Hisense U965 User manual

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Hisense U965
User Guide
Manufacturer：
Hisense Communications Co.,Ltd.
Address: 218 Qianwangang Road, Qingdao Economic& Technological Development Zone, Qingdao, China
Importers：
Hisense France SAS
Hisense Iberia, S.L.U
Hisense Italia S.r.l
Hisense South Africa

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Table of Contents
Safety precautions 3
Medical Device 3
Road Safety 4
Power Supply & Charging 4
Specific Absorption Rate (SAR) 5
Compliance 5
1 General Information 5
2 Your phone 8
3 Getting started 9
4 Using the Menu 13
5 Appendix 17
EU Declaration of Conformity (DoC) 19

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Safety precautions
Please read the safety precautions carefully to ensure the correct use of your mobile phone.
Do not disassemble, modify or repair the device or the battery by yourself, otherwise the warranty
will be invalid.
Use only Hisense-approved batteries, chargers, accessories and supplies.
Do not crush, throw, or puncture your mobile phone. Avoid dropping, squeezing, or bending your
mobile phone.
Do not use your mobile phone in a moist environment.
The operating temperature should be 0℃~ +40℃.
Do not expose your device to areas with flammables and explosives.
Do not turn on your mobile phone when it is prohibited to use.
For driving safety, only a passenger can operate the device when the car is in motion, not the driver.
Use a dry soft cloth to clean the device; do not use water, alcohol, detergent or any chemicals.
Please backup any important data in case repairs or other causes may result in data loss.
Do not disconnect the device during memory formatting or file transfer operations, it may cause
program failure or file damage.
Keep the phone, battery and charger out of the reach of children to prevent them from swallowing it
or injuring themselves by accident. Children should only use the device with adult supervision.
Observe all rules and regulations applicable to mobile phones in hospitals and
health care facilities.
Only use the battery and charger included with the product.
To prevent hearing damage, do not listen at high volume levels for long periods.
Do not dispose of used phones or batteries in a household rubbish bin.
The phone shall only be connected to a USB interface of version USB 2.0.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BYAN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Medical Device
Obey all rules or regulations in hospitals and health care facilities.
Your phone contains radios that emit electromagnetic fields. These electromagnetic fields may
interfere with pacemakers or other medical devices.
If you wear a pacemaker, maintain at least 20 cm of separa-tion between your pacemaker and your
phone.
If you suspect your phone is interfering with your pacemaker or any other medical devices, stop using
your phone and consult your physician for information specific to your medi-cal device.
When you perform repetitive activities such as typing or playing games on your phone, you may
experience occasional discomfort in your hands, arms, wrists, shoulders, neck or other parts of your body. If
you experience discomfort, stop using your phone and consult your physician.

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Road Safety
Check local laws and regulations on using phone.
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
Pull off road and park before making or answering a call if driving conditions require so.
RF energy may affect some electronic systems in your vehicle such as car stereos and safety
equipment.
When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless
equipment. It may cause the air bag to fail or cause serious injury due to improper performance.
• If you listen to music, please keep the volume at a reason-able level so that you are aware of your
surroundings. This is of particular importance when near roads.
• Using your phone in some circumstances can distract you and may cause danger. Obey rules that
prohibit or restrict the use of phone or headphones (for example, avoid texting while driving a car or using
headphones while riding a bicycle).
Power Supply & Charging
Charge your phone with the included USB cable and power Adapter. Use of incompatible Adaptor or
cable may cause permanently damage to your phone.
Power Adaptor shall be installed near phone and shall be easily accessible
Using damaged cables or chargers, or charging when mois-ture is present, can cause electric shock.
Power Adaptor is intended for indoor use only.
Power outlet should be readily accessible. The outlet should not be blocked during use.
To fully disconnect the phone from the mains, unplug the AC/DC cable from power outlet.
Power adapters may become warm during normal use, and prolonged contact may cause injury.
Always allow adequate ventilation around power adapters when using them.
The ventilation should not be impeded by covering ventilation openings with items (for example
newspapers, tablecloths, curtains and so on) to avoid overheating and malfunction. Maintain a clearance of
at least 10 cm around the phone.
The phone should be used in a moderate climate.
Do not plug or unplug USB port with wet hands, or it may result in risk of electric shock.
The phone is built with an internal rechargeable battery: do not expose the phone to excessive heat
such as sunshine,fire or the like.
Battery contains materials which are hazardous and harmful to the environment. The battery must be
recycled or disposed of separately from household waste.
Model name
TPA－97050100VU
Input
100-240V~50/60Hz,0.15A
Output
5.0V/1.0A

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Specific Absorption Rate (SAR)
This product was tested and recorded the maximum reported SAR value was 0.537W/kg for head, 1.180W/kg for
body, 1.554 W/kg for Limbs..
The actual SAR level will be much lower than above value since the product has been designed to use the
minimum energy for necessary communication with the base station.
Recommendations for reducing the user’s exposure to radiation
Use your mobile phone in good signal reception conditions, to reduce the amount of radiation received
(especially in underground car parks, on train journeys or in a car, etc.).
Use your phone when it receives the best signal (e.g.: Maximum number of signal strength bars).
Use a hands-free kit.
During calls, keep the phone away from the abdomen of pregnant women and the lower abdomen of
teenagers.
Compliance
This equipment is in compliance with the essential requirements and other relevant provisions of Directive
2014/53/EU.
HARDWARE VERSION:YK737-MB-V3.0
SOFTWARE VERSION: Hisense_U965_00_S01_20180412
Hisense_U965_XX_S01_YYYYMMDD
(XX stands for update market serials number, YYYY stands for update year, MM stands for update month, DD stands for
update date. “YYYYMMDD”start from 20180315) And the update on XXYYYYMMDD will not change the radio
frequency conformance of this product.
GSM900: 880MHz-960MHz ；Max Power：33±1.0dBm
GSM1800: 1710MHz-1880MHz；Max Power：30±1.0dBm
WCDMA B1: 1920MHz-2170MHz；Max Power：23±1.0dBm
WCDMA B8: 880MHz-960MHz；Max Power：23.5±1.0dBm
WIFI:2400MHz-2483.5MHz；EIRP Power：16.5±1.0dBm
Bluetooth:2400MHz-2483.5MHzEIRP Power：9.5dBm
GPS：1575.42±1.023MHz
FM：87.5 MHz-108MHz
1General Information
1.1 Profile
Please read this pamphlet carefully in order to make your phone in perfect condition.
Our company may change this mobile phone without prior written notice and reserves the final right to
interpret the performance of this mobile phone.
Due to different software and network operators, display on your phone may be different, refer to your
phone for details.

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1.2 Safety warning and Attentions
Safety warning
ROAD SAFETY COMES FIRST
Do not use a hand-held phone while driving. Use hands-free fittings when calls are unavoidable while
driving. In some countries, dialing or receiving calls while driving is illegal!
SWITCH OFF IN AIRCRAFT
Wireless devices can cause interference in aircraft. Using a mobile phone in flight is illegal and risky.
Please make sure that your mobile phone is powered off in flight.
SWITCH OFF BEFORE ENTERING RISKYAREAS
Strictly observe the relevant laws, codes, and regulations on the use of mobile phones in risky areas.
Turn off your mobile phone before entering a place susceptible to explosion, such as an oil station, oil tank,
chemical plant or a place where a blasting process is under way.
OBSERVE ALL SPECIAL REGULATIONS
Follow any special regulations in force in any area such as hospitals and always switch off your phone
whenever it is forbidden to use it or, when it may cause interference or danger. Properly use your mobile
phone near medical apparatuses, such as pacemakers, hearing aids and some other electronic medical
devices, as it may cause interference to such apparatuses.
INTERFERENCE
The conversation quality of any mobile phone may be affected by radio interference. An antenna is
built inside the mobile phone and located below the microphone. Do not touch the antenna area during a
conversation, lest that the conversation quality deteriorate.
QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment. Installing or repairing the mobile
phone on your own may bring great danger and violates the warranty rules.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries.
USE SENSIBLY
Use only in a normal and proper manner.
EMERGENCY CALLS
Ensure the phone is switched on and in service, enter the emergency number, e.g. 112, then press the
Dial key. Give your location and state your situation briefly. Do not end the call until told to do so.
Note: Just like all other mobile phones, this mobile phone does not necessarily support all the features
described in this manual due to network or radio transmission problems. Some networks even do not support
the emergency call service. Therefore, do not rely solely on the mobile phone for critical communications
such as first aid. Please consult the local network operator.
Precautions
This mobile phone is well designed with fine art. Please exercise special care when using it. The
following suggestions will help your mobile phone survive the warranty period and extend its service life:
Keep the mobile phone and all its fittings beyond children's reach.
Keep the mobile phone dry. Keep away from rain, moisture, liquid or other substances that may corrode
electronic circuits.
Do not use or store the mobile phone in dusty place, lest that active parts of the mobile phone be damaged.
Do not store the mobile phone in a high-temperature place. High temperature will shorten the life of
electronic circuits and damage the battery and some plastic parts.

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Do not store the mobile phone in a chilly place. Otherwise, moistures will be formed inside the mobile
phone to damage electronic circuits when the mobile phone is moved to a constant temperature place.
Do not throw, knock or shock the mobile phone, as that will destroy the internal circuits and high-precision
components of the mobile phone.

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2Your phone
2.1 Phone overview
2.2 Functions of Keys
The mobile phone provides the following keys:
Power key
Power key situates at the right side of the phone. While using the phone, you can press this key to lock
screen; if you press and hold this key, a phone-options dialog would pop out. Here, you can select to adjust
the profile mode, power off, restart.
Volume key
Volume key situates at the upper side of the power key. You can press it to adjust ring volume.
2.3 Functions of icons
Recent app icon
Touch this icon to access theApps which we recently used ;
Home icon
Touch it to open home screen. If you’re viewing the left or right extended Home screen, touch it can
enter the home screen; Long press this icon to access Google now;
Back icon
Touch this icon to return to the previous screen.

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3Getting started
3.1 Installing the SIM Card and the Battery
SIM cards carries useful information,including your mobile phone number, PIN (Personal Identification
Number), PIN2, PUK (PIN Unlocking Key), PUK2 (PIN2 Unlocking Key), IMSI (International Mobile
Subscriber Identity), network information, contacts data, and short messages data.
Note:After powering off your mobile phone, wait for a few seconds before removing or inserting A SIM card.
Exercise caution when operating A SIM card, as friction or bending will damage the SIM card.
Properly keep the mobile phone and its fittings such as the SIM cards beyond children's reach.
Installation
Hold the power key for a while and select power off.
Take the back cover away. Push the back cover above the battery downward and remove it.
Take the battery away.
Insert the SIM Card into the SIM Card slot lightly with the corner cutting of the card aligning to the
notch of the slot as the small icon guide, till the SIM Card cannot be further pushed in.
With the metallic contacts of the battery facing the metallic contacts in the battery slot, install the
battery.
Note:
The SD card is a miniature object and max expand to 32GB. Keep it out of the reach of children for
fear that children swallow it!
3.2 Charging the Battery
The lithium battery delivered with the mobile phone can be put into use immediately after being
unpacked. A new battery will have maximum performance after the first three full charge/discharge cycles.
Battery level indication:
Your mobile phone can monitor and display the battery state.
Normally the remaining energy of the battery is indicated by the battery level icon at the upper right
corner of the display screen.
When the battery energy is insufficient, the mobile phone prompts "Battery low".
Using a travel adapter:
Install the battery into the mobile phone before charging the battery.
Connect the adapter of the travel charger with the charging slot in the mobile phone. Ensure that the
adapter is fully inserted.
Insert the plug of the travel charger to an appropriate power outlet.
When charging,if the Charging icons display full lattice, it means that the battery have been charged
fully..
The battery icon does no longer flicker when the charging process ends.
Note:Ensure that the plug of the charger, the plug of the headphones, and the plug of the USB cable are
inserted in the right direction. Inserting them in a wrong direction may cause charging failure or other
problems.
Before the charging, ensure that the standard voltage and frequency of the local mains supply match the

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rated voltage and power of the travel charger.
Optimizing battery life
You can extend your battery’s life between charges by turning off features that you don’t need. You can
also monitor how applications and system resources consume battery power.
To guarantee the optimal performance of your battery, please stick to the following rules:
Turn off radios that you aren’t using. If you aren’t using Wi-Fi, Bluetooth, or GPRS, use the Setting
application to turn them off.
Turn down screen brightness and set a shorter screen timeout.
If you don’t need them, turn off automatic syncing for Gmail, Calendar, Contacts, and other
applications.
Note:Touch Settings icon in the main menu interface>Battery .The Battery Use screen lists the
applications that have been using the battery,from greatest to least battery use.The top of the screen displays
the time since you were last connected to a charger, if you’re currently connected to one, how long you were
running on battery power before you connected to a charger.Then each application or service that used
battery power during that time is displayed, in order of the amount of power they used.Touch an application
in the Battery Use screen to learn details about its power consumption. Different applications offer different
kinds of information.
3.3 Linking to the Networks and devices
Your phone can connect to a variety of networks and devices, including mobile networks for voice and
data transmission, Wi-Fi data networks,and Bluetooth devices, such as headsets. You can also connect your
phone to a computer, to transfer files from your phone’s SD card and share your phone’s mobile data
connection via USB.
Connecting to mobile networks
When you assemble your phone with a SIM card,your phone is configured to use your provider’s mobile
networks for voice calls and for transmitting data.
Connecting to Wi-Fi networks
Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 100
meters, depending on the Wi-Fi router and your surroundings.
Touch Settings>Wi-Fi.Check Wi-Fi to turn it on.The phone scans for available Wi-Fi networks and
displays the names of those it finds. Secured networks are indicated with a Lock icon.
Note: If the phone finds a network that you connected to previously, it connects to it.
Touch a network to connect to it.If the network is open, you are prompted to confirm that you want to
connect to that network by touching Connect.If the network is secured, you’re prompted to enter a password
or other credentials.
Connecting to Bluetooth devices
Bluetooth is a short-range wireless communications technology that devices can use to exchange
information over a distance of about 8 meters. The most common Bluetooth devices are headphones for
making calls or listening to music, hands-free kits for cars, and other portable devices, including laptops and
cell phones.
Touch Settings>Bluetooth.Check Bluetooth to turn it on.
You must pair your phone with a device before you can connect to it. Once you pair your phone with a
device, they stay paired unless you un-pair them.
Your phone scans for and displays the IDs of all available Bluetooth devices inrange.If the device you
want to pair with isn’t in the list, make it discoverable.

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Connecting to a computer via USB
You can connect your phone to a computer with a USB cable, to transfer music,pictures, and other files
between your phone’s SD card (or flash memory disk,or phone memory)and the computer.
3.4 Using the touch screen
Touch-screen tips
Touch
To act on items on the screen, such as application and settings icons, to type letters and symbols using
the onscreen keyboard, or to press onscreen buttons, you simply touch them with your finger.
Touch & hold
Touch & hold an item on the screen by touching it and not lifting your finger until an action occurs. For
example, to open a menu for customizing the Home screen, you touch an empty area on the Home screen
until the menu opens.
Drag
Touch & hold an item for a moment and then, without lifting your finger, move your finger on the
screen until you reach the target position.
Swipe or slide
To swipe or slide, you quickly move your finger across the surface of the screen, without pausing when
you first touch it (so you don’t drag an item instead). For example, you slide the screen up or down to scroll
a list.
Lock screen
When Screen lock in Security setting is enabled, press Power key to lock the handset. This helps to
prevent accidental touching of keys and as well as power saving. When Sleep function in Display setting is
enabled, after the handset device has been idle for preset period, the screen will be locked automatically to
save power.
Unlock screen
Press Power key to switch on the handset device. The lock screen appears. Swipe left/right to open
camera/ dialer. Swipe up to unlock screen, and the screen being locked last time will show.
3.5 Using the onscreen keypad
You enter text using the onscreen keyboard. Some applications open the keyboard automatically. In
others, you touch a text field where you want to enter text to open the keyboard.You can also enter text by
speaking instead of by typing.
To enter text
Touch a text field, and the onscreen keyboard opens.Some applications open the keyboard
automatically. In others, you touch a text field where you want to enter text to open the keyboard.
Touch the keys on the keyboard to type.
The characters you’ve entered appear in the text field, with suggestions for the word you are typing
below.
Use the x icon to erase characters to the left of the cursor.
After finishing typing, touch Back icon to close the keyboard.
3.6 Dialing Calls
Dialing a call to a number in the contacts
Touch the Phone icon or the phone application icon on the Home screen, then select the contacts icon.
Swipe or slide upward/downward to pick out the target contact. Then you can touch the dial icon to originate
a call.

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Dialing a call to a number in call log
Touch the Phone icon or the phone application icon on the Home screen, then select the call log tab.
Swipe or slide upward/downward to pick out and touch the target contact. Then you can originate a call.
Answering incoming calls
Drag the Answer icon towards right to answer an incoming call.
Touch the End icon to end the current conversation.
To reject an incoming call, drag the End icon towards left.
Managing multiple calls
If you accept a new call when you’re already on a call, you can drag the Answer icon towards right to
answer the current calls.

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4Using the Menu
4.1 Chrome
Using Chrome browser
Connect the web page to search for information and bookmark
your favorite web pages to access them conveniently.
Tap Chrome
Enter the address field in the search bar, and tap the input method keyboard to go key .You can access
to web pages; moreover, bookmarks, multiple window switching and other functions are supported.
4.2 Calculator
You can use this Calculator to solve simple problems or use its advanced operators to solve more
complex equations.
Enter numbers and arithmetic operators on the basic screen; swipe left to open the advanced screen;
Touch DEL to delete the last number or operator you entered. Touch & hold DEL to delete everything in the
display.
4.3 Calendar
You can open Calendar to view events you’ve created.
Touch the Calendar icon in the main menu interface.Events from each account you’ve added to your
phone and configured to synchronize calendars are displayed in Calendar.
Creating an event
You can use Calendar on your phone to create events. In any calendar view, touch menu icon > new
event to open an event details screen for a new event.
Enter event title, time, and optional additional details about the event. Touch DONE at the right top of
the Event details screen.The event is added to your calendar.
Synchronizing and displaying calendars
When you add a Google Account to your phone that includes a calendar service, and you configure that
account to synchronize calendar events to the phone, the events from that calendar are added and kept up to
date in Calendar on the phone.
Change Calendar settings
You can change the following settings for how Calendar displays event and how it notifies you of
upcoming events. Open a Calendar view, touch menu icon and touch settings.
4.4 Camera
Touch the Camera icon in the main menu interface or on the home screen, camera opens in Landscape
mode, ready to take a picture. In this mode, you can touch the bottom icon to take a photo or record a video.
4.5 Clock
Touch the Clock icon in the main menu interface，Open the clock，you can set the alarm clock, world time,
countdown, timing and other functions
4.6 Contacts
Create contact: Touch add contacts icon in the right down side, fill in the information and save it.
Delete contact:Long press the target contacts. Touch menu icon to select Delete and OK to delete

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contacts.
4.7 Files
You can use Files to view a list of files and applications which you downloaded from the webpage.
4.8 Gmail
You can log in or create new Gmail through this function.
4.9 File Manager
The phone supports the SD card. You can use the File Manager to conveniently manage various
directories and files on the phone and the SD card.
4.10 FM Radio
Please plug in the compatible headphones to the device and then turn on the radio. The headphones
cable can be used as FM Antenna. Please adjust appropriate volume when listening to the radio. Continue to
use higher volume is harmful for your ear.
4.11 Gallery
Both pictures and videos taken by camera or stored in the phone and the SD card can be scanned
through this function.
4.12 Messaging
You can use Messaging to exchange text messages (SMS) and multimedia messages (MMS) with your
friends on their mobile phones.
Sending a message
1. Touch message icon on the home screen and touch add message icon to edit a new message.
2. Enter a contact’s name or call number in the To field. As the information is entered, all matching
contacts appear. Touch a suggested contact or multiple contacts as message recipient(s).
3. Touch Enter message to compose your message. Touch menu icon to insert a quick text.
4. After completing the message, touch Send icon to send your message.
Quick text
Quick text can save your time in editing message with similar format.
1. Touch message icon on the home screen and touch menu item to enter settings.
2. Touch Text Message(SMS) →Insert common phrases
4.13 Music
Music plays audio files that are stored on your phone’s SD card, so before you open Music, you must
copy audio files from your computer onto the SD card.Music supports a wide variety of audio file formats,
so it can play music that you purchase from online stores, music that you copy from your CD collection, and
so on.
Play music
You can listen to music by using the phone’s built-in speaker, through a wired head set,or through a
wireless Bluetooth stereo headset.
Touch a song in your library to listen to it.The Playback screen opens and the song you touched starts to
play. The Playback screen contains several icons that you can touch to control the play back of songs.
4.14 Phone
Touch the phone icon on the Home screen or in main menu interface.Three tabs are listed at the top of
the screen.Click the dial keyboard icon, then you can input phone number to originate a call.

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4.15 Settings
Wireless& Networks
You can use Wireless & Network settings to manage your SIM card, configure and manage
connections to network sand devices by using Wi-Fi. You also can set Bluetooth, data usage, airplane mode,
tethering& portable hotspot, VPN and Cellular networks in this interface.
Connected Device
Can connect bluetooth, projection, printer, USB to realize the corresponding function.
Apps&notifications
You can use the Applications settings to view details about the applications installed on your phone, to
manage their data and force them to stop, to view and control currently running services, and to view
the storage used by applications, etc.
You can manage all applications to send notifications in this interface.
Battery
You can view your battery status, battery level and battery use in this interface.
Display
You can set MiraVision™( to display picture quality optimization) , Brightness level, Adaptive
brightness, Wallpaper, Sleep, Screen saver, Font size, Display size and When device is rotated in this
interface.
Sound
There are system volume, ringtone, other sounds,or you se
Storage
Use the Storage settings to monitor the used and available space on your phone
DuraSpeed
Use the DuraSpeed to foreground APP boosting by restricting background Apps switched off in the list.
Security&location
You can set the parameters about security through this function.
You can choose to lock the screen by sliding, pattern, PIN code, password, etc.
Finger print
You can unlock the fingerprint by fingerprinting. You can add fingerprints of one or more fingers to delete or
unlock the fingerprint
You can turn on Access to my location, set Mode: such as high accuracy, battery saving or device only,
etc. through this function.
User&account
You can share this device with other people by creating additional users in this interface.
You should add account first before using this function.

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Accessibility
You use the Accessibility settings to configure any accessibility plug-ins you have installed on your
phone.
Google
Google service option.
SYSTEM
Language & input
Use the Language &input settings to select the language for the text on your phone and for configuring
the input method.
estures
Use gestures to quickly open the camera.
Date & time
You can use Date & Time settings to set your preferences for how dates are displayed. You can also
use these settings to set your own time and time zone, rather than obtaining the current time from the
network, etc.
Backup
You can backup your data
System update
Can be updated to the latest system.
Reset options
reset your phone in this interface.
About phone
This function enables you to view some phone related information.
4.16 SIM Toolkit
STK service is the tool kit of SIM card. This phone supports the service function .The specific items are
depended by SIM card and network. Service menu will be auto added to the phone menu when supported by
network and SIM card.
4.17 Sound Recorder
Use this function to record audio files. Three function icons at the bottom of the Recorder screen are
corresponding to start recording, play recording and stop recording.

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5Appendix
Appendix 1：Troubleshooting
If you find exceptions when operating the mobile phone, restore the factory settings and then refer to the
following table to solve the problem. If the problem persists, contact the distributor or service provider.
Fault
Cause
Solution
SIM
card
error
The SIM card
is damaged.
Contact your network service provider
The SIM card
is not in
position.
Check the SIM card
The metal
face of the
SIM card is
polluted.
Clean the SIM card with a clean cloth
Poor received
signal quality
Signals are
obstructed.
For instance,
radio waves
cannot be
effectively
transmitted
nearby a high
building or in
a basement.
Move to a place where signals can be effectively transmitted
Line
congestions
occur when
you use the
mobile phone
in high-traffic
hours
Avoid using the mobile phone in high-traffic hours
The mobile
phone cannot
be powered on
The battery
energy is
exhausted.
Charge the battery

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Calls cannot be
dialed
Call barring is
activated
Cancel call barring
The mobile
phone cannot
connect the
network
The SIM card
is invalid
Contact your network service provider
The mobile
phone is not
in a service
area of the
GSM network
Move to the network operator's service area
The signal is
weak
Move to a place where the signal quality is high
The battery
cannot be
charged
The charging
voltage does
not match the
voltage range
indicated on
the charger
Ensure the charging voltage matches the voltage range
indicated on the charger
An improper
charger is
used
Use the charger specially designed for the mobile phone
Poor contact
Ensure the charger plug is in good contact with the mobile
phone

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EU Declaration of Conformity (DoC)
Hereby we,
Name of manufacturer:
Hisense International Co., Ltd.
Address:
Floor 22, Hisense Tower, 17 Donghai Xi Road, Qingdao, 266071, China
Zip code & City:
Qingdao
Telephone number:
[phone]
declare that this DoC is issued under our sole responsibility and that this product:
Product description:
Mobile phone
Type designation(s):
Hisense U965
Trademark:
Hisense
Object of the declaration (further identification of the radio equipment allowing traceability; it may include a
color image for the identification of the radio equipment):
HisenseU965 is a Smartphone which runs an Quad-core CPU and incorporates 2G, 3G, Bluetooth,WiFi,GPS and FM.
is in conformity with the relevant Union harmonization legislation:
Radio Equipment directive: 2014 / 53 / EU
and other Union harmonization legislation where applicable:
with reference to the following standards applied:
Draft ETSI EN 301 489-1 V2.2.0(2017-03)
Final Draft ETSI EN 301 489-9 V2.1.1(2017-03)
Draft ETSI EN 301 489-17 V3.2.0(2017-03)
Draft ETSI EN 301 489-19 V2.1.0(2017-03)
Draft ETSI EN 301 489-52 V1.1.0(2016-11)
ETSI EN 301 511 V12.5.1; ETSI EN 301 908-1 V11.1.1; ETSI EN 301908-2 V11.1.2;
EN 303 413 V1.1.1 (2017-06);ETSIEN 300 328V2.1.1(2016-11); Final Draft EN 303 345 V1.1.7
(2017-03);
EN 50360:2017, EN 50566:2017, EN 62209-1:2016, EN 62209-2:2010, EN 62479:2010
EN 60950-1:2006+A11: 2009+A1: 2010+A12: 2011+A2:2013;
EN 50332-1:2013; EN 50332-2:2013;
EN 55032: 2015, EN 61000-3-2: 2014
EN 61000-3-3: 2013, EN 55035: 2017
The Notified Body CEM with Notified Body number1942performed:
Applicable Modules: B+C
Where applicable:
The issued the EU-type examination certificate.
Description of accessories and components, including software, which allow the radio equipment to operate as intended
and covered by the DoC:
Charger
Brand :Hisense
Model: TPA-97050100VU
Input: 100-240V~, 50/60Hz, 0.15A; Output: 5.0V DC, 1.0A
Battery
Brand :Hisense, Model: LIW38210A; Rating: 2100mAh
USB cable
Micro USB-0.8m
Earphone
1.2m
Software version
Hisense_U965_00_S01_20180412
Hardware Version
YK737-MAIN-V3.0
.…………………………………………………………………………………………………………………………………
Signed for and on behalf of:

20 / 20
Qingdao 12/03/2018 .
Place and date of issue Name, Function, and signature