Handicare 2000 User manual

Handicare 2000
User Manual
Smart seat
Simplicity seat
Style seat

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FOREWORD
CONTENT
Make everyday life easier....
USER MANUAL
OPTIONS
IMPORTANT INFORMATION
FAULT FINDING
ATTACHMENTS
A. Reminders
B.
Emergency operation
C. Diagnostic codes
Thank you for choosing a Handicare stairlift.
This manual is for the HANDICARE 2000 lift
type, and includes instructions for the
standard features and optional upgrades.
ENGLISH
NEDERLANDS
DEUTSCHE
FRANCAIS
ESPANOL
ITALIANO

2 | USER MANUAL
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P
OPTIONS
Automatic Swivel
Powered Footrest
The illustration above shows the features used to operate
the SMART seat
. The SMART seat can be upgraded with the
Automatic Swivel seat, Powered Footrest and the
Folding
hinge, options to create even more seat comfort and
user-friendliness.
[1] Diagnostic Display
[2]Joystick
[3]Stop button
[4]Seat belt
[5]Key switch
[6]Seat swivel lever
[7]Footplate
[8]Remote control
[9]Footplate switch
Folding hinge
SMART SEAT
1
7
2
6
4
8
5
3
9

USER MANUAL | 3
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1
7
8
5
6
4
P
OPTIONS
Powered Footrest
The illustration above shows the features used to operate
the SIMPLICITY seat
. The SIMPLICITY seat can be upgraded
with
the Automatic Swivel seat, Powered Footrest and the
Folding hinge, options to create even more seat comfort and
user-friendliness.
Folding hinge
SIMPLICITY SEAT
3
[1] Diagnostic Display
[2]Joystick
[3]Stop button
[4]Seat belt
[5]Key switch
[6]Seat swivel lever
[7]Footplate
[8]Remote control
[9]Footplate switch
9
2

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1
7
8
5
6
4
P
OPTIONS
Automatic Swivel
Powered Footrest
The illustration above shows the features used to operate
the STYLE seat
. The STYLE seat can be upgraded with the
Automatic Swivel seat, Powered Footrest and the
Folding
hinge, options to create even more seat comfort and
user-friendliness.
Folding hinge
STYLE SEAT
3
[1] Diagnostic Display
[2]Joystick
[3]Stop button
[4]Seat belt
[5]Key switch
[6]Seat swivel lever
[7]Footplate
[8]Remote control
[9]Footplate switch
9
2

USER MANUAL | 5
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FOLD DOWN
Ensure that the on/off switch is set in the 'ON' position. The diagnosic display will
be illuminated when switched on.
Fold down the footplate, the armrests and seat.
page 12 > OPTIONAL POWERED FOOTREST
PLACE FEET
Place your feet on the footplate. Ensure that both feet are completely on the
plate.

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CLICK!
SAFETY FIRST
Fasten the seat belt securely, ensuring that it clicks into the holder. Put the key in
the switch and turn it ninety degrees clockwise. Check that the chair is in the
locked position.
RIDE
Move and hold the joystick in the desired direction of travel. The display shows a
“8/9”, the lift will start slowly after 1 second. When changing the direction of
travel the delay will be 3 seconds.
SMART SIMPLICITY / STYLE

USER MANUAL | 7
EN
CLICK!
B
A
EMERGENCY STOP
In an emergency, press the emergency stop once. The lift stops straight away.
The emergency stop can be released by turning the emergency button.
The lift stops automatically at the end of the rail. You should now swivel the seat
manually, making it easier to get on and off. To do this, push down the lever{A}.
Swivel the seat until you hear a 'click'. The seat is now in the correct position{B}.
page 11 > OPTIONAL AUTOSWIVEL
SWIVEL
STOP BUTTON
In an emergency, press the stop button once. The stop button is illuminated.
The lift stops straight away.
The stop button can be released by pushing the stop button.

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SIMPLICITY - STYLE
LOOSEN BELT
Unfasten the seat belt.
STAND UP
Stand up from the seat.

USER MANUAL | 9
EN
A
CLICK!
FOLD UP
Fold up the armrests, footplate and seat {A}. Push the handle, located to the left
or right under the seat, downwards {B}. Swivel the seat until you hear a 'click'.
The seat is now in the locked position.
PARK
Press and hold the up or down button on the remote control until the lift reaches
a charge point. Upon arrival, the lift stops automatically.
SMART SIMPLICITY
B

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CLEANING
Clean the stairlift regularly with a damp cloth; avoid excessive use of water.
Never use an acidic cleaner. Ensure the track is kept free of dirt and dust.
Over time the track wheels may leave a mark on the rail.
15
30
45
15 sec.
CHARGE
There are charge points for recharging the lift's batteries at the top and bottom
of the rail (there may be additional charge points). If the lift is not in the correct
position at the charge point, the lift beeps for 15 seconds and the display shows
a “2”. The lift does not work if the batteries are flat.

USER MANUAL | 11
EN
CLICK!
OPTIONS
AUTOSWIVEL
The AUTOMATIC SWIVEL SEAT option let you swivel the seat automatically to
face the direction you are going to walk. To do this, push and hold the joystick in
the direction of travel.
AUTOSWIVEL
POWERED FOOTREST
HINGED RAIL
page 11
page 12
page 12

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2
POWERED FOOTREST
To operate a POWERED FOOTREST press the switch under the armrest[1] or
fold up the seat[2].The stairlift should beep whilst folding the footrest.
Always ensure the footplate is in the down position during travel.
HINGED RAIL
SEAT
With the FOLDING HINGE option, the seat stops just above the hinged rail.
Move the joystick up or down to fold or unfold the rail.
1
ARMREST

USER MANUAL | 13
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HINGEEMERGENCY OPERATION
If you are using the stairlift and the hinge system fails, please return to upper landing and
call for assistance. Do not attempt to disembark mid-travel, only disembark at the upper
or lower floors.
To fold the hinge manually In case of emergency: push the release button and move the
main arm at the same time.
Tip: Loading of the main arm during normal operation can cause the pinion button to
appear to be resistant to movement. Moving the main arm at the same time as pushing
the release button will reduce the pressure on the pinion and make movement easier.
P
RF
Do not leave the lift on the hinged rail after use. Use the remote control to move
the lift to a charge point and recharge the batteries. The first stopping point is a
charge point.
HINGED RAIL [CHARGING]

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FOREWORD
Your Handicare 2000 stairlift is a sophisticated product that has been specifically developed to carry one
person (max 115 kg/18.1 stone/253 lbs) sitting on the seat (heavy duty type: max 137 kg/21.5
stone/301 lbs). Before using your Handicare 2000 stairlift please read this manual thoroughly to
familiarise yourself with how to operate your stairlift.
Your stairlift has been constructed with state of the art technology and in accordance
with recognised safety regulations so you can be sure that you have a safe and reliable
solution.
Nevertheless, incorrect use of the stairlift may cause risk to the user or third parties,
damage to your stairlift or other goods. Use your stairlift only when it is in good working
order, in accordance with the intended use described above and with due attention to
this manual. Always keep this manual near the stairlift.
TECHNICAL SUPPORT
Should issues arise that are not covered by this document please contact your supplier.
Their Service department staff will always be pleased to help you. To help them identify
your product please have the following details to hand when you call them:
• this manual
• your name, address, postcode, town and telephone number
• stairlift serial number which can be found on the label located on the power pack
underneath the seat.
SAFETY INSTRUCTIONS
When using the stairlift always observe appropriate safety regulations regarding risk of
electric shock and physical injury.
1. Provide an unobstructed environment by ensuring that the entire track is free of
obstacles.
2. Take environmental influences into account. Do not expose the lift to damp or
extreme sunlight. Make sure that the environment is well lit. In case of outdoor lift:
always put the cover over the lift when the lift is not in use.
3. The stairlift should only be used by individuals who have received the appropriate
guidance. On installation the supplier is required to demonstrate how to use this
stairlift and the user is required to sign the declaration confirming that this instruction
has been received.
4.
Stairlifts should only be used for carrying one person: do not use your stairlift to carry
pets, goods or more than one person at a time, even if the load is below the
maximum user weight. Keep children and pets away from the stairlift.
5. Remove the key after use to prevent unauthorised use.
6. Keep limbs and clothing away from moving parts. Make sure that wide or loose
clothing cannot become trapped between the chair and the stairs or rail.
7. Ensure a safe position during use. Always ensure a correct, stable position. Please
sit as far back in the seat as you can and place your feet as close to the centre of
the footplate as you are able to. Always use the safety belt and never stand on
the stairlift.
8. Take care at all times. Concentrate on the operation of the stairlift as releasing the
operating toggle will cause the lift to stop. To restart the lift wait 3 seconds and
push and hold the toggle in the direction of travel desired until you reach the landing
or hallway.
9. Check for damage. Before use check the lift for external damage. Report unusual
noises, such as squeaking and creaking, to your supplier. To avoid accidents repairs
and preventive maintenance should only be carried out by engineers qualified to do so.
10. The stairlift must not be used in the event of a fire or as a means of escape during a fire.

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1
11. If the stairlift is not fitted with a communication device, we recommend that you always
have one to hand.
12. Only leave the stairlift at the designated points at the top and bottom of the rail.
Structure
The strength and the suitability in general of wall, staircases, terraces, upper floors,
banisters, plinths etc. which are to support or surround the installation have been verified and
ensured by the customer, who therefore accepts all relative responsibilities. Neither Handicare nor
its authorised dealers may be held responsible for the suitability of the structures which surround
and support the installation.
MAINTENANCE
Cleaning
Clean the stairlift regularly with a damp cloth; avoid excessive use of water. Ensure the
track is kept free of dirt and dust. Over time the track wheels may leave a mark on the rail.
Preventive maintenance
In addition to cleaning your stairlift, periodic preventive maintenance is necessary for
continued long-term use.
Your stairlift must be serviced at least once a year by a qualified person. If your stairlift
has more than two users we recommend a minimum of two services per year.
Please make an electrical socket available to provide local lighting if required during
inspection and servicing. Lighting to a minimum value of 50 lux shall be provided at the
boarding points whilst the stairlift is in use. Most light bulb packaging will detail the lux
value of the light bulb.
GUARANTEE AND LIABILITY
The manufacturer guarantees that this stairlift (excluding batteries) will be repaired free
of charge should manufacturing and/or material defects occur within 12 months of the
purchase date, during normal use in accordance with the recommended user, installation and
maintenance instructions. Damage caused by normal wear and tear, overloading or misuse and the
replacement of batteries in the remote control is not covered by this guarantee.
We recommend that your stairlift is serviced annually by an appropriately qualified
stairlift engineer.
Under no circumstances can the manufacturer accept responsibility for death, personal
injury, damage to property, or incidental, unforeseen consequences and/or costs or
damage resulting from the use of your stairlift.
The carrying out of alterations to the product is not permitted and doing so will invalidate the warranty.
The manufacturer is not liable for damage resulting from such alterations.
The manufacturer accepts no liability for damage or injury caused by the non or inadequate
observance of the safety regulations and instructions in this manual, or by negligence during the
installation, use, maintenance and repair of this stairlift.
Installation and servicing should only be carried out by dealers or installers/service
engineers authorised by the manufacturer in accordance with local regulations.
The wall mounted remote controls operate on a radio frequency; Handicare is
unable to accept responsibility for system inoperability in the unlikely event of interference from
signals external to this stairlift.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy, and if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.

USER MANUAL | 17
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1
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment OFF and ON, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
TECHNICAL SPECIFICATIONS
Supply voltage 230 VAC Speed 0.15 m/s (max.)
Frequency 50/60 Hz Ambient temperature 0 - 40°C
Current 1 A Relative humidity 20 - 80%
Power 360 watt Usage 15 rides per 24 hours
Fuses 30 A 10 rides continuous
Load (max.) 115 kg Noise 56 dB
The information provided in this manual is based on general specifications regarding the construction, material
properties and working methods known to us at the time of publication; alterations and improvements are
therefore anticipated.
The configuration of the Handicare stairlift, including in particular (but not limited to) its parts such as the
rail system, the construction of the stairlift, the fixation parts, all swivelling and movable parts, and the
motor, rely on Handicare’s know-how. Work on this configuration or on one or more of its parts may only
be performed by dealers (and their employees) who have been certified by Handicare to perform such
work in accordance with the instructions given by Handicare. Only these employees have received the
required training; only these qualified employees can provide the level of safety that Handicare stairlifts
have when delivered ex works. Suppliers of used Handicare stairlifts other than dealers who have been
certified by Handicare are not qualified to perform such work, e.g. installing a rail for a user other than the
original Handicare rail.
This is important, because when work is performed on a Handicare stairlift or a used Handicare stairlift is
re-installed with other parts, such as a different rail, by anyone other than the aforementioned qualified
employees, Handicare’s warranty and the CE mark for the stairlift in question will become invalid with
immediate effect.
Once the CE mark has become invalid, this means that the stairlift in question no longer complies with
European regulations. As a result, Handicare will no longer be responsible or liable for any consequences
arising from the failure of the stairlift in question. Furthermore, maintenance on the Handicare stairlift may
only be performed using original spare parts that have been approved by Handicare.
This is important, because if parts other than original spare parts approved by Handicare, such as a
different rail, are used, the Handicare warranty and the CE mark for the stairlift in question will become
invalid with immediate effect.
All rights reserved. No part of this publication may be reproduced and/or published by means of print,
photocopy, microfilm or in any other way or form, without prior written permission from the manufacturer.
This also applies for the accompanying drawings and diagrams. The manufacturer reserves the right to
change parts at any time, without prior or direct notification to the customer. The contents of this manual
may also be changed without prior warning. This manual is intended for the standard models of the lift.
The manufacturer therefore cannot be held liable for any damage resulting from specifications that differ
from those of the standard model of the lift supplied to you. For information concerning adjustment,
maintenance or repairs not provided in this manual, please contact your supplier's service department.
This manual has been compiled with the best intentions and every possible care but the manufacturer
cannot accept responsibility for any errors in this manual or for the consequences thereof.
The Dutch manual is the original language.

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DIAGNOSTIC DISPLAY
FAULTFINDING
The stairlift is fitted with a diagnostic display that displays a code to help diagnose
faults. Refer to APPENDIX E for an explanation of the diagnostic codes. Please
inform the customer service operator of this code when reporting any fault.
DIAGNOSTIC DISPLAY
CHAIR POSITION
STOP BUTTON
ARMREST
KEY
BATTERIES RC
POWER
OBSTACLE
SWITCH
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