Hayward CAT 4000 User manual

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CAT 4000 Cellular Retro Fit Kit
Owner’s Manual
Basic safety precautions should always be followed, including the following: Failure to fol-
low instructions can cause severe injury and/or death.
This is the safety-alert symbol. When you see this symbol on your equipment or in this
manual, look for one of the following signal words and be alert to the potential for personal
injury.
WARNING warns about hazards that could cause serious personal injury, death or ma-
jor property damage and if ignored presents a potential hazard.
CAUTION warns about hazards that will or can cause minor or moderate personal injury
and/or property damage and if ignored presents a potential hazard. It can also make con-
sumers aware of actions that are unpredictable and unsafe.
IMPORTANT SAFETY INSTRUCTIONS
RFK-C4000-CELL
Cellular Retrot for CAT 4000 Water Quality Controllers
092517 RevA
Contents
Introduction.........................2
Before you Begin..................2
Installation...........................3
Activation........................10
Returning Original Parts.......12
Hayward Commercial Pool Products
10101 Molecular Drive, Suite 200
Rockville, MD 20850
www.haywardcommercialpool.com

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Introduction
The RFK-C4000-CELL is a retrofit kit used to replace the pager communication components in the CAT 4000 Controller with
Cellular components. The RFK-C4000-CELL uses Cellular Internet communication to connect with the PoolCom.
Before You Begin
Write down the following information BEFORE installing the retrofit kit. The numbers below are necessary for activation and will
not be accessible after the retrofit kit is installed.
Cell Transceiver Serial Number ____________________________
Cell Transceiver Model Number ____________________________
Cell Transceiver MEID _________________________________
Cell Transceiver Serial Number Cell Transceiver Model Number Cell Transceiver MEID

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Installation
CAUTION: Disconnect power to the CAT 4000 before attempting to install the RFK-C4000-CELL retrofit kit.
2) Remove the 4 screws holding the display screen. Be sure to remove the screws on the larger board,
NOT the smaller one.
1) Unscrew and slowly remove the CAT 4000 face plate. Take care not to stress the ribbon
cable attached. Unplug the ribbon cable where shown, and set aside.
Cell Kit (clockwise): Antenna, Chip Extractor, Comm
Board, Transceiver, Orange Ribbon Cable, Adhesive
Standoffs, Chip-Return Box, Antenna Cable, Chip, Nylon
Mounting Hardware.

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3) Remove the board completely from the unit by
gently wiggling and pulling straight up. 4) Remove the 2 screws holding the old transceiver, and remove by pulling
straight up.
6) Remove the old antenna cable from housing.
7) NOTE: BEFORE PULLING CHIP, NOTE TEXT ORIEN-
TATION ON CHIP. Using the chip puller supplied,
remove old processor chip. (This must also be
return-shipped to Hayward in supplied anti-static
case).
5) Disconnect antenna cable from old transceiver.
The transceiver must be return-shipped to
Hayward along with chip.

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8) Place the old chip in the anti-static case for shipment. 9) Carefully remove the red backing from the
adhesive dot on the bottom of the new chip.
11) Press Adhesive Stand-offs into Comm. Board holes where
shown. 12) Connect transceiver to Comm. Board making sure all pins align with their sockets.
10) Press the chip into the socket making sure that the text
orientation is the same as the old chip.

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14) Install hardware as shown. Tighten only snugly, prefer-
ably finger tight. 15) With blank side of ribbon cable facing up, and black clip
pulled out, insert cable into the Comm. Board connector.
After fully inserted, push black clip completely in.
13) Gather nylon screws, nuts and spacers for fastening trans-
ceiver to Comm. Board, (Only one spacer shown).
16) Ribbon and Comm. Board properly connected. 17) Transceiver, Comm. Board and Ribbon Cable as-
sembled.

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21) Hand tighten antenna
onto fitting.
18) Insert ribbon cable into controller as shown. Make sure
that all pins are in the correct sockets (blue plug centered
over black socket).
19) Approximate location shown here.
22) Attach antenna cable to transceiver by pushing cable connector onto
printed circuit board socket where shown.
20) With the lock washer on the antenna fitting shaft, insert the antenna fitting through the
hole in the bottom of the enclosure. Secure with nut and tighten with pliers.

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23) IMPORTANT! BEFORE removing adhesive backing from feet, locate
assembly on main board where it will not touch existing components
and where it will not interfere with the display board when re-installed.
Take notice of where the adhesive feet sit and clean these spots with a
little alcohol.
24) Remove backing from Stand-offs and stick in place. Route the antenna cable as shown, reinstall
the display and fasten with (4) screws.

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25) Plug in faceplate ribbon cable and attach faceplate. Follow directions for establishing communica-
tion. Package Transceiver and Chip for return-shipment.

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Activation
After installing the RFK-C4000-CELL retrofit kit, contact Hayward for activation.
Activation Phone Number: 301-838-4001
Be prepared to provide the following information:
Name
Company Name
Contact Information
Facility Name
Cat Serial Number
Cell Transceiver Serial Number (refer to page 1)
Cell Transceiver Model Number (refer to page 1)
Cell Transceiver MEID (refer to page 1)
1) Register Controller to your Poolcomm.com account. (You may do this before or
after set up of unit).

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2) Plug in controller and after the unit is fully pow-
ered up, press MENU. Scroll up to “Configuration
Setup” and press ENTER.
3) Scroll up to “Cell Setup” and press ENTER.
4) Press ENTER under the “Reprovision” option. 5) Press ENTER to Provision the unit. The menu will
flash to the “Reprovision” screen.

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6) After 2-5 minutes, the unit should connect to the network. You may test unit to website connection by going
to “Menu”, then “Configuration Setup” and scroll to “Display System Info”. Once there, press ENTER. If the
unit has today’s date, return to the main display screen and press the Transmit button on the front of the
controller. An alert will be sent to the Poolcomm site as a “Service Request”.
Returning Original Parts
Pack the original Microprocessor chip in the provided anti-static box and the original Transceiver in the provided anti-static bag
and ship to:
Hayward Industries
Attn: Patti Eads
61 Whitecap Drive
N. Kingstown, RI 02852
Note: Parts must be returned within 30 days to receive $100.00 credit.

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For further information, visit our website at
www.haywardcommercialpool.com
Hayward, CAT Controllers and CAT 1000 are registered trademarks of
Hayward Industries, Inc. © 2012 Hayward Industries, Inc.
All other trademarks not owned by Hayward are the property of their respective owners.
Hayward is not in any way affiliated with or endorsed by those third parties.