
Answer
Correct operation of the Craft ROBO has been confirmed for the recommended applications. Operation with
other applications has not been confirmed.
Cause
Solution
The Craft ROBO uses optical sensors to read the registration marks and thereby determine the cutting
position. The error message may be displayed for the following reasons:
•Glossy or laminated media
is used.
•There are lights or other
bright objects located near
the Craft ROBO.
•The loaded media is curled.
•Colored media is used.
•
Registration marks are printed
in a color other than black.
Registration marks may not be read if a printout that easily reflects light is used.
Replace the media.
Registration marks may not be read if a light source exists near the Craft ROBO.
If an error message is displayed, change the installation location.
Registration marks may not be read if the media is curled and raised above the
surface of the working table.
Straighten out the curl and load the media again. If the problem still cannot be
corrected, replace the media.
Registration marks may not be read if media in colors other than white is used.
Be sure to use white media.
Registration marks may not be read unless they are printed in black.
Make sure that the registration marks are printed in black.
Cause Solution
Cause
Cause Solution
Cause Solution
Cause Solution
Cause Solution
Cause Solution
Cause Solution
Media is not cut properly
Problems related to using registration marks, and other problems
Symptom: The protective liner or the carrier sheet is cut along with the media.
Symptom: Media cannot be cut cleanly
Symptom: Thick media cannot be cut.
Symptom: Characters or lines are deformed when a pen is used for drawing.
Symptom: Some areas of the media are not cut. The media is not held in place.
The blade holder or
ball-point pen is not correctly
mounted in the receptacle.
Mount the blade holder or ball-point pen correctly in the receptacle.
Reference: See the Craft ROBO User’s Manual (CD-ROM),
“Fine-tuning and Setting Up the blade, blade holder”.
Symptom: The media jams.
The error message “Registration Mark Reading Failure” is displayed.
Symptom: The error message “Registration Mark Reading Failure” is displayed when
registration marks are used.
Symptom: Some parts of the media remain uncut (not completely cut through).
Symptom: The cut positions are not aligned when registration marks are used.
Question: Can applications other than those supplied with the Craft ROBO be used?
The media (thin paper) is
curled and lifted off the
surface of the working table.
Even if the cutting conditions are adjusted correctly and the appropriate blade adjustment cap is selected,
media may not be completely cut, depending on the type of media (thickness, strength, and fiber). This is not
a fault of the Craft ROBO.
(For details on cutting-condition adjustment, please refer to “Media cannot be cut cleanly” above).
Align the media with the top edge of the cutting mat.
The edges of the media will be held in place
Note: Please note that the cutting area will be reduced by approximately 5 mm.
A printout from a laser
printer was used.
Printouts from a laser printer may be distorted by heat before being output,
so that the cut position cannot be adjusted correctly using registration marks.
We recommend using printouts from inkjet printers.
The positions read by the
registration mark sensors do
not match.
The Craft ROBO uses optical sensors to read the registration marks and thereby
determine the cutting position. If the cutting position is not aligned, registration mark
sensor correction is required. Therefore, perform registration mark correction.
Reference: See the Craft ROBO User’s Manual (CD-ROM), “Setting Various Parameters”.
The ball-point pen is not
correctly mounted in the ball
-point pen holder.
Confirm that the tip of the ball-point pen protrudes 3 mm to 3.5 mm from the
ball-point pen holder.
Reference: See the Craft ROBO User’s Manual (CD-ROM),
“Fine-tuning and Setting Up the blade, blade holder”.
The blade of the blade
holder is worn or chipped.
Replace the blade, blade holder.
The inside of the blade
holder is dirty.
Remove the blade adjustment cap and clean it. If the problem still cannot be
corrected, replace the blade adjustment cap.
Reference: See the Craft ROBO User’s Manual (CD-ROM),
“Fine-tuning and Setting Up the blade, blade holder”.
The length of the blade
protruding from the blade
holder is inappropriate.
Select the blade adjustment cap best suited for the media. Adjust the
protruding length of the blade, blade holder according to the selected blade
adjustment cap (0.1 mm for “blue”, 0.2 mm for “yellow”, and 0.3 mm for “red”).
Perform adjustment so that slight traces are left on the protective liner or the
carrier sheet.
The mounting direction of
the blade holder is incorrect
for cutting applications that
use the carrier sheet.
When the carrier sheet is used, turn the blade holder 90° to the right so that
the protrusion on the holder fits against the protrusion on the clamp bracket.
For further details, please refer to “Mounting the Blade Holder” in the Craft
ROBO User’s Manual that is included in the CD-ROM.
The cutting conditions have
not been adjusted correctly.
Make sure that the media selected for “Media Type” in the Craft ROBO
Controller is the same as that actually used. In addition, insert a check in the
“Adjust Settings” check box and adjust the cutting conditions.
Reference: See the Craft ROBO User’s Manual (CD-ROM),
“Setting Various Parameters”.
The cutting mat is damaged. The media cannot be cut easily. If the symptom occurs again at the same
location, purchase a replacement cutting mat.
The cutting blade protrudes
excessively from the blade
holder.
Replace the blade adjustment cap with one that enables a shorter blade-
protruding length
Reference: See “Media cannot be cut cleanly” above.
The blade edge is not
protruding enough from
the blade holder.
Replace the blade adjustment cap with one that enables a longer blade-
protruding length.
Reference: See “Media cannot be cut cleanly” above.
“Pen” is not selected for
“Media Type”.
Select “Pen” for “Media Type” in the Craft ROBO Controller.
Reference: See the Craft ROBO User’s Manual (CD-ROM),
“Setting Various Parameters”.
The media size selected in ROBO
Master is larger than the size of the
media loaded to the Craft ROBO.
Make sure that the media size selected in ROBO Master is the same as the
size of the media loaded to the Craft ROBO.
The cutting conditions are
not adjusted properly.
Make sure that the media selected for “Media Type” in the Craft ROBO
controller is the same as that actually used. In addition, insert a check in the
“Adjust Settings” checkbox and set Thickness to “Thick” for the cutting-condition adjustment.
Reference: See the Craft ROBO User’s Manual (CD-ROM), “Setting Various Parameters”.
The cutting conditions are
not adjusted properly.
Make sure that the media selected for “Media Type” in the Craft ROBO
controller is the same as that actually used. In addition, insert a check in the
“Adjust Settings” checkbox and set Thickness to “Thin” for the cutting-condition adjustment.
Reference: See the Craft ROBO User’s Manual (CD-ROM), “Setting Various Parameters”.
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