Hand Held Products IMAGETEAM 3800i User manual

™
3800i
Industrial Handheld Linear Imager
3800r
Retail/Commercial Handheld Linear Imager
User’s Guide

Disclaimer
Hand Held Products (“Hand Held Products”) reserves the right to make changes
in specifications and other information contained in this document without prior
notice, and the reader should in all cases consult Hand Held Products to
determine whether any such changes have been made. The information in this
publication does not represent a commitment on the part of Hand Held Products.
Hand Held Products shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages
resulting from the furnishing, performance, or use of this material.
Thisdocumentcontainsproprietaryinformationthatisprotectedbycopyright. All
rights are reserved. No part of this document may be photocopied, reproduced,
or translated into another language without the prior written consent of Hand
Held Products.
©2005-2006 Hand Held Products All rights reserved.
Web Address: www.handheld.com

Statement of Agency Compliance
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
FCC Class B Compliance Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•Consult the dealer or an experienced radio or television technician for
help.
Caution: Any changes or modifications made to this device that are not
expressly approved by Hand Held Products may void the user’s authority to
operate the equipment.
Note: To maintain compliance with FCC Rules and Regulations, cables
connected to this device must be shielded cables, in which the cable shield
wire(s) have been grounded (tied) to the connector shell.
Canadian Notice
This equipment does not exceed the Class B limits for radio noise emissions as
described in the Radio Interference Regulations of the Canadian Department of
Communications.
Le present appareil numerique n’emet pas de bruits radioelectriques depassant
les limites applicables aux appareils numeriques de la classe B prescrites dans
le Reglement sur le brouillage radioelectrique edicte par le ministere des
Communications du Canada.

The CE mark on the product indicates that the system has been
tested to and conforms with the provisions noted within the 89/336/
EEC Electromagnetic Compatibility Directive and the 73/23/EEC
Low Voltage Directive.
For CE-related inquiries, please contact:
Hand Held Products
Nijverheidsweg 9-13
5627 BT Eindhoven
The Netherlands
HandHeld Products shallnot be liablefor useofour productwith equipment (i.e.,
power supplies, personal computers, etc.) that is not CE marked and does not
comply with the Low Voltage Directive.
UL and cUL Statement
UL listed UL1950 and CSA 22.2 No.950. cUL listed UL1950 and CSA 22.2 No
950.
LED Safety Statement
This device has been tested in accordance with EN60825-1 LED safety, and has
been certified to be under the limits of a Class 1 LED device.
Aimer Beam Safety Statement (3800i Option only)
This device has been tested in accordance with and complies
with EN60825-1: 1994+A11+A2 and 21 CFR 1040.10 and
1040.11, except for deviations pursuant to Laser Notice No.
50, dated July 26, 2001.
LASER LIGHT, DO NOT STARE INTO BEAM, CLASS 2 LASER PRODUCT,
1.0 mW MAX OUTPUT: 650nM.
Caution: Use of controls or adjustments or performance of procedures
other than those specified herein may result in hazardous
radiation exposure.
TÜV Statement
TÜV or GS marked to EN60950 and EN60825-1.
C-Tick Statement
Conforms to AS/NZS 3548. C-Tick number: N10410.

Mexico
Patents
Please refer to the 3800r/3800i packaging for patent information.
Solids and Water Protection
The 3800i has a rating of IP54, immunity of windblown dust penetration and
splashing water.
The 3800r has a rating of IP41, immunity of foreign particles and dripping water.
Certified

i
Chapter 1 - Getting Started
3800i/3800r........................................................................... 1-1
About This Manual............................................................... 1-1
Unpacking the Scanner......................................................... 1-1
3800i Models........................................................................ 1-2
3800r Models ....................................................................... 1-3
3800i/3800r Scanner Identification ...................................... 1-4
3800i Scanner (with aimer beam option) Identification....... 1-5
Connecting the Scanner When Powered by Host
(Keyboard Wedge) ............................................................ 1-6
Reading Techniques ............................................................. 1-7
Resetting the Standard Product Defaults.............................. 1-7
Plug and Play........................................................................ 1-7
Keyboard Wedge Connection............................................... 1-8
Laptop Direct Connect................................................... 1-8
RS-232............................................................................ 1-8
Wand Emulation Plug & Play........................................ 1-9
IBM 4683 Ports 5B, 9B, and 17 Interface...................... 1-9
Connecting the Scanner with USB .................................... 1-11
IBM SurePos................................................................ 1-11
USB PC or Macintosh Keyboard................................. 1-12
USB HID...................................................................... 1-13
USB Com Port Emulation............................................ 1-13
Connecting the Scanner with Serial Wedge ....................... 1-14
Chapter 2 - Terminal Interfaces
Terminal ID .......................................................................... 2-1
Supported Terminals............................................................. 2-2
Keyboard Country ................................................................ 2-4
Keyboard Style ..................................................................... 2-5
Keyboard Modifiers.............................................................. 2-6
Table of Contents

ii
Connecting the Scanner with RS-232 Serial Port ................ 2-8
RS-232 Baud Rate.......................................................... 2-9
RS-232 Word Length: Data Bits, Stop Bits, and Parity2-10
RS-232 Handshaking ................................................... 2-11
Wand Emulation Connection....................................... 2-11
Wand Emulation Transmission Rate............................ 2-12
Wand Emulation Polarity............................................. 2-12
Wand Emulation Idle ................................................... 2-13
Wand Emulation................................................................. 2-13
Data Block Size............................................................ 2-13
Delay Between Blocks................................................. 2-14
Overall Checksum........................................................ 2-14
Chapter 3 - Output
Good Read Indicators........................................................... 3-1
Beeper – Good Read ...................................................... 3-1
Beeper Volume – Good Read ........................................ 3-1
Beeper Pitch – Good Read............................................. 3-1
Beeper Duration – Good Read....................................... 3-2
LED – Good Read.......................................................... 3-2
Number of Beeps – Good Read ..................................... 3-2
Good Read Delay.................................................................. 3-3
User-Specified Good Read Delay.................................. 3-3
Trigger Modes ...................................................................... 3-3
Manual/Serial Trigger.................................................... 3-3
Automatic Trigger.......................................................... 3-4
Presentation Mode.......................................................... 3-5
Hands Free Time-Out........................................................... 3-5
Reread Delay ........................................................................ 3-5
User-Specified Reread Delay......................................... 3-6
Aimer Beam Delay (Aimer Beam option only).................... 3-7
User-Specified Aimer Beam Delay................................ 3-7
Aimer Mode (Aimer Beam option only).............................. 3-7
Aimer Beam Time-Out (Aimer Beam option only) ............. 3-8
Centering Window................................................................ 3-8

iii
Output Sequence Overview ................................................3-10
Output Sequence Editor................................................3-11
Require Output Sequence.............................................3-11
Multiple Symbols................................................................3-13
No Read ..............................................................................3-13
Video Reverse.....................................................................3-14
Chapter 4 - Data Editing
Prefix/Suffix Overview.........................................................4-1
To Add a Prefix or Suffix: 2
To Clear One or All Prefixes or Suffixes:......................4-3
To Add a Carriage Return Suffix to all Symbologies....4-3
Prefix Selections.............................................................4-3
Suffix Selections.............................................................4-4
Function Code Transmit.................................................4-4
Intercharacter, Interfunction, and Intermessage Delays .......4-4
Intercharacter Delay .......................................................4-5
User Specified Intercharacter Delay...............................4-5
Interfunction Delay.........................................................4-6
Intermessage Delay ........................................................4-6
Chapter 5 - Data Formatting
Data Format Editor Introduction...........................................5-1
To Add a Data Format....................................................5-1
Other Programming Selections ......................................5-2
Data Format Editor Commands......................................5-2
Data Format Editor.........................................................5-4
Data Formatter................................................................5-5
Alternate Data Formats ..................................................5-5
Chapter 6 - Secondary Interface
3800i Models ........................................................................6-1
3800r Models........................................................................6-1
Enabling the Secondary Interface.........................................6-2
Secondary RS-232 Connection.............................................6-2

iv
Secondary Code 39 Wand Emulation................................... 6-2
Secondary Laser Emulation.................................................. 6-3
Laser Emulation Transmission Rate..................................... 6-3
Laser Emulation Polarity...................................................... 6-4
Laser Emulation Idle............................................................. 6-4
Secondary Trigger Mode...................................................... 6-4
Hands Free Time-Out........................................................... 6-5
Chapter 7 - Symbologies
Introduction........................................................................... 7-1
All Symbologies ................................................................... 7-1
Message Length.................................................................... 7-2
Codabar................................................................................. 7-2
Codabar Start/Stop Characters ...................................... 7-3
Codabar Check Character .............................................. 7-3
Codabar Concatenation.................................................. 7-4
Codabar Message Length............................................... 7-4
Code 39................................................................................. 7-5
Code 39 Start/Stop Characters....................................... 7-5
Code 39 Check Character............................................... 7-6
Code 39 Message Length............................................... 7-6
Code 39 Append............................................................. 7-7
Code 32 Pharmaceutical (PARAF)................................ 7-7
Full ASCII...................................................................... 7-8
Code 39 Code Page........................................................ 7-9
Interleaved 2 of 5.................................................................. 7-9
Check Digit .................................................................... 7-9
Interleaved 2 of 5 Message Length.............................. 7-10
Code 93............................................................................... 7-10
Code 93 Message Length............................................. 7-11
Code 93 Code Page...................................................... 7-11
Straight 2 of 5 Industrial (three-bar start/stop)................... 7-12
Straight 2 of 5 Industrial Message Length................... 7-12
Straight 2 of 5 IATA (two-bar start/stop)........................... 7-12
Straight 2 of 5 IATA Message Length......................... 7-13

v
Matrix 2 of 5 .......................................................................7-13
Matrix 2 of 5 Message Length .....................................7-14
Code 11...............................................................................7-14
Check Digits Required .................................................7-14
Code 11 Message Length.............................................7-15
Code 128.............................................................................7-15
ISBT 128 Concatenation..............................................7-15
Code 128 Message Length...........................................7-16
Code 128 Code Page ....................................................7-16
Code 128 Function Code Transmit ..............................7-16
Telepen................................................................................7-16
Telepen Output.............................................................7-17
Telepen Message Length..............................................7-17
UPC A.................................................................................7-18
UPC A Check Digit......................................................7-18
UPC A Number System ...............................................7-18
UPC A Addenda...........................................................7-19
UPC A Addenda Required...........................................7-19
UPC A Addenda Separator...........................................7-19
UPC-A/EAN-13 with Extended Coupon Code...................7-20
UPC E .................................................................................7-20
UPC E0 and UPC E1 Expand.......................................7-21
UPC E0 and UPC E1 Addenda Required.....................7-21
UPC E0 and UPC E1 Addenda Separator....................7-21
UPC E0 Check Digit ....................................................7-21
UPC E0 Number System..............................................7-22
UPC E0 Addenda .........................................................7-22
EAN/JAN 13.......................................................................7-22
EAN/JAN 13 Check Digit............................................7-23
EAN/JAN 13 Addenda.................................................7-23
EAN/JAN 13 Addenda Required .................................7-23
EAN/JAN 13 Addenda Separator.................................7-24
ISBN Translate.............................................................7-24
ISBN.............................................................................7-24

vi
EAN/JAN 8......................................................................... 7-25
EAN/JAN 8 Check Digit.............................................. 7-25
EAN/JAN 8 Addenda................................................... 7-25
EAN/JAN 8 Addenda Required................................... 7-25
EAN/JAN 8 Addenda Separator .................................. 7-26
MSI..................................................................................... 7-26
MSI Check Character................................................... 7-26
MSI Message Length ................................................... 7-27
Plessey Code....................................................................... 7-27
Plessey Message Length .............................................. 7-28
RSS-14................................................................................ 7-28
RSS Limited ....................................................................... 7-29
RSS Expanded.................................................................... 7-29
RSS Expanded Message Length .................................. 7-30
EAN•UCC Emulation......................................................... 7-30
China Post Code ................................................................. 7-30
Korea Post Code................................................................. 7-31
Korea Post Message Length......................................... 7-31
PosiCode............................................................................. 7-32
PosiCode Message Length........................................... 7-33
Trioptic Code...................................................................... 7-33
Codablock F........................................................................ 7-33
Codablock F Message Length...................................... 7-34
Code 16K............................................................................ 7-34
Code 16K Message Length.......................................... 7-34
Code 49............................................................................... 7-35
Code 49 Message Length............................................. 7-35
Chapter 8 - Interface Keys
Keyboard Function Relationships......................................... 8-1
Supported Interface Keys .................................................... 8-3
Chapter 9 - Utilities
To Add a Test Code I.D. Prefix to All Symbologies............ 9-1
Show Software Revision....................................................... 9-1
Show Data Format................................................................ 9-1

vii
Resetting the Standard Product Defaults ..............................9-1
Temporary Visual Xpress Configuration..............................9-2
Chapter 10 - Visual Xpress
Visual Xpress Introduction.................................................10-1
Installing Visual Xpress from the Web........................10-2
Chapter 11 - Serial Programming Commands
Conventions ........................................................................11-1
Menu Command Syntax .....................................................11-1
Query Commands.........................................................11-2
Concatenation of Multiple Commands.........................11-2
Responses.....................................................................11-2
Examples of Query Commands....................................11-3
Trigger Commands .............................................................11-4
Resetting the Standard Product Defaults ............................11-4
Menu Commands................................................................11-5
Chapter 12 - Product Specifications
3800r Product Specifications..............................................12-1
3800r Depth of Field...........................................................12-2
3800i Product Specifications .............................................12-3
3800i Depth of Field...........................................................12-4
Standard Cable Pinouts.......................................................12-5
Chapter 13 - Maintenance
Repairs ................................................................................13-1
Maintenance........................................................................13-1
Cleaning the Scanner’s Window..................................13-1
Inspecting Cords and Connectors.................................13-1
Replacing the Interface Cable ......................................13-2
Troubleshooting..................................................................13-3

viii
Chapter 14 - Customer Support
Product Service and Repair ................................................ 14-1
Online Product Service and Repair Assistance............ 14-2
Technical Assistance .......................................................... 14-2
Online Technical Assistance........................................ 14-2
Limited Warranty................................................................ 14-2
Appendix A - Appendix A
Symbology Chart..................................................................A-1
ASCII Conversion Chart (Code Page 1252).........................A-2
Code Page Mapping of Printed Bar Codes...........................A-4

3800i/3800r User’s Guide 1 - 1
1
Getting Started
3800i/3800r
The3800iand3800rmarkanewperformancelevelforhandheldscanners. Both
the 3800i and 3800r are powered by Hand Held Products AdaptusTM Imaging
Technology. The performance of Adaptus technology delivers aggressive read
rates and depths of field on 1D, stacked linear, and matrix codes.
The 3800i handheld industrial image reader is the first industrial class reader to
be powered by Hand Held Products Adaptus imaging technology. Adaptus
technology allows you to read bar codes at ranges up to 82 inches on paper
labels. In addition, this technology allows your 3800i to pick up and process your
bar code image 270 times per second. Although the 3800i uses the same
general ergonomic design as the 3800r, the 3800i is built to withstand your
toughest industrial applications.
Designed for today’s demanding retail and commercial environments, the 3800r
offers a superior reading range, durability, and the ability to read poor quality bar
codes. Linear imaging technology is defined by a bright and sharply focused
aiming line, high resolution imaging, and fast reading speed. The 3800r is
comfortable to hold, easy to use, rugged, and excellent for retail applications, as
well as for all general scanning applications.
About This Manual
This User’s Guide provides installation and programming instructions for the
3800i/3800r. Product specifications, dimensions, warranty, and customer
support information are also included.
Hand Held Products bar code scanners are factory programmed for the most
common terminal and communications settings. If you need to change these
settings, programming is accomplished by scanning the bar codes in this guide.
An asterisk (*) next to an option indicates the default setting.
Unpacking the Scanner
After you open the shipping carton containing the imager, take the following
steps:
• Check to make sure everything you ordered is present.
• Save the shipping container for later storage or shipping.
• Check for damage during shipment. Report damage immediately to the
carrier who delivered the carton.

1 - 2 3800i/3800r User’s Guide
3800i Models
Note: The HandHeld Products3800i imagermay beusedwith manyinterfaces,
which are described in this User’s Guide. Refer to the chart below to
determine the models that can be used with the interface you are using.
Refer to Chapter 6 for programming information regarding Secondary
Interfaces.
The chart below lists the 3800i scanner models. “SR” indicates “Standard
Range” linear optics. If the product number has the number one (1) as the last
character, the unit contains the aimer beam option (e.g., 3800iSR001).
Models Primary Interfaces Secondary
Interfaces
3800iSR00XE TTL Level 232 Laser Emulation
3800iSR03XE True RS-232, True RS-232
serial wedge True RS-232
3800iSRO5XE Keyboard wedge, TTL level
232, TTL level 232 serial
wedge, IBM 4683, wand emula-
tion, USB keyboard, USB HID,
USB retail (IBM SurePOS)
Wand Emulation, TTL
level 232

3800i/3800r User’s Guide 1 - 3
3800r Models
Note: The Hand Held Products 3800r scanner may be used with many
interfaces, which are described in this user’s guide. Refer to the chart
belowto determine themodels that canbe used withthe interface youare
using. Refer to Chapter 6 for programming information regarding
Secondary Interfaces.
The chart below lists the 3800r scanner models. “SR” indicates “Standard
Range” linear optics.
Models Primary Interfaces Secondary
Interfaces
3800rSR000E TTL Level 232 Laser Emulation
3800rSR030E True RS-232, True RS-232
serial wedge True RS-232
3800rSR050E Keyboard wedge, TTL level
232, TTL level 232 serial
wedge, IBM 4683, wand emula-
tion, USB keyboard, USB HID,
USB retail (IBM SurePOS)
Wand Emulation, TTL
level 232

1 - 4 3800i/3800r User’s Guide
3800i/3800r Scanner Identification

3800i/3800r User’s Guide 1 - 5
3800i Scanner (with aimer beam option) Identification

1 - 6 3800i/3800r User’s Guide
Connecting the Scanner When Powered by Host
(Keyboard Wedge)
A scanner can be connected between the keyboard and PC as a “keyboard
wedge,” plugged into the serial port, or connected to a portable data terminal in
wand emulation or non decoded output mode. The following is an example of a
keyboard wedge connection:
1. Turn off power to the terminal/computer.
2. Disconnect the keyboard cable
from the back of the terminal/
computer.
3. Connect the
appropriate
interface
cable to the
scanner and
to the
terminal/
computer.
4. Turn the terminal/computer power back on. The scanner beeps.
5. Verify the scanner operation by scanning a bar code from the Sample
Symbols in the back of this manual. The scanner beeps once.
Disconnect
12
3