HTC HTC One X User manual

Documentation Plan
HTC One X User’s Guide
Xingze Dong
Manual #2
User Documentation
November 23, 2012

Table of Contents
Table of Contents....................................................................................................................................1
Audience Analysis...................................................................................................................................2
Source Documents..................................................................................................................................4
Task Analysis...........................................................................................................................................6
Working Table of Contents.....................................................................................................................7
Graphics Plan Sheet................................................................................................................................9
Format Plan Sheet.................................................................................................................................12
Access Aids Plan Sheet..........................................................................................................................13
Safety Messages Plan Sheet..................................................................................................................14

Audience Analysis
The potential users for HTC One X are people whose ages are between 20-30 years old.
Users’ Informational Needs
The potential users are looking forward to information like phone type, operating system, basic
function, phone accessories, warranty information, and newly launched apps. Some of the users are
already HTC users who are seeking for a new type of HTC phone. Users may have or don’t have the
experience of using Android operating system, and novice to smart phone may first look for the basic
functions. Some techies may care about the new features of the phone compared to before, and
some of them may even develop their own apps. Few people may first look information about
accessories and warranty information.
Users’ Technical Literacy
People between 20—30 years old occupy the largest proportion of users for HTC One X. Most of the
people at this age range have the experience with electronic appliances like computers, TVs, mp3
players, cell phones or even smart phones. HTC One X may not be the first phone for most of the
users, so they had the experience of reading cell phone’s introductions before. Besides, people at
this age range are quick learners. So, the users are expected to have high technical literacy.
Users’ Knowledge of the Product
As an influential cell phone producer, HTC shares a large proportion of the cell phone market. Their
marketing and advertising strategies enable their products easily known by users. People between
20- 30 years old tend to follow the updated information of popular electronic products. Especially,
HTC One X was launched as the latest smart phone with the newest features. Besides, HTC Incredible,
HTC EVO, and HTC Wildfire share almost the same characteristics with HTC One X, and they are
popular among buyers. Users may have brief information and some expectations about HTC One X

before they purchase the phone.
Users’ Learning Preferences& Learning Fluency
These users prefer to learn by doing. The potential users are expected to have good language fluency.
Most of them are well- educated and are willing to learn.
Users’ Work Environment
The users’ work environment various like government, entrepreneurs, and non-profit organizations.
They may have their own business. Many of them may still go to college. They may use it in the
offices, at home or in classroom. They may use it while waiting for buses, waiting in the restaurant,
taking subways, or for spending their leisure time.

Source Documents
The HTC One X User Guide documentation plan is based on the following information sources:
Existing product histories:
The HTC official website gives introduction like this “Our best- rated Android phone just got
even better with invigorated muscle packed into a blazing 1.7 GHz quad- core processor for
67% faster performance. HTC One X provides 64GB of internal storage and up to 50% longer
battery life.”
http://www.htc.com/us/smartphones/htc-one-x-plus-
att/?PS=1&cid=semhtcgglus89400000155096s&adid=14615388850&&gclid=CMu1_42E_7MC
FQyDnQodcjcAvQ
Existing manuals:
HTC One X User Guide
http://www.htc.com/managed-assets/support/user-guide/user-manual/htc-one-
x/HTC_One_X_User_Guide.pdf
Subject matter experts:
John McCann, smart phone columnist concentrates on HTC phones.
http://www.techradar.com/us/reviews/phones/mobile-phones/htc-one-x-1101086/review
Marketing studies:
http://www.gsmarena.com/samsung_galaxy_s_iii_vs_htc_one_x-review-759.php
Design documents:
http://www.htc.com/managed-assets/support/user-guide/user-manual/htc-one-
x/HTC_One_X_User_Guide.pdf
Reviews and tests:

I collected some reviews about the product and its manual from online forums .I also have
the product, so I follow the manual to do some operations to find what I could do to prefect
the manual, including adding specific information, rearranging the document design and
improving the readability by adding appropriate information maps.
http://www.digitaltrends.com/cell-phone-reviews/htc-one-x-review/
Customer support feedback
http://www.phonearena.com/phones/HTC-One-X_id6967/reviews
Questionnaires
None

Task Analysis
Workflow
Description
Reading the safety
information of the phone
Read all the safety information that the manual contains
before using the phone
Retain the necessary safety information to avoid potential
safety risks, such as property damage and physical injury
Getting to know your
phone
Check accessories, components and buttons of your phone
Install the SIM card, storage card and battery
Switch your phone on
Set up your phone for the first time
Get familiar with the display of status and notifications by
learning their illustrations and functions
Personalizing your phone
Personalize your phone with scenes, wallpaper, new skin,
ringtones and application tabs
Set up your Home screen by adding icons, adding folders,
and rearranging widgets
Using phone features
Learn how to make and receive calls
Get familiar with ways of getting contacts into your phone
Learn how to manage your contacts list in people widget
Get familiar with editing text by using onscreen keyboard
Learn how to exchange messages and emails
Learn how to use social widgets on your phone, such as
Facebook, Twitter and Google Talk
Learn how to use calendar, clock and weather widget
Get familiar with the ways of connecting to the Internet
Get familiar with Bluetooth Modes
Learn how to navigate on the road by using Map and
Location
Synchronizing information
Sign in Google Account to synchronize with online accounts
Install HTC Sync to synchronize with your computer
Set up synchronization
Download products or services
Install apps from your computer to your phone
Experiencing multimedia
Learn how to take photos by using the phone
Learn how to record video by using the phone
Learn how to browse your gallery
Learn how to use the phone to listen to music
Learn how to share media on you home network
Managing you devices
Set up PIN or screen lock to protect your phone
Get familiar with basic settings on your phone, including
display settings, sound settings and phone language
Optimize your phone’s battery life
Manage memory

Working Table of Contents
The HTC One X User Guide is organized mainly according to the tasks that users need to perform and
application that users need to know. The table of contents is grouped based on the tasks the user
should know and perform. The table content is as follows:
#
Chapter
Purpose
Graphics
Warning
Caution
1
Basics
Introduces accessories and components
of the product. Explains functions of
buttons on the phone. And tells how to
install the SIM card, storage card and
battery.
G1
G2
G3
G4
W1
W2
C1
C2
2
Getting
Started
Tells how to set up the phone for the
first time. Introduces basic information
about Home screen. And lists the icons
of status and notifications.
G5
G6
G7
G8
W3
3
Personalizing
Tells how to personalize the phone with
basic settings. Introduces the primary
setting on Home Screen.
G9
G10
4
Phone Calls
Explains operations about phone calls.
Introduces basic components and
settings of phone calls.
G11
W4
C3
5
People
Introduces the primary ways of getting
contacts into phones and basic
operation of contacts list. And provides
information about People Widget.
G12
G13
6
Keyboard
Tells how to use the onscreen keyboard.
Discusses how to adjust touch input
settings.
G14
7
Messages
Provides basic information about
Messages and E-mail. Tells how to
manage messages, including sending,
viewing and replying to a message.
G15
8
Accounts
and Sync
Introduces how to sign in the online
account. Explains operations of
synchronizing with online accounts or
computers.
W5
C4
9
Social
Provides basic information about three
main social widgets: Facebook, Twitter
and Google Talk. Describes how to use
them.
G16
10
Life
Introduces three life apps: calendar,
clock and whether. Tells how to manage
and setting these three widgets.
G17
G18
G19
11
Internet
Provides appropriate methods to
connect to Internet. Introduces basic
operations of phone’s web browser.
G20
12
Bluetooth
Tells how to connect Bluetooth devices.
Describes how to exchange information

using Bluetooth. And provides basic
information about Bluetooth.
13
Multimedia
Tells how to take photos, record video.
Gives specific and detailed procedure
descriptions about how to brows
gallery, listen to music and share media
by using photo.
G21
G22
G23
G24
C5
C6
C7
14
Maps and
Location
Tells how to use Google maps and
location services.
G25
G26
15
More Apps
Classifies apps as different types,
including watching video, reading
eBook, listening to radio, etc. Describes
how to find, install and share apps
online.
G27
G28
C8
C9
C10
16
Management
Tells how to manage the phone,
including protect the phone, change
settings on the phone, update the
phone software and restart of factory
resetting the phone.
G29

Graphics Plan Sheet
The graphics in the HTC One X User Guide are as follows:
Graphic
Chapter# and
Title
Purpose
Type
Description
G1
#1 Basics
To give the user an
overview of phone’s
front panel.
Screen
shot
A detailed drawing of phone’s
front panel.
G2
#1 Basics
To give the user an
overview of phone’s top
panel.
Screen
shot
A detailed drawing of phone’s
top panel.
G3
#1 Basics
To give the user an
overview of phone’s left
panel.
Screen
shot
A detailed drawing of phone’s
left panel.
G4
#1 Basics
To give the user an
overview of phone’s
back panel.
Screen
shot
A detailed drawing of phone’s
back panel.
G5
#2 Getting
Started
To show how to pinch
the screen.
Screen
shot
A drawing with finger and
arrows to show the operation.
G6
#2 Getting
Started
To show the Leap view.
Screen
shot
A detailed drawing of leap view
with seven home screens as
thumbnails.
G7
#2 Getting
Started
To give the user an
overview of air
conditioning system.
Screen
shot
A detailed drawing of air
conditioning system.
G8
#2 Getting
Started
To give the user an
overview of status bar
Screen
shot
A detailed drawing of status bar.
G9
#3
Personalizing
To show two different
kinds of views of adding
a widget.
Screen
shot
A detailed drawing of two views
of Music Club App.
G10
#3
Personalizing
To give the user an
overview of usual tabs
bar.
Screen
shot
A detailed drawing of usual tabs
bar.
G11
#4 Phone
Calls
To list all call services.
Screen
shot
A table contains icon, name and
description.
G12
#5 People
To give the user an
overview of People
screen.
Screen
shot
A drawing of People screen.
G13
#5 People
To list the ways of
getting contacts into the
phone.
Table
A table contains method,
description and referenced
page.
G14
#6 Keyboard
To let user check the
keys while entering text
using the onscreen
Table
A table that lists icons and
functions of these keys.

keyboard.
G15
#7 Messages
To show what the user
could do while reading
the message.
Table
A table that lists all operations
the user could do with specific
procedure descriptions.
G16
#9 Social
To show the interfaces
of Facebook, Twitter
and Google Talk.
Drawing
A series of drawings of main
pages of Facebook, Twitter and
Google Talk.
G17
#10 Life
To give the user three
calendar views among
Month view, Day view
and Agenda view.
Drawing
A series of detailed drawings of
three calendar views.
G18
#10 Life
To give the user an
overview of Clock app’s
screen.
Drawing
A detailed drawing of Clock
screen.
G19
#10 Life
To give the user an
overview of Weather
app’s screen.
Drawing
A detailed drawing of the
Weather screen.
G20
#11 Internet
To show how to select a
link, an address or
phone number on a
webpage.
A table contains two columns:
Link and What to do.
G21
#13
Multimedia
To give the user an
overview of viewfinder
screen.
Drawing
A detailed drawing of the
viewfinder screen.
G22
#13
Multimedia
To give the user an
overview
Drawing
A detailed drawing of air
conditioning system.
G23
#13
Multimedia
To give the user an
overview of phone’s left
panel.
Drawing
A detailed drawing of phone’s
left panel.
G24
#12
Maintenance
and
Specifications
To give the user an
overview of Playback
screen in music app.
Drawing
A detailed drawing of Playback
screen.
G25
#14 Maps
and Location
To give the user an
overview of Location
screen when viewing
maps.
Drawing
A detailed drawing of Location
screen.
G26
#14 Maps
and Location
To give the user an
overview of Car Panel
screen when using turn-
by-turn navigation.
Drawing
A detailed drawing of Car Panel
screen.
G27
#15 More
Apps
To give the user an
overview of eBooks
screen.
Drawing
A detailed drawing of eBooks
screen.
G28
#15 More
Apps
To list how to share
games and apps based
Table
A table contains “Share it
by…”and “You should…”

on different ways.
G29
#16
Management
To provides each
setting’s function and
operation.
Table
A table lists setting selections,
descriptions and operations.

Format Plan Sheet
The format design for the HTC One X User Guide is as follows:
Page Element
Type and Size
Rationale
Page size
8.5” x 11”
Company standard
Cover stock
Book title upper middle.
Company logo lower right.
Product photo middle.
Company standard
Chapter titles
Broadway bold, 26 pt.
It is attractive font type. Besides it is
appropriate for the product style –
fashionable with a little cute.
Headings
Broadway bold, 22 pt.
In accord with Chapter titles.
Subheadings
Broadway regular, 13 pt.
In accord with Headings.
Text
Calibri regular, 11pt.
Using a san-serif font looks more
friendly and modern. Besides, this
font is mellow steady to make the full
text neat.
Safety
messages
Calibri bold, 10pt for the safety label
itself (“Note”, “Warning”).
Calibri regular, 10pt for the message
text.
In accord with Text.
Headers
Broadway regular, 12 pt. Even pages:
Chapter title and number on the left
side.
Odd pages: Headings on right side.
In accord with Headings.
Footers
Even pages: page number on left side.
Odd pages: page number on right side.
It is easy to look up.
Page numbers
Calibri regular, 11 pt.
Page number by consecutive.
Consecutive page number is easy to
check and read. The font is in accord
with Text.

Access Aids Plan Sheet
The access aids in the HTC Incredible S User Guide are as follows:
Type of Aid
Rationale
Table of Contents
Outlines the information in the guide
Color Tabs
Classifies chapters by using different colors
Index
Enables the user to locate information about terms and operations quickly
Note: The document does not include chapter tables of contents section since the chapters are not
long.

Safety Messages Plan Sheet
The safety messages in the HTC One X User Guide are as follows:
Safety
Message
Chapter # and
Title
Nature of Hazard
Risk Involved
W1
#1 Basics
Possible injury
for people.
Warning
The battery stops charging when it over heats.
W2
#1 Basics
Possible damage
for product.
Warning
Only the power adapter and USB sync cable
provided with your phone must be used to
charge the battery.
W3
#2 Getting
Started
Possible cause
the files missing.
Warning
If you phone is on, you must first “unmount” the
storage card before removing it to prevent
corrupting or damaging the files in the storage
card.
W4
#4 Phone
Calls
Possible injury
for people
Warning
To decrease potential damage to your hearing,
do not hold your phone against your ear when
the speakerphone is on
W5
#8 Accounts
and Sync
Possible cause
the data lost.
Warning
There’s no way to recover your phone and
storage card data after you erase the contents
so be absolutely sure before you proceed.
W6
#11 Internet
Possible cause
costly services
fee.
Warning
Using data services while roaming will be costly.
Check with your mobile operator for data
roaming rates before you use data roaming.
C1
#1 Basics
Possible damage
for product.
Caution
Please handle the back cover with care since
your phone’s antennas are placed underneath
it. Avoid twisting or bending the back cover.
C2
#1 Basics
Possible damage
for product.
Caution
When you take your phone out from the box,
make sure to peel off the thin film of the battery
that’s inside your phone.
C3
#4 Phone
Calls
Possible
decrease of
signal.
Caution
Your phone’s antennas are placed underneath
the back cover. To get the best signal for calls,
be sure to secure the back cover tightly to the
phone.
C4
#8 Accounts
and Sync
Possible damage
for system.
Caution
HTC Sync requires a computer with Windows 7,
Windows Vista, or Window XP, and USB2.0 to
connect and sync with your phone.
C5
#13
Multimedia
Possible failure
for operation.
Caution
Be sure to plug in your storage card before you
use your phone’s camera. Photos and videos

captured with the camera will be stored onto
your storage card.
C6
#13
Multimedia
Possible cause
the data lost.
Caution
Check first if you have photos or videos copied
on your storage card before to start using
Gallery.
C7
#13
Multimedia
Possible cause
the data lost.
Caution
You need to copy music files to your storage
card first to use the Music app to play music.
C8
#15 More
Apps
Possible needs
more
operations.
Caution
We’ve included some eBooks for you to try. But
to browse for more titles from Kobo, you need
to be connected to the Internet.
C9
#15 More
Apps
Possible retain
the data.
Caution
When you’ve used Kobo once to purchase an
eBook, the phone remembers your billing
details so you don’t need to enter it the next
time.
C10
#15 More
Apps
Possible needs
accessory.
Caution
You need to connect a headset first to the audio
jack of your phone to use FM Radio.

TCOM 4070/001 Manual 2
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Contents
Introduction 1
Chapter 1 Basics
3
1.1 Getting to Know Your Touch Phone
Inside the box
Your phone
Back cover
4
5
6
10
1.2 Installing the SIM Card, Storage Card, and Battery
SIM card
Storage card
Battery
12
13
14
17
Chapter 2 Getting Started
19
2.1 Starting Up
Switching your phone on or off
Entering your PIN
Finger gestures
Setting up your phone for the first time
20
21
23
24
25
2.2 Home Screen
2.3 Status and Notifications
Status icons
Notification icons
Notification LED
Notifications panel
26
29
30
31
33
34
Chapter 3 Personalizing
37
3.1 Making Your Phone Truly Yours
Personalizing your phone with scenes
Changing your wallpaper
Applying a new skin
Changing your ringtones and alarms
Rearranging or hiding application tabs
38
39
41
42
43
45
3.2 Settings on Your Home Screen
Personalizing your Home screen with widgets
Adding icons and other shortcuts on your Home screen
Adding folders on your Home screen
Rearranging or removing widgets and icons on your Home Screen
Rearranging the Home screen
47
48
49
50
51
53
Chapter 4 Phone Calls
54
4.1 Making Calls
Making a call on the Phone dialer screen
Using speed dial
55
56
57
Calling a phone number in a text message
Calling a phone number in an email
Making an emergency call
58
59
60
4.2 Receiving Calls
4.3 HTC Caller ID
61
64

TCOM 4070/001 Manual 2
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4.4 Using In-call Options
Putting a call on hold
Switching between calls
Setting up a conference call
Turning the speakerphone on or off during a
call
Muting the microphone during a call
Ending a call
65
66
67
68
69
70
71
4.5 Using Call History
4.6 Call Services
4.7 Airplane Mode
72
75
77
Chapter 5 People
78
5.1 About People
5.2 My Contact Card
79
80
5.3 Ways of Getting Contacts into Your
Phone
Transferring contacts from your old phone
Adding a new contact
Importing contacts from your SIM card
Importing contacts from an Exchange
ActiveSync account
82
83
84
85
86
5.4 Merging Contact Information
Accepting matched contacts suggestions
Viewing a list of all your linked contacts
Manually merging contact information
Breaking the contact information link
between contacts
88
89
90
91
93
5.5 Your Contacts List
Filtering your contacts list
Searching for a contact
Backing up your contacts to the storage card
Importing contacts from the storage card
Deleting contacts
94
95
97
99
100
101
5.6 Contact Information and Conversations
5.7 Contact Groups
5.8 People Widget
102
103
104
Chapter 6 Keyboard
105
6.1 Using the Onscreen Keyboard 106
Selecting a keyboard layout 107
Entering text 108
Enabling multiple keyboard languages 109
6.2 Entering Words with Predictive Text 110
6.3 Entering Text by Speaking 111
6.4 Editing text 113
6.5 Adjusting Touch Input Settings 115
Touch Input Settings 116
Text Input 118

TCOM 4070/001 Manual 2
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Chapter 7 Messages 119
7.1 About Messages 120
7.2 Sending a Text Message (SMS) 121
7.3 Sending a Multimedia Message (MMS) 123
7.4 Managing Messages 125
Resuming a draft message 126
Viewing and replying to a message 127
Managing message conversations 129
Setting message options 130
7.5 Email 131
Using Gmail 132
Using Mail 134
Chapter 8 Accounts and Sync 135
8.1 Synchronizing with Online Accounts 136
8.2 Synchronizing with Your Computer 139
Chapter 9 Social 141
9.1 Facebook for HTC Sense 142
9.2 Facebook for Android 143
9.3 What’s the Difference between Facebook for HTC Sense and Facebook for Android? 144
9.4 Tweeting on Your Phone 145
Using Peep 146
Sending a tweet 147
Searching for Twitter users to follow 148
Sending a direct message 149
About the Twitter widget 150
9.5 Friend Stream 151
Updating your status 152
Commenting on and liking Facebook posts 153
Checking notifications from your social networks 155
About the Friend Stream widget 156
9.6 Chatting in Google Talk 157
Chatting with friends 158
Accepting chat invitations 159
Changing your online status and picture 160
Adding and managing friends 162
Changing the settings and signing out 164
Chapter 10 Life 165
10.1 Calendar 166
About Calendar 167
Creating calendar events 168
Changing calendar views 169
Managing calendar events 171
Calendar event reminders 172
Displaying and synchronizing calendars 173
Changing Calendar settings 175
About the Calendar widget 176

TCOM 4070/001 Manual 2
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10.2 Clock 177
About the HTC Clock widget 178
About the Clock app 179
Using Desk Clock 180
Using World Clock 181
Setting the alarm clock 182
10.3 Weather 184
About the Weather widget 185
Checking weather 186
Chapter 11 Internet 187
11.1 Internet Connections 188
Data connection 189
Wi-Fi 191
Adding connection widgets 192
Connecting to a virtual private network (VPN) 193
Using your phone as a modern (tethering) 194
Connecting your phone to the Internet through a computer (Internet Pass-through) 195
Using your phone as a wireless router 196
11.2 Web Browser 197
Using your phone’s web browser 198
Downloading from the Web 200
Copying text, looking up information, and sharing 201
Viewing bookmarks and previously visited pages 204
Setting browser options 206
Chapter 12 Bluetooth 207
12.1 Bluetooth Basics 208
12.2 Connecting a Bluetooth Headset or Car Kit 210
12.3 Bluetooth Partnerships 211
Disconnecting from a Bluetooth device 212
Unpairing from a Bluetooth device 212
212
12.4 Exchanging Information Using Bluetooth 213
Sending information using Bluetooth 214
Receiving information using Bluetooth 215
213
214
215
Chapter 13 Multimedia 216
216
13.1 Taking Photos and Videos 217
Camera basics 218
Taking a photo 220
Recording video 223
Adding effects 225
After capturing 226
Changing camera settings 227
217
218
220
223
225
226
227
13.2 Browsing Your Gallery 228
13.3 Listening to Music 230
13.4 Sharing Media on Your Home Network 234
228
230
234
Chapter 14 Maps and Location 235
235
14.1 Google Maps 236
14.2 Turning on Location Services 241
236
241