Honeywell Lyric Product information sheet

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User
Reference Guide
Ref: LCP500-L/LCP500-LC
800-18078 11/15 Rev. F

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IMPORTANT!
PROPER INTRUSION PROTECTION
For proper intrusion coverage, sensors should be located at every possible point of entry to a home or
commercial premises. This would include any skylights that may be present, and the upper windows in a
multi-level building.
In addition, we recommend that radio backup be used in a security system so that alarm signals can still be
sent to the Central Monitoring Station in the event that the internet connection is interrupted or not working
correctly (alarm signals are normally sent over the Wi-Fi® and Internet network).
EARLY WARNING FIRE DETECTION
Early warning fire detection is important in a home. Smoke and heat detectors have played a key role in
reducing fire deaths in the United States. With regard to the number and placement of smoke/heat detectors,
we subscribe to the recommendations contained in the National Fire Protection Association's National Fire
Alarm Code (NFPA 72). These recommendations can be found on page 71 of this manual.
System Compatibility Notice
Your Honeywell security system is designed for use with devices manufactured or approved by Honeywell for
use with your security system. Your Honeywell security system is not designed for use with any device that
may be attached to your security system's control or other communicating bus if Honeywell has not approved
such device for use with your security system. Use of any such unauthorized device may cause damage or
compromise the performance of your security system and affect the validity of your Honeywell limited warranty.
When you purchase devices that have been manufactured or approved by Honeywell, you acquire the
assurance that these devices have been thoroughly tested to ensure optimum performance when used with
your Honeywell security system.
Lyric™ Lock
Your system supports advanced features designed to keep it functioning optimally. These capabilities
include: the ability to interact with Honeywell and your dealer’s network for the setup and programming of its
features, support for remote software updates and the ability (when enabled by your monitoring dealer) to
enhance your security by preventing an unauthorized takeover of the system by another monitoring
company. In the event that your dealer has enabled the feature to prevent an unauthorized takeover and you
wish to authorize a new company to take over your system, you may request that Honeywell remotely disable
this feature. Honeywell will require documentation that you have attempted to contact your existing security
dealer and that they have failed to respond, or failed to agree to your request.

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TABLE OF CONTENTS
OVERVIEW........................................................................................................................................................................................5
About This Guide........................................................................................................................................................................5
Basic Functions...........................................................................................................................................................................6
About the Control Panel.......................................................................................................................................................... 7
Home Button Status Indications........................................................................................................................................... 7
The Tools Menu...........................................................................................................................................................................8
SECURITY ..........................................................................................................................................................................................11
Security Features .......................................................................................................................................................................11
False Alarm Prevention...........................................................................................................................................................12
Arming the System...................................................................................................................................................................13
Disarming the System .............................................................................................................................................................15
Bypassing Protection Zones .................................................................................................................................................15
Entry and Exit Delays ..............................................................................................................................................................16
Panic Alarms ...............................................................................................................................................................................17
Chimes/Voice Annunciations ...............................................................................................................................................18
Audio Alarm Verification (Two-Way Voice)...................................................................................................................19
Built-In Camera ..........................................................................................................................................................................19
AUTOMATION: AN INTRODUCTION......................................................................................................................................21
AUTOMATION: SMART SCENES.............................................................................................................................................23
Smart Scenes and User Access...........................................................................................................................................23
Creating a Smart Scene .........................................................................................................................................................24
Hold/Run/Show........................................................................................................................................................................27
AUTOMATION: VOICE COMMAND........................................................................................................................................29
Setup.............................................................................................................................................................................................29
Voice Command Assignment ............................................................................................................................................. 30
Using Voice Command.......................................................................................................................................................... 30
Counter (Sensitivity Settings) ..............................................................................................................................................31
AUTOMATION: Z-WAVE DEVICES........................................................................................................................................33
Operating Z-Wave Devices Manually .............................................................................................................................. 34
Adding Z-Wave Devices (Include) ................................................................................................................................... 34
Deleting Z-Wave Devices (Exclude).................................................................................................................................35
Editing Z-Wave Device Names...........................................................................................................................................35
Advanced Tools ........................................................................................................................................................................35
Failed Devices (Failed Nodes) ............................................................................................................................................36
Garage Doors.............................................................................................................................................................................37
Important Notes About Z-Wave Devices .......................................................................................................................38
Notes on Thermostats............................................................................................................................................................39
Z-Wave Compatibility ...........................................................................................................................................................40
VIDEO................................................................................................................................................................................................ 41
Viewing and Naming Cameras ............................................................................................................................................ 41
Adding a Camera ..................................................................................................................................................................... 41
Video Recovery.........................................................................................................................................................................42
USERS AND SECURITY CODES ............................................................................................................................................. 43
User Codes................................................................................................................................................................................. 43
Duress Code.............................................................................................................................................................................. 43
Adding Users and Assigning Codes................................................................................................................................. 44
Changing Security Codes or the Duress Code............................................................................................................. 44
Deleting a User.........................................................................................................................................................................44
User Settings............................................................................................................................................................................. 45
SYSTEM SETTINGS ......................................................................................................................................................................47
Brightness/Volume/Cleaning ..............................................................................................................................................47
Wi-Fi Configuration.................................................................................................................................................................47
Software Updates ................................................................................................................................................................... 48
Slide Show ................................................................................................................................................................................. 49

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Date / Time................................................................................................................................................................................ 49
Events .......................................................................................................................................................................................... 50
Keypad ........................................................................................................................................................................................ 50
TESTING YOUR SYSTEM ............................................................................................................................................................51
Testing Sensors (Walk Test).................................................................................................................................................51
Testing Communications.......................................................................................................................................................52
Reboot..........................................................................................................................................................................................52
MAINTENANCE .............................................................................................................................................................................53
Care and Cleaning....................................................................................................................................................................53
Battery Replacement..............................................................................................................................................................53
Communication Module Replacement .............................................................................................................................55
SYSTEM DISPLAY AND BUTTONS ........................................................................................................................................57
WIRELESS KEYS ...........................................................................................................................................................................59
Key Assignments......................................................................................................................................................................59
SiXFOB Wireless Key Status Indications.........................................................................................................................59
EVENT LOG CODES .....................................................................................................................................................................61
APPENDIX: VIDEO DOORBELL...............................................................................................................................................65
Change the Video Doorbell Descriptions and Chime Sound, or Delete a Video Doorbell...........................65
Install a Video Doorbell..........................................................................................................................................................65
GLOSSARY......................................................................................................................................................................................67
FIRE/CO ALARM SYSTEM ....................................................................................................................................................... 69
In Case of Fire........................................................................................................................................................................... 69
In Case of Carbon Monoxide Alarm ................................................................................................................................. 69
Silencing a Fire/Carbon Monoxide Alarm...................................................................................................................... 69
NATIONAL FIRE PROTECTION ASSOCIATION SMOKE DETECTOR RECOMMENDATIONS .........................71
Emergency Evacuation ..........................................................................................................................................................72
REGULATORY AGENCY STATEMENTS...............................................................................................................................73
OWNER'S INSURANCE PREMIUM CREDIT REQUEST ...................................................................................................75
YOUR SYSTEM INFORMATION...............................................................................................................................................77
LIMITATIONS OF THIS ALARM SYSTEM .............................................................................................................................82
TWO YEAR LIMITED WARRANTY.........................................................................................................................................83

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Overview
The Lyric™ Controller combines a security system and home automation with an easy to use
interface. All functions can be operated from the Controller and many Lyric features can be
accessed from internet-connected smart devices.
Security functions can be operated from optional wireless keys and wireless keypads.
Wireless and wired sensors provide burglary protection and smoke and combustion detectors
provide early fire and carbon monoxide (CO) warnings.
Lyric monitors sensors and system status to initiate alarms and generate alerts. The system can also
send alarm and status messages to a central monitoring station via the cellular phone network or the
Internet. Lyric can also provide two-way voice communication with the central station.
Arming options Use
Away
mode when no one will be home. Exterior doors and windows are
protected; interior areas can be monitored by motion detectors.
Use
Stay
mode to protect exterior doors and windows when the house will
be occupied.
Arming modes can be customized to exclude specific parts of the premises.
Selected door/window and movement sensors can be excluded temporarily.
Fire protection cannot be bypassed or suspended.
Panic buttons Activate police and fire alarms or emergency alerts from the Controller,
wireless keys or remote keypad. Panic modes can be customized by your
installer.
Audio Alarm Verification
(Two-way Voice)
Talk directly to your central monitoring station from the Controller.
Video Monitor and control compatible Wi-Fi® cameras. View video from as many as
four cameras simultaneously.
User and Security Codes 4-digit codes allow Lyric to distinguish between users with different types of
access to system functions.
The
Master User
is typically a household member who can perform all
normal system functions. Guest and other users each have unique codes.
Voice Commands Use spoken trigger phrases to control
Smart Scenes
and video cameras.
Automation Automate lights, locks and other compatible devices. Some features can be
operated remotely via remote services such as Honeywell Total Connect®.
Smart Scenes Easy-to-program combinations of security and automation features.
Message center Record and play back voice messages.
Weather Displayed on the touch screen.
Remote Keypad Operate security functions from the Lyric Keypad. (Optional)
Remote Services Remote monitoring and control functions from mobile devices or web
browser. Requires remote services plan.
Built-in Camera Lyric takes a snapshot of the person at the Controller when the system is
disarmed. Requires remote services.
About This Guide
Throughout the guide, you will see these tips for finding the menus and controls you need.
For example, Home > Security > Tools > Users
Means: On the Home screen, select Security.
On the Security menu, select Tools.
On the Tools menu, select Users.
The illustrations in this manual may differ slightly from your system. Also, please note that the
terms “panel”, “security panel” and “Controller” are used interchangeably.

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Basic Functions
Press the button below the touchscreen to return to the Home screen from other functions
Security
Press
Security features
on the
Home screen
Arm
in Stay mode
and enter a user code
Arm
in Away mode
and enter a user
code
Disarm
system &
silence
alarms
and enter a user code.
Repeat to silence alarms/alerts
Panic
Press
and hold this button below the touchscreen.
Then
press:
or
or
or
on the
touchscreen
Other Panic modes may appear on the screen if they are programmed in your system
Video
Press on the Home screen to view and configure Wi-Fi® cameras
Control Panel Settings
Press on the Home screen
Screen brightness
Use the
Brightness slider
Voice announcements volume
Select
VOICE
and use the slider
Chime volume (count-down beeps,
other sounds)
Select
CHIME
and use the slider
Clean touchscreen
Touch
to disable all controls for 15 seconds
Automation Features
Press
Operate & manage Z-Wave® devices
on the Home screen
Create & manage Smart Scenes
on the Home screen
Use & manage Voice Commands
then
then enter Master User code, then
Using Voice Commands
Speak trigger phrase
Lyric
™ confirms it has heard a trigger phrase. Confirmation is
optional. Three phrases are available and can be changed later.
Speak command phrase
Lyric
executes the operation associated with the command,
co
nfirms operation. Five voice commands can be associated with
Smart Scenes. The command “Cameras” launches the Video function.
Common Master User Functions
Press on the Home screen. On the Security menu, press and enter Master User code.
Add, delete or modify user codes
System tests
and s
elect Walk Test or Comm. Test

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About the Control Panel
The display may vary with your connected devices and services.
•Security system status appears at the top of the screen.
•Wi-Fi® status appears at top left.
•Time, date and local weather appear at left. Touch 5 Day Forecast for weather information.
The Home screen normally shows:
•Security: Arm and disarm the system with various options.
•Automation: Control lights, locks and other devices.
•Video: View and control Wi-Fi cameras.
•Smart Scenes: Customize and automate security and comfort features.
•Notices: View system updates and other information from your security company.
•Settings: Adjust screen brightness and audible indicator volume, hide controls for screen
cleaning.
Press for Help videos and other features.
NOTE If the Controller loses AC power, playback of Help videos is disabled to minimize
drain on the backup battery. If power is lost while you are watching a Help video,
playback may continue.
Below the touchscreen:
Press to return to the Home screen.
Press for Fire, Police and other emergencies.
NOTE If the Controller loses AC power, the Home button begins to blink slowly after 15
minutes on battery backup (red if the system is armed, green if not armed). In this
situation, the Panic button goes dark, but Panic functions remain available.
Home Button Status Indications
The Home button shines green or red to indicate system status:
Green, steady
System is ready to be armed
Red, steady
System is armed
Green, blinking
System is disarmed, and not ready to be armed (fault or alarm exists)
Red, blinking
An Alarm condition exists.
Red/Green, blinking
alternately
System is in Programming mode or Two-Way Voice communication is
active.
See the Panic section for information on silent alarms and the Home button.
Built-in camera
USB port
(underside)
Panic Home
Status
Touch screen
Wi-Fi status

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Audible Indicators
Beeping sounds accompany entry/exit countdowns, pressed buttons and other functions.
Volume is adjustable for voice announcements, chimes and most sounds.
Alarms are signaled by the Controller’s built-in sounder. Alarm volume is not adjustable.
Software Update Notifications
Software updates for the Controller are published periodically. Most updates request user
permission. Select Accept, Yes or OK to install the update.
Certain critical updates are installed automatically. After updates of this type, information
about the update appears on-screen.
The Tools Menu
Home > Security > Tools
This menu offers access to most of Lyric’s important settings and maintenance functions.
NOTE: The Master User code is required to access Tools.
Features available from this screen include:
Users
Master User can add/remove other users and control users’ access
to features. See
Users and Security Codes
.
Events
View and export system event logs. See
Events
.
Advanced
Access to software upgrades, tests and user maintenance functions.
Includes features found in
Maintenance
and
System Settings
.
Keypad
Manage mobile devices running keypad apps. See
Keypad
.
Date/Time
Set the system’s calendar and clock. See
Date and Time
.
Reminders
Record and schedule voice memos. See
Reminders
.
Voice
Command
Use simple phrases to control Smart Scenes or operate Wi-Fi® video
cameras. See
Voice Command
.
Wi-Fi Config
Configure Wi-Fi access points, set security and choose automatic or
manual video recovery. See
Wi-Fi Configuration
.
Press on the right side of the screen for more.
Slide Show View selected photos on the Lyric™ display. See
Slide Show
.
SkyBell Setup
(Video Doorbell)Manage Video Doorbell settings (change descriptions, chime
sounds, or delete from the system). See
Video Doorbell
Appendix.
Return to the Security menu.

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Notices
Home > Notices
The Notices icon alerts you to new information from your security company. Press for more
information.
Messages
Home > Security > Message
Audio messages for all users can be recorded on the Controller.
NOTE Audio Messages on the Controller are deleted when the system’s firmware is
updated.
To work with Messages:
1. On the Security menu, select Message. If there are none are saved, the list shows No
items to display.
2. Press Add New. Recording controls appear.
3. Use the Record, Stop,Play and Delete buttons to record and review your message.
4. Press to return to the message list.
In the message list, select a message before pressing Play.
The Delete All button requires confirmation. Press Yes when asked Are You Sure?
When messages are stored in the Controller, the Message icon is highlighted.
Reminders
Home > Security > Tools > Reminders
Reminders can be scheduled to display a text note and optionally, play a brief audio message.
Reminders that are set to require acknowledgment remain on-screen and repeat their audio
until dismissed.
NOTES •The Master User code is required to access Tools.
•Reminders can only be created when the system is disarmed.
•Reminders that don’t require acknowledgment will appear on the screen, play any
included audio once and clear themselves automatically.
To create a Reminder:
1. On the Tools menu, select Reminders. If there are none are saved, the list shows No
items to display.
2. Press Add New and Name.
3. Use the on-screen keyboard to assign a name and remember to press Save.
4. Select Frequency and then Once, Daily, Weekly, Weekday or Monthly.
5. If selecting Once, set a Date and Start Time next.
•If Daily, set a Start Time.
•If Weekday, set a Start Time.
•If Weekly, set a Day of the Week and a Start Time.
•If selecting Monthly, set a Day of the Month and a Start Time.
6. To add an audio message, press Voice and select Yes. Use the Record, Stop, Play and
Delete buttons to record and review the message. When finished recording, press .
7. To require that the Reminder is acknowledged, press Acknowledge and select Yes.
8. Press Save.
To dismiss a Reminder that requires acknowledgment, press OK.

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Security
Home > Security
IMPORTANT
If the Controller is beeping rapidly when you enter the premises, an alarm has
occurred and an intruder may still be nearby.
LEAVE IMMEDIATELY and CONTACT THE POLICE from a safe location.
Security Features
NOTES • For Lyric™ to report alarms over the internet, your Wi-Fi® network MUST have power
at all times.
•You must arm your security system in order for it to sound alarms.
Sensors and
Zones
Lyric’s sensors are assigned to numbered
zones
that correspond to areas of your
home. For example, the sensor on an entry/exit door might be assigned to Zone 03,
a device in a bedroom to Zone 06, and so on.
When alarms or trouble conditions occur, the touchscreen displays the zone number
and a description of the sensor involved.
Fire
Protection
Fire protection is always active when the system is operating normally. An alarm
sounds if a fire condition is detected. See
Fire/CO Alarm System
for important
information about fire protection, smoke detectors and planning emergency exit
routes.
Carbon
Monoxide
Carbon monoxide (CO) detectors, if installed, are always active and sound an alarm if a
carbon monoxide condition is detected. See
Fire/CO Alarm System
for more
information.
Burglary
Protection
Lyric provides STAY and AWAY burglary protection.
STAY
mode protects windows and exterior doors, allowing you to move around
inside your home without setting off an alarm.
AWAY
mode protects the entire premises, including interior motion detectors if
present.
Both modes offer an entry delay period that allows you to reenter the home without
setting off an alarm. For long periods such as vacations, the entry delay can be
turned off while arming the system.
Lyric also allows you to
Bypass
selected sensors before arming the system.
The system also features
Chime
mode, which can alert you to the opening of
protected doors and windows while the system is not armed.
Security
Codes
At the time of installation, the installer asks the homeowner to choose a personal
4-digit security code, known as the “Master User code”.
Other users can be added, typically with less control over the system than the Master
User. See
Users and Security Codes
.
A user code is required when arming or disarming and for some other functions.
Alarms Alarms are signaled by the Controller’s internal sounder (and external sirens if connected).
The screen indicates the zone where the alarm has occurred. After 15 seconds, the
sounder stops temporarily and the system begins voice announcements of relevant
zone information.
After the zones are announced, the panel’s sounder resumes sounding. Alarm sounds
and voice announcements alternate until the system is disarmed or until alarm bell
timeout occurs. If the system is connected to central monitoring, an alarm message
is sent.
To silence the sounder, disarm the system. The zone(s) causing the alarm remain
displayed, indicating Memory Of Alarm. See
Clearing a Panic Alarm
for more about
clearing memory of alarm.
Audio Alarm
Verification
Allows your central monitoring station to listen to or talk with persons on the
premises.
Keypad
Lockout
If 24 numeric keys (0-9) are entered within a period of 15 minutes and no valid command is
executed, Lyric will not process any further numeric key-presses for the following 15
minutes. Entering any numerical keys during that period causes the panel to sound a single
long beep. When the 15-minute lockout period is over, a
Restore
message is sent to the
Central Station and recorded in the Event Log.

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False Alarm Prevention
Many false alarms are caused by minor problems, such as a door left ajar when exiting the home.
Lyric™ includes several features to help prevent false alarms. Note that some are optional or must
be programmed by the installer. Disabling these features may increase security, but might also
increase the chance of false alarms.
Your installer can help you decide how to use and customize these features. A brief explanation
of false alarm prevention features follows, along with advice on what to do if false alarms occur.
Exit/Entry
Delays
Programmed delay times allow you to leave after arming the system or disarm it
after entering without setting off an alarm. Exceeding a delay period causes an
alarm.
After a false alarm, disarm the system and contact your monitoring company.
They will verify your security code or password, preventing unnecessary calls for
emergency response.
Alarm Reporting
Delay
Lyric is programmed to wait for a brief period between sounding a burglary
alarm on the premises and sending an alarm message to your monitoring
company. This delay allows you to disarm the system before an alarm message
is sent in error.
Exit Alarms False alarms can be caused by leaving the house and forgetting to close the
door. If this happens, Lyric sounds an alarm and displays an Exit Error.
The alarm reporting delay gives you time to disarm the system before an alarm
message is sent.
Exit Time
Restart
Exit Delay
Restart/Reset
If you leave the premises and enter again before the exit delay has expired, the
exit delay restarts, giving you more time to leave without causing an alarm.
With 10 seconds left to exit, the Controller begins beeping quickly, indicating that
an alarm will occur if you don’t exit or disarm the system immediately.
If this occurs, disarm the system and arm it again when you are ready to leave.
You can restart the Exit Delay by pressing
Restart Timer
.
Silent Exit Press
Silent Exit
to mute the beeping sound that accompanies exit countdowns
in most situations. Voice confirmation of arming status is not muted. Silent Exit
increases the Exit Delay time.
Quick Exit If the system has been armed and someone needs to leave the premises, you can
press this button, which restarts exit delay, allowing exit from the premises
without the need to disarm and re-arm.
Entry Delay If the system is armed, this is the period allowed between a door opening and the
system being disarmed with a user code. Failure to disarm the system during the
Entry Delay causes an alarm. Delay period set by your installer.
Exit Delay Period that begins upon arming the system, during which household members
can exit through entry/exit doors without triggering an alarm. Delay period set by
your installer.

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Arming the System
The Home button beneath the screen lights green when the system is ready to be armed. If the
button is blinking green, the system is not ready to arm.
Before arming your system, all protected doors, windows, and other protection zones should be
closed or bypassed (see Bypassing Protection Zones).
To change the volume of countdown sounds and security status voice announcements, see
System Settings.
NOTE When a security code is required, a valid code must be entered within 10 seconds of
pressing an Arm button. If an invalid code is entered, or more than 10 seconds elapses,
the Security menu returns and the system is not armed.
Arming states include
Arm Away For times when no one is home; protects all perimeter and interior zones.
Arm Stay For times when the house is occupied; protects only perimeter zones.
Arm Custom Arms the system with pre-selected zones bypassed.
Bypass This feature allows you to arm the system while intentionally leaving
selected zones unprotected.
Arm Night For times when the house is occupied; protects perimeter zones and
interior motion sensors if used. Other interior zones are unprotected.
Enabled by your installer and only used with interior motion sensors.
Instant For times when no one is expected to use the Entry/Exit zone doors.
Entry Delay is eliminated
. When the system is armed, an alarm occurs
immediately
if an exterior door is opened.
When arming in Away, Stay, or Night (if enabled) modes, Instant mode can be
set from the Security screen (shown below). When using
Arm Custom
, use the
Entry Delay button on the Arm Custom menu to set Instant mode.
Quick Arm
Press to arm the system in any mode without entering a user code, if programmed.
NOTE: A user code is always needed to disarm the system.
Auto Stay If you arm the system in the “AWAY” mode but no one exits, the alarm system
automatically changes to the “STAY” mode. This helps to prevent unwanted
alarms when someone remains on the premises. Disarm the system and Arm
Away again when you are ready to leave. Enabled by your installer.

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Arm Away
Security > Arm Away
By default, this mode’s exit delay countdown is accompanied by a beeping sound.
1. Enter a user code or press Quick Arm. (If desired, click Silent Exit first.)
2. The system beeps twice and announces “Armed Away; exit now”. The exit delay
countdown begins.
Press Restart Timer if you need more time to leave.
3. Leave the premises and close the door before the countdown ends.
4. The system arms in Away mode. (Door and window sensors and interior motion
sensors are active.)
Arm Stay
Security > Arm Stay
By default, this mode’s exit delay countdown is silent.
1. Enter a user code or press Quick Arm.
2. The system beeps three times and announces “Armed Stay; exit now”. The exit delay
countdown begins.
Press Restart Timer if you need more time to leave.
3. The system arms in Stay mode. Door and window sensors are active, but interior
motion sensors are not active.
Arm Custom
Security > Arm Custom
Use this option to pre-set zones for bypass when arming the system. You can also enable or
disable the entry delay.
1. Select Arm Custom to display a list of zones.
2. Select the zones you wish to bypass when arming the system.
3. Select Arm Custom on the bottom, right side of the zone list screen.
4. Press the Entry Delay button to set the Entry Delay On or Off: Entry Delay On (the
button is blue), Entry Delay Off (the button is white). For Instant Mode, set the Entry
Delay Off. See Instant Mode below for more details.)
5. Arm the system by entering a user code.
6. The exit delay countdown begins.
7. Leave the premises and close the door the same as you would when setting Away
mode.
Bypassed zones are left unprotected.
NOTE that the next time Arm Custom is used, the same zones that were previously
selected are highlighted on the zone list screen. If desired, select different zones for
custom arming.
Instant Mode
Security >Entry Delay Off OR Security > Arm Custom > de-select Entry Delay
In Instant mode, an alarm occurs immediately when a protected Entry/Exit zone door is
opened. There is no entry delay time.
When arming in Away, Stay or Night (if enabled) modes, press Entry Delay On/Off at the
bottom of the Security screen to toggle the option Off for Instant mode.
When using Arm Custom, de-select the Entry Delay button located in the Arm Custom menu
for Instant mode.

15
Arm Night
Security > Arm Stay
The Arm Night feature must be enabled by your security professional.
1. Select Arm Stay to display the keypad.
2. Select Arm Night and then enter a user code.
3. The system beeps and announces “Armed Night Stay; exit now”. The exit delay
countdown begins.
Press Restart Timer if you need more time to leave.
4. The system arms in Arm Night mode. Doors and windows and pre-selected zones are
active.
Disarming the System
Security > Disarm
NOTE: Disarming the system also silences audible alarms and trouble alerts.
IMPORTANT SECURITY NOTICE
Your wireless key (key fob) is similar to your keys or access card. If lost or stolen,
another person can compromise your security system. Immediately notify your
Dealer/Installer of a lost or stolen wireless key. The Dealer/Installer will then
remove the wireless key programming from the security system.
To disarm your security system:
1. Select Disarm. A keypad appears.
2. Enter a user code. The system beeps and announces “Disarmed”, followed by alerts about
system readiness, if any. The announcement “Check system” indicates a faulted sensor or
problems in the Controller itself.
In most situations, if a valid user code is not entered within 30 seconds of pressing Disarm, the
Home screen reappears, and the system remains armed.
NOTES: •If a valid code is not entered by the time the entry delay ends, an alarm occurs.
•The Guest code and the Installer code can only disarm the system if that code was
used to arm the system. If the Quick Arm option has been used, neither the Guest
Code nor Installer Code can disarm the system.
Bypassing Protection Zones
Bypass allows arming the system while intentionally leaving selected zones unprotected.
Bypassed zones will not trigger an alarm.
NOTES: •Fire and Carbon Monoxide (CO) and Panic zones cannot be bypassed.
•Bypassed zones are automatically unbypassed when the system is disarmed.
To Bypass zones:
1. Before arming the system, press Zones on the Security menu. A list of your system’s
zones appears. Faulted (open) zones are shown in red or orange.
Use the up and down arrows to scroll through the list of zones.
2. Select the zone(s) to be bypassed.
3. Press Bypass at the bottom of the screen. A keypad appears.
At the bottom of the screen, you can Bypass All Faulted, which selects all zones with
faults or other issues.
Press Select All to toggle through options for selecting zones.
4. Enter a user code. The zone list reappears, with the Bypass icon shown for the affected
zones.

16
Bypassing Protection Zones (continued)
5. Arm the system as usual.
Press Clear Bypass to un-bypass any previously bypassed zones. Any zones with faults must be
addressed before arming the system.
Entry and Exit Delays
NOTE:Entry and exit delay times are programmed by your installer. There is room to jot
them down in Your System Information, near the end of this guide.
Entry Delay
Entry delay allows time to disarm the system when entering the premises. If the system is not
disarmed before the entry delay period ends, an alarm occurs. If programmed, the Controller
beeps during the entry delay period as a reminder to disarm the system.
Two different entry delay periods can be programmed. The first is for the primary entrance,
typically, the front door. The second can be used for a secondary entrance, where more time
might be needed to walk to the Controller to disarm the system.
Exit Delay
Exit delay begins immediately after the system is armed, providing time to leave through the
designated exit door without causing an alarm. In most situations, the touchscreen displays a
countdown of the remaining time. The exit door must be closed before the end of the exit
delay.
Typically, the system beeps slowly when counting down to Arm Away; during the last 10
seconds of the delay period, the beeping speeds up. The exit beeps cannot be silenced unless
Silent Exit is selected.
Restart Exit Delay
The Restart Timer button appears only if the option has been programmed by the installer.
Exit delay can be restarted once.
Exit Alarm
This option helps minimize false alarms sent to the monitoring company. Exit Alarm must be
enabled by your installer.
Exit delay begins whenever the system is armed.
•If an exterior door or protected interior zone is faulted during the exit delay (and remains
faulted when the exit delay ends), an exit alarm occurs and an entry delay countdown
begins.
•If the system is disarmed before the entry delay ends, the alarm sound stops and the
message Alarm Cancelled and any faulted zones appear.
•No message is sent to the monitoring company. Any open zones must be secured
before the exit alarm condition can be cleared.
To clear the display, press Disarm and enter a security code.
•If the system is not disarmed before the entry delay ends, and an entry/exit door or
interior zone is still open, the alarm sound continues and an Exit Alarm message is sent to
the alarm monitoring company, along with a “Recent Close” message (if the Recent Close
option is enabled).
•The message Alarm Exit Error appears. Faulted zones are also displayed. The alarm will
continue to sound until the system is disarmed or timeout occurs.
To stop the alarm, disarm the system. The message Alarm Cancelled will be displayed.
“Alarm” and faulted zones continue to be displayed.
To clear the display, press Disarm and re-enter the security code.
An exit alarm (“Alarm – Entry Exit”) also occurs if an entry/exit door or interior zone is faulted
within two minutes after the end of the exit delay.

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Panic Alarms
Available Panic modes may vary, depending on the options programmed by your installer.
IMPORTANT
Please note the difference between the Panic button below the touchscreen
and the different Panic icons on the touchscreen.
Activating a Panic Alarm
1. Press and hold the button on the Controller until Panic icons appear on the screen.
2. Press the appropriate Panic icon on the screen.
Depending on the Panic mode selected, an alarm tone sounds and the appropriate alarm icon
appears on the touchscreen.
Pressing Police typically sends a silent message to your monitoring company*. When you
take your finger away from the Police icon, the screen appears to return to a normal state,
with the button on the Controller blinking. However, the alarm message has been sent.
*The details of this function’s behavior are determined by a setting in the system’s programming; we
recommend that you verify the setting with your installer.
Common Panic Icons
Fire
Alerts the monitoring company that a fire condition exists. (Displays zone 995)
Police
Alerts the monitoring company that a police emergency exists.
(Displays zone 999, default is silent)
Medical
If programmed, alerts the monitoring company to other types of emergency.
(Displays zone 996)
Local
Activates sirens and sounders on premises without alerting the monitoring company.
(Displays zone 998)
Types of Panic Alarms
Silent emergency
(silent alarm)
Sends an alarm signal to the monitoring company, but triggers no audible alarms
or touchscreen display.
Requires connection to a monitoring company.
Audible emergency
(audible alarm)
Sends an emergency message to the monitoring company, if connected. A
loud, steady tone sounds at the Controller and external sounders if
connected, and an alarm appears on the touchscreen.
Personal emergency
or
Aux alarm
Sends an emergency message to the monitoring company if connected and
sounds at the Controller, but not at external sounders. An alarm icon appears.
Fire alarm
Sends a fire alarm message to the monitoring company if connected. A
unique tone sounds at the Controller and external sounders are activated if
connected. A Fire alarm icon appears.
Local alarm
If programmed, activates the sirens and sounders on the premises without
sending a message to the monitoring company.
Cancelling a Panic Alarm
NOTE A Fire alarm triggered by the Controller’s Panic button cannot be cancelled from
remote services such as Total Connect®. For your safety, Fire and Carbon Monoxide
alarms can only be cleared/silenced from the Controller itself.
Depending on the type of panic alarm in effect, a keypad may appear immediately after the
alarm is initiated.
1. Enter a user code to cancel the alarm.
2. The audible alarms stop and Alarm Cancel appears.

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Cancelling a Panic Alarm (continued)
If a silent alarm has been activated and the Home screen is displayed:
1. Select Security on the Home screen. Typically, a Disarm icon appears; a Security status
message such as “Not Ready To Arm” may be displayed.
2. Press Disarm. A keypad appears on the touchscreen.
3. Enter a user code.
4. The normal Security menu returns and the button on the Controller stops blinking.
Clearing a Panic Alarm
After a panic alarm is cancelled, the Controller continues to display zone information
associated with the alarm (this feature is known as Memory of Alarm).
To cancel and silence the alarm, enter a user code.
To clear memory of alarm on the screen:
1. Press the Home button beneath the screen.
2. Re-enter the user code.
Memory of alarm can also be dismissed with these steps:
1. Cancel and silence the alarm with a user code as above.
2. Select Zones on the Security menu. The zone number associated with the type of
alarm appears.
3. Press Clear Alarms at the bottom of the screen.
4. Enter a user code. The Zones screen displays “No items to display!”
5. Press to return to the Security menu or press the Home button.
Chimes/Voice Annunciations
IMPORTANT
The Chime feature is intended for convenience and is not intended for life safety
purposes or pool alarm and does not meet the requirements of UL 2017.
Volume/Mute
Home > Settings
NOTES•Chime and voice volume/muting can only be changed when the system is disarmed.
• Voice annunciations are controlled by enabling or disabling Chimes.
•Voice annunciations should not be confused with Lyric’s Voice Command or
Audio Alarm Verification features.
Lyric™ can give audible notifications when a protected zone opens while the system is
disarmed. With Chimes enabled three beeps (or a selectable tone) sound at the Controller
when a protected zone is opened. If programmed, a voice announcement also sounds.
1. On the Home screen, select Settings.
2. Select Chime to enable chime sounds and voice annunciations. To mute all, de-select.
For chime sounds only, de-select Voice.
3. Adjust volume with the slider.
4. Press Save.
Setting Chime Sounds
Home > Security > Zones
NOTES: •Chime sounds can only be changed when the system is disarmed.
•Sounds can be changed only for door, window and motion sensors. Sounds
associated with smoke and CO detectors cannot be changed.
Different sounds can be assigned to the sensors in your system.
1. On the Zones menu, press Select All repeatedly to choose Select Chime. A list of
sensors appears.
2. Select a sensor. The Controller displays available sounds.
3. Press repeatedly to choose a sound. (Options include Disabled.)
4. Press to save your selection and return to the Security menu.

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Audio Alarm Verification (Two-Way Voice)
This feature allows your central monitoring station to listen to or talk with persons on the
premises when an alarm has occurred.
NOTES •System announcements are disabled when this feature is active.
•Fire and CO alarms will prevent Audio Alarm Verification from operating.
•New Fire or CO alarms will terminate Audio Alarm Verification operation.
•Burglar alarms occurring during Audio Alarm Verification operation do not interrupt
operation and are reported immediately after operation concludes.
•Audio Alarm Verification modes are controlled by the central station.
Built-In Camera
Lyric’s built-in camera takes a snapshot of the person at the Controller when the system is
manually disarmed. Snapshots can be viewed via your Total Connect® account.
Built-in camera options may vary. Ask your security professional for more information.

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