HEATSTRIP Classic User manual

Ph: 03 9562 3455 | E: [email protected]
www.heatstrip.com.au
HEATSTRIP® Classic (THH-A)
Classic (THH-A)
Product Manual

2
There are 5 different ranges within the electric HEATSTRIP® product category. Each has a different temperature rating making
them suited to a variety of applications. Below is a list of some common applications, to assist with the selection of the most
effective and efficient series. This is a general guide only, please refer to the Product Manual for each product, for more
information.
HEATSTRIP® Indoor (THS-A models) is a medium intensity heater used for protected indoor applications only with installation
heights up to 2.5m (THS800A) or 2.7m (all other THS-A models).
HEATSTRIP® Classic (THHA & THHA-R models) is a premium high temperature heater and is primarily used for protected
outdoor areas with an ideal mounting height of 2.3m to 2.5m and maximum mounting height of 2.7m.
HEATSTRIP® Elegance (THE, THER, THE-RA models) is a premium high temperature heater and is primarily used for protected
outdoor areas with an ideal mounting height of 2.3m to 2.5m and maximum mounting height of 2.7m.
HEATSTRIP® Max (THX, THXDCR models) is an ultra high temperature heater used for uncovered or open indoor or outdoor
areas with an ideal mounting height of 2.3 m to 2.7m, and up to a maximum 3.5m for protected indoor applications.
HEATSTRIP® Intense (THY, THYW models) is an instant high temperature heater perfect for any exposed outdoor or indoor
areas with an ideal mounting height of 2.3m to 2.8m, and a maximum of 3m in an outdoor exposed application.
Applicaon THS
THH, THHA,
THE, THER,
THE-RA
THX,
THXDCR THY
Indoor insulated areas: classrooms, oces, bathrooms, wet areas,
drying rooms √√√
Outdoor under cover: café, veranda, pao, balcony ceiling height
2.7m or less √√√
Outdoor under cover: café, veranda, pao, balcony ceiling height
2.7m or more √
Highly exposed outdoor area √√
Indoor open area: warehouse, factory, producon areas, sports
facilies √√√√
Indoor spot heang, above tables, assembly areas √√√
Product Overview
Classic
THHA Elegance
with remote
THE-R
Elegance with
Remote &
App
THE-RA
Intense
THY
Intense
White
THY-W
Classic
With Remote
THHA-R
Elegance
THE
Max DC
With Remote
THXDC-R
Max
THX
March 2022

3
Why choose HEATSTRIP® electric radiant heaters for your outdoor or hard-to-heat indoor area?
Many convenonal pao heaters rely on convecon heang which works by heang the surrounding air to provide comfort. This can
be quite impraccal for outdoor and open-indoor areas as there is typically constant air movement which can easily blow away the
warmed air. Radiant style heaters transfer heat directly to objects through infra-red waves.
While convecon heaters heat the air between objects, radiant heaters directly heat the surface of the objects themselves.
HEATSTRIP® electric radiant heaters are more eecve within an outdoor or uninsulated indoor area because they provide targeted
warmth directly to the people and objects in their path.
Discrete, stylish heang for undercover outdoor and indoor open areas
Using the radiant heang principle, HEATSTRIP® can provide eecve and energy ecient comfort heang for undercover outdoor
and indoor open areas. HEATSTRIP® has successfully enabled many entertainment venues such as restaurants, pubs and clubs to
ulise their outdoor dining areas day and night, through all seasons. Within your workplace or business, HEATSTRIP® can provide
comfort heang for designated outdoor smoking and leisure areas, as well as for workstaon spot heang in factories, warehouses
and showrooms. Within your home, HEATSTRIP® can provide comfort heang for undercover alfresco dining and BBQ area, paos,
verandas, courtyards and balconies.
Subtle, minimalist design
The stylish, slimline black face of the HEATSTRIP® does not emit light or glow when in use, blending elegantly into your décor. Ceiling,
wall and umbrella mounng opons ensure that your valuable oor and table space is not wasted.
Ecient, cost eecve electric heang
The innovave design of the HEATSTRIP® enables comfortable and even heat dispersion from
the heater surface with minimal operang costs.
Design exibility
Four HEATSTRIP® models are available, ensuring the heang requirements of any undercover
outdoor or open indoor area is possible. Brackets for direct ceiling or wall/ceiling angled
mounng are supplied as standard.
Oponal HEATSTRIP® accessories include beam or xed umbrella mount brackets, extension mount brackets,
chain suspension brackets, twin mount brackets and ush mounng enclosures.
Minimal maintenance
The HEATSTRIP® incorporates no internal moving parts ensuring quiet and virtually maintenance free operaon.
Australian Product
Designed, engineered and assembled in Australia the HEATSTRIP® Classic is fully backed by a 24 month residenal warranty, and 12
month commercial warranty.
Stylish design— The Heater that is a Design Feature!
The aracve HEATSTRIP® comes with a standard black face and anodised alloy rear casing.
Easy to use
The standard HEATSTRIP® Classic is controlled by a simple on/o operaon, either when plugged directly into a power point, or hard-
wired via a wall mounted on/o switch. The unit takes approximately 15 minutes to heat up to maximum temperature and
approximately 30 minutes to cool down, depending upon the ambient temperature. Please don’t forget to turn it o.
We recommend installing your HEATSTRIP® with a mer controller to ensure the unit is turned o aer a pre-set me. Thermolm
recommends Model TT-MTM controller, which includes a mer funcon and temperature control funcons.

4
Specifications - Australia
MODEL POWER
(WATTS) CURRENT (AMPS) DIMENSIONS (mm) WEIGHT (Kg)
LEAD
LENGTH
(mm) PLUG
THH1800A 1800 7.5 1104x 165 x 48 61000 YES
THH2400A 2400 10 1364 x 165 x 48 71000 YES
THH3200A 3200 13.3 1774 x 165 x 48 9500 NO
MODEL
HEATER TYPE High intensity electric radiant overhead heater with high surface area
profiled alloy
OUTPUT Refer to model code chart above
POWER 230-240 Volts Nominal at 50—60 Hertz, Single Phase
CONNECTION 3 Core Cable 2.5mm2
APPROVALS AUSTRALIA/NZ
MOUNTING HEIGHT MINIMUM
RECOMMENDED
MAXIMUM
2.1 m
2.3 m to 2.5 m
2.7 m in a fully enclosed outdoor area (For higher
ceiling heights, units can be lowered using optional
bracket kits or refer to the Heatstrip Max range)
MOUNTING OPTIONS Suitable for ceiling, wall, beam, fixed umbrella and recess mounting. Also
available for extension mount using rigid fixing poles and chain mount
bracket.
PROTECTION RATING IP55 Protection from water ingress from all directions
COUNTRY OF MANUFACTURE Australia

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Operating cost comparison
In many instances, patio heaters powered by gas bottles are used as an outdoor heating source. The below
table shows the operational cost comparison between HEATSTRIP® and a bottled gas outdoor heater. Not only
are the hourly running costs considerably less with HEATSTRIP®, but you never have to worry about running out
of gas, no refilling, no unattractive gas bottle to waste space; and HEATSTRIP® actually improves the value of
your property.
Notes:
1. Calculations of hourly running cost for outdoor gas heater is based on $25.00 average to fill a 9kg gas bottle and
average running time of 9 hours. $25.00 / 9 hours = $2.78 per hour
2. Electricity rate of 20.0 cents/kWh
3. All calculations are excluding GST.
1.8kW x 0.20 cents = $0.36 or 36 cents per hour
2.4kW x 0.20 cents = $0.48 or 48 cents per hour
3.2kW x 0.20 cents = $0.64 or 64 cents per hour
Calculations of yearly running cost are based on 180 hours usage
180 hours x $2.78 = $500.40 yearly running cost for outdoor gas heater
180 hours x $0.36 = $64.80 yearly running cost for 1800W HEATSTRIP®
180 hours x $0.48 = $86.40 yearly running cost for 2400W HEATSTRIP®
180 hours x $0.64 cents = $115.20 yearly running cost for 3200W HEATSTRIP®
RUNNING
COST OUTDOOR GAS HEATER
HEATSTRIP® CLASSIC ELECTRIC RADIANT HEATER
THH1800A THH2400A THH3200A
PER HOUR $2.78/hr $0.36/hr $0.48/hr $0.64/hr
PER YEAR $500.40 $64.80 $86.40 $115.20

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Spot heating principle
In most outdoor or difficult-to-heat indoor applications, there are 2 options when looking at the size and quantity
of the heaters required.
Option 1 is to comfort heat the entire area based on the total dimensions of the space, regardless of whether the
entire area is being fully occupied.
Option 2 is to spot heat the high use areas, such as over outdoor tables, BBQ’s, lounges, assembly lines or in-
door workstations.
Often it is more practical and efficient to spot heat high use areas. Spot heating will reduce both the initial capital
cost as well as the ongoing running costs. Spot heating will allow the area to be “zoned”, meaning only the areas
that are being used are heated, such as tables in a restaurant or outdoor alfresco area.
Option 1 and 2 show a comparison between heating an entire area or spot heating over a table.
The bottom layout shows the flexibility of using HEATSTRIP® to provide a comfortable environment, even when
the layout of the area is very unusual.
Opon 1: 6 x THH2400A Opon 2: 2 x THH2400A
BBQ BAR
BAR STORES
DINING TABLE
LOUNGE
Proposed Outdoor Area layout

7
Radiant footprint
HEATSTRIP® electric heaters produce
radiant heat which heats objects rather than
the air. Therefore, it is imperative that
objects to be heated (ie. people), are within
the direct radiant footprint of the heater.
The diagram to the left shows the radiant
footprint of HEATSTRIP® Classic, and is an
approximate guide based on a fully enclosed
outdoor environment.
This diagram shows that the maximum heat
output is found directly under the heater, and
the temperature decreases as you move
away from the heater.
It highlights the importance of maintaining
recommended mounting heights, and if
possible, positioning the heater directly
above the area to be heated.
Note that the temperature is the same for all
4 models, regardless of the wattage.
However, as the size increases and the
length of the unit increases, the radiant
footprint will be longer.
The below diagrams show the approximate heating area for each model, based on both an indoor and outdoor enclosed
environment, with direct overhead mounting.
The radiant footprint is reduced in angled, wall mounted installations.

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Selection guide
General recommendations for HEATSTRIP® Classic:
• Ideal mounting height: 2.3m to 2.5m. Maximum is 2.7m in a fully protected/enclosed outdoor environment.
• Ideal mounting location: ceiling mounted, directly above area to be heated (eg. above a table)
• Based on the radiant footprint of the previous page, for a protected outdoor area, a minimum of 500W/m2 is re-
quired. For indoor spot heating, a minimum heating capacity of 400W/m2 is recommended.
The table below outlines the coverage of each HEATSTRIP® Classic model based on 3 different scenarios with di-
rect overhead mounting. For example, for an outdoor area that is protected from prevailing winds by walls, café blinds etc,
Model THH 1500A will cover 3m2 and Model THH2400A will cover 4.8m2.
For angled wall mounting applications, the coverage is reduced by up to 40%.
MODEL INDOOR PROTECTED (m2)OUTDOOR ENCLOSED (m2)OUTDOOR EXPOSED (m2)
THH 1800A 4.5 3.6 3
THH 2400A 64.8 4
THH 3200A 86.4 5.3

9
Table layout
For the majority of outdoor applicaons, the most eecve method is to spot heat a table or similar area. The diagrams
below provide an easy selecon guide for the approximate model and quanty of heaters required to heat common resi-
denal table sengs.
Selecons are based on HEATSTRIP® Classic being mounted at 2.4m from the oor in a fully enclosed undercover outdoor
area.
1 x THH1800A 1 x THH3200A
1 x THH3200A 2 x THH1800A
2 x THH1800A 2 x THH2400A
4 x THH1800A 2 x THH3200A

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Installation Requirements
The ideal mounting position for the HEATSTRIP® Classic is on the ceiling directly above the area to be heated. If this is
not possible, HEATSTRIP® can be mounted on a wall and angled downwards. In this situation, ensure the mounting height
is in the range of 2.1m to 2.7m and the table is within 2.5m of the wall.
For mounting heights more than 2.7m, we recommend the use of the optional accessories to reduce the height of the
heater to 2.3m—2.5 m. This will increase the effectiveness of your HEATSTRIP®. Refer to the Mounting Accessory section
for more information.
Electrical connections/GPO’s should not be located at the back of the heater. They should be located outside the physical
footprint of the units to minimize heat build-up behind the units.
If the heater is to be mounted on an incline (e.g. vaulted ceiling), ensure the electrical connection is located at the lowest
point of the heater.
Incorrect Installation Correct Installation
The heating surface must never
be directed toward the ceiling

11
Installation location — the diagrams below provide the minimum recommended clearances in mm.
WARNING: This heater is not equipped with a device to control the room temperature. Do not use this
heater in small rooms when they are occupied by persons not capable of leaving the room on their own,
unless constant supervision is provided.
Angled
Wall
Installation
Ceiling
Installation
Angled
Ceiling
Installation
Lights, fans, and sprinklers
must NOT be below heater Surface
Below
Heater
Lights, fans, and sprinklers
must NOT be below heater
Surface
Below
Heater
Lights, fans, and sprinklers
must NOT be below heater
Surface
Below
Heater

12
Mounting options
Installing the HEATSTRIP® Classic is simple and easy using the standard mounting brackets supplied. For other irregular
locations there are range of mounting options available - refer to diagrams below
The HEATSTRIP® Classic can be mounted directly to the ceiling, angled downwards on a wall, fitted flush with the ceiling,
suspended on chains or poles, attached to beams or poles, mounted end-to-end, or 2 units side-by-side together. Refer to the
following pages for more detailed information on each mounting option.

13
Standard mounting brackets
The HEATSTRIP® Classic comes with a pair of standard mounting brackets. These adjustable brackets allow direct ceiling or
wall mount, and come with preset angle options of parallel, 22.5° and 45°.
PART No PACKAGED DIMENSIONS
(mm)
WEIGHT
(kg) MATERIAL
ZBRAK-113S 125 x 150 x 40 0.2 ALLOY
MODEL “X”
MINIMUM DISTANCE (mm)
THH1800A 710
THH2400A 1000
THH3200A 1470

14
SUITABLE FOR
MODELS PART No HOLE CUTOUT DIMENSIONS (mm) OVERALL DIMENSIONS (mm) WEIGHT (kg)
THH 1800A THHAC-010 1160 x 230 1210 x 280 x 125 6
THH 2400A THHAC-011 1420 x 230 1470 x 280 x 125 8
THH 3200A THHAC-012 1830 x 230 1880 x 280 x 125 9
Flush mount enclosure
The Flush Mount Enclosure is an ideal way to neatly install the HEATSTRIP® into a ceiling. They are available for
all HEATSTRIP® Classic models, and are supplied as a one-piece unit suitable for mounting individual heaters.
Flush mounting can be used with plaster or timber lined ceiling materials.
An ideal mounting height is 2.3m-2.5m, with a maximum ceiling height of 2.7m in an outdoor enclosed environment.
Maximum mounting heights should be strictly followed, otherwise the performance of the units may be reduced.
The facia of the enclosure is manufactured from 316 Stainless Steel and the rear casing is black zinc coated steel.
Please refer to the Flush Mount Enclosure Installation Manual for more detailed installation information.

15
HEATSTRIP Wall Mounting Kit - (THHAC-028)
Installation Location - The below diagram outlines the recommended clearances.
Note: The minimum height from the ground to bottom of the bracket is 2.1m, and the maximum height from
the ground to the end of the heater is 2.7m. We recommend a mounting height of 2.3 to 2.5m.
2100mm Min.
DIMENSION (mm) WEIGHT (Kg) MATERIALS
550 (L) x 165 (W) x 250 (H) 3.5 Powder coated Mild Steel
FLOOR
97°
2700mm Max.
Wall mount
HEATSTRIP Classic &
Elegance Models
HEATSTRIP Wall Mounting Kit is an ideal way to install units into hard to mount applications
where wall mounting is preferable to direct overhead mounting, applications include heating
over tables, lounges, work stations etc. These kits are suitable for all HEATSTRIP Elegance
& Classic models.
Instructions:
Fix the wall bracket in the desired location using 6 x 8 mm fasten-
ers that will be more than adequate to safely support the bracket
and the HEATSTRIP unit.
When bracket is installed lift the heater into position passing the
power cord through the hole. Locate the heater so the L bracket fits
into the mounting grove located on the back of the HEATSTRIP.
Position the angle piece into the mounting grove on opposite side
of the heater and secure firmly onto the bracket using the 3 screws
provided.

16
Extension Mount Bracket
The Extension Mount bracket allows HEATSTRIP® Classic units to be lowered from high ceilings using rigid connections. The
brackets are designed to be used with 20mm x 20mm x 1mm tube (SHS), and can be supplied as brackets only for customis-
ing the length of the drop on site, or supplied as a complete kit with brackets, pre-cut poles and connections. The standard
length options as part of the kit are 150mm, 300mm, 600mm, 900mm and 1200mm.
The extension mount brackets utilise components from the standard bracket kit which is supplied with each heater.
*screws to ceiling are not included
PART No DIMENSIONS (mm) WEIGHT
(kg) MATERIALS NOTES
THHAC-005 300 x 20 x 20 0.21 ALLOY Kit Includes 2 x 300mm Extension Poles
THHAC-006 600 x 20 x 20 0.38 ALLOY Kit Includes 2 x 600mm Extension Poles
THHAC-007 900 x 20 x 20 0.55 ALLOY Kit Includes 2 x 900mm Extension Pole
THHAC-008 1200 x 20 x 20 0.71 ALLOY Kit Includes 2 x 1200mm Extension Pole
Standard Bracket
1300
1000
700
400

17
Permanent Umbrella Mounting Guide
HEATSTRIP® Classic heaters can be mounted underneath most commercial
grade, permanent umbrella’s or shade structures. The material must protect
the heater from direct rainfall. All models can be connected to the horizontal
umbrellas struts, using the Pole/Beam mounting kit (THHAC-001).
Quick reference guide for spot heating common permanent umbrella
structure:
12 m2 umbrella area 4 x THH 1800A
16 m2 umbrella area 6 x THH 1800A
This is a guide only. For more detailed information, please contact the umbrel-
la manufacturer, your nearest HEATSTRIP retailer or Thermofilm.

18
Safety
HEATSTRIP® Classic has an IP rating of 55. This means it is safe for water ingress from all directions. The HEATSTRIP®
can be safely hosed down.
HEATSTRIP® has undergone extensive testing both in laboratory conditions, in Thermofilm’s manufacturing facility in
Melbourne and field trials in Australia and overseas. It is this testing that gives the purchaser the confidence of a high
quality product.
Independent laboratory testing has confirmed Thermofilm’s full compliance with Australian and other International
Standards including CE, AS/ANZ, UL/CSA
The heater comes in both plug (1500W, 1800W, 2400W) and hardwired (3200W) versions. In both cases the fixed wiring
must be installed by a licensed electrician in accordance with the relevant wiring regulations.
HEATSTRIP® is Class 1 equipment and must be earthed.
In operation, this heater is VERY HOT— do not touch any part of the heater while it is turned on. Do not touch any part
until 30 minutes after it is turned off.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or intellectual
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use
of the appliance by a person responsible for their safety. Children should be supervised to ensure they do not play with the
appliance.
Do not allow any cables, furnishings, flammable materials or other items come in contact with any surface of the heater.
If installed in wet areas, the heater switches or controls must be located so that they cannot be touched by persons in the
bath or shower.
The heater needs to be installed as per the installation instructions paying special attention to the minimum clearances.
The heater needs to be mounted on a rigid bracket or fixing.
The heater must not be mounted immediately below or in front of a socket outlet.
In case of a heater fault or damaged supply lead, the appliance should be returned to the point of purchase for return to
Thermofilm for repair.
Maintenance
The HEATSTRIP® Classic is made from durable materials, however regular care and maintenance of your heater will help
prolong the life of the heater.
It is recommended that you hose down the heater and with a soft cloth gently wipe the surfaces of the heater with a mild
detergent to remove the built up contaminants from the environment. Then rinse all detergent off the heater.
All chemicals in the atmosphere including cigarette smoke, pollution etc. will tarnish the surface of the heater. In this case,
additional cleaning and maintenance may be required. Carrying out the cleaning process at least every three months will
reduce the amount of build up and keep the Heatstrip in good condition. If the heater is in a corrosive environment eg. salt
spray, we recommend that you clean your heater with a light spray of fresh water every week. After cleaning, turn the
heater on for 20 minutes to dry any water residue and prevent water staining.
Before cleaning or inspection activity, the heater must be switched off and cooled down completely.
Do not use any abrasive materials or products to clean the heater, this includes solvents, citrus based cleaners or other
harsh cleaning products.
When handling the heater, ensure that your hands are clean or that you use clean gloves as grease or dirt can mark the
surface of the heater.
Do not use high pressure water to clean heaters, light water spray only.

19
HEATSTRIP Plug In Remote Controller
The TT-MTR-PLUG has been designed to provide easy remote control timer
functionality to wall socket powered HEATSTRIP® heaters. The unit can
however be used to remotely operate with timer functionality any device pow-
ered by a standard 10A Australian wall socket outlet.
The TT-MTR-PLUG controller consists of a remote control and a plug-in wall
socket timer unit to provide easy wireless timer operation.
Design Features
• The TT-MTR-PLUG provides an easy means of remotely turning on
appliances that are normally permanently connected to a standard
wall socket.
• An easily selected 1 hour, 2 hour and 4 hour timer func-
tion accessible on both the wall unit and remote
• Programmable remote control unit capable of
controlling multiple units.
Specifications:
Remote battery CR2025, 3V, Lithium
Remote range 10m
Wall socket supply 220V — 240V, 50Hz
Max load 10A (2400W)
Standby consumption <1W
Remote frequency 38kHz IR
Approvals Australian Standards AS/NZ
3105, 3112, 3100
Packaged dimensions 140 x 65 x 67
Unit weight

20
HEATSTRIP® Wall Controller with Remote
MODEL MAXIMUM
VOLTAGE (Volts) MAXIMUM CURRENT (Amps) PACKAGED DIMENSIONS (mm) UNIT WEIGHT (kg)
TT-MTM 240 16 150 x 95 x 55 0.3
TT-MTM2 Wall Controller
This controller is a custom designed and manufactured controller for HEATSTRIP heaters. It has been
designed for ease of use and to provide low running costs of your heater. It provides both
temperature control (allowing the user to turn the heat output up or down depending on the ambient
temperature and condions) and a mer for automac heater shut-o operaon.
The mer funcon has 4 sengs: 1 hour, 2 hours, 4 hours or constantly on. This feature is ideal for
applicaons such as BBQ areas, alfresco areas, restaurant dining, assembly line producon etc. When
connuous heat is not required . The mer also reduces the likelihood of heaters being inadvertently
le turned on.
Depending on the ambient temperature there may be a requirement to control the heat output of the
heater. The controller has 3 sengs, they are High, Medium and Low.
The controller allows a combinaon of the mulple mer (1/2/4 hour) and heat
outputs (High/Medium/Low)
Controlling mulple heaters
It is possible to use one wall controller to
control mulple heaters. The wall controller is
rated at 16 Amps and 240 volts.
Remote Pairing
All units operate using the same remote
control frequency, therefore, mulple
wall controllers can be operated using a
single remote control.
The remote will funcon at distances of
over 8m when used in a straight line,
This distance
reduces when used at an angle.