Grandstream Networks GXP2130 Series User manual

Grandstream GXP2130 Enterprise IP Phone
User Guide

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USING THE KEYPAD
KEYPAD BUTTONS

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ANSWERING PHONE CALLS
RECEIVING CALLS
•Single incoming call. Phone rings with selected ring tone. The corresponding LINE key will
flash in red. Answer call by taking handset off hook, or using Speaker/Headset, or pressing
the flashing LINE key;
•Multiple incoming calls. When another call comes in while having an active call, the phone
will produce a Call Waiting tone (stutter tone). The other LINE key will flash in red. Answer
the incoming call by pressing the flashing LINE key. The current active call will be put on
hold automatically.
DO NOT DISTURB
Do Not Disturb can be enabled/disabled from phone's LCD by following the steps below:
•Press the Menu button and select "Preference" using navigation keys;
•Press Menu button again to get into Preference options;
•When "Do Not Disturb" is highlighted, press Left/Right key to disable/enable DND;
•Press “Save” soft key to save the change.
When Do Not Disturb feature is turned on, the DND icon will appear on the top of the LCD. The
incoming call will not be accepted, or the call will directly go into voicemail.
DURING A PHONE CALL
CALL WAITING/CALL HOLD
•Hold. Place a call on hold by pressing the HOLD button. The active LINE key will blink in
green;
•Resume. Resume call by pressing the blinking LINE key;
•Multiple calls. Automatically place active call on hold or switch between calls by pressing
the LINE key. Call waiting tone (stutter tone) will be audible on new incoming call during the
active call.

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MUTE
During an active call, press the MUTE button to mute/unmute the microphone. The LCD will
show the Mute icon on the top of screen, when the call is muted.
CALL TRANSFER
GXP2130 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer.
•Blind Transfer
➢During the first active call, press TRANSFER and dial the number to transfer to;
➢Press SEND key or # to complete transfer of active call.
•Attended Transfer
➢During the first active call, press LINE key.
The first call will be put on hold;
➢Enter the number for the second call in the new line and
establish the call;
➢Press TRANSFER;
➢Press the other LINE key which is on hold to transfer the call.
•Transfer Directly to Voicemail
➢During the first active call, press TRANSFER,
➢Then press * and the extension you want to transfer to.
CONFERENCING
STANDARD CONFERENCE CALL
GXP2130 can host up to 4-way conference call with other parties (PCMU/PCMA).
LINE Keys
TRANSFER Key

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•Initiate a conference call.
➢Establish calls with 2 or more parties respectively;
➢While 1 call is active, the other call will be put on hold with its LINE key blinking in green;
➢Press CONF key;
➢Press the desired LINE key on hold, the conference will be established;
➢Repeat the previous 2 steps for all the other parties on hold to join the conference.
•Cancel Conference.
➢If after pressing the CONF key, the user decides not to conference, press Cancel softkey
or the current active LINE key (LED in solid green);
➢This will resume the 2-way conversation with the current line.
•Split and Re-conference.
➢During the conference, press HOLD key. The conference call will be split, and the calls
will be put on hold separately with the LINE keys blinking in green;
➢Select 1 LINE key and press to resume the 2-way conversation;
➢If users would like to re-establish conference call, before 1 separate LINE is selected,
press the ReConf softkey right after the conference call is held/split;
•End Conference.
➢Press HOLD key to split the conference call. The conference call will be ended with both
calls on hold; Or
➢Users could press the End Call softkey or simply hang up the call to terminate the
conference call.
EASY MODE CONFERENCE CALL
GXP2130 supports Easy Conference Mode, which can be used combined with the traditional
way to establish the conference.
•Initiate a conference call.
➢Establish 1 call;

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➢Press CONF key and a new line will be brought up using the same account;
➢Dial the number and press SEND key to establish the second call;
➢Press CONF key or press the ConfCall softkey to establish the conference.
•Join more parties in established conference call.
➢Establish conference call;
➢Press CONF key and a new line will be brought up using the same account;
➢Dial the number and press SEND key to establish the second call;
➢Press CONF key or press the ConfCall softkey to join the new party in the established
conference.
•Split and Re-conference.
➢During the conference, press HOLD key. The conference call will be split and both calls
will be put on hold separately with 2 LINE keys blinking in green;
➢Select 1 LINE key and press to resume the 2-way conversation;
➢If users would like to re-establish conference call, before 1 separate LINE is selected,
press the ReConf softkey right after the conference call is split.
•Cancel Conference.
➢If users decide not to conference after establishing the second call, press EndCall softkey
instead of the ConfCall softkey/CONF key;
➢This will end the second call and the screen will show the first call on hold.
•End Conference.
➢Press HOLD key to split the conference call. The conference call will be ended with both
calls on hold; Or
➢Users could press the EndCall softkey or simply hang up the call to terminate the
conference call.
Note:
•The party that starts the conference call has to remain in the conference for its entire
duration, you can put the party on mute, but it must remain in the conversation. Also,
this is not applicable when the feature "Transfer on Conference Hang-up" is turned on.
•The option "Disable Conference" has to be set to "No" to establish conference.

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•When using Easy Conference Mode, use SEND key to dial out the second call instead of
using #, even when # could be used as SEND in normal phone calls.
LCD Icons

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BLUETOOTH
Bluetooth is a proprietary, open wireless technology standard for exchanging data over short
distances from fixed and mobile devices, creating personal area networks with high levels of
security. GXP2130v2 supports Bluetooth Class 2 of version 2.1. On GXP2130v2, users could
connect to cellphones (supporting Bluetooth) via hands free mode or use Bluetooth headset for
making calls.
To connect to a Bluetooth device, turn on GXP2130v2 Bluetooth radio first. The first time when
using a new Bluetooth device with the GXP2130v2/GXP2140/GXP2160, "pair" the device with
the phone so that both devices know how to connect securely to each other. After that, users
could simply connect to a paired device. Turn off Bluetooth if it's not used.
Bluetooth related settings are under GXP2130v2 LCD Menu->System->Bluetooth.
GXP2130v1 does not support Bluetooth, only GXP2130v2 supports Bluetooth on the phone, you
could differentiate by P/N as well as by FCC ID.
For more details on Bluetooth features, please refer to:
http://www.grandstream.com/sites/default/files/Resources/GXP2130v2_2140_2160_Bluetoot
h_User_Guide.pdf