HP 9000 Series 300 Manual
f7/iiFl
HEWLETT
~12J
PACKARD
HP
9000
Series 300,
Models
362/382
Service
Training
Self-Paced Hardware Training Guide
HP
9000 Series 300, Models
362/382 Service Training
Flin-
HEWLETT
.:a.
PACKARD
HP
Part No. A1473+49A-90001
Printed in
USA
August
1991
First Edition
Copyright © 1991 Hewlett-Packard
NOTICE. The information contained in this document is subject
to
change without notice.
HEWLETT-PACKARD MAKES
NO
WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO,
THE
IMPLIED
WARRANTIES OF MERCHANTABILITY
AND
FITNESS
FOR
A PARTICULAR
PURPOSE. Hewlett-Packard shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability ofits software on
equipment
that
is not furnished by Hewlett-Packard.
This document contains proprietary information which is protected by copyright. All rights
are reserved.
No
part
of this document may be photocopied, reproduced or translated
to
another language without the prior written consent of Hewlett-Packard Company.
Printing
History
New editions
of
this manual will incorporate all material
updated
since
the
previous edition.
Update
packages
may
be issued between editions
and
contain replacement
and
additional
pages
to
be
merged
into
the
manual by
the
user.
The
manual
printing
date
and
part
number indicate its current edition.
The
printing
date
changes when a new edition is printed. (Minor corrections
and
updates
which are
incorporated
at
reprint do not cause
the
date
to
change.)
The
manual
part
number changes
when extensive technical changes are incorporated.
First
Edition
. . . . . . . . . . . . . .
August
1991
PRINTED
ON
RECYCLED PAPER
Iii
Contents
o.
Introdudion
Course 0 bjecti
ves.
. . . . . .
Student Performance Objectives
Prerequisites . . . . . . .
Profile.
. . . . . . . . .
Equipment/Material List
Hardware
....
.
Software
.....
.
Nonstandard Tools
Library List
Student Materials . . .
Instructor Materials . .
Presentation Materials .
Electronic Reproduction Materials
How
to
Take This Course
Lesson Locations
Course Structure . . . . .
Safety Procedures . . . . .
Course Completion Checklist
HP 9000 Series 300, Models 362/382 Service Training
1.
Features
Lesson Overview . . . . . . .
Student Performance Objectives
Features (1) . . . . .
Features (2) . . . . .
Integrated Workstations
Sets
of
Products (1) .
Sets of Products (2)
Processors . .
Graphics
....
.
Mass Storage
......
.
Operating Systems
Key Points (1)
Key Points (2)
Key Points (3)
Lesson 1 Quiz
0-1
0-1
0-2
0-2
0-2
0-2
0-3
0-3
0-3
0-3
0-4
0-4
0-4
0-4
0-5
0-5
0-6
0-7
0-7
1-1
1-1
1-2
1-2
1-3
1-3
1-4
1-4
1-5
1-6
1-7
1-7
1-8
1-8
1-11
Contents-1
2. Installation
Lesson Overview .
Student Performance Objective .
Installation (1)
Installation (2) .
Operating Systems (1) .
Operating Systems (2) .
Operating Systems (3) .
Key Points (1)
Key Points (2) .
Lesson 2 Quiz
3.
Theory
of
Operation
Lesson Overview .
Student Performance Objectives
System Board (1) .
System Board (2) .
System Board (3)
Theory of Operation (1)
Theory
of
Operation (2)
Theory
of
Operation (3) .
Mass Storage Devices
Mass Storage Devices (2)
Standard
Interfaces .
Workstation Controller Board
Integrated Controller (1) .
Integrated Controller (2) .
Key Points
..
Lesson 3 Quiz
4. Troubleshooting
Lesson Overview
Student Performance Objectives
Troubleshooting
Objectives.
Diagnostics .
Disk
Part
Number
RODIME
R03000T
TSC
Message . .
CE.utilities . . .
CRT Monitor Alignment Utility
Tests Not in
Crtadjust
.
Key Points (1) .
Key Points (2) .
Lesson 4 Quiz
Contents-2
2-1
2-1
2-1
2-2
2-2
2-3
2-3
2-4
2-4
2-7
3-1
3-1
3-2
3-2
3-3
3-3
3-4
3-4
3-5
3-6
3-7
3-7
3-8
3-8
3-9
3-11
4-1
4-1
4-1
4-2
4-2
4-3
4-3
4-4
4-8
4-9
4-10
4-10
4-13
5. Disassembly
Lesson Overview . . . . . . .
Student Performance Objectives
Disassembly Tools (1) .
Disassembly Tools (2)
Disassembly . . . . .
DIO Expander . . . .
Integrated Controller Tools (1)
Integrated Controller Tools (2) . . . .
Key Points (1) . . . .
Key Points (2)
Key Points (3)
Key Points (4) . . . .
Lesson 5 Quiz
A. Video
Corredions
and Additional Information
B. Anonymous
FTP
to
hpfcse
C. Quiz Answers
Lesson 1 Quiz Answers
Lesson 2 Quiz Answers
Lesson 3 Quiz Answers
Lesson 4 Quiz Answers
Lesson 5 Quiz Answers
D. Course Evaluation Form
HP 9000 Series 300, Models 362/382 Service Training
5-1
5-1
5-1
5-2
5-2
5-3
5-3
5-4
5-4
5-5
5-5
5-6
5-7
C-1
C-2
C-3
C-5
C-6
D-1
Contents-3
o
Introduction
Before You Begin
...
This 1 day course, Level II video course has been designed
to
provide a self-paced means of
training CEs
to
support and service the HP 9000 Series 300 362/382 Controllers.
The
course
consists
of
a videotape presentation as well as this guidebook.
The
video, quizzes and final
exam teaches
the
students
the
skills necessary
to
repair
and
maintain this product as well as
familiarizing them with all relevant documentation.
Course Objectives
Upon successful completion
of
this course, you (the student) will be able
to
do
the
following.
• Install
both
of
the
controllers and expanders
• Troubleshoot and Isolate hardware failures
to
the
Field Replaceable Unit
• Run all diagnostics tools for
the
controllers
• Replace all Field Replaceable Units
Student Performance Objectives
•
The
student, using any of
the
course materials, will score 80%
or
better
on
the
final
review.
The
test
will cover features, installation, troubleshooting, theory of operation
and
disassembly.
•
If
hardware is available,
the
student will remove and replace all of
the
Field Replaceable
Units.
•
The
units must be restored
to
full operation
and
pass self test,
to
be successful.
Introduction
0-1
Prerequisites
• CEDl-79XXA Mass Storage
• NEN1-CBT1B Introduction
to
Data
Communication
(P
/N
99076+49A-90002)
• CEG1-PSOOA Problem-Solving
KT
{P
/N
99070+49A-90101
• CE92-S300 SPU Self-Paced
(P
/N
H2507+49A-90002)
• HP-UX .
Profile
The
targeted
student for this course is a HP
CE
with Series 300 Controller training
and
experience.
Equipment/Material List
Hardware
The
following hardware
is
recommended,
but
not required for this course:
HP
A1413A
R/362
Integrated
Controller
362 SPU
2mb
Parity
RAM
9"
Internal Grayscale Display
52mb Internal Disk Drive
3.5"
Floppy Drive
4 DIO
I/O
and
1 DIO Accessary Slot
HP
BASIC/WS
HP
A2250A M382
Wkstation
Cntrllr
Bndl
382 SPU
4mb
ECC
RAM
640 X 480 VGA Graphics
14"
VGA Color Monitor
1 DIO Slot
#AMK
400mb Disk drive
w/HP-UX
0-2 Introduction
List =$9,990.00
List =$1,900.00
3,500.00
$11,400.00
Software
• BASIC 6.5
• HP-UX Version 8.0
• A142l-l0034 Test Stimulus Code (Computer Tests)
Nonstandard
Tools
• 7
mm
Nutdriver
Library List
• HP 9000 Series 300 Model 362/382 A1473A Service Manual
(P
/N
A1473-90030)
• HP 9000 Series 300 Model 362/382 A1473A Service Handbook
(P
/N
A1473-90039)
• HP 9000 Series 300 Model R362/R382 A13l4A Service Manual
(P
/N
A130l-9000l)
Student Materials
• HP 9000 Series 300, 362/382, Service Training Self-Paced Training Kit (A1473A+49A-6000l
NTSC Format or A1473+49A-60002, PAL Format) containing:
o
HP
9000 Series 300, 362/382, Service Training Self-Paced Training Guide
and
Final
Exam
Package (A1473+49A-9000l)
o
HP
9000 Series 300 362/382 Service Training Video
Learning Centers may also wish
to
order the following separately:
•
HP
9000 Series 300 362/382 Controller Self-Paced Training Guide (A1473+49A-9000l)
Introduction
0-3
I
nstructor
Materials
• Not Applicable
Presentation Materials
\.
VCR
with NTSC (VHS) or PAL Format
Electronic
Reproduction
Materials
• Not Applicable
How
to
Take
This
Course
1. Read Appendix A in this workbook before continuing.
It
has some corrections and
additions
to
the
video.
2. Read
the
following chapters in the Service manual
and/or
handbook, before watching
the
particular video section.
Section
Features
Installation
Theory
of
Operation
Troubleshooting
Disassembly
Manual
Chapter 3
Chapter 2
Handbook
Chapter 1
Chapter 3
Chapter
4 & 5
3. View
the
video, stopping as directed or as you want to. Answer
the
questions
at
the
end
of
each lesson.
4. Read
and
observe all Cautions, Warnings and Safety guidelines.
5. Keep a record
of
your progress using
the
Course Completion Checklist on
at
the
end of this
section.
6. After completing all of
the
sections, take
the
final examination.
If
you did not answer
80%
of
the
questions correctly, review
the
lessons where you were weakest
and
retake
the
final
examination.
0-4
Introduction
Lesson Locations
In order
to
facilitate
the
use of individual lessons, the approximate
starting
footages are listed
below.
Lesson
Starting
Footage
oIntroduction 0
1 Features
195
2 Installation
675
3 Theory of Operation 1520
4 Troubleshooting 1995
5 Disassembly 2545
Course Structure
The
following flowchart illustrates
the
organization of
the
technical material
in
this course:
Features Installation Theory
of
Troubleshooting
Section
r--
Section -Operation
r--
Section
Section
Disassembly
Section
Introduction 0-5
Safety Procedures
There are various flags used throughout this course
that
must be followed
to
ensure your
safety
and
the
safety
of
the product. Be sure
to
pay special attention
to
the
following symbols
and text:
Warning
Caution
I
Note
The
WARNING
symbol
will
be
used
above
text
where
potential
danger
to
an
Individual
may
occur.
The
CAUTION symbol will be used above
text
where potential danger
to
equipment may occur.
The
NOTE
symbol will be used above text where
attention
to
special
instructions appear.
~TO'
The
STOP
symbol will be used above
text
where student involvement is required.
0-6
Introduction
Course Completion Checklist
HP
9000 Series 300, Models 362/382 Service Training
Course
Completion
Checklist
Lesson Title Date Time Supervisor's
Completed Required Initials
Features
Installation
Theory
of
Operation
Troubleshooting
Disassembly
Program
Completion
Date
_______________________
_
Student's
Signature;
__________________________
_
Final
Exam
Administered by:
__________
~Date:
__________
_
Introduction
0-7
Features
Lesson Overview
This section will introduce
the
student
to
the
features of the HP 9000 Series 300 362/382
Controllers.
Read
Chapter
1, "Product Information" in the
CE
Handbook. Then, view
the
Features
section of
the
video and complete
the
quiz.
Student Performance Objectives
Upon successful completion
of
this lesson,
the
student will be able
to
do
the
following:
• List which Motorola CPUs are used where
• List
the
different Memory and were they are used
• List
the
graphics options
• List
the
different mass storage devices
• List all
of
the
interfaces
• List
the
LAN
• List
the
expanders
• List
the
operating systems
1
Features
1·1
Features (1)
Features:
(1)
-
Tvo
sets
of
Products
-
Tvo
Processors
-
Tvo
types
of
Memory
-Three
types
of
Graphics
Features (2)
Features:
(2)
-Three
types
of
Mass
Storage
-
Standard
S300
Interfaces
-
DIO
slot
-Expanders
-
Operating
Systems
1·2 Features
Integrated Workstations
Workstation
Integrated
030
040
Sets
of
Products (1)
362
R362
382
R382
Sets
of
Products
-
Two
Controllers:
1-Slot,
4-Slot
-
Controllers:
68030
or
040
System/Processor
Board
-030: 362/R362
-040: 382/R382
Features 1·3
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6
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