HTC HTC One X User manual

Documentation Plan
HTC One X User’s Guide
Xingze Dong
Manual #2
User Documentation
November 23, 2012

Table of Contents
Table of Contents....................................................................................................................................1
Audience Analysis...................................................................................................................................2
Source Documents..................................................................................................................................4
Task Analysis...........................................................................................................................................6
Working Table of Contents.....................................................................................................................7
Graphics Plan Sheet................................................................................................................................9
Format Plan Sheet.................................................................................................................................12
Access Aids Plan Sheet..........................................................................................................................13
Safety Messages Plan Sheet..................................................................................................................14

Audience Analysis
The potential users for HTC One X are people whose ages are between 20-30 years old.
Users’ Informational Needs
The potential users are looking forward to information like phone type, operating system, basic
function, phone accessories, warranty information, and newly launched apps. Some of the users are
already HTC users who are seeking for a new type of HTC phone. Users may have or don’t have the
experience of using Android operating system, and novice to smart phone may first look for the basic
functions. Some techies may care about the new features of the phone compared to before, and
some of them may even develop their own apps. Few people may first look information about
accessories and warranty information.
Users’ Technical Literacy
People between 20—30 years old occupy the largest proportion of users for HTC One X. Most of the
people at this age range have the experience with electronic appliances like computers, TVs, mp3
players, cell phones or even smart phones. HTC One X may not be the first phone for most of the
users, so they had the experience of reading cell phone’s introductions before. Besides, people at
this age range are quick learners. So, the users are expected to have high technical literacy.
Users’ Knowledge of the Product
As an influential cell phone producer, HTC shares a large proportion of the cell phone market. Their
marketing and advertising strategies enable their products easily known by users. People between
20- 30 years old tend to follow the updated information of popular electronic products. Especially,
HTC One X was launched as the latest smart phone with the newest features. Besides, HTC Incredible,
HTC EVO, and HTC Wildfire share almost the same characteristics with HTC One X, and they are
popular among buyers. Users may have brief information and some expectations about HTC One X

before they purchase the phone.
Users’ Learning Preferences& Learning Fluency
These users prefer to learn by doing. The potential users are expected to have good language fluency.
Most of them are well- educated and are willing to learn.
Users’ Work Environment
The users’ work environment various like government, entrepreneurs, and non-profit organizations.
They may have their own business. Many of them may still go to college. They may use it in the
offices, at home or in classroom. They may use it while waiting for buses, waiting in the restaurant,
taking subways, or for spending their leisure time.

Source Documents
The HTC One X User Guide documentation plan is based on the following information sources:
Existing product histories:
The HTC official website gives introduction like this “Our best- rated Android phone just got
even better with invigorated muscle packed into a blazing 1.7 GHz quad- core processor for
67% faster performance. HTC One X provides 64GB of internal storage and up to 50% longer
battery life.”
http://www.htc.com/us/smartphones/htc-one-x-plus-
att/?PS=1&cid=semhtcgglus89400000155096s&adid=14615388850&&gclid=CMu1_42E_7MC
FQyDnQodcjcAvQ
Existing manuals:
HTC One X User Guide
http://www.htc.com/managed-assets/support/user-guide/user-manual/htc-one-
x/HTC_One_X_User_Guide.pdf
Subject matter experts:
John McCann, smart phone columnist concentrates on HTC phones.
http://www.techradar.com/us/reviews/phones/mobile-phones/htc-one-x-1101086/review
Marketing studies:
http://www.gsmarena.com/samsung_galaxy_s_iii_vs_htc_one_x-review-759.php
Design documents:
http://www.htc.com/managed-assets/support/user-guide/user-manual/htc-one-
x/HTC_One_X_User_Guide.pdf
Reviews and tests:

I collected some reviews about the product and its manual from online forums .I also have
the product, so I follow the manual to do some operations to find what I could do to prefect
the manual, including adding specific information, rearranging the document design and
improving the readability by adding appropriate information maps.
http://www.digitaltrends.com/cell-phone-reviews/htc-one-x-review/
Customer support feedback
http://www.phonearena.com/phones/HTC-One-X_id6967/reviews
Questionnaires
None

Task Analysis
Workflow
Description
Reading the safety
information of the phone
Read all the safety information that the manual contains
before using the phone
Retain the necessary safety information to avoid potential
safety risks, such as property damage and physical injury
Getting to know your
phone
Check accessories, components and buttons of your phone
Install the SIM card, storage card and battery
Switch your phone on
Set up your phone for the first time
Get familiar with the display of status and notifications by
learning their illustrations and functions
Personalizing your phone
Personalize your phone with scenes, wallpaper, new skin,
ringtones and application tabs
Set up your Home screen by adding icons, adding folders,
and rearranging widgets
Using phone features
Learn how to make and receive calls
Get familiar with ways of getting contacts into your phone
Learn how to manage your contacts list in people widget
Get familiar with editing text by using onscreen keyboard
Learn how to exchange messages and emails
Learn how to use social widgets on your phone, such as
Facebook, Twitter and Google Talk
Learn how to use calendar, clock and weather widget
Get familiar with the ways of connecting to the Internet
Get familiar with Bluetooth Modes
Learn how to navigate on the road by using Map and
Location
Synchronizing information
Sign in Google Account to synchronize with online accounts
Install HTC Sync to synchronize with your computer
Set up synchronization
Download products or services
Install apps from your computer to your phone
Experiencing multimedia
Learn how to take photos by using the phone
Learn how to record video by using the phone
Learn how to browse your gallery
Learn how to use the phone to listen to music
Learn how to share media on you home network
Managing you devices
Set up PIN or screen lock to protect your phone
Get familiar with basic settings on your phone, including
display settings, sound settings and phone language
Optimize your phone’s battery life
Manage memory

Working Table of Contents
The HTC One X User Guide is organized mainly according to the tasks that users need to perform and
application that users need to know. The table of contents is grouped based on the tasks the user
should know and perform. The table content is as follows:
#
Chapter
Purpose
Graphics
Warning
Caution
1
Basics
Introduces accessories and components
of the product. Explains functions of
buttons on the phone. And tells how to
install the SIM card, storage card and
battery.
G1
G2
G3
G4
W1
W2
C1
C2
2
Getting
Started
Tells how to set up the phone for the
first time. Introduces basic information
about Home screen. And lists the icons
of status and notifications.
G5
G6
G7
G8
W3
3
Personalizing
Tells how to personalize the phone with
basic settings. Introduces the primary
setting on Home Screen.
G9
G10
4
Phone Calls
Explains operations about phone calls.
Introduces basic components and
settings of phone calls.
G11
W4
C3
5
People
Introduces the primary ways of getting
contacts into phones and basic
operation of contacts list. And provides
information about People Widget.
G12
G13
6
Keyboard
Tells how to use the onscreen keyboard.
Discusses how to adjust touch input
settings.
G14
7
Messages
Provides basic information about
Messages and E-mail. Tells how to
manage messages, including sending,
viewing and replying to a message.
G15
8
Accounts
and Sync
Introduces how to sign in the online
account. Explains operations of
synchronizing with online accounts or
computers.
W5
C4
9
Social
Provides basic information about three
main social widgets: Facebook, Twitter
and Google Talk. Describes how to use
them.
G16
10
Life
Introduces three life apps: calendar,
clock and whether. Tells how to manage
and setting these three widgets.
G17
G18
G19
11
Internet
Provides appropriate methods to
connect to Internet. Introduces basic
operations of phone’s web browser.
G20
12
Bluetooth
Tells how to connect Bluetooth devices.
Describes how to exchange information

using Bluetooth. And provides basic
information about Bluetooth.
13
Multimedia
Tells how to take photos, record video.
Gives specific and detailed procedure
descriptions about how to brows
gallery, listen to music and share media
by using photo.
G21
G22
G23
G24
C5
C6
C7
14
Maps and
Location
Tells how to use Google maps and
location services.
G25
G26
15
More Apps
Classifies apps as different types,
including watching video, reading
eBook, listening to radio, etc. Describes
how to find, install and share apps
online.
G27
G28
C8
C9
C10
16
Management
Tells how to manage the phone,
including protect the phone, change
settings on the phone, update the
phone software and restart of factory
resetting the phone.
G29

Graphics Plan Sheet
The graphics in the HTC One X User Guide are as follows:
Graphic
Chapter# and
Title
Purpose
Type
Description
G1
#1 Basics
To give the user an
overview of phone’s
front panel.
Screen
shot
A detailed drawing of phone’s
front panel.
G2
#1 Basics
To give the user an
overview of phone’s top
panel.
Screen
shot
A detailed drawing of phone’s
top panel.
G3
#1 Basics
To give the user an
overview of phone’s left
panel.
Screen
shot
A detailed drawing of phone’s
left panel.
G4
#1 Basics
To give the user an
overview of phone’s
back panel.
Screen
shot
A detailed drawing of phone’s
back panel.
G5
#2 Getting
Started
To show how to pinch
the screen.
Screen
shot
A drawing with finger and
arrows to show the operation.
G6
#2 Getting
Started
To show the Leap view.
Screen
shot
A detailed drawing of leap view
with seven home screens as
thumbnails.
G7
#2 Getting
Started
To give the user an
overview of air
conditioning system.
Screen
shot
A detailed drawing of air
conditioning system.
G8
#2 Getting
Started
To give the user an
overview of status bar
Screen
shot
A detailed drawing of status bar.
G9
#3
Personalizing
To show two different
kinds of views of adding
a widget.
Screen
shot
A detailed drawing of two views
of Music Club App.
G10
#3
Personalizing
To give the user an
overview of usual tabs
bar.
Screen
shot
A detailed drawing of usual tabs
bar.
G11
#4 Phone
Calls
To list all call services.
Screen
shot
A table contains icon, name and
description.
G12
#5 People
To give the user an
overview of People
screen.
Screen
shot
A drawing of People screen.
G13
#5 People
To list the ways of
getting contacts into the
phone.
Table
A table contains method,
description and referenced
page.
G14
#6 Keyboard
To let user check the
keys while entering text
using the onscreen
Table
A table that lists icons and
functions of these keys.