HEATSTRIP INTENSE THY2200 User manual

Product Manual
HEATSTRIP® I N T E N S E Electric
Heater
Model THY2200

2
Product Overview Rev B DEC 17
Why choose HEATSTRIP® electric radiant heaters for your outdoor or hard-to-heat indoor area?
As there is typically constant air movement in an outdoor or open indoor area, many conventional heaters rely on convection
heating which works by heating the surrounding air. This can be quite impractical for these areas, as this heated air can easily
blow away with natural air movement. Radiant style heaters transfer heat directly to objects through infra-red waves.
Whilst convection heaters heat the air in between objects, radiant heaters heat the surface of the objects themselves.
HEATSTRIP® electric radiant heaters are more effective within an outdoor or uninsulated indoor area because they provide
targeted warmth directly to the people and objects in their path.
Innovative, High Performance Electric Heating Technology — for outdoor and indoor areas
Using the radiant heating principle, HEATSTRIP® Intense can provide effective and energy efficient comfort heating for
outdoor (undercover and open) and indoor open areas. HEATSTRIP® has successfully enabled many entertainment venues
such as restaurants, pubs and clubs to utilise their outdoor dining areas day and night, through all seasons. Within your
workplace or business, HEATSTRIP® can provide comfort heating for designated outdoor smoking and leisure areas, as well
as for workstation spot heating in factories, warehouses and showrooms. Within your home, HEATSTRIP® can provide
comfort heating for undercover alfresco dining and BBQ area, patios, verandas, courtyards and balconies.
APPLICATION THS THH
THE THX THY
Indoor insulated areas: classrooms, offices, bathrooms, wet areas, drying rooms √√√
Outdoor under cover: café, veranda, patio, balcony ceiling height 2.7m or less √√√
Outdoor under cover: café, veranda, patio, balcony ceiling height 2.7m or more √√
Highly exposed outdoor area √√
Indoor open area: warehouse, factory, production areas, sports facilities √√√√
Indoor spot heating, above tables, assembly areas √√√
There are 5 different ranges within the electric HEATSTRIP® product category. Each has a different temperature rating
making them suited to a variety of applications. Below is a list of some common applications, to assist with the selection of
the most effective and efficient series. This is a general guide only, please refer to the Product Manual for each product, for
more information.
HEATSTRIP® Indoor (THS-A models) is a medium intensity heater used for protected indoor applications only with
installation heights up to 2.5m (THS800A) or 2.7m (all other THS-A models).
HEATSTRIP® Classic (THH-A models) is a premium high temperature heater and is primarily used for protected outdoor
areas with an ideal mounting height of 2.3m to 2.5m and maximum mounting height of 2.7m.
HEATSTRIP® Elegance (THE models) is a premium high temperature heater and is primarily used for protected
outdoor areas with an ideal mounting height of 2.3m to 2.5m and maximum mounting height of 2.7m.
HEATSTRIP® Max (THX models) is an ultra high temperature heater used for uncovered or open indoor or outdoor
areas with an ideal mounting height of 2.3 m to 2.7m, and up to a maximum 3.5m for protected indoor applications.
HEATSTRIP® Intense (THY models) is an instant high temperature heater perfect for any exposed outdoor or indoor areas
with an ideal mounting height of 2.3m to 2.5m, and a maximum of 3m in an outdoor exposed application.

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Innovative, High Performance Electric Heating Technology
Features & Benefits
High Output radiant heat
HEATSTRIP® Intense electric radiant heaters produce radiant heat that travels through the air directly to people and surfaces
below – similar to the heat rays emitted by the Sun. Radiant heating is the only viable option for outdoor or tough indoor sites.
Maximum heat performance – multiple applications
The high temperature output of the HEATSTRIP® Intense is perfect for exposed outdoor sites, high ceilings and hard-to-heat
indoor and outdoor applications.
Suitable for permanent outdoor mounting, no protection needed.
For outdoor applications, the HEATSTRIP® Intense is suitable for both permanently exposed (eg. courtyards and patios) and
undercover installations - does not need to be fully protected from the elements.
Corrosion protection
Built from corrosion resistant alloy, it is suitable for use in most applications, including difficult corrosive environments such as
coastal areas.
Multi-Purpose Mounting Options
The HEATSTRIP® Intense is supplied with flexible mounting options. The standard bracket will allow both ceiling and wall
mounting, at various angles, as well as suspension by chains/wires and metal rods.
DIY
The THY2200 (2200W) is supplied with a lead and plug, and is therefore ideal for DIY installations with brackets included.
Element
Carbon filament infra-red heating element provides high performance instant heat.
Warranty
2–year residential and 1-year commercial warranty.
Material & Design
Anodised alloy casing and end caps with a powder coat hexagon grille.

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Specifications - Australia
MODEL POWER
(WATTS)
CURRENT
(AMPS)
DIMENSIONS
(mm)
WEIGHT
(Kg)
LEAD
LENGTH
(mm)
PLUG
THY2200 2200 9.2 1068 x 120 x 90 61000 YES
MODEL
HEATER TYPE High intensity electric radiant, infra-red overheat heater with carbon filament
element.
OUTPUT 2200 watts
POWER 230-240 Volts Nominal at 50—60 Hertz, Single Phase
CONNECTION 3 Core Cable 2.5mm2
APPROVALS AUSTRALIA / NZ / EU
MOUNTING HEIGHT MINIMUM
RECOMMENDED
MAXIMUM
2.1 m
2.3 m - 2.5 m
3m Outdoors and 3.5m Indoors
(For higher ceiling heights, units can be
lowered using optional brackets kits)
MOUNTING OPTIONS Suitable for ceiling, wall, and beam mounting as well as suspension by chains &
wires using standard brackets. Optional mounting accessories include extension
mount poles and flush ceiling mount kit.
PROTECTION RATING IPX5 Protection from water ingress from all directions
MATERIALS OF CONSTRUCTION Anodised alloy casing and end caps with powder coat grille
THY2200

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Spot heating principle
In most outdoor or difficult-to-heat indoor applications, there are 2 methods when looking at the size and quantity of heaters
required.
Option 1 is to comfort heat the entire area based on the total dimensions of the space, regardless of whether the en-
tire area is being fully occupied or not.
Option 2 is to spot heat the high use areas, such as over outdoor tables, BBQ’s, lounges, assembly lines or indoor
workstations.
Often it is more practical and efficient to spot heat these areas. Spot heating will help to reduce the initial capital cost, as well
as the on-going running costs. Spot heating will allow the area to be “zoned”, meaning heating only the areas that are being
used, such as tables in a restaurant or outdoor alfresco area.
The top diagram shows how HEATSTRIP® Intense is recommended to be used directly over a table, while the bottom diagram
indicates how to spot heat a large area.
THY2200 over table

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Selection guide
General recommendations for HEATSTRIP® Intense:
 Ideal mounting height: 2.3m to 2.5m, and the maximum is 3 m
 Ideal mounting location: ceiling mounted, directly above area to be heated (eg. above a table)
The below table outlines the coverage HEATSTRIP® Intense model (in m2), based on 3 different scenarios.
For example, in an outdoor area that is protected from prevailing winds by walls, café blinds etc, (eg outdoor enclosed)
This data is based on direct overhead ceiling mounting. If the heaters are wall mounted, the radiant footprint will be reduced.
MODEL INDOOR PROTECTED (m2)OUTDOOR ENCLOSED (m2)OUTDOOR EXPOSED (m2)
THY2200 14 95
HEATED AREA
Indoor Protected Area
HEATED AREA
Outdoor Enclosed Area
HEATED AREA
Outdoor Open Area
4800
2900
3750
2400
2500
2000

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Installation Requirements
The ideal mounting position for the HEATSTRIP® Intense is on the ceiling, directly above the area to be heated. If this is
not possible, HEATSTRIP® Intense can be mounted on a wall and angled downwards. In this situation, ensure the
mounting height is in the range of 2.3m to 2.5m.
For mounting heights more than 3m outdoors, we recommend the use of the optional accessories to reduce the height of
the heater to 2.3m—2.5m. This will increase the effectiveness of your HEATSTRIP®. Refer to the Mounting Accessory
section for more information.
Electrical connections/GPO’s should not be located at the back of the heater. They should be located outside the physical
footprint of the units to minimize heat build-up behind the units.
The HEATSTRIP® Intense is not suitable for mounting on an incline, along the length.
This Model may be hardwired and connected to an On/Off switch. In this situation, the heater must be installed by a
licenced electrician.
Incorrect Installation Correct Installation
The heating surface must never
be directed toward the ceiling

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Installation location — the below diagrams confirm the minimum recommended clearances.
Angled
Wall
Installation
Ceiling
Installation
Angled
Ceiling
Installation
Lights, fans, and sprinklers
must NOT be below heater
Surface
Below
Heater
Lights, fans, and sprinklers
must NOT be below heater
Surface
Below
Heater
Lights, fans, and sprinklers
must NOT be below heater
Surface
Below
Heater
300
150
300
150

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Mounting options
The installation of HEATSTRIP® Intense is simple and easy with the standard mounting brackets supplied. For other more
challenging locations there are a range of mounting options available - refer to below diagrams.
The HEATSTRIP® Intense can be mounted directly to the ceiling, flush mounted into the ceiling, angled downwards on a
wall, suspended on chains, poles or attached to beams and rafters. Refer to the following pages for more detailed
information on each mounting option.
Optional Mounting Accessories
Installation options with standard bracket
(*Chain not included)
Standard Ceiling Bracket
Beam / Pole Mounting
(Using standard bracket)
Chain / Wire Mounting
(Using standard bracket)
Flush Mount Enclosure
Extension Mounting Bracket
CEILING

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Standard mounting brackets
The HEATSTRIP® Intense comes with a pair of standard mounting brackets. These adjustable brackets allow direct ceiling
or wall mount, and come with pre-set angle options of parallel, 22.5° and 45°.
The flexible standard mounting bracket can be turned 90 degrees to mount onto a beam, it can also be used to suspend
with chains.
The brackets need to be mounted onto a secure frame or wall with a minimum distance between the two brackets. The
minimum distance (“B”) for each model is listed on the next page. All dimensions shown below are in (mm).
When completing the installation, ensure all screws are tight and unit is secure.
Standard Mounting Bracket
PART No PACKAGED
DIMENSIONS (mm) WEIGHT (kg) MATERIALS
ZBRAK-132B 125 x 100 x 40 0.2 ALLOY (BLACK)
120

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MOUNTING
Fix the two mounting brackets to the ceiling or wall in the desired location (refer minimum bracket centre chart). Make sure
the method of fixing (bolts or screws) will be more than strong enough to support the weight of the heater, allowing for
strong winds and other conditions.
 Slide the 2 locking brackets into the groove on the back of the heater. Make sure the pins on the locking bracket are
facing the matching holes in the top mounting bracket.
 Lift heater into position and secure the 2 locking brackets to the mounting brackets using the screws provided. Make
sure the 2 pins on the locking bracket engage with the matching holes in the mounting bracket. The pins will allow for
both horizontal or angle mounting as required
 Tighten all screws and tighten the round nut at the top of the bracket, so it locks onto the top part of the mounting
bracket.
NOTE: The standard bracket allows for normal or angle mounting of the heater and is suitable for ceiling or wall mounting.
MODEL “B”
MINIMUM DISTANCE (mm)
THY2200 350
Left: Suspension mounting using the
standard mounting brackets
NOTE: Chains or wire not included

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Extension Mount Bracket
PART No PACKAGED
DIMENSIONS (mm)
WEIGHT
(kg) MATERIALS NOTES
THHAC - 024 300 x 150 x 50 0.21 Aluminium Kit includes 2x300mm extension pole
THHAC - 025 600 x 150 x 50 0.38 Aluminium Kit includes 2x600mm extension pole
THHAC - 026 900 x 150 x 50 0.55 Aluminium Kit includes 2x900mm extension pole
THHAC - 027 1200 x 150 x 50 0.71 Aluminium Kit includes 2x1200mm extension pole
The Extension Mount bracket allows HEATSTRIP® Intense units to be lowered from high ceilings using rigid connections.
The standard length options as part of the kit are 300mm, 600mm, 900mm and 1200mm.
The extension mount bracket utilises components from the standard bracket kit which is supplied with each heater.
Standard Bracket

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Flush mount enclosure
The Flush Mount Enclosure is an ideal way to neatly install the HEATSTRIP® into a ceiling. They are available for the
HEATSTRIP® Intense model, and are supplied as a one-piece unit suitable for mounting individual heaters. Flush mounting can
be used with plaster or timber lined ceiling materials.
An ideal mounting height is 2.3m - 2.5m, with a maximum ceiling height of 2.8m in an outdoor enclosed environment. Maxi-
mum mounting heights should be strictly followed, otherwise the performance of the units may be reduced.
A minimum clearance of 200mm behind the enclosure must be provided.
The enclosure is manufactured from powder coated steel, with a black fascia.
SUITABLE FOR
MODEL PART No HOLE CUTOUT
DIMENSIONS (mm)
OVERALL
DIMENSIONS (mm)
WEIGHT
(kg)
THY2200 THYAC - 047 1122 x 176 1150L x 184W x 190H5

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HEATSTRIP® TT-MTR-PLUG Controller
TT-MTR-PLUG Controller
The TT-MTR-PLUG controller consists of a remote control and a
plug-in wall socket timer unit to provide easy wireless timer
operation of wall plug connected appliances.
The TT-MTR-PLUG has been designed to provide easy remote
control timer functionality to wall socket powered Heatstrip heaters.
The unit can however be used to remotely operate with timer
functionality any device powered by a standard 10A Australian wall
socket outlet.
Design Features
 The TT-MTR-PLUG provides an easy means of remotely
turning on appliances that are normally permanently con-
nected to a standard wall socket.
 An easily selected 1 hour, 2 hour and 4 hour timer function
accessible on both the wall unit and re-mote
 Programmable remote control unit capable of controlling
multiple units.
Remote battery CR2025, 3V, Lithium
Remote range 10m+
Wall socket supply 220V - 240V, 50Hz
Max Load 10A (2400W)
Standby consumption <1W
Remote Frequency 38KHz IR
Dimensions (mm) 105 (H) x 55 (W) x 60
(D)
Approvals Australian Standards
AS/NZ
3105, 3112, 3100
Specification
NOTE: Optional Controller (Not Included with unit)

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Safety
HEATSTRIP® Intense has an IP rating of X5. This means it is safe for water ingress from all directions. The HEATSTRIP®
can be safely hosed down.
HEATSTRIP® has undergone extensive testing both in laboratory conditions; in Thermofilm’s manufacturing facility in
Melbourne and field trials in Australia and overseas. It has been this testing that gives the purchaser the confidence of a high
quality product.
Independent laboratory testing has confirmed Thermofilm’s full compliance with Australian and other International
Standards. This includes CE, AS/ANZ, UL/CSE
HEATSTRIP® is Class 1 equipment and must be earthed.
In operation, this heater is VERY HOT— do not touch any part of the heater while it is turned on. Do not touch any part until
30 minutes after it is turned off.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or intellectual
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of
the appliance by a person responsible for their safety. Children should be supervised to ensure they do not play with the
appliance.
Do not allow any cables, furnishings, flammable materials or other items come in contact with any surface of the heater.
If installed in wet areas, the heater switches or controls must be located so that they cannot be touched by persons in the
bath or shower.
The heater needs to be installed as per the installation instructions paying special attention to the minimum clearances. The
heater needs to be mounted on a rigid bracket or fixing.
The heater must not be mounted immediately below or in front of a socket outlet.
In case of a heater fault or damaged supply lead, the appliance should be returned to the point of purchase for return to
Thermofilm for repair.
Maintenance
The HEATSTRIP® is made from durable materials, however regular care and maintenance of your heater will help prolong
the life of the heater.
It is recommended that you hose down the heater and with a soft cloth gently wipe the surfaces of the heater with a mild
detergent to remove the built up contaminants from the environment. Then rinse all detergent off the heater.
All chemicals in the atmosphere including cigarette smoke, pollution etc. will tarnish the surface of the heater. In this case,
additional cleaning and maintenance may be required. The cleaning process at least every three months will reduce the
amount of build up and keep it looking as best it can. If the heater is in a corrosive environment eg. salt spray, we
recommend that you clean your heater with a light spray of fresh water every week. After cleaning, turn the heater on for 20
minutes to dry any water residue and prevent water staining.
Before cleaning or inspection activity, the heater must be switched off and cooled down completely.
Do not use any abrasive materials or products to clean the heater, this includes solvents, citrus based cleaners or other
harsh cleaning products.
When handling the heater, ensure that your hands are clean or that you use clean gloves as grease or dirt can mark the
surface of the heater.
Do not use high pressure water to clean heaters, light water spray only.

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Warranty Terms & Conditions
The below Warranty Terms and Conditions apply for New Zealand and Australia only. For international warranty please refer
to international warranty terms and conditions.
Thermofilm warrants to the original owner that HEATSTRIP® Intense products will be free from defects in materials and
workmanship for a period of 24 months for residential applications (and 12 months for commercial applications) from the
date of purchase in accordance with the following warranty terms and conditions.
Provision of this warranty is subject to:
 The HEATSTRIP® product must be installed in accordance with the Installation Instructions and relevant electrical
standards and codes.
 The HEATSTRIP® product must be maintained and cleaned according to instructions detailed in the Installation Manual.
 There is no warranty expressed or implied with regard to capacity requirements. The selection of the unit or units
depends entirely upon the system design and capacities as determined by the purchaser.
 The customer has not repaired, opened or altered the product in any unauthorised manner.
 This warranty excludes damage to the product or components arising from circumstances outside the control of
Thermofilm, including, but not limited to, where the product is not used for intended purpose; where the product has
been rectified in any way; incorrect installation; incorrect power supply; damaged caused during delivery; misapplication,
misuse, abuse, vandalism, lack of maintenance or accident.
 Thermofilm’s obligations under this warranty are limited to repair or replacement at Thermofilm’s factory of any
components of the product which Thermofilm identifies to its satisfaction to be defective.
 Transportation charges involved in return of the product to the Thermofilm factory (or any other location authorised in
writing by Thermofilm) is the sole responsibility of the customer.
 All products are inspected and tested before despatch and are at the risk of the purchaser after the shipment from the
Thermofilm factory, if not delivered by Thermofilm to destination.
 Discolouration of the surface may occur after a period of time, this does not constitute a warrantable event.
 Twisting and bending of the heaters may occur, this does not constitute a warrantable event.
 No products or components will be supplied in advance of an examination of the faulty product or components by
Thermofilm or an authorized representative of Thermofilm.
 Thermofilm does not participate in any site related costs or labour expenses incidental to replacement of parts, repairing,
removing, installing, servicing, transportation or handling of parts to complete products, and assumes no liability on parts
repaired or replaced without written authorisation. Thermofilm shall not be liable for any default or delay in performance
of its warranty obligations caused by any circumstances beyond its control, including, but not limited to, judicial or
government restrictions, strikes, fires, floods, abnormal weather conditions, delayed supply of components.
Should products be determined as damaged on arrival, immediately notify the transport company of the condition and have
them noted on the freight documents. If damage is discovered after unpacking, demand immediate inspection by the
transportation company and insist that a record of the damage is made on the freight documentation.
The customer warrants using the product in accordance with:
 Any instructions provided to it by Thermofilm from time to time.
 All government and local regulations, including but not limited to all relevant electrical, environmental laws and
regulations governing the installation, storage, use, handling and maintenance of the goods.
 All necessary and appropriate precautions and safety measures relating to the installation, storage, use, handling and
maintenance of goods.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
All warranty requests for repairs or replacements must be accompanied by a complete “Warranty Claim Form” available
from Thermofilm, together with proof of purchase (and where possible, photos of the installation) and the heater returned
to the place of purchase.
In the event of a warranty claim, the goods need to be returned to the distributor/retailer for repair/replacement. Contact
Thermofilm Australia Pty Ltd
17 Johnston Court, Dandenong South, Victoria 3175, Australia
Telephone: [phone],
Email: [email protected]