HP USB 3.0 4-Port SuperSpeed PCIe x1 Card User manual

HP USB 3.0 4-Port SuperSpeed PCIe x1
Card
User Guide

© Copyright 2011 Hewlett-Packard
Development Company, L.P. The
information contained herein is subject to
change without notice.
Microsoft, Windows, and Windows Vista are
either trademarks or registered trademarks
of Microsoft Corporation in the United
States and/or other countries.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
This document contains proprietary
information that is protected by copyright.
No part of this document may be
photocopied, reproduced, or translated to
another language without the prior written
consent of Hewlett-Packard Company.
First Edition (July, 2011)
Document Part Number: 665811-001

About This Guide
This guide provides information on installing the HP USB 3.0 4-Port SuperSpeed PCIe x1 Card.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
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iv About This Guide ENWW

Table of contents
1 Product Features ............................................................................................................................................ 1
Kit Contents .......................................................................................................................................... 2
2 Installing the HP USB 3.0 4-Port SuperSpeed PCIe x1 Card ....................................................................... 3
Warnings and Cautions ........................................................................................................................ 3
Installing the USB 3.0 Driver ................................................................................................................ 4
Accessing the Internal Components of the Computer .......................................................................... 4
Installing the HP USB 3.0 4-Port SuperSpeed PCIe x1 Card .............................................................. 5
Reassembling the Computer ................................................................................................................ 7
Compatible USB 3.0 Devices ............................................................................................................... 7
Appendix A Troubleshooting ............................................................................................................................ 8
Solving Common Problems .................................................................................................................. 8
Online Technical Support ..................................................................................................................... 8
Preparing to Call Technical Support ..................................................................................................... 9
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1 Product Features
The HP USB 3.0 4-Port SuperSpeed PCIe x1 card provides increased data transfer and greater
bandwidth to USB devices connected to your computer. The USB 3.0 PCIe card has the following
features:
●USB 3.0 interface with up to 5Gbps data transfer rate – 10 times faster than USB 2.0 – and is
capable of superior performance to transfer high definition content such as video and media
players
●Backwards compatible with any existing USB devices
●Includes 4 USB 3.0 ports – 2 external ports and 2 internal ports
●Includes a USB 3.0 to USB 2.x/1.x adapter
●Fits conveniently in a half-height or full height expansion slot in the computer with convenient
half-height bracket as well as the default full-height bracket
●Compatible with Microsoft Windows XP, Vista, Win7 (32/64), and Linux systems
To determine the compatibility of this product with your HP computer, see QuickSpecs online at
http://www.hp.com/go/productbulletin.
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Kit Contents
Figure 1-1 Kit Contents
1I/O and Security Software and Documentation CD with software drivers and documentation
2 HP SuperSpeed USB 3.0 PCIe x1 card (with full-height expansion bracket attached)
3 SATA to SATA split power extension cable
4 Low profile expansion bracket to replace the full-height expansion bracket required on some computer models
5 USB 3.0 to USB 2.x/1.x adapter
2 Chapter 1 Product Features ENWW

2 Installing the HP USB 3.0 4-Port
SuperSpeed PCIe x1 Card
Warnings and Cautions
WARNING! Any surface or area of the equipment marked with this symbol indicates the
presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.
To reduce the risk of injury from a hot component, enable the surface to cool before touching.
WARNING! Any surface or area of the equipment marked with this symbol indicates the
presence of an electrical shock hazard. To reduce the risk of injury from electrical shock, do not open
any enclosed area marked with this symbol.
WARNING! To reduce the risk of electric shock or damage to your equipment:
— Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
— Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
— Disconnect power from the equipment by unplugging the power cord from the electrical outlet.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes
proper computer setup, posture, health, and work habits for computer users, and provides important
electrical and mechanical safety information. This guide is located at http://www.hp.com/ergo and on
the documentation CD (if one is included with the product).
CAUTION: Static electricity can damage the electronic components of the computer. Before
beginning these procedures, be sure you discharge static electricity by briefly touching a grounded
metal object.
CAUTION: To prevent damage to the computer, observe the following Electrostatic Discharge
(ESD) precautions while performing the system parts removal and replacement procedures:
— Work on a static-free mat.
— Wear a static strap to ensure that any accumulated electrostatic charge is discharged from your
body to the ground.
— Create a common ground for the equipment you are working on by connecting the static-free mat,
static strap, and peripheral units to that piece of equipment.
NOTE: HP accessories are for use in HP computer products. They have been extensively tested for
reliability and are manufactured to high quality standards.
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Installing the USB 3.0 Driver
1. For Microsoft Windows Vista and Windows 7 operating systems, you must disable the User
Account Control (UAC) before installing the driver.
To turn off the UAC in Windows Vista, go to Start > Control Panel > User Accounts > User
Accounts > Turn User Account Control on or off. Clear the check mark from the box next to
Use User Account Control (UAC) to help protect your computer.
To turn off the UAC in Windows 7, go to Start > Control Panel > User Accounts and Family
Safety > User Accounts > Change User Account Control Settings. Set the slider to Never
Notify.
2. Restart the computer to allow the system to recognize that the UAC has been disabled.
3. Insert the CD included with your USB 3.0 PCIe kit.
4. Navigate to and click USB 3.0 3RUW6XSHU6SHHGDrivers and follow the on-screen instructions.
5. After installing the driver, return the User Account Control (UAC) to its default setting in the
Control Panel.
NOTE: HP recommends that you periodically check for driver updates. To download driver updates
go to http://www.hp.com/support.
Accessing the Internal Components of the Computer
To prepare the computer for installation of the HP USB 3.0 4-Port SuperSpeed PCIe x1 card, refer to
the documentation included with your computer for detailed instructions to:
1. Power off and unplug the computer from the power source.
2. Remove the computer cover or access panel.
4 Chapter 2 Installing the HP USB 3.0 4-Port SuperSpeed PCIe x1 Card ENWW