HP ZBook 14 User manual

HP Notebook
User Guide

© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. SD Logo is a
trademark of its proprietor. Java is a U.S.
trademark of Sun Microsystems, Inc.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: September 2013
Document Part Number: 734764-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
To obtain the latest information in this
guide, contact support. For U.S. support, go
to http://www.hp.com/go/contactHP. For
worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Welcome .......................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 3
Top ....................................................................................................................................................... 3
TouchPad ............................................................................................................................ 3
Lights ................................................................................................................................... 4
Buttons and fingerprint reader (select models only) ............................................................ 5
Keys ..................................................................................................................................... 7
Front ..................................................................................................................................................... 8
Right ..................................................................................................................................................... 9
Left ..................................................................................................................................................... 10
Display ................................................................................................................................................ 11
Bottom ................................................................................................................................................ 12
3 Networking .................................................................................................................................................... 15
Using an Internet service provider (ISP) ............................................................................................ 15
Identifying wireless and network status icons .................................................................................... 15
Creating a wireless connection .......................................................................................................... 15
Turning wireless devices on and off .................................................................................. 15
Using the wireless button .................................................................................. 15
Using the operating system controls ................................................................. 16
Using a WLAN .................................................................................................................................... 16
Connecting to an existing WLAN ....................................................................................... 16
Setting up a new WLAN ..................................................................................................... 17
Protecting your WLAN ....................................................................................................... 17
Roaming to another network .............................................................................................. 18
Using Bluetooth wireless devices (select models only) ...................................................................... 18
Connecting to a wired network ........................................................................................................... 19
Connecting to a local area network (LAN) (select models only) ........................................ 19
4 Keyboard and pointing devices ................................................................................................................... 20
Using the keyboard ............................................................................................................................ 20
Identifying the hot keys ...................................................................................................... 20
Using keypads ................................................................................................................... 21
Using the embedded numeric keypad ............................................................... 21
v

Turning the embedded numeric keypad on and off .......................... 21
Switching key functions on the embedded numeric keypad ............. 22
Using an optional external numeric keypad ...................................................... 22
Using the TouchPad ........................................................................................................................... 22
Turning the TouchPad off and on ...................................................................................... 22
Navigating .......................................................................................................................... 23
Selecting ............................................................................................................................ 23
Using TouchPad gestures ................................................................................................. 23
Tapping ............................................................................................................. 24
Scrolling ............................................................................................................ 25
Pinching/Zooming ............................................................................................. 25
Rotating (select models only) ............................................................................ 26
Setting pointing device preferences ................................................................................... 26
Using the pointing stick (select models only) ..................................................................... 26
5 Multimedia ..................................................................................................................................................... 27
Using the audio features .................................................................................................................... 27
Adjusting the volume ......................................................................................................... 27
Checking your audio functions ........................................................................................... 28
Using the webcam (select models only) ............................................................................................. 28
Using video devices ........................................................................................................................... 28
VGA ................................................................................................................................... 28
DisplayPort ........................................................................................................................ 30
6 Power management ...................................................................................................................................... 31
Shutting down the computer ............................................................................................................... 31
Setting power options ......................................................................................................................... 31
Using power-saving states ................................................................................................. 31
Initiating and exiting Suspend ........................................................................... 32
Initiating and exiting Hibernation ....................................................................... 32
Using the Power icon ......................................................................................................... 32
Using power management ................................................................................................. 33
Viewing the current power management settings ............................................. 33
Changing the current power management settings .......................................... 33
Using battery power ........................................................................................................................... 33
Displaying the remaining battery charge ........................................................................... 33
Inserting or removing the battery ....................................................................................... 33
Inserting a battery ............................................................................................. 33
Removing a battery ........................................................................................... 34
Charging a battery ............................................................................................................. 35
Maximizing battery life ....................................................................................................... 36
vi

Managing low battery levels .............................................................................................. 36
Identifying low battery levels ............................................................................. 36
Resolving a low battery level ............................................................................. 37
Resolving a low battery level when external power is available ....... 37
Resolving a low battery level when a charged battery is available ... 37
Resolving a low battery level when no power source is available .... 37
Resolving a low battery level when the computer cannot exit
Hibernation ....................................................................................... 37
Conserving battery power .................................................................................................. 37
Storing a battery ................................................................................................................ 37
Disposing of a used battery ............................................................................................... 38
Replacing the battery ......................................................................................................... 38
Using external AC power .................................................................................................................... 38
Testing an AC adapter ....................................................................................................... 38
Hybrid Graphics (select models only) ................................................................................................. 39
Using Hybrid Graphics (select models only) ...................................................................... 39
7 Drives ............................................................................................................................................................. 40
Handling drives ................................................................................................................................... 40
Removing or replacing the service door ............................................................................................. 41
Removing the service door ................................................................................................ 41
Replacing the service door ................................................................................................ 41
Replacing or upgrading the hard drive ............................................................................................... 42
Removing the hard drive .................................................................................................... 42
Installing a hard drive ......................................................................................................... 44
Using HP 3D DriveGuard ................................................................................................................... 44
Identifying HP 3D DriveGuard status ................................................................................. 45
8 External cards and devices .......................................................................................................................... 46
Using memory card readers ............................................................................................................... 46
Inserting a memory card .................................................................................................... 46
Removing a memory card .................................................................................................. 46
Using smart cards (select models only) ............................................................................................. 47
Inserting a smart card ........................................................................................................ 47
Removing a smart card ...................................................................................................... 47
Using a USB device ........................................................................................................................... 47
Connecting a USB device .................................................................................................. 47
Removing a USB device .................................................................................................... 48
Using optional external devices .......................................................................................................... 49
Using optional external drives ............................................................................................ 49
vii

9 Memory modules .......................................................................................................................................... 50
10 Security ........................................................................................................................................................ 53
Protecting the computer ..................................................................................................................... 53
Using passwords ................................................................................................................................ 53
Setting passwords in the operating system ....................................................................... 54
Setting passwords in Computer Setup .............................................................................. 54
Managing a BIOS administrator password ........................................................ 55
Entering a BIOS administrator password .......................................................... 55
Using a Computer Setup DriveLock password .................................................................. 55
Managing a DriveLock password ...................................................................... 56
Entering a DriveLock password ........................................................................ 56
Using Computer Setup Automatic DriveLock ..................................................................................... 56
Managing an Automatic DriveLock password .................................................................... 56
Using firewall software ....................................................................................................................... 56
Installing an optional security cable .................................................................................................... 57
Using the fingerprint reader (select models only) ............................................................................... 58
Enabling fingerprint authentication during logon ................................................................ 58
Enrolling your fingerprint .................................................................................................... 58
11 Backup and Recovery ................................................................................................................................ 60
Creating backups ............................................................................................................................... 60
Backing up your information ............................................................................................................... 60
Performing a system recovery ............................................................................................................ 61
Remove everything and reinstall SLED .............................................................................................. 61
12 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................. 63
Starting Computer Setup .................................................................................................................... 63
Using Computer Setup ....................................................................................................................... 63
Navigating and selecting in Computer Setup ..................................................................... 63
Restoring factory settings in Computer Setup ................................................................... 64
Updating the BIOS ............................................................................................................................. 64
Determining the BIOS version ........................................................................................... 64
Downloading a BIOS update ............................................................................................. 65
Using Advanced System Diagnostics ................................................................................................. 66
13 MultiBoot ..................................................................................................................................................... 67
About the boot device order ............................................................................................................... 67
viii

Appendix A Troubleshooting and support .................................................................................................... 68
Troubleshooting .................................................................................................................................. 68
The computer is unable to start up .................................................................................... 68
The computer screen is blank ............................................................................................ 68
Software is functioning abnormally .................................................................................... 68
The computer is on but not responding ............................................................................. 69
The computer is unusually warm ....................................................................................... 69
An external device is not working ...................................................................................... 69
The wireless network connection is not working ................................................................ 69
A disc does not play ........................................................................................................... 70
A movie is not visible on an external display ..................................................................... 70
Contacting customer support ............................................................................................................. 71
Labels ................................................................................................................................................. 72
Appendix B Cleaning your computer ............................................................................................................. 74
Cleaning products .............................................................................................................................. 74
Cleaning procedures .......................................................................................................................... 74
Cleaning the display .......................................................................................................... 74
Cleaning the sides and cover ............................................................................................ 74
Cleaning the TouchPad and keyboard .............................................................................. 75
Cleaning a tablet PC pen and pen holder (select models only) ......................................... 75
Appendix C Specifications .............................................................................................................................. 76
Input power ......................................................................................................................................... 76
Operating environment ....................................................................................................................... 76
Appendix D Electrostatic discharge .............................................................................................................. 77
Index ................................................................................................................................................................... 78
ix

x

1Welcome
After you set up and register the computer, it is important to take the following steps:
●Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, see Networking on page 15.
●Get to know your computer—Learn about your computer features. See Getting to know your
computer on page 3and Keyboard and pointing devices on page 20 for additional
information.
●Find installed software—Access a list of the software preinstalled on the computer. Select
Computer >More Applications.
NOTE: For details about using the software included with the computer, select Computer >
Help. You can also see the software manufacturer's instructions, which may be provided with
the software or on the manufacturer's website.
●Update programs and drivers—Update your programs and drivers with the latest versions on a
regular basis. When your computer is registered, it will automatically be updated with the latest
versions. When you register, you can choose to receive automatic notifications when updates
become available. The automatic notifications for operating system updates are available for 90
days. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
1

Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Setup Instructions poster ●Setting up the computer
●Identifying computer components
Linux Help
To access the Linux Help, select Computer >Help.
●Computer software
●Computer settings
●Connecting to the Internet
●Computer utilities
Regulatory, Safety, and Environmental Notices
To access the notices, double-click the HP
Documents icon located on the desktop.
●Regulatory and safety information
●Battery disposal information
Safety & Comfort Guide
To access this guide, double-click the HP Documents
icon located on the desktop.
– or –
Go to http://www.hp.com/ergo.
●Proper workstation setup, posture, health, and work habits
●Electrical and mechanical safety information
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP support telephone numbers
HP Web site
For U.S. support, go to http://www.hp.com/go/
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
●Support information
●Ordering parts and finding additional help
●Software, driver, and BIOS updates
●Accessories available for the device
Limited Warranty*
To access the warranty:
Double-click the HP Documents icon located on the
desktop.
– or –
Go to http://www.hp.com/go/orderdocuments.
Warranty information
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a
printed copy from http://www.hp.com/go/orderdocuments or write to:
●North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
2 Chapter 1 Welcome

2 Getting to know your computer
Top
TouchPad
NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the
screen.
(2) Left pointing stick button Functions like the left button on an external mouse.
(3) TouchPad zone Moves the pointer and selects or activates items on the
screen.
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right pointing stick button Functions like the right button on an external mouse.
(6) Right TouchPad button Functions like the right button on an external mouse.
Top 3

Lights
Component Description
(1) Power light ●On: The computer is on.
●Blinking: The computer is in the Suspend state.
●Off: The computer is off or in Hibernation.
(2) Caps lock light On: Caps lock is on.
(3) Microphone mute light ●Amber: microphone sound is off.
●Off: microphone sound is on.
(4) Num lock light On: Num lock is on.
(5) Wireless light ●White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
(6) Mute light ●Amber: Computer sound is off.
●Off: Computer sound is on.
4 Chapter 2 Getting to know your computer

Buttons and fingerprint reader (select models only)
Component Description
(1) Power button ●When the computer is off, press the button to turn on
the computer.
●When the computer is on, press the button briefly to
initiate Suspend.
●When the computer is in the Suspend state, press the
button briefly to exit Suspend.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and operating
system shutdown procedures are ineffective, press and hold
the power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings:
1. Select Computer >Control Center.
2. In the left pane, click System, and then click Power
Management in the right pane.
(2) Speakers (2) Produce sound.
(3) Wireless button Turns the wireless feature on or off but does not establish a
wireless connection.
NOTE: A wireless connection may be established if one
has been previously configured.
Top 5

Component Description
(4) Volume mute button Mutes and restores speaker sound.
(5) Fingerprint reader (select models only) Allows a fingerprint logon instead of a password logon.
6 Chapter 2 Getting to know your computer

Keys
Component Description
(1) fn key Executes frequently used system functions when pressed
in combination with a function key.
(2) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(3) Embedded numeric keypad keys When the keypad is turned on, it can be used like an
external numeric keypad.
Each key on the keypad performs the function indicated by
the icon in the upper-right corner of the key.
(4) num lk key Turns the embedded numeric keypad on and off when
pressed in combination with the fn key.
Alternates between the navigational and numeric functions
on the integrated numeric keypad.
Top 7

Front
Component Description
(1) Wireless light ●White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
(2) Power light ●On: The computer is on.
●Blinking: The computer is in the Suspend state.
●Off: The computer is off or in Hibernation.
(3) AC adapter/Battery light ●Amber: The computer is connected to external power
and the battery is charged from 0 to 90 percent.
●White: The computer is connected to external power
and the battery is charged from 90 to 99 percent.
●Blinking amber: A battery that is the only available
power source has reached a low battery level. When
the battery reaches a critical battery level, the battery
light begins blinking rapidly.
●Off: The battery is fully charged.
(4) Hard drive light ●Blinking white: The hard drive is being accessed.
●Amber: HP 3D DriveGuard has temporarily parked
the hard drive.
8 Chapter 2 Getting to know your computer

Right
Component Description
(1) Audio-out (headphone) jack/Audio-in
(microphone) jack
Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional headset
microphone.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety
information, see the Regulatory, Safety, and
Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-
conductor connector that supports both audio-out
(headphone) and audio-in (microphone).
(2) DisplayPort Connects an optional digital display device, such as a
high-performance monitor or projector.
(3) Memory card reader Reads data from and writes data to memory cards
such as Secure Digital (SD).
(4) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide
enhanced USB power performance.
NOTE: For details about different types of USB
ports, see .Using a USB device on page 47.
(5) RJ-45 (network) jack Connects a network cable.
(6) Docking connector Connects an optional docking device.
(7) Power connector Connects an AC adapter.
Right 9

Left
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(2) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(3) External VGA monitor port Connects an external VGA monitor or projector.
(4) USB 3.0 charging port Connects optional USB 3.0 devices and provides
enhanced USB power performance. The USB charging
port can also charge select models of cell phones and
MP3 players, even when the computer is off.
NOTE: For details about different types of USB ports,
see Using a USB device on page 47.
(5) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced
USB power performance.
NOTE: For details about different types of USB ports,
see Using a USB device on page 47.
(6) Smart card reader (select models only) Supports optional smart cards.
10 Chapter 2 Getting to know your computer