HiBoost Band 5 User manual

User Manual
Dot
Boost Your Bars and Keep You Connected to the World
FOR HOME,OFFICE......
[phone] (M-F from 9 am - 5 pm CST)

Package Content
Introduction
Pre-Installation Instructions
APP Assisted Installation
LED Assisted Installation
Quick Troubleshooting Guide
Technical Specifications
Authorized Accessories List
FCC and IC Statements
Return and Warranty Policies
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02
03
08
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35
36
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39
CONTENTS

Package Content
01
Note: Available accessories can be purchased through HiBoost.com
Warning: Un-authorized antennas, cables, and/or coupling devices are
prohibited by new FCC rules, Please contact FCC for details: 1(888)-CALL-FCC.
HiBoost Dot

Introduction
Thanks again for purchasing HiBoost cell phone Booster. The HiBoost Dot series is a
collection of precision-engineered product that improve cellular reception inside of homes
and businesses by amplifying incoming and outgoing cell phone signals.
HiBoost cell booster's exclusive cloud-based Signal Supervisor mobile application and
LED display allow users to monitor the live status of HiBoost cell phone signal boosters
directly from the LED display or remotely from a mobile device anywhere at any time.
If there are any issues while installing a HiBoost cell phone signal booster, please contact
the HiBoost technical support team through the following options：
Online Support: Create a ticket or chat via Signal Supervisor App
[phone] (M-F from 9 am – 5 pm CST)
[email protected]
www.hiboost.com
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Pre-Installation Instructions
We strongly recommend you to read the user guide completely before you install.
HiBoost Dot booster provides 2 options of booster installation,
APP and LED installation ways are unique methods provided by HiBoost.
1.App Assisted Installation：
FIRST CHOICE From Page 09~23.
It’s more convenient and many work could be done by ONE
person, and the most important is that the obtained signal can
be very precise.
LED lights indicate the gain level and booster status.
2. LED Assisted Installation：
SECOND CHOICE From Page 24~38.
It can achieve the same precise effect as app guidance.
But it may need two people and the installation process is a
little cumbersome.
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The app helps you find the
best signal outside

Then why has HiBoost spent extra big efforts and costs to design app
and LED indicator lights to help you install?
Out of the various reasons, the most important reason is that we would like you, our
valuable client, to get the maximum output power from the booster system in order to get
optimal signal reception for all your mobile devices.
As it is known and a big thanks, FCC makes signal boosters legal in 2014 so that every
body can install and benefit from the signals;
But FCC regulations do limit the gain and output power of all consumer boosters to low
values in order to avoid any interference to the cell towers;
Furthermore FCC stipulates that any improper install should trigger immediately further
reduction of the booster’s already-limited gain and power to protect the towers.
Therefore, you can understand how important you need to find the perfect outside
signal from the tower and how important to squeeze every last gain and power from
the booster, even 1dB more power is so precious when you suffer from no signals.
HiBoost app & LED indicator lights will help you to fine tune the best power and get
as much cover of your spaces.
04

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General Working Principle:
※Please do spend some time to read it fully, as it is crucial to get full bars for your rooms.
Before we start any of the two ways, please allow us to spend 3 pages to make you
understand how the booster system works for you.
How HiBoost booster works
2Booster and
Whip Antenna
The outdoor antenna receives outside
signal from the nearby cell tower and sends
it to HiBoost booster.
The booster amplifies the signal, the whip
antenna receives amplified signal and sends it
throughout your rooms.
Vice versa, inside antenna receives phone signal and sends to the booster,
The booster then amplifies and sends it to outside antenna,
Outside antenna sends signal to the cell tower.
Then you can make phone calls and do internet streaming.

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Working Principle in Formula
Outside
Signal
Outdoor
Antenna Gain
Outdoor
Cable Loss
Booster
Gain
Indoor
Cable Loss
Indoor
Antenna Gain
System
Output Power
Out of the Formula:
Outside Signal: To be received by outdoor antenna from cell tower
Outdoor Antenna Gain: The gain of outdoor antenna
Outdoor Cable Loss: The loss of the outdoor cable
Booster Gain: The actual working gain of the booster
Indoor Cable Loss: The loss of the indoor cable
Indoor Antenna Gain: The gain of indoor antenna
For example:
-65dBm + 11dBi - 4.5dB + 60dB + 2dBi = 3.5dBm (System Output Power)
Since the figures in Black color are fixed when you finish the purchase, thus the RED
figures of
1. Outside Signal
2. Booster Gain will play a vital role in reaching the best output power during the
installation, especially when we know the FCC limits the booster system values.
So the user guide is focused on:
1. Getting the best outside signal.
2. Keeping the maximum booster gain.
=

07
More notes on how to keep the maximum booster gain
※Please note: This separation is not an absolute mandate. The idea is to isolate
the outdoor antenna from the indoor antenna.
1) Increase the distance between the outdoor and indoor antenna, generally the same
vertical distance generates more loss than horizontal, and to follow easily, a Typical
Required Distance Between Outdoor and Indoor Antenna Over 30 feet (10 meters)
horizontal distance or 13 feet (4 meters) vertical distance.
2) Use barriers between the indoor and outdoor antenna.
The loop back from the outdoor antenna to the indoor antenna will reduce the gain, so
the principle to keep the maximum booster gain is to avoid the loop back from the
outdoor antenna to the indoor antenna.

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Flow Chart of App Assisted Installation
Download 3rd Party app
1 2 3
Download “SignalSupervisor”
and connect with booster
Seek best outside signal and
install outdoor antenna
6 5 4
Fix the cables and booster Fine tune indoor antenna
for best coverage and avoid
the loop back
Final test and enjoy the
mobile services
App Assisted Installation
We are going to use 3rd party apps:
To find the cell tower location
To test the signal strength and quality
There are a variety of resources available online: Opensignal,Cell mapper,
Network cell info lite, etc.
Please download them beforehand over Android and / or iOS:
※You can use either of them to your favor. Here we are using
Opensignal and Network Cell Info Lite as first two choices.
Step 1: Download the 3rd Party mobile apps

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Step 2: Download Signal Supervisor app and connect the booster
1) Search “Signal Supervisor” on Google Play/ App Store, or scan the above QR Code
to download.
2) Register on the Signal Supervisor app.
3) Switch on the booster
* The Bluetooth/WiFi antenna is built in, there is no need to connect outdoor or indoor
antennas at this moment.
4) Click “Add Device” to register the booster into the app. And we recommend WiFi
connection because the Bluetooth connection can’t go beyond 30ft.
Download the Signal Supervisor app,
register ID and booster.
1 32 4
6 7 85

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Remark: Due to the phone types and the WiFi router types, there are few cases though
rare that the booster won’t be linked successfully to the SignalSupervisor app, even after
our technical support. In such case:
* Please kindly switch to use LED indicator lights to make your installation smoother and
will have the same result. And Bluetooth/WiFi disconnection won’t influence the booster
working status at all.
* Or please use a different phone or change your WiFi router if you really need the
remote monitoring function
Please contact our tech support and we will see what the best arrangements can be for
you.
Step 3: Look for the Best Outside Signal and Install Outdoor Antenna
The performance of the booster system is heavily dependent on the successful installation of
the outdoor antenna.
3.1 Connect the booster with outdoor antenna
(1) Put the booster near to the location you would like to install in the future, or a place with
power outlet temporarily.
(2) Switch on the booster and make sure the signal supervisor app links with it smoothly.
(3)Connect the 49.2ft cable with the booster’s outdoor port. The booster supports hot plug.
(4) Connect the other side of 49.2ft cable with the outdoor antenna.
Outdoor Antenna Outdoor Cable Booster
32.8ft NM-SMAM
49.2ft SMAM-NM

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Notes:
* It is a must NOT to connect indoor antenna at this moment as it will influence the outside
signal finding.
* Please place the booster outdoor within 30ft to the possible location of outdoor antenna if
there is only Bluetooth connection. This is to ensure the app links to the booster.
Bring your mobile phone with the apps and the outdoor antenna to the location where the
best outside signal can be found. The outdoor antenna is recommended to be at the four
corners or high end of the roof, or attic.
A
B
C
D
3.2 Select the possible location for best outside signal.
The outdoor antenna needs to maintain a clear line of sight with the cell tower. And it is
necessary to avoid the roof or other stuffs from blocking the outdoor antenna.

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3.3 Use 3rd party app to locate the tower(s)
(1)Insert your Detailed address in “Search city” box. (following figure 1)
(2)Enter signal dashboard, and click “CELL TOWERS”. Then zoom in map to find best
one, it will show a blue line with your place which means your cellphone connected
one. (following figure 2&3)
(3)When you find such location, check the strength, test voice and data speed. A good
signal shall not only be strong, but also be clear in voice and fast in data speed.
(following figure 4-6)
Figure 1 Figure 2 Figure 3
Figure 4 Figure 5 Figure 6
Now open “Opensignal”, use it to detect the approximate position of the nearby cell
tower.

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You can also use the “Network Cell Info Lite” to locate the tower and measure the signal
strength before & after install.
The good point of Network Cell Info Lite is that you can see the signal levels.
But it seems to be only available for Android.
Network Cell Info Lite
The signal strength requested by the booster system is as below.
SIGNAL
STRENGTH
3G/1X
4G/LTE
EXCELLENT GOOD FAIR POOR DEAD ZONE
Your signal strength is going to be a
good indicator of how fast you can
download and stream, but for voice,
it’s more like “Can I make a call, or
not?” If you can make a call you
should not care how many bars you
have, as long as the call goes
through and everyone can hear
everyone. Looking at bars is just
going to make you cranky.
The reason to test your internet speed
is to make sure you'll be able to stream
high-bandwidth movies, like those
from Netflix, Hulu, Amazon, and other
providers. If your internet speed is too
slow, you'll get choppy video or
regular buffering.

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3.4 Look for the best location and direction of outdoor antenna
After the tower is located, please pick up outdoor antenna and point to the tower and adjust
its direction precisely
Watch the signal gauge of Signal Supervisor app as it will show the booster’s best output
power when you get the strongest outside signal.
Target: Try to get the highest possible output power for each band and try to make 2-3 gauges
turn green.
1) You can either look at the signal meter value, 10dBm is the best
2) Or you can look at the signal description, Super is the best
Notes: The output power level in the signal meter is the level for the indoor antenna.
• Keep in mind that it is normal for the output values may vary dynamically between 1-3 dB
• To optimize the signal for one carrier, point the outdoor antenna towards the closest cell phone
tower designated to that carrier
• To optimize the signal for more than one carrier, point the outdoor antenna between multiple
towers
• Make sure to slowly turn the antenna while taking the readings so the booster has time to
adjust the reading
• Test and install the antenna at the same height where power outputs and gain values reach
the booster‘s maximum capacity
• If you can’t get a good output power, which is even below poor, most probably the install
will fail. Either please find a new place to find good signal again, or drop the install.
Professional Tips
Fix the outdoor antenna direction when you get the best output power.

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3.5 Fix outdoor antenna
Now install the outdoor antenna firmly
The connector of the cable connection part must be glued with black waterproof tape to
prevent long-term signal drop and reduce signal loss!
Please do take following screen shot for future comparison
during indoor antenna install.
What you are going to be paying attention to here, is the gain
values. If you have interference between your indoor and
outdoor antennas, then the booster will lower the gain and
these values will decrease.
3.6 Reconfirm that the signal on signal gauge is the best!

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Step 4: Install the indoor antenna
4.1 Now it’s turn to install the indoor antenna.
Note: It is better to have two personals at this stage. One can go around to find the
best place for whip antenna. While the other can walk around to make tests all over
to make sure every spot is covered with stable and high quality signal.
Indoor Port
Indoor Whip Antenna
Connect the whip antenna to the Indoor port, and 13 feet lower in elevation, 30
feet separation between indoor whip antenna and outdoor antenna horizontally.
4.2 Connect the indoor antenna with the booster by indoor cable, and switch on the
booster.
Installation modes for Dot
①Desktop

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②Wall mount
Use the brackets in package to install on booster and wall separately.

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2) After finishing the above steps, hold it there, and watch the gain and power on the app’s
signal gauge, they shall keep the same or very nearby with shot taken during outdoor antenna
install. This is to avoid the between outdoor and indoor antennas, please move the indoor
antenna till you get unchanged or slightly changed gain and power. This step is quite crucial for
the booster’s best performance.
Two requests of indoor antenna install
A. Radiation shall be good enough to cover the whole room
B. Loop back shall be avoided
60dB