HP Designjet 230 User manual

 
  
  
   
  


!  #! "
&
Copyright HewlettĆ
Pa kard Company 1996
This do ument ontains
proprietary information
that is prote ted by
opyright. All rights are
reserved. No part of this
do ument may be
photo opied, reprodu ed,
or translated into another
language without the prior
written onsent of HewlettĆ
Pa kard Company.
HP internal order number
C4699Ć90000
Se ond edition, Mar h
1996
Printed in U.S.A.
!!#&
The information ontained
in this do ument is subje t
to hange without noti e.
%##(! "
 %!!#&  & 
%# !! # #"
#! $ $#
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  %!!#" 
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HewlettĆPa kard shall not
be liable for errors
ontained herein or for
in idental or onsequential
damages in onne tion
with the furnishing,
performan e, or use of this
material.

The pro edures des ribed
in this manual are to be
performed by HPĆqualified
servi e personnel only.
#! 
'!
Serious sho k hazard
leading to death or injury
may result if you do not
take the following
pre autions:
Ensure that the a power
outlet (mains) has a
prote tive earth (ground)
terminal.
Dis onne t the plotter
from the power sour e
prior to performing any
maintenan e.
Prevent water or other
liquids from running
onto ele tri al
omponents or ir uits,
or through openings in
the en losure.
#!"## "!
Refer to the beginning of
Chapter 6 of this manual,
for pre autions you should
take to prevent damage to
the plotter ir uits from
ele trostati dis harge.
#& &"
General definitions of
safety symbols are given
immediately after the table
of ontents.
Learning Produ ts, Bar elona Division
HewlettĆPa kard Española, S.A.
Avda. Graells, 501
08190 Sant Cugat del Vallès
Spain

 
  
  
   
  






ii Using this M nu l C4699Ć90000
Using this M nu l

This m nu l cont ins inform tion necess ry to test, c libr te nd service:
DHP DesignJet 230 plotters (models C4694A nd C4695A)
DHP DesignJet 250C plotters (models C3190A nd C3191A)
DHP DesignJet 330 plotters (models C4701A nd C4702A)
DHP DesignJet 350C plotters (models C4699A nd C4700A)
For inform tion bout using these plotters, refer to the corresponding user nd
quickĆreference guides.

The procedures described in this m nu l re to be performed by HPĆcertified service
personnel only.

The HP ongoing tr ining course CEV2ĆTIJ provides tr ining for HP Customer Engineers nd
Authorized De lers, on servicing the complete HP DesignJet series of l rgeĆform t,
therm lĆinkjet plotters.
 
P rt numbers for plotter options, ccessories nd service p rts re loc ted in ch pter 10.

This m nu l cont ins inform tion for the monochrome HP DesignJet 230 nd 330 plotters
nd the color HP DesignJet 250C nd 350C plotters. To highlight the differences between the
v rious plotters the following symbols will be used in the left m rgin:
This symbol indic tes the inform tion specific only to the HP DesignJet 230 nd 250C.
This symbol indic tes the inform tion specific only to the HP DesignJet 330 nd 350C.
All other inform tion not m rked by these symbols is pplic ble to ll plotters.
The term   refers generic lly to models C3190A, C4694A, C4699A nd C4701A.
The term   refers generic lly to models C3191A, C4695A, C4700A nd C4702A.
A sm ll rrow 'is used to indic te other p rts of the Service M nu l or User's Guide where
you c n find inform tion rel ted to the topic you re consulting.
The wsymbol is used to indic te the n me of referenced p r gr ph.

iiiCont nts
C4699Ć90000
Cont nts
Using this Manual ii..................................................
Saf ty Symbols x.....................................................
  
Applications 1Ć2...........................................................
Driv rs 1Ć2...............................................................
Graphic Languag s 1Ć2....................................................
D vic ĆControl Languag s 1Ć2..............................................
Int rfac s 1Ć3.............................................................
N twork Conn ctions 1Ć3..................................................
M mory 1Ć3..............................................................
Accuracy 1Ć3..............................................................
R solution 1Ć4............................................................
L gs 1Ć4..................................................................
RollĆf d 1Ć4..............................................................
Upgrading a D signJ t 330 1Ć4.............................................
M dia 1Ć4................................................................
    
Pow r R quir m nts 2Ć2...................................................
Choosing an Int rfac Cabl (mor Us r's Guid ) 2Ć2...........................
Choosing a Suitabl Plott r Environm nt (mor Us r's Guid ) 2Ć3...............
Environm ntal Sp cifications 2Ć3........................................
Plott r Dim nsions and W ight 2Ć3......................................

iv Contents C4699Ć90000
   
Unpacking and Assembling the Plotter 3Ć2...................................
Inspecting the Plotter for Damage 3Ć4.......................................
Repacking the Plotter 3Ć4...............................................
Assembling the Legs (Optional) 3Ć5.........................................
Assembling the RollĆFeed Assembly (Optional) 3Ć8............................
Installing the Plotter (more User's Guide) 3Ć12..................................
Using the Plotter (more Quick Reference Guide) 3Ć12..............................
DesignJet 230 Front Panel 3Ć12..........................................
DesignJet 250C Front Panel 3Ć12.........................................
DesignJet 330 Front Panel 3Ć13..........................................
DesignJet 350C Front Panel 3Ć13.........................................
hirdĆParty Inks and OffĆAxis Ink Systems 3Ć14...........................
Configuring the Plotter 3Ć14.................................................
Verifying Plotter Operation 3Ć14.............................................
PowerĆOn SelfĆ ests 3Ć14................................................
Demonstration Plot 3Ć14.................................................
Example of Setup Sheet (DesignJet 250C) 3Ć15................................
Example of Setup Sheet (DesignJet 350C) 3Ć16................................
  
Moisture on Plotter 4Ć2....................................................
Level of Plotter Usage 4Ć2..................................................
Friction on Slider Rod 4Ć2..................................................
Noisy Carriage Wheel 4Ć2..................................................
Ink Spilling 4Ć3...........................................................
Belt Swelling 4Ć3..........................................................
Cleaning the RollĆfeed Assembly 4Ć3........................................
Cleaning the Plotter 4Ć4...................................................
General Cleaning 4Ć4...................................................
Cleaning the Drive Roller 4Ć4...........................................

vContents
C4699Ć90000
   (more HP DesignJet 200/220 ervice Manual)
Introduction 5Ć2..........................................................
Loading heet Media 5Ć2...................................................
Loading Roll Media on the DesignJet 330 and 350C 5Ć4.......................
Roll Media 5Ć5............................................................
Removing tatic Charge from the Media 5Ć5.................................
Gripping the Media 5Ć5....................................................
PinchĆArm ensor 5Ć5..................................................
Providing a Force on Top of the Media 5Ć6...................................
Bail 5Ć6...............................................................
BailĆLift Mechanism 5Ć6................................................
Moving the Carriage 5Ć6...................................................
CarriageĆDrive Mechanics 5Ć6...........................................
Motor, Belt and Pulley 5Ć6...........................................
Carriage Guidance 5Ć6..............................................
Positional Feedback 5Ć6.............................................
Detecting the Lines and Media Edges 5Ć7....................................
Line ensor 5Ć7........................................................
Providing Ink 5Ć7.........................................................
Print Cartridges 5Ć7....................................................
Distance between Carriage and Media 5Ć7.............................
Producing an Image 5Ć8....................................................
PrintĆMode Characteristics 5Ć8..........................................
ervicing the Cartridges 5Ć11................................................
ervice tation 5Ć11.....................................................
pittoon 5Ć11...........................................................
Primer 5Ć11............................................................
Plotter Architecture 5Ć12....................................................
Electronics Module 5Ć13....................................................
MainĆPCA Connections 5Ć13.............................................
ensors 5Ć13............................................................
ROM 5Ć14..............................................................
RAM 5Ć14..............................................................
EEROM 5Ć14...........................................................
Input/Output Interfaces 5Ć14.............................................
BiĆTronics 5Ć14......................................................
R Ć232ĆC 5Ć14.......................................................
Power upply 5Ć15......................................................
Water Condensation 5Ć15................................................
Memory Usage 5Ć15........................................................
Plot Orientation 5Ć15....................................................
Raster Image Processor 5Ć15.............................................
Carriage PCA 5Ć16.........................................................
Front Panel PCA 5Ć16......................................................

vi Contents C4699Ć90000
   
Safety Precautions 6Ć2.....................................................
ESD Precautions 6Ć2......................................................
Reassembly 6Ć2...........................................................
Require Tools 6Ć3........................................................
Repair Proce ures 6Ć4.....................................................
Installing a RAM or ROM SIMM 6Ć4.....................................
Removing the Bail 6Ć5..................................................
Removing the Cartri ge Caps an Wiper Bla es 6Ć6.......................
Removing the Top Cover 6Ć7............................................
Removing the RollĆfee Assembly 6Ć8....................................
Removing the Left En ĆCover 6Ć9.......................................
Removing the Right En ĆCover 6Ć10......................................
Disconnecting the FrontĆPanel Assembly 6Ć12..............................
Removing the Electronics Mo ule 6Ć13....................................
Removing the Me iaĆSensor Assembly 6Ć15................................
Replacing the Me iaĆSensor Assembly 6Ć16................................
Removing the Enco er Strip 6Ć17.........................................
Reinstalling the Enco er Strip 6Ć19.......................................
Removing the Right Bracket 6Ć21.........................................
Removing the Carriage Motor 6Ć21........................................
Removing the Spittoon 6Ć23..............................................
Removing the Spittoon 6Ć24..............................................
Removing the PinchĆArm Sensor 6Ć25.....................................
Removing the DriveĆRoller Gear 6Ć25.....................................
Removing the Me ia Motor 6Ć26..........................................
Removing the PinchĆArmĆLever Linkage 6Ć27..............................
Removing the Primer 6Ć27...............................................
Removing the Service Station 6Ć28........................................
Removing the BailĆLift Mechanism 6Ć29...................................
Removing the EngagingĆLever Support 6Ć31...............................
Removing the Over rive Roller 6Ć32......................................
Removing the Back Cover 6Ć33...........................................
Removing the Trailing Cable 6Ć34........................................
Repositioning the Trailing Cable 6Ć35.....................................
Removing the TrailingĆCable Gui e 6Ć36..................................
Removing the Cartri ge Carriage 6Ć37....................................
Removing the Drive Belt 6Ć39............................................
Removing the DriveĆBelt Pulley 6Ć40......................................
Removing the Drive Roller 6Ć41..........................................
Reinstalling the Drive Roller 6Ć42........................................
Removing the PinchĆArm Lift Mechanism 6Ć44.............................
Reinstalling the PinchĆArm Lift Mechanism 6Ć45...........................
Removing the Over rive Enclosure 6Ć46...................................
Reinstalling the Over rive Enclosure 6Ć47.................................
Removing the Entry Platen 6Ć48..........................................
Reinstalling the Entry Platen 6Ć49........................................

viiContents
C4699Ć90000
   
When to Calibrate the lotter 7Ć2...........................................
Black Cartridge Alignment (See User's Guide, chapter 1) 7Ć2......................
Color Cartridge Test (See User's Guide, chapter 3) 7Ć2............................
Service Modes 7Ć3.........................................................
Entering Service Mode 1 7Ć3............................................
Entering Service Mode 2 7Ć4............................................
Stopping a Test 7Ć4.....................................................
FrontĆ anel Keys in Service Mode 7Ć5....................................
ressing Two Keys Together 7Ć5.........................................
Software Diagnostics and Hardware Tools 7Ć5.............................
ServiceĆMode 1 (DesignJet 230) 7Ć6......................................
ServiceĆMode 2 (DesignJet 250C) 7Ć6.....................................
ServiceĆMode 1 (DesignJet 330) 7Ć7......................................
ServiceĆMode 2 (DesignJet 350C) 7Ć7.....................................
Accuracy Calibrations 7Ć8..................................................
Adjusting the CarriageĆtoĆMedia Distance 7Ć11................................
 
owerĆOn 8Ć2.............................................................
Self Test and Initialization 8Ć2..........................................
What You Should See and Hear 8Ć3......................................
FrontĆ anel LEDs 8Ć5.....................................................
Error Codes for the DesignJet 230 and 250C lotters 8Ć6......................
No LEDs On 8Ć6.......................................................
LEDs On (Error Off) 8Ć6................................................
LEDs Flashing 8Ć7.....................................................
Error LED On 8Ć9.....................................................
Error Codes for the DesignJet 330 and 350C lotters 8Ć13......................
No LEDs On 8Ć13.......................................................
LEDs On (Error Off) 8Ć13................................................
LEDs On or Flashing 8Ć13...............................................
LEDs Flashing 8Ć14.....................................................
Error LED On 8Ć15.....................................................
System Errors for the DesignJet 230 and 250C lotters 8Ć19....................
System Errors for the DesignJet 330 and 350C lotters 8Ć23....................
EEROM Errors 8Ć27........................................................
EEROM Model ID Configuration rocedure for the DesignJet 330 and 350C 8Ć28.....
Troubleshooting Tips 8Ć30..................................................
Service Tests 8Ć35..........................................................
Which Service Test to erform 8Ć35.......................................
Viewing Test Output on an H almtop C 8Ć36...........................
Bail Cycle Test 8Ć37.....................................................
Bench Run 8Ć38.........................................................
CarriageĆAxis Test 8Ć38..................................................

viii Contents C4699Ć90000
Carriage Test for the DesignJet 230 and 250C 8Ć39.........................
Carriage Test for the DesignJet 330 and 350C 8Ć40.........................
Electrical Test 8Ć41......................................................
FrontĆPanel Test 8Ć42...................................................
Input/Output Test for the DesignJet 230/250C Only 8Ć43....................
MediaĆAxis Test 8Ć44....................................................
Modular Test 8Ć45.......................................................
PrintĆQuality Plot 8Ć46..................................................
ensors Test for the DesignJet 230 and 250C 8Ć47..........................
ensors Test for the DesignJet 330 and 350C 8Ć48..........................
ervice Configuration Plot for the DesignJet 230 and 250C 8Ć49.............
ervice Configuration Plot for the DesignJet 330 and 350C 8Ć50.............
Printing the ervice Configuration Plot 8Ć51...............................
ervice Monitor (Data Display) 8Ć52......................................
ervo/Encoder Test 8Ć53.................................................
Clearing the EEROM for the DesignJet 230 and 250C 8Ć54.....................
Clearing the EEROM for the DesignJet 330 and 350C 8Ć55.....................
PrintĆQuality Troubleshooting 8Ć56..........................................
PrintĆQuality Plot 8Ć56..................................................
Banding 8Ć57...........................................................
Uneven Fill Density 8Ć58................................................
Lightfastness 8Ć58......................................................
pray 8Ć58.............................................................
VerticalĆLine traightness (VL ) 8Ć59.....................................
Ink mearing 8Ć60......................................................
Hue Changes 8Ć60.......................................................
tarwheel Marks 8Ć60...................................................
Misaligned Colors 8Ć61..................................................
Bleeding, Blooming and Wicking 8Ć61.....................................

ixContents
C4699Ć90000
     
Introduction 9Ć2..........................................................
SerialĆNumber Format 9Ć2.................................................
Firmware Revision Level 9Ć3...............................................
Obtaining Service Notes with Graphics 9Ć4..................................
From a PC 9Ć4.........................................................
From a NIX Workstation 9Ć4..........................................
Problem Reading the Setup Sheet 9Ć5.......................................
   
Exchange Assemblies 10Ć2..................................................
Replacement Parts 10Ć3.....................................................
Part Lists and ExplodedĆView Diagrams 10Ć4..................................
Legs 10Ć4...............................................................
Top and Back Covers, Electronics, Trailing Cable 10Ć6......................
End Covers 10Ć8........................................................
CarriageĆAxis (Left End) 10Ć10............................................
CarriageĆAxis (Right End) 10Ć12...........................................
Service Station, Primer, Spittoon 10Ć14.....................................
Media Entry Path 10Ć16..................................................
Bail and Overdrive 10Ć18..................................................
PinchĆArm Assembly 10Ć22...............................................
RollĆFeed Assembly 10Ć24.................................................
Accessories 10Ć26........................................................
Interface Cables 10Ć29....................................................
  
HewlettĆPackard support services in the nited States 11Ć2....................
HewlettĆPackard support services in Europe 11Ć4..............................
HewlettĆPackard support services in AsiaĆPacific 11Ć8..........................