HEATSTRIP Nano THN2000 User manual

Ph: 03 9562 3455 | E: [email protected]
Nano Electric Heater
Product Manual
www.heatstrip.com.au
HEATSTRIP® Nano (THN)

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Innovave, Infra-red Electric Heang Technology
Features & Benets
High Output radiant heat
HEATSTRIP® Nano electric radiant heaters produce radiant heat that travels through the air directly to people and surfaces below – similar
to the heat rays emied by the Sun. Radiant heang is the only viable opon for outdoor or tough indoor sites.
Radiant heat performance – mulple applicaons
The medium temperature output of the HEATSTRIP® Nano is perfect for spot heang of outdoor protected sites and most indoor
applicaons, such as garages, sheds, bathrooms, living rooms, bedrooms, showrooms, restaurants ,warehouse, café etc.
Corrosion protecon
Built from corrosion resistant alloy, it is suitable for use in most applicaons, including dicult corrosive environments such as coastal
areas. For exposed or windy areas, we would recommend the HEATSTRIP Intense or Max ranges.
Mul-Purpose Mounng Opons
The HEATSTRIP® Nano is supplied with exible mounng opons. The standard bracket will allow both ceiling and wall mounng, at
various angles, as well as suspension by chains or wires (Chain/wires not included).
DIY
The THN2000 (2000W) is supplied with a lead and plug, and is therefore ideal for DIY installaons with brackets included.
Element
Carbon lament infra-red heang element provides infrared performance, instant heat.
Warranty
18 month residenal and 12 month commercial warranty.
Material & Design
Anodised alloy casing with a stainless steel grille.
Remote Control funcon
24 hour countdown mer control with 4 heat sengs.

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Specifications - Australia
MODEL POWER
(WATTS) CURRENT (AMPS) DIMENSIONS (mm) WEIGHT (Kg)
LEAD
LENGTH
(mm) PLUG
THN2000 2000 8.3 900 x 130 x 89.5 32000 YES
MODEL
HEATER TYPE Electric radiant, infra-red overheat heater with carbon lament element.
OUTPUT 800 / 1200 / 1600 / 2000 Was
POWER 230-240 Volts Nominal at 50—60 Hertz, Single Phase
CONNECTION 3 Core Cable 2.5mm2
APPROVALS AUSTRALIA / NZ / EU
MOUNTING HEIGHT MINIMUM
RECOMMENDED
MAXIMUM
1.8 m
2.1 m - 2.3 m
2.5m Outdoors and 2.7m Indoors
MOUNTING OPTIONS Suitable for ceiling, wall, and beam mounng as well as suspension by chains & wires
using standard brackets.
PROTECTION RATING IP55 Protecon from water ingress from all direcons
MATERIALS OF CONSTRUCTION Anodised alloy casing with stainless steel grille (304SS)
THN2000

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Spot heang principle
In most outdoor or dicult-to-heat indoor applicaons, there are 2 methods when looking at the quanty of heaters re-
quired.
Opon 1 is to comfort heat the enre area based on the total dimensions of the space, regardless of whether the enre
area is being fully occupied or not.
Opon 2 is to spot heat the high use areas, such as over outdoor tables, BBQ’s, lounges, assembly lines or indoor work-
staons.
Oen it is more praccal and ecient to spot heat these areas. Spot heang will help to reduce the inial capital cost, as
well as the on-going running costs. Spot heang will allow the area to be “zoned”, meaning heang only the areas that are
being used, such as tables in a restaurant or outdoor alfresco area.
The top diagram shows how HEATSTRIP® Nano is recommended to be used directly over a table, while the boom diagram
indicates how to spot heat a large area.
THN2000 over table

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Selection guide
General recommendations for HEATSTRIP® Nano:
Ideal mounting height: 2.1m to 2.3m, and the maximum 2.5m outdoors and 2.7m indoors.
• Ideal mounting location: ceiling mounted, directly above area to be heated (eg. above a table)
Can also be wall mounted and angled downwards. For wall mounting applications, the heating area and radiant footprint is
reduced.
The below table outlines the coverage HEATSTRIP® Nano model (in m2), based on 2 different scenarios.
For example, in an outdoor area that is protected from prevailing winds by walls, café blinds etc, (eg outdoor enclosed)
We do not recommend this model for use in exposed outdoor locations. Use HEATSTRIP Max or Intense range.
This data is based on direct overhead ceiling mounting. If the heaters are wall mounted, the radiant footprint will be reduced.
Above data is based on direct overhead ceiling mounting. If the heaters are wall mounted, the radiant footprint may be re-
duced.
The below diagrams show the approximate heating area for each model, based on both an indoor protected, outdoor en-
closed and outdoor exposed location.
MODEL INDOOR PROTECTED (m2)OUTDOOR ENCLOSED (m2)OUTDOOR EXPOSED
THN2000 8 m2Spot heating (4-5 m2)N/A

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Incorrect Installation Correct Installation
The heating surface must never
be directed toward the ceiling
Installation Requirements
The ideal mounng posion for the HEATSTRIP® Nano is on the ceiling, directly above the area to be heated. If this is not possible,
HEATSTRIP® Nano can be mounted on a wall and angled downwards. In this situaon, ensure the mounng height is in the range of
2.1m to 2.3m.
For ceiling mounng heights more than 2.5m outdoors, we recommend the use of the chains or wires to reduce the height of the
heater to 2.1m—2.3m. This will increase the eecveness of your HEATSTRIP®.
Electrical connecons/GPO’s should not be located at the back of the heater. They should be located outside the physical footprint of
the units to minimize heat build-up behind the units.
The HEATSTRIP® Nano is not suitable for mounng on an incline, along the length.
This Model may be hardwired and connected to an On/O switch. In this situaon, the heater must be installed by a licenced
electrician.

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Installation location — the below diagrams confirm the minimum recommended clearances.
Angled
Wall
Installation
Ceiling
Installation
Angled
Ceiling
Installation
Lights, fans, and sprinklers
must NOT be below heater
Surface
Below
Heater
Lights, fans, and sprinklers
must NOT be below heater
Surface
Below
Heater
Lights, fans, and sprinklers
must NOT be below heater
Surface
Below
Heater
1000mm

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Standard mounng brackets
The HEATSTRIP® Nano comes with a pair of standard mounng brackets. These adjustable brackets allow direct ceiling or wall mount,
and come with pre-set angle opons of parallel, 22.5° and 45°.
The exible standard mounng bracket can be turned 90 degrees to mount onto a beam, it can also be used to suspend with chains.
The brackets need to be mounted onto a secure frame or wall with a minimum distance between the two brackets. The minimum
distance (“B”) is listed on the next page. All dimensions shown below are in (mm).
When compleng the installaon, ensure all screws are ght and unit is secure.
Note: When suspension mounng, chains are not included.
Standard Mounting Bracket
WEIGHT (kg) MATERIALS
0.4 Stainless Steel
110

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MOUNTING
Fix the two mounng brackets to the ceiling or wall in the desired locaon (refer minimum bracket centre chart). Make sure the
method of xing (bolts or screws) will be more than strong enough to support the weight of the heater, allowing for strong winds
and other condions.
• Slide the 2 locking brackets into the groove on the back of the heater. Make sure the pins on the locking bracket are facing the
matching holes in the top mounng bracket.
• Li heater into posion and secure the 2 locking brackets to the mounng brackets using the screws provided. Make sure the 2
pins on the locking bracket engage with the matching holes in the mounng bracket. The pins will allow for both horizontal or
angle mounng as required
• Tighten all screws and ghten the round nut at the top of the bracket, so it locks onto the top part of the mounng bracket.
NOTE: The standard bracket allows for normal or angle mounng of the heater and is suitable for ceiling or wall mounng.
MODEL “B”
MINIMUM DISTANCE (mm)
THN2000 490
Left: Suspension mounting using the standard
mounting brackets
NOTE: Chains or wire not included

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REMOTE CONTROL OPERATION
Remote Control Instructions
1. POWER BUTTON: Turn the heater On/O.
2. UP BUTTON: Increase mer and heat level.
3. DOWN BUTTON: Decrease mer and heat level.
4. HEAT LEVEL BUTTON: Use to adjust the heat levels(L1-L4). Press the Heat Level buon then use the up and down buons
(buons 2 and 3) to increase or decrease the heang level.
5. TIMER BUTTON: To set the mer from 0H-24H, which is the number of hours it will run. 0H will display and then adjust to the
number of hours you would like to set, using the up and down buons(2 and 3).
Note: All HEATSTRIP Nano heaters and their remote controls have the same frequency, so it is possible to control several heaters with
just one remote.
When using the heat levels, the waage may vary between sengs. L1 (800W), L2 (1200W), L3 (1600W) & L4 (2000W).
An isolaon switch is located on the side of the heater. This must be switched to “ON” posion (LED light illuminated) for the heater to
operate.

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Safety
HEATSTRIP® Nano has an IP rang of 55. This means it is safe for water ingress from all direcons. The HEATSTRIP® can be safely hosed
down.
HEATSTRIP® has undergone extensive tesng both in laboratory condions; in Thermolm’s facility in Melbourne and eld trials in
Australia and overseas. It has been this tesng that gives the purchaser the condence of a high quality product.
Independent laboratory tesng has conrmed Thermolm’s full compliance with Australian and other Internaonal Standards. This
includes CE, AS/ANZ, UL/CSE
HEATSTRIP® is Class 1 equipment and must be earthed.
In operaon, this heater is VERY HOT— do not touch any part of the heater while it is turned on. Do not touch any part unl 30 minutes
aer it is turned o.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or intellectual capabilies, or lack
of experience and knowledge, unless they have been given supervision or instrucon concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure they do not play with the appliance.
Do not allow any cables, furnishings, ammable materials or other items come in contact with any surface of the heater.
If installed in wet areas, the heater switches or controls must be located so that they cannot be touched by persons in the bath or
shower.
The heater needs to be installed as per the installaon instrucons paying special aenon to the minimum clearances. The heater
needs to be mounted on a rigid bracket or xing.
The heater must not be mounted immediately below or in front of a socket outlet.
In case of a heater fault or damaged supply lead, the appliance should be returned to the point of purchase for return to Thermolm
for repair.
Maintenance
The HEATSTRIP® is made from durable materials, however regular care and maintenance of your heater will help prolong the life of the
heater.
It is recommended that you hose down the heater and with a so cloth gently wipe the surfaces of the heater with a mild detergent to
remove the built up contaminants from the environment. Then rinse all detergent o the heater.
All chemicals in the atmosphere including cigaree smoke, polluon etc. will tarnish the surface of the heater. In this case, addional
cleaning and maintenance may be required. The cleaning process at least every three months will reduce the amount of build up and
keep it looking as best it can. If the heater is in a corrosive environment eg. salt spray, we recommend that you clean your heater with
a light spray of fresh water every week. Aer cleaning, turn the heater on for 20 minutes to dry any water residue and prevent water
staining.
Before cleaning or inspecon acvity, the heater must be switched o and cooled down completely.
Do not use any abrasive materials or products to clean the heater, this includes solvents, citrus based cleaners or other harsh cleaning
products.
When handling the heater, ensure that your hands are clean or that you use clean gloves as grease or dirt can mark the surface of the
heater.
Do not use high pressure water to clean heaters, light water spray only.

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Warranty Terms & Conditions
The below Warranty Terms and Condions apply for New Zealand and Australia only. For internaonal warranty please refer to
internaonal warranty terms and condions.
Thermolm warrants to the original owner that HEATSTRIP® Nano products will be free from defects in materials and workmanship for
a period of 18 months for residenal applicaons (and 12 months for commercial applicaons) from the date of purchase in
accordance with the following warranty terms and condions.
Provision of this warranty is subject to:
• The HEATSTRIP® product must be installed in accordance with the Installaon Instrucons and relevant electrical standards and
codes.
• The HEATSTRIP® product must be maintained and cleaned according to instrucons detailed in the Installaon Manual.
• There is no warranty expressed or implied with regard to capacity requirements. The selecon of the unit or units depends enrely
upon the system design and capacies as determined by the purchaser.
• The customer has not repaired, opened or altered the product in any unauthorised manner.
• This warranty excludes damage to the product or components arising from circumstances outside the control of Thermolm,
including, but not limited to, where the product is not used for intended purpose; where the product has
been reced in any way; incorrect installaon; incorrect power supply; damaged caused during delivery; misapplicaon, misuse,
abuse, vandalism, lack of maintenance or accident.
• Thermolm’s obligaons under this warranty are limited to repair or replacement at Thermolm’s factory of any components of
the product which Thermolm idenes to its sasfacon to be defecve.
• Transportaon charges involved in return of the product to the Thermolm factory (or any other locaon authorised in wring by
Thermolm) is the sole responsibility of the customer.
• All products are inspected and tested before despatch and are at the risk of the purchaser aer the shipment from the Thermolm
factory, if not delivered by Thermolm to desnaon.
• Discolouraon of the surface may occur aer a period of me, this does not constute a warrantable event.
• Twisng and bending of the heaters may occur, this does not constute a warrantable event.
• No products or components will be supplied in advance of an examinaon of the faulty product or components by Thermolm or
an authorized representave of Thermolm.
• Thermolm does not parcipate in any site related costs or labour expenses incidental to replacement of parts, repairing,
removing, installing, servicing, transportaon or handling of parts to complete products, and assumes no liability on parts repaired
or replaced without wrien authorisaon. Thermolm shall not be liable for any default or delay in performance of its warranty
obligaons caused by any circumstances beyond its control, including, but not limited to, judicial or government restricons,
strikes, res, oods, abnormal weather condions, delayed supply of components.
Should products be determined as damaged on arrival, immediately nofy the transport company of the condion and have them
noted on the freight documents. If damage is discovered aer unpacking, demand immediate inspecon by the transportaon
company and insist that a record of the damage is made on the freight documentaon.
The customer warrants using the product in accordance with:
• Any instrucons provided to it by Thermolm from me to me.
• All government and local regulaons, including but not limited to all relevant electrical, environmental laws and
regulaons governing the installaon, storage, use, handling and maintenance of the goods.
• All necessary and appropriate precauons and safety measures relang to the installaon, storage, use, handling and maintenance
of goods.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entled to a replacement or
refund for a major failure and for compensaon for any other reasonably foreseeable loss or damage.
You are also entled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
All warranty requests for repairs or replacements must be accompanied by a complete “Warranty Claim Form” available
from Thermolm, together with proof of purchase (and where possible, photos of the installaon) and the heater returned
to the place of purchase.
In the event of a warranty claim, the goods need to be returned to the distributor/retailer for repair/replacement. Contact
Thermolm Australia Pty Ltd
17 Johnston Court, Dandenong South, Victoria 3175, Australia
Telephone: [phone],
Email: info@thermolm.com.au