HTC U11 HTV33 Service manual

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Read this rst
Thank you for purchasing the HTC U11 HTV33 (simply
called the "HTV33" or the "product" from here on).
Before you start using the product, read the "Safety
precautions" and "Handling precautions" in the "Basic
Manual" to ensure you use it correctly and safely.
※Names of companies and products mentioned herein are
trademarks or registered trademarks of their respective
owners. The ®and TM symbols are not used in this document.
※The screen images in this document may be different from the actual
screen. Also note that a part of the screen images may be omitted.
※This manual uses the abbreviation "app" in place of "application" .
July 2017, 1st Edition
Sold by: KDDI CORPORATION・OKINAWA CELLULAR
TELEPHONE COMPANY
Imported by:HTC NIPPON Corporation
Manufactured by: HTC Corporation
Basic operations Setup
■Basic operations of keys
Volumekey
Adjustthevolumeof
incomingcallsand
ringtones.
Powerkey
Turnonthepower.
Switchon/offSleepmode.
Display(touchpanel)
Touchwithyourfingerto
operate.
Backkey
Go back to the previous
screen.
Recentlyusedapps
Displayahistoryof
recentlyusedapps.
Homekey/Fingerprint
scanner
Returntothehomescreen.
■Turning on the power
《Lock screen》
Press and hold
for at least
two seconds
until the product
vibrates, and then
release it
※ After a while, the
lock screen appears.
On the lock screen,
slide upward
Description of functions
This "Setting Guide" describes the main
basic operations and initial setup. For more
information on various functions, refer to the
"Basic Manual" that comes with this product,
and the "Basic Manual" app that can be used
on the product.
■Basic touch panel operations
Tap/double tap
Lightly touch an item on the
screen with your nger and
then release your nger.
Tapping the same position
twice consecutively is called
a double tap.
Long touch Slide Flick
(swipe)
Keep touching
an item with
your nger.
While your
nger is gently
touching the
screen, move it
in the desired
direction.
Operate the
screen by
quickly moving
(icking) your
nger up, down,
right, or left.
■Inputting characters
The software keyboard can be used when an
app that requires character or numeric input is
started up, or when you touch a character input
area.
Input mode
⑨ ⑩ ⑪
①
②
③
④
⑤
⑥
⑦
⑧
①When inputting characters, the characters
assigned to a key(⑩) are displayed in
reverse order.
②Moves the cursor left.
③Tap this key while inputting characters to
perform alphanumeric and Japanese Kana
conversion. Tap this key before inputting
characters to display a symbol/emoticon list.
④Changes the input mode.
⑤Deletes the character to the left of the cursor.
⑥Moves the cursor right.
⑦Inputs spaces.
⑧Inputs a carriage return and nalizes the
characters being input.
⑨Toggles between upper-case and lower-case
characters.
⑩Input characters.
⑪Inputs a " ,", " .", symbol, or space.
Setup (continued)
■STEP 4: Setting up a Google account
Set up a Google account to use Google apps such as Gmail, Google Maps and Play Store, etc.
To create a new
Google account, tap
More options ⇒
Create account
※If you already have a
Google account, enter
your mail address.
Enter your rst name
and last name ⇒NEXT Enter your date of birth
and gender ⇒NEXT
Enter your mail address
⇒NEXT
※You cannot use a mail
address that is already
being used by another
user.
Enter your password ⇒
NEXT Tap NEXT
If a SMS transmission
screen appears to
verify your phone
number, tap VERIFY.
※Receive an SMS. After
completing the initial
setup, conrm it.
Conrm the content ⇒
tap I AGREE Conrm the created account ⇒NEXT Select whether to use
automatic data backup
or location information
services ⇒NEXT
※ If a conrmation screen
appears, tap
ACCEPT .
Tap CONTINUE Conrm the content ⇒
tap YES I'M IN
※You can enable/disable
each function later.
※ To set the Google Assistant,
follow the following on-
screen instructions.
■STEP 10: au Easy Setting
Conrm the content ⇒ NEXT Conrm the content ⇒Next Select Register "au ID" ⇒
Next Tap au IDの設定・保存 (Set/ save au ID) Input your security number
⇒OK
※The initial value of a security
number is a four digit number
chosen by the customer and
noted on the application form.
Input your password ⇒設
定(Set) Tap 終了 (Exit) Select Update ⇒Next
※If a screen appears
conrming the use of au
Market, conrm the content,
and tap 次へ (Next).
Read the terms of service
⇒select Agree ⇒Next
※If a security conrmation
screen appears, tap Agree.
Conrm the content ⇒ Agree
※If you selected Disagree on
the Terms of Service screen
at the Initial Setup, a caution
screen will appear. Tap OK to
display the installation screen
of the recommended apps.
If you grant the Lookout
for au permissions
to access certain
capabilities of or data
on the product, the
pre-conguration of the
app is complete.
If a screen appears
prompting you to
select home apps,
tap Sense Home.
※If you are using the au
Basic Home, select
the number of times of
usage.
※The explanations in
this manual are based
on the home screen
"Sense Home".
Conrm the content ⇒ To use
Data Storage app, select Turn
Auto Backup on
⇒ Next
※I f you do not want to use
Automatic Backup service, tap
Turn Auto Backup off ⇒Next.
Conrm the content ⇒To
use au Basic Home, select
Activate ⇒Next
※If you do not want to use
au Basic Home, tap Skip
activation ⇒Next.
Conrm the content ⇒To use
Texting While Walking Alert
app, select Activate ⇒Next
※If you do not want to use Texting
While Walking Alert app, tap
Skip activation ⇒Next.
Conrm the content ⇒To
use Lookout for au app,
select Activate ⇒Next
※If you do not want to use
Lookout for au app, tap Skip
activation ⇒Next.
Select the data to restore
to your terminal from
among those backed up
in the au server ⇒次へ
(Next)
Select recommended
apps to install ⇒次へ
(Next)
Conrm the content ⇒
Finish
■Setup of E-mail
Use of E-mail (@ezweb.ne.jp) requires an LTE NET subscription.
If you did not subscribe when you purchased your product,
contact an au shop or Customer Service Center.
The E-mail address is decided automatically when you do the
initial settings.
On the home screen,
tap
Conrm your E-mail
address ⇒閉じる (Close)
Select 同意する (Agree)
⇒完了 (Done)
E-mail (@ezweb.ne.jp) settings ■Changing your E-mail address
You can change your E-mail address decided at the initial setup later.
On the home screen,
tap
Tap MENU Tap Change Address/
Setting Filter Tap Eメ ー ル アド レ ス の
変更へ (Go to change
E-mail address)
Input your security
number ⇒送信 (Send) Conrm the content ⇒
承諾する (Accept) Input your E-mail address ⇒送信 (Send)
Tap OK ⇒ 閉じる (Close)
■STEP 2: Allowing HTC to collect
usage data
Conrm the content ⇒
NEXT
※If you do not allow HTC
to collect usage data,
tap Change usage data
settings. to clear the
checkbox and tap SAVE.
※If a conrmation screen
appears for the usage
conditions, tap AGREE.
This section explains the Setup (setup wizard)
when you turn on the power of the product in
its initial state.
■STEP 1: Setting the language
Tap 利用開始 (LET'S GO)
※In the initial state, the
language is set to
Japanese. To change
the language, tap 日本語
(Japanese) and select a
language.
※The explanations in this
manual are based on
screens when "English
(United States)" is
selected.
To change the language after the initial setup,
on the home screen,tap ⇒Settings ⇒
Language & keyboard ⇒Languages ⇒Add a
language ⇒Select the desired language
■STEP 3: Setting Internet
connections
Set the Wi-Fi network to connect
⇒NEXT
※When a prompt screen appears
asking if you allow the product to
use mobile data, tap OK.
For information on how to set
the Wi-Fi network, see
"Wi-Fi connection settings" on
the following page.
■STEP 7: Setting up ngerprint
Tap SET UP
FINGERPRINT
※If you want to set up
a ngerprint after the
initial setup, tap SKIP
FOR NOW ⇒SKIP
ANYWAY.
Select an alternative
method of unlocking
the screen when
the ngerprint
authentication does
not work.
※Follow the on-screen
instructions to make the
setting.
Tap START Follow the on-screen
instructions to register
the ngerprint
⇒ DONE
■STEP 5: Setting up an HTC
account
Skip for now ⇒DON'T USE
※To create an HTC account,
tap Create an account
⇒Follow the on-screen
instructions.
※If you already have an HTC
account, enter your E-mail
address and password.
●Basic operations
This section explains the
basic operating procedures.
●Setup
This section explains the
settings to be made when
you turn on the power of the
product in i
ts initial state.
●E-mail (@ezweb.ne.jp)
settings
This section explains how
to set up E-mail (@ezweb.
ne.jp). The E-mail address is
decided automatically when
you do the initial settings.
You can change your E-mail
address decided at the initial
setup later.
●Screen settings
You can set the brightness
and the time before the
screen turns off.
●Network settings
You can make settings to
use Wi-Fi network or Wi-Fi
tethering.
● Making and receiving calls
You can also make phone
calls by using contacts.
● Sending and receiving
data with Android Beam
The product can exchange
data with another device
that has a NFC function.
●Saving power
You can save battery power
by turning off functions that
are not being used.
●Transferring data from
au Settings menu
You can back up or restore
data to the product from
your old au phone.
● Using "Basic Manual" app
You can check detailed
operational procedures
on the product.
● Downloading "Full
Instruction Manual" (Japanese)
You can download the
"Full Instruction Manual"
(Japanese) from the au
homepage.
■Setting app access permissions
When you open apps for the rst time, a prompt
screen appears asking you whether to grant the
apps permissions to access certain features of
or data on the product.
If the screen is displayed, conrm the content
and tap [DENY] or [ALLOW].
• If you tap [DENY] in an app, you may not be
able to run the app or its features, or the use
of the features may be restricted.
• Depending on the apps or features, a screen
explaining the permissions may be displayed.
Also, the prompt screen may appear
several times or the on-screen display may
differ from screen to screen. Conrm the
content carefully and follow the on-screen
instructions.
• In this guide, some parts of the screen
display may be omitted.
au ID※Register your au phone number or any character string for au ID (user ID).
au ID password Register the password for the au ID.
※The same au ID as another user's cannot be registered.
The settings to use the convenient au functions and services are easy to do.
This section describes how to set up an au ID on the initial settings screen.
The settings can be changed with the "au ID Setting" app.
■STEP 6: Setting up Edge Sense
Tap SET UP LATER
※To set the Edge Sense, tap
SET UP NOW and follow the
on-screen instructions.
■STEP 8: Customizing your
wallpaper
Conrm the content ⇒NEXT
※To set up the wallpaper, tap Choose Home
screen wallpaper, then select a wallpaper
and tap APPLY.
■STEP 9: Customizing this
product
Enter your name ⇒ Select whether to allow
HTC to collect information on your current
location and usage data
⇒ NEXT
※Your Google account name (part before @) set
in STEP 4 has already been entered. If you did
not set a Google account, "HTV33" is entered.
■Edge Sense
This product has the Edge Sense
function installed. Grip the product
and apply pressure to the sides
of the Edge Sense part (pressure
sensor) to shoot photos or videos,
and start the Google app.
An initial setup is required to use the
Edge Sense function. For details,
refer to the "Basic Manual" app.
EdgeSensepart
(pressuresensor)
Setting Guide

Network settings
Saving power
You can reduce battery power consumption by turning
off functions (Wi-Fi, Bluetooth, Wi-Fi tethering and
screen auto rotation, etc.) that are not being used on
Quick Settings panel if you want to use the product for a
long time.
■Turning functions on/off
Slide the status bar
down with two ngers
or slide the status bar
down twice.
Tap the icon of the
function you want to
switch on/off.
Making and receiving calls
Transferring data from au Settings menu Using "Basic Manual" app Downloading "Full Instruction
Manual" (Japanese)
Sending and receiving data with Android Beam
On the home screen, tap
⇒Settings Tap au Settings Menu Tap Data Transfer Tap 機種変更はこちら
(Change model) ⇒
Follow the on-screen
instructions to transfer
data
To automatically back up your photos, address book, and so
on in the au server using a Data Storage app, perform the
following operations.
On the home screen, tap ⇒Settings ⇒au Settings
Menu ⇒Backup Setting ⇒Tick the data to be automatically
backed up
Screen settings ■Setup of Wi-Fi tethering
You can use the product as the wireless LAN hot spot to enable Internet connection from the client (PC,
etc.) that supports wireless LAN (Wi-Fi).
※To use the tethering function, a separate subscription is required.
On the home screen, tap
⇒Settings ⇒More
⇒Mobile network
sharing
Tap Wi-Fi tethering Tap OK
When a conrmation
screen appears
telling that a separate
subscription is
required, tap OK.
Tap . The icon turns
into
When is displayed at the
top of the screen, follow
the on-screen instructions
to connect the client (PC,
etc.) to the product ⇒OK
■Making calls ■Making calls from People
On the home screen,
tap
Input the phone
number you want to
call ⇒CALL
To hang up the call, tap
END CALL On the home screen,
tap ⇒People Tap the contact you
want to call
Tap the number you
want to call
To hang up the call, tap
END CALL
■Receiving calls
• When screen is turned on (but not when lock
screen is displayed)
• When screen is turned off
When a call comes in,
tap ANSWER To hang up the call, tap END CALL
When a call comes in,
slide ANSWER upward
or to the right
To hang up the call, tap
END CALL
■Wi-Fi connection settings
You can connect to the Internet using a wireless
LAN (Wi-Fi) environment built in your home, or
a public wireless LAN environment away from
home.
Before making wireless LAN (Wi-Fi) settings,
check the following information.
SSID
The name set for the public
wireless LAN service or
wireless LAN device to be
connected to
Password
The password to connect
to the public wireless LAN
service or wireless LAN
device
※Connection to all public wireless LAN services is not
guaranteed.
※You may need a separate contract with the service
provider to use some public wireless LAN services.
※Enabling the wireless LAN (Wi-Fi) function uses a lot
of battery power.
We recommend turning off the wireless LAN (Wi-Fi)
function when not using it.
※We recommend making security settings such as
"WEP" or "WPA/WPA2 PSK" to prevent unauthorized
access.
Perform this operation in the environment where you can receive signals from the wireless LAN
devices that you want to access and the public wireless LAN service.
On the home screen, tap
⇒Settings Tap Wi-Fi
Tap . The icon turns
into
Tap the network (SSID)
to connect to
Input the password ⇒
CONNECT
※The settings are nished
when appears at the
top of the screen.
The product can exchange data with another
device that has a NFC function.
To send or receive data using Android Beam,
both sending and receiving devices must have
the NFC function activated.
Keep the product part facing the other
device's part, and do not move them until
the data communication is complete.
mark
■Sending data
A user operation for sending data varies depending on the function. This section describes the operation to send a contact (prole) using the
NFC function.
e.g.) When sending a prole
If the account
selection screen
appears, select
the account from
which you want
to send your
prole.
On the home screen,
tap ⇒People Tap My prole Tap ⇒Send my
prole Tap Send contact via
Move the back
of the product
toward the back
of the other
device.
■Receiving data
When holding the product
and the other device back
to back, data is received.
Tap NFC Select the checkbox
of the item to send
SEND ⇒Tap the
screen
You can back up or restore data to the product from your old au phone by using a microSDTM memory card or au server.
• If you restore data by using an au server, save the data to the au server using your old au phone. If you are using the au
server, you need to set up an au ID. (In case the au Settings Menu does not exist on your old au phone, use the Friends
Note app or au Cloud app instead.)
• If you restore data by using a microSDTM memory card, save the data from your old phone to the microSDTM memory
card. (In case the au Settings Menu does not exist on your old au phone, use the au backup app instead.)
※In this document, "microSD memory card", "microSDHC memory card" and "microSDXC memory card" are abbreviated as "microSD
memory card".
You can check detailed operational procedures on this product.
• You can nd the target operational procedures using the search function.
• If you are using this product for the rst time, download and install the app following the on-screen instructions.
■Setup of NFC function
In order to transfer data using Android Beam, NFC function
must be activated.
On the home screen,
tap
⇒ Settings
Tap More
Tap NFC / Osaifu-
Keitai Settings Tap and check Reader/Writer, P2P
You can modify the screen settings to make the display brighter or to make the time before the
screen turns off longer.
■Changing brightness of screen
On the home screen, tap
⇒Settings ⇒Display,
gestures & buttons
Tap Brightness level Adjust the brightness by
dragging the slider
⇒OK
■Changing time before screen turns off
On the home screen, tap
⇒Settings ⇒Display,
gestures & buttons
Tap Screen timeout Tap the time before the
screen turns off
■Checking your E-mail address
On the E-mail
screen, tap
MENU ⇒E-mail
information
This displays the
E-mail address of
the product.
About PC mail settings
On the home screen, tap ⇒Mail to
set up PC mail (POP3/IMAP), company
Exchange Server mail, Gmail, Yahoo Mail,
and Outlook.com.
For details, refer to the "Basic Manual" app.
E-mail (@ezweb.ne.jp)
settings (continued)
■Installing "Basic Manual" app ■Starting "Basic Manual" app
On the home screen,
tap ⇒au Support
⇒Basic Manual
Tap Yes ⇒Follow the
on-screen instructions
to install
On the home screen,
tap ⇒au Support
⇒Basic Manual
Check the operational
procedures on the
table of content
You can download the "Full Instruction Manual"
(Japanese) from the au homepage, and read it on
your PC or other models.
https://www.au.com/support/service/mobile/guide/
manual/
From the instruction manual download page,
search for "HTV33" in the "機種名、型番" (Model
name/number) eld and download the "Full
Instruction Manual" (Japanese).
To display the instruction manual download
page, search for "取扱説明書" from the of the
au homepage (https://www.au.com/).