to begin.
1. Place the inner pot into the
cooker and place the rack into
the pot.
2. Pour ⁄ gallon of milk into the pot.
3. Select the Sauté function, and
gently stir the milk as it heats up.
Sauté the milk until it reaches a
temperature of at least 180°F.
Turn off the sauté function and
allow the milk to cool to 115°F.
4. Once the milk has cooled down,
add your yogurt or yogurt starter
to the milk and stir until there are
no chunks.
5. Close the pressure cooker lid and
select the Yogurt preset. Choose
a cook time between 6-24 hours.
The longer you set it for, the
tangier your yogurt will be.
6. When finished, place yogurt in a
container for storing. For Greek
yogurt, strain the yogurt prior to
storing.

19
CARE AND CLEANING
CAUTION: ALWAYS remove the
pressure valve and pin to clean the
opening and remove any blockage
that might have occurred during
the cooking process. THIS MUST BE
DONE AFTER EACH USE.
DO NOT attempt to repair the
Pressure Valve yourself. Contact
Customer Care at 855-233-9199 for
more information.
Cleaning:
•Remove the lid and gently wipe
down with a damp, soapy cloth,
gently rinse with clear water and
wipe dry with a soft cloth.
•Clean the silicone sealing ring
after each use by removing
it from the lid and washing it
separately with warm, soapy
water, rinsing it with clear water
and wiping it dry with a soft cloth.
•Remove the inner pot and wash
with warm, soapy water. Rinse
with clear water and wipe dry
with a soft cloth.
NOTE: The inner pot is
dishwasher safe, but the ceramic
coating may wear faster if
consistently washed in the
dishwasher.
•Wipe the inner cooker base rim
and blot dry with cloth to prevent
rusting of the exterior cooking
rim.
•Clean the outer body with a
damp, soft cloth or sponge.
•NEVER use harsh chemical
detergents, scouring pads or
powders on any of the parts or
components.
•NEVER immerse the outer
housing and power cord in water
or any other liquid.
After Cleaning:
•Be sure to properly position the
silicone sealing ring back on the
pressure cooker lid.
•Check the pressure and floater
valve to ensure that they are
working properly and free of
debris.

20
TROUBLESHOOTING & ERROR CODES
Problem Possible Cause Solution
Difficulty with closing
the lid
Silicone sealing ring is
not properly installed
Remove and reposition the
sealing ring properly.
Floater valve is in the
popped-up position
Slightly press the floater valve
downward.
Difficulty with opening
the lid
Pressure is not fully
released from the
pressure cooker
Position the steam release valve in the
Venting position to reduce internal
pressure. Open the lid after the pressure is
completely released.
Floater valve is stuck in
the popped-up position
Press the floater valve lightly with a pen or
long utensil.
Steam leaks from the
rim of the lid
No sealing sealing ring Install the silicone sealing ring.
Food debris attached to
the silicone sealing ring
Clean the silicone sealing ring.
Silicone sealing ring
damaged
Replace the silicone sealing ring (contact
Customer Care Team).
Lid not closed properly Open and then close the lid again.
Steam leaks from the
float valve
Food debris on the
floater valve and silicone
ring
Clean the floater valve and silicone ring.
Floater valve silicone ring
worn out
Replace the floater valve and silicone ring
(contact Customer Care Team).
Float valve unable
to rise
Too little food or water in
the inner pot
Add water according to
the recipe.
Floater valve obstructed
by the lid locking pin
Close the lid completely, see “General
Operation Instructions” section (pg. 13).
Steam comes out
from the pressure
valve non-stop
Pressure valve not in the
Sealing position
Turn the pressure valve handle to the
Sealing position.
Pressure controls fail Contact Customer Care Team
Rice is half cooked or
too hard
Too little water Adjust dry rice and water ratio according
to the recipe.
Lid opened too early After cooking cycle completes, leave the lid
on for 5 more minutes.
Rice is too soft Too much water
Adjust dry rice and water ratio according
to the recipe. In a pressure cooker this is
often a 1:1 ratio
(vs. 2:1 like a standard rice cooker)