
HJManual, Rev. C www.HoverMatt.com | 7
User Manual
Warranty Statement
The HoverJack® Air Patient Lift is warranted to be free from defects in
materials and workmanship for (1) one year. Warranty begins on date of
in-service by a HoverTech International representative or shipment date. In
the unlikely event that a problem arises as a result of a defect in materials or
workmanship, we will promptly repair your item or replace it if we feel that
it cannot be repaired – at our expense and discretion using current models
or parts performing the equivalent function – upon receipt of the original
item to our repair department.
You must pre-notify HoverTech International by phone (800-471-2776).
Item is to be insured by you against loss during transportation and must
be shipped with transportation and/or broker charges prepaid. Should any
HoverTech International product be returned that is not covered under
warranty, there will be a minimum $100 service charge plus shipping costs.
Lead time for repairs is approximately 2 weeks. Please refer to the Return
and Repairs section of this Manual for return instructions.
This warranty is not an unconditional guarantee for the life of the product.
Our warranty does not cover product damage that may result from use
contrary to Manufacturer’s instructions or specifications, misuse, abuse,
tampering, or damage due to mishandling.
Equipment that has been neglected, improperly maintained, repaired or
altered by someone other than an authorized representative of Manufac-
turer, or operated in anyway contrary to the operating instructions, shall
void this warranty.
This warranty does not cover normal “wear and tear.” Component parts,
particularly any optional equipment, valve caps, their attachments and
cords, will show wear with use over time and eventually may need to be
refurbished or replaced. This normal type of wear is not covered by our
warranty, but we will provide prompt, high quality repair service and parts
at a nominal cost.
HoverTech International’s liability under this warranty and on any claim of
any kind for any loss or damage arising out of, connected with, or resulting
from the design, manufacture, sale, delivery, installation, repair or opera-
tion of its products, whether in contract or tort, including negligence, shall
not exceed the purchase price paid for the product and upon expiration of
the applicable warranty period, all such liability terminates. The remedies
which this warranty provides are exclusive and HoverTech International
shall not be liable for any incidental or consequential damages.
There are no warranties, expressed or implied, which extend beyond this
warranty statement. The provisions of these warranty clauses are in lieu of
all other warranties, expressed or implied, and of all other obligations or li-
abilities on HoverTech International’s part and and they neither assume nor
authorize any other person to assume for HoverTech International any oth-
er liability in connection with manufacturer sale or lease of said products.
HoverTech International makes no warranty of merchantability or fitness for
a particular purpose. By accepting the goods, the buyer acknowledges that
buyer has determined the goods are suitable for the buyer’s purposes.
MANUFACTURER’S SPECIFICATIONS ARE SUBJECT TO CHANGE.
Returns and Repairs
All products being returned to HoverTech International (HTI) must have
a Returned Goods Authorization (RGA) number issued by the company.
Please call (800) 471-2776 and ask for a member of the RGA Team who will
issue you an RGA number. Any product returned without an RGA number
will cause a delay in the repair time.
HTI’s warranty covers manufacturer’s defects in material and workmanship.
If a repair is not covered under warranty, a minimum repair fee of $100 per
item will be assessed, plus return shipping. A Purchase Order for the repair
charge should be provided by the facility at the time the RGA number is
issued, should the repair not be covered under warranty. Lead-time for
repairs is approximately 1-2 weeks, not including shipping time.
Returned products should be sent to:
HoverTech International
Attn: RGA # ___________
4482 Innovation Way
Allentown, PA 18109