Home Decorators Collection HAMILTON 257-188-213 User manual

THANK YOU
We appreciate the trust and confidence you have placed in Home Decorators Collection through the purchase of this Hamilton collection
electric fireplace media mantel. We strive to continually create quality products designed to enhance your home. Visit us online to see our
full line of products available for your home improvement needs. Thank you for choosing Home Decorators Collection!
Model # 257-188-213,
# 257-188-213-Y,
# 257-188-81-Y
USE AND CARE GUIDE
HAMILTON COLLECTION: ELECTRIC FIREPLACE MANTEL
Questions, problems, missing parts? Before returning to the store,
call Home Decorators Collection Customer Service
8 a.m. - 7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday
1-800-986-3460
HOMEDEPOT.COM/HOMEDECORATORS
IMPORTANT INSTRUCTIONS
PLEASE READ THIS MANUAL BEFORE INSTALLING AND USING APPLIANCE
WARNING!
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, AN ELECTRICAL SHOCK OR FIRE MAY RESULT
CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
20-10-299 170428
Item # 1002-470-901
# 301491696
# 301685812
# 301491697

2
Table of Contents....................................2
Warranty ..........................................2
Pre-Installation .....................................3
Planning Assembly .................................3
Tools Required ....................................3
Hardware Included .................................3
Package Contents..................................4
Assembly ..........................................5
Care and Cleaning ..................................11
Shelf Weight Capacity ...............................11
Troubleshooting ....................................12
Service Parts ......................................13
Table of Contents
1-YEAR WARRANTY
WHAT IS COVERED
The manufacturer warrants that your new electric replace is free from manufacturing and material defects for a period of one year from
date of purchase, subject to the following conditions and limitations.
This electric replace must be installed and operated at all times in accordance with the instructions furnished with the product. Any
alteration, willful abuse, accident, or misuse of the product shall nullify this warranty. This warranty is non-transferrable, and is made to
the original owner, provided that the purchase was made through an authorized supplier of the manufacturer. This warranty is limited to the
repair or replacement of part(s) found to be defective in material or workmanship, provided that such part(s) have been subjected to normal
conditions of use and service, after said defect is conrmed by the manufacturer’s inspection. The manufacturer may, at its discretion, fully
discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s).
WHAT IS NOT COVERED
Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement,
or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume responsibility for same. Further, the
manufacturer will not be responsible for any incidental, indirect, or consequential damages, except as provided by law.
All other warranties - expressed or implied - with respect to the product, its components and accessories, or any obligations/liabilities on
the part of the manufacturer are hereby expressly excluded. The manufacturer neither assumes, nor authorizes any third party to assume, on
its behalf, any other liabilities with respect to the sale of this product. The warranties as outlined within this document do not apply to
nonmanufacturer accessories used in conjunction with the installation of this product.
This warranty does not cover the lightbulb(s) included with the replace.
This warranty is void if: the replace has been operated in atmospheres contaminated by chlorine, uorine, or other damaging chemicals;
the replace is subjected to prolonged periods of dampness or condensation; the replace is altered, willfully abused, damaged by accident,
or misused in any way.
If warranty service is needed, contact the Customer Service Team at 1-800-986-3460 from 8 a.m. - 7 p.m., EST, Monday-Friday,
9 a.m. - 6 p.m., EST, Saturday or visit www.homedepot.com/homedecorators.
Make sure you have your warranty, your sales receipt, and the model/serial number of your product.
DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
Warranty

3
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance
VVV
PLANNING ASSEMBLY
Before you begin assembly, locate the instructions and hardware. Compare all parts with the Hardware Included and Package Contents
lists. Be sure you have all the parts and can identify them. A helping hand is always good. Assemble your mantel with an adult assistant if
possible. Some pieces are heavy and will need to be held by a helper. Assembly time will take approximately 30-60 minutes.
Before assembly, use scissors to unwrap the parts from the packaging. Do not use a box cutter or exacto-knife, as you may cut into the
mantel pieces inside the box and damage the nish. Check for the red hardware bag located inside the packaging. Do not discard any
pieces. Use an appropriate screwdriver to insert and tighten all screws.
TOOLS REQUIRED
Safety goggles Phillips
screwdriver
HARDWARE INCLUDED
NOTE: Hardware not shown to actual size.
Pre-Installation
AA BB CC DD EE FF
Part Description Quantity
AA Bolt 22
BB Short Connector 4
CC Dowel 6
DD Long Bolt 4
EE Washer 4
FF Back Panel Screw 17

4
PACKAGE CONTENTS
Part Description Quantity
A Top Panel 1
B Base Panel 1
C Left Side Panel & Door 1
D Right Side Panel & Door 1
E Left Inner Panel 1
F Right Inner Panel 1
G Media Shelf 1
Part Description Quantity
H Left Front Panel 1
J Right Front Panel 1
K Top Front Panel 1
L Back Panel 1
M Firebox (25-900-003) 1
N Remote Control 1
O Button Cell Battery 1
Pre-Installation (continued)
O
NM
A
E
C
B
H
K
GD
J
FL

5
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance
Assembly
1
Install the side panels and doors
□Locate the base (B) and the left and right side panel and doors
(C & D) and place on a soft surface to protect the nish.
□Line up and insert the connectors on the left side panel and door
(C) with the holes in the base (B) as indicated.
□Attach the left side panel and door (C) to the base (B) by inserting
two bolts (AA) into the holes in the connector in the left side
panel and door (C). Turn the bolts (AA) clockwise to tighten. Do
not strip the bolts (AA) by overtightening.
□Repeat this process on the right side panel and door (D).
2
Assemble the front panels
□Insert four wood dowels (CC) in the unthreaded holes of the left
and right front panels (H & J).
□Locate the top front panel (K). Line up the wood dowels (CC) in
the left and right front panels (H & J) with the unthreaded holes
in the top front panel (K).
□Push the panels together rmly until ush.
AA
CC
B
C
H
J
K
D

6
Assembly (continued)
4
Attach the top
□Locate the top (A) and place on a soft surface to protect
the nish.
□Insert two wood dowels (CC) in the unthreaded holes in the
top of the left and right front panels (H & J).
□Line up the unthreaded holes in the top (A) with the dowels
in the top of the left and right front panels (H & J).
□Line up and insert the connectors on the top of the left and
right side panel and doors (C & D) with the holes in the top
(A) as indicated.
□Attach the top (A) to the mantel assembly by inserting
four bolts (AA) into the holes in the connector in the left
and right side panels and doors (C & D). Turn the bolts
(AA) clockwise to tighten. Do not strip the bolts (AA) by
overtightening.
3
Attach the front panels
□Line up and insert the connectors on the front panel
assembly with the holes in the base (B) as indicated.
□Attach the front panel assembly to the base (B) by inserting
two bolts (AA) into the holes in the connectors in the left
and right front panels (H & J). Turn the bolts (AA) clockwise
to tighten. Do not strip the bolts (AA) by overtightening.
B
A
H
H
J
J
C
D
AA
AA
CC

7
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance
Assembly (continued)
5
Attach the short connectors
□Locate the media shelf (G) and place it on a soft surface to
protect the nish.
□Insert 4 short connectors (BB) into the unthreaded holes in the
media shelf (G).
□Attach the short connectors (BB) to the media shelf (G)
by inserting four bolts (AA) through the holes in the short
connectors (BB) into the media shelf (G). Turn the bolts
(AA) clockwise to tighten. Do not strip the bolts (AA) by
overtightening.
6 Assemble the media shelf
□Locate the left and right inner panels (E & F).
□Line up the short connectors (BB) in the media shelf (G) with
the holes in the left inner panel (E).
□Attach the left inner panel (E) to the media shelf (G) by
inserting two bolts (AA) into the holes in the short connectors
(BB) in the media shelf (G). Turn the bolts (AA) clockwise to
tighten. Do not strip the bolts (AA) by overtightening.
□Repeat this process to attach the right inner panel (F).
G
G
E
F
AA
AA
BB
BB

8
Assembly (continued)
8
Attach the back panel
□Locate the back panel (L) and line it up to the back of the
media console with the nished side facing in.
□Insert and tighten 17 back panel screws (FF) to attach the
back panel (L) to the mantel assembly.
7
Attach the media shelf
□Line up and insert the connectors on the left and right
inside panels (E & F) and the media shelf (G) with the holes
in the front panel assembly as indicated.
□Line up the unthreaded holes in the top of the media shelf
assembly to the holes in the top (A) and insert four long
bolts (DD) through four washers (EE). Turn the long bolts
(DD) clockwise to tighten. Do not strip the long bolts (DD)
by overtightening.
□Insert bolts (AA) into the holes in the connectors on the
left and right inside panels (E & F) and the media shelf (G).
Turn the bolts (AA) clockwise to attach the media shelf
assembly to the front panel assembly. Do not strip the
bolts (AA) by overtightening.
A
F
L
G
E
DD
FF
AA
EE

9
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance
Assembly (continued)
9
Adjust the doors
□If necessary, use a phillips head screwdriver to adjust the
position of the left and right doors by turning the hinge screws
where indicated.
10 Insert the rebox
□Locate the rebox (M).
□Open the doors to reveal the rebox cavity in the cabinet.
Insert the rebox through the front opening.
M

10
Assembly (continued)
11 Attaching the rebox
□Push the rebox back through the front opening until the
metal trim of the rebox (M) is ush with the cabinet.
□Once the rebox is in position attach the two mounting
brackets included with the rebox (M) by inserting and
tightening four screws through the mounting brackets into
the rebox (M) and the base (B).
□Do not strip the screws by overtightening. M
B

11
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance
Care & Cleaning
Shelf Weight Capacity
□Always turn the heater OFF and unplug the power cord from the outlet before cleaning.
□Cleaning of the control panel, located in the upper right-hand corner of the fireplace behind the sliding control
panel cover, is to be done only using a soft cloth, slightly dampened in water (if needed, a small amount of dish
soap can be added to the water) and dried using a clean, dry soft cloth. Cleaning of the screen diffuser is to be
done using only water and a lint free cloth. DO NOT use any abrasive materials on the controls and the diffusing
screen.
95 lbs (43.1 kg)
50 lbs (22.7 kg)

12
Troubleshooting
Problem Possible Cause Solution
The replace does
not operate.
The power light is ON but
the ame effect is not
visible.
There is excessive noise
when the heater is
operating.
The heater is not
operating.
□The replace is not plugged in.
□A circuit breaker is tripped or a
fuse blown.
□The ON/OFF switch is defective.
□There is loose wiring.
□The replace is not operating
correctly.
□LED strip is not functioning.
□There is loose wiring.
□The blower is dirty or clogged.
□The heater assembly is defective.
□The heater is not operating
correctly.
□The heater switch is defective.
□The heater assembly is defective.
□There is loose wiring.
□The vents are dirty or clogged.
□Make sure the replace is plugged in
to a standard 120V outlet.
□Check additional appliances on the
circuit; ideally the replace should be
on a dedicated 15-amp circuit.
□Call customer service.
□Call customer service.
□Refer to the operating instructions.
□Call customer service.
□Call customer service.
□Refer to Maintenance of Motors in the Care and
Maintenance section of the rebox manual.
□Call customer service.
□Refer to the operating instructions.
□Call customer service.
□Call customer service.
□Call customer service.
□Unplug the unit. Clear the vent area
of dust and debris. Wait ten minutes,
plug the unit in again and turn on the
heater.
If you have any questions regarding the product, please call Home Depot Customer Service, 1-800-986-3460, 8 a.m. – 7 p.m. EST,
Monday – Friday, 9 a.m. - 6 p.m., EST, Saturday.
The power light is ON but
the ember bed ame is not
ickering.
□LED strip is not functioning.
□There is loose wiring.
There is excessive noise
when the ame is ON but the
heater is OFF.
□The rotating ame reector shaft is
rubbing against the housing.
□The ame reector shaft motor is
defective.
□Open the back of the rebox and reposition the ame
reector shaft. Turn off the unit prior to servicing.
□Call customer service.
□Call customer service.
□Call customer service.

13
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance
Service Parts
Part Description Quantity Model
257-188-213
257-188-213-Y
Aged Indigo
Part Number
A Top Panel 1 20-06-682
B Base Panel 1 20-06-683
C Left Side Panel & Door 1 20-06-684
D Right Side Panel & Door 1 20-06-685
E Left Inner Panel 1 20-06-686
F Right Inner Panel 1 20-06-687
G Media Shelf 1 20-06-688
H Left Front Panel 1 20-06-689
J Right Front Panel 1 20-06-690
K Top Front Panel 1 20-06-691
L Back Panel 1 20-06-692
Hardware 1 20-09-574
Part Description Quantity Model
257-188-81-Y
Aged White
Part Number
A Top Panel 1 20-06-693
B Base Panel 1 20-06-694
C Left Side Panel & Door 1 20-06-695
D Right Side Panel & Door 1 20-06-696
E Left Inner Panel 1 20-06-697
F Right Inner Panel 1 20-06-698
G Media Shelf 1 20-06-699
H Left Front Panel 1 20-06-700
J Right Front Panel 1 20-06-701
K Top Front Panel 1 20-06-702
L Back Panel 1 20-06-703
Hardware 1 20-09-574
A
E
C
B
H
K
GD
J
FL

Questions, problems, missing parts? Before returning to the store,
call Home Decorators Collection Customer Service
8 a.m. - 7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday
1-800-986-3460
HOMEDEPOT.COM/HOMEDECORATORS
Retain this manual for future use.
Printed in China
Manufactured by: GHP Group, Inc. • 6440 W. Howard St. • Niles, IL 60714-3302

GRACIAS
Apreciamos la confianza depositada en Home Decorators Collection por medio de la compra de esta chimenea eléctrica con repisa. Nos
esforzamos para crear continuamente productos de calidad diseñados para mejorar su hogar. Visítenos en internet para ver nuestra línea
completa de productos disponibles para el mejoramiento de su hogar. ¡Gracias por elegir Home Decorators Collection!
Núm. de modelo # 257-188-213,
# 257-188-213-Y,
# 257-188-81-Y
GUÍA DE USO Y CUIDADO
COLECCIÓN HAMILTON: CHIMENEA ELÉCTRICA
¿Preguntas, problemas o partes faltantes? Antes de regresar a la tienda,
llame al servicio de atención al cliente de Home Decorators Collection
8 a.m. - 7 p.m., Hora del Este de lunes a viernes, 9 a.m. - 6 p.m., Hora del Este de Sábado
1-800-986-3460
HOMEDEPOT.COM/HOMEDECORATORS
INSTRUCCIONES IMPORTANTES
POR FAVOR, LEA ESTE MANUAL ANTES DE LA INSTALACIÓN Y USO DEL DISPOSITIVO
¡ADVERTENCIA!
SI LA INFORMACIÓN EN ESTE MANUAL NO SE SIGUE CON EXACTITUD, PUEDE RESULTAR UN CHOQUE ELÉCTRICO O INCENDIO
OCASIONANDO DAÑOS A LA PROPIEDAD, LESIONES PERSONALES O LA MUERTE.
INSTALADOR: Deje este manual con el dispositivo.
CONSUMIDOR: Conserve este manual para uso futuro.
20-10-299 170426
Núm. de artículo # 1002-470-901
# 301491696
# 301685812
# 301491697

16
Tabla de contenido .................................16
Garantía ..........................................16
Pre-ensamblaje ....................................17
Planicación del ensamblaje ........................17
Herramientas requeridas ...........................17
Piezas incluidas ..................................17
Contenido del paquete .............................18
Ensamblaje .......................................19
Cuidado y limpieza .................................25
Capacidad de carga de la repisa .......................25
Resolución de fallas ................................26
Piezas de servicio ..................................27
Tabla de contenido
GARANTÍA DE 1 AÑO
LO QUE ESTÁ CUBIERTO
El fabricante garantiza que su nueva chimenea eléctrica está libre de defectos de fabricación y materiales por un periodo de un año a partir
de la fecha de compra, sujeto a las siguientes condiciones y limitaciones.
Esta chimenea eléctrica debe ser instalada y operada en todo momento de acuerdo con las instrucciones proporcionadas con el producto.
Cualquier alteración, abuso intencionado, accidente o mal uso del producto anulará esta garantía. Esta garantía es intransferible y es hecha
al propietario original, siempre que la compra fue hecha mediante un proveedor autorizado del fabricante. Esta garantía está limitada a la
reparación o reemplazo de pieza(s) que se encuentren defectuosas en materiales o mano de obra, siempre que tal(es) pieza(s) hayan estado
sujetas a condiciones normales de uso y servicio, luego de que dicho defecto sea conrmado por la inspección de fabricante. El fabricante
puede, a su discreción, liberar de todas las obligaciones, con respecto a esta garantía mediante el reembolso del precio al por mayor de la(s)
pieza(s) defectuosa(s).
LO QUE NO ESTÁ CUBIERTO
Cualquier instalación, trabajo, construcción, transporte u otros costos/gastos que surjan de pieza(s) defectuosa(s), reparación, reemplazo u
otra cosa similar, no será cubierta por esta garantía y tampoco el fabricante asumirá responsabilidad por lo mismo. Además, el fabricante no
será responsable de ningún daño incidental, indirecto o consecuente, excepto como lo establezca la ley.
Todas las otras garantías, expresas o implícitas, con respecto al producto, sus componentes y accesorios, o cualquier obligación/
responsabilidad civil sobre la pieza del fabricante, por la presente se excluyen expresamente. El fabricante tampoco asume, ni autoriza a
ninguna tercera parte a asumir, en su nombre, cualquier otra responsabilidad civil con respecto a la venta de este producto. Las garantías
como están descritas dentro de este documento, no aplican a accesorios que no son del fabricante usadas junto con la instalación de este
producto.
Esta garantía no cubre la(s) bombilla(s) incluidas con la chimenea.
Esta garantía no tiene validez si: la chimenea ha sido operada en atmósferas contaminadas con cloro, úor u otro químico dañino; la
chimenea está sujeta a periodos prolongados de humedad o condensación; la chimenea es alterada, maltratada intencionalmente, dañada
por accidente o usada incorrectamente en cualquier manera.
Si se necesita servicio de garantía, póngase en contacto con el Equipo de Servicio al Cliente llamando 1-800-986-3460, 8 a.m. - 7 p.m., Hora
del Este de lunes a viernes, 9 a.m. - 6 p.m., Hora del Este de Sábado o visite www.homedepot.com/homedecorators.
Asegúrese de tener su garantía, su recibo de venta y el número de modelo/serie de su producto.
NO INTENTE HACER TRABAJO DE SERVICIO USTED MISMO.
Garantía

17
HOMEDEPOT.COM/HOMEDECORATORS
Favor contactar al 1-800-986-3460 para mayor asistencia.
VVV
PLANIFICACION DEL ENSAMBLAJE
Antes de iniciar el ensamblaje localice las instrucciones y las piezas. Compare todas las piezas con la lista de piezas incluidas y contenido
del embalaje. Asegúrese de tener todas las piezas y de que pueda identicarlas. Siempre es bueno contar con ayuda. Ensámblelo con asis-
tencia de una persona adulta si es posible. Algunas piezas son pesadas y necesitará ayuda. El tiempo de ensamblaje se estima entre 30-60
minutos.
Antes de ensamblar, utilice tijeras para sacar las piezas del embalaje. No utilice una navaja o cuchillo exacto, ya que podría cortar las piezas
dentro de la caja y dañar el acabado. Busque la bolsa roja de herramientas situada en el interior del empaque. No deseche ninguna pieza.
Utilice un destornillador apropiado para insertar y ajustar todos los tornillos.
HERRAMIENTAS REQUERIDAS
Gafas de
seguridad
Desarmador
Phillips
PIEZAS INCLUÍDAS
NOTA: Las herramientas son no mostradas en su tamaño real.
Pre-ensamblaje
AA BB CC DD EE FF
Part Description Quantity
AA Tornillo 22
BB Conector corto 4
CC Espiga 6
DD Perno largo 4
EE Lavadora 4
FF Tornillo del panel trasero 17

18
Pre-ensamblaje (continuación)
CONTENIDO DEL PAQUETE
Pieza Descripción Cantidad
A Panel superior 1
B Panel de base 1
C Panel lateral izquierdo y puerta 1
D Panel lateral derecho y puerta 1
E Panel interior izquierdo 1
F Panel interior derecho 1
G Repisa multimedia 1
Pieza Descripción Cantidad
H Panel frontal izquierdo 1
J Panel frontal derecho 1
K Panel frontal superior 1
L Panel trasero 1
M Cámara de combustión (25-900-003) 1
N Control remoto 1
O Pila de botón 1
O
NM
A
E
C
B
H
K
GD
J
FL

19
HOMEDEPOT.COM/HOMEDECORATORS
Favor contactar al 1-800-986-3460 para mayor asistencia.
Ensamblaje
1
Instale los paneles y puertas laterales
□Localice la base (B), y los paneles laterales izquierdo y derecho
y puertas (C y D), y colóquelos sobre una supercie suave para
proteger el acabado.
□Alinee e inserte los conectores en el panel lateral izquierdo y
puerta (C) con los oricios en la base (B), según se indica.
□Una el panel lateral izquierdo y puerta (C) a la base (B) insertando
dos pernos (AA) dentro de los oricios en el conector en el panel
lateral izquierdo y puerta (C). Gire los pernos (AA) en el sentido
de las agujas del reloj para apretarlos. No apriete los pernos (AA)
en exceso ya que podría dañarlos.
□Repita este proceso con el panel lateral derecho y puerta (D).
2
Ensamble los paneles frontales
□Inserte cuatro espigas de madera (CC) dentro de los oricios no
roscados en los paneles frontales izquierdo y derecho (H y J).
□Localice el panel frontal superior (K). Alinee las espigas de
madera (CC) en los paneles frontales izquierdo y derecho (H y
J) con los agujeros no roscados en el panel frontal superior (K).
□Empuje los paneles uno contra el otro rmemente hasta que
estén al ras.
AA
CC
B
C
H
J
K
D

20
Ensamblaje (continuación)
4
Una el tope
□Localice el tope (A) y colóquelo sobre una supercie suave
para proteger el acabado.
□Inserte dos espigas de madera (CC) en los oricios no
roscados en la parte superior de los paneles frontales
izquierdo y derecho (H y J).
□Alinee los oricios no roscados en el tope (A) con las
espigas en la parte superior de los paneles frontales
izquierdo y derecho (H y J).
□Alinee e inserte los conectores en la parte superior de los
paneles laterales izquierdo y derecho y puertas (C y D) con
los oricios en el tope (A), según se indica.
□Una el tope (A) al ensamblaje de la repisa insertando
cuatro pernos (AA) dentro de los oricios en el conector en
los paneles laterales izquierdo y derecho y puertas (C y D).
Gire los pernos (AA) en el sentido de las agujas del reloj
para apretarlos. No apriete los pernos (AA) en exceso ya
que podría dañarlos.
3
Una los paneles frontales
□Alinee e inserte los conectores en el ensamblaje del panel
frontal con los oricios en la base (B), según se indica.
□Una el ensamblaje del panel frontal a la base (B)
insertando dos pernos (AA) dentro de los oricios en los
conectores en los paneles frontales izquierdo y derecho
(H y J). Gire los pernos (AA) en el sentido de las agujas del
reloj para apretarlos. No apriete los pernos (AA) en exceso
ya que podría dañarlos.
B
A
H
H
J
J
C
D
AA
AA
CC