HTC Evo 4G LTE User manual

User Guide
©2012 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their
respective owners.

Table of Contents i
Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance ......................................................................................................... 1
Charge Your Phone................................................................................................................ 3
Activate Your Phone............................................................................................................... 4
Complete the Setup Application.............................................................................................. 5
Set Up Voicemail.................................................................................................................... 6
Sprint Account Information and Help ...................................................................................... 6
Sprint Account Passwords .................................................................................................. 6
Manage Your Account......................................................................................................... 7
Sprint Support Services ...................................................................................................... 8
Phone Basics............................................................................................................................. 9
Your Phone’s Layout .............................................................................................................10
Turn Your Phone On and Off.................................................................................................13
Turn Your Screen On and Off................................................................................................13
Your Phone’s Lock Screen....................................................................................................14
Unlock the Screen..............................................................................................................14
Customize the Lock Screen ...............................................................................................15
Touchscreen Navigation........................................................................................................15
Your Home Screen................................................................................................................18
Home Screen Basics .........................................................................................................19
Extended Screens..............................................................................................................20
Customize the Home Screen .............................................................................................21
Launch Bar, Apps, and Folders..........................................................................................22
Status and Notifications.........................................................................................................24
Status Bar..........................................................................................................................24
Notifications Panel.............................................................................................................27
Notification LED.................................................................................................................27
Enter Text..............................................................................................................................28
HTC Sense Input Keyboard ...............................................................................................28
Enter Text by Speaking......................................................................................................31

Table of Contents ii
Swype Keyboard................................................................................................................31
Tips for Editing Text...........................................................................................................33
Phone Calls ..............................................................................................................................36
Make Phone Calls .................................................................................................................36
Call Using the Phone Dialer...............................................................................................36
Call From Call History........................................................................................................37
Call From People...............................................................................................................38
Call Using a Speed Dial Number........................................................................................38
Call a Number in a Text Message or Email Message.........................................................38
Call Emergency Numbers..................................................................................................38
Receive Phone Calls.............................................................................................................39
Visual Voicemail....................................................................................................................40
Set Up Visual Voicemail.....................................................................................................40
Review Visual Voicemail....................................................................................................41
Learn More About Visual Voicemail ...................................................................................42
Voicemail (Traditional)...........................................................................................................42
Set Up Voicemail ...............................................................................................................42
Voicemail Notification.........................................................................................................43
Retrieve Your Voicemail Messages....................................................................................43
Phone Call Options................................................................................................................44
Caller ID.............................................................................................................................44
Call Waiting........................................................................................................................44
3-way Calling .....................................................................................................................45
Call Forwarding..................................................................................................................45
In-call Options....................................................................................................................45
Internet Calls.........................................................................................................................46
Add an Internet Calling Account.........................................................................................46
Make an Internet Call.........................................................................................................46
Set Up Speed Dialing............................................................................................................47
Call History............................................................................................................................47
View Call History................................................................................................................47
Save a Number From Call History......................................................................................48
Prepend a Number From Call History ................................................................................49

Table of Contents iii
Erase Call History..............................................................................................................49
Settings.....................................................................................................................................50
Wireless & Networks Settings................................................................................................50
Airplane Mode....................................................................................................................51
Wi-Fi..................................................................................................................................51
Bluetooth............................................................................................................................51
Mobile Network..................................................................................................................51
More Wireless & Network Settings.....................................................................................51
Personalization Settings........................................................................................................52
Scene ................................................................................................................................52
Change the Home Screen Wallpaper.................................................................................53
Change the Default Ringtone.............................................................................................53
Sound Set..........................................................................................................................53
Application Tabs ................................................................................................................55
Change the Lock Screen Style...........................................................................................55
Accounts & Sync...................................................................................................................55
Add Your Social Networks, Email Accounts, and More ......................................................56
Add One or More Google Accounts....................................................................................56
Manage Your Online Accounts...........................................................................................56
Location & Security Settings..................................................................................................57
Location.............................................................................................................................57
Security-Screen Lock.........................................................................................................58
Display Settings.....................................................................................................................60
Auto-rotate Screen.............................................................................................................60
Animation...........................................................................................................................60
Text Size............................................................................................................................60
Brightness..........................................................................................................................61
Screen Timeout..................................................................................................................61
Keep the Screen On While Charging .................................................................................61
Change the Wallpaper .......................................................................................................61
Calibrate the Screen..........................................................................................................62
Sound Settings......................................................................................................................62
General Sound Settings.....................................................................................................62

Table of Contents iv
Incoming Calls ...................................................................................................................63
Notifications.......................................................................................................................64
System...............................................................................................................................64
Call Settings..........................................................................................................................64
Voicemail Settings .............................................................................................................65
Other Call Settings.............................................................................................................65
Internet Call Settings..........................................................................................................66
Applications Settings.............................................................................................................66
Allow Installation of Third-Party Programs..........................................................................66
Clear Application Cache and Data.....................................................................................66
Select the App to Open Data Items....................................................................................67
Stop Applications Using Task Manager..............................................................................67
Storage Settings....................................................................................................................67
Where Applications, Data, and Files are Stored.................................................................67
Encrypt Data on Your Phone..............................................................................................68
Reset Your Phone..............................................................................................................68
Power & Data Management Settings.....................................................................................69
Adjust the Screen Brightness and Screen On-Time...........................................................69
Manage Your Phone’s Wireless Functions.........................................................................70
Set the Email Synchronization Schedule............................................................................70
Close Applications Not In Use............................................................................................71
Language & Keyboard Settings.............................................................................................71
Language Settings.............................................................................................................71
Keyboard Settings..............................................................................................................71
Date & Time Settings.............................................................................................................71
Connect to PC Settings.........................................................................................................72
System Updates....................................................................................................................72
About Your Phone.................................................................................................................72
People ......................................................................................................................................73
Getting Contacts Into Your Phone.........................................................................................73
Transfer Contacts from Your Old Phone............................................................................74
Your People List....................................................................................................................75
Your People App Profile........................................................................................................76

Table of Contents v
Set Up Your Profile............................................................................................................76
Your Profile........................................................................................................................77
Add Entries to People App.....................................................................................................77
Add a New People Entry....................................................................................................77
Find People You Know on Social Networks .......................................................................78
Import or Copy Contacts....................................................................................................78
Merge Entries in People........................................................................................................79
Accept Contact Link Suggestions.......................................................................................79
Manually Merge Entries .....................................................................................................80
Break the Link....................................................................................................................80
Contact Information and Conversations.................................................................................81
Manage People Entries.........................................................................................................81
Edit a People Entry............................................................................................................81
Delete an Entry..................................................................................................................81
Delete Multiple Entries.......................................................................................................82
Contact Groups.....................................................................................................................82
Create a Group..................................................................................................................82
Edit a Contact Group .........................................................................................................82
Send a Message or Email to a Group ................................................................................83
Rearrange Your Contact Groups........................................................................................83
Delete Groups....................................................................................................................83
Use People Widgets..............................................................................................................84
Add a People Widget .........................................................................................................84
Set the Default Communication Method.............................................................................84
Get in Touch with a Contact...............................................................................................84
Send Contact Information......................................................................................................85
Back Up and Restore Your Contacts.....................................................................................85
Accounts and Messaging..........................................................................................................87
Gmail.....................................................................................................................................87
Create a Google Account...................................................................................................87
Sign In to Your Google Account.........................................................................................88
View Your Gmail Inbox.......................................................................................................89
Send a New Gmail Message..............................................................................................89

Table of Contents vi
Reply To or Forward an Email Message ............................................................................90
Get Help with Gmail...........................................................................................................90
Email.....................................................................................................................................90
Add a POP3 or IMAP Email Account..................................................................................91
Add an Exchange ActiveSync Account ..............................................................................91
Check Your Mail Inbox.......................................................................................................92
Send an Email Message....................................................................................................93
Save an Email Message in Tasks......................................................................................95
Print Your Email Messages................................................................................................95
Search Email Messages ....................................................................................................95
Work with Exchange ActiveSync Email..............................................................................96
Manage Email Messages...................................................................................................97
Sync Email Less Frequently...............................................................................................98
Change the Email Account Settings...................................................................................99
Delete an Email Account..................................................................................................100
Add the Mail Widget.........................................................................................................100
Text Messaging and MMS...................................................................................................100
Send a Text Message (SMS)...........................................................................................101
Send a Multimedia Message (MMS) ................................................................................103
Save and Resume Composing a Draft Message..............................................................104
Check Your Messages.....................................................................................................105
Manage Message Conversations.....................................................................................107
Back Up and Restore Your Text Messages......................................................................108
Text and Multimedia Message Options............................................................................109
Add the Messages Widget...............................................................................................112
Social Networking Accounts................................................................................................112
Facebook.........................................................................................................................112
Twitter for HTC Sense......................................................................................................112
Friend Stream..................................................................................................................112
Google+...........................................................................................................................116
YouTube..........................................................................................................................116
Google Talk .....................................................................................................................118
Applications and Entertainment...............................................................................................119

Table of Contents vii
Google Play.........................................................................................................................119
Find and Install an Application .........................................................................................119
Uninstall an Application....................................................................................................120
Create a Google Wallet Account......................................................................................120
Get Help with Google Play...............................................................................................120
Navigation ...........................................................................................................................121
HTC Car ..........................................................................................................................121
Google Maps ...................................................................................................................124
Google Latitude................................................................................................................127
Telenav GPS Navigation..................................................................................................128
Music...................................................................................................................................129
Browse for Music .............................................................................................................129
Listen to Music.................................................................................................................129
Make Your Music Sound Better........................................................................................131
Find Music Videos on YouTube .......................................................................................131
Update Album Covers......................................................................................................131
Playlists ...........................................................................................................................132
Music and Ringtones .......................................................................................................133
Share Music Using Bluetooth...........................................................................................134
Use the Music Widget......................................................................................................134
FM Radio.........................................................................................................................134
Sprint TV & Movies..............................................................................................................136
NASCAR Sprint Cup Mobile ................................................................................................137
HTC Watch..........................................................................................................................138
Create or Sign In to Your HTC Watch Account ................................................................139
Rent or Buy a Video with HTC Watch ..............................................................................139
Manage Your HTC Watch Downloads..............................................................................139
Change the HTC Watch Settings.....................................................................................140
Check What’s Linked to Your HTC Watch Account..........................................................140
Delete Your HTC Watch Account.....................................................................................140
HTC Watch FAQs............................................................................................................140
Web and Data.........................................................................................................................141
Data Services –Sprint 4G LTE and Sprint 3G Networks .....................................................141

Table of Contents viii
Your User Name..............................................................................................................142
Launch a Web Connection...............................................................................................142
Data Connection Status and Indicators............................................................................142
Turn the Data Connection On or Off.................................................................................143
Switch to CDMA Mode to Save Battery Power.................................................................143
Enable Data Roaming......................................................................................................143
Data Services FAQs ........................................................................................................144
Wi-Fi....................................................................................................................................145
Turn Wi-Fi On and Connect to a Wireless Network..........................................................145
Check the Wireless Network Status.................................................................................146
Connect to a Different Wi-Fi Network...............................................................................146
Add the Wi-Fi Widget.......................................................................................................146
Virtual Private Networks (VPN)............................................................................................147
Add a VPN Connection....................................................................................................147
Connect to a VPN............................................................................................................147
Disconnect From a VPN...................................................................................................148
Browse the Web..................................................................................................................148
Open the Browser............................................................................................................148
Private Browsing..............................................................................................................149
Add and Manage Your Bookmarks...................................................................................150
Save Web Content For Later............................................................................................151
Browsing History..............................................................................................................151
Download File and Apps from the Web............................................................................152
Set Browser Options........................................................................................................153
Copy Text, Look Up Information, and Share ....................................................................153
Sprint Hotspot......................................................................................................................155
Set Up Sprint Hotspot......................................................................................................156
Connect Your Computer to Sprint Hotspot.......................................................................156
Manage Sprint Hotspot ....................................................................................................157
Turn Off Sprint Hotspot....................................................................................................157
Add the Sprint Hotspot Widget.........................................................................................158
Connect to a Computer .......................................................................................................158
Use Your Phone as a Modem..........................................................................................158

Table of Contents ix
Connect Your Phone to the Internet Through a Computer (Internet Pass-through)..........159
Camera and Video..................................................................................................................160
Using the Camera ...............................................................................................................160
Launch the Camera .........................................................................................................160
Take a Photo ...................................................................................................................162
Record a Video................................................................................................................162
Camera Scenes...............................................................................................................163
Change Camera and Video Settings................................................................................165
Access Photos and Videos..................................................................................................165
View Photos and Videos..................................................................................................166
Start a Photo Slideshow...................................................................................................166
Watch Videos...................................................................................................................166
Edit Your Photos and Videos ...........................................................................................167
View Photos in Your Social Networks ..............................................................................170
Print Your Photos.............................................................................................................170
Share Your Photos and Videos........................................................................................171
Wireless Display..................................................................................................................173
Movie Editor ........................................................................................................................175
Create a Slideshow with Movie Editor..............................................................................175
Change the Soundtrack ...................................................................................................175
Share Your Slideshow From Gallery................................................................................176
Tools and Calendar.................................................................................................................177
Calendar..............................................................................................................................177
Create an Event...............................................................................................................178
View the Calendar............................................................................................................178
Manage Calendar Events.................................................................................................179
Accept or Decline a Meeting Invitation.............................................................................180
Set Reminders for Your Events........................................................................................181
Event Alerts .....................................................................................................................181
Show or Hide Calendars and Tasks.................................................................................181
Change Calendar Settings...............................................................................................181
About the Calendar Widget..............................................................................................182
Calculator............................................................................................................................182

Table of Contents x
Clock & Alarm......................................................................................................................182
HTC Clock Widget ...........................................................................................................182
Open the Clock Application..............................................................................................183
World Clock .....................................................................................................................183
Alarm Clock .....................................................................................................................184
Stocks .................................................................................................................................185
Weather...............................................................................................................................186
Tasks...................................................................................................................................187
Create a Task..................................................................................................................187
Link a Task to a Contact ..................................................................................................188
Link a Task to a Location.................................................................................................188
Manage Tasks.................................................................................................................189
View the Unified Task List................................................................................................189
Create a Task List............................................................................................................189
Manage Task Lists...........................................................................................................190
Back Up or Restore Tasks...............................................................................................190
Change Tasks Settings....................................................................................................190
Online Storage ....................................................................................................................191
Dropbox...........................................................................................................................191
SkyDrive ..........................................................................................................................195
HTC Sync Manager.............................................................................................................197
Install HTC Sync Manager...............................................................................................198
Get Started with HTC Sync Manager...............................................................................199
Import More Media to the Library.....................................................................................200
Add New Media to Your Library Automatically .................................................................200
Check for New Software Updates....................................................................................201
HTC Sync Manager Supported File Formats....................................................................201
Play Music in HTC Sync Manager....................................................................................202
Create a Playlist in HTC Sync Manager...........................................................................202
View Photos and Videos in HTC Sync Manager...............................................................202
Set Up HTC Sync Manager to Recognize Your Phone.....................................................203
Set Up Your Phone to Sync with your Computer..............................................................204
Syncing Your Phone and Your Computer.........................................................................206

Table of Contents xi
Ripping Music from a CD with HTC Sync Manager..........................................................206
Voice Recorder....................................................................................................................207
Record Your Voice...........................................................................................................207
Set a Voice Clip as a Ringtone.........................................................................................207
Bluetooth and NFC..............................................................................................................208
Turn Bluetooth On or Off..................................................................................................208
Change the Phone Name.................................................................................................208
Connect a Bluetooth Headset or Car Kit ..........................................................................209
Reconnect a Headset or Car Kit.......................................................................................209
Disconnect or Unpair From a Bluetooth Device................................................................210
Send Information Using Bluetooth....................................................................................210
Where Sent Information is Saved.....................................................................................211
Receive Information Using Bluetooth...............................................................................212
Use Bluetooth FTP Server...............................................................................................213
Share Content with Android Beam...................................................................................213
microSD Card......................................................................................................................214
Insert the microSD Card...................................................................................................214
Remove the microSD Card ..............................................................................................215
Check the microSD Card Memory....................................................................................216
Erase the microSD Card..................................................................................................216
Unmount the microSD Card.............................................................................................216
Copy Files to or from the microSD Card...........................................................................216
Update Your Phone.............................................................................................................217
Update Your Phone Firmware..........................................................................................217
Update the Operating System..........................................................................................218
Update Your Profile..........................................................................................................219
Update Your PRL.............................................................................................................219
Index.......................................................................................................................................220

Get Started 1
Get Started
This section gives you all the information you need to set up your phone and Sprint service the
first time.
Your Phone at a Glance
Charge Your Phone
Activate Your Phone
Complete the Setup Application
Set Up Voicemail
Sprint Account Information and Help
Your Phone at a Glance
The following illustrations outline your phone’s primary external features, keys, and buttons.

Get Started 2
Front panel

Get Started 3
Back panel
FCC ID
Remove the back cover to check the phone’s FCC ID.
Charge Your Phone
Your phone comes with a non-removable battery. You must first charge the battery to begin
setting up your phone.
1. Plug one end of the USB cable to the AC adapter.

Get Started 4
2. Plug the other end of the USB cable into the charger/accessory jack on the upper right
side of your phone.
3. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to
three hours.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully
charge the battery as soon as possible.
4. Press and hold to turn the phone on.
If your phone is activated, it will turn on, search for service, and begin the setup application. If
your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
●If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
●If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
●When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update
screen. Follow the onscreen instructions to continue.
●If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:

Get Started 5
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
•Touch Activate to override auto-activation and start the manual activation
wizard.
•Follow the onscreen prompts to complete the activation process.
●To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Tip: Do not press while the phone is being activated. Pressing cancels the
activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Complete the Setup Application
Once your phone has been turned on and activated, you will then be guided to the setup
process. Touch Next or Skip to skip any of the screens.
●Scheduled sync. Select manual or automatic synchronization of information. For more
information, see Accounts & Sync.
●Set up Wi-Fi network. Connect to a Wi-Fi network. For more information, see Wi-Fi.
●Get an HTC Account. Create a new or sign in to your existing HTC Account. Sign in
with your HTC Account to easily access HTC features, services, and content.
●Tell HTC. Choose whether to allow HTC to collect anonymous data in the background
about how you use your phone.
●Use Google location. Turn on Google location services. For more information, see
Location.
●Set up your Dropbox account.Create a new or sign in to your Dropbox account and
enjoy a free 25GB Dropbox space. See Dropbox for more information.
●Set up accounts. Set up your email and social network accounts including Google,
Exchange ActiveSync, Mail, Dropbox, Evernote for HTC Sense, Facebook, Flickr,
Microsoft Hotmail, SkyDrive for HTC Sense, and HTC Watch. For more information, see
Accounts & Sync.
●Transfer my stuff. Transfer information from your old phone. You can do this at a later
time. For more information, see Transfer Contacts from Your Old Phone.

Get Started 6
Note: You do not need to sign up for a Google Account to use your phone. However, to
download applications from Google Play or chat in Google Talk, you must link your
phone to a Google Account.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
1. Touch > . (If your screen is locked, press to turn on the display and then
drag the ring up to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password –Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
Manage Your Account
Sprint Support Services
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in/Sign up and then click Sign up now! to get started.) If you

Get Started 7
are not the account owner (if someone else receives the bill for your Sprint service), you can get
a sub-account password at sprint.com.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com
●Access your account information.
●Check your minutes used (depending on your Sprint service plan).
●View and pay your bill.
●Enroll in Sprint online billing and automatic payment.
●Purchase accessories.
●Shop for the latest Sprint phones.
●View available Sprint service plans and options.
●Learn more about data services and other products like games, ringtones, screen
savers, and more.
From Your Sprint Phone
1. Touch > .
2. Do any of the following:
Touch to check minute usage and account balance.
Touch to make a payment.
Touch to access a summary of your service plan or get answers to other
questions.

Get Started 8
From Any Other Phone
●Sprint Customer Service: 1-888-211-4727.
●Business Customer Service: 1-888-788-4727.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
►Touch > , and then touch .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
►Touch > , and then touch .
For more information or to see the latest in products and services, visit us online at sprint.com.