HEATSTRIP THH1500AEU Instruction Manual

R A D I A N T O U T D O O R H E A T E R S
OPERATION, INSTALLATION AND MAINTENANCE MANUAL
HEATSTRIP® Indoor
The heater that is a design f e a ture!
R A D I A N T O U T D O O R H E A T E R S
HEATSTRIP® Design—EUROPE
The heater that is a design f e a ture!
OPERATION, INSTALLATION AND MAINTENANCE MANUAL

R A D I A N T O U T D O O R H E A T E R S
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CONTENTS Rev E Oct1
Product overview ____________________________3
Specifications_______________________________5
Spot heating principle ________________________6
Radiant footprint_____________________________7
Product selection ____________________________8
Table la out ________________________________9
Installation requirements ______________________10
Installation location __________________________11
Mounting options ____________________________12
Standard mounting brackets ___________________13
Flush mount enclosure _______________________14
FME dimensions _________________________15
FME installation clearance dimensions ________16
FME installation instructions ________________17
Pole/beam mounting kit _______________________18
Twin mounting bracket________________________19
End to end mounting bracket___________________20
Suspension mount bracket ____________________21
Extension mount bracket ______________________22
Wall controller w/ remote control ________________23
Wall control installation ____________________24
Safet , Maintenance _________________________25
Warrant __________________________________26

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Product Overview
Why choose Heatstrip
®
electric radiant heaters for your outdoor or hard-to-heat indoor area?
As there is t picall constant air movement in an outdoor or open indoor area, man conventional patio heaters rel on
convection heating which works b heating the surrounding air. This can be quite impractical for these areas, as this
heated air can easil blow awa with natural air movement. Radiant st le heaters transfer heat directl to objects through
infra-red waves.
Whilst convection heaters heat the air in between objects, radiant heaters heat the surface of the objects themselves.
HEATSTRIP
®
electric radiant heaters are more effective within an outdoor or uninsulated indoor area because the
provide targeted warmth directl to the people and objects in their path.
Discrete, stylish heating for undercover outdoor and indoor open areas
Using the radiant heating principle, HEATSTRIP
®
can provide effective and energ efficient comfort heating for undercover
outdoor and indoor open areas. HEATSTRIP
®
has successfull enabled man entertainment venues such as restaurants,
pubs and clubs to utilise their outdoor dining areas da and night, through all seasons. Within our workplace or business,
HEATSTRIP
®
can provide comfort heating for designated outdoor smoking and leisure areas, as well as for workstation
spot heating in factories, warehouses and showrooms. Within our home, HEATSTRIP
®
can provide comfort heating for
undercover alfresco dining and BBQ area, patios, verandas, court ards and balconies.
Subtle, minimalist design
The st lish, slimline black face of the HEATSTRIP
®
does not emit light or glow when in use, blending elegantl into our
décor. Ceiling, wall and umbrella mounting options ensure that our valuable floor and table space is not wasted.
APPLICATION THX THH THS
Indoor insulated areas, classrooms, offices, bathrooms, wet areas, drying rooms X √ √
Outdoor under cover, café, veranda, patio, balcony ceiling height 3m or less X √ X
Outdoor under cover, café, veranda, patio, balcony ceiling height 3m or more √ X X
Highly exposed outdoor area √ X X
Indoor open area, warehouse, factory, production areas, sports facilities √ √ √
Indoor spot heating, above tables, assembly areas √ √ X
There are 3 different series of products within the Heatstrip
®
product categor . Each has a different temperature output,
making them ideal for different applications. Below is a list of some common applications, to assist with the selection of the
most effective and efficient series. This is a general guide onl , please refer to the Product Manual for each product, for
more information.
HEATSTRIP
®
Max (THX models) is an ultra high temperature heater used for uncovered or open areas with a mounting
height of 2.4 m to 3.5m.
HEATSTRIP
®
Design (THH models) is a premium high temperature heater and is primaril used for outdoor rooms where
there is 1,2 3, or 4 enclosed sides, with an ideal mounting height of 2.1 m to 2.7m.
HEATSTRIP
®
Indoor (THS models) is a medium intensit heater used for protected indoor applications.

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Efficient, cost effective electric heating
The innovative design of the HEATSTRIP
®
enables comfortable and even heat dispersion from the surface with minimal
operating costs.
Design flexibility
Three HEATSTRIP
®
models are available, ensuring the heating requirements of an undercover outdoor or open
indoor area is possible. Brackets for direct ceiling or wall/ceiling angled mounting are supplied as standard.
Optional HEATSTRIP
®
accessories include beam or fixed umbrella mount brackets, extension mount brackets,
chain suspension brackets, twin mount brackets and flush mounting enclosures.
Minimal maintenance
The HEATSTRIP
®
incorporates no internal moving parts ensuring quiet and virtuall maintenance free operation.
Australian made
Designed, engineered and assembled in
Australia the HEATSTRIP
®
.
Stylish design— The Heater that is a
Design Feature!
The attractive HEATSTRIP
®
Design comes with
a standard black face and anodised allo rear
casing.
Easy to use
The HEATSTRIP
®
is controlled b a simple on/
off operation, either when plugged directl into a
power point, or hard-wired via a wall mounted
on/off switch. The unit takes approximatel 15
minutes to heat up to maximum temperature and
approximatel 30 minutes to cool down,
depending upon the ambient temperature.
Please don’t forget to turn it off.

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Specifications - Europe
MODEL POWER
(WATTS)
CURRENT
(AMPS)
DIMENSIONS
(mm)
WEIGHT
(Kg)
LEAD LENGTH
(mm)
PLUG
THH1500AUK 1500 6.1 924 x 165 x 48 5 1000 YES
THH2400AUK 2400 9.8 1364 x 165 x 48 6 1000 YES
THH3200A 3200 13.0 1774 x 165 x 48 8 1000 NO
VOLTAGE
(VOLTS)
240
240
240
THH1500AEU 1500 5.9 230 924 x 165 x 48 5 1000 YES
THH2400AEU 2400 12.3 230 1364 x 165 x 48 6 1000 YES
THH3200AEU 3200 12.5 230 1774 x 165 x 48 8 1000 NO
HEATER TYPE High intensit electric radiant overhead heater with high surface area profiled
allo
OUTPUT Refer to model code chart above
POWER 230-240 Volts Nominal at 50—60 Hertz, Single Phase
CONNECTION 3 Core Cable 2.5mm
2
APPROVALS CE
MOUNTING HEIGHT MINIMUM
RECOMMENDED
MAXIMUM
2.1 m
2.3 m to 2.7 m
3.0 m (For higher ceiling heights, units can be lowered
using optional bracket kits or refer to the Heatstrip Max
range)
PROTECTION RATING IP55 Protection from water ingress from all directions
COUNTRY OF MANUFACTURE Australia
MOUNTING OPTIONS Suitable for ceiling, wall, beam, fixed umbrella and recess mounting. Also
available for extension mount using rigid fixing poles and chain mount
bracket.
924
42
172
1364
172
1774
42
172
THH1500AEU
THH2400AEU
THH3200AEU
42

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BAR
BAR STOOLS
DINING TABLE
LOUNGE
BBQ
2 x THH24006 x THH2400
Spot heating principle
In most outdoor or difficult-to-heat indoor applications, therefore are 2 options when looking at the size and quan-
tit of the heater required. Option 1 is to comfort heat the entire area based on the total dimensions of the space,
regarding of whether the entire area is being full occupied. Option 2 is to spot heat the high use areas, such as
over outdoor tables, BBQ’s, lounges, assembl lines or indoor workstation.
Often it is more practical and efficient to spot heat these areas. Spot heating will help to reduce the initial capital
cost, as well as the running costs. Spot heating will allow the area to be “zoned”, meaning heating onl the areas
that are being used, such as tables in a restaurant or outdoor alfresco area.
The top table shows a comparison between spot heating over a table, or heating an entire area.
The bottom table shows the flexibilit of using HEATSTRIP
®
to provide a comfortable environment, even when
the la out of the area is ver unusual.
6 x THH2400AEU 2 x THH2400AEU

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Radiant footprint
HEATSTRIP
®
electric heaters produce radiant heat which heats objects
rather than the air. Therefore, it is imperative that objects to be
heated (ie. people), are within the direct radiant footprint of the
heater.
The diagram to the left shows the radiant footprint of
HEATSTRIP
®
Design, and is an approximate guide
based on a full enclosed, outdoor
environment.
This diagram shows that the maximum
heat output is found directl under the
heater, and the temperature decreases
as ou move awa from the heater.
It highlights the importance of
maintaining recommended mounting
heights, and if possible, positioning the
heater directl above the area to be
heated.
Also, the temperature (ie. surface
temperature) is the same for all 3
models, regardless of the wattage. However, as
the size increases and the length of the unit increases, the radiant footprint will be larger.
The below diagrams show the approximate heating area for each model, based on both an indoor and outdoor enclosed
environment, with direct overhead mounting.
Radiant footprint is reduced in angled, wall mounted applications.
25°C
21°C
800mm STANDING HGT
1170mm SITTING HEIGHT
2400mm MAXIMUM HEIGHT
54°
23°C
1500
1400
2000
2800
3500
2100
1800
THH3200AEU
2600
2100
1400
THH2400AEU
1600
2100
900
THH1500AEU
HEATED AREA
INDOOR SPOT HEATING
2700
2100
1800
THH3200AEU
2000
2100
1400
THH2400AEU
1300
2100
900
THH1500AEU
HEATED AREA
OUTDOOR ENCLOSED AREA

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Selection guide
Prior to selecting the exact model and quantit required for our application, please ensure the correct range of Heatstrip
heaters is being used.
Below is an overview of the Heatstrip options.
HEATSTRIP
®
Max (THX models) is an ultra high temperature heater used for uncovered or open areas with a mounting
height of 2.4 m to 3.5m. Also suitable for difficult indoor environments such as showrooms, production lines, warehouses
etc.
HEATSTRIP
®
Design (THH models) is a premium high temperature heater and is primaril used for outdoor rooms where
there is 1,2 3 or 4 enclosed sides, with an ideal mounting height of 2.1 m to 2.7m. Ideal for hard to heat indoor applica-
tions or moist environments where an IP55 rating is required.
HEATSTRIP
®
Indoor (THS models) is a medium intensit heater used for protected indoor applications, such as sun-
rooms, school classrooms, halls, g mnasiums etc.
General recommendations for HEATSTRIP
®
Design:
• Ideal mounting height: 2.1m to 2.7m. Maximum is 3m in a protected outdoor environment.
• Ideal mounting location: ceiling mounted, directl above area to be heated (eg. above a table)
• Based on the radiant footprint of the previous page, for a protected outdoor area, a minimum of 500W/m2 is re-
quired. For indoor spot heating, a minimum heating capacit of 400W/m2 is recommended.
The below table outlines the coverage of each HEATSTRIP
®
Design model (in m
2
), based on 3 different scenarios,
with direct overhead mounting. For example, for an outdoor area that is protected from prevailing winds b walls, café
blinds etc, Model THH1500AEU will cover 3m
2
and Model THH2400AEU will cover 4.8m
2
.
For angled wall mounting applications, the coverage can be reduced b up to 40%. The maximum heat pro-
jection from the wall is 2m.
MODEL INDOOR PROTECTED (m2) OUTDOOR ENCLOSED (m2) OUTDOOR EXPOSED (m2)
THH1500AEU 3.75 3 2.5
THH2400AEU 6 4.8 4
THH3200AEU 8 6.4 5.3

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THH1500AEU THH2400AEU
THH2400AEU THH3200AEU
2 x THH2400AEU
THH3200AEU
2 x THH3200AEU
THH3200AEU
Table layout
For the majorit of outdoor applications, the most effective method is to spot heat a table or similar area. The below dia-
grams provides an eas selection guide for the approximate model and quantit of heaters required to heat common resi-
dential table settings.
Selections are based on HEATSTRIP
®
Design being mounted at 2.4m from the floor and an undercover full enclosed
outdoor area.

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Installation Requirements
The ideal mounting position for the HEATSTRIP
®.
Design is on the ceiling, directl above the area to be heated. If this is
not possible, HEATSTRIP
®.
can be mounted on a wall and angled downwards. In this situation, ensure the mounting
height is in the range of 2.1m to 2.7m and the table is within 2.5m of the wall.
For mounting heights more than 3m, we recommend the use of the optional accessories to reduce the height of the heater
to 2.3m - 2.7 m. This will increase the effectiveness of our HEATSTRIP
®.
Refer to the Mounting Accessor section for
more information.
Electrical connections/GPO’s should not be located at the back of the heater. The should be located outside the ph sical
footprint of the units to minimize heat build-up behind the units.
If the heater is to be mounted on an incline (eg. Vaulted ceiling), ensure the electrical connection is located at the lowest
point of the heater.
Incorrect Installation Correct Installation
The heating surface must never be directed toward the ceiling
CEILING

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CEILING
FLOOR
Wall
60 Min.
60 Min.
CEILING INSTALLATION
1000 Min.
60 Min.
1000 Min.
2100 Min.
1500 Min.
60 Min.
300 Min.
1000 Min.
2100 Min.
SURFACE BELOW HEATER
1500 Min.
1000 Min.
2100 Min.
CEILING
FLOOR
Wall
SURFACE BELOW HEATER
CEILING
FLOOR
Wall
SURFACE BELOW HEATER
60 Min.
LIGHT, FAN OR SPRINKLER MUST
NOT BE BELOW THE HEATER
LIGHT, FAN OR SPRINKLER MUST
NOT BE BELOW THE HEATER
LIGHT, FAN OR SPRINKLER MUST
NOT BE BELOW THE HEATER
ANGLED WALL INSTALLATION
ANGLED CEILING INSTALLATION
Installation location
the below diagrams confirm the minimum recommended clearances.

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Mounting options
The installation of HEATSTRIP
®
Design is simple and eas with the standard mounting brackets supplied. For
other more challenging locations there are a range of mounting options available - refer to below diagrams.
The HEATSTRIP
®
Design can be mounted directl to the ceiling, angled downwards on a wall, fitted flush with the
ceiling; suspended on chains or poles; attached to beams or poles; mounted end-to-end, or 2 units together.
Refer to the following pages for more detailed information on each mounting option.
STANDARD MOUNTING BRACKETS
INCLUDED IN BOX
FLUSH MOUNT ENCLOSURE
EXTENSION MOUNT KIT WITH POLES
TWIN MOUNT BRACKET
SUSPENSION MOUNT BRACKET
END TO END MOUNTING BRACKET
POLE/BEAM MOUNT BRACKET
CEILING
TWIN MOUNT
BRACKET
STANDARD
BRACKET
EXTENSION
MOUNT
BRACKET
SUSPENSION
MOUNT
BRACKET
BEAM/POLE
MOUNT
BRACKET
FLUSH
MOUNT
ENCLOSURE

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CEILING
PARALLEL 22.5° 45°45° 22.5°
22.5°
45°
WALL
Standard mounting brackets
The HEATSTRIP
®
Design comes with a pair of standard mounting brackets. These adjustable brackets allow direct ceiling
or wall mount, and come with preset angle options of parallel, 22.5° and 45°.
PART No PACKAGED
DIMENSIONS (mm)
WEIGHT (kg)
ZBRAK-103 125 x 150 x 40 0.2
MATERIALS
ALLOY
MODEL “B”
MINIMUM DISTANCE (mm)
THH1500AEU 550
THH2400AEU 1000
THH3200AEU 1470
B
165,5
103
41
100
Ø7

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14
VIEW FROM TOP VIEW FROM UNDERNEATH
Flush mount enclosure
The Flush Mount Enclosure is an ideal wa to neatl install the HEATSTRIP
®
Design into a ceiling. The are
available for all HEATSTRIP
®
Design models, and are supplied as a one-piece unit for mounting of heaters. Flush
mounting can be used with plaster or wood lined or concrete ceiling materials.
An ideal mounting height is 2.5m-2.7m, with a maximum ceiling height of 3.0m in an outdoor enclosed environment.
Maximum mounting heights should be strictl followed, otherwise the performance of the units ma be reduced.
The facia of the enclosure is manufactured from 316 Stainless Steel and the rear casing is black zinc coated steel.
Please refer to the Installation Manual for more detailed installation information.
Safety
Do not allow an cables, furnishings, flammable materials or other items come in contact with an surface of the Flush
Mount Enclosure.
The Flush Mount Enclosure needs to be installed as per the installation instructions pa ing special attention to the
minimum clearances. The heater needs to be mounted on a rigid bracket or fixing.
Maintenance Flush Mount Enclosure
The Flush Mount Enclosure is made from durable materials, however regular care and maintenance of our product
will help prolong its life.
It is recommended that ou wipe down our Flush Mount Enclosure and with a soft cloth gentl wipe the surfaces of
the Flush Mount Enclosure with a mild detergent to remove the built up contaminants from the environment. Then with
a clean cloth ensure all detergent is removed.
All chemicals in the atmosphere including cigarette smoke, pollution etc. will tarnish the surface of the Flush Mount
Enclosure. In this case, additional cleaning and maintenance ma be required. The cleaning process at least ever
three months will reduce the amount of build up and keep it looking as best it can. If the Flush Mount Enclosure is in a
corrosive environment eg. salt spra , we recommend that ou clean the Flush Mount Enclosure ever week.
Before cleanings or inspection activit , the heater must be switched off and cooled down completel .
Do not use an abrasive materials or products to clean the Flush Mount Enclosure, this includes solvents, citrus
based cleaners or other harsh cleaning products.
When handling the Flush Mount Enclosure, ensure that our hands are clean or that ou use clean gloves as grease
or dirt can mark the surface of the heater.
Do not use high pressure water to clean Flush Mount Enclosure. It is not recommended to hose down the Flush
Mount Enclosure and heater as water ma get into the roof cavit .

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15
280 220
"C"
Ø8
170
55
35
125
10
226
280
"B"
"A"
Flush Mount Enclosure
PART No “A” (mm) “B” (mm) “C” (mm)
THHAC-009 1030 974 970
THHAC-011 1470 1414 1410
THHAC-012 1880 1824 1820
SUITABLE FOR
MODELS PART No HOLE CUTOUT
DIMENSIONS (mm)
OVERALL
DIMENSIONS (mm)
WEIGHT
(kg)
THH1500AEU THHAC-009 980 x 230 1030 x 280 x 125 5.5
THH2400AEU THHAC-011 1420 x 230 1470 x 280 x 125 8
THH3200AEU THHAC-012 1830 x 230 1880 x 280 x 125 9

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ROOFING MATERIAL
CONCRETE CEILING
50mm MINIMUM
Flush Mount Enclosure installation clearance dimensions
Shown in the diagrams below are the minimum clearance required for the installation of the lush Mount Enclosure.
It is imperative that all cables, backing materials, insulation and other materials are keep clear of the back and the sides of
the lush Mount Enclosure. The clearance dimensions are the same for all building rated materials.

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HEATER
BRACKET x2
FLUSH MOUNT ENCLOSURE
SIDE OF HOLE
SCREWS, AT EACH END, THERE ARE 6 HOLES
WITH A DIAMETER OF 8mm EACH
ON
OFF
"D"
"D"
Installation instructions
Ensure all minimum clearance requirements are met and the materials used
are compliant to your local building codes.
Before installing the lush Mount Enclosure, ensure the site to be fixed is
fully prepared with the hole cut the correct size and the mounting points se-
curely in place.
STEP 1: Attach the brackets to the
rear of the heater. The dimensions
for the spacing of the brackets is
listed in the table.
STEP 2: Screw the lush Mount
Enclosure into the side of the hole.
NOTE: screws are not included.
STEP 3: If there is no roof access,
connect the heater to the power
source, ensure the power is O .
STEP 4: Lift the heater into the
lush Mount Enclosure ensuring
the brackets are to the side of the
mounts
STEP 5: Push the heater to the left
ensuring the brackets engage in the
mounts. It will then drop in. Shake
the heater to ensure that it is se-
curely mounted.
MODEL “D”
DISTANCE FROM END
TO BRACKET (mm)
THH1500AEU 150
THH2400AEU 370
THH3200AEU 425

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Pole / beam mounting kit
Screws for connection to the beam or pole are not included.
Minimum pole diameter 20mm.
Maximum pole diameter 70mm.
This mounting option is suitable for umbrella struts.
The beam/pole can be placed directl on top of the mounting
bracket. No clearance is required from the top bracket to the
bottom of beam/pole.
PART No PACKAGED
DIMENSIONS (mm)
WEIGHT
(kg)
THHAC-001 150 x 150 x 50 0.5
MATERIALS
316 SS
20 MINIMUM
175 MAXIMUM
BEAM or POLE
BEAM or POLE
SCREWS
(NOT INCLUDED)
SCREWS
(NOT INCLUDED)
BEAM or POLE
SCREWS
(NOT INCLUDED)
TRANSVERSE MOUNTED
WIDE CENTERED MOUNT
NARROW CENTERED MOUNT
OFFSET MOUNT
BEAM or POLE
HEATER
POLE/BEAM MOUNTING BRACKET
HEATER
POLE/BEAM MOUN TING BRACKET
HEATER
POLE/BEAM MOUNTING BRACKET
HEATER
POLE/BEAM MOUNTING BRACKET
20 MINIMUM
POLE
NUT & BOLT (NOT INCLUDED)
NARROW CENTERED MOUNT
HEATER
POLE/BEAM MOUN TING BRACKET
70mm Maximum
42mm MAX.
5mm HARDWARE
The optional Pole/Beam mounting bracket kit can
be used to mount HEATSTRIP
®
Design onto
wooden beams, rafters, poles, umbrellas struts
etc.

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Twin mounting bracket
PART No PACKAGED
DIMENSIONS (mm)
WEIGHT
(kg)
THHAC-016 300 x 50 x 50 0.25
MATERIALS
316 SS
The optional Twin Mount bracket allows for two (2) units of HEATSTRIP
Design to be mounted side-b -side, either in parallel or angled as per the
diagram on the right. This is ideal for applications when a wider heat
coverage is required, or when there is mounting restrictions/limitations
(such as running between 2 rows of tables etc.)
The Twin Mount bracket can also be used with the Extension Mount
bracket and Pole Kit, to lower the units from a high ceiling.

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20
50
End to end mounting bracket
PART No PACKAGAED
DIMENSIONS (mm)
WEIGHT
(kg)
THHAC-017 300 x 150 x 50 0.5
MATERIALS
316 SS
The end to end bracket allows multiple units to be joined in a straight line for maximum heat performance
and aesthetic appeal. This is ideal for applications such as long rows of tables and assembl lines, where a
constant heat coverage is required.
The bracket allows for a 50mm gap between units and an opening for the power connection. As per the dia-
gram below, units should be mounted with the power leads together.
The end to end bracket can be used with either the standard ceiling/wall mount bracket or the extension
bracket & pole kit.