HiBoost Smart Link F15G-5S-BTW User manual

User Manual
Smart Link Series
F10G-5S-BTW
F15G-5S-BTW
F20G-5S-BTW
Boost Your Bars

Table of Contents
Topic
Package Content
Introduction
How it Works?
Pre-Installation Instructions
Signal Supervisor Application Set-Up
Smart Link Installation (Signal Supervisor Application Method)
Smart Link Installation (LCD Display - Manual Method)
Troubleshooting
Authorized Accessories List
FCC and IC Statements
Smart Link Series Technical Specifications
Returns and Warranty Policy
2
3
3
4
5
7
11
13
15
16
18
19
Page
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Package Content
Product Image
Product Name 4K Smart Link 10K Smart Link 15K Smart Link
Model F10G-5S-BTW F15G-5S-BTW F20G-5S-BTW
Indoor Cable 30ft Low-loss HiBoost
200 Cable
30ft Low-loss HiBoost
200 Cable
50ft Low-loss HiBoost
400 Cable
Outdoor Cable 50ft Low-loss HiBoost
200 Cable
50ft Low-loss HiBoost
200 Cable
50ft Low-loss HiBoost
400 Cable
Indoor Antenna Wide-Band Flat Panel Antenna
Outdoor Antenna Wide-Band Directional Panel Antenna
Available Indoor Antenna Expansion Kits
HiBoost Omni
Antenna Kit X X
HiBoost Panel
Antenna Kit X X
2-Way Splitter X X
NOTE: Available accessories can be purchased through your Dealer.
For a list of available accessories please visit www.hiboost.com.
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How Smart Link Booster’s Work
Introduction
Thank you for purchasing HiBoost’s Smart Link Signal Booster. The Smart Link Series
is a collection of precision engineered products that improve cell reception inside
homes and businesses by amplifying incoming and outgoing cell phone signals.
Smart Link technology allows you to monitor the status of your chosen enabled
booster (4K, 10K, and 15K) from your mobile device using our exclusive Signal
Supervisor App.
If you have any issues installing your Smart Link Series product, please contact
HiBoost USA.
[email protected]om
972-870-5666
www.hiboost.com
Warning: Un-authorized antennas, cables, and/or coupling devices are prohibited by
new FCC rules. Please contact FCC for details: 1-888-CALL- FCC.
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Pre-Installation Instruction
The Smart Link booster unit and antennas must be strategically placed in order to
provide maximum coverage for your home or oce.
The Signal Supervisor app allows you to optimize and remotely monitor Smart Link
enabled booster via bluetooth or Wi-Fi.
NOTE: Smart Link enabled boosters must have access to the internet via an active
Wi-Fi connection. If you do not have an active Wi-Fi connection, use the alternate
installation method via Bluetooth. If you have neither, please reference page 12 to the
manual installation method using the LCD display.
A “soft installation” is recommended before you permanently mount any equipment for
your purchased booster system. This technique will simplify the installation
process by allowing you to identify any possible installation issues beforehand.
Initially, you will need to connect all the provided components together in each loca-
tion where the equipment will be installed. The booster system can then be turned on
and tested.
NOTE: Please DO NOT permanently install any equipment or cabling yet.
Professional Installation Tips:
• Completely read the installation manual beforehand.
• Gather all necessary tools, materials, and accessories.
• Perform a “soft installation.”
• Locate the best location for the indoor and outdoor antennas with the
Signal Supervisor App.
• Ensure your indoor and outdoor antenna are well located, for strong
signal performance from your booster.
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Signal Supervisor App Set-Up
Before installing the Signal Supervisor app, please have the booster unit and power
supply nearby. This will make the installation process easier because it allows you to
monitor your booster as you install your outdoor antenna. Make sure that the Bluetooth
feature on your mobile device is enabled before you attempt to pair or “register” your
booster with your mobile device.
NOTE: If you do not have access to the Signal Supervisor application
with bluetooth or Wi-Fi, please review how to manually install the
booster using the LCD Display.
Step 1: Download the Signal Supervisor App
• The application is available for download through Apple’s App Store or
Google Play.
• After installing the Signal Supervisor app, power up the booster in order
to pair your mobile device with the booster.
Step 2: Create a New Account and Log-In
• Launch the app on your mobile device.
The app will ask if you would like to receive notifications. On the lower left-hand corner
of the screen, select New Here? Sign Up!
• Select Choose Server > Select HiBoost Server
• Select Email Address > Enter email address
• Select Send Code > Do this last, skip to the next line
• Select Password > Enter a password
Read and ccept the terms of use at the bottom of the screen.
• Select Send code > An activation code will be sent to your email address.
NOTE: Enter the code within one minute. If you fail to receive a code within one minute,
repeat the procedure by selecting Send code again.
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Step 3: Connect Smart Link Booster to App via Bluetooth and WiFi
• Once you have completed entering the required information on the “Sign
Up” screen, the Sign Up button will change from gray to red. After selecting
Sign Up, the app will open to the home screen. At the bottom of the screen
select Tools > Register Device > Via Bluetooth. You will be prompted with a
list of detected blue tooth devices. Please scroll through the list and find your
bluetooth device. Please find your device by referencing the your serial
numbers on your box.
• Selecting your device from the “Device Connect” screen will take you to
the “Network Settings” screen. At the top, select Wi-Fi before selecting your
network from the list below. Enter your Wi-Fi password when prompted,
then select Join.
• Selecting “Join” will take you to the “Device Settings” screen. Once you
have entered a “Device Name”,“Device Location” and “Device Region”, the
Register button at the bottom of the screen will change from gray to red.
• Select Register. When the device registration is complete the screen will
display “Register Success”.
• Selecting Done will take you to the “Tools” screen/tab. You should now
register, click your device and your booster can be monitored through your
Wi-Fi network.
• Additionally, if you do not have WiFi, you can directly Select Local
Monitoring > Via Bluetooth to local control. (Bluetooth capabilities will
have a limitation of 30ft.)
NOTE: Please see the troubleshooting section of this manual for more information on
making manual adjustments to your booster’s performance.
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Smart Link Installation (Signal Supervisor App Method)
Step 1: Booster Installation
It is very important that you have a working system before permanently mounting your
booster and antennas. The booster is designed for indoor use only and can be wall
mounted with the bracket provided.Connect the flat panel indoor antenna to the boost-
er’s indoor port. Push the antenna connector firmly into the antenna jack on the booster
and turn the connector sleeve in a clockwise direction until it is tight
Step 2: Indoor Antenna Installation
Before permanently installing the entire booster system, please place the connected
indoor antenna in the room you plan to permanently install. The indoor antenna place-
ment can be adjusted later after you have permanently installed the outdoor antenna.
The height above the floor of the indoor antenna can be varied to provide the best per-
formance. A mounting distance of 4 ft to 6 ft above the floor is typical. The indoor anten-
na and the booster need to be separated by a minimum distance of 10 ft. The indoor and
outdoor antennas need to be separated by a minimum distance of no less than 20 ft.
NOTE: Please remember that these two antennas cannot face each other.
(The panel antenna coverage area is a sector and has a tilted angle. The signal is
amplified from the front of the indoor antenna at a horizontal angle of 80 degrees and
vertical angle is 70 degrees. Please choose the best place to install the indoor antenna
as per above instruction.
Key Concepts:
• Indoor antenna location will aect booster performance and signal coverage
•Separate the indoor antenna and booster by a minimum distance of 10 ft
•Separate the indoor and outdoor antenna by a minimum distance of 20 ft
•Do not face indoor and outdoor antennas towards each other
•The booster unit is designed for indoor installation only
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Step 3: Outdoor Antenna Installation
Connect the directional outdoor antenna to the booster’s outdoor port. Push the
antenna connector firmly into the antenna jack on the booster and turn the connector
sleeve in a clockwise direction until it is tight.
After you connect the outdoor antenna, power on the booster and carry the connected
antenna to your roof.
NOTE: Make sure the outlet is not on a switch or dimmer as this will cause the booster
to malfunction.
How to use the Signal Supervisor App
The Signal Supervisor App will help you locate the best location to install the outdoor
antenna. Turn on your application once on your roof.
The outdoor antenna will perform best when it is installed above the highest point
on your roof. Cell signal reception is strongest when the outdoor antenna is in “line of
sight” and pointed directly at the closest cell tower. Please locate the nearest cell phone
tower.
NOTE: To find cell towers located closest to your location, consult the following web-
sites: www.antennasearch.com and www.cellreception.com.
Test several locations on your roof to determine the best location and aim your outdoor
antenna in the best position. The Signal Supervisor app will assist you in reading signal
strength during your tests. It is suggested that you repeat each test at each location, to
ensure that the results are accurate. In some cases, your closest tower may not be ideal
if it is in an area that receives a high volume of trac.
Key Concepts:
• Test several locations on your roof to determine the best location and
aiming
• Repeat your testing to confirm your results
• Installed antenna above highest point on your roof for best performance
• Proper installation of the outdoor antenna is key to the performance of
the booster
• An improperly installed outdoor antenna will degrade coverage inside
your oce or home
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Temporarily fix the outdoor antenna on your roof and point it to the nearest cell tower.
Look at the gain and output power value displayed on the Signal Supervisor App.
Slowly rotate the direction of the antenna until the app shows maximum power. Once
this is achieved, the location and aim of the outdoor antenna is good. The outdoor
antenna receives the strongest signal when the booster’s downlink output power
reaches its highest level in each band.
Go to your App and find the Device Tab > Your Device > Device Detail > RF Control
Parameters. This should take you to a screen that shows dierent bands that individual
carriers operate on below.
NOTE: For the 4K/10K/15K Smart Link Booster is maximum downlink output power is
10/12/12 dBm and maximum gain is 60/65/70 dB.
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