GRAPHTEC CS400 User manual

CS400/300
USER’S MANUAL
MANUAL NO. CS400-UM-152
COLOR IMAGE SCANNER

– i –
TO ENSURE SAFE AND CORRECT USE
•To ensure safe and correct use of your Image Scanner, read this Manual thoroughly before
use.
•After having read this Manual, keep it in a handy location for quick reference as needed.
•Do not permit small children to touch the Image Scanner.
•The following describes important points for safe operation. Please be sure to observe
them strictly.
Conventions Used in This Manual
To promote safe and accurate use of the Image Scanner as well as to prevent human injury
and property damage, safety precautions provided in this manual are ranked into the three
categories described below. Be sure you understand the difference between each of the
categories.
This category provides information that, if ignored, is highly
likely to cause fatal or serious injury to the operator.
This category provides information that, if ignored, is likely
to cause fatal or serious injury to the operator.
This category provides information that, if ignored, could
cause injury to the operator or physical damage to the
Image Scanner.
Description of Safety Symbols
The symbol indicates information that requires careful attention (which includes
warnings). The point requiring attention is described by an illustration or text within
or next to the symbol.
The symbol indicates action that is prohibited. Such prohibited action is
described by an illustration or text within or next to the symbol.
The symbol indicates imperative action (that must be performed). Such im-
perative action is described by an illustration or text within or next to the symbol.
CAUTION :
DANGER
:
WARNING :

–ii –
Safety Precautions
WARNING
Do not disassemble, repair, or remodel this scan-
ner.
•Such action may cause a fire hazard or electrical
shock.
•Such action could impair the scanner’s performance
and cause it to malfunction or break down.
If the scanner generates smoke, is abnormally hot,
emits a strange odor, or otherwise functions ab-
normally, do not continue using it. Turn off its
power and unplug its power cord from the elec-
trical socket.
•Use of the scanner in such status may result in a
fire hazard or electrical shock.
•Request repair by contacting your sales representa-
tive or nearest Graphtec vendor.
•Never try to perform repair yourself. Repair work
by inexperienced personnel is extremely danger-
ous.
If the scanner is damaged from being dropped or
other impact, turn off its power and unplug its
power cord from the electrical socket.
•Use of the scanner in such status may result in a
fire hazard or electrical shock.
•Request repair by contacting your sales representa-
tive or nearest Graphtec vendor.
•Never try to perform repair yourself. Repair work
by inexperienced personnel is extremely danger-
ous.
If water or foreign matter enters the scanner, turn
off its power and unplug its power cord from the
electrical socket.
•Use of the scanner in such status may result in a
fire hazard or electrical shock.
•Request repair by contacting your sales representa-
tive or nearest Graphtec vendor.
•Never try to perform repair yourself. Repair work
by inexperienced personnel is extremely danger-
ous.
No disassembly
Unplug the power
cord from the socket
Unplug the power
cord from the socket
Unplug the power
cord from the socket

–iii –
Safety Precautions (Continued)
WARNING
Do not connect the scanner to a non-rated power
supply.
•Use of a different supply voltage may result in a
fire hazard or electrical shock.
CAUTION
Be sure to ground the earth terminal.
•Unless the scanner is grounded, the operator could
suffer an electrical shock in case of current leakage.
Insert the scanner’s power plug securely into the
electrical socket.
•After first connecting the power cord’s female plug
to the scanner, connect its male plug to the electrical
socket.
•Using the scanner with its power plug incompletely
inserted into the electrical socket could cause a fire
hazard or electrical shock.
Do not allow dust or metallic matter to adhere to
the power cord’s plug.
•If the power cord’s plugs become dirty, thoroughly
wipe them clean.
•The use of a dirty power cord plug could result in
a fire hazard or electrical shock.
When the scanner will not be used for an extended
period, unplug its power cord from the electrical
socket.
•Leaving the scanner connected to a power supply
increases its risk of short-circuiting and overheating.
Ground the
scanner
Prohibited
Beware of electrical shock
Prohibited
Unplug the power
cord from the socket
Securely insert
the power plug
into the socket

– iv –
Safety Precautions (Continued)
CAUTION
Be careful not to damage the power cord or the
interface cable and never use a damaged cord
or cable.
• Do not use unnecessary force to bend, pull, twist,
or bind the cord and cable, place a heavy object
on them, nor remodel them. Such actions could
result in scratches or damage to the cord or cable.
• Use of a damaged power cord or interface cable
may result in electrical shock or a fire hazard.
• Replace the damaged cord or cable with a new one.
When disconnecting the power cord or the inter-
face cable, do not pull on the cord/cable.
• Such action will damage the cord/cable, resulting
in a fire hazard or electrical shock. Be sure to hold
the power cord’s plug or the interface cable’s con-
nector.
Before disconnecting or reconnecting the power
cord, be sure to turn off the scanner.
• Failure to do so may damage the scanner’s per-
formance and cause it to malfunction or break down.
• Failure to do so may result in electrical shock.
Before cleaning the scanner, be sure to unplug
its power cord from the electrical socket.
• Failure to do so may result in electrical shock.
Do not install, use, or store the scanner in a loca-
tion exposed to direct sunlight and/or the direct
draft of an air conditioner or heater.
• Such location may impair the scanner’s performance
due to deformation or other damage and cause the
scanner to malfunction or break down.
Never damage or
use when damaged
Turn off the Power
switch
Pulling prohibited
Unplug the power
cord from the socket
Prohibited

–v –
Safety Precautions (Continued)
CAUTION
Do not install, use, or store the scanner in a loca-
tion that does not meet the specified temperature
and humidity ranges.
•Such location may impair the scanner’s perform-
ance and cause the scanner to malfunction or break
down.
Do not install, use, or store the scanner in a loca-
tion subject to excessive mechanical vibration or
electrical noise.
•Such location may impair the scanner’s perform-
ance and cause the scanner to malfunction or break
down.
Do not install the scanner on an unstable surface.
•The scanner could break due to impact from falling
from the surface or cause injury to the operator.
While the scanner is operating (reading or ejecting
a document), keep hands, clothing, and other
objects away from the document.
•Injury could result from an object getting tangled in
the scanner’s rollers.
Do not place any receptacle containing water or
other fluid on top of the scanner.
•Fluid falling inside the scanner may cause a fire
hazard or electrical shock due to a short circuit or
overheating.
Do not place heavy objects on the scanner.
•Such action may impair the scanner’s performance
due to deformation or other damage, and cause the
scanner to malfunction or break down.
Prohibited
Avoid water areas
Beware of electrical shock
Prohibited
Keep away
Prohibited
Install on a level surface
Prohibited

–vi –
Safety Precautions (Continued)
CAUTION
Do not use sharp, pointed articles on the scanner.
•Such action may impair the scanner’s performance
and cause the scanner to malfunction or break
down.
Do not exert pressure on the scanner.
•Such action may impair the scanner’s performance
and cause the scanner to malfunction or break
down.
•Such action could cause injury to the operator.
Do not attempt to lubricate the scanner’s mecha-
nisms.
•Such action may impair the scanner’s performance
and cause the scanner to malfunction or break
down.
•Such action may cause a fire hazard or electrical
shock due to a short circuit or overheating.
Do not clean the scanner using a volatile solvent
such as thinner or benzine.
•Such action may impair the scanner’s performance
and cause the scanner to malfunction or break
down.
Clean off the scanner’s soiled areas using a soft
cloth that has been moistened with water or a
neutral detergent (diluted with water) and then
firmly wrung out, then wipe the scanner using a
dry cloth.
For more details, see Chapter 5, “Daily Maintenance.”
Prohibited
Prohibited
Prohibited
Prohibited

– vii –
INTRODUCTION
Thank you for purchasing the CS400/300 Image Scanner. The CS400/300 is capable of
accurately performing high-speed scanning of documents ranging in size from ISO A4 to
ANSI E.
This User’s Manual describes how to operate the CS400/300, and also includes usage
precautions. Read the manual thoroughly prior to use in order to ensure full understanding
of the product’s features, and to ensure effective use. Keep the manual in a safe place
where it can be accessed easily whenever necessary.
Items in this manual marked are precautions to ensure safe use.
Please be sure to observe them strictly.
Notes Regarding This Manual
• All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted, in any form or by any means, without the prior written permission
of Graphtec Corporation.
• The specifications and other information in this manual are subject to change without
notice.
• While every effort has been made to provide complete and accurate information, please
contact your sales representative or nearest Graphtec vendor if you find any unclear
or mistaken information or have other comments or suggestions.
• Notwithstanding the stipulation in the preceding paragraph, Graphtec Corporation as-
sumes no liability for damages resulting from either the use of the information contained
herein or from use of the product.
• All names of companies, brands, logotypes, and products appearing in this manual are
the trademarks or registered trademarks of their respective companies.
Trademarks
Windows is a U.S. registered trademark of Microsoft Corp. Other product names mentioned
herein are trademarks or registered trademarks of their respective owners.

– viii –
Usage precautions
Do not lift or move the unit by holding
the top cover, as doing so may damage
the unit. Always lift the unit by holding
the underside.
Side cover
Side cover
Top cover
Take care to prevent your fingers from being caught in the gap between the top cover
and the scanner unit when opening and closing the top cover.
Top cover Top cover
Always ensure that you open the top cover and remove the cushion material before using
the product. (Refer to Section 5.1, “Opening and Closing the Top Cover”.)
Scanner Warm-up
A warm-up period is not usually required for the CS400/300. However, if you plan to scan
a color document (in particular a document with many light colors), we recommend that
you allow the CS400/300 to warm up for 10 minutes before scanning the document.
<Opening the top cover>
Do not hold the rear section of
the top cover when opening it.
<Closing the top cover>
Keep your hands away from
the front of the main unit when
closing it.

– ix –
Contents
TO ENSURE SAFE AND CORRECT USE .................................................... i
Conventions Used in This Manual ........................................................................... i
Description of Safety Symbols ................................................................................. i
Safety Precautions .................................................................................................... ii
Introduction................................................................................................................. vii
1. OVERVIEW ........................................................................................................... 1-1
1.1 Features .......................................................................................................... 1-1
1.2 Unpacking the Scanner ................................................................................. 1-2
2. PREPARATION ................................................................................................... 2-1
2.1 Assembling the Scanner ................................................................................ 2-1
2.2 Part Names and Functions............................................................................ 2-4
2.3 Attaching the Document Support Wires ....................................................... 2-7
3. PREPARING TO OPERATE THE SCANNER ....................................... 3-1
3.1 System Requirements .................................................................................... 3-1
3.2 Connecting the Scanner to a Power Supply ............................................... 3-2
3.3 Connecting the Scanner to a Computer ...................................................... 3-4
3.4 Installing the Driver Software ........................................................................ 3-6
3.5 Checking the Interface Connection ............................................................. 3-11
3.6 Installing the Scanning Master 21+ Application .......................................... 3-13
4. LOADING A DOCUMENT .............................................................................. 4-1
4.1 Compatible Document Types ........................................................................ 4-1
4.2 Loading a Document ...................................................................................... 4-3
4.3 Making the Document Hold-Down Unit Force Settings .............................. 4-5
4.4 Handling Documents According to their Material and Thickness .............. 4-6
4.5 Distance Correction ........................................................................................ 4-7
4.6 Using the Carrier Sheet................................................................................. 4-8
5. DAILY MAINTENANCE ................................................................................... 5-1
5.1 Opening and Closing the Top Cover ........................................................... 5-1
5.2 Cleaning the Document Hold-Down Unit ..................................................... 5-2
5.3 Cleaning the Image Sensors ......................................................................... 5-3
5.4 Cleaning the Paper Sensors ......................................................................... 5-5
5.5 Removing a Jammed Document................................................................... 5-6
5.6 Calibration ....................................................................................................... 5-7

–x –
6. TROUBLESHOOTING PROCEDURES ..................................................... 6-1
6.1 The Scanner Is Turned On But Doesn’t Operate at All............................. 6-1
6.2 The Scanner Operates Improperly After Connection to the Computer ..... 6-1
6.3 The Control Panel’s Red ERROR Lamp Is Lit ........................................... 6-2
6.4 The Control Panel’s Red ERROR Lamp Is Flashing ................................. 6-2
6.5 The Document Isn’t Properly Fed to the Initial Scanning Position ........... 6-2
6.6 After Scanning, Image Data Becomes Black or White .............................. 6-3
6.7 The Image Quality Has Dropped .................................................................. 6-3
6.8 The Input Image Data Is Incorrectly Aligned .............................................. 6-4
6.9 Smudges Not Appearing in the Original Document Appear
in the Scanned Data ...................................................................................... 6-6
6.10 The Image-Data Color Intensity Differs........................................................ 6-6
6.11 The Document Length Differs from the Scanned Data Length ................. 6-6
6.12 Stripes or Moire Patterns Which Are Not in the Original Document
Appear in the Scanned Data ........................................................................ 6-7
6.13 After Scanning, Image Quality Drops ........................................................... 6-7
6.14 After Scanning, Image Data is Patchy ......................................................... 6-7
6.15 The Document Cannot Be Fed Correctly .................................................... 6-8
6.16 “Document Size Cannot Be Acquired”is displayed .................................... 6-8
6.17 The Document to be Scanned is Too Short or Too Long in Length ....... 6-8
APPENDIX A. OPTIONAL AND MISCELLANEOUS ITEMS ................ A-1
APPENDIX B. STANDARD SPECIFICATIONS .......................................... B-1
APPENDIX C. EXTERNAL VIEW ..................................................................... C-1
INDEX.......................................................................................................................... Index-1

CS400/300 1 – 1
1. OVERVIEW
1. OVERVIEW
1.1 Features
600-dpi optical resolution for high-precision image scanning
Scanning with an optical resolution of 600 dpi allows even complex and difficult-to-scan
documents, such as CAD drawings, electronic files, and mapping data to be scanned
rapidly and with high precision. Scanning Master 21+ (scanner software included as
a standard accessory) can be used to adjust the resolution in five levels (50 dpi to 800
dpi, in 1-dpi increments) to suit the scanned document.
Compatible document widths range from 210 mm to 1016 mm
Compatible with document sizes from ISO A4 up to ANSI E
Capable of color and grayscale scanning
Capable of scanning in color (24-bit color*, 8-bit color) or grayscale (256 shades)
* CS400 only
Capable of reading long-axis data
Scanning of long-axis images is supported.
Compact and lightweight design
A compact design was achieved by using a document travel system that employs contact
image sensors in the sensor unit (five rows arranged in a zigzag pattern).
Image-processing functions
Use of the scanning software provided lets you set image-processing functions for the
scanning of a document.
Interface
USB 2.0, IEEE 1394

1 – 2 CS400/300
1. OVERVIEW
1.2 Unpacking the Scanner
After unpacking the Image Scanner, check its outer casing and check that the standard
accessories listed below are all present. If you detect a surface flaw or a missing accessory,
please promptly contact your sales representative or nearest Graphtec vendor.
Standard Accessories
Power cable 1 User’s Manual 1
Software CD-ROM 1
Document support wires 3
Carrier sheet IS0907 1
Cleaning paper 1 pack
Calibration/Color correction sheets 1 set
Document guides (CS300 only) 2
• One Calibration sheet
• One Color correction sheet
2
• Scanning Master 21+

CS400/300 2 – 1
2. PREPARATION
2. PREPARATION
2.1 Assembling the Scanner
Two persons are required for the assembly operation.
Assemble the stand before mounting the scanner unit.
(1) Assemble the caster frame and the side stay using the four screws provided. (It is not
necessary to distinguish between the left side and the right side stay because both
stays have the same shape.)
Side stay
Caster frame
Side stay
Caster frame
(2) Attach the center bar to the side stays temporarily using the four screws provided.
Side stay
Center bar
Groove
Side stay
Caster
Caster
Attach the center bar loosely. Tighten the bolts securely after the scanner unit has
been mounted on the stand.

2 –2 CS400/300
2. PREPARATION
(3) Hold the scanner unit by the side covers on both sides as you adjust its position until
the rubber feet on the underside of the scanner unit are aligned with the notches in
the fixing plate of the scanner stand. Place the scanner unit on the stand, and secure
it in place using the four coin screws provided.
Holding the scanner by the rear part of the top cover may cause damage to the scanner
or to the persons doing the installation. Always hold the scanner by the underside.
Coin screw
Side cover
Rubber feet
Notch Fixing plate
Fixing plate
Coin screw
Fixing plate
Side cover
Groove
Center bar
(4) Secure the side stays in place by tightening up the four center bar fixing screws (see
(2) above).

CS400/300 2 –3
2. PREPARATION
(5) Attach the basket to the stand
Position frames 1 and 2 so that they rest on screws A and are hooked onto screws
B in order to attach the basket.
Basket
Screw A
Screw B
Screw A
Screw A
Screw B
Screw A
Frame 1
Frame 2
(6) Attach frame 3 to screws B below screws A and stretch out the basket cloth.
Screw A
Screw B
Screw A
Screw B
Frame 3
(7) Always ensure that you remove the cushion material that is included below the document
hold-down unit before using the product. (Refer to Section 5.1, “Opening and Closing
the Top Cover”.)

2 – 4 CS400/300
2. PREPARATION
2.2 Part Names and Functions
Front View
Document guides
Paper sensor
Basket
Caster
Lock
Stand
Top cover Control panel
Cover sensor
Release
*The CS300 document guides are
the magnetic guides supplied
as standard accessories.
Top cover
Open the top cover to clean the document hold-down unit and transparent contact plates.
Paper sensors
These sense whether a document is present in the scanner.
Cover sensor
This senses whether the top cover is open or closed, and interrupts scanner operation if
the top cover is opened during operation.
Document guides
Use these guides to determine the position of a document when you load the document.
These guides are a sliding type for the CS400 and a magnetic type for the CS300.
Control panel
Use the keys to operate the scanner and the LEDs to monitor the operating status.
Stand
The stand unit is assembled for mounting of the scanner unit.
Basket
Receives the document that has been scanned.
Casters
Release the lock on the casters to allow the unit to be moved.
Do not touch the paper sensors.

CS400/300 2 – 5
2. PREPARATION
Rear View
AC line inlet
Power switch
USB connector
IEEE 1394
connector
Power switch
Controls the on/off status of the power supply to the scanner.
AC line inlet
Connect the power cord’s female plug here.
USB connector
Used to connect the USB interface cable.
IEEE 1394 connector
Used to connect the IEEE 1394 interface cable.
The USB and IEEE 1394 connectors cannot be used at the same time. Do not connect
both the USB and IEEE 1394 cables to a computer, or to two separate computers,
at the same time.

2 – 6 CS400/300
2. PREPARATION
Control panel
POWER
PAPER
ERROR
SCAN
FORWARD
REVERSE
STOP
POWER LED
Unlit : Is unlit while the scanner is turned off.
Lit (green) : Lights when the scanner is turned and remains lit
while it is operating normally.
Flashing (orange) : Flashes when the scanner is in power-saving mode.
PAPER LED
Unlit : Normal status (Local status).
Lit (green) : Lights when the scanner enters Scan READY status.
Flashing (green) : Flashes while image data is being scanned.
ERROR LED
Lit (red) : Lights to indicate a hardware error.
Flashing (red) : Flashes when a document is detected during the self-
test when the scanner is turned on; when scanning
is suspended by pressing the STOP key; when a
paper jam is detected; or when the document length
is shorter than the specified scan length.*
Unlit : Normal status
(
*When “Confirm” has been selected for the End-of-paper Processing setting
)
in the Scanning Master 21+ driver.
SCAN key
This key enables you to scan a document according to the settings of
Scanning Master 21+ when the scanner is connected to a computer.
Start up Scanning Master 21+ before scanning a document if it is not
already active.
FORWARD key
Advances the document into the scanner. When this key is pressed
in Scan READY status, the Scan READY status is cancelled and the
document is ejected toward the rear of the scanner.
REVERSE key
Feeds the document toward you. When this key is pressed in Scan
READY status, the Scan READY status is cancelled and the document
is ejected toward the front of the scanner.
STOP key
Compulsorily stops scanning of the document.