Harmar Mobility VPL400-X User manual

05MAY23 | 610-00103 A
VPL400-X
VERTICAL
PLATFORM LIFT
OWNER’S
MANUAL

From all of us at Harmar, thank you for placing your trust in our
products and allowing us to be a part of your journey.
For more than 20 years we have been committed to creating
products that help you maintain independence. With a drive to
empower people to live as they choose, Harmar Lifts Lives.
Beyond vertical platform lifts, like the one you’ve purchased,
Harmar designs and manufactures Vehicle Lifts, award-winning
Stair Lifts, and more.
We strive to be the leading provider of lift assisting technology
in your home and on the road.
Visit harmar.com or speak to your dealer about the other
solutions available from Harmar.
THANK YOU

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TABLE OF CONTENTS
HIGHLANDER 400-X
TABLE OF CONTENTS
SAFETY .................................................................................................... 4
Safety Definitions................................................. 4
Special Cautions................................................... 4
INTRODUCTION ................................................................................... 5
Device Name: Harmar Highlander 400-X VPL........ 5
Read and Understand........................................... 5
Purchasing Information ........................................ 5
Technical Specifications ....................................... 5
Code Statement ................................................... 5
Key Vertical Platform Lift Elements ...................... 6
Key Internal Vertical Platform Lift Elements......... 7
OPERATION ........................................................................................... 8
How the Harmar Highlander 400-X Works............ 8
Lift Operation ...................................................... 8
Call/Send ............................................................. 8
Entering the Platform with Platform Gate ............ 8
Entering the Platform with Auto-Fold Ramp ........ 9
Operating the Platform Controls .......................... 9
Exiting the Platform ............................................. 9
Recommendations ............................................. 10
Emergency Lowering Procedure ......................... 10
CARE........................................................................................................ 12
MAINTENANCE & INSPECTION.................................................... 13
Residential Applications .................................... 13
Maintenance Schedule....................................... 13
Maintenance/Service Record ............................. 14
WARRANTY .......................................................................................... 16

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SAFETY
HIGHLANDER 400-X: SECTION 1
SECTION 1
SAFETY
SAFETY DEFINITIONS
This safety alert symbol appears with
safety statements. It means attention,
become alert, your safety and the
safety of others are involved! Please
read and abide by the message that
follows the safety alert symbol.
NOTE: Indicates a condition that should be followed in
order for the lift to function in the manner intended.
SPECIAL CAUTIONS
Pay attention to the following Special
Cautions while operating your vertical
platform lift.
• Do not exceed the maximum payload capacity of
750 lb.
• Do not ride on a lift that is not anchored in place.
• Make sure any obstructions are cleared from
underneath the platform area before use.
• Make sure both the passenger and wheelchair
are completely on the platform before using.
• Do not disable any safety equipment or switches
supplied with this lift.
• Do not attempt to service the lift yourself.
Contact your Harmar dealer for assistance.
• Do not allow children to operate or play around
the lift.
• Do not enter or exit a platform by climbing over
a gate or side panel.
• Keep feet, hands, arms, legs and body well
within the confines of the platform during
transport.
• Do not hold onto the top of the side panel or
gate during transport as this creates a potential
pinch hazard.
• This product is designed only for lifting people and
wheelchairs within the specified load capacity. Do
not use it for freight or any other purpose.
• Read all instructions in this manual before
installing or operating the lift.
Indicates a hazardous situaon that, if not
avoided, could result in death or serious injury.
WARNING
!
Indicates a hazardous situaon that, if not avoided,
could result in minor or moderate injury.
CAUTION
!
Indicates a situation which can cause damage to
the lift and/or the environment, or cause the lift to
operate improperly.
NOTICE
!
!

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INTRODUCTION
HIGHLANDER 400-X: SECTION 2
SECTION 2
INTRODUCTION
DEVICE NAME:
HIGHLANDER 400-X
VERTICAL PLATFORM LIFT
Indications of Use:
The Harmar Highlander 400-X Vertical Platform
Lift is to aid in the safe and efficient transfer of
individuals with limited mobility or disabilities, along
with their mobility devices, between different levels
of a residential building.
READ AND UNDERSTAND
This manual provides instructions for proper use
and maintenance of your Vertical Platform Lift.
Please refer to this Owner’s Manual for operating
instructions. Any alterations to the equipment
without written authorization by the manufacturer
is prohibited and will void the warranty.
PURCHASING
INFORMATION
If you have questions concerning the operation
and maintenance of your Vertical Platform, please
contact your dealer.
Please ensure that you fill out the separate warranty
form and return it within ten (10) days of purchase
to register your lift.
TECHNICAL SPECIFICATIONS
Visit harmar.com for specifications on your lift
model.
CODE STATEMENT
Your lift has been designed to meet Safety standard
ASME A18.1-2020 for Platform Lifts and Stairway
Chairlifts” under section 5 and has been certified to
CSA B44.1/ASME A17.1-2019 “Elevator and Escalator
Electrical Equipment”.
Code requirements for Vertical Platform lifts may
vary depending on location. It is the installer’s
responsibility to contact their state, city or local
code enforcement office and determine all the
regulations the lift and installation are subject to.
This must be done before installing the Vertical
Platform Lift.
Harmar Vertical Platform Lifts are to be installed
in accordance with all applicable codes and in
accordance with Safety standard ASME A18.1-
2020/CSA B44.1/ASME A17.1-2019.
The VPL400-X Vertical Platform Lift is intended for
maximum operation of 6cycles per hour.

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INTRODUCTION
HIGHLANDER 400-X: SECTION 2
KEY VERTICAL PLATFORM
LIFT ELEMENTS
1. Top Cap
2. Decal
3. Data Serial Tag
4. Platform
5. Platform Guard Panel
6. Grab Rail (if supplied)
7. Platform Controls
8. Platform Safety Pan
9. Platform Folding Ramp/
Platform Fixed Ramp
10. Tower
11. Folding Ramp Actuator Tube
1
2
10
11
3
7
5
6
8
4
9

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INTRODUCTION
HIGHLANDER 400-X: SECTION 2
KEY INTERNAL VERTICAL
PLATFORM LIFT ELEMENTS
1. Manual Lowering Tool
2. Motor / Gearbox
3. ACME Screw with Drive and Safety nuts
4. Control Electronics Assembly
5. Tower Frame
6. Tower Legs
7. Wire Channel
8. Over-Speed Safety Assembly
9. Motor Contactors
10. Carriage
11. Trailing Cable
12. Cable Tensioning Pulley
13. Junction Box
(Main Power Supply Hookup)
1
10
2
7
9
8
11
11
5
4
3
13
6
12

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OPERATION
HIGHLANDER 400-X: SECTION 3
SECTION 3
OPERATION
HOW THE HARMAR
HIGHLANDER 400-X WORKS
The Harmar Highlander 400-X Vertical Platform Lift
is AC powered via 115V AC, 15A, single phase, 60Hz.
The lift is interlocked and will not operate unless all
auxiliary gates and appropriate safeties are engaged.
The lift will raise or lower once a control input is
activated - whether from a call station or from
the platform. A control switch must be continually
pressed for the platform to move.
The lifting/lowering of the platform is achieved with
a  hp electric motor and gear box driving an ACME
screw. That screw system connects to the platform
carriage which in turn supports the platform. The
platform automatically stops at the desired landing.
The lift has several advanced safety systems based
on the status of various sensors and switches
located in the tower and at landings. Once a lift is at
a landing, the gates/doors will be unlocked and are
able to be opened.
LIFT OPERATION
CALL/SEND
If the platform is not at your desired landing, you
will need to “call” or “send” for it. A Call/Send
Control is located at the landing or in the gate
frame. The Call/Send Control may have a keylock.
Please ensure the key is rotated to the “On”
position. Then, to call or send the platform, simply
press the Up or Down button, continuously, until the
platform comes to a full stop at the desired landing.
NOTE: If there is a platform gate or landing gate, it will
not open unless the platform is aligned with the interlock.
ENTERING THE PLATFORM
WITH PLATFORM GATE
Enter the platform either by opening the gate/door
towards you or moving through the opening. Move
to the center of the platform while closing the gate/
door behind you. If your mobility device has a brake,
make sure to engage it. See Figure 3-1.
Figure 3-1
Prior to every use, please be sure to look around
the li for any signs of damage. Visually inspect
anchoring bolts and tower braces and make sure
that they are securely in place. Do not use li if
there are any missing or damaged fasteners or other
components, they need to be replaced by a qualied
technician to ensure connued safe operaon.
CAUTION
!

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OPERATION
HIGHLANDER 400-X: SECTION 3
ENTERING THE PLATFORM
WITH AUTO-FOLD RAMP
Enter platform through opening. Be sure all body
parts and wheelchair parts are completely inside the
platform. When you control the lift to go up, the
auto ramp will gradually close and be complete after
13” of vertical travel. See Figure 3-2.
Figure 3-2
OPERATING THE
PLATFORM CONTROLS
Once you are on the platform, locate the Platform
Controls on the side panel. If the unit has a key
switch, insert the key and turn the key to the “On”
position. See Figure 3-3.
Figure 3-3
Once you have confirmed that your unit is on, simply
press the desired (up or down) arrow on the blue
paddle. The lift will move as long as the paddle control
is pressed until you come to a full stop at the desired
landing.
If you release the blue paddle switch and the unit
connues to move, press the Red Emergency Stop
Buon on the control panel to stop immediately.
CAUTION
!
Do not hold onto the top of the side panel or gate
during transport. Keep feet, hands, arms, legs
and body well within the connes of the plaorm
during transport.
WARNING
!
EXITING THE PLATFORM
Once you are at the desired landing, the lift will stop
and you may release the brakes on your mobility
device. When ready to exit, if desired, turn the key
switch off and remove the keys.
If your platform has a platform gate or you come to
a landing gate or door, those will be able to be
opened by pushing outward.
Check to make sure the plaorm is level with the
landing. If not, please contact a dealer for assistance.
CAUTION
!
NOTE: If your platform has an automatic folding ramp, it
will automatically deploy only at the lower landing.
Once you have exited the platform, ensure the gate
or door has closed all the way. Call/Send controls
will not work unless doors are closed.

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OPERATION
HIGHLANDER 400-X: SECTION 3
RECOMMENDATIONS
Plaorm lis should not be used for evacuaon
during emergencies.
CAUTION
!
Do not use the lift alone if you are not sure that you
can maintain pressure on the control buttons for the
duration of travel.
If using the lift alone, it is best practice to have a
cell phone with you in case of a malfunction that
prevents the platform movement.
If the lift malfunctions while occupied:
• Occupant should follow the directions in the
platform cab and never try to evacuate the
elevator on their own.
• Contact dealer and/or 911 (dealers phone
number is written on the label next to the cab
controls).
• Push in the Red Emergency Stop button on the
cab control.
Once help arrives, they should follow the Emergency
Lowering Procedure to evacuate the occupant.
EMERGENCY LOWERING
PROCEDURE
Never exit an elevated plaorm unless it is fully
parked at a landing. Do not aempt to manually
lower the device while in the plaorm.
WARNING
!
In the event that the lift becomes disabled with
passengers on the platform that is not at a landing,
it may be necessary/desirable to manually lower
them prior to a technician arriving.
In that case, a manual lowering mechanism is
located beneath the top cap of the lift. A person
other than the lift passenger(s) will be required to
make their way to the top of the tower to perform
this procedure.
1. Use disconnect to remove all power from lift.
2. Loosen seven (7) screws around the
perimeter of the top cap with a Phillips head
screwdriver.
3. Flip the brake release switch up to make
lowering easier.
4. Remove the two wingnuts holding down the
manual lowering tool. See Figure 3-4.
Manual
Wrench
Brake
Release
Figure 3-4
5. The wrench fits over the " hex shaft at the
end of the drive motor. It is designed to be
rotated by hand — clockwise, which will turn
the screw and lower the platform.
See Figure 3-5.
Figure 3-5

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OPERATION
HIGHLANDER 400-X: SECTION 3
6. If you have a " drive ratchet or a cordless
drill with a " socket adapter bit and a "
socket or "hex bit extension (not included),
power the drill in the forward direction -
rotating clockwise to lower the platform.
Do not drive it with an impact or hammer drill.
NOTICE
NOTE: The drive motor is equipped with a low holding
force brake to prevent the platform from drifting with
heavy loads. Lowering the platform with this brake on will
require a bit of strength, typically the equivalent of being
able to lift 20 lb with one arm.
7. Rotate the motor shaft clockwise to lower
the platform.
NOTE: Do not attempt to raise the platform. The required
torque to do so is substantially higher.
8. Stop rotation when the platform is level with
the lower landing.
9. Return the Brake Release switch to the down
position to re-engage the brake.
10. If the platform gate doesn’t open, use the
interlock key to open the gate from the
outside.
Wait for a Harmar dealer to service and inspect
the li prior to using it again.
WARNING
!

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CARE
HIGHLANDER 400-X: SECTION 4
SECTION 4
CARE
To maximize longevity and appearance of your lift,
Harmar recommends the following procedures:
• Keep the VPL platform free of debris. Sweeping
to clear these areas regularly to prevent debris
accumulation is required. Wiping with a damp
cloth should be enough for additional surface
cleaning. If needed, a soft brush with mild soap
and water can be used on the platform and
guard ramp surfaces
• You may choose to clean your VPL with soap
and water. Turn off VPL and disconnect all
power before cleaning. Be sure to rinse all soap
from VPL and let the VPL dry before using.
• Keep door hinge hardware lubricated. Once a
year use lubricant on the hinges.
• On an outdoor VPL, if the lift will not be
used for long periods of time, covering the
platform with a tarp and disabling the power is
recommended.
• Fully disconnect the lift from all power if not
using for 2 months or more. Please consult your
dealer for proper disconnect procedures.
• Yearly wax (car wax) is an excellent means to
protect an outdoor VPL from weather.

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MAINTENANCE
HIGHLANDER 400-X: SECTION 5
SECTION 5
MAINTENANCE
& INSPECTION
Annual inspections are required to help prevent
unsafe conditions and operation.
RESIDENTIAL APPLICATIONS
OWNER / MAINTENANCE PERSONAL
BEFORE USE
Do not use lift until these conditions are rectified.
• All doors and gates are locked and secure.
• Ensure there is no standing water around the unit.
• Make sure the AC connections are in good
condition and that there are no cracks or gaps
in conduit.
• Make sure there are no obstructions intruding
in the path of the lift.
People, tree branches, loose items, etc.
• Check that there is no loose hardware or
emerging cracks/deformations in the platform
and tower. Make sure that there are no unusual
noise or vibrations that develop.
PERIODICALLY
• Check and ensure that the safety pan under
the platform moves freely up and down and is
not damaged. This is the built-in safety device
designed to detect obstructions under the
platform and stop platform downward motion.
If there is an easy-to-remove obstruction, please
remove it. If for any reason the safety pan does
not move as intended, please contact your dealer.
• Check and ensure that all labels are intact and
legible. If any safety or warning labels need to
be replaced, please contact your dealer.
• Make sure you have a copy of the Owner’s
Manual. A digital copy of the Owner’s Manual is
available at harmar.com.
• Check your key locks and emergency
stop button for functionality. Ensure user
understands overrides and understands how
to manually open the gate in the event of an
emergency. EMERGENCY GATE KEY MUST BE
LEFT WITH END USER.
• Check for any rust that may be developing.
Rust is expected in outdoor applications
(especially in coastal areas), but with proactive
maintenance or quick repair, this can be
minimized.
IMPORTANT
Understanding State/Local Inspection Requirements
and Timing - Always Required.
MAINTENANCE SCHEDULE
RECOMMENDED EVERY 6-MONTHS
• Check for motor gearbox leaks
• Check wear pads for gaps
• Lubricate ACME screw with Nook PAG-1 ACME
Screw Grease. Check all structural connections/
hardware
• Inspect the safety brake
• Ensure the electrical disconnect works as
intended
• Check all interlocks and obstruction sensors
We recommend this be performed by a qualified
service technician.
NOTICE

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MAINTENANCE
HIGHLANDER 400-X: SECTION 5
Date Time
Type of Service (check all that apply) Notes, Nature of Service/Accident, Parts Replaced,
Warranty Technician
Check Repair Maint. Accident
MAINTENANCE/SERVICE RECORD
Safety standard ASME A18.1-2020 requires that a log is kept of all service and maintenance performed on this
lift in residential applications. This includes a record of all accidents and operational checks. Refer to “Install
and Service Manual” for operational check list. To ensure optimal performance it is recommended that this log
is kept for residential applications as well.

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MAINTENANCE
HIGHLANDER 400-X: SECTION 5
Date Time
Type of Service (check all that apply) Notes, Nature of Service/Accident, Parts Replaced,
Warranty Technician
Check Repair Maint. Accident

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WARRANTY
HIGHLANDER 400-X: SECTION 7
SECTION 7
Your lift came with a separate warranty page on
page 17. You must return that page within ten
(10) days of installation to register your lift. This
warranty policy page must remain in your Owner’s
Manual for your records. Do not tear out this page.
Dealer/Installer Name:
Address:
Phone:
E-Mail:
If you need service or warranty work, your dealer
will require the information below to receive factory
information or order parts for your VPL.
Date Purchased:
Serial # of the Lift:
THIS EXPRESS WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES OR CONDITIONS, INCLUDING ALL IMPLIED
WARRANTIES OR MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, AND THERE ARE NO
WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION
OF THE LIMITED WARRANTY DESCRIBED HEREIN. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH
VARY FROM STATE TO STATE.
Harmar Mobility warrants, to the original purchaser
of a Highlander 400-X Vertical Platform Lift (VPL),
that the device has been manufactured by Harmar
to be free of defects in material, mechanical and
electrical component (parts), excluding labor costs,
and paint, for a period of two (2) years from date of
installation, provided that the products have been
installed, maintained and operated properly. Paint
adhesion and deep rust is limited to one (1) year.
Outdoor installation within one (1) mile of coastline
expressly excludes rust after 90-days. Cosmetic rust
is excluded after 90-days in all applications.
This warranty does not cover maintenance or
adjustments. Harmar will not be charged for labor,
consequential damage, or repair expenses. Harmar
will not, under any circumstances, be liable for the
loss of the use of its products or loss of time. This
warranty becomes null and void if the product has
been lost, damaged by accident, over-stressed,
misused and/or neglected, or if the product has
been modified in any way. Defective parts must
be returned, prepaid, to the address provided
by Harmar, for inspection prior to credit, repair,
or replacement, at Harmar’s option. Harmar’s
sole obligation and the exclusive remedy under
this warranty is limited to such credit, repair, or
replacement.
2-YEAR LIMITED WARRANTY
PRODUCTS COVERED: 400-X SERIES MODELS

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WARRANTY
PRODUCT INFORMATION
Model:
Serial Number:
Purchase Date:
Installation Date:
INSTALLER INFORMATION
Company Name:
Contact Name:
Address:
Phone:
Fax:
Email:
APPLICATION INFORMATION
 Scooter  Power Wheelchair
 Wheelchair
Year:
Manufacturer:
Model:
PURCHASER INFORMATION
Name:
Address:
Phone:
Email:
ADDITIONAL INFORMATION
How did you hear about Harmar?
 Harmar Dealer
 Internet
 Magazine
Which:
 Friend or Acquaintance
 Saw Harmar product somewhere
 Other:
Do you have Internet access:  Yes  No
I purchased my Harmar li because of:
 Style/Appearance
 Harmar Representative
 Previous Experience
 Ease of Use
 Recommendation
 Price/Value
PLEASE FILL OUT ALL FIELDS AND RETURN WITHIN TEN (10) DAYS OF PRODUCT INSTALLATION.
Fax completed form to 1-866-234-5680 or mail to:
Harmar, ATTN Warranty Department, 1500 Independence Blvd., Suite 220, Sarasota Florida 34234.
WARRANTY
HIGHLANDER 400-X: SECTION 7

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WARRANTY
HIGHLANDER 400-X: SECTION 7
Page Intenonally Le Blank

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NOTES

1500 Independence Blvd. Suite 220
Sarasota, FL 34234
800-833-0478
www.harmar.com